Logistics customer service jobs in EdinburghCreate job alerts

hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. \n Job Description: \n Your impact \n At Leonardo, we’re looking for a Principal ILS Engineer to join our dynamic Supportability team, playing a key role in delivering capability across the full lifecycle of our cutting-edge programmes. \n Supportability is at the heart of what we do. As part of this team, you’ll have a unique opportunity to influence every stage of a product’s journey — from early concept and development, through production and in-service support, right through to repair and eventual disposal. It’s a role with real impact, ensuring our solutions remain effective, sustainable and ready to meet customer needs throughout their lifetime. \n This opportunity is ideal for an experienced Integrated Logistics Support professional who thrives on variety, enjoys solving complex challenges, and is ready to take the next step in their career within a collaborative and forward-thinking environment. \n What you'll be doing: \n\n • Define and document In-Service Support strategies (Repair, Spares, ESS, Test, FSR)\n, • Coordinate with Subject Matter Experts across multiple Engineering Disciplines\n, • Interpreting ISS requirements and KPIs\n, • Logistic Support Analysis and Reporting (LSAR) of key inputs for each maintenance level of Leonardo’s products.\n\n Working across the Radar and Advanced Targeting line of business you will be actively involved in analysing, assessing, and influencing the supportability characteristics, supportability strategy, and performance of the next generation of Leonardo Radar and Laser products. \n What you'll bring: \n\n • Knowledge of ISS requirements and KPIs and ability to interpret them (Availability, Fill Rate, Repair turnaround time etc)\n, • Knowledge and ability to perform spares modelling (Opus/Simlox) a benefit but not mandatory\n, • Experience of Product Design\n, • Ideally, you will have an Honours degree in engineering or a science-based discipline, and you will have worked in industry, defence, or have other relevant experience. \n\n This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. \n Security Clearance \n This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting \n Why join us \n At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive. \n\n • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year.\n, • Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution.\n, • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).\n, • Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.\n, • Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.\n, • Refer a friend: Receive a financial reward through our referral programme.\n, • Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.\n, • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.\n\n For a full list of our company benefits please visit our website. \n Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. \n At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. \n Be part of something bigger - apply now! \n #LI-AP1 \n Primary Location: \n GB - Edinburgh \n Contract Type: \n Permanent \n Hybrid Working: \n Hybrid

Recruitment Sales ConsultantAre you looking for a new role working within an office environment and enjoy getting out & about meeting new people? Do you like a challenge and can provide excellent customer service? If you have answered yes to these, then we may have the role for you!We are looking for an ambitious and self-driven Recruitment Sales Consultant to join our team in Driver Hire Edinburgh who will be here to support, mentor and train you to become proficient in the daily running of the business as well as building a successful desk of clients.Your duties will include but not limited to;- Dealing with incoming and outgoing calls- Managing own and office emails- Understanding of interviewing candidates- Generating leads and winning new business- Developing relationships with existing clients- Arranging and attending client meetings face to face- Cross-selling a range of services- Data Cleansing our in house system- Social Media posting and interactions- Attending networking events and local job fayres- Daily and weekly admin tasks- Participation in our 24/7 on call service on a rotation basis- Providing excellent customer service at all timesA full UK driving licence is essential for this role.As this is a combined recruitment and sales focussed role, you will be responsible for your own workload so good organisational and time-management skills are essential as well as excellent customer service skills. Previous experience working within customer service, sales, recruitment or logistics would be advantageous. Full training and support will be provided covering our business, Driver Hires in-house I.T. System and transport related legislation with a mix of on the job shadowing, training modules and our new Sales Academy.Driver Hire is UK's No.1 supplier of temporary and permanent staff to the transport and logistics sector. We believe in having 'Fun at Work', where hard work is balanced out with an upbeat work environment. In our most recent survey 98% stated they are 'proud' or 'very proud' to work for Driver Hire.Hours and pay;Full timeOffice hours are Monday to Friday, 0900-1700 (office based EH12)Starting salary of £ 23,500 basic per annum plus uncapped bonus and commissionOTE £30k+ within first year and progressing thereafterAdditional benefits;- 28 days holiday (includes standard Bank Holidays) with an additional week after first two years of service- Pension contributions- Opportunities to participate with on call paid additionally- Use of company pool car for appointment attending- Company paid eventsWe will review all applications and you will be contacted within 14 days of your application if you have been shortlisted.TPBN1_UKTJ

Electrical Testing and Fixed Wirer Tester Edinburgh | £41,000 – £49,000 dependent of experience + Company car or Allowance + Private health + pension + Overtime + BenefitsAre you a qualified Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role?Do you hold 18th Edition, testing qualification either 2391 or 2394 & 2395?We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the Edinburgh area.This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity.The Role – Electrical Testing and Certification Engineer You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations.This is an ideal opportunity for:Industrial ElectriciansMaintenance ElectriciansElectrical EngineersTest & Inspection ElectriciansCOMPEX ElectriciansKey Responsibilities Carry out inspection and electrical testing of installations in commercial and industrial environmentsConduct EICRsEnsure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirementsProduce accurate technical inspection reports within agreed timescalesProvide professional technical advice to clientsMaintain high customer service standardsIdentify potential additional service opportunitiesYou will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport, and public sector environments — giving you a technically diverse and interesting workload.Salary & Package £41,000 - £49,000 per annum (dependent on experience)Company Car OR Car AllowanceFuel CardOvertime availableAttractive company pension33 days holiday inclusive of STATFlexible workingPrivate healthcareFlexible benefitsFull training and ability to study external qualificationsEssential Qualifications & Experience 18th Edition (BS7671) Regulations – essentialCity & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essentialNVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma)Experience in fixed wirer testing advantageousTime-served apprenticeship highly desirableStrong knowledge of electrical installationsFull UK Driving LicenceGood IT skills and ability to produce technical reportsIf you are a qualified Electrician or Electrical Engineer with 18th Edition and 2391 or 2394/2395 inspection/testing qualifications, looking to progress into an inspection-based role focused on electrical testing and certification, we would like to hear from you.Apply today.TPBN1_UKTJ

COMPEX Electrical Testing and Fixed Wirer Tester\n Central Belt Scotland | Up to £53,000 Basic dependent on experience + Car Allowance + pension + Overtime + Benefits \n Are you a qualified COMPEX Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role? \n Do you hold 18 Edition, testing qualification either 2391 or 2394 & 2395 and COMPEX 01-04? \n We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the Central Belt area – Edinburgh, Glasgow, Falkirk etc. \n This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity. \n The Role – Electrical Testing and Certification Engineer\n You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations. \n This is an ideal opportunity for: \n\n • Industrial Electricians\n, • Maintenance Electricians\n, • Electrical Engineers\n, • Test & Inspection Electricians\n, • COMPEX Electricians\n, • Carry out inspection and electrical testing of installations in commercial and industrial environments\n, • Conduct EICRs\n, • Ensure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirements\n, • Produce accurate technical inspection reports within agreed timescales\n, • Provide professional technical advice to clients\n, • Maintain high customer service standards\n, • Identify potential additional service opportunities\nKey Responsibilities:\n You will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport, and public sector environments — giving you a technically diverse and interesting workload. \n Salary & Package\n\n • £40,500 - £53,000 per annum dependent on experience (If starting on lower Basic guaranteed yearly increase to reach £53K by 24 months)\n, • Car Allowance\n, • Fuel Card\n, • Overtime available\n, • Attractive company pension\n, • 33 days holiday inclusive of STAT\n, • Flexible working\n, • Flexible benefits\n, • Full training and ability to study external qualifications\n, • 18th Edition (BS7671) Regulations – essential\n, • City & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essential\n, • NVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma)\n\n Essential Qualifications & Experience\n\n • COMPEX 01-04\n, • Experience in fixed wirer testing advantageous\n, • Time-served apprenticeship highly desirable\n, • Strong knowledge of electrical installations\n, • Full UK Driving Licence\n, • Good IT skills and ability to produce technical reports\n\n \n If you are a qualified Electrician or Electrical Engineer with 18th Edition and 2391 or 2394/2395 inspection/testing qualifications, looking to progress into an inspection-based role focused on electrical testing and certification, we would like to hear from you. \n Apply today.

\n Are you looking for your next opportunity within Logistics, Shipping or Supply Chain? We are supporting a successful and growing business with the recruitment of a Logistics Administrator to join their busy operations team at their offices near Horsham. \n This is a great opportunity to join an established organisation that works with customers across multiple regions, offering a varied role where you will play a key part in ensuring goods are delivered efficiently, accurately and on time. Working closely with customers, suppliers and internal teams, you will support the smooth running of the logistics function, managing shipments, updating systems and ensuring customers receive the service they expect. Key Responsibilities: \n \n • Coordinating customer shipments and collections, ensuring goods are delivered within agreed timescales. \n, • Preparing shipping documentation and ensuring all information is accurate and up to date. \n, • Providing customers with updates regarding deliveries and resolving any queries. \n, • Liaising with suppliers, transport providers and internal teams to support smooth operations. \n, • Updating ERP and transport management systems with relevant shipment information. \n \n About You:\n \n \n • Previous experience within Logistics, Shipping, Supply Chain or a similar coordination role. \n, • Strong organisational skills with the ability to manage multiple priorities. \n, • Confident communicating with customers, suppliers and internal stakeholders. \n, • Good attention to detail, particularly when working with documentation and systems. \n, • Comfortable using Microsoft Office packages, particularly Excel. \n, • Experience using ERP or transport systems would be beneficial.\n \n What’s on offer:\n \n \n • Monday-Friday / 8.30am-5pm\n, • Salary £28,000 - £30,000pa DOE. \n, • Private medical and dental insurance, plus free eye tests. \n, • Company pension scheme. \n, • 25 days holiday plus bank holidays. \n, • Training and development opportunities. \n, • Supportive team environment with progression opportunities. \n \n \n If you have logistics or coordination experience and are looking for a role where you can continue developing within a successful business, we’d love to hear from you.\n \n \n \n

COMPEX Electrical Testing and Fixed Wirer Tester Central Belt Scotland | Up to £53,000 Basic dependent on experience + Car Allowance + pension + Overtime + Benefits Are you a qualified COMPEX Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role? Do you hold 18th Edition, testing qualification either 2391 or 2394 & 2395 and COMPEX 01-04? We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the Central Belt area – Edinburgh, Glasgow, Falkirk etc. This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity. The Role – Electrical Testing and Certification Engineer You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations. This is an ideal opportunity for: Industrial Electricians Maintenance Electricians Electrical Engineers Test & Inspection Electricians COMPEX Electricians Carry out inspection and electrical testing of installations in commercial and industrial environments Conduct EICRs Ensure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirements Produce accurate technical inspection reports within agreed timescales Provide professional technical advice to clients Maintain high customer service standards Identify potential additional service opportunities Key Responsibilities: You will work across varied sectors including manufacturing, power & utilities, retail, logistics, transport, and public sector environments — giving you a technically diverse and interesting workload. Salary & Package £40,500 - £53,000 per annum dependent on experience (If starting on lower Basic guaranteed yearly increase to reach £53K by 24 months) Car Allowance Fuel Card Overtime available Attractive company pension 33 days holiday inclusive of STAT Flexible working Flexible benefits Full training and ability to study external qualifications 18th Edition (BS7671) Regulations – essential City & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essential NVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma) Essential Qualifications & Experience COMPEX 01-04 Experience in fixed wirer testing advantageous Time-served apprenticeship highly desirable Strong knowledge of electrical installations Full UK Driving Licence Good IT skills and ability to produce technical reports If you are a qualified Electrician or Electrical Engineer with 18th Edition and 2391 or 2394/2395 inspection/testing qualifications, looking to progress into an inspection-based role focused on electrical testing and certification, we would like to hear from you. Apply today. TPBN1_UKTJ

Customer Service, Logistics and Planning - 12 Month Project Analyst Industry Placemen.Customer Service, Logistics and Planning – 12 Month Project Analyst Industry Placement.Last date for applications: Monday 10th August.Please note we may close the application window early if we receive high volum

Ready to pour your energy into something great? We’re looking for a Project Analyst to join us on an industry placement in our Customer Service, Logistics and Planning (CSL&P) team!. Customer Service, Logistics and Planning - 12 Month Project Analyst Industry Placement.

Heineken is offering a 12-month Industry Placement in Edinburgh, UK, within the Customer Service, Logistics and Planning (CSL&P) team.

HEINEKEN UK is offering a 12-month Industry Placement as a Project Analyst in Edinburgh, within the Customer Service, Logistics and Planning team.

An exciting new Team Leader opportunity at DX! This a Nightshift vacancy All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: Leading by example the team leader will provide first line management to staff within the DX operation. The role requires the ability to supervise team members, identify and provide training for current and new employees whilst supporting the shift manager in running the operation. Key responsibilities Effectively support the Shift Manager with achieving all operational productivity and KPI targets by cascading all communication on key performance targets to all levels of staff. Lead resource to meet productivity targets and promote positive working relationships with staff to build and develop their skills. To oversee the induction and training of new staff, ensuring that all staff receive ongoing operational training. To proactively support a high standard of health and safety within the site. To encourage a positive working environment that delivers excellent service levels for the customers and captures all possible revenue for the business. Additional information on this role It would be preferred that you have previous experience of working in a supervisory / team leader role in a logistics / warehouse environment. However attitude is essential and fll training will be provided for the right candidate. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 20 days increasing with length of service bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!

Role: HGV Class 2 - HIAB Driver Location: Edinburgh Area Sector: Builders Merchants / Construction Supply Salary: £37,000 - £39,000 + 26 days holiday per year Full time, permanent position Great company to work for Class 2 licence required Hiab cert is ideally required Sensible area to cover No nights away We are recruiting a Class 2 HIAB Driver / HGV Driver for a reputable Building Products Supply Company. This is genuinely an excellent company to work for and the necessary training will be given where required but please bear in mind you must have a valid Class 2 license and you should also have HIAB experience. Experience with multi-drop deliveries in the local area would be ideal. The area covered by this role is sensible. Experience of delivering building materials would also be of benefit. As a Class 2 HIAB Driver / HGV Driver you will be the face of the business so high levels of customer service are required. This company's customers have become accustomed to great customer service and this must be maintained at all times. In return the employer will offer you a fantastic working environment and a long term career with multiple benefits and prospects. Please apply now and someone will contact you shortly. Industry Sector: Building Merchants, Building Supplies, Construction sector, Landscaping Materials, Timber Merchants, Timber Supplies, Timber Supplier, Civils, Heavyside, Plumbing & Heating, Insulation, Roofing. Recruiting: HGV Driver, HGV, Class 2 Driver, Class 2, logistics, driver, Allmi, crane, HIAB. INDD

Warehouse Supervisor Duties & Responsibilities This is a hands-on role, you will be an integral part of the site Leadership Team and will manage all daily yard, sawing, warehousing & operational activities, driving process and operational efficiencies and coordinate all goods in and picking operations, ensuring, and improving a level of productivity, profitability and efficiency which meets the site’s business requirements to exacting health and safety, quality, and customer delivery performance parameters, this includes Monday to Friday 8.30 am to 5pm. Supervisor the Team Leaders and to continually achieve and wherever possible exceed productivity, customer service and quality target levels across the range activities undertaken by the site. To develop a “safety-first” approach within Operations and embed a culture of continuous improvement. To ensure that a strong customer-focus is created throughout the site and sustained, through standardised application of lean techniques. To improve all yard /site processes from order receipt through to the fulfilment of customer deliverables. To drive organisational improvements at every level across the site, taking responsibility, and accountability for performance management of all relevant staff Ensure that all warehouse staff are working effectively, and site is maintained at the highest standard. Ensuring the operational capacity, including processing and distribution, satisfies customer requirements both current and projected; that sites operate effectively for storage and agreed goods in procedures to maintain the integrity of stock. Maintain and recommend improvements as necessary to the condition and performance of site. Maintain site security and protect assets to limit liability and minimise loss. Role Requirements A safety focused attitude and experience of managing safety, quality, and group policies. NEBOSH or IOSH managing safety qualification Previous experience in a similar supervisory role within an Operational environment with demonstratable experience in manging people up to and inclusive of disciplinary processes. Possess good written and verbal communication skills as well as IT based understanding. Demonstratable implemented evidence and substantial understanding of lean manufacturing processes. A full Uk driving licence. Comprehensive package includes £45,000 - £50000 per annum plus overtime Bonus Potential Pension & Life Assurance 25 days holiday plus bank holiday Keywords: Warehouse Supervisor, Warehouse Manager, Warehouse Team Leader, Stores Supervisor, Logistics Supervisor, Distribution Supervisor, Operations Supervisor, Yard Supervisor, Site Supervisor, Depot Supervisor, Shift Supervisor, Production Supervisor, Supply Chain Supervisor, Warehouse Operations Manager, Stock Control Supervisor

Business Development Manager - Office Supplies/ Workwear/PPE Pay: £40,000.00-£45,000.00 per year Job Description: The Vacancy We are seeking a driven and commercially focused Sales Account Manager to manage and grow key client accounts while driving new revenue opportunities. This role blends relationship management with consultative selling and strategic planning, making it ideal for someone who thrives on building long‑term partnerships and hitting sales targets. Key Responsibilities • Manage and grow assigned accounts by understanding client needs, identifying opportunities, and ensuring long‑term satisfaction, • Drive revenue growth by achieving sales targets through proactive prospecting and effective pipeline management, • Act as the main point of contact for key clients, handling queries, issues, and product or service guidance, • Prepare and deliver tailored sales presentations, proposals, and product demonstrations, • Negotiate contracts and pricing agreements in line with company policies and objectives, • Collaborate closely with internal teams including marketing, product, customer support, and finance to ensure seamless service delivery, • Monitor account performance, analyse sales data, and provide accurate sales forecasts, • Resolve customer concerns efficiently to maximise retention and loyalty, • Stay up to date with market trends, competitor activity, and product knowledge Skills & Qualifications • Proven experience in sales, account management, or business development, • Strong communication, negotiation, and relationship‑building skills, • Ability to manage multiple accounts and prioritise workload effectively, • Results‑driven mindset with a clear focus on targets and KPIs, • Competent in CRM systems (e.g. Salesforce or similar), • Strong analytical and problem‑solving abilities Preferred Attributes • Experience within a relevant industry (e.g. FMCG or similar), • Office supplies mainly, • Strategic thinker with the ability to identify upselling and cross‑selling opportunities, • Customer‑centric approach with a high level of professionalism What We Offer • £40,000 salary with commission or bonus structure, • Company car allowance £5400pa, • Supportive and collaborative working environment, • Opportunities for professional development and career progression, • The chance to make a real impact within a growing business The Company Powerhouse of brands. Our client is the UK and Ireland’s largest multi-channel business supplies and services distributor. We operate a centralised distribution network, with distribution centres around the UK and Ireland, complemented by regional cross-dock sites. Their unrivalled logistics platform includes hundreds of their own delivery vehicles, efficiently delivering a vast range of essential goods to workplaces across the nation. INDMC Benefits: • Company car, • Company events, • Company pension, • Free parking, • On-site parking Work Location: In person

Job Title • Events Manager Reporting To • Operations Manager Location • Edinburgh International Conference Centre (EICC), Edinburgh Responsible For • Operations Supervisors, Team Leaders, Front of House Team Members, About Nourish Nourish is a leading hospitality and catering partner, delivering exceptional food, beverage, and event experiences across a diverse portfolio of conferences, exhibitions, gala dinners, receptions, festivals, sporting events, and corporate functions. We are committed to innovation, outstanding customer service, operational excellence, and creating memorable experiences for every client and guest. Job Summary The Events Manager plays a critical role in the successful planning, coordination, and delivery of catering and hospitality services across all events within the venue. Working closely with the Operations Manager and wider leadership team, the Events Manager will ensure exceptional customer experiences, operational excellence, financial performance, and team development. The role requires a highly organised, commercially aware, and hands-on individual who can manage multiple events simultaneously, lead large operational teams, and consistently deliver outstanding food and beverage experiences that exceed client expectations. Key Responsibilities Event Planning & Delivery Lead the operational planning, management, and delivery of events across the venue, ensuring exceptional execution and customer satisfaction. Manage a wide variety of events including conferences, exhibitions, corporate receptions, awards ceremonies, gala dinners, festivals, public events, and high-profile functions. Coordinate all event logistics, ensuring effective communication between clients, sales teams, chefs, suppliers, and operational teams. Ensure detailed event briefs are produced and communicated effectively to all stakeholders. Act as a senior operational contact throughout event delivery, ensuring client requirements are met and exceeded. Oversee event setup, service delivery, and post-event breakdown activities. Proactively resolve operational challenges and ensure service recovery where required. Customer Experience Build and maintain strong relationships with clients, venue stakeholders, and event organisers. Ensure Nourish consistently delivers service that exceeds client expectations. Lead customer liaison processes throughout the event lifecycle. Implement effective systems for gathering, reviewing, and responding to client feedback. Drive a culture of continuous improvement based on customer insights and operational review. Team Leadership & Development Lead, inspire, and motivate front-of-house operational teams to deliver exceptional service standards. Manage supervisors, team leaders, and event staff, ensuring clear accountability and performance expectations. Support recruitment, induction, training, and development of team members. Conduct regular performance reviews and provide coaching to maximise individual and team performance. Foster a positive working culture built on teamwork, innovation, engagement, and accountability. Ensure effective communication through regular team briefings, meetings, and event reviews. Operational Excellence Maintain exceptional standards across all catering and hospitality operations. Demonstrate strong knowledge of food and beverage service, event management, hospitality trends, and industry best practices. Ensure compliance with all legislative and company requirements, including: Food Safety and Hygiene Health & Safety Licensing Regulations Employment Law Fire Safety Venue Policies and Procedures Manage staffing levels effectively to ensure operational requirements are met while controlling labour costs. Oversee procurement, stock control, storage, and usage of: Crockery Cutlery Glassware Linen Uniforms Disposable service items Small equipment Ensure all operational resources are available and maintained to support service delivery. Commercial & Financial Management Manage event staffing and labour planning in line with budgetary targets and forecasted demand. Monitor event profitability and identify opportunities to maximise revenue. Investigate and address operational cost variances, revenue shortfalls, and inefficiencies. Support payroll forecasting and ensure accurate recording of staff working hours. Manage stock control processes, audits, and inventory management. Protect company assets through effective security and control procedures. Support business growth through excellent operational delivery and repeat business opportunities. Continuous Improvement & Business Development Drive innovation and continuous improvement across the event operation. Monitor market trends, competitor activity, and emerging hospitality developments. Contribute ideas to enhance service delivery, customer experience, and commercial performance. Work collaboratively with sales and venue teams to identify and secure new business opportunities. Support the development of new products, services, and event concepts that strengthen Nourish's market position. Key Performance Indicators (KPIs) Success in this role will be measured through: Customer satisfaction scores and client feedback. Successful delivery of events to agreed standards. Achievement of labour and operational cost targets. Revenue growth and profitability. Team engagement, retention, and performance. Health & Safety and Food Safety compliance. Repeat business and client retention. Operational efficiency and continuous improvement outcomes. Skills & Experience Essential Minimum 2 years' experience in event management, hospitality operations, catering, or conference venue management. Experience managing large-scale events and multiple concurrent events. Excellent leadership and people management skills. Outstanding organisational and project management abilities. Strong communication and stakeholder management skills. Financial awareness and experience managing budgets and labour costs. Ability to remain calm under pressure and adapt to changing priorities. Strong IT skills, including Microsoft Office applications. Desirable Experience within a conference, events, or contract catering environment. Personal Licence Holder qualification. Food Hygiene qualification. First Aid qualification. Events or Hospitality Management qualification. Knowledge of EPOS and event management systems. Personal Attributes Passionate about delivering exceptional customer experiences. Highly organised with excellent attention to detail. Professional, confident, and approachable. Positive and proactive attitude. Strong problem-solving and decision-making skills. Commercially aware and results-driven. Flexible and adaptable in a fast-paced environment. Committed to excellence and continuous improvement. Why Join Nourish with Levy? At Nourish with Levy, we're passionate about creating memorable hospitality experiences while investing in our people. You'll enjoy: Competitive salary Career development and progression opportunities Industry-leading training programmes Healthcare and wellbeing support Employee Assistance Programme Exclusive retail, travel and lifestyle discounts Meals on duty Pension scheme Life assurance A supportive, inclusive culture where everyone can thrive Why EICC? The Edinburgh International Conference Centre is one of Europe's leading conference and events venues, hosting everything from global conventions and exhibitions to prestigious awards ceremonies and high-profile corporate events. Every event is different, giving you the opportunity to develop your skills while working with an experienced and passionate team. Ready to Deliver Extraordinary? If you're an ambitious hospitality professional looking to grow your career in event catering, we'd love to hear from you. Apply today and become part of a team that's delivering unforgettable events with Nourish with Levy at the EICC. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0907/68675001/52557667/IN/SU #SCOT #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Provides logistical support and customer service, managing daily operations, processing orders, planning deliveries, maintaining data, and liaising with internal teams to ensure smooth service delivery and customer satisfaction.

They are committed to delivering exceptional service and standards for the customers to ensure that they receive important correspondence and parcels come rain or shine. Our client is the leading provider of mail and parcel services across the UK. Provide top-notch service come rain or shine, with a

The Team leader will be accountable to the Service Manager for the management, professional oversight and organisation of a team of professionals offering an effective and efficient complaints service, providing professional leadership, support, and direct supervision to the team. A team Leader is r

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

As Customer Experience Team Leader you will lead, motivate and support a team responsible for delivering outstanding customer experiences while promoting the organisation's products and services. Our client is seeking a proactive and customer focused Customer Experience Team Leader to lead their fro

While our Customer Service Advisors are skilled on multiple service areas this vacancy would include you taking the front-end contact for our Children and Families and Adult Community Care Social Work Service. Given the breadth of our service areas, it is essential that applicants have substantial e

UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile. Working

This is an important role within the service, providing excellent customer service, administrative support and ensure the smooth day-to-day running of the office. As a Customer Care Assistant, you will be the first point of contact for service users, families’ carers, and other professionals. Exce

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies of

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. Own the day-to-day running of t

You will need Cat C / 18T Licence Previous experience of driving (at least two years) Previous experience of delivery driving is preferred Ability to carry out manual deliveries Excellent interpersonal skills with a positive customer service attitude Good level of literacy and numeracy About The C

Pick and pack customers’ orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service Work as part of a team to keep things running smoothly, supporting your colleagues in store when you’re not out on deliveries Work hands-on in store, s

Customer Service: Respond to customer needs with professionalism and a helpful attitude. Working Days: Monday to Friday Delivery Type: Single-person deliveries As a key representative of our business, youll be the friendly face our customers see every day. What Youll Be Doing: Delivering with Car

Here's an idea of what your shift patterns will be: Variable shifts Could you shine as a major High Street brand's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culin

Provide a reliable and friendly service to customers. Build strong relationships with local customers by providing a great service. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their cos

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike. To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the st

Provide a reliable and friendly service to customers. Build strong relationships with local customers by providing a great service. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

You will provide excellent customer service, manage stock movements, and work with the sales team to drive orders and quotations. Rexel UK Ltd Dunfermline Branch is seeking a Branch Assistant to welcome customers at the trade counter and support day-to-day branch operations.

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

You'll deliver furniture to residential and commercial customers, load and unload safely, and work with a driver's mate to follow planned routes.

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

You will be part of a vibrant night team, helping customers, stocking shelves and processing deliveries while ensuring fast, friendly service.

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

Rexel UK seeks a Branch Assistant at the Dunfermline Branch to deliver outstanding customer service at the trade counter and across the shop floor. You will manage stock movements, help keep displays tidy, and support both the trade and public customers with friendly, efficient service. You will als

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

Sainsbury’s in Edinburgh is seeking an adaptable Trading Assistant to help keep the store ready for customers.

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc

You will be the face of the branch, delivering excellent customer service on the Trade Counter to trade professionals and the public. A friendly, customer-focused approach and good organisational skills are essential.

Build strong relationships with local customers by providing a great service. Provide a reliable and friendly service to customers. As you learn your regular round, use the route planning software and build relationships with customers, you can become more efficient, complete more deliveries and inc