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About the role 'Getting Stuck In' is one of our key values, and that's exactly what this role is all about. As a Team Member Plus, you won't be tied to one department. Instead, you'll work across the resort supporting different teams and helping deliver a fantastic experience for our guests. No two days are the same. You'll spend Mondays and Fridays cleaning guest accommodation, with the rest of your week taking you into areas like sports & activities, restaurants & quick-serve food, buffets, bars & shops, or the fairground. There may be times you’ll work in more than one of these areas. Do you know we also offer apprenticeships? For this role, we have apprenticeships such as Food & Beverage Team Member Level 2, Frontline Cleaner Level 2 and Retailer Level 2 Apprenticeship Training Courses. Should this be of interest, we would love to tell you more during the recruitment process. _ We're looking for enthusiastic, fun-loving multi-taskers who enjoy learning new skills and working with others. No previous experience is needed — what matters most is your attitude, your energy, a willingness to get stuck in, and a genuine passion for making a difference to our guests. Join us and you'll have a comprehensive 90-day induction plan and a buddy to support you as you find your feet. If you have your sights set on a career in hospitality, this role gives you brilliant hands-on experience across some of our most guest-facing areas. If you have any of the following, we'd love to hear from you, too: FA Level 1 football, Archery GB ERCA, High Ropes, NCPLH personal licence qualification. • Full-time role, • 30-35 hours per week, worked across 5 days out of 7, • Includes evenings and weekends, • Live-in accommodation is available if you’re relocating, • Must be over 18 Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

At Village, we do hospitality a little differently. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Hit apply, tell us why you love hospitality, and let's see if our energies align.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Job Description – Food, Beverage and Retail Assistant Location: Birmingham Department Overview The Food, Beverage and Retail department operates a variety of outlets across the Birmingham area, serving customers and visitors in locations ranging from small coffee shops to large restaurants. It also provides hospitality services for conferences, events and other functions at various locations. Job Summary You will be responsible for providing excellent customer service in one of the retail areas or outlets within the Birmingham area. This role involves basic food preparation, providing a high-quality retail service, cash handling, cleaning and stock control, together with any other duties required to ensure the smooth running of business operations and services for a diverse range of customers. To ensure resources are used flexibly, you may be required to work at different locations across the Birmingham area as needed. Main Duties 1. Customer Service Greet and serve customers in a professional, responsive, courteous and friendly manner, answering queries and dealing with situations that arise to deliver the highest level of customer service. Build rapport with customers whenever possible and encourage customer feedback. Maintain professional working relationships with all colleagues. 2. Business Requirements Undertake basic retail preparation and maintain standards to deliver quality products to customers. Ensure correct stock rotation, maintain adequate stock levels, adjust orders as required and ensure retail products are used before their best-before dates. Maintain appropriate merchandising standards. Report equipment failures and hazards to the Supervisor, Manager or Supplier promptly. Follow all merchandising standards as directed by the Supervisor or Manager and in accordance with operating manuals. Control retail wastage and maintain records as required. Ensure all Hazard Analysis and Critical Control Point (HACCP) hygiene and allergen recording systems, along with retail receipt procedures, are completed and recorded correctly. Comply with all Health and Safety Codes of Practice and Control of Substances Hazardous to Health (COSHH) regulations. Assist with transporting stock and equipment between locations, following hygiene and health and safety procedures. Operate electronic point-of-sale (EPOS) terminals and handle cash effectively, including opening and end-of-day procedures, cashing up and ensuring the security of all money where required. Carry out cleaning tasks to a high standard, following standard operating procedures, removing rubbish regularly and maintaining a clean environment. Thoroughly clean all equipment, retail fixtures and fittings, walls, fridges, tables, accessories, work areas and surfaces, ensuring they are sanitised before the end of each shift. Place orders for food and stock and undertake stocktakes as directed by the Manager. Where restricted items are sold, ensure compliance with relevant licensing laws. 3. Teamwork Actively seek opportunities to increase sales through upselling products and making recommendations as directed by the Manager. Participate in training and development activities as required. Support colleagues and contribute positively to the team. Attend team briefings, training sessions and departmental meetings as required. Participate in an annual personal development review with the Line Manager or Supervisor. Undertake any other reasonable duties or requests made by a senior member of staff, including driving company vehicles when required, provided you hold a clean driving licence. Treat everyone with dignity and respect, supporting equality and valuing diversity. 4. Operational Requirements Contracts are annualised and based on 35 hours per week, or pro rata, including weekdays, weekends, bank holidays and closed days on a rota basis, as well as evening work. Working hours will vary according to the business unit and operational requirements and will be specified in the employment contract. The postholder will primarily focus on one area: front of house, back of house or logistics. They may occasionally be required to work in other areas of the business to meet operational needs. Undertake duties across different locations within the Birmingham area as requested, provided they are appropriate to the role and grade. Promote equality and value diversity, acting as a role model and fostering an inclusive working culture. Support sustainability through efficient use of resources. Required Knowledge, Skills, Qualifications and Experience Experience and knowledge of working in a busy, customer-facing role. Previous retail experience is an advantage. A retail training certificate is desirable, although full training will be provided. A commitment to providing a high-quality service. Positive communication and interpersonal skills. Ability to work independently and as part of a team. Ability to maintain a high standard of personal appearance. Some uniform items will be provided. A flexible approach to working hours and days. Ability to understand how diversity considerations affect the role, including customer preferences and dress codes. A full, clean driving licence is desirable. Dimensions This role focuses on providing high-quality customer service in a retail environment within the Birmingham area. Planning and Organising The postholder will follow instructions from their Supervisor regarding daily priorities, responding to customer orders or planned activities in preparation areas and stockrooms. They will need to understand how their work connects with that of others and ensure that required activities are completed within each shift. Problem Solving and Decision Making The role involves a variety of routine activities. Most problems will be familiar and can be resolved using experience and established procedures. Assistance should be sought from a Manager when necessary. Internal and External Relationships The postholder will work directly with customers and must remain polite, responsive, friendly and courteous at all times. Enquiries should be handled professionally to ensure customers feel welcome, respected and well treated

Recruitment Resourcer Smile Education | Birmingham city centre £24,000–£28,000 basic salary + uncapped commission | OTE £30,000–£35,000+ Hybrid working: three days in the office, two days from home Great with people? Turn that strength into a career in education recruitment. Perhaps you’re the person customers ask for by name. You know how to build rapport, persuade someone to take the next step and keep everything organised behind the scenes. At Smile Education, we’re looking for a Recruitment Resourcer to help build a community of supply teachers and qualified teaching assistants for our primary schools. Whether you’re a graduate, changing careers or already working in recruitment, this is an opportunity to put your people skills to work—with structured training, experienced mentors and room to progress. Recruitment experience isn’t essential. Communication, organisation and resilience are. What’s in it for you? £24,000–£28,000 basic salary. Uncapped commission, with OTE of £30,000–£35,000+. Hybrid working: three days in the office and two days at home. A Birmingham city centre office. Mentoring from a top-performing consultant and an experienced Director. Structured training and ongoing support. Genuine progression opportunities, with potential to develop into client care. A supportive, high-performing culture where your ideas and contribution matter. The opportunity to build a successful long-term career. What does a Recruitment Resourcer do? You’ll work closely with one of our directors to find, attract and support the teachers and teaching assistants their primary schools need. These professionals have plenty of agencies to choose from. Your role is to give them a reason to choose Smile—and stay with us. That means listening, understanding what they want from work, building trust and following through. It also means helping them move efficiently from their first enquiry through registration and safeguarding checks to being ready for work. Picture a typical day: speaking to a teaching assistant about their next move, following up with a recommended teacher, contacting a university about meeting its students, and working with our administrators to complete a candidate’s registration. Your responsibilities Candidate attraction: find supply teachers and qualified teaching assistants through job adverts, applications, referrals, networking and proactive outreach. Relationship building: understand candidates’ experience, preferences and availability, and keep in regular contact. Candidate engagement: explain the opportunities available through Smile and confidently encourage suitable people to join us. Community building: develop relationships with universities, colleges and training providers, and suggest fresh ways to reach candidates. Recruitment administration: follow up on documents, maintain accurate records and keep registrations moving. Safeguarding and compliance: follow our processes thoroughly and raise questions or concerns promptly. Teamwork: communicate clearly with the director and administrators, focusing your activity on our primary schools’ staffing needs. Your focus is on attracting and supporting candidates, rather than selling recruitment services to schools. You’ll still need to be persuasive, proactive and comfortable picking up the phone. What will help you succeed? You’ll enjoy meeting people and starting conversations. You’ll be able to build rapport, earn trust and stay organised when several things need your attention. You’ll bring: Strong communication and customer service skills. The ability to listen, persuade and build lasting relationships. A warm, engaging approach that makes people feel valued. Excellent organisation, accuracy and attention to detail. Confidence reaching out to new people and following up. Resilience, persistence and a willingness to learn. A collaborative approach and a commitment to safeguarding. Relationships take time to build. Some people won’t answer, some will say no, and others will choose another agency. Especially at the beginning, you’ll need to handle setbacks without taking them personally, learn from your conversations and keep going. As those relationships grow, so do the rewards: candidates who choose you, referrals from people you’ve helped, commission opportunities and schools getting the support they need because of your work. Your background could be more relevant than you think We welcome applications from people with experience in retail, travel, hospitality, customer service, sales, recruitment or education, as well as graduates and career changers. You may have helped customers make decisions, built repeat business, managed a busy workload or kept an important process on track. Those skills can transfer into recruitment. A degree isn’t essential. We’re interested in your strengths, attitude and potential. Why Smile Education? Since 2009, Smile Education has been bringing schools and education professionals together. Our values of Quality, Commitment and Teamwork shape how we work. As a Recruitment Resourcer, you’ll help bring our three pillars to life: Human first: get to know the person behind the CV. Listen to their ambitions and circumstances and help them feel supported throughout their journey with Smile. Integrated into communities: build lasting connections with schools, universities, colleges and training providers, contributing to the education communities we serve. Compliant and trustworthy: put safeguarding at the heart of every registration, communicate honestly and deliver on your commitments. You’ll work directly with an experienced director, contribute your own ideas and see how your efforts help primary schools find the people they need. Ready to put your people skills to work? Apply with your CV. We’d love to hear an example of how you’ve built a strong relationship, persuaded someone to take action or kept going through a challenge. You may never have searched for “Recruitment Resourcer” before. This could still be the role you’ve been looking for. Reference: SM1LER Reference: SM1LER We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Customer Product Success Specialist – Restaurant Onboarding (Swedish Speaker). You have at least 2 years of experience in customer onboarding, training or customer success in B2B SaaS, or in hospitality operations combined with strong tech aptitude. Work closely with Sales, Account Management, Sal

Like talking to people? Good. We're hiring. If you're confident, naturally outgoing and the type of person who can strike up a conversation with just about anyone, you could be exactly who we're looking for. We're growing our Birmingham team and looking for a Field Sales Executive with personality, ambition and the confidence to get out there and make things happen. This isn't a sit-behind-a-desk-and-wait-for-the-phone-to-ring kind of role. You'll be out in the field, meeting people face-to-face, starting conversations, generating leads and creating opportunities across a range of campaigns. From general education and higher education to solar energy , you'll work across both B2B and B2C campaigns, giving you plenty of variety and the chance to build valuable sales experience. What will you actually be doing? Getting out into the field and speaking to prospective customers and clients face-to-face. Starting conversations and creating genuine connections. Generating new leads and identifying sales opportunities. Representing a range of campaigns confidently and professionally. Understanding what people need and communicating the right solution. Building relationships and turning interest into opportunity. Working towards individual and team targets. Keeping on top of your leads and sales activity. Bringing your own personality to every conversation. Learning, improving and becoming better at what you do. Who are we lo oking for? We're not looking for someone who sounds like a robot reading from a sales script. We want personality . You'll be confident, friendly and naturally good with people. You'll know how to read a room, think on your feet and keep a conversation flowing. You'll have a good sense of humour, plenty of energy and enough business acumen to recognise a good opportunity when you see one. You'll ideally have: A confident, outgoing personality. Strong communication and people skills. A bubbly, positive attitude. A quick wit and the ability to think on your feet. Commercial awareness and good business sense. Ambition and a genuine desire to progress. A target-driven mindset. The confidence to approach new people every day. Sales experience is a bonus, not a requirement. If you've worked in retail, hospitality, customer service or another people-focused environment, your experience could transfer brilliantly. What's in it for you? Choice of pay: Performance-based earnings with uncapped commission, potential to exceed £60,000 (Self-Employed) OR £12.71 per hour plus commission, with on-target earnings of £26,000 (Employed) Performance bonuses Company events and team activities Multiple campaigns across different industries Training and development A social, energetic and ambitious team environment If you're bored of doing the same thing every day and want a role where your personality, performance and ambition can directly impact your earnings , we'd like to hear from you. Apply now and let's see what you can do. TPBN1_UKTJ

Clays is seeking motivated barbacks to support bartenders and floor staff in a fast-paced environment. You will work with kitchen and front-of-house teams to maintain high service standards and undergo extensive training to become bartenders.

We are seeking an Associate to join our expanding Construction Engineering Team in our Birmingham office. This role offers an excellent opportunity for an experienced engineer looking to take a senior leadership position within a growing and dynamic consultancy. You will play a key role in project delivery, client engagement, team development, and the continued growth of the UK practice, working closely with Directors, clients, contractors, and multidisciplinary design teams. The role combines technical leadership with commercial and people management responsibility. Our current and emerging workload includes projects across infrastructure and complex structures, with a growing pipeline in nuclear, rail, and water, alongside commercial, mixed‑use, and specialist construction engineering work. Motivate and lead project teams proactively and ethically to deliver outstanding outcomes. Provide supervision, mentoring, and career development support to staff under your direction. Identify training needs and ensure team members receive appropriate development opportunities. Contribute to technical excellence, culture, procedures, professional development, and continuous improvement across the UK practice. Promote Robert Bird Group to existing and prospective clients. Establish new clients and strengthen relationships through excellent project delivery and repeat business. Lead client liaison with Project Directors, ensuring expectations are met or exceeded. Ensure client requirements are understood by all project personnel and manage changes as they arise. Prepare and negotiate fee proposals and fee variations. Represent the company at client, consultant, and coordination meetings. Take an active, hands‑on role in all projects under your direction, ensuring exemplary service and high technical standards. Develop concept design and design philosophy in conjunction with the Project Director. Review design and documentation, including design checking as required (Director approval required prior to issue). Select and manage sub‑consultants, including scope, programme, and commercial terms. Manage project programming, resource planning, and project cost control, including invoice compilation. Undertake project coordination and oversee multidisciplinary interfaces. Implement RBG’s Quality System on all assigned projects. Implement and oversee Health & Safety policies and procedures on projects. Participate in the Workplace Health & Safety Committee when required. Provide technical support and problem‑solving guidance to both site and office teams. Bachelor’s or Master’s degree in Civil Engineering. Chartered Member of the Institution of Structural Engineers (IStructE), the Institution of Civil Engineers (ICE), or an equivalent internationally recognised professional body, demonstrating high technical competence and professional responsibility. A minimum of 8 years’ relevant engineering experience, ideally within structural, construction, or multidisciplinary engineering environments, showing progressive responsibility and technical leadership. At least 2 years’ experience in design and design development, including preparation, coordination, and review of engineering deliverables. A minimum of 2 years’ account or client management experience, demonstrating the ability to build strong relationships, manage expectations, and support fee and project delivery. Client‑facing experience, with the ability to manage relationships and support commercial delivery. Demonstrated experience in managing, mentoring, and developing engineers and technical staff, with a commitment to supporting career progression, capability building, and team performance. A familiarity with, and eagerness to deploy computational design workflows is advantageous. Experience in nuclear, rail, or water infrastructure projects would be advantageous, reflecting our strong and growing pipeline in these sectors. Candidates without prior experience in these areas are encouraged to apply, as support and development will be provided where required. RBG is a growing, fast‑paced business which offers birthday leave, corporate health insurance rates, paid parental leave, recognition awards, an active and engaging social club, along with a supportive team environment where healthy lifestyle balance is encouraged. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any reasonable adjustments or additional support—such as receiving the application form in an alternative format—please don’t hesitate to contact our recruitment team. Your experience throughout the application process is important to us. We welcome feedback on how we can improve and are happy to provide any further information you may need to help you make an informed decision about joining us. If there’s anything more we can do to support you, please let us know, we’re here to help. Join us in making a positive impact on the world! Activate your Personal Job Alerts Activate your Personal Job Alerts now and you will be notified of opportunities as soon as they are advertised. Current SJ Employees If you are a current SJ employee, please apply for available positions in the Group by using the Internal Career Site SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future. Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future. Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables. A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally. SJ is #23 in Engineering News-Record’s 2023 Top 225 International Design Firms, #14 in World Architecture 100 2024, and Asia Pacific FM Technology Provider of the Year 2022, awarded by International Facility Management Association. #J-18808-Ljbffr

Birmingham, United Kingdom Customer Representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms., • Assist with travel bookings, changes, cancellations, and special requests., • Provide accurate information about destinations, travel documents, and agency policies., • Follow up with clients to confirm trip details and satisfaction., • Handle concerns or complaints with empathy and problem-solving skills., • Excellent verbal and written communication skills., • Strong customer service experience (preferably in travel or hospitality)., • Organized, dependable, and proactive with a high attention to detail., • Comfortable with technology and quick to learn booking platforms and systems., • Passion for travel and helping others plan unforgettable experiences., • 100% remote work with flexible scheduling., • Opportunities for growth within the agency., • Travel perks and exclusive industry discounts., • Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA! #J-18808-Ljbffr

Governance & Reporting Manager - Birmingham / Hybrid - £47,255 - £55,595 + Benefits We are recruiting for a Governance & Financial Reporting Manager to join a team working on a major infrastructure scheme. You will play a key role in ensuring Government Functional Standards are met and documented, while managing the organisation's Fraud Risk Assessment (FRA), assurance and reporting programmes. You will help identify and manage fraud, bribery and corruption risks across the programme and supply chain, providing assurance that financial and reputational risks are effectively controlled. • Manage the Fraud Risk Assessment programme, including detailed, thematic and enterprise assessments., • Undertake fraud measurement exercises and develop fraud risk models and metrics., • Develop the Counter Fraud Strategy based on FRA findings and data-driven insights., • Ensure compliance with Government Functional Standard 013., • Develop and maintain fraud-related policies, including Gifts & Hospitality and Whistleblowing., • Liaise with internal teams and supply chain stakeholders to manage current and emerging fraud risks., • Produce clear, high-quality reports for senior management and governance committees., • Develop and deliver counter-fraud training across the organisation., • Coordinate assurance activity and provide effective governance oversight., • Substantial experience managing a Fraud Risk Assessment programme, ideally within construction or major infrastructure., • Strong knowledge of Government Functional Standard 013 and counter-fraud governance., • Experience delivering detailed, thematic and enterprise-level FRAs and fraud measurement., • Strong understanding of fraud, bribery and corruption legislation, including the Fraud Act 2006, Bribery Act 2010 and ECCTA 2023., • Experience producing senior-level reporting and supporting corporate governance and risk oversight., • Excellent stakeholder management, communication and influencing skills., • Experience developing policies, processes and counter-fraud training., • Membership of, or knowledge of, the Government Counter Fraud Profession would be advantageous #J-18808-Ljbffr

Job Description Location: Holiday Inn Birmingham City Centre /n Department: LOHS Join Cairn Group – Where People Drive Hospitality Forward, Together/n At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people. /n We're looking for enthusiastic, friendly and customer-focused people to join our team. Whether you're welcoming guests, serving in our restaurants and bars, working in our kitchens or supporting our teams behind the scenes, you'll play an important part in creating moments that matter for our guests. Make Every Moment Matter/n Every day is different, but every day you'll have the opportunity to make a positive impact. You will: /n /n - /n Create memorable experiences by delivering warm, genuine hospitality. /n - /n Bring energy and personality to every guest interaction. /n - /n Be part of a team that works together to deliver exceptional service. /n - /n Help create a welcoming atmosphere where guests want to return. /n - /n Take pride in maintaining outstanding standards across every service. /n - /n Learn, grow and build your hospitality and personal skills every day. /n Bring Your Personality. We'll Help You Build Your Career./n We're looking for people who: /n /n - /n Love making people feel welcome. /n - /n Enjoy working in a fast-paced, people-focused environment. /n - /n Add to our team, bringing a positive attitude and a willingness to learn. /n - /n Take pride in delivering great service and working as part of a team. /n - /n Communicate with confidence, warmth and professionalism. /n - /n Want to develop their skills and build a rewarding career in hospitality. /n /n No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed. Why Cairn Group?/n Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What you'll enjoy as part of the team/n At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us. /n As part of the Cairn team, you'll enjoy: /n /n - /n Incentives and Service Charge (site specific) /n - /n Discounted stays across our hotels and venues /n - /n Food, beverage, spa and leisure discounts /n - /n Access to retail, entertainment and lifestyle discounts /n - /n Leadership and career development programmes /n - /n Long service awards recognising your commitment and contribution /n - /n Refer-a-friend scheme /n - /n Employee Assistance Programme offering confidential support whenever you need it /n - /n Health Care Cash Plan /n - /n Meals on duty /n - /n Wellbeing resources and support /n - /n Opportunities to develop and progress across our diverse hospitality portfolio /n /n We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together. About Holiday Inn Birmingham City Centre/n /n Holiday Inn Birmingham City Centre is a vibrant, modern hotel in the heart of Birmingham, moments from New Street Station, the Bullring and the city’s main attractions. The hotel offers all-day dining, including a café serving Starbucks, and is directly connected to Birmingham Conference & Events Centre, one of the city’s leading venues for conferences, meetings and events. /n /n Join us and help create exceptional experiences every day.

Parogon Group is seeking a Senior Assistant Manager to lead and elevate restaurant operations, ensuring seamless guest experiences and a culture of excellence. You will drive performance by coaching the team, coordinating front and back of house, and delivering memorable moments for guests. The role focuses on people development, training, and empowering staff to consistently exceed expectations in a busy hospitality environment. #J-18808-Ljbffr

Lounge Team Leader- Level 4 Location: Birmingham Airport Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality? If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you. We are Aspire Lounges. With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day. We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’. We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally. Job Summary: As a Team Leader you will report to the Assistant Manager and be the senior leader of the team ensuring each member of the team is exceeding the expectations of our guests, so they leave our lounges feeling Welcome, Relaxed & Energised. Key responsibilities: Leadership: • Provide professional day to day leadership to your team, ensuring the highest standards of health and safety, quality, customer service and security are met and maintained., • Coach and mentor staff in order to maintain professional standards., • To actively manage your team members ensuring that every member receives timely, appropriate feedback, to improve day to day performance and behaviour., • To act as a role model to staff, by tackling poor performance and misconduct whenever it occurs., • To take a pro-active approach to support the operation to best effect in all cases including being the champion for service, dietary and allergen information., • To take personal responsibility to ensure that the team delivers the appropriate service to the same high standards on every occasion, in order to reduce health and safety incidents and always provide a consistent service to customers., • Communicate and collaborate to engage others. Essential Skills: • Can communicate clearly with your people to help them understand the company’s strategy and goals., • Be able to build positive and trusting relationships, • Embrace an ideas culture to enable teams to create an agile edge., • Promote flexibility, adaptability and agility to enable contingency time., • Provide feedback to the team on operational results to ensure service standards are always upheld., • Personal and professional integrity of the highest order., • Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment, • Adhoc reasonable requests by local leadership team. KPI’s • Health and Safety., • Customer feedback / satisfaction via NPS., • Efficiency of staffing on a shift-by-shift basis., • Cost of sale controls., • Employee Satisfaction. Qualifications and Competences: • Background in hospitality or customer services in a supervisory position with high levels of customer interaction., • Coaching and mentoring skills preferable but not essential., • Excellent communication skills, written and verbal., • Good numerical skills with a keen eye for attention to detail., • Computer literate, including using payment machines and Microsoft office., • Ability to work as part of a team or be self-motivated to complete tasks., • Ability to follow processes and procedures and to apply flexibility when required., • Additional languages desirable., • Flexible to work shifts covering 0330 – 2100, 7 days a week The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements. Benefits: • Free parking whilst at work., • Industry recognised food safety training and qualifications to FSA L3., • Industry recognised CPD opportunities with the Aspire Hospitality Academy., • Comprehensive Employee Recognition scheme., • Supervisory Training, • Free meals and soft drinks during shifts., • Uniform provided., • Swissport pension scheme with ability to self-contribute., • 24-hour employee assistance programme, • Discounted retail – Varies by Airport Outlet., • Discounted access to Aspire lounge network for family and friends., • Potential for placements to other Lounges within the network. #J-18808-Ljbffr

2 days ago Be among the first 25 applicants LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. In November 2021, Goldman Sachs Asset Management acquired the LRQA business from Lloyd’s Register Group, of which it had previously been a part. Becoming an independent business accelerates our ambition to realise this vision. We will now be able to: • Invest in customer excellence., • Build on strong foundations to lead the digital transformation of assurance., • Invest to enhance our products and services., • Accelerate the growth of the business and deliver on our sustainability strategy. With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter. The Nuclear Quality Officer role has been created to provide support for the Technical & Quality Governance team at LRQA, reporting to the Technical & Quality Governance manager for Inspection. The role supports Technical & Quality activities on the nuclear new build projects, and involves a combination of activities and training to encompass technical administrative functions, auditing, project work and support for inspection activities. The role requires attendance at LRQA’s Birmingham Office with some opportunity to work from home and travel to customers and other LRQA offices. The Nuclear Quality Office is responsible for : • Support the Technical & Quality Governance team involved with Nuclear projects, • Support Export Control Activities within LRQA, including information gathering for reports, supporting local offices for applying for new licences and maintaining records of existing licences., • Contribute to the project to update the Quality Management System, • Receive training and to participate in internal and external audits, • To pursue Continuing Professional Development and maintain a high degree of technical knowledge and awareness., • Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate corrective and preventive action as necessary and suggesting and implementing improvement activities., • Continually seek opportunities to increase customer satisfaction and deepen client relationships. If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment. If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations. We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of recruitment. To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure. Your application of this role will constitute your consent on this paragraph. We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ). #J-18808-Ljbffr

Business Booker ExecutiveApply: Leonardo Royal Hotel Birmingham: Full time: Posted 22 Days Ago: JR105264Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Business Booker Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you everyday. Take a deep breath because you’ll be stepping into a busy role! Working as part of a supportive team, you’ll help drive Business Booker sales by promoting the platform, generating new opportunities, and delivering an outstanding customer experience while supporting the Business Booker Sales Supervisor.If you’re our ideal Business Booker Sales Executive, you will: Be yourself! Proactively encourage customers to use the Business Booker platform to make reservations Build and maintain strong relationships with new and existing clients. Identify sales opportunities and help convert enquiries into bookings. Negotiate contracts and close agreements within agreed guidelines. Support specific hotel business needs as required. Produce accurate and timely reports Have a genuine passion for hospitality and delivering first-class customer service.Some of the perks our Business Booker Executive could enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops Talent referral scheme Thank You Week: from ice cream trucks to yoga classes and lots in between! Wellbeing Calendar Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Business Booker Executive?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! #J-18808-Ljbffr

A national construction consultancy is seeking an ambitious Senior Quantity Surveyor to join their Birmingham office. The Senior Quantity Surveyor's role The successful Senior Quantity Surveyor will work a variety of projects in sectors such as education, residential, hospitality and industrial with the value of these projects ranging from £1m to £50m. The Senior Quantity Surveyor will help lead projects from inception to completion, whilst helping to mentor more junior members of the QS team. The Senior Quantity Surveyor Preferably MRICS Quantity Surveying degree or RICS accredited Happy working in a client facing role Pre and post contract experience PQS / Consultancy background Car and driver's license In Return? £55,000 - £65,000 Strong pipeline of work Clear career progression Flexible working Clear route to Associate and Director Training and support Social events 25 days annual leave + bank holidays Private healthcare If you are a Quantity Surveyor considering your career opportunities, please contact Oliver Roberts at Foster & May. Ref: #1046 Senior Quantity Surveyor / Senior Cost Manager / Quantity Surveyor / Senior Cost Consultant / Quantity Surveying / QS / Construction TPBN1_UKTJ

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms., • Assist with travel bookings, changes, cancellations, and special requests., • Provide accurate information about destinations, travel documents, and agency policies., • Follow up with clients to confirm trip details and satisfaction., • Handle concerns or complaints with empathy and problem-solving skills., • Excellent verbal and written communication skills., • Strong customer service experience (preferably in travel or hospitality)., • Organized, dependable, and proactive with a high attention to detail., • Comfortable with technology and quick to learn booking platforms and systems., • Passion for travel and helping others plan unforgettable experiences., • 100% remote work with flexible scheduling., • Opportunities for growth within the agency., • Travel perks and exclusive industry discounts., • Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Kopp Travels USA! #J-18808-Ljbffr

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. The Operations Manager supports, develops and executes the Company’s strategies related to property management operations by directing their team members on the assigned portfolio of properties, and by implementing and continually improving the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance and people objectives. • Develops, establishes and executes the Company’s strategies and practices related to multi-family property management operations providing the platform to enable assets to meet and exceed budgeted financial goals and achieve operational performance and people objectives., • Develops and monitors budgeting and reforecasting processes for the property, and oversees attainment of budgeted goals by analysing and evaluating financial statements and working with others to address and resolve gaps in the financial performance of the property., • Develops strong relationships with key internal and external stakeholders and teams to foster efficient and productive cross-functional collaboration to achieve agreed project deliverables., • Ensures that the property meets the established operational, financial, and business performance goals by inspecting the property, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results., • Reviews, analyses, and interprets competitor data that may impact the performance of the property, and works with central teams to develop and implement sales and marketing plans that drive occupancy and revenue., • Defines and establishes procurement requirements and relationships for operating supplies, equipment and essential services., • Provides supportive and inspiring leadership by interviewing, hiring, and training team members, and by managing performance in accordance with Company policies, values, and business practices., • Creates positive memorable experiences by exceeding customer expectations. Proactive in striving for continuous improvement through feedback., • Ensures that the appearance and physical aspects of the property meets the Company’s established standards through routine quality and safety inspections, and communicates concerns and requests for capital as needed to maintain the asset performance., • Graduate or equivalent experience., • Strong proficiency in the use of Microsoft office packages including Word, Excel and Outlook., • Strong proficiency in using business systems software, preferably in the property or accommodation sector. Training will however, be provided., • Ideally a practical understanding of UK legislation relating to tenanted property and buildings management or relevant qualification., • Senior level experience in the leadership and management of multi-site operations ideally in a related industry sector, e.g. leisure, retail, hospitality or the property sector where service through teams, revenue and occupancy will all be key profit drivers., • Experience of bringing a new asset, product or service to operational performance., • Experience of working in multi-disciplinary team environment., • Strong commercial awareness and high level of capability and competence with financials., • Displays resilience when responding to changing schedules, last minute and urgent requests., • Excellent communication skills and the ability to work with impact and influence., • A dynamic and confident leader with a customer service ethos., • A knowledge and understanding of change management with the ability to effectively and implement it when required., • Experience working in an environment with an international dimension., • Additional language fluency. Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to . #J-18808-Ljbffr

Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise. Focused on ‘doing the right thing’ for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage. Act as the first point of contact for Business Systems support across Group venues, providing confident day‑to‑day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy • Serve as first‑line support for system queries; triage, resolve, or elevate issues promptly while maintaining clear communications with stakeholders., • Provide user guidance on system use; contribute to how to notes and quick guides., • Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs., • Produce regular management information to aid and improve operational activity., • Handle sensitive personal data in secure environments in accordance with company policies and procedures., • Complete refunds and reporting across payment systems; keep accurate records., • Provide stocktake process and administrative support to operational teams., • Manage day‑to‑day administrative requirements and support delivery of departmental standards and deadlines., • High level of computer literacy with Microsoft Office and business systems., • Strong organisation and time management; proactive, flexible, and able to self‑manage., • Excellent customer care and teamwork; confident written and verbal communicator with discretion., • Applies knowledge to a variety of standard day‑to‑day activities, knowing when to refer to others; accountable for individual results and impact on the work group., • Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area. There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings • Computer literate to high level with Microsoft Office & other systems, • Experience of maintaining and configuring systems, • There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings, • Excellent attention to detail whilst working at pace, • Experience of producing high quality management information, • Good time management and organisational skills, with a proactive and flexible approach., • Able to self-manage, • Demonstrates excellent customer care and team working skills, • Good communicator, both written and verbal to all levels – with ability to exercise discretion when required., • Experience of delivery day‑to‑day systems training, • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0409/43350001/52811189/R/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team. In this role, you will be the first point of contact for customers, providing friendly assistance and effectively diagnosing IT issues. The ideal candidate will possess a strong background in IT support, be comfortable with network and database structures, and ideally have experience in the hospitality or retail industries. This position offers a blend of training opportunities and work-life balance benefits. #J-18808-Ljbffr

Chef de Partie – Conference & Events Venue - £28000 – £29000 per annum Location: Birmingham Contract: Permanent, 40 hours per week Work hours: 5 days out of 7, with varied shifts between 6:00am and 9:30pm We are recruiting a driven and passionate Chef de Partie for a busy conference and events venue. The kitchen serves approximately 300 customers daily, delivering breakfast, lunch and dinner alongside private dining, BBQs, VIP hospitality and large buffet events. This varied position offers an excellent opportunity to develop your skills across different menus, cooking styles and service formats. Working alongside an experienced and supportive kitchen team, you will prepare fresh, vibrant buffet-style food and take ownership of your section during service. You will also receive ongoing training and opportunities to learn from senior and visiting chefs. Key responsibilities Prepare and cook fresh, high-quality food. Take ownership of your section during service. Support breakfast, lunch, dinner and hospitality events. Produce creative, vibrant buffet-style dishes. Follow kitchen SOPs and maintain consistent standards. Comply with food safety, HACCP, COSHH and health and safety procedures. Maintain excellent hygiene, cleanliness and allergen controls. Support stock rotation and minimise food waste. Work collaboratively with the wider kitchen team. You will be an experienced Chef de Partie or a strong Commis Chef ready to progress. Good knife skills, sound culinary knowledge and a passion for fresh food are essential. You should be positive, dependable and able to perform well in a fast-paced kitchen. TPBN1_UKTJ

Financial Controller - Edgbaston Hotel, Birmingham | Full-Time / Permanent Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Role purpose... To provide financial leadership, commercial insight and robust financial governance for the Radisson RED Hotel Edgbaston. Working closely with the General Manager, Hotel, EEL Sub-Committee and wider Edgbaston stakeholders, the Financial Controller will support profitable growth, challenge business performance, and ensure the delivery of accurate financial reporting and effective financial controls. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Financial Controller - The Role Financial Leadership & Governance Lead the financial management and control framework for the hotel, ensuring compliance with company policies, accounting standards and brand requirements. Ensure the integrity, accuracy and timely delivery of financial information. Develop and maintain robust financial controls and accounting procedures, identifying opportunities for continuous improvement. Support internal and external audit requirements and promote best practice financial governance. Work collaboratively with the Profit Protection Team and wider stakeholders to minimise financial risk and protect business assets. Financial Planning, Reporting & Analysis Lead the budgeting, forecasting and financial planning processes for the hotel. Produce insightful management reporting that supports informed decision-making and drives business performance. Analyse financial results, key performance indicators and operational trends, providing clear recommendations to management. Challenge assumptions, forecasts and business plans to ensure financial accuracy and commercial robustness. Identify emerging risks, opportunities and performance trends through effective financial analysis. Commercial Business Partnering Act as a trusted finance partner to the General Manager and hotel leadership team. Provide commercial insight and challenge to improve profitability, operational performance and return on investment. Support the evaluation of capital expenditure, investment opportunities and new revenue streams. Work with operational leaders to understand cost drivers, identify efficiencies and improve financial performance. Support the development of business plans and strategic initiatives that contribute to long-term growth. Stakeholder Management & Collaboration Build effective working relationships across EEL,TVC, WCCC, Levy, Radisson, Keith Prowse and the wider Edgbaston team. Present financial performance and key business insights to senior stakeholders and governance groups. Collaborate with central finance functions, including credit control, to support cash flow and working capital management. Ensure financial information is communicated clearly and effectively to both finance and non-finance audiences. Support a culture of accountability and commercially informed decision-making across the hotel operation. Continuous Improvement & Business Performance Drive improvements in financial processes, reporting and forecasting methodologies. Support the development of management information that enables faster and more effective decision-making. Use data and performance analysis to identify opportunities for efficiency, profitability and operational improvement. Encourage innovation and best practice across financial and commercial activities. Ensure reporting and performance measures remain aligned with strategic and operational objectives. What we're looking for Essential ACA, ACCA, CIMA qualified or equivalent Significant post-qualification finance experience. Experience of budgeting, forecasting and management reporting. Strong commercial and financial analysis skills. Experience influencing senior stakeholders and non-finance managers. Advanced Excel and Microsoft Office skills. Desirable Experience within hospitality, hotels, leisure, venue or service-led environments. Experience working within a matrix or multi-stakeholder organisation. Experience supporting capital investment appraisal and business cases. What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0809/45039001/52831715/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

We are CH&CO a collection ofspecialist businessesandmarket leading brands. We want our people to love what they do and have fun. We celebrate diversity, and our inclusive culture encourages everyone to bring their whole self to work every day. Working at CH&CO gives our teams the opportunity to work across all of our brands, experiencing the variety of our business and the services we deliver. We are currently recruiting for a Brand Technology Manager , This is a Hybrid role, working with Compass Group brands and CH&CO stakeholders. Salary: £40,000 - £50,000 per annum Working Pattern: 40 hours per week - Monday - Friday Location: Hybrid role, Regular travel to sites and brand locations may be required. (Company Car) About This Role: Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps, kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Key Responsibilities: Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business challenges and identify technology opportunities. Act as the primary technology advisor for assigned brands. Ensure front-of-house technologies deliver a seamless customer experience. Support client meetings, reviews and presentations. Work closely with the retention team to ensure Compass remains competitive and delivers market-leading technology solutions. Market Leadership Monitor market trends and emerging hospitality technologies. Evaluate and recommend technology partners and suppliers. Maintain awareness of developments across EPOS, mobile ordering, kiosks, loyalty, digital signage, AI solutions and customer engagement technologies. Support bids, tenders and growth opportunities through technology consultation and presentations. Champion data-driven technology decisions aligned to business objectives. Preferred Employer Act as a positive ambassador for the D&T function and Compass Group. Support knowledge sharing and collaboration across teams. Work closely with operational teams to increase technology awareness and adoption. Foster a culture of innovation and continuous improvement. Operational Excellence Lead technology projects and deployments across assigned brands. Support transformation programmes and operational change initiatives. Work with Security, PCI, Infrastructure, Networking and Deployment teams to ensure standards are maintained. Ensure technologies integrate effectively with client or Compass-managed networks. Support rollout and optimisation of EPOS, Apps, Kiosks and digital customer journeys. Utilise data and reporting to drive continuous business improvement. Support vendors and suppliers through governance and performance management processes. Use project and task management tools, including Monday.com, to manage initiatives and priorities. Health & Safety Comply with Compass Group Health & Safety policies and procedures at all times. • Ensure safe working practices during site visits and deployments. Report hazards, incidents and risks promptly. Support colleagues and suppliers in maintaining safe working environments. Follow all client site safety requirements during installations and project activities. Our Ideal Candidate: Experience Proven experience in hospitality, retail or food service technology. Strong understanding of EPOS platforms and payment technologies. Experience of mobile applications, customer ordering platforms and loyalty solutions. Experience delivering kiosk and self-service solutions. Experience working with client-managed and self-deployed network environments. Experience managing technology projects and deployments. Experience engaging with operational stakeholders at all levels. Experience presenting technology solutions to internal and external clients. Knowledge Understanding of front-of-house technology ecosystems. Knowledge of network fundamentals and connectivity requirements. Understanding of data security and PCI compliance principles. Strong appreciation of customer experience and operational workflows. Skills Excellent communication and presentation skills. Strong stakeholder management skills. Commercial awareness. Problem-solving and analytical thinking. Ability to manage multiple priorities and projects. Strong influencing and relationship-building skills. What's in it for you? Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKTJ

Overview: Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe. At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. With a focus on data and insights, we initiate and deliver change through our design and build teams, whilst providing additional commercial benefits through other channel brands, such as Lyvera, Keith Prowse. KERB, Peppermint and Levy Merchandise. Focused on 'doing the right thing' for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage. ROLE PURPOSE: Act as the first point of contact for Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve as first-line support for system queries; triage, resolve, or escalate issues promptly while maintaining clear communications with stakeholders. Provide user guidance on system use; contribute to how to notes and quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. Operational Support Complete refunds and reporting across payment systems; keep accurate records. Provide stocktake process and administrative support to operational teams. Administration & Delivery Manage day-to-day administrative requirements and support delivery of departmental standards and deadlines. SKILLS AND EXPERIENCE • High level of computer literacy with Microsoft Office and business systems. • Strong organisation and time management; proactive, flexible, and able to self-manage. • Excellent customer care and teamwork; confident written and verbal communicator with discretion. • Applies knowledge to a variety of standard day-to-day activities, knowing when to refer to others; accountable for individual results and impact on the work group. • Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area. There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings PERSON SPECFICATION: Computer literate to high level with Microsoft Office & other systems Experience of maintaining and configuring systems There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings Excellent attention to detail whilst working at pace • Experience of producing high quality management information • Good time management and organisational skills, with a proactive and flexible approach. Able to self-manage Demonstrates excellent customer care and team working skills • Good communicator, both written and verbal to all levels - with ability to exercise discretion when required. • Experience of delivery day-to-day systems training What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0409/43350001/52811189/R/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Graduates are welcome to apply to this self- employed brand awareness fee ( where applicable) plus incentives direct marketing and sales role and applicants with experience in sales, customer service, retail, marketing, catering and hospitality, training, field sales, marketing representative, wait

We are CH&CO a collection ofspecialist businessesandmarket leading brands. We want our people to love what they do and have fun. We celebrate diversity, and our inclusive culture encourages everyone to bring their whole self to work every day. Working at CH&CO gives our teams the opportunity to work across all of our brands, experiencing the variety of our business and the services we deliver. We are currently recruiting for a Digital Transformation Manager (PCI) | 6-Month Fixed-Term Contrac t.This is a Hybrid role, working with Compass Group brands and CH&CO stakeholders. Salary: £65,000 - £75,000 DOE + company benefits. Location: Hybrid role with regular travel to CH&CO sites and client locations across the UK. Working pattern: Hybrid working. Weekend and out-of-hours working may occasionally be required to support technology cutovers, site deployments and POS replacement activities. About This Role: The Digital Transformation Manager will lead the replacement and transformation of life-expired POS and payment technologies across CH&CO. The role will manage end-to-end deployments from discovery and stakeholder engagement through to installation, decommissioning and operational handover, ensuring sites are migrated successfully with minimal disruption. Key Responsibilities: Customer and Client Satisfaction Build strong relationships with Operations Directors, Regional Managers, Site Teams and Client Stakeholders. Act as the primary technology contact for POS replacement programmes. Support business teams in understanding technology options available to them. Liaise directly with client IT teams regarding network, infrastructure and security requirements. Ensure smooth transition with minimal operational disruption. Market Leadership Drive technology modernisation initiatives across hospitality operations. Identify opportunities to improve customer experience through updated POS and payment technology. Ensure technology solutions remain aligned to industry standards and best practice. Champion innovation whilst balancing commercial and operational practicality. Preferred Employer Provide clear communication and support throughout transformation projects. Collaborate effectively across operational, commercial and technology teams. Promote a culture of ownership and accountability. Support colleagues throughout change programmes. Operational Excellence Lead end-to-end POS and payment terminal replacement projects. Conduct site discovery and requirements gathering activities. Understand and document operational requirements using WITY principles. Ensure compliance with PCI DSS requirements and company standards. Manage suppliers, third-party installers and internal deployment teams. Oversee decommissioning and disposal of legacy equipment. Coordinate installation schedules and deployment plans. Ensure network connectivity, payment processing and POS functionality are validated before handover. Manage project plans, risks, issues and reporting using Monday.com. Maintain detailed records throughout deployment lifecycle. Health & Safety Follow Compass Group Health & Safety policies and procedures. Ensure all site activities are planned and conducted safely. Complete site risk assessments where required. Ensure all third-party contractors work in accordance with site safety requirements. Report hazards, incidents and near misses in line with company procedures Our Ideal Candidate: Experience Proven experience delivering large-scale POS replacement or technology transformation programmes. Strong hospitality, retail or food service technology experience. Experience managing multiple concurrent projects. Experience engaging with senior stakeholders and presenting to leadership teams. Experience working with third-party suppliers and installation partners. Experience managing equipment deployment and decommissioning activities. Knowledge Strong understanding of hospitality POS environments. Good understanding of payment processing ecosystems and payment supply chains. Knowledge of PCI DSS requirements. Understanding of network infrastructure requirements for POS and payment devices. Knowledge of change management and business engagement practices. Skills Excellent stakeholder management skills. Strong communication and presentation skills. Ability to engage confidently with senior leaders and clients. Strong organisational and planning capability. Self-motivated and able to manage own workload. Excellent problem-solving ability. Proficient in Microsoft Office Suite. Proficient in Monday.com project management platform. Personal Attributes Customer-focused approach. Commercial awareness. Highly organised and detail-oriented. Adaptable and resilient. Able to work independently and remotely. Willingness to travel nationally. What's in it for you? Working with CH&CO has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKTJ

As a data analyst you will play an essential role within the commercial team reporting into the head of resort revenue, you will provide strategic analytical support and business intelligence across the Resort, enabling data-driven decision-making and commercial success. The role is responsible for designing, maintaining and continuously improving the Resort's reporting infrastructure, data architecture and analytics capability. Working with data from multiple operational systems, the Data Analyst will consolidate, validate and transform information into meaningful insights that support revenue growth, operational efficiency and business performance. The role will lead the development of automated reporting solutions, dashboards and commercial analysis, while collaborating with stakeholders across all departments to identify opportunities, improve processes and drive strategic objectives. You will also be responsible for: • Consolidate, transform and validate data from multiple systems and departmental sources., • Develop, automate and maintain reports, dashboards and business intelligence tools., • Produce weekly, monthly and ad hoc analysis to support commercial and operational decision-making., • Monitor key business performance indicators, identifying trends, risks and opportunities., • Deliver forecasting, pace and performance analysis across key revenue streams., • Maintain data quality, reporting standards and supporting documentation., • Identify and implement opportunities for automation and process improvement., • Collaborate with departments across the Resort to develop reporting solutions and provide actionable insights., • Support system implementations, upgrades and data migration projects., • Deliver training and guidance to support the adoption of reporting and analytical tools., • Advanced Excel skills, including PivotTables, Power Query, complex formula development and dashboard design., • Strong experience using R and RStudio for data transformation, automation and reporting., • Experience developing automated reporting solutions, dashboards and data visualisation tools., • Strong analytical and problem-solving skills with exceptional attention to detail., • Experience working with multiple data sources and integrating information from different business systems., • Ability to communicate complex analysis clearly to stakeholders at all organisational levels., • Excellent organisational skills with the ability to manage multiple priorities and deadlines., • Strong commercial awareness and ability to translate data into business recommendations., • Highly collaborative with the ability to build relationships across departments., • Experience with hospitality, leisure, spa, golf or resort operations., • Experience using Daylight PMS, Delphi, Azure Cloud Storage, Premier, Concept, Xplor (Resamania), IDeaS, Lighthouse, Mitel, Sage, Sona, Symphony and ResDiary., • Experience with Power Automate or other automation platforms., • Knowledge of SQL and database structures., • Experience with forecasting models and revenue management analytics., • Experience supporting large-scale data migration and system implementation projects., • Experience delivering training in tools such as RStudio and Excel. The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer's Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026 The base annual rate for this role is 33,000.00 per annum, plus service charge., We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential. • Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support., • Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle. We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided. Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship. Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together. #J-18808-Ljbffr

Hotel Jobs UK 2026 – explore an exciting Hotel Manager opportunity with £25,420–£42,000 salary, UK visa sponsorship and on-site work. Join a WhatsApp channel that posts ONLY UK visa sponsorship jobs: WhatsApp Channel We are looking for a passionate and professional Hotel Manager to manage our own independent hotel. The ideal applicant will have a minimum of five years supervisory experience in the hotel business with a proven record in leadership, guest service quality and operational knowledge. This position is a great opportunity to take control of a lively resort, offering outstanding guest experiences and the seamless running of day to day operations and offers visa sponsorship if necessary. As Hotel Manager, you will take the lead in establishing a welcoming environment, delivering professional service to guests and maintaining high standards throughout all departments. • Manage the daily operations of the hotel to ensure smooth service and visitor satisfaction, • Develop and implement strategies to improve visitor experiences including service standards and amenities, • Supervise human resources functions such as recruitment, training, performance assessments and staff development, • Liaise with cleaning, food & beverage, front desk and maintenance teams to ensure coherent functioning, • Monitor financial performance, manage budget and maximise income prospects, • Respond quickly and properly to guest issues to protect the hotel’s reputation for great service, • Supervisory experience in the hotel/hospitality industry for a minimum of 5 years, • Proven leadership qualities, ability to inspire people, create pleasant work atmosphere, • PMS and Little Hotelior previous experience, • Good knowledge of hotel management, guest services and hospitality standards, • Excellent communication skills; multi-lingual or multi-lingual skills are a big plus, • Human resource management experience in a hospitality setting, • Proven ability to handle visitor relations professionally and tactfully, • Previous experience managing workers in a multi department environment preferred Come and create memorable encounters and develop your career in a dynamic hospitality industry. We are looking for dynamic executives who are enthusiastic about service quality and eager to make a difference! • Complimentary parking If you have a skilled Worker Visa please specify below the current Job code that your CoS has been assigned under: If you are not a British Citizen, please tell us what Visa you have. Is it – Skilled Worker Visa (SW), Post Study Work Visa (PSW) or Student Visa? When was your visa issued? (please state the exact date of issue and expiry of your Visa) If you have Sharecode, please enter it here: Please list all the languages you speak: Birmingham Airport Hotels Ltd, Wednesbury WS10 174 High Street,North London, E6 2JA,United Kingdom #J-18808-Ljbffr

We want our people to love what they do and have fun. We celebrate diversity, and our inclusive culture encourages everyone to bring their whole self to work every day. Working at CH&CO gives our teams the opportunity to work across all of our brands, experiencing the variety of our business and the services we deliver. We are currently recruiting for a Brand Technology Manager, This is a Hybrid role, working with Compass Group brands and CH&CO stakeholders. Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps, kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business challenges and identify technology opportunities. Act as the primary technology advisor for assigned brands. Ensure front-of-house technologies deliver a seamless customer experience. Support client meetings, reviews and presentations. Work closely with the retention team to ensure Compass remains competitive and delivers market-leading technology solutions. Market Leadership Monitor market trends and emerging hospitality technologies. Evaluate and recommend technology partners and suppliers. Maintain awareness of developments across EPOS, mobile ordering, kiosks, loyalty, digital signage, AI solutions and customer engagement technologies. Support bids, tenders and growth opportunities through technology consultation and presentations. Champion data-driven technology decisions aligned to business objectives. Preferred Employer Act as a positive ambassador for the D&T function and Compass Group. Support knowledge sharing and collaboration across teams. Work closely with operational teams to increase technology awareness and adoption. Foster a culture of innovation and continuous improvement. Operational Excellence Lead technology projects and deployments across assigned brands. Support transformation programmes and operational change initiatives. Work with Security, PCI, Infrastructure, Networking and Deployment teams to ensure standards are maintained. Ensure technologies integrate effectively with client or Compass-managed networks. Support rollout and optimisation of EPOS, Apps, Kiosks and digital customer journeys. Utilise data and reporting to drive continuous business improvement. Support vendors and suppliers through governance and performance management processes. Use project and task management tools, including Monday.com, to manage initiatives and priorities. Health & Safety Comply with Compass Group Health & Safety policies and procedures at all times. Ensure safe working practices during site visits and deployments. Report hazards, incidents and risks promptly. Support colleagues and suppliers in maintaining safe working environments. Follow all client site safety requirements during installations and project activities. • Proven experience in hospitality, retail or food service technology., • Strong understanding of EPOS platforms and payment technologies., • Experience of mobile applications, customer ordering platforms and loyalty solutions., • Experience delivering kiosk and self-service solutions., • Experience working with client-managed and self-deployed network environments., • Experience managing technology projects and deployments., • Experience engaging with operational stakeholders at all levels., • Experience presenting technology solutions to internal and external clients., • Understanding of front-of-house technology ecosystems., • Knowledge of network fundamentals and connectivity requirements., • Understanding of data security and PCI compliance principles., • Strong appreciation of customer experience and operational workflows., • Excellent communication and presentation skills., • Strong stakeholder management skills., • Commercial awareness., • Problem-solving and analytical thinking., • Ability to manage multiple priorities and projects., • Strong influencing and relationship-building skills., • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers #J-18808-Ljbffr

A national construction consultancy is seeking a talented Senior Quantity Surveyor to join their Birmingham office. The successful Senior Quantity Surveyor will work a variety of projects in sectors such as education, residential, hospitality and industrial with the value of these projects ranging from £1m to £50m. The Senior Quantity Surveyor will help lead projects from inception to completion, whilst helping to mentor more junior members of the QS team. • Preferably MRICS, • Quantity Surveying degree or RICS accredited, • Happy working in a client facing role, • Pre and post contract experience, • PQS / Consultancy background, • Car and driver's license, • £60,000 - £70,000, • Strong pipeline of work, • Clear career progression, • Flexible working, • Clear route to Associate and Director, • Training and support, • Social events, • 25 days annual leave + bank holidays, • Private healthcare Ref: #991 Senior Quantity Surveyor / Senior Cost Manager / Quantity Surveyor / Senior Cost Consultant / Quantity Surveying / QS / Construction JBRP1_UKTJ #J-18808-Ljbffr

The Forest of Arden Hotel and Country Club is set in peaceful Warwickshire countryside and is well placed for access to Birmingham, Coventry, and other major centres. Birmingham Airport, the National Exhibition Centre and motorway links to the M6 and M42 are all within a few miles of the hotel. We are looking for a proactive, detail-orientated, and service-driven Conference and Banqueting Associate to support the successful delivery of high-quality events. In this role, you will be responsible for setting up event spaces, assisting with food and beverage service, and ensuring an exceptional guest experience during conferences, meetings, and banquets. What we offer • £12.71 per hour, • Various flexible hours available Benefits • Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F, • 28 days holiday, including bank holidays, increasing yearly to 33 days;, • Discounts across retail, restaurants, events and more through our benefits & rewards portal;, • Access to our Employee Assistance Line to support your Mental Health and Wellbeing;, • Use of Stream Financial Wellbeing platform, allowing instant access to your pay;, • Yearly complimentary Axiom Xcape stayover after one year of service;, • A growing team with great training, progression, and promotion opportunities;, • Rewards for referring a friend: referral bonus for recommending a new team member starts at £500 per successful hire;, • Free meals while on shift;, • Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Your role As a Conference and Banqueting Associate, you will play a vital role in ensuring event spaces are prepared to the highest standard, supporting food and beverage service, and assisting in all aspects of event service. Responsibilities will include but are not limited to: • Setting up and breaking down event spaces according to client needs and hotel standards., • Assisting with food and beverage service during conferences, banquets, and special events., • Ensuring tables, buffets, and service areas are well-presented and maintained throughout events., • Providing attentive and friendly service to guests, responding to their needs effeciently., • Coordinating with the kitchen and service teams to ensure smooth service., • Clearing tables and resetting spaces for upcoming functions., • Upholding health, safety, and hygiene regulations in all food and beverage handling., • Assisting with any additional event duties as required by the banqueting team. The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed: • Truly passionate about the Hospitality Industry, • Previous conference and banqueting experience in a busy environment is preferred but not essential;, • Excellent personal presentation;, • Good understanding of food hygiene and health & safety procedures;, • Ability to function independently with a minimum of supervision;, • Excellent communication skills, the ability to communicate verbally and in writing ;, • To be an enthusiastic team player with a flexible approach. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Forest of Arden Hotel & Country Club. Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. #J-18808-Ljbffr

Location: Birmingham Salary: Up to £45,000 + Excellent Benefits Due to continued growth, we are looking for an experienced Refrigeration Engineer with an installation bias to join our expanding team in Birmingham. This is an excellent opportunity for an engineer with a strong background in commercial refrigeration who is looking for a long-term role offering great earning potential, career development, and a supportive working environment. • Install, service, and maintain commercial refrigeration systems., • Carry out planned and reactive maintenance across retail and hospitality sites., • Diagnose and repair faults on display cabinets, cold rooms, and pack systems., • Ensure all work is completed in line with F-Gas regulations and health & safety standards., • Complete electronic job reports accurately., • Participate in the on-call rota (approximately 1 week in 6)., • NVQ Level 2 or 3 in Refrigeration & Air Conditioning (or equivalent)., • F-Gas Category 1 certification., • Experience working on commercial or supermarket refrigeration systems., • Good knowledge of remote packs and control systems such as Danfoss and Carel., • Full UK Driving Licence., • Able to work independently with a professional, customer-focused approach., • Salary up to £45,000, • Attendance bonus of up to £1,200 per year, • Annual performance bonus, • Door-to-door pay, • Enhanced overtime rates, • On-call allowance, • Company van, fuel card, tools, uniform and PDA, • 20 days holiday, increasing to 25 days, plus bank holidays and your birthday off, • Company pension, • Ongoing training and career development If you're an experienced Refrigeration Engineer looking for a secure role with excellent benefits and genuine career progression, we'd love to hear from you. #J-18808-Ljbffr

A popular hospitality company in the United Kingdom is looking for a Team Leader to ensure high customer service standards and support the team during shifts. Responsibilities include providing a memorable experience for customers, managing team coordination, and ensuring bar safety and cleanliness. The role offers numerous perks, including competitive salary, discounts, and training opportunities. Join us to help create a welcoming atmosphere for guests. #J-18808-Ljbffr

You should bring 1+ years of supervisory experience, a guest‑first attitude, and a collaborative approach to training and development.

• Salary for Advertising: Competitive Salary, • Dept. L4/House: Property Services - 99841 Property Project Manager This is a field based role covering from Midlands to Scotland. You will be required to spend 2-3 days in Scotland per week. Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. As a Project Manager within our Property team, you’ll play a vital role in delivering high-quality development and refurbishment projects across our pub estate. You’ll ensure projects are delivered on time, on budget and to the highest standards, helping us create outstanding customer experiences while maximising value for the business As a Project Manager, you will… • Deliver multiple property projects in line with agreed programmes, budgets and design briefs, • Collaborate with operations and senior stakeholders to ensure clear communication and successful project delivery, • Challenge design and construction costs to drive value and maximise financial returns, • Support value engineering activity to improve quality, efficiency and cost outcomes, • Champion brand design standards and ensure they are consistently applied and evolved, • Establish and promote best practice procedures across design, build and delivery processes, • Maintain awareness of industry trends, innovation and best practice within construction and development, • Ensure all projects comply with company policies and relevant statutory and regulatory requirements, • Contribute to achieving financial, customer and operational excellence objectives across the estate What you’ll bring… • Experience delivering multi-site projects within hospitality, leisure or property development environments, • Strong planning, organisation and project implementation skills, • Ability to analyse problems, make decisions and deliver results under pressure, • Experience influencing stakeholders and presenting clear, persuasive recommendations, • Knowledge of property, asset management and maintaining operational effectiveness, • Ideally hold a professional qualification (RICS, CIOB, Engineering or similar), • Strong interpersonal awareness, with the ability to collaborate across diverse teams, • A proactive, innovative mindset with a focus on continuous improvement and high standards We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: • The chance to further your career across our well-known brands– as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career., • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!, • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank., • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!, • Wagestream – access your wage before payday for when life happens., • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… #J-18808-Ljbffr

• Compensation: GBP 35,000 - GBP 36,000 - yearly Title: Relief Chef Manager Location: Midlands Area Salary: up to £36,000 • 28 Days holiday including bank holidays, • Plus your birthday off, • 24 week's enhanced maternity leave, • Secondary carerleave, • Wedding/commitment day leave, • Free meals on shift, • Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance, • Discounts available on our Perkbox app; high street shops, holidays & cinema, • Access to employee assistance programme, • Cycle to work scheme Are you a culinary connoisseur / gastronomic genius? Do you have an insatiable passion for the culinary arts and a burning desire to create masterful dishes that delight the senses? Yes? Then this is the role for you. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish and your talents shine. We wholeheartedly believe that the best food comes from nurturing talent and empowering our chefs to continuously evolve and refine their craft, that's why invest in you to develop your professional growth. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are an inspirational and enthusiastic Chef Manager keen to make a name for yourself within the food service industry, we would love to hear from you! • Menu Planning and Execution - create and plan menus in accordance with the style and customer preferences of the location. Oversee food preparation and presentation to ensure high-quality dishes, monitoring wastage and portion control, • Employee Management - recruit, train, and supervise all colleagues, including chefs, cooks and front of house. Provide continual guidance, coaching, and performance feedback to kitchen team., • Inventory and Cost Control - monitor and manage stock levels, sensible approach to ordering supplies, • Customer Relations - Interact with customers to understand their specific catering needs and preferences and maintain an open channel of communication to address any concerns or requirements. Consistently seeking feedback is key to success, • Health and Safety Compliance - support the head chef to ensure adherence to health and safety regulations and food safety protocols/policies. Create an environment that has safety embedded in the culture, • Budget and Financial Management - develop and manage kitchen budgets, report on financial performance and implement any cost savings required without impacting delivery of excellence, • Menu Development and Innovation - stay updated on culinary trends and incorporate new ideas into menus, • Compliance and Documentation - maintain accurate records of inventory, orders, and food preparation processes and ensure compliance with all regulatory requirements, • Proven experience commensurate with role., • Excellent creative culinary skills, • Leadership and team management abilities, • Excellent communication and interpersonal relations skills, • Proficiency in food cost management, • Knowledge of food safety and health and safety regulations, • Ability to adapt and work in a fast-paced environment, • Works according to the BaxterStorey core values, • Own car essential (mileage paid) For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team. #J-18808-Ljbffr

The Operations Manager supports, develops and executes the Company's strategies related to property management operations by directing their team members on the assigned portfolio of properties, and by implementing and continually improving the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance and people objectives. You will act as the primary operational point of accountability between site teams and Regional Operations Managers, working closely with Asset Management, Finance, HR, Marketing and central support functions. • Develops, establishes and executes the Company's strategies and practices related to multi-family property management operations providing the platform to enable assets to meet and exceed budgeted financial goals and achieve operational performance and people objectives., • Develops and monitors budgeting and reforecasting processes for the property, and oversees attainment of budgeted goals by analysing and evaluating financial statements and working with others to address and resolve gaps in the financial performance of the property., • Develops strong relationships with key internal and external stakeholders and teams to foster efficient and productive cross-functional collaboration to achieve agreed project deliverables., • Ensures that the property meets the established operational, financial, and business performance goals by inspecting the property, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results., • Reviews, analyses, and interprets competitor data that may impact the performance of the property, and works with central teams to develop and implement sales and marketing plans that drive occupancy and revenue., • Defines and establishes procurement requirements and relationships for operating supplies, equipment and essential services., • Provides supportive and inspiring leadership by interviewing, hiring, and training team members, and by managing performance in accordance with Company policies, values, and business practices., • Creates positive memorable experiences by exceeding customer expectations. Proactive in striving for continuous improvement through feedback., • Ensures that the appearance and physical aspects of the property meets the Company's established standards through routine quality and safety inspections, and communicates concerns and requests for capital as needed to maintain the asset performance., • Manages service charge expenditure and recoveries accurately, and reconciles monthly actuals against approved budget, reporting variances to the Regional Operations Manager., • Tracks lease-up pace and absorption against target, and monitors occupancy, notice pipeline, renewal rates and trade-out performance, taking timely corrective action where results fall short., • Reviews and acts on resident satisfaction data (e.g. NPS, Homeviews, Google Reviews) to identify systemic issues and drive continuous service improvement., • Ensures move-in, tenancy management and move-out processes are executed consistently and compliantly, delivering a positive resident experience from leasing through to end of tenancy., • Supports the Regional Operations Manager in day-to-day client contact, providing accurate, well-evidenced operational updates on the assigned property as required. We're looking for an experienced Operations Manager to lead multi-site operations, ideally within leisure, retail, hospitality or property, where service delivery, revenue and occupancy are key drivers of performance. You'll have a track record of bringing new assets, products or services to full operational performance, thriving in multi-disciplinary team environments with a solid grasp of commercial and financial fundamentals. A graduate background (or equivalent experience), strong IT proficiency, and ideally understanding of UK legislation relating to tenanted property are all valuable. You're a resilient, dynamic Operations Manager with excellent communication skills and a genuine customer service ethos, comfortable adapting to changing priorities. Experience in an international environment, change management know-how, or additional language fluency would all be an added bonus. We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar's pan - European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, Denmark, the Netherlands, Germany, Austria, and Spain. One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . #J-18808-Ljbffr

Job Description Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We’d love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Mallard in Tidbury Green, the newest pub to join the B&P family, opening its doors Autumn 2026. /n Right now, The Mallard is undergoing an extensive transformation, with a full refurbishment bringing new life to this beautiful pub. As we get ready to reopen this Autumn, this is your chance to come onboard from the very beginning and help shape something truly special. /n Your Bread and Butter /n /n - Basic up to £35,000 per year plus tronc (that’s your card tips that are paid into your bank) /n - Bonus up to £1,500 per year OTE /n - Paid overtime /n - Great cash tips /n /n The Extras /n /n - We know you work hard so we feed you well - free meals on shift, choose from the menu! /n - 30% discount for you, your friends and family across B&P and our group including Wagamama. /n - It’s never too early to start saving for the future with a NEST pension. /n - Protection for your family with life assurance. /n - Great discounts via Perks on Tap saving you money on everyday purchases and more. /n - Cycle to work scheme. /n - £1,000 referral bonus for introducing new Managers or Chefs to the company. /n - Stream - use flexible pay to choose when to get paid. /n /n Your Wellbeing – it’s important to us! /n /n - Free 24-hour confidential legal and information helpline for you and your family. /n - Bespoke wellbeing support offering free counselling for all crew. /n - Access to health checks and virtual GP appointments. /n - Discounted gym membership. /n - Plenty of social get togethers – it’s not all work and no play. /n - Recognition platform with regular thankyous. /n /n We want you to grow with us /n /n - Superb internal and external development programmes to support your progress /n - Earn while you learn - we partner with national training provider HIT to support our work-based level 3 and 4 apprentices. /n - Bite-sized courses focusing on self-awareness and leadership skills. /n - We encourage movement between our pubs so you can have a long-term career with B&P /n /n About you... /n As Deputy Manager you'll be working alongside the Pub Manager helping to lead the team and run our busy pub. You'll be managing busy services, planning and running special events, welcoming and looking after customers as well as helping to train and lead our lovely bar/waiting team. You'll be drawing on your knowledge and experience to decide what beers, gins and wines we offer and how our events should be run. This is a hands on role where you’ll be at the heart of everything going on ensuring that things run smoothly. /n We are immensely proud that many of our pub managers have been promoted from within. We want to carry on that success story, so you will be given plenty of training to develop your skills and progress your career. /n About Brunning and Price... /n /n - A family of 79 pubs and still growing! /n - A company with heart, where individuality, personality and diversity are encouraged /n - A company committed to reducing our carbon footprint, working sustainably and supporting our local communities. /n - @brunningandpricecareers #bandplife /n /n If you have experience as a deputy manager or restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunning and Price and apply now! /n

EPOS Project Manager 12-Month Contract | Leading UK Hospitality & Retail Group Location: London, Yorkshire or the Midlands Contract Duration: 12 months Working Arrangement: Office-based / Hybrid, with UK-wide travel as required Sector: Hospitality, Retail & Technology The Opportunity We are recruiting an experienced EPOS Project Manager to lead the delivery of a major EPOS implementation and rollout programme for a leading hospitality and retail group operating across the UK. This is a 12-month contract opportunity to manage the end-to-end delivery of EPOS projects across multiple sites, ensuring systems are implemented on time, within budget and to the required operational standards. Working closely with internal stakeholders, technology providers, EPOS vendors and site operations teams, you will oversee project planning, installation, configuration, testing, training and go-live activities across a diverse hospitality and retail estate. The successful candidate will have a strong background in EPOS or POS implementations, multi-site technology rollouts and stakeholder management within hospitality, retail or a similarly fast-paced, multi-location environment. Key Responsibilities • Lead the end-to-end delivery of EPOS implementation and rollout projects across multiple UK sites., • Develop and maintain project plans, milestones, budgets, resource schedules and delivery timelines., • Coordinate EPOS suppliers, hardware providers, software vendors, installation engineers and third-party contractors., • Manage site surveys, installation planning, system configuration, testing and deployment activities., • Oversee system integration with back-office platforms, payment solutions, stock management, finance and reporting systems., • Coordinate user acceptance testing (UAT), defect resolution and operational sign-off., • Manage pilot deployments and phased rollouts, ensuring lessons learned are incorporated into subsequent implementations., • Work closely with hospitality and retail operations teams to minimise disruption to trading., • Coordinate training, communications and change management to ensure successful adoption by site teams., • Identify project risks, issues and dependencies, implementing mitigation plans where necessary., • Provide regular project reporting, status updates and escalation of critical issues to senior stakeholders., • Manage budgets, supplier performance, project documentation and post-implementation reviews., • Ensure all deployments meet agreed technical, operational, security and quality standards. Essential Experience • Proven experience managing EPOS, POS or retail technology implementation projects., • Experience delivering multi-site technology rollouts across hospitality, retail, leisure or similar environments., • Strong project management skills, including planning, budgeting, risk management and stakeholder reporting., • Experience managing third-party suppliers, technology vendors and installation teams., • Understanding of EPOS hardware, software, payment terminals, peripherals and associated integrations., • Experience coordinating testing, deployment, training and go-live support., • Excellent communication, organisation and problem-solving skills., • Ability to manage competing priorities and deliver projects to tight deadlines., • Flexibility to travel to sites across the UK when required. Desirable Experience • Experience working with large hospitality groups, restaurant chains, pubs, hotels or multi-site retailers., • Knowledge of EPOS platforms such as Oracle MICROS, NCR Voyix, Toshiba, Zonal, EPoSnow, Lightspeed or ICRTouch., • Experience with payment service providers, loyalty systems, stock management and back-office integrations., • Experience managing simultaneous rollouts across geographically dispersed sites., • Relevant project management qualifications, such as PRINCE2, APM or PMP. Location & Working Arrangements The successful candidate can be based from an office in London, Yorkshire or the Midlands, with travel to operational sites across the UK as required. The role will involve close collaboration with central project teams, suppliers and site-based stakeholders. Some flexibility may be required to support out-of-hours installations, testing and go-live activities to minimise disruption to trading. Contract Details • Salary: £50k FTC, • Contract: 6 months +, • Location: London, Yorkshire or the Midlands Office Base, • Client: Leading UK hospitality and retail group, • Project: EPOS implementation and multi-site rollout, • Start Date: To be confirmed Please call Clare on 07799 886594 for ore details and please apply to this advert to prompt a callback JBRP1_UKTJ

Insights Manager - Jockey Club Experiences, London, Liverpool or Birmingham | Full-Time / Permanent Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses data, analytics, and deep insights to drive business strategy, innovation, and decision-making. Across Levy UK&I, E15 Insights creates value through elevating operational delivery, enhancing consumer experiences and optimizing innovation and new investment opportunities. Areas of impact will range across E15 Insights remit in sports stadia and facilities, arenas, theatres, and other venues. The role will be ultimately responsible for delivering the insights solutions and insights delivery as part of Jockey Club Experiences, covering catering, C&E, hospitality and premium sales. The successful candidate will be a key business partner to decision makers across Jockey Club Experiences, using the data tools that they build using our cutting-edge technologies. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Insights Manager - The Role • Deliver a holistic package of data and insights to decision makers at selected venues that covers strategic and tactical decisions around pricing, operations, commercials, sustainability, guest experience, and technology., • Develop action plans alongside operations to maximise revenue and margin, exploring the potential impact of changes, and informing ROI models to ensure the right decision is made. Support ongoing review of performance and deliver analytics that answer the 'so-what' question., • Provide insights and data tools to inform sustainable business practices, guiding decision-makers on the right sustainable options and what their impact might be., • Deliver data support around guest experience including ideal data collection methodologies before then using the data to inform decisions around changes to the venue to deliver a great service for our guests., • Work with the BUILT team to identify opportunities for technology and innovation to improve performance including solution ideation, implementation support and post-implementation monitoring., • Inform and deliver client reporting packs including financial performance, operational statistics, and value-add analytics to maximise the value delivered for our client partners. This would be in conjunction with operations, finance, HR, and any other relevant teams., • Design and develop the right data ingestion and data cleansing processes to inform and drive insights reporting tools for both external and internal users. Own the end-to-end process that generates automated reporting, scheduled reports and intra-company data transfers to enable reporting., • Inform and take part in internal client review meetings and processes, supporting the operations, finance and HR teams to deliver learnings and improvement. Use data and analytics to inform decision making around venue master plans and enhancements., • Demonstrate a growth mindset with a willingness to learn and take on new responsibilities within the team., • Take ownership of processes and demonstrate pride in solving problems independently. What we're looking for • Planned and methodical - displays the ability to be planned and methodical in their approach, with an objective and considered point of view., • Value focus - supports decision makers with strategic, financial and operational decisions with a strong commitment to deliver value to clients and colleagues., • Embraces change - is involved with and embraces the change discussion focussing on improvements with key stakeholders, before driving and supporting change at venues., • Analytical approach - data driven in their approach to establishing business solutions, understands and drives the use of data in informing strategic approach., • Knowledge hungry - strives to continually learn more, growing breadth and depth of knowledge to enhance personal development and deliver on business objectives., • Commercial focus- understands how operating models are built and what levers can be utilised to improve performance utilising a data driven approach., • Flexible and agile - balances structured approach, resilience, and problem-solving skills with ability to flex and adapt as required. Appreciates need for speed of action and reaction without diluting quality of results., • Self-starter - able to work independently and deliver to deadlines, taking the initiative to ensure the correct approach is taken., • Communicates effectively - delivers insights in the right communication style and medium to maximise the impact of analytics and data. Skills Specification • Advanced Microsoft Excel, • Excellent critical thinking and analytical skills, • A growth mindset, • Expertise in Microsoft Power BI or similar analytical tools desirable, • Financial training or exposure desirable What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0209/76624001/52830964/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

To provide exceptional customer service while resolving more complex customer needs/requests. Provision of customer service through various communication channels including chat, email and phone.Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.Collaboration with teams across the bank to align and integrate customer care processes.Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments.Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. To meet the needs of stakeholders/ customers through specialist advice and supportPerform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.Likely to have responsibility for specific processes within a teamThey may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.They supervise a team, allocate work requirements and coordinate team resources.If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.The four LEAD behavioursare:L - Listen and be authenticE - Energise and inspireA - Align across the enterpriseD - Develop othersOR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.Check work of colleagues within team to meet internal and stakeholder requirements.Provide specialist advice and support pertaining to own work area.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.Make judgements based on practise and previous experience.Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.Build relationships with stakeholders/ customers to identify and address their needs.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right.They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine.You'll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £27,700.On top of that, you'll enjoy our comprehensive core benefits package, which includespension planprivate medical insurancelife insuranceincome protectionWith full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us.At Barclays, we're not just offering you a role-we're offering you a career. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. #J-18808-Ljbffr #J-18808-Ljbffr

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s

Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us).Work within school catering undertaking food preparation, serving, clearing as directed by line manager in accordance with

This could be your first kitchen job or you may have worked in hospitality before. Training and support from day one.

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