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Job Description Were looking for an experienced Mechanical Design Engineer to join a leading engineering team based in Derby! Were specifically seeking engineers with experience designing bespoke machinery used in packaging, food processing, conveyors, or robotic systems within production or process environments. This is a hands-on, project-led role where youll take ownership of mechanical designs from concept through to commissioning. Each machine you design is high-value, worth approximately £350,000+, and has a real impact in live manufacturing settings. Youll be working in a modern, clean, and highly organised facility an environment designed to help engineers excel. This is a Full-Time, Permanent position offering excellent career growth opportunities! What youll be doing Lead mechanical engineering projects from initial concept through to on-site commissioning Design mechanical components, mechanisms, and assemblies for packaging machines Create accurate 3D models and detailed engineering drawings using SolidWorks Draft User Requirement Specifications (URS) and Design Specifications (DS) Manage Bills of Materials (BOMs) and all supporting technical documentation Collaborate with subcontractors and support procurement efforts Develop and test prototypes; troubleshoot and resolve design issues Ensure all machines meet safety and compliance standards Produce operator manuals, maintenance guides, and documentation packs Hours Flexible day shifts (38 hours per week, Monday-Friday) Monday-Thursday: choice of 7am-3:30pm / 7:30am-4pm / 8am-4:30pm / 8:30am-5pm Friday: choice of 7am-1pm / 7:30am-1:30pm / 8am-2pm / 8:30am-2:30pm (early finish!) Pay £35,000 - £45,000 per annum (Depending on Experience) Skills/Experience Required Minimum 3 years experience designing special-purpose machinery, ideally in packaging, food production or Automation Degree in Mechanical Engineering, Product Design, or related field Advanced proficiency in SolidWorks (or similar 3D CAD software) Strong understanding of mechanical systems, materials and manufacturing methods Experience producing CAD drawings, BOMs, and technical documentation Proven ability to develop prototypes, solve engineering problems and meet deadlines Excellent organisation, communication, and team-working skills Benefits 33 days holiday (including bank holidays) Company pension Competitive salary Free on-site parking Day shifts with no weekends Free fruit, tea & coffee Monthly prize draws Early Friday finish Flexible start times New modern facility Essential All applicants must have the legal right to work in the UK (sponsorship not provided). All applicants must be able to commute to Derby. What to do next If youre interested in this role, please apply and we will be in touch! Modus Personnel are acting as an employment agency on behalf of our client. TPBN1_UKTJ

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate and own key stakeholder relationships with the customers primarily associated with the Services delivered and identified growth opportunities. Together with the Sales team, you will drive growth in the Contractual and Professional Services delivered by understanding the customers objectives and challenges, and how to convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan; As the Service lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities, are delivered consistently and to the required level of quality, as per the contracted delivery and commercial outcomes; Youll work with GMS Delivery Leadership to ensure that their teams aligned to the account are appropriately aware of all deliverables and are kept engaged with account progress. What youll do Portfolio Typically, one Managed Service Account or a portfolio of multiple accounts Leadership Lead and manage the Services teams and interface with Delivery Leadership to ensure that Services and Delivery are aligned and focussed on the customer outcomes; Focus on the relationship with the Client Director, Account Manager and broader Sales team, to ensure consistent messaging and leadership across the account; Take an active role in coaching the virtual team, as well as any direct reports, assisting in the development of all team members; Strategy Understand the customers strategy and key goals; Share the customer strategy and goals with the Delivery Leadership team, ensuring they understand how best to support the customer in meeting these, in line with our contractual commitments; Understand how our Account Plan aligns to the customers strategy and goals, and help to shape our strategy to better deliver against them; Collaboration Actively drive a One Team approach and Account Plan generation and delivery; Taking a lead role with the Sales and Delivery teams to consistently manage the relationships, opportunities and in-life management of change; Customer Relationship Accountable for the management of applicable relationships with the key customer stakeholders associated with all services delivered; Build new relationships with key customer stakeholders in areas identified for growth, through Account Planning; Understand the customers business, industry, organisation structure and change processes; Customer Experience Manage the services improvement plan and its delivery, focussed on the in life transformation of the service, contract, commercial and technical outcomes; Understand and drive initiatives focussed on customer experience, together with the customer, to enhance the experience delivered for their users; Contract Management Ensure we are meeting our contractual obligations and that the customers are delivering against theirs; Take necessary action, or escalate, where obligations are not being met by us or the customer; Track and manage Contractual Risk Register, including timely communication of risk positions to customer, escalating as required; Ensure there is appropriate change control processes in place, and changes are impact assessed as required, and any subsequent risks are managed accordingly; Where agreed changes are implemented, ensure they are introduced through formal Acceptance into Service; Commercial Management Deliver as a minimum to the agreed Contractual Services and Professional Services baseline performance, driving improvement in commercial performance where possible; Ensure that we deliver no less than the as sold value for each contractual service and professional services project; Management of the financial process including all aspects of the P&L; Tracking and managing Commercial Risk Register, including timely communication of risk positions to customer, escalating as required; Professional Services Involvement in pre-sales to ensure all aspects of the project are capable of being successful; Working with the Project Management teams and Delivery Leadership to deliver the contracted outcome to the required level of quality and the modelled service and commercial outcome; Understanding of Projects Practice processes, governance and reporting in order to ensure projects are managed and delivered successfully; Growth Identify and actively pursue new ideas for expansion of existing scope of service, referring to the Service Catalogue for opportunity areas; Collaborate with peer groups and internal CC resources to bring new ideas for growth opportunities to your customers; Take all opportunities to grow both the Contractual and Professional Service by: Being fully engaged in Account Planning; Understanding the customers objectives; Understanding the competitor landscape of your customer; Understanding the key vendors and technologies in your customer environment; What youll need Experience of working in a customer aligned service management role within the IT services industry. Experience of leading a team. Strong understanding of customer strategy, industry trends, and business objectives. Commercial acumen with strong experience managing P&L and contract performance. Excellent communication and relationship-building skills. Ability to drive strategic growth and manage complex service portfolios. Collaborative mindset with a focus on team success and customer satisfaction. Active interest in personal and team development. Additional information Start date: Q1 2026 Country: UK Location: Derby - Hybrid working (2-3 days per week at site) Hours: 37.5 Role Type: Permanent TPBN1_UKTJ