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In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional serv. HVAC Head of Service - Job Overview. Our client, a national critical environment and

Strong understanding of modern customer service and client care technology, with experience shaping or optimising service platforms and reporting frameworks. Head of Customer Service and Client Care. Head of Customer Service & Client Care.

A recruitment agency is seeking a confident leader to manage a high-performing service team in the UK. The ideal candidate will have proven experience in managing service or engineering operations, coaching teams, and making data-driven decisions. The position offers benefits such as a company car,

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. We offer a senior referral scheme upon successful placement of your recommendation so please do get in contact). Managing a

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. Wide range of training and professional development opportunities.

Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational changes, improving service delivery, enhancing staff engagement, and promoting a positive and collaborative cultu

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

A national technical solutions provider is seeking a Head of Service in the UK to lead its Southern operations. The ideal candidate should have experience in critical facilities management and team leadership, as well as knowledge of HVAC systems. This role offers a competitive salary between £70,0

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. A global technology firm is

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

A prominent housing association in Basingstoke is looking for a Head of Service Charge Setting and Administration. The position offers hybrid working, allowing flexibility between home and office. This role requires strong leadership and financial management skills, overseeing service charges for ap

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Service Delivery, Operations, Technology) to integrate qualit

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. It automates the collection and validation of W-8 and W-9 forms, reconciles tax

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Wellbeing – free of charge access to an independent and confidential Employee Assistance Pro

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructur

Vertivs Services organization is seeking a strategic and analytical leader to drive manpower capacity planning across the EMEA region. Proactively forecast headcount requirements across product lines and geographies. Ensure alignment between workforce supply and service demand.

The Head of Service is the first point of contact for both external and internal users of the seed collections. As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year

A leading housing association in the UK is seeking a Head of Service Charge Setting to oversee financial activities related to service charges for approximately 50,000 customers. The ideal candidate will demonstrate strong leadership, effective communication, and in-depth knowledge of service charge

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery

Strong understanding of service charges and in-depth knowledge of relevant regulations and processes applicable to service charges within the housing sector. Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals,

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. HMRC is one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world. Build and mainta

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service-oriented culture and empathy with the needs of

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Royal Hospital Chelsea – Head of Individ

Owning and managing the service charge setting processes, including on time production and submission of service charge estimates and actuals, and oversight of periodic internal and external audits. Strong understanding of service charges and in-depth knowledge of relevant regulations and processes

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our Se

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Understanding of Service Delivery Technology and how it integrates with quality automation.

Design scalable, data-driven frameworks tailored to EMEA service operations. Forecasting & Headcount Management. Proactively forecast headcount requirements across product lines and geographies.

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

Head of IT Service Delivery – London – Permanent – Competitive Salary. Develop and manage the IT Service Catalogue and ensure communication of service outages, planned maintenance, and key changes to the wider business. We are seeking a Head of IT Service Delivery to join a leading law firm in