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Operations Manager Lead & Grow a Thriving Dental Practice Oxford (Cowley) | Mixed NHS & Private | £40,000–£50,000 Full-time | On-site | 5 days per week We’re looking for an exceptional Operations Manager to lead our modern, 11 surgery mixed NHS and private dental practice in Oxford. This isn’t a back-office role, it’s a genuine leadership position with real influence over how the practice runs, how the team performs, and how the business grows. Dental experience? Great. But if you’ve led large teams and driven performance in business, healthcare, hospitality, finance or retail, we want to hear from you too. As we expand, there will be real opportunities to take on wider responsibility across additional sites, making this an excellent role for someone with ambition to grow with us. Why This Role? • £40,000–£50,000 salary, depending on experience, • Clear pathway to senior leadership as our group expands, • Full training and onboarding, no dental background required, • Modern, recently renovated practice with with modern, up-to-date equipment. About the Practice A large, established and busy practice in the heart of Cowley, Oxford, located in a shopping centre with great footfall, nearby parking and excellent transport links. • 11-surgery mixed NHS and private practice, recently fully refurbished, • Services include Implants, Invisalign and Facial Aesthetics, • Fully digital systems including intraoral scanners and digital X-rays, • Strong, loyal patient base with consistent demand The Role You’ll take full ownership of the day-to-day running of the practice while driving performance, efficiency and growth. • Lead, motivate and develop a large multidisciplinary team, • Drive performance through KPIs, targets and clear leadership, • Manage budgets, forecasting and overall financial performance, • Oversee HR processes including recruitment, onboarding, rotas and team development, • Manage payroll processes and ensure accuracy and timeliness, • Oversee dentist payments, ensuring correct calculations and coordination with finance, • Drive practice growth, identifying opportunities to increase revenue, improve patient flow and expand services, • Plan and oversee marketing initiatives (including digital and local campaigns) to attract new patients and increase treatment uptake, • Ensure full CQC compliance, • Take ownership of escalated patient complaints, resolving issues professionally, • Identify and implement improvements to systems, processes and performance You Are: • A confident, hands-on leader who leads from the front, • Experienced managing teams in a fast-paced environment, • Commercially sharp, comfortable with budgets, targets and strategy, • A natural communicator, able to build trust with staff and patients alike, • Calm under pressure and confident handling challenges, • Organised, proactive and focused on continuous improvement Desirable (but not essential): • Experience in dental, healthcare or another regulated environment, • Experience handling complaints or customer escalations, • Involvement in marketing or business development activities What We Offer: • £40,000–£50,000 salary, depending on experience, • A well-established, high-performing practice with strong foundations, • The opportunity to take real ownership and make a visible impact, • Clear career progression as our group continues to expand Apply now — we’d love to hear from you.

You will already be a Sous Chef or a strong CDP or Junior Sous Chef looking for promotion. Sous Chef - Fantastic Opportunity with Busy Pub/Restaurant. A Fantastic opportunity had arisen at our client based in Oxford for a Sous Chef to work in the kitchen of their busy pub & Restaurant.

Fantastic Career Opportunity for experienced Chef in busy Country Dining Pub & Restaurant - Monday to Thursday - no weekends. The role is to cover the Head Chef's days off on Monday & Tuesday's and then work the early shift on Weds & Thurs so no weekends and only 2 nights a week. Our client is recru

BLW Recruitment are looking for reliable and experienced Waiting Staff to join our team! You will be working at different Oxford Colleges as well as Hotels and Business Centres. We would love to hear from anyone who is immediately available. The ideal Waiting Staff candidate will have the following: - Reliability and punctuality - Experience in hospitality - Flexibility - Adaptable to new environments BLW Recruitment will offer you: - Weekly pay - Flexible working hours If you are interested in this Waiting Staff position, apply now with BLW Recruitment or contact Mel on (phone number removed) for further information. Job Types: Part-time, Zero hours contract, Full time, Day time availability, Evenings, Weekends Job Types: Full-time, Part-time, Zero hours contract...

Senior Chef de Partie - Luxury Hotel - Oxford. Our client is a luxury Hotel in Oxford who are looking for an experienced Chef de Partie to join the team. Already a Chef looking for a new challenge in a busy 4* level kitchen.

Trainee Recruitment Consultant Industrial (Temporary Division) Interested in this role You can find all the relevant information in the description below. Looking to break into recruitment but dont know where to start? If youve worked in sales or customer service and enjoy speaking to people, building relationships and working towards targets, this could be the perfect opportunity to kickstart your career. Were looking for a Trainee Recruitment Consultant to join our Banbury team, specialising in industrial temporary recruitment. Youll be trained to become a full 360 consultant, learning how to manage both clients and candidates from day one. This is a fast-paced role where youll develop valuable skills in sales, negotiation and people management, all while being supported by an experienced team. What youll be doing: • Speaking with candidates daily and matching them to suitable roles, • Supporting existing client accounts with staffing needs, • Learning how to win new business and build client relationships, • Filling vacancies quickly to meet client requirements, • Managing bookings, compliance and onboarding processes, • Background in sales, retail, hospitality or customer service, • Confident communicator who enjoys speaking to people, • Driven, motivated and target-focused, • Willingness to learn and develop new skills xrnqpay, • Full training and ongoing support, • Clear career progression into a 360 Recruitment Consultant role, • Competitive salary with commission as you develop, • A friendly, supportive team environment

MCG Recruitment Proudly Presents SENIOR SOUS CHEF – NEW BRANDED RESTAURANT OPENING This is your chance to step into a key leadership role at the heart of an ambitious new restaurant opening. MCG Recruitment is proud to be partnering with an exciting, fast-growing hospitality brand as they launch a brand-new site—and we're looking for a confident, experienced Senior Sous Chef ready to play a pivotal role in driving standards, supporting leadership, and shaping a high-performing kitchen from day one. This is a hands-on leadership position for someone who thrives under pressure and knows how to bring consistency, calm, and control to a fast-paced environment. The Role: Senior Sous Chef You'll sit just below the Head Chef—taking real ownership of kitchen operations, leading the brigade during service, and ensuring everything runs smoothly, efficiently, and to the highest standard. ️ Key Responsibilities Deputise for the Head Chef: Run the kitchen confidently in their absence, maintaining full control of service and standards Lead the Kitchen Team: Support, mentor, and motivate chefs across all sections Drive Food Quality: Ensure every dish is delivered consistently and meets brand expectations Operational Excellence: Oversee prep, service flow, and kitchen organisation during busy periods Health & Safety Leadership: Maintain strict compliance with hygiene, cleanliness, and food safety standards Stock & Cost Control: Monitor stock usage, reduce waste, and support ordering processes Training & Development: Coach junior team members and help build a strong kitchen culture Problem Solving Under Pressure: React quickly and effectively to challenges during service About You Proven experience as a Senior Sous Chef or strong Sous Chef ready to step up Strong leadership skills with a calm, organised approach Confident running busy services in high-volume kitchens Excellent understanding of food safety and kitchen operations Passionate about consistency, quality, and team development A natural communicator who leads by example What's on Offer Competitive salary plus quarterly bonus scheme Tronc/tips share 28 days paid holiday Company pension scheme Free meals on shift Clear progression opportunities within a growing brand Staff discounts Regular team events, socials, and away days Apply Now If you're ready to step into a senior leadership role and be part of a new restaurant opening with real ambition, we want to hear from you. Apply today with MCG Recruitment and take the next step in your career. #MCG TPBN1_UKCT

A leading hospitality recruitment agency is looking for a Kitchen Manager/Head Chef for a restaurant in Oxford. The role demands strong leadership in a busy kitchen, managing a team of 8 chefs while ensuring high standards and exceptional service.

A leading hospitality recruitment agency is seeking an experienced F&B Operations Manager for a unique hotel in Oxford. The successful candidate will manage day-to-day hotel operations, lead the F&B teams, and drive guest satisfaction. Candidates must have substantial experience in full-service hote

MCG Recruitment Proudly Presents SOUS CHEF – NEW BRANDED RESTAURANT OPENING Are you ready for a brand-new kitchen. A high-energy team. A fast-growing restaurant concept with big ambitions. MCG Recruitment is proud to be working with an exciting hospitality brand as they launch a new site—and we're looking for a confident, capable Sous Chef ready to step into a strong leadership role within a structured kitchen brigade. Working closely with the Senior Sous Chef and Head Chef, you'll be a key part of the leadership team—supporting service, maintaining standards, and helping drive consistency in a fast-paced, high-pressure environment. This is a role for someone who wants responsibility, progression, and real influence in a growing kitchen. The Role: Sous Chef You'll support senior leadership in the day-to-day running of the kitchen, stepping up during service, leading sections when required, and ensuring every plate meets exacting standards. ️ Key Responsibilities Support Kitchen Leadership: Work closely with the Senior Sous Chef and Head Chef to deliver smooth, efficient service Lead Sections During Service: Take ownership of key areas of the kitchen during busy periods Maintain Food Quality: Ensure consistency, presentation, and standards are met on every dish Assist with Team Supervision: Support junior chefs, helping guide and develop their performance Health & Safety Compliance: Uphold strict hygiene and food safety standards at all times Stock Awareness: Assist with stock rotation, prep levels, and waste control Service Execution: Help ensure smooth ticket flow and timely delivery during busy service periods Problem Solving: Stay calm under pressure and support quick resolution of kitchen challenges About You Experience as a Sous Chef or strong Senior CDP ready to step up Confident working in a structured kitchen brigade Strong understanding of service flow and kitchen operations Calm, reliable, and consistent under pressure Passionate about quality food and high standards Eager to develop and progress within a growing brand What's on Offer Competitive salary plus quarterly bonus scheme Tronc/tips share 28 days paid holiday Company pension scheme Free meals on shift Strong career progression pathway within an expanding brand Staff discounts Regular team events, socials, and away days Apply Now If you're ready to step into a structured, high-energy kitchen and grow within a strong leadership team, we want to hear from you. Apply today with MCG Recruitment and take the next step in your culinary career. #MCG1 TPBN1_UKCT

Are you an experienced Key Account Manager or National Account Manager curating relationships and developing long term strategic partnerships? Do you have a successful track record selling technology solutions to major high street retailers, quick service restaurants, leisure or the banking world? You're now looking for that next step with autonomy and backing from a business that consistently innovates with marketing leading products. BASIC SALARY: £50,000 - £55,000 BENEFITS: · £40,000 OTE commission (paid monthly) · Company car (BMW 330e) · Pension (minimum 5% company contribution) · 25 days holiday (plus 8 bank holidays) · Full business expenses with company credit card LOCATION: Office based in the Midlands, you will travel throughout the southern half of the UK and would be expected to be on the road 3-4 days per week, with 1 or 2 days at Head Office COMMUTABLE LOCATIONS: Birmingham, Coventry, Oxford, Swindon, Bristol, Northampton, Milton Keynes, Peterborough, Cambridge JOB DESCRIPTION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking Reporting directly to the UK Sales Director you will take full ownership of half of the UK, everything south of Coventry. You'll be trusted to drive a clear strategy and be the expert in your region, with responsibility for both new business acquisition and development of existing accounts. You will be spending the majority of your time in front of customers. KEY RESPONSIBILITIES: Key Account Manager, National Account Manager - Retail, Hospitality, Banking · Manage a £4-6m portfolio of accounts, made up from household names across retail, grocery, banking and leisure · Your time will be split between managing existing accounts and securing new business · £1m new business / growth target. · Work closely with the technical team and target customers to develop technical solutions to complex needs · Lead commercial negotiations on high value projects · Provide market intelligence which will be instrumental in shaping the UK strategy. · Management of and partnering with an internal Business Development Manager PERSON SPECIFICATION: Key Account Manager, National Account Manager - Retail, Hospitality, Banking You will be a proven sales professional who thrives in a structured, performancedriven environment. You understand buying cycles and the demands of complex integrated solutions that are critical to your clients' operational success. We're looking for someone who can demonstrate: · A proven track record of both new business and managing key clients with major or complex accounts (particularly national chains). · Knowledge of the UK Retail, Banking, QSR, Hospitality and/or Leisure sectors. · Experience in selling 'goods not for resale', ideally both hardware and software. This could be POS, EPOS, cash handling, self-checkouts, payment solutions, CIT, loss prevention, shop fitting, queue management, intelligent shelving, access control or any technology driven retail solutions. THE COMPANY: We are a UK based global business specialising in intelligent cash handling solutions for an enviable list of clients. Having been established for over 50 years and widely considered the UK market leader, we pride ourselves in building long term strategic partnerships with some of the UK's biggest and best brands. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: HH18451, Wallace Hind Selection

Deputy Manager – High-Energy Casual Dining Venue Competitive Salary + Bonus + Tips This is a fast-paced, high-volume hospitality environment built on great food, great energy, and unforgettable guest experiences. We're looking for a Deputy Manager who thrives in a hands-on leadership role, supports their team with confidence, and helps drive a busy, dynamic operation forward. The Role As Deputy Manager , you'll work closely with the General Manager to lead the day-to-day running of the venue. You'll take ownership across all areas of service—ensuring the bar, kitchen, and floor work seamlessly together to deliver a consistently high standard experience. You'll be a visible leader on shift, supporting and motivating the team, stepping in where needed, and ensuring service runs smoothly even at its busiest. From guest interactions to team coaching, you'll help create a positive, high-energy environment where standards and morale stay high. You'll also play a key role behind the scenes—supporting rotas, performance management, training, and operational planning to ensure the business runs efficiently and profitably. Key Responsibilities Support the General Manager in daily operations and overall site performance Lead shifts across all areas, ensuring smooth, efficient service Inspire, train, and develop team members to deliver great guest experiences Support recruitment, onboarding, and performance management Assist with stock control, ordering, and supplier management Monitor sales, labour, and cost performance to support profitability Maintain high standards of health, safety, and compliance Step up and take ownership when the General Manager is off-site What We're Looking For Experience in a Deputy Manager, Assistant Manager, or strong supervisory role Confident leader with a hands-on, people-first approach Strong operational awareness in a high-volume hospitality environment Ability to stay calm, organised, and focused under pressure Passion for hospitality, teamwork, and guest experience Strong communication and problem-solving skills What's on Offer Competitive salary Quarterly bonus scheme Tronc/tips Free staff meals on shift Career progression opportunities within a growing business Team incentives, events, and social experiences 28 days paid holiday Pension contributions Discounted food and drinks If you're ready to step up, take responsibility, and help lead a high-energy team in a fast-moving environment, this could be your next move. #MCG1 TPBN1_UKCT

Part-Time Payroll Officer (24 Hours Per Week) Are you a detail-oriented payroll professional looking for a flexible role that offers more than just a job? As our Part-Time Payroll Officer, you will play a key part in ensuring smooth payroll processes, working closely with a third-party bureau to deliver accurate, timely payments. This is your chance to thrive in a supportive environment that values excellence, authenticity, and growth. Part-Time Payroll Officer Responsibilities This position will involve, but will not be limited to: Managing weekly, bi-weekly, and monthly payroll schedules to meet strict deadlines, ensuring employees are paid accurately and on time. Collaborating with a third-party payroll bureau to process payroll data efficiently, maintaining high levels of data integrity. Reviewing payroll information for discrepancies and resolving issues swiftly, supporting the organisation’s financial accuracy. Handling employee queries related to payroll, demonstrating excellent communication and interpersonal skills. Administering employee benefit deductions, pension contributions, and statutory payments, supporting the organisation’s compliance and employee satisfaction. Assisting with payroll reporting and audit compliance, safeguarding sensitive information and maintaining confidentiality at all times. Part-Time Payroll Officer Rewards Competitive salary of £35,000 pro-rata (£21,000 actual salary), recognising your expertise and dedication. Flexibility in working days within a friendly, supportive environment that balances work and personal commitments. Discount schemes on products, treatments, and dining experiences from day one, enhancing your everyday life. Paid volunteering days to support your community involvement and personal growth. Subsidised private medical insurance through Bupa, prioritising your health and wellbeing. Pension scheme contributing up to 4.5%, with the option to pay up to 9% of your salary into your future. Life assurance coverage equivalent to one year’s salary, providing peace of mind. Access to a 24/7 Employee Assistance Programme, supporting your mental health and overall wellbeing. The Company Our client is a highly regarded organisation dedicated to sustainability, innovation, and community engagement. They foster a culture of curiosity, resilience, excellence, authenticity, and growth. Part-Time Payroll Officer Experience Essentials Previous experience in payroll administration or support roles, with a strong focus on data accuracy. Payroll qualification is an advantage but not essential. Proficient in payroll systems and Microsoft Office suites, especially Excel. Knowledge of payroll processes, statutory requirements, and data protection regulations. Familiarity with Fourth Hospitality system is beneficial. Strong organisational skills with the ability to work independently under tight deadlines. Excellent communication skills, confident liaising across departments and with third-party providers. Location Our client is based near Chipping Norton. Due to the location, you must have access to a car. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn

Position; Housekeeper Location; Oxford City Centre Salary; £13.16 - £14.06 per hour Hours: 25-35 hours per week Planet Recruitment have registered an exciting opportunity for multiple Housekeepers in Oxford City Centre. Main responsibilities; Provide high standards of customer care and service Cleaning by hand with approved cleaning substances Use of machinery for cleaning and polishing Emptying the bins for collection Collecting used crockery and glasses Cleaning internal glass on doors and windows Prepare conference rooms Observe and adhere to Health and Safety procedures Report any faults or damages Maintain the integrity of buildings with regards to security and fire safety Complete compulsory training as required Uphold smart presentation standards, wearing the provided uniform and protective clothing Required Skills / Qualifications; Spoken English to conversational standard At least 6 months cleaning experience, preferably within a hotel/hospitality environment Physically fit to get involved with lifting and carryingINDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Your new company This exciting new post has been created in response to the ongoing success in funding applications. You will be responsible for managing several large grants and the funding, including budgeting, forecasting and reporting. Your new role Lead financial management across major research programmes, covering both pre‑ and post‑award activity. Ensure full compliance with University, funder and legislative requirements. Develop and refine financial processes to improve accuracy, efficiency and best practice. Support strategic planning through financial modelling and analysis of future funding opportunities. Advise programme teams on financial structures, set‑up and processes for future funding bids. Prepare forecasts, budgets, reports and year‑end submissions in collaboration with programme teams. Manage financial reporting to funders and internal stakeholders. Oversee invoicing, income tracking and financial arrangements with external partners and colleges. Administer student funding, including stipends, hardship support and leave‑related payments. Manage day‑to‑day financial operations, including procurement, expenses and accounts payable/receivable via SAP Concur. What you'll need to succeed Degree‑level education or equivalent professional experience. Extensive financial management experience within the higher education sector. Strong ability to prepare, manage and monitor complex budgets, forecasts and financial models. Proficiency with Oracle R12 Financials and advanced Excel skills. Exceptional communication skills, with the ability to present financial information clearly to senior stakeholders. Strong organisational skills, able to work accurately under pressure and meet strict deadlines. Strategic thinker with sound judgement and the ability to make well‑reasoned decisions independently. Ability to work both autonomously and collaboratively within a team environment. Experience liaising with a wide range of stakeholders, including funders, industry partners and internal departments. A proactive approach to improving financial processes and ensuring compliance with regulations. Experience of X5 research costing tool is desirable. Experience of SAP Concur. What you'll get in return Annual salary ranges from £39,000 - £47,000 (based on experience). Offers 38 days Annual Leave Generous pension scheme Hybrid working: 3 days in the office, 2 from home Travel discounts include salary sacrifice schemes for bicycles and electric cars and other discounts. Staff can access a huge range of personal and professional development opportunities. As part of our wellbeing offering, staff get free access to Health Assured, a confidential employee assistance programme, available 24/7, 365 days a year. Offers free use of the companies' social, sporting, and hospitality facilities. Discounts to the fitness centre, powerlifting room, and swimming pool. The Childcare Services team provides guidance and support on childcare provision, and offers a range of high-quality childcare options.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Part-Time Payroll Executive (24 Hours Per Week) Are you a detail-oriented payroll professional looking for a flexible role that offers more than just a job? As a Part-Time Payroll Executive, you will play a key part in ensuring smooth payroll processes, working closely with a third-party bureau to deliver accurate, timely payments. This is your chance to thrive in a supportive environment that values excellence, authenticity, and growth. Part-Time Payroll Executive Responsibilities This position will involve, but will not be limited to: Managing weekly, bi-weekly, and monthly payroll schedules to meet strict deadlines, ensuring employees are paid accurately and on time. Collaborating with a third-party payroll bureau to process payroll data efficiently, maintaining high levels of data integrity. Reviewing payroll information for discrepancies and resolving issues swiftly, supporting the organisation’s financial accuracy. Handling employee queries related to payroll, demonstrating excellent communication and interpersonal skills. Administering employee benefit deductions, pension contributions, and statutory payments, supporting the organisation’s compliance and employee satisfaction. Assisting with payroll reporting and audit compliance, safeguarding sensitive information and maintaining confidentiality at all times. Part-Time Payroll Executive Rewards Competitive salary of £35,000 pro-rata (£21,000 actual salary), recognising your expertise and dedication. Flexibility in working days within a friendly, supportive environment that balances work and personal commitments. Discount schemes on products, treatments, and dining experiences from day one, enhancing your everyday life. Paid volunteering days to support your community involvement and personal growth. Subsidised private medical insurance through Bupa, prioritising your health and wellbeing. Pension scheme contributing up to 4.5%, with the option to pay up to 9% of your salary into your future. Life assurance coverage equivalent to one year’s salary, providing peace of mind. Access to a 24/7 Employee Assistance Programme, supporting your mental health and overall wellbeing. The Company Our client is a highly regarded organisation dedicated to sustainability, innovation, and community engagement. They foster a culture of curiosity, resilience, excellence, authenticity, and growth. Part-Time Payroll Executive Experience Essentials Previous experience in payroll administration or support roles, with a strong focus on data accuracy. Payroll qualification is an advantage but not essential. Proficient in payroll systems and Microsoft Office suites, especially Excel. Knowledge of payroll processes, statutory requirements, and data protection regulations. Familiarity with Fourth Hospitality system is beneficial. Strong organisational skills with the ability to work independently under tight deadlines. Excellent communication skills, confident liaising across departments and with third-party providers. Location Our client is based near Chipping Norton. Due to the location, you must have access to a car. Action If you would like to find out more about this excellent opportunity, then please apply online today! We will review and respond to all applications. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn

Customer Service Advisor / Customer Support Agent An exciting opportunity for a Customer Service Advisor / Customer Support Agent to deliver high-quality customer service and technical support within a hybrid contact centre, providing professional, empathetic and solution-focused support to customers. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Contact Centre Agent, Technical Support Advisor, Call Centre Agent SALARY: £25,235 per annum + Benefits LOCATION: Hybrid Working from Home and 2 Days per Week from the office in Thame, Oxfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Sunday. Rotating shifts between 8am and 6pm with rotational weekends (days in lieu provided) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor / Customer Support Agent to join a supportive and inclusive customer service team within a fast-paced environment. As a Customer Service Advisor / Customer Support Agent you will act as the first point of contact for customers, handling enquiries via phone and digital channels while delivering excellent customer service and resolving technical issues remotely. In this role, the Customer Service Advisor / Customer Support Agent will work closely with engineering teams to develop technical knowledge, gain accreditation and build a strong understanding of equipment, processes and operational environments. ABOUT THE COMPANY The company is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, they provide multilingual support tailored to diverse markets and as a business the company celebrate diversity and foster an inclusive workplace where you can be your authentic self. They’re People People The company understands what makes people tick. They also know that talented people, expertly trained and happy at work, do brilliant work for their clients every day. APPLY TODAY Ready to make your next career move? Apply Today for our recruitment team to review. DUTIES Your duties as the Customer Service Advisor / Customer Support Agent include: • Customer Enquiry Handling: Managing inbound customer enquiries with professionalism, empathy and efficiency, • Technical Troubleshooting: Diagnosing and resolving technical faults remotely via phone and email, • Customer Service Delivery: Providing a high standard of customer care and exceeding service expectations, • Accreditation Participation: Completing product and technical accreditation programmes, • Engineering Collaboration: Working closely with engineers to enhance technical understanding and knowledge, • Training Engagement: Participating in internal and external training to develop skills and expertise, • Accurate Record Keeping: Logging customer interactions, actions and resolutions correctly, • Continuous Improvement: Staying up to date with industry developments, systems and best practices CANDIDATE REQUIREMENTS ESSENTIAL • Fluency in written and spoken English, • Previous experience in a customer service, customer support or contact centre role, • Strong communication skills across phone and digital channels, • A customer-focused approach with a passion for problem solving, • Good organisational skills and attention to detail, • Basic computer literacy including Microsoft Office, • Ability to work collaboratively as part of a team DESIRABLE • Experience in troubleshooting, • Previous bar or hospitality experience BENEFITS • Performance bonus of up to £1,000 per year, • Paid bank holidays plus one additional day in lieu, • Hybrid working model with office-based training, • Ongoing training and development opportunities, • Company pension scheme, • Wellbeing support and confidential counselling services, • LinkedIn Learning access and professional certifications, • Employee referral scheme HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14635 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

A solid background in sales management/ business development (a background in hospitality sales/ selling into hospitality sector) would be highly preferable and favoured as part of the selection process. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness & leisure

Head Housekeeper Cumbria Luxury Country House Hotel We are recruiting a Head Housekeeper to join a prestigious luxury country house hotel set in the stunning Cumbrian countryside.

F&B Administrator (Hospitality / Luxury Hotel)£25,500 + £4,000 Bonus + Progression + Training + Free Hotel Stays + Company BenefitsAscotAre you an Administrator or similar from a Hospitality background looking for a local, permanent role working in a friendly team

Head Housekeeper Cumbria Luxury Country House Hotel We are recruiting a Head Housekeeper to join a prestigious luxury country house hotel set in the stunning Cumbrian countryside.

A luxury hospitality brand in the United Kingdom is seeking a Food & Beverage Administrator to support the F&B team and ensure seamless operations. The ideal candidate should have a hospitality background, strong organizational skills, and proficiency in MS Office.

Head Housekeeper Cumbria Luxury Country House Hotel We are recruiting a Head Housekeeper to join a prestigious luxury country house hotel set in the stunning Cumbrian countryside.

A prestigious hospitality recruitment agency is looking for a Junior Sous Chef to join a talented kitchen brigade at a stunning 4 Star hotel in Barrow-in-Furness.

Head Housekeeper Cumbria Luxury Country House Hotel.We are recruiting a Head Housekeeper to join a prestigious luxury country house hotel set in the stunning Cumbrian countryside.Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK withou

This stunning, Michelin Star restaurant in West Sussex is seeking a Commis Chef to join its exceptional kitchen team.Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship.If you require Sponsorship please do not ap

A growing hospitality company is seeking a Financial Controller to lead financial integrity and help scale the finance function.

A Chef de Partie is required for this luxury hotel set in a stunning location with beautiful views of the sea.The luxurious property is home to an award-winning fine dining restaurant serving modern British cuisine from seasonal menus and focusing on exceptional, locally sourced ingredients.Working

A leading design studio in Greater London is seeking an experienced designer to develop concepts for luxury hospitality projects.

A picturesque upmarket Cafe and Bistro set in a beautiful location in Somerset is seeking a passionate Head Chef to lead its kitchen team.Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship.This busy cafe/bistro

A Front of House Manager is required in Lancashire for this charming 4 Star hotel in a beautiful location that offers an excellent brasserie style restaurant, serving excellent British cuisine using only the finest locally sourced produce.This delightful hotel has an award-winning restaurant, beauti

A luxury restaurant in the Devon countryside is seeking a Junior Sous Chef to support the senior chefs in a Michelin Star kitchen.The ideal candidate will have experience in high-quality kitchens and a passion for modern cuisine.Responsibilities include running kitchen sections, training junior chef

Our client is looking to recruit a Head Chef for one of their restaurants in London.In return you will receive an excellent salary package up to £ 28,000 plus £4000 bonus, 28 days annual holidays, company paid courses, pension, mental & dental care, cycle scheme, discounts with major retailers and

Recruitment Consultants for the Hospitality Industry. Pedals Plates & Prizes - Taste Hospitality Recruitment. From charity cycles to Michelin stars, catch the latest UK hospitality news including Mark Birchall, Mark Poynton and the Cateys 2025.

Its aimed at a Head Chef that is growing tired of the big company thankless corporate contingency and all of the daily tick box exercises and the paperwork that goes with it - or a Head Chef who thinks their only two options are to either take on a regional / multi site role role in their next mov

A well-known country pub in the United Kingdom is seeking a confident Restaurant Supervisor / Head Waiter to enhance guest experiences.The role involves leading the front-of-house team, ensuring service quality, and supporting management in daily operations.Ideal for those looking to grow their lead

A boutique recruitment agency based in Little Shelford is seeking a Junior Recruitment Consultant to join their team.

Recruitment Consultants for the Hospitality Industry. This elegant country house property offers a truly refined dining experience, combining breathtaking coastal views with outstanding hospitality.

A leading purchasing solutions business in the UK seeks a Field Sales Executive to drive business growth across the hospitality and leisure sectors.

A Chef de Partie is required for this stunning hotel located within beautiful Leicestershire countryside.The hotel has an excellent reputation and can offer a dedicated team member excellent benefits on top of a great salary.Live in accommodation is available if required.Gratuities on top of competi

A reputable recruitment firm in London is seeking an experienced Audit Partner RI, focusing on the Hospitality sector.

Known for its relaxed atmosphere and outstanding hospitality, the inn has built a loyal following among locals, travellers and food enthusiasts alike.

A renowned hospitality recruitment agency is seeking a skilled Restaurant Manager for a charming 1AA Rosette gastro pub in Hampshire.

A leading recruitment agency is seeking a hands-on Delivery Manager for a pioneering LegalTech SaaS product based in London.

Recruitment Consultants for the Hospitality Industry. Lead, motivate, and manage the restaurant team, including recruitment, training, and performance management. Proven track record in fine dining hospitality.

A prestigious hospitality recruitment agency is seeking an experienced Restaurant Manager for a multi-award-winning fine dining restaurant in the West Midlands.

A prominent culinary recruitment firm is seeking a Head Chef for an events catering operation in Greater London.