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  • Area Sales Manager North West / North
    Area Sales Manager North West / North
    hace 9 horas
    Jornada completa
    Manchester

    AREA SALES MANAGER - NORTHERN CLUSTER Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships? You’d be at the sales-helm of our Northern region cluster of Locke properties based in Manchester/Liverpool, as we combine stabilising open properties with launching new buildings across the region. Reporting to the Senior Director Sales - UK, you’ll take ownership of key pre-opening planning as well as ongoing sales activity, using your local knowledge and networking prowess to develop profitable, sustainable business. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing a local sales plan for each of the properties within the North cluster Owning a high-activity sales pipeline, including consistent outbound prospecting (cold calls, emails, face-to-face meetings) to meet KPIs Driving a structured volume of weekly sales activity, including minimum call, meeting and proposal targets Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts Ensuring databases are kept up to date Staying in-the-know with Locke business developments across all locations Reporting to key stakeholders on sales activity Networking at events, exhibitions and conferences to grow strong relationships Hosting fam trips, property showcases, sales presentations and events Taking part in training when needed THE FIRE YOU CARRY Innate customer service skills No-nonsense commercial awareness Brain built for problem solving Drive to hit and exceed stretching sales KPIs Comfort working in a high-accountability, target-led sales environment Resilience and stamina to maintain consistent outbound activity Competitive, self-motivated and disciplined in managing activity levels Impeccable planning and organisation Next-level communication Competence in Word, PowerPoint and Excel for sales presentations and reporting YOUR PROVEN TRACK 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets. Experience managing client portfolios with annual revenues of £3m+. Demonstrable understanding of Locke’s business and brand Proven experience succeeding in a high-KPI sales role with clear expectations around calls, meetings and pipeline Local knowledge and contacts in the North region Hospitality sales and account management experience in the North WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Restaurant Manager
    Restaurant Manager
    hace 18 horas
    £12.75–£14 por hora
    Jornada completa
    Manchester

    Position Overview The Head of Operations is a senior leadership role responsible for overseeing, managing, and optimising all operational aspects of the Company. This role ensures the smooth running of the business from pre‑launch through day‑to‑day operations, driving efficiency, consistency, and growth. The Head of Operations will work closely with the founders and management team to build strong operational foundations and deliver an exceptional customer experience. Key Responsibilities Operational Leadership • Oversee all operational activities of the business, ensuring efficiency, quality, and compliance., • Develop, implement, and continuously improve operational systems, processes, and procedures., • Lead operational planning for business launch and ongoing growth. Project & Launch Management • Manage end‑to‑end project timelines for restaurant setup, launch preparation, and expansion activities., • Coordinate with internal teams and external partners to ensure all operational milestones are achieved. Supplier & Procurement Management • Source, evaluate, and negotiate with suppliers for food, equipment, and services., • Build strong supplier relationships and ensure consistent supply chain performance., • Monitor cost control, quality standards, and delivery reliability. Staffing & HR Operations • Lead recruitment for all operational roles, including kitchen, front‑of‑house, and support staff., • Oversee staff onboarding, training, scheduling, and performance management., • Ensure compliance with UK employment law, health & safety regulations, and company policies. Daily Operational Management • Manage day‑to‑day restaurant operations to ensure smooth service delivery., • Monitor operational KPIs including labour cost, food cost, customer satisfaction, and productivity., • Identify operational issues and implement effective solutions promptly. Business Growth & Strategy • Support strategic planning for future branches, catering services, or brand expansion., • Analyse operational performance and recommend improvements to enhance profitability and efficiency., • Undertake any additional reasonable duties required for the successful operation and growth of the Company. Employment Terms (to be detailed in the employment contract) Upon commencement of trading, the Head of Operations will be employed under a separate employment contract outlining: • Working hours, • Salary and benefits, • Holiday entitlement, • Notice period, • Disciplinary and grievance procedures, • Pension obligations, • All other applicable employment terms in accordance with UK employment law Candidate Requirements Essential • Proven experience in restaurant operations management (multi‑site or single‑site)., • Strong leadership, organisational, and communication skills., • Experience in supplier management, recruitment, and operational planning., • Ability to build systems, processes, and teams from the ground up., • Strong understanding of UK hospitality regulations and compliance. Desirable • Experience in Middle Eastern / Arabic cuisine or culturally‑specific restaurant operations., • Pre‑opening or launch experience., • Project management experience.

    Sin experiencia
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  • F&B Assistant P/T
    F&B Assistant P/T
    hace 2 días
    Jornada completa
    Manchester

    We are looking for an F&B Assistant to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge. Key Responsibilities Greet guests warmly and create a positive, welcoming atmosphere. Take food and beverage orders accurately and professionally. Provide menu recommendations and answer product‑related questions. Serve food and drinks in a timely and efficient manner. Anticipate guest needs and respond promptly to requests. Handle guest feedback and resolve concerns courteously. Set up and clear tables according to service standards. Ensure dining areas are clean, organised, and presentable at all times. Prepare and maintain service stations, cutlery, glassware, and supplies. Follow correct procedures for opening, operating, and closing shifts. Process payments and handle cash/card transactions accurately. Adhere to all food safety, hygiene, and allergen‑awareness procedures. Follow responsible alcohol service guidelines. Maintain cleanliness standards in line with company and legal requirements. Report any hazards, maintenance issues, or incidents to management. Work collaboratively with colleagues to ensure smooth service flow. Assist in training new team members when required. Communicate effectively with kitchen and bar teams to ensure accuracy and speed. Why Join Edyn Be part of a fast- frowing, forward-thinking hospitality group Work in a design-led, people-first culture Opportunities for career progression across Edyn's Eurpoean portfolio Learning and development suppoert Competitive salary and benefits package Employee benefits and hotel discounts for Locke

    Sin experiencia
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  • General Manager
    General Manager
    hace 7 días
    £50300 anual
    Jornada completa
    Greater

    We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool energetic General Manager to lead our team in Pho Manchester This is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! ++Salary offer of up to++ £50,300 ++includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £8,000! ++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £8,000 a year! What Pho is looking for: • Minimum x2 years' General Management experience. Bar or restaurant, or both!, • Big passion for food! As a General Manager in Pho, you'll learn everything about our fresh food., • Confident in delivering and understanding financial P&L reports., • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. Such as; Pronet for maintenance, Open Table for bookings, Zonal in our tills, Harri for recruitment, etc., • Remember, we just need a manager who GETS IT! If this is the job for you, come apply! Have a look at our instagram too and have a good stalk!

    Inscripción fácil
  • Front Office Manager
    Front Office Manager
    hace 8 días
    £3500–£4000 mensual
    Jornada completa
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

    Sin experiencia
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  • Shop Manager
    Shop Manager
    hace 1 mes
    £33500–£34500 anual
    Jornada completa
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

    Sin experiencia
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  • Chef de Partie
    Chef de Partie
    hace 2 meses
    Jornada completa
    Castlefield, Manchester

    20 Stories Manchester Are you a passionate Chef de Partie looking to take the next step in your culinary career? We are seeking a talented and motivated chef to join our kitchen team. As part of the Evolv Collection, a vibrant hospitality brand, we celebrate the best of British food, premium cuts, seasonal ingredients, and warm hospitality. We pride ourselves on delivering exceptional dining experiences through quality food, outstanding service, and a supportive team culture. As Chef de Partie, you will be responsible for running your section efficiently, maintaining high food standards, and supporting the senior kitchen team in delivering consistently excellent dishes. Key Responsibilities: • Manage and maintain your designated kitchen section., • Prepare and cook dishes to company standards., • Ensure food quality, presentation, and consistency at all times., • Maintain excellent food hygiene and health & safety practices., • Assist with stock control and waste management., • Support and mentor junior kitchen team members., • Contribute to menu development and seasonal specials. What We’re Looking For: • Previous experience as a Chef de Partie or a strong Demi Chef de Partie ready for progression., • Passion for fresh, high-quality ingredients., • Strong organisational and time-management skills., • Ability to work efficiently in a fast-paced kitchen environment., • Positive attitude and team-focused approach. What We Offer: • Competitive salary., • Career development and progression opportunities., • Staff discounts across the group., • Ongoing training and development., • Supportive and professional working environment., • Meals on duty., • Company pension scheme. If you’re passionate about great food and want to be part of an exciting and growing hospitality brand, we encourage you to apply.

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