Southampton
Hours: 40 hours across 5 days per week Salary:41200 per annum Atlas Hotelsis hiring aHotel Managerright now at theHoliday Inn Express Southampton West Have you got previous experience of leading a team in a Hotel Operations environment Great! - Our Hotel Managers are the driving force behind the success of our hotels; responsible for creating a rewarding place to work for our people and ensuring our guests have a great experience. Great Hotel Managers focus on employee engagement and delighting guests all whilst being accountable for running a profitable safe and well-maintained hotel. In return you will receive great benefits including: • Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only 25 per night with 50% off food and drink, • Worldwide substantial employee discount at 6600 IHG Hotels across the globe, • A bonus cash payment every year from 2 years of service as a thank you for staying with Atlas Hotels, • Atlas Friends & Family Discount offering up to a 45% discount for Friends & Family of Atlas employees, • Monthly cash rewards through our reward and recognition platform, • HSF Health Plan free for every employee giving you money off dental/optical appointments and other health costs for you and your family, • Access to HSF Perkbox which provides deals and discounts from the biggest brands, • Online GP service access to free counselling and wellness support with a 24 hour helpline, • Auto-enrolment pension scheme through The Peoples Pension, • Employee referral programme paying out 250 for every great person you refer to us that passes their probation, • Employee of the Quarter programmes in every site and a prestigious annual awards ceremony, • A rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of work, • Free/discounted food when on shift, • Performance-related bonus of up to 20% So what does a Hotel Manager do Your Team: • Responsible for performance development and retention of the hotel team an understanding of what makes your team tick and how to best lead engage with motivate and recognise them, • Understand and role model the Atlas values regularly spending time with the team to communicate the purpose strategic priorities and hotel targets, • Nurture a learning culture within your hotel prioritising learning feedback growth and skill development of your team to retain talent and create future leaders, • Responsible for the recruitment and onboarding of new Team Members ensuring they receive a thorough Atlas Hero Induction and positive probationary experience, • Responsible for rewarding great performance consistently fairly and regularly to create and maintain a culture of recognition where employees feel appreciated, • Ability to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standards, • Respect employees home lives and cultivate a work life balance providing 4 weeks worth of rotas taking a fair approach to rostering, • Ensuring Team Members understand and follow Atlas Standing Operating Procedures at all times Your Guests and Your Hotel: • Responsible for ensuring every guest has a great experience would stay again and would recommend the hotel to others, • Role model excellent guest interactions on a daily basis supporting with service recovery ensuring every guest leaves happy, • An understanding of guest feedback interpreting trends and creating action plans to increase areas of dissatisfaction/ low score drivers and engaging with stakeholders outside of your hotel (Divisional Manager and Central Support), • Responsible for ensuring the hotel passes all evaluations an audits with flying colours What Experience do I need • Experience leading a team to success in a fast paced customer facing service environment, • Experience managing costs within your control for your property in line with personal objectives and KPIs, • Experience of working in an environment with clear frameworks and standard operating procedures, • Leading an operational team with various skills and specialisms, • Experience coaching Team Members to reach their full potential as well as taking on the tough conversations when required What Skills do I need • Leadership skills, • Engaging style able to motivate others towards a shared goal, • Employee engagement skills; understanding of motivational and engagement practises, • Good level of emotional intelligence; understands own and others emotions ability to unite teams behind a goal and inspire action, • Communicative able to communicate effectively at all levels, • Organised and systematic, • Excellent customer service skills, • Drive Continuous Improvement in self and others Applicants will be invited to take a psychometric test online as part of our hiring process. This is an opportunity to showcase your skills and abilities in a fair way. After you complete the assessments you will receive a copy of your Workplace Insights in your email. Your unique profile identifies your strengths and potential challenges heightening your self-awareness and helping you understand how to relate better to others in the workplace. So why not Click now to become our Hotel Manager and enter into a World of Opportunity! #IND123 Required Experience: Manager Key Skills Food Handling,Hospitality Management,Hotel Experience,Hospitality Experience,GM Vehicles,Management Experience,Profit & Loss,Revenue Management,Hotel Management,Operations Management,Budgeting,Leadership Experience Employment Type : Full-Time Experience: years Vacancy: 1