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Role: IT Service Desk Support Lead – Regional. Network IT are supporting a growing organisation within the IT & Innovation directorate. This role blends hands-on technical troubleshooting with people leadership, ensuring colleagues across the region receive high-quality, customer-focused IT su

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. They're all about fostering a supportive environment, and they fully invest in your growth with

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

Are you an experienced IT professional looking for your next challenge We’re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. We’re all about fostering a supportive environment, and we fully invest in your growth with tailored t

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. Technical Support Team Leader - MSP, ITIL, Service Desk Management. You will also l

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.

A global energy and logistics company in London is seeking an IT Service Desk Analyst who is bilingual in French and English. Required qualifications include 4+ years of IT support experience and proficiency in essential tools like Windows and Office 365.

We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. Familiarity with vuln

Candidates will provide 1st and 2nd line technical support, manage tickets in an IT service management system, and troubleshoot various technical issues. A staffing agency is seeking an IT Support Officer for a role in South East London.

A prestigious international law firm in Central London is seeking a Technical Support Specialist to join its IT team. This role promises a dynamic work environment with opportunities for training and professional development. Ideal candidates will have strong knowledge of MS Office 365, proven Helpd

A leading public transport authority in the United Kingdom is seeking a Business Systems Support Assistant to provide first line technical support and assist various departments with a strong emphasis on delivering high-quality customer service. This position offers a permanent contract with a salar

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations. The ideal candidate is currently enrolled in university and has a genuine inte

A leading financial services and technology company is seeking a Service Desk Analyst to provide high quality 1st line technical support across various platforms. This position promises an engaging work culture with opportunities for professional growth. Experience with technologies such as Cisco, S

Helping staff with everyday IT issues (like login problems or broken kit). Build your confidence dealing with users IT issues. Learn how a service desk operates day‑to‑day.

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. You will deliver helpdesk support, a

A leading financial services provider is seeking a Senior IT Service Desk Engineer for their London office. The position offers a salary between £37,000 and £41,000 per annum with opportunities for professional growth and development in a modern team-focused environment. The ideal candidate will h

This role entails providing comprehensive IT support, managing incidents, and ensuring excellent service to users. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. A leading healthcare provider is looki

A leading educational institution in the UK is seeking an IT Service Manager to lead its Technology team based in Reading, with flexible working options. Join us to enhance the digital experience for our community while enjoying a supportive work environment with benefits including flexible working

A growing Managed Service Provider in Birmingham is looking for a Technical Support Team Leader to lead their Service Desk function. The package includes a salary of £40,000 - £50,000 along with healthcare, holiday entitlements, and other benefits. This hybrid role requires experience managing sup

A managed IT services company is looking for a 2nd Line IT Service Desk Engineer in Whiteley. This position is based on-site with opportunities for training and progression within the company. Candidates should have experience with Active Directory, Office 365, and ITIL service desk operations.

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A market-leading financial services company in the UK is seeking an IT Service Desk Analyst to provide 1st and 2nd line IT support. The ideal candidate will have strong customer service skills, experience with relevant IT tools, and an ITIL Foundation qualification. Join a supportive workplace that

Technical Support Engineer / Service Desk - (1st & 2nd Line) – SME IT Support Provider. The role is fully onsite in Southampton, five days a week, which suits someone who values learning alongside others and being part of a close‑knit technical team. Previous experience in an MSP or fast‑paced

A digital product company in Greater London is seeking an IT Support professional to enhance team productivity. This role fosters a collaborative workplace and offers numerous employee benefits, including unlimited leave and opportunities for personal development. You will provide first-line IT supp

Candidates should have proven experience in service-led environments, strong troubleshooting skills, and familiarity with ITSM systems. A leading football club in England is looking for a 2nd Line Service Desk Engineer to provide advanced technical support within their Technology Department. This po

A leading IT services provider in the UK is seeking a Security Cleared First Line Analyst to join their Service Desk Support team on-site in Derby. This is a great opportunity to grow within a dynamic IT environment. Candidates should have experience in First/Second Line Support, excellent troublesh

A global investment organisation seeks a Service Desk Analyst to provide first- and second-line support across multiple regions. This role involves handling technical issues, owning incidents from diagnosis to resolution, and contributing to project documentation and IT service improvements. Ideal c

The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. You will possess excellent st

You will be fully backed by the wider IT service desk and technology team. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow. Strong problem-solving skills with the ability to learn new technologies.

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A higher education institution in Greater London is looking for a Service Desk Analyst to provide high-quality IT support for students, staff, and visitors. The successful candidate will engage with both face-to-face and digital support channels, ensuring the effective resolution of IT incidents and

Benefits include extensive holiday, learning and development opportunities, and a supportive environment committed to personal growth. The role offers flexibility, with a hybrid working model. Ideal candidates will have experience in Service Desk solutions and excellent communication skills.

A leading IT services company in Greater London seeks a dynamic Technical Service Desk Manager to lead 1st‑3rd line support teams. You will oversee daily operations and ensure exceptional IT service delivery while driving ITIL best practices. This role offers a competitive salary and attractive be

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A leading utility company in the United Kingdom is looking for three Service Desk Analysts to provide seamless IT support. Candidates should have experience in a service desk environment, strong communication skills, and knowledge of Windows OS, Active Directory, and Office 365. A collaborative and

The ideal candidate is well organized and has a positive attitude, with a strong inclination towards customer service. In this hybrid role, you will respond to various client technical issues, manage user accounts within Office365 and Azure, and utilize service desk tools. A leading IT solutions pro

A leading IT services consultancy in Greater London is seeking a Service Desk Agent to provide first line support and manage incident responses effectively. The ideal candidate will possess strong ITIL knowledge, experience in Microsoft Azure, and have excellent communication skills.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery. A leading software company is looking for an experienced IT Engineer in the United Kingdom to provide prima

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support. The ideal candidate has over 4 years of IT support experience and a strong command of Windows and Mac systems. This is an opportunity to grow in a tech

An innovative technology firm in Greater London is seeking a Service Desk Analyst to provide vital technical support for various systems. Strong communication and customer service skills are essential. This role involves managing user accounts, diagnosing issues, and delivering excellent service in

Are you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support? At Air IT, we're not just excited about the future – we're shaping it with our incredible mission, vision, and strategy. As a 1st Line Service Desk Engineer, you'll be the first beacon of su