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Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Are you an experienced Paediatric Occupational Therapist looking for flexible, long-term work in Hampshire? Were recruiting for a self-employed Associate/Locum OT to support children and young adults aged 2-25 across both public and private sectors. Travel to clinic not paid (can be claimed on perso

Looking for 5 Laggers to start work in CardiffDuration 3-4 months workRates: £27/28ph plus lodge and OT ratesDuties consist of the installation of thermal insulation systems for piping, tanks, HVAC, and building structures.Working on a HospitalCSCS RequiredTPBN1_UKTJ

Looking for 5 Laggers to start work in Cardiff Duration 3-4 months work Rates: £27/28ph plus lodge and OT rates Duties consist of the installation of thermal insulation systems for piping, tanks, HVAC, and building structures. Working on a Hospital CSCS Required AMRT1_UKTJ ...

Job Title: Class 2 Driver Location: Cardiff, CF3 2ES Job Length: Permanent Working Hours: 48 hours per week. Working predominantly on a Monday to Friday basis, however, flexibility to work any 5 days in a 7 day period. Salary: £37,418 with OT paid at 1.5 x salary Extensive Benefits, including but not limited to: • Monthly product allowance alcoholic & non-alcoholic options available. £25 per month for full time or £13 per month for part time employees, • Life Assurance 4 x annual salary if enrolled in pension, 2 x if not enrolled, • Company bonus scheme, • Access to 24/7 GP services, • Enhanced pension contributions - 5/6/7% matched contributions., • 33 days annual leave per year. Bank holidays are normal working days, 3 days allowance must be used to book off Christmas Day, Boxing Day and New Years Day., • Access to My Happy Hour (Reward Gateway) discount portal, • Shares Incentive Plan company matched contributions up to £55 per month

LGV1, HGV1, C+E, LGV 1, HGV 1, CLASS 1 TRUCK DRIVERS WELCOME LONG TERM ASSIGNMENTS ALL YEAR ROUND Staffline is recruiting full time professional HGV Class 1 drivers working Monday to Friday, starting at 1700 to come and work at their busy client's site based in St Athan, near Barry. PAYE rates for the role of HGV Class 1 driver are as follows: Days- £17.27 per hour with OT after 42 hours at £25.91 per hour Nights - £18.30 per hour with OT after 42 hours at £25.91 per hour We are looking for experienced HGV drivers to join our elite driving team. If you have a full Class 1 licence and have a minimum of 1 year experience in driving a HGV vehicle - you could be just the person for the job. Your Time at Work As a Class 1 driver, the work will involve delivering/collecting/trunking car parts from various vendors around the UK. You will be required to have a good level of communication in order to maintain regular contact with your base location, feeding back any issues that may arise. In return for your commitment we can offer regular shifts and start times that suit you. Our Perfect Worker As an HGV LGV Class 1 driver, you will ideally have - 12 months HGV experience No more than 6 points Digi card and DQC Key Information and Benefits Earn from £17.27per hour up to £25.91 per hour (PAYE) Full time regular work from Monday to Friday Canteen on site Weekly Pay - no more stretc...

We are seeking a reliable, approachable, responsive, and hands-on OT Cyber Solution Architect to take complete technical ownership of a major Zero Trust architecture rollout.

Responsibilities: • Lead and complete a comprehensive OT assessment for each manufacturing asset, including: • Inventory of asset control systems, PLCs, HMIs, I/O, communication protocols and connections. OT Systems Engineer - Contract - 12 months – West Yorkshire Our client is a le

On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve f

Otis is growing and is looking for a maintenance mechanic for one of our entities located in Cardiff. You are comfortable communicating to others.

Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management.

Lift Repair Engineer Cardiff Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Cardiff. On a typica

ID Medical is expanding its autism diagnostic service and is seeking experienced ADOS-trained Occupational Therapists.This role involves conducting assessments, working with a multidisciplinary team, and providing feedback to families.The position offers flexible scheduling, competitive pay of £250

You will design and protect IT and OT systems, working with cyber service providers, internal teams, and stakeholders to implement and operate cyber security systems globally.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Job Description

Assessing individuals for health-related benefits using clinical expertise, producing reports, and collaborating with a team.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Job Description

Seeking reliable Class 2 Drivers for multi-drop deliveries in Bridgwater, with a Monday-Friday schedule and optional weekend overtime.A path to permanent employment is available.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Job Description

Assess claimants' health and work capabilities, analyze evidence, and compile reports for the DWP.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Otis is the worl

OT Engineer needed for a 6-month contract, working on a hybrid basis.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Job Description

Responsible for authorising developments in current OT infrastructure working with the Application suppliers, SSE IT, Neos Networks and the SSE customer to develop, test and authorise any changes to architecture of existing Platinum, Gold and Silver level OT Applications. This work includes improvin

Otis is growing and is looking for a maintenance mechanic for one of our entities locatedat Sellafield Cumbria full time. The following information aims to provide potential candidates with a better understanding of the requirements for this role.

As a Registered Nurse (RGN/RMN) with Barchester, you'll play a vital role in delivering outstanding care across both our care homes and hospital services.

Install elevator units ensuring passenger and technical stakeholder safety.This role is for an international, talent-driven company focused on safety, ethics, quality, innovation, and employee opportunity.

This is a casual, part-time role offering flexible working.As a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve.We'll look to you to create a safe and supportive environm

As a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve.We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whils

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located around Reading/Oxford/Basingstoke regio

Provide effective Video Remote Interpreting. P45, other evidence of salary payments. We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals.

Join Otis as a maintenance mechanic in Cardiff to ensure passenger safety by maintaining elevator units, prioritizing safety, ethics, quality, and innovation.

Use the correct tools and equipment for the operation including any relevant safety equipment or protective clothing. Report any defects in equipment or protective clothing immediately. To liaise and form good working relationships with other members of staff within the Branch.

Collect parcels from your local Evri depot at your agreed pickup time.

Hoop Nursing are seeking a compassionate and motivated Registered Nurse to join a long-standing nurse and care team at a nursing home service in Cardiff.

Complimentary gym membership for another person (after 2 years service).

Warehouse Operative Nightshift (Counterbalance FLT).Join a Market-Leading Distribution Business.Our client is one of the UK's leading distributors of thermoplastic sheet, rod and tubing, supplying customers throughout the fabrication, engineering and signage industries.Backed by a globally recognis

Your Time at Work As a Retail Security Officer your duties include: - Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfu

Lawfully deter potential troublemakers on site.

The shifts are 5 days on and 3 days off, the days will be on a rota basis, with two 30-minute breaks, morning, and afternoon.