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As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Proven experience as a Live Service Owner for Critical National Infrastructure (CNI) services. HMRC is one of the largest and most dynamic IT infrastructures in Europe, a

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. This is a pivotal role, responsible for driving operational excellence, cham

Head of Quality & Service Excellence. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Service Level Agreements (SLAs). Understanding of Service Delivery Technology and how it integrates with quality automation.

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

The Head of Service Continuity is accountable for ensuring that the availability and performance of all M&S services are maintained at sufficient levels in case of a disaster. The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an En

A leading housing association in the UK is seeking a Head of Service Charge Setting to oversee financial activities related to service charges for approximately 50,000 customers. The ideal candidate will demonstrate strong leadership, effective communication, and in-depth knowledge of service charge

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a commitment to investing in your career development. In this role, you will lead the aftersales team, ensuring customer service excellence and de

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

Head of Technology Service & Solutions. You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and cus

The ideal candidate will have proven experience in managing service or engineering operations, coaching teams, and making data-driven decisions. The position offers benefits such as a company car, performance bonuses, and private medical cover. A recruitment agency is seeking a confident leader to m

Head of Customer Service and Client Care. The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service & Client Care.

Join to apply for the Head of Data, Insights and Consumer Research role at Leasehold Advisory Service (LEASE). Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational ch

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. You will drive ITIL v4 process maturity, optimise ServiceNow usage, and lead a high‑performing team to del

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned p

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

Any other service-aligned functions as agreed with the Director of Services. You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. The opportunity to take a paid day out

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. Prior experience of using accounting software, preferably Oracle. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

Head of Quality & Service Excellence. A high degree of professional accountability and a focus on “sustained excellence” and client trust. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agr

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

A leading housing association in Basingstoke seeks an experienced Head of Service Charge Setting and Administration. Candidates should have a strong leadership background and effective communication skills, along with a deep understanding of service charges in the housing sector. The role involves o

We are looking for a dynamic, passionate and experienced Head of Products to lead the transformation of access Scots to government data, replacing. Maintain knowledge of the changing digital, data and technology landscape and the opportunities they provide to improve the delivery of public services

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. You will be based at our Stratford Head Office, with flexibility arou

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. Ideal candidates will have proven experience in fundraising and

Understanding of the importance of working to professional codes of conduct. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) t

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. The Head of Service Management & Operations role is responsibl

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administrat

A service‑oriented culture and empathy with the needs of business users of technology. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated tea

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

A prominent housing association in Basingstoke is looking for a Head of Service Charge Setting and Administration. The position offers hybrid working, allowing flexibility between home and office. This role requires strong leadership and financial management skills, overseeing service charges for ap