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Position: Sales Person Location: Hammersmith, London W6 0NB Hours: Full-Time Base Salary: £25,000 + Bonus - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a sales environment? If so, our client is eager to hear from you! This is a fantastic opportunity to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. To succeed in this role, you will bring your strong work ethic, positive attitude, and previous sales experience. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food Are you the right person for the job? - Experience in sales or a related field will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - Handling customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensuring that service excellence is provided at all times with positive outcomes - Answering and recording all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Are you passionate about sales and building new business relationships? Do you have an entrepreneurial spirit and enjoy a fast-paced environment? If so, this role is for you! Nurchr is partnering with a leading managed service and IT service provider to scale up their sales team and are looking for motivated BDA's/BDR's. You will play a vital role in driving sales for managed services and data centre solutions. You'll be responsible for identifying and qualifying new business opportunities through outbound calling, email outreach, and networking. Responsibilities: - Generate new sales leads through prospecting, cold calling, and email outreach - Qualify leads by understanding their specific needs and challenges related to managed services and data centres - Educate prospects on our solutions and how they can address their business objectives - Track and report on key performance indicators (KPIs) such as lead generation, qualification rates, and contribution to the sales pipeline Qualifications: - Minimum of 1-2 years' experience in BDR, sales development, or a similar role - Proven track record of exceeding sales quotas and achieving targets - Experience with outbound calling techniques - Strong understanding of the managed service provider (MSP) and data centre industries (a plus) - Excellent communication skills - Ability to build rapport and trust with potential clients - Experience working in a entrepreneurial environment - Highly motivated, self-directed, and results-oriented - Proficient in CRM software and sales tools Location: London, Dartford Salary: 35k + commission (OTE 60k+) Office based: 5 days a week
We are looking for a Sous Chef who is passionate about delivering exceptional service alongside our talented kitchen team, in a stunning location. We operate Wednesday to Sunday, with Monday and Tuesday off. Occasional evenings will be required when we host special dinners, and no split shifts. We strive to be kind to colleagues and visitors creating an efficient, flexible, and happy working environment, fostering individual commitment, enthusiasm, and confidence. Role profile: To provide support to the Head Chef and deliver exceptional quality products from the Waddesdon Kitchen; which includes Afternoon Teas, Picnics, Stables Café & Food 2 Go. You’ll be working alongside a team of chefs and volunteers to deliver our high standards throughout Catering. Under the direction of the Head Chef the Sous Chef should: • Know that all food served is of the highest possible standard. • In conjunction with the Head Chef, select, cost and price monthly seasonal menus, afternoon tea, picnics, food2go and menus for special events as directed. • Take full responsibility for the preparation and serving of these menus. This would involve concentrating on home production of foods, the control of portions and minimisation of waste, and achieving the gross profit percentage set by the Head Chef and Head of Food & Beverage • Purchase food and materials from approved suppliers ensuring their quality at all times. Ensuring correct levels of ordering to help maintain margins and cut down on waste. • Assist the Head Chef with the monthly food stocktake. • Assist the Head Chef to recruit, train, and motivate all kitchen staff creating a work environment that fosters individual commitment, enthusiasm and confidence. • Encouraging teamwork and collaborative action whilst emphasising the importance of individual responsibility and accountability. • The Sous Chef should lead by example in “cleaning as you go”. All parts of the kitchens must be systematically cleaned, according to the schedule, and all aspects of hygiene regulations must be complied with at all times. • The Sous Chef should oversee the use and maintenance of all equipment, notifying the Head Chef of all breakages and equipment failures. • Ensure that every effort is made to achieve budgeted sales and operating expenditure budgets. • Comply with the financial procedures and complete returns as instructed from time to time by the Accounts Department or the Head of Food & Beverage • Record as necessary and as directed by the Head Chef any HACCPS data, or other, to the satisfaction of the Head of Department and the EHO. £33,000 per annum plus share of discretionary service charge Accommodation option may be available on-site at a subsidised staff rate for services of £70 per week • Two days off together – working on a Wednesday to Sunday rota • an accommodation option available on site at a subsidised staff rate for services of £70 pw • Relocation Allowance – dependant on meeting policy criteria • Rental Deposit Loan Scheme • No split shifts – daytime shifts with the occasional evening for special dinner events • 50% Discount in Food 2 Go Catering, 20% in the Manor restaurant, Wine Shop & Retail Shop. 20% off food and drink at The Five Arrows • Annual leave - 33 days a year (including public holidays), rising to 36 days on completion of three full years’ service, rising to 38 days after 5 years’ service and rising to 40 days after 10 years’ service • Training & Development Plans – All of our chef management team have been developed from roles within the business. • Wellbeing support and a focus on staff engagement. Access to free 1:1 counselling • Matched company pension scheme up to 10% of salary • National Trust Staff Card which entitles free entry for two people at all NT properties and a discount in their shops and restaurants. • Beautiful location working within the charity and heritage sector • Free parking on site at Waddesdon Previous experience in a Sous Chef role Efficient and prompt Be proactive and think ahead Experienced in HACCP and Food Hygiene Experience developing menus and food offers Keen to develop new skills and people Enthusiastic about food and wine events Quality focused and a good eye for detail Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.
Job description Job Title: Tech Advertising Sales Executive Location:Norwich, UK About Us: Canopy is a disruptive advertising technology start up specialising in mobile digital billboard advertising. Canopy offers modern, innovative and highly visible advertising solutions to businesses of all sizes with the goal of democratising advertising. We aim to enhance the way brands interact with their audiences to maximise brand awareness and visibility through the use of our proprietary technology. We aim to revolutionise advertising to provide the most impactful, memorable and efficient way to convey messaging to the public.. Established in 2024, we have built the foundations of the business and are now looking to bring on a sales team to drive partnerships with advertisers and grow the business. Since we provide affordable, highly valuable advertising space acquiring sales will not be difficult, we are currently trialling our business model in norwich before we move nationally later in the year and looking for the right team to build with. Job Description: As a Canopy Sales Executive, you will play a crucial role in expanding our clientele by engaging with businesses in Norwich and Birmingham by introducing them to the benefits of our digital taxi top advertising services. Your goal will be to understand the advertising needs of each business, tailor our offerings and promotions to meet those needs, booking demonstrations of our technology and ultimately secure advertising contracts that benefit both the client and our company. Key Responsibilities Include: Business Development: Identify and engage potential clients. Develop a deep understanding of the local business landscape to effectively target and approach potential advertisers. Utilise data-driven insights to identify opportunities for growth in new markets through our services to create new partnerships and opportunities. Sales Presentations: Prepare and deliver persuasive sales presentations that communicate the value and benefits of digital taxi top advertising. Showcase past successes and provide concrete examples of how our services can address the client's specific needs. We need representatives to be strategic and calculated as we trust our team by giving representatives the ability to use their judgement and offer deals and incentives to potential clients at their discretion to secure deals. Client Relationship Management: Build and maintain strong relationships with new and existing clients, ensuring their advertising needs are met and expectations are exceeded. Act as the primary point of contact for clients, providing proactive support, analytics and guidance throughout the advertising campaign process. Market Analysis: Keep abreast of local market trends and competitor activities. Provide feedback and insights to our marketing team to help shape our advertising offerings and strategies. Leverage market intelligence to identify emerging opportunities and potential threats. -Performance Tracking: Work closely with clients to track the performance of their advertising campaigns, providing regular reports and insights. Use performance data to recommend adjustments and optimizations to maximise campaign effectiveness and ROI. Requirements: -An understanding of sales and the skills it requires. Although previous experience is preferred it is not necessary. -Excellent communication skills, confidence and interpersonal skills, with the ability to engage and persuade potential clients in a friendly, relaxed manner. Having the ability to build and maintain strong client relationships. -Strong organisational and time-management abilities, with a proven track record of meeting or exceeding sales targets. Ability to prioritise tasks and manage multiple projects simultaneously to achieve an overall goal. -In-depth knowledge of the business landscape and overall local market trends is highly desirable in order to know which businesses are ideal for our platform.. Familiarity with digital advertising platforms and technologies is a plus. -A self-starter with a proactive approach to identifying and pursuing new sales opportunities. Ability to thrive in a fast-paced, dynamic environment. -Proficiency in Microsoft Office and CRM software. Experience with Salesforce or similar sales platforms is preferred but not necessary. Our Offer: -Opportunities for professional growth and advancement within the company as we will need team leaders, managers and heads in the company as we aim to scale rapidly. -A high, competitive commision with performance-based bonuses. This allows maximum potential income in the sales sector and gives you control of your earnings. screen bookings come with £400 commission and the screens are very good sell to businesses as it benifits them greatly making sales easier. -A dynamic and supportive team environment. -Comprehensive training on our products and sales strategies. -Flexible working arrangements to balance your work and personal life. -The ability to travel throughout the UK and abroad on sales and training. -Flexability is needed as there will be alot of traveling to as we grow as well as possible trips abroad. How to Apply: If you are a motivated sales professional with a passion for advertising and a desire to help local and established businesses thrive, we would love to hear from you. Please submit your CV and a cover letter to this ad outlining your relevant experience and why you are interested in this role. Applications will be accepted until 15th of may 2024.. We are committed to creating a diverse and inclusive work environment and encourage applicants of all backgrounds to apply. Start Date:Immediate Join us and be a part of revolutionising local advertising. Job Type: Freelance Pay: £500.00-£2,500.00 per week Benefits: - Casual dress - Company events - Company pension - Discounted or free food - Employee stock purchase plan - Free flu jabs - Free parking - Profit sharing - Work from home Schedule: Flexitime Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Yearly bonus Work Location: On the road Application deadline: 10/05/2024 Expected start date: 15/06/2024
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that good food shouldn’t cost the earth and aim to deliver our mission as sustainably as possible. That’s why our kitchen team are fundamental in achieving this and feel proud to do so. What you will get: FREE meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos Paid return flight to Mexico after 2 years - for everyone! Our very own Masterchef competition Join the fiesta at our annual summer party plus regular socials with your team Celebrate your probation with £100 to spend at Wahaca with your favourites Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years Unlock bonuses up to £1,000 through training, development and referrals Enhanced Maternity and /Paternity pay Free English lessons Fantastic development opportunities across our brands and your own personal development plan Full-time contracts available (we don’t believe in 0 -hour contracts!) About the role… Fully support your management team on all aspects of the kitchen Ensure all our dishes are served to our specs and our kitchen team is fully trained Lead engaging and fun shifts, supporting teamwork within front and back of house Ensure kitchen is set up and closed down with precision and pride Maintain high standards of cleanliness and safety Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Hungry to grow with us? Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business.
Fun Fest Holiday Club Uxbridge Apply on Jobst Today Full–time and Part-time Fun Fest Holiday Club Manager Job Vacancy – Uxbridge Would you like to earn during the school holidays whilst working in a fun and exciting environment? Fun Fest Holiday Club invites an experienced and passionate Club Manager to lead a fantastic team, that will be placed in Uxbridge All people who are enthusiastic about filling up this vacant, please take a part in this Holiday Club Manager recruitment Key Responsibilities: · We are looking for an experienced and passionate Club Manager to lead a fantastic team. As Club Manager you will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with residents and guests. You will be responsible for leading the Club team to deliver an exceptional 5-star service and take pride in creating an unrivalled resident experience. · Working with the Operations Manager, you will develop, maintain and administer an annual plan of development for the Club. This includes budgets, marketing, events and identifying opportunities to maximise the use of the Club facilities. • Ensuring a high standard of physical, personal, emotional, social and intellectual care for all children in the club. • Supervision of and support to the team members within the club thereby implementing high standards of quality practices. • To be aware of and act in accordance with current legislation, good practice, club policies and procedures • The day-to-day management of the club including quality improvement, marketing and administration. • To promote the high standards of the club at all times to parents, staff and visitors • To report back to the Proprietor as required with information relating to finance, quality of the provision, marketing and anything else deemed necessary • Leading, coaching, developing and inspiring your front-line staff to deliver a 5-star experience every day.- The Commitment: This role is available for Mondays - Fridays of school holidays, excluding bank holidays, from 8.00am – 6.00pm per day. Flexible working arrangements may be available. We are looking for: Someone who loves to see children of all ages enjoying different activities and having fun. You’ll be friendly and approachable, with excellent communication and interpersonal skills. You will be able to work closely with the proprietor to ensure that the club organisation and administration is of the highest quality. · NVQ Level 3 qualification or above in Childcare. · Preferably 2 years’ experience working with children in a fast-paced environment, ideally in a management capacity. · Knowledge of Safeguarding · Experience of working in an Early Years setting (desirable) · Paediatric First Aid training (desirable) We are committed to safeguarding; all staff will be required to have a DBS check and references before starting. Specific Fun Fest Holiday Club training will be provided to successful candidates. About Fun Fest Holiday Club: Fun Fest Holiday Club is different because it offers children a choice about how they spend their holiday. There are over 50 activities including Mission Impossible, Beauty School, Pottery, Great Outdoors, Harry Potter Experience, Masterchef, Sports Action, Lego Creation and many more. As one of the leading companies in United Kingdom, Fun Fest Holiday Club offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Fun Fest Holiday Club also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs. Please do not apply if you do not hold a Teaching and Childcare Qualification. Part-time hours: During the school Holidays Job Types: Part-time, 11 weeks of the year Salary: £15.00-£18.00 per hour Benefits: • Childcare • Company pension Schedule: • Monday to Friday Work remotely: • No COVID-19 precaution(s): • Remote interview process • Virtual meetings
About Us Sparkling provides cleaning services in London for a wide range of clients including Hotels, Residences, Airbnbs, Offices, Buildings and other commercial facilities. This position offers a blend of operational oversight and administrative responsibilities, making it ideal for candidates who are organized, detail-oriented, and capable of leading a team while managing essential administrative functions. As a Housekeeping Supervisor - You will ensure a high level of customer service is delivered at all times in line with our core values and standards which are to exceed clients expectations. - You will be responsible for supervising the housekeeping team, ensuring standards are maintained and delivered at all times within all Sparkling clientele. - You will provide clear feedback to Housekeepers if there areas are not up to the required standards and will provide training where necessary. - You will be responsible for providing training to all new starters. About You - Previous Housekeeping Supervisory experience is required - The ability to lead, train, coach and develop a team. - Demonstrates excellent attention to detail and customer service skills. - Is able to communicate clearly and respectfully with all team members bearing in mind that English will not be the first language for many. - Understands the importance of teamwork and works collaboratively with Maintenance Department. What will I be doing? - You will work closely with the Company Director to ensure the smooth running of the administrative and operation part of the business - You will focus on checking our clientele properties to ensure that the high standards of cleanliness are maintained - You will supervise, train, mentor and develop the Housekeepers - You will assist with the management of stock, reporting loss, discrepancies and order requirements What are we looking for? - Excellent spoken and written English - Polite, professional, friendly and confident in approach - Ability to handle administrative tasks and manage records accurately. - The Housekeeping Supervisor must be a good team player who is flexible and reliable - Comfortable working with Computer systems and Mobile devices – Training will be provided - Ability to remain calm under pressure by being well organized, and able to juggle priorities comfortably. - May require working evenings, weekends, and holidays, depending on the operational needs. ELIGIBILITY - In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom. - Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status Employment: Full-time Salary: £14 hourly Starting time: Immediate start!
We have an amazing opportunity for a dedicated Logistic Supervisor to join our Green & Fortune team. ** THE PERSON AND ROLE** Below is a list of core responsibilities for this role specifically: · Receiving, properly checking food/beverage/equipment orders and distributing them to appropriate kitchens or storages. · Checking stock levels and communicating any shortages with the appropriate department manager and reporting with suppliers. · Distributing received goods across sites and preparing goods for collection. · Looking after goods-in area, back-of-house areas and logistics equipment, making sure it looks clean and tidy. · Working closely with events sales team and events operations managers · To assist with monthly stocktakes which take place on last working day of the month · To constantly inspect logistics equipment and report any findings. · The right person would have good understanding of building operations and maintain good working relationship with facilities and security ** WHAT DO WE OFFER IN RETURN?** • We pay beyond London Living Wage - £13.50/h • 50% discount in our restaurant and 25% off at our cafes • Holidays increase with the length of service. • Company Sick Pay • Loyalty bonuses in line with the length of service. • One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back. • Retail, Grocery and Gym Discounts • Cycle to Work Scheme • Refer your friend scheme. • Learning and Development Portal and further education with apprenticeship programs • G&F Support Scheme • WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members • Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers
Job Description Company Description: VIP Payments is a firm that focuses on providing clients (mainly corporate) with a range of financial solutions (including cross-border payments, money remittance and FX services) that are practical, versatile, and accessible. The team combines experience in banking, payment infrastructure development, compliance and financial technology in order to offer clients a complete and hassle-free digital payments experience. Office Manager As the Office Manager, you will: · Offer administrative support to the company’s executives and all departments within the company. · Handle general administrative tasks (e.g. arranging outgoing and received mail, receiving telephone calls, ordering office supplies etc.) · Help arrange team meetings and manage team members’ calendars, prepare printed and audiovisual materials for meetings · Be in charge of organizing business trips and providing comprehensive support to foreign visitors, including from the company’s other offices (e.g. arranging reservations for travel, accommodation, etc.) · Help with occasional assigned tasks such as preparing expenses for the Finance team · Help with the company’s general operational tasks (payments, client onboarding and support) as required by management What we are looking for in you: · At least 3+ years of previous experience in a similar role · Accuracy, reliability and accountability · Basic knowledge and understanding of modern digital solutions, products and services · IT literacy with sound knowledge and experience of Microsoft Office/Outlook/Excel etc. · A person who speaks more than one language would be especially desirable, especially Eastern European languages We offer a comprehensive benefit package that includes: · Lunch provided by the company · Monthly Oyster Card · Pension Scheme · An amazing working environment (on-site, not remote) · A competitive salary will be offered subject to experience/skill set
Join the SixtyFour Family! About SixtyFour: Fantastic cocktail bar, good music & even better vibes at Clapham favourite roof terrace & cocktail bar. We are seeking a passionate individual to join our family as a bar supervisor. The Perfect Candidate: We are seeking an individual who not only possesses the necessary experience and skills but embodies the spirit of SixtyFour. As a member of the team, you are the personality behind the bar and expert of the drinks menu. You'll inject your positive energy into every moment and provide a speedy service to ensure our renowned venue delivers operational excellence. You’ll work closely with your team to create a welcoming and friendly atmosphere our guests will love. Benefits at SixtyFour At SixtyFour it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: Industry-leading pay. Free guestlist to our events. Wholesome team meals before each shift prepared by our incredible chefs. 40% discount across all of our venues. Best in class training and development Wine, Spirit and Sake (WSET) training scheme enrolment opportunities. SixtyFour is an equal opportunity employer. We value a diverse workforce and an inclusive culture. Job Type: Full-time Salary: £13-£15.00 per hour Expected hours: 35 – 45 per week Benefits: Company events Company pension Discounted or free food Employee discount Sick pay
Great legal Ltd, is currently looking to employ an (*OISC*) Regulated Immigration adviser at (Level 2 or 3) accreditation with the Office of Immigration Services Commissioner (*OISC*). Applicants MUST hold (level 2 or 3 OISC) accreditation. Please note Candidates without accreditation with (*OISC*) will NOT be considered 2 years minimum experience of working in the immigration sector to OISC standards. Candidates without experience of immigration law will not be considered Responsibilities will involve advising, preparing and submitting applications for both private and corporate clients across numerous immigration categories including: All applications under the Points Based System (Tier 1, 2, 4 and 5) including Sponsor Licence Applications. · Entry clearance applications (i.e. visitors); · Spouse/Partner visa applications (entry clearance, further leave to remain and indefinite leave to remain); · Nationality and Citizenship Applications. Skills and Experience · Able to undertake initial instructions and conduct client consultations via e-mail, telephone and Face-to-Face. · Able to prepare and submit immigration applications. · Excellent written and verbal communication skills. · Good management skills. · Good IT skills. · Good analytical skills. · Good presentation skills. · Organisational skills with ability to plan, prioritize, meet deadlines, monitor budget and manage multiple projects. · Excellent level of attention to detail with sound business judgement. · Able to produce high quality, detailed and accurate work under pressure. · Pro-active, with the ability to plan and manage own workload. · Able to meet monthly billing targets. *Candidates must not have any restriction to work in the UK. Location: London, New Malden. Hours: Monday to Friday | 09:30 – 17:30. Contract Term: Permanent. Education: Preferably a bachelor’s degree in law, but this is not a strict requirement. Job Types: Full-time / Part-time. Language: Arabic, Chinese, or any European language. If you believe you have the desired skills and experience to fill this enriching position, please send us your CV along with a cover letter by e-mail. All applications will be considered appropriately and if chosen, you will be contacted for an interview. Salary: Full-Time £20,000.00 – 25,000.00. (Offer will depend on experience and qualifications). Part-time: £16,000.00 – 19,000.00.
Full Time Chef De Partie wanted for Drake & Morgan’s Bar & Restaurant, Drake & Morgan at Kings Cross If you love what you do, then we want to hear from you, as a role at Drake & Morgan could be the next step in your career development, and not just another job. As a chef de Partie you will oversee a section of the kitchen & work within a busy branded environment. Key responsibilities include the following • Preparing, cooking and presenting dishes to spec • Managing and training any demi-chef de parties or commis working with you • Helping the sous chef and head chef to develop specials • Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety • Monitoring portion and waste control to maintain profit margins We are focused on developing our teams and this role could be the first step to becoming a professional chef with us. What’s in it for you? We offer competitive hourly rates, great service charge, cash tips and huge opportunities to progress into bigger roles in the future. • Career progression • Meals on duty • Full cocktail/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture • Your Birthday off & paid
Join our team as a Pasta Chef 😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with chef & management Make specials of the day Cook authentic Italian food pasta al dente like nonna used to make it. 👨🍳 Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !
Job Role: Senior Hairdresser and/ or Colourist Job Types: Full-time, Part-time Salary: Up to £14.00 (negotiable) /hour + uncapped commission earning potential (o Benefits: Bonus scheme Colour, Afro, Fashion cuts, styling and Management Training Provided Sales commission on products Keep 100% tips Who we are: Chop Chop is looking to strengthen our team, with talented, passionate, humble and hungry to succeed go-getters. If this resonates with you - then you should apply! We are a young and exciting company with big plans. We opened 3 salons in prime London locations in the last 4 years and plan is to keep growing! We value individuality and honour team spirit above all else. Our team is diverse and come from all over the world, so it's never a dull moment at the Chop. Most importantly, we believe in continuous improvement and that's why we invest in learning and development for all of our team mates. In the industry we have been described as, ‘the most exciting and disruptive salon and barbering service according to magazines such as, Dazed, Grazia, GQ, Stylist and HJ etc. Our approach to customers - We are an inclusive business, rich in diversity. Our prices are gender neutral and it doesn't matter what our customers' ethnicities are - we endeavour to cater to all hair types. Working at Chop Chop looks like: Hourly wage plus sales commission on products and service upgrades, available from the start, with an uncapped potential to earn. We have a variety of job roles available, including Colourist, Stylist and Barber opportunities Flexible working arrangements, work/life balance and varying shifts available Salon locations are Old Street in Shoreditch, Wembley Park and Harrow Road, Camden. Up-skilling and creative opportunities are available for everyone; we encourage all our stylists to better themselves and strive to reach their full potential. Hard working but super fun environment Good tips and you keep what you make Who you are: NVQ Level 2 or Equivalent -Passionate team player -Competent in all aspects of hairdressing (experience afro hair -would be advantageous but not necessary) -3 year minimum experience working on the floor -Ability to work in a fast paced and high energy environment -Fluent in English and living in London
Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST CHEF AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Executive Head Chef and Sous Chefs, you will be based at the hotel on a Full-Time basis. We are looking for an experienced Breakfast Chef with ambition and drive within the Hospitality industry. Our Breakfast Chef will have a passion for food and the charisma to inspire a team, producing high quality a la carte breakfasts at 5* consistent standards. You can expect your working day to include the following; To establish key working relationships within the hotel, particularly with the Front of House team– we are one team and you will be expected to be positive, collaborative and to drive this ethos with workable solutions. To be highly communicative with the front of house team during service. To deliver excellent and consistent quality a la carte food at high volumes. To have accountability for the Breakfast production in the absence of the Executive Head Chef / Sous Chefs, ensuring efficient and timely food production. To process orders in advance of requirements, taking ownership for Breakfast stock and preparation. To assist in the preparation of lunch / afternoon tea / staff food following breakfast service. To ensure quality of food and adhere to good practice, H&S policy, food hygiene and legal compliance. To prepare dishes to specification with consistency, care and artistic flair. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Breakfast Chef, you will need the following qualities and skills; We are looking for someone who has worked within a high-volume commercial kitchen specifically within hotels. Who has an understanding of a la carte breakfast requirements and capable to manage their own workload. We are looking for at least 2 years’ experience as a Breakfast Chef or Chef de Partie within hospitality. Experience of working alongside a hotel team to deliver operational excellence and team positivity. Excellent communication skills. Availability to work during peak periods (e.g weekend mornings) with varied days off midweek. Available to work from 5.30am / 6am in the morning and work an 8 hour day, 5 days over 7. Pleasant personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and are passionate about maintaining a positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra day’s holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel F&B, Spa Treatment Discounts and Sales Incentives Gratuities Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailers To learn more about our full benefits package, click here to watch our employee benefits video or Search RBH Careers for further details. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
LUXURY RETAIL SALES ASSISTANT LADIESWEAR KNIGHTSBRIDGE Please only apply if you have worked for a luxury ladieswear brand as a Sales Assistant. I am working with an internationally renowned luxury Italian brand in search of a Sales Assistant. for their Knightsbridge store. This Italian brand has since amassed a loyal following of high-profile clients, including celebrities and royalty. Luxury Ladieswear Retail Sales Assistant Summary : • Maximise sales and provide excellent customer and after-sales service. • Nurture all client relations - both old and new. • Keep up to date with fashion trends and competitors. • Showcase strong teamwork skills and support your colleagues. • Promote the brand culture, always acting as a brand ambassador. • Maintain organisation, grooming, and visual store standards while adhering to guidelines. • Actively support management to ensure compliance and standards. Luxury Ladieswear Retail Sales Assistant Requirements: • Have worked for a luxury ladieswear brand as a Sales Assistant. • Excellent customer service skills, someone who has dealt with VIP clientele • You are goal-oriented and work well towards achieving targets, whether individually or as a team. • Well presented, well spoken with excellent knowledge of the luxury retail arena when it comes to styles and fabrics Cover the above? Then apply now Due to the large number of applications received, we can only reply to shortlisted applicants). Please apply through this advert only. Apply through this advert only (we are not accepting telephone o email enquiries). Key words: Sales Assistant : Sales Assistant : Sales Consultant : Sales Associate Senior Sales Assistant #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryrecruitment #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #SalesAssociate #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST TEAM MEMBER The position of Breakfast Team Member has become available at DoubleTree by Hilton Edinburgh City Centre. Reporting into the Breakfast Manager, you will be responsible for providing exceptional guest service that anticipates guests needs, preparing department that is ready for service and ensuring the operation is left ready for the next shift together with supporting room service requests. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements! The successful candidate will: Have a positive 'can do' attitude Be passionate about delivering great guest service and creating a 'home away from home' for our guests Be willing to learn and take on new challenges. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary We are excited to be looking for a brand new team of Inbound Call Centre Agents. Based in our Liverpool City Centre office we provide excellent customer service to our customers all year round. Full training provided and supportive Team Managers to help you along the way. We don’t want you to just give our customers an outstanding first impression, you are the perfect introduction to our long standing commitment to providing exceptional customer service. With the help of a dedicated training team you will be taught everything there is to know about this job as well as receiving ongoing support throughout your career at MyCSP. Core Duties/Responsibilities As an Enquiry Centre Pension Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction. Handle customer enquires across various channels, including telephone, written correspondence, email, social media, secure messages and web/live chat. Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries. Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Be proud of the service that you offer and strive to do everything you can to help – be willing to go the extra mile. Take ownership of issues and see them through to resolution. Communicate in an open and honest way. Treat all customers and colleagues with respect. Treat all customers and colleagues as individuals. Understand that customers have different needs and some are vulnerable. Treat customers fairly. Pay attention and ensure that all requests are acted upon and all details are accurately recorded. Aim to resolve the customer’s query at first point of contact. Recognise when a customer needs to be assisted further by a senior colleague and escalate accordingly. Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business. Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice. Be willing to attend and participate in any training that is offered to you, to include up skills, external training and regulatory training. Complete all the necessary regulatory MyCSP learning modules within the stated time-frames and ensure that you apply these to your role. Don’t make false promises – do what you say you will do. Make it your mission to make a first impression that will be a lasting impression. Participate in team huddles. The ability to move and work on a variety of different product offerings Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Enjoy interacting with people. Care about your customers and colleagues. Has a positive “can-do” attitude. Can demonstrate patience, empathy and compassion when required. Have good listening & communication skills. Have the ability to remain calm and professional in difficult and challenging situations. Can relate to your customers emotional needs. Listen to your customer (their expressions, behaviour and words used) to help identity when your customer is dissatisfied. Can be flexible when required. Reliability. You are a team player. Always striving to do the right thing. Applicants must have resided in UK for at least 5 years Treat people as you expect to be treated yourself. Be human and add a personal touch and ensure you identify every one of your customer’s individual needs. What we offer: 28 days holiday + Bank Holidays Performance related bonus Eye Care Vouchers Life Assurance MyCSP Discount- 7.5% off major retailers Annual Dividend