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Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. Experience as a Housing Officer or sim

RESIDENT LIAISON OFFICER JOB DESCRIPTION Our business • Established in 1922 and incorporated in 1940, Chas Berger Limited is a Main Contractor providing a complete building service to companies and organisations throughout London and the South East of England, • From general building works for public and private clients, refurbishment and building contracts in excess of £1m through to multi million-pound framework agreements, Chas Berger Limited prides itself on its reputation for good quality service and excellent customer support Role overview • Working as part of a team on the company’s Planned Maintenance Social Housing and Refurbishment projects • Promote the company ethos of working in an open, honest and transparent manner at all times, • Responsible for ensuring that work is delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for Chas Berger and its clients, • To understand, implement and adhere to the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Working hours • 8am to 5pm, Monday to Friday, with one hour for lunch • 25 days’ annual leave excluding public holidays MAIN DUTIES SHEQ • Ensure that company SHEQ policy and strategy is followed by all and highlight any concerns immediately to the Site Manager, • Liaise with line management, the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented successfully, • Support, promote and develop an open, honest and transparent SHEQ culture at all levels, • Support and assist the Site Manager as required in compliance with SHEQ requirements, including but not limited to having a clear understanding of the Construction Phase Plan and engaging fully with all company SHEQ initiatives, • Assist the Site Manager with maintaining good order within site office and compound environment in accordance with both the company and legislative requirements, ensuring that all entering the office and compound do the same, • Assist the Site Manager with gathering any information required for handover packs and H&S Files, • Gather resident feedback as required during the course of the work Resident engagement, • Daily management of all resident engagement, liaison and communication on the project(s), • Leading on the development, review, updating and distribution of all resident communication documentation/material, ensuring high quality and compliance with client/project requirements, • Leadership on all resident issues, queries and/or complaints ensuring non-adversarial resolution is achieved, • Under the guidance of the Site Manager, provide a structured approach to resident liaison taking into full consideration health and safety, execution methods and quality, • Ensure that all systems in place to ensure works are completed in accordance with the company’s values and client’s requirements, reporting any exceptions to the Site Manager, • Develop effective working relationships with client representatives to reduce duplication and ensure consistency of information and approach keeping residents fully informed with regards to the programme, • Assessing where high risk/vulnerable/at risk residents are present and ensuring that the team tailors works according to the associated risk level, ensuring that any Safeguarding issues are reported to the Site Manager, • To report to the Site Manager as regards any events/issues, current or potential, which may affect our service, • Visit each resident prior to work commencing to introduce the company and communicate the scope of works, providing residents with contact numbers and a pack detailing the full RLO process, • Establish residents’ individual requirements by carrying out an initial resident profile, documenting any points discussed and tailoring individual communication plans accordingly, • Work with site staff to implement effective practices in terms of service delivery, communication and resident engagement, • Carry out a property condition survey and appliance survey with photographs where necessary with the resident before works start in the property, • Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues, • Manage complaints in line with our complaints procedure, • Attend community events as required, in or out of hours, including but not limited to presentations to resident groups, visits to schools etc, • Arrange satisfaction surveys for all residents, collating responses and work with project staff to use feedback to improve our service, • Recognise and encourage excellent performance amongst your colleagues and our supply chain, • Monitor and inspect works daily/continuously to ensure that service quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved, reporting any exceptions to the Site Manager Reporting • Report to the Site Manager, • Provide honest, open and transparent reporting to line management, the Management Team and Directors as requested, at all times and in a consistent manner/format, • Attendance, preparation and reporting as required for all meetings in relation to the project, • Ensure that the required level and quality of information flows in a timely manner to the management team and client team Planning & Programming • Be familiar with any project KPIs and ensure that daily site activities support and underpin strong KPI results, highlighting any exceptions or issues accordingly and immediately, • Liaise with our supply chain, Site Manager and residents to ensure that daily attendance schedules are clearly communicated between all parties, including any changes thereto, • Keep residents fully aware of any programme changes, • Assist as required with booking and arranging access to residents’ homes Client Liaison, • Liaison with the client and contract administrator on both a formal and informal basis, • Ensure high client satisfaction is being achieved and constantly look to improve our client relationship SKILLS & KNOWLEDGE • Excellent people skills • Confident oral and written communication skills • Communicate in a timely and effective manner with all those who have a stake in the work • Effectively manage time in order to meet deadlines • Previous experience within resident liaison • Must have planned maintenance experience within the social housing sector Place of Work Your designated location for administrative purposes is the Bishops Stortford office of Chas Berger,current address The Lodge, Thremhall Park, Start Hill, Bishops Stortford, Hertfordshire, CM22 7TD, but as you are a mobile worker you will have no regular place of work. Chas Berger reserves the right to change your designated location to any other location in the London or the Home Counties/London suburban areas as may reasonably be required. Chas Berger will take account of your personal circumstances and give you reasonable notice before changing your designated location

The successful candidate will manage housing inspections, ensuring compliance with housing legislation and effective service delivery. ESPO Trading Limited is looking for a Principal Environmental Health Officer to lead a team in Nottinghams Selective Licensing scheme, one of the largest in the coun

Essential Employment seeks a Welfare Rights Officer in Derby.

As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. We have a rare opportunity for an IT Security Officer to join us on a permanent basis.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.In 20

Veterinary Receptionist - Southampton.If you enjoy providing great service and working in a team, we have just the opportunity for you at our Southampton Practice.What your typical day will look like:.Your focus is to provide an exceptional service to our clients and the best care possible to their

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

What we're looking for: Strong relationship-building skills with experience in business development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs

Female Support Worker – Musbury - £13.Typical Shifts are: Monday - Sunday 08:00-20:30 and 20:30 - 08:00 Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional

Senior Support Worker – Denstone - £13.Driver Required due to location Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 7:30am-3:00pm and Late shifts: 2:30pm-10:00pm Join Voyage Care and Feel Valued, we reward your dedication wi

Job Description We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and co

A recruitment agency in the UK is seeking a Russian Speaking Welfare Officer in Stafford.

Invictus Education Trust is looking for a dedicated HR Support Officer to join our HR team in West Midlands.

Brook Street is seeking candidates for a Surge Support Role in Plymouth.This role involves managing operational workflows and ensuring tasks are completed efficiently within a collaborative team environment.Responsibilities include controlling application distributions, investigating issues, and mai

Job Description We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, eng

Job Description Creative Support is a busy and dynamic national charity with a track record in providing high-quality, person-centred support services in over 65 Local Authorities.We are seeking a motivated and engaging individual to join our Regional Development Team.This busy role will involve sha

Housing function, focused on driving up standards in private sector housing and improving living conditions for vulnerable residents. Interim Private Sector Housing Technical Manager / Head of Service–level professional. Private Sector Housing (PSH) service.

A prestigious housing developer with a strong reputation for delivering high-quality homes seeks an experienced Site Manager for a new build housing project in the West Midlands. Industry: Construction - New Build Housing. Support the delivery of new build housing projects from groundworks through t

A leading regional construction firm in Sandwell is seeking an experienced Site Manager to oversee the affordable housing new build project.

Non-profit Organizations, Housing and Community Development, and Housing Programs. Based in our Technology, Insight, and Change Directorate, you’ll be supporting colleagues right across Yorkshire Housing, all while keeping our Customer Obsessed values at heart of all you’ll do. You’ll be at th

The salary is £45,000 DOE plus housing.

We are a healthcare provider that specialises in personalised care for people with brain injuries.We are looking for someone new to join our.The ideal candidate must have previous experience of the care industry, preferably having worked in the past as a healthcare assistant or support worker, who m

Quality Officer - Compliance & Process Support (Quality Assurance). Inizio Engage has an exciting opportunity for a Quality Officer - Compliance & Process Support to join our Client's Quality Assurance team, supporting our Sterile Manufacturing facilities.

Skilled Careers is looking for a Site Manager in Swindon to manage a high-value internal refurbishment project in social housing.

TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Hathorne.

England to ensure the safety and protection of our customer's property, people, and assets.Responsibilities include compliance with legal regulations, completion of assigned tasks as per guidelines, and reporting any health and safety issues.Candidates must possess previous security experience and h

Job Title: Restaurant Receptionist.H&C Solutions are proudly recruiting for an exclusive neighbourhood restaurant and cocktail bar near to St Katherines Dock.The restaurant oozes style and elegance.Every fixture/furniture within the restaurant, bar and private dining room are hand-picked, creating a

Receptionist / Bartender (Crew Member) - MOXY Southampton.This position is based on a casual contract.Confident communicator comfortable in a fast-paced service focused role.Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.Helping gues

Housing Scheme Manager - Ellesmere Port - Temp. You’ll be joining a well-established housing provider committed to delivering safe, well-managed retirement and independent living services. The organisation supports older residents across schemes and surrounding bungalows, ensuring high-quality hou

One of my fantastic NHS clients in your area is on the lookout for an experienced Accuracy Checking Pharmacy Technician to join their hospital team ASAP.If you’re passionate about delivering safe, high-quality patient care and love the buzz of a hospital environment, this could be the perfect role

Salary: £45,000 - £60,000 + Package.A leading independent Pharmacy Group in the UK are looking for a qualified Pharmacist or a newly qualified to support with Pharmacy first and enhance service delivery to the local community.We are looking for a patient-oriented Pharmacist passionate about increa

Approval Bonus + 10% ongoing bonus once approved.Functional Assessor – PIP & WCA | Full-Time | Hybrid | Southampton.Are you a registered healthcare professional seeking a rewarding career change? Join our team in Southampton as a Functional Assessor, supporting both Personal Independence Payment (

Radiology Outpatient HCA - NHS Insourcing Opportunity.Are you an HCA, experienced in working within a radiology outpatient setting, looking for additional weekend work? Here at 18 Week Support, we have an amazing opportunity to work with a well-established NHS Trust in the East Sussex area.This is a

MPA have been appointed by leading Medical Practices to recruit for Family Physicians (GPs) to relocate to join their growing teams across Canada.As a Family Physician, you will deliver Primary Care Services in an outpatient clinic setting alongside patients of all ages and varying healthcare needs.

Contract: Permanent, (Part time considered).Competitive Salary | up to £65,000 (DOE) (FTE) up to 40 hours per week.We are seeking a Veterinary Surgeon.At CVS, we put our colleagues first, giving you the support you need to provide the best possible care.From clinical to non-clinical challenges, you

Area Director - West Yorkshire region covering Wakefield and Leeds.North Bay Group is committed to delivering exceptional, person-centred care across our portfolio of care homes.Guided by our values of Compassion, Respect, Transparency, and Enabling others, we are seeking an experienced and driven A

Remote - Final Medical Signatory.Blackfield Associates are delighted to be supporting a long standing client on the recruitment of a remote based final signatory opportunity.This opportunity will have an above country focus, thus will focus on both the ABPI and the EFPIA codes.This opportunity will

CLINICAL SPECIALIST – CARDIOLOGY DEVICES.Are you someone who enjoys educating medical teams and conducting training sessions?.Do you enjoy travelling and meeting different surgeons and hospital?.Our client provides cutting-edge medical devices, coupled with unparalleled support to healthcare profe

Remote with travel to client sites when needed.Vita Health Group (VHG) - part of wider Spire Healthcare Group - are looking for a clinically focused, confident and forward-thinking.This is an exciting opportunity for an experienced.You will lead the mental health teams, ensuring services are deliver

We are seeking a highly experienced and dedicated Operations Director to oversee and manage the operational performance, quality, and strategic growth of our care services.This critical leadership role requires a passionate individual with a proven track record in the care sector, strong business ac