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Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.
We are seeking an experienced and passionate VTCT Certified Level 4 Microblading Instructor to join our training academy. The ideal candidate will have a strong background in microblading and the necessary VTCT certification to teach Level 4 Microblading courses. As a certified instructor, you will be responsible for delivering comprehensive, hands-on training to aspiring beauty professionals, ensuring they meet industry standards and are fully prepared to offer professional microblading services. If you have a passion for educating others and a dedication to excellence in microblading artistry, we want you to be part of our team! Key Responsibilities: Deliver VTCT Certified Training: Teach the VTCT Level 4 Microblading course, which covers advanced techniques, theory, and practical skills required to perform professional microblading procedures. Curriculum Delivery: Provide a structured curriculum that aligns with the VTCT Level 4 standards, including skin anatomy, color theory, eyebrow design, sanitation, and client safety. Hands-On Demonstrations: Lead practical demonstrations to showcase microblading techniques, including mapping, shaping, color matching, and application techniques. Supervise Student Practice: Provide hands-on guidance and supervision to students during their practical sessions, ensuring they achieve proficiency in all aspects of microblading. Assess and Evaluate Students: Regularly assess student progress, provide feedback, and conduct written and practical assessments to ensure students meet VTCT certification standards. Ensure Safety and Hygiene: Educate students on the importance of hygiene, safety protocols, and proper sanitation practices to ensure compliance with industry standards and regulations.
Job Title: Head Chef Location: South London About Us: Located in a picturesque riverside setting in South London, our pub is a vibrant hub of the local community — known and loved for its warm, welcoming atmosphere, carefully curated beer and wine list, and hearty, comforting food. We blend traditional pub charm with a forward-thinking attitude, and we’re now looking to elevate our food offering to match the quality and soul of our venue. This is more than just a kitchen — it’s a chance to lead, innovate, and take ownership of a food operation with real creative freedom, in a business that values and invests in its people. ⸻ The Role: We’re on the hunt for a passionate, creative, and experienced Head Chef to lead our kitchen and inspire a small team with energy and ambition. This is an exciting opportunity for a chef who wants to put their own stamp on a well-loved, high-potential food pub — and build a reputation for food that’s fresh, seasonal, and unpretentious, but packed with flavour and finesse. As Head Chef, you’ll take full ownership of the kitchen — from designing menus and managing budgets to training your team and upholding the highest standards of food quality, cleanliness, and consistency. ⸻ Key Responsibilities: • Menu Creation & Development: Design and deliver fresh, seasonal menus that strike a balance between comforting classics and exciting specials, with scope to evolve the offering throughout the year. • Hands-On Leadership: Be a visible, motivating presence in the kitchen, setting the pace and tone for a positive, professional culture that supports learning, creativity, and consistency. • Kitchen Operations: Oversee day-to-day operations including prep, service, stock control, supplier management, and compliance with health & safety protocols. • Team Building: Hire, train, mentor and retain a small, reliable team that takes pride in their work and strives to improve. • Hygiene & Food Safety: Maintain strict standards of cleanliness, hygiene, and food safety, ensuring full compliance with HACCP and EHO requirements. • Budget & Cost Control: Take responsibility for food margins, portion control, ordering, waste reduction and labour costs to hit financial targets. • Collaboration: Work closely with the General Manager and FOH team to ensure smooth service, effective communication, and great customer experiences. • Innovation & Improvement: Always look for ways to improve — whether it’s a new supplier, a better prep system, or a dish that wows our guests. ⸻ Who You Are: • A confident and experienced Head Chef or ambitious Sous Chef, with at least 2 years leading or co-leading a busy kitchen (pub experience a plus). • A passionate cook who genuinely enjoys what they do — from sourcing ingredients to plating up. • Creative and confident in your palate, with a flair for developing appealing dishes that balance customer appeal with kitchen efficiency. • A calm and organised leader, capable of managing people, pressure, and priorities with professionalism. • Strong on systems: able to manage budgets, suppliers, health and safety and stock with a keen eye for detail. • A natural team player who works well with FOH and sees the bigger picture. • Enthusiastic about food trends and pub culture, and eager to contribute ideas and energy to a growing venue. • Level 2 Food Safety as minimum; Level 3 and formal culinary training a bonus. • Full right to work in the UK. ⸻ What We Offer: • Competitive Salary – £38,000 to £45,000 depending on experience. • Creative Freedom – Full input on menus and food direction. • Supportive Culture – You’ll work in a positive, respectful environment where your input is genuinely valued. • Career Growth – Whether you want to stay long-term or step up to something bigger in time, we support progression. • Perks – Staff meals, family & friends discount, opportunities for training and development. • Flexibility – 8h/10h/12h shift options, with weekend availability required but fair scheduling.