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Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. This role is based at Luxborough Court School. Luxborough Court School is a purpose-built school registered for 150 pupils aged 5-19 with autism. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children’s homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Occupational Therapists work collaboratively within our schools and children’s homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays including bank holidays * Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we’re looking for will: * Be a qualified Occupational Therapist registered with the HCPC * Have experience and be skilled in delivering therapeutic interventions for children and young people with complex needs * Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences * Be a confident, engaging and effective, model, guide, leader and trainer. * Be highly organised and ready to take the initiative * Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You’ll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___. To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD #INDH

Up to £49,149 + Excellent Benefits Please Note: We will be shortlisting 16.03.2026 and Interviewing 23.03.2026 For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met. You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge. As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team. Luxborough Court School is a brand-new, purpose-built school registered for 150 pupils aged 5 – 19 with Autistic Spectrum Disorder. There is a large sports hall with changing facilities (the site was formally a Premier League football club’s training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. There are good public transport connections with Chigwell Station less than a mile away, providing Central Line Tube services to London and Essex. The road links are good - the site is located near the M11, Junction 4. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get: * Training: A full induction and on the job training * Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays * Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Beautiful working environments with the very best facilities – check out our schools ___ * A recommend a friend scheme that offers a £1,000 bonus every time * Contributory pension scheme – matched up to 5% Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we will also look for: * Comprehensive portfolio of CPD related to Safeguarding and Child Protection. * Outstanding interpersonal and problem resolution skills. * A genuinely empathetic approach is also essential * Full UK driving licence At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools ___. Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Trainee Project Support Placement Programme\n\nPlease note that this is a training course and fees apply.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.\n\nUsing our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.\n\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.\n\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nThe course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Network Admin – No Experience Needed\n\nFuture-proof your career in Network Admin – starting today.\n\nLooking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects. Or you could be between jobs and ready for a fresh start in tech.\n\nThe ITOL Recruit Network Admin Job Programme is designed to help you move into a high-demand network engineering role, even if you have no prior experience.\n\nTrain online at your own pace and land your network admin role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£50,000.\n\nWhy Network Admin\n\nEvery business relies on secure, reliable networks to operate. From corporate offices to cloud-based environments, network engineers are essential to keeping systems connected, secure, and running efficiently.\n\nThis demand translates into strong salaries and long-term job security across industries worldwide.\n\nHow It Works\n\nStep 1: CompTIA A+\nStart with the fundamentals of IT systems, hardware, operating systems, and troubleshooting. This stage builds the core technical knowledge required to work in IT environments.\n\nStep 2: CompTIA Network+\nDevelop the skills needed to configure, manage, and secure wired and wireless networks. You’ll cover networking concepts, infrastructure, troubleshooting, and security aligned with industry expectations.\n\nStep 3: Practical Network Experience\nYou will apply your knowledge through live labs that reflect workplace environments, giving you the practical experience needed to move into a network-focused role.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in network engineering.\n\nWhat You Get\n\n * 100% online, self-paced training\n\n * CompTIA A+ and Network+ certifications\n\n * Live labs for practical experience\n\n * 1-on-1 tutor and recruitment support\n\n * Job guarantee – get a job or your money back\n\n * Starting salary of £28,000–£50,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I expected it to be harder to get into network engineering. Three weeks after I finished the training, I was starting my first role.”– Priya S., Network Technician, Leicester\n\nReady to Start?\n\nIf you want to build technical skills and move into a network-focused role, this programme is designed to get you there.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Health and Safety Advisor – No Experience Needed\n\nFuture-proof your career in Health and Safety – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required.\n\nTrain online at your own pace and land your first health and safety role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy Health and Safety\n\nEvery workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff.\n\nThis demand translates into competitive salaries, career progression, and long-term job security.\n\nHow It Works\n\nStep 1 – IOSH Managing Safely\nBegin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents.\n\nStep 2 – NEBOSH General Certificate\nBuild on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles.\n\nStep 3 – Risk Assessments\nNext, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you can identify hazards, evaluate risks, and recommend control measures.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety.\n\nWhat You Get\n\n * \n\n 100% online, self-paced training\n\n * \n\n NEBOSH & IOSH certifications included\n\n * \n\n 1-to-1 tutor and recruitment support\n\n * \n\n Job guarantee – get a job or your money back\n\n * \n\n Starting salary of £30,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester\n\nReady to Start?\n\nIf you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Digital Marketer – No Experience Needed\n\nFuture-proof your career in Digital Marketing – starting today.\n\nLooking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path.\n\nThe ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience.\n\nTrain online at your own pace and land your digital marketer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £27,600 and £43,300.\n\nWhy Digital Marketing\n\nEvery business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels.\n\nThis demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally.\n\nStep 1: Digital Marketing Foundations\n\nStart with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles.\n\nStep 2: Channel-Based Digital Marketing Skills\n\nDevelop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools.\n\nStep 3: Practical Digital Marketing Project\n\nApply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity.\n\nStep 4 – Job Placement\n\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing.\n\nWhat You Get\n\n * 100% online, self-paced training\n\n * Industry-recognised Digital Marketing qualification (DMI)\n\n * Practical project to build a digital marketing portfolio\n\n * 1-on-1 tutor and recruitment support\n\n * Job guarantee – get a job or your money back\n\n * Starting salary of £27,600 and £43,300\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.”\n\n- Todd M., Digital Marketing Executive, Birmingham\n\nReady to Start?\n\nIf you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

Trainee Junior Project Manager Placement Programme\n\nPlease note that this is a training course and fees apply.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.\n\nUsing our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.\n\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.\n\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nThe course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Trainee Project Manager Placement Programme\n\nPlease note that this is a career training programme including placement, and fees apply.\n\nIs Project Management the right career choice for you?\n\nWithout realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life.\n\nIf you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you.\n\nProject Management roles in high demand and well renumerated, making it a great career choice.\n\nAre you looking to start a new career in Project Management?\n\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management.\n\nWe specialise in placing candidates within the project sector using our career progression and placement program.\n\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme.\n\nUsing our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management.\n\nThe courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe.\n\nSkills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management.\n\nOur money back guarantee\n\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\n\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\n\nCheck our testimonials from the hundreds of candidates we have already helped.\n\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\n\nStep 1 - APM (Association for Project Management) Qualification\n\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\n\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\n\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\n\nOur course is provided online and comes complete with exam simulators and revision tools.\n\nYou will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\n\nStep 2 - PRINCE2 Foundation\n\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n\n * It is a process driven methodology and often referred to as a waterfall methodology.\n\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n\n * The course is provided online and comes complete with exam simulators and revision tools.\n\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\n\nStep 3 - Project Management Simulation\n\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n\n * These projects and scenarios are based on real world project and scenarios.\n\n * Once completed, our tutor will grade your work and issue a certificate of completion.\n\nStep 4 - Recruitment Support\n\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.\n\n * \n\n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n\n * \n\n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\n\nWhat Now?\n\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\n\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Trainee Health and Safety Officer – No Experience Needed\n\nFuture-proof your career in Health and Safety – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required.\n\nTrain online at your own pace and land your first health and safety role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy Health and Safety\n\nEvery workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff.\n\nThis demand translates into competitive salaries, career progression, and long-term job security.\n\nHow It Works\n\nStep 1 – IOSH Managing Safely\nBegin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents.\n\nStep 2 – NEBOSH General Certificate\nBuild on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles.\n\nStep 3 – Risk Assessments\nNext, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you can identify hazards, evaluate risks, and recommend control measures.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety.\n\nWhat You Get\n\n * \n\n 100% online, self-paced training\n\n * \n\n NEBOSH & IOSH certifications included\n\n * \n\n 1-to-1 tutor and recruitment support\n\n * \n\n Job guarantee – get a job or your money back\n\n * \n\n Starting salary of £30,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester\n\nReady to Start?\n\nIf you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Network Engineer – No Experience Needed\n\nFuture-proof your career in Network Engineering – starting today.\n\nLooking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects. Or you could be between jobs and ready for a fresh start in tech.\n\nThe ITOL Recruit Network Engineer Job Programme is designed to help you move into a high-demand network engineering role, even if you have no prior experience.\n\nTrain online at your own pace and land your network engineering role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£50,000.\n\nWhy Network Engineering\n\nEvery business relies on secure, reliable networks to operate. From corporate offices to cloud-based environments, network engineers are essential to keeping systems connected, secure, and running efficiently.\n\nThis demand translates into strong salaries and long-term job security across industries worldwide.\n\nHow It Works\n\nStep 1: CompTIA A+\nStart with the fundamentals of IT systems, hardware, operating systems, and troubleshooting. This stage builds the core technical knowledge required to work in IT environments.\n\nStep 2: CompTIA Network+\nDevelop the skills needed to configure, manage, and secure wired and wireless networks. You’ll cover networking concepts, infrastructure, troubleshooting, and security aligned with industry expectations.\n\nStep 3: Practical Network Experience\nYou will apply your knowledge through live labs that reflect workplace environments, giving you the practical experience needed to move into a network-focused role.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in network engineering.\n\nWhat You Get\n\n * 100% online, self-paced training\n\n * CompTIA A+ and Network+ certifications\n\n * Live labs for practical experience\n\n * 1-on-1 tutor and recruitment support\n\n * Job guarantee – get a job or your money back\n\n * Starting salary of £28,000–£50,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I expected it to be harder to get into network engineering. Three weeks after I finished the training, I was starting my first role.”– Priya S., Network Technician, Leicester\n\nReady to Start?\n\nIf you want to build technical skills and move into a network-focused role, this programme is designed to get you there.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Programmer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Technician – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\n\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\n\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\n\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\n\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\n\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\n\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\n\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\n\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\n\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\n\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\n\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\n\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\n\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\n\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\n\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £28,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Health and Safety Manager – No Experience Needed\n\nFuture-proof your career in Health and Safety – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required.\n\nTrain online at your own pace and land your first health and safety role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy Health and Safety\n\nEvery workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff.\n\nThis demand translates into competitive salaries, career progression, and long-term job security.\n\nHow It Works\n\nStep 1 – IOSH Managing Safely\nBegin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents.\n\nStep 2 – NEBOSH General Certificate\nBuild on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles.\n\nStep 3 – Risk Assessments\nNext, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you can identify hazards, evaluate risks, and recommend control measures.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety.\n\nWhat You Get\n\n * \n\n 100% online, self-paced training\n\n * \n\n NEBOSH & IOSH certifications included\n\n * \n\n 1-to-1 tutor and recruitment support\n\n * \n\n Job guarantee – get a job or your money back\n\n * \n\n Starting salary of £30,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester\n\nReady to Start?\n\nIf you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Network Security Engineer – No Experience Needed\n\nFuture-proof your career in Network Security Engineer – starting today.\n\nLooking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects. Or you could be between jobs and ready for a fresh start in tech.\n\nThe ITOL Recruit Network Security Engineer Job Programmme is designed to help you move into a high-demand network engineering role, even if you have no prior experience.\n\nTrain online at your own pace and land your network admin role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£50,000.\n\nWhy Network Security Engineer\n\nEvery business relies on secure, reliable networks to operate. From corporate offices to cloud-based environments, network engineers are essential to keeping systems connected, secure, and running efficiently.\n\nThis demand translates into strong salaries and long-term job security across industries worldwide.\n\nHow It Works\n\nStep 1: CompTIA A+\nStart with the fundamentals of IT systems, hardware, operating systems, and troubleshooting. This stage builds the core technical knowledge required to work in IT environments.\n\nStep 2: CompTIA Network+\nDevelop the skills needed to configure, manage, and secure wired and wireless networks. You’ll cover networking concepts, infrastructure, troubleshooting, and security aligned with industry expectations.\n\nStep 3: Practical Network Experience\nYou will apply your knowledge through live labs that reflect workplace environments, giving you the practical experience needed to move into a network-focused role.\n\nStep 4 – Job Placement\nOnce qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in network engineering.\n\nWhat You Get\n\n * 100% online, self-paced training\n\n * CompTIA A+ and Network+ certifications\n\n * Live labs for practical experience\n\n * 1-on-1 tutor and recruitment support\n\n * Job guarantee – get a job or your money back\n\n * Starting salary of £28,000–£50,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n“I expected it to be harder to get into network engineering. Three weeks after I finished the training, I was starting my first role.”– Priya S., Network Technician, Leicester\n\nReady to Start?\n\nIf you want to build technical skills and move into a network-focused role, this programme is designed to get you there.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee Project Co-Ordinator Placement Programme\nPlease note that this is a training course and fees apply.\nOur money back guarantee\nIf after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.\nHowever, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.\nCheck our testimonials from the hundreds of candidates we have already helped.\nAre you looking to start a new career in Project Management?\nIf you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management.\nWe specialise in placing candidates within the project sector using our career progression and placement program.\nPlease note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles.\nUsing our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector.\nThe courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector.\nSkills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.\nWhether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.\nStep 1 - APM (Association for Project Management) Qualification\nThe first step is completing the APM Project Fundamentals Qualification (PFQ)\nThis professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world.\nStudy time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam.\nThe course is provided online and comes complete with exam simulators and revision tools.\nYou will be provided with access to a 1hour online revision workshop prior to sitting your exam.\nThis qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience.\nStep 2 - PRINCE2 Foundation\n * PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management.\n * It is a process driven methodology and often referred to as a waterfall methodology.\n * Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam.\n * The course is provided online and comes complete with exam simulators and revision tools.\n * You will be provided with access to a 1-hour online revision workshop prior to sitting your exam.\nStep 3 - Project Management Simulation\n * With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager.\n * These projects and scenarios are based on real world project and scenarios.\n * Once completed, our tutor will grade your work and issue a certificate of completion.\nStep 4 - Recruitment Support\n * Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector.\n * We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot.\n * \n * Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.\n * \n * They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.\nWhat Now?\nTo accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance.\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations.\nWe look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management

Job title: Mechanical Technician\nLocation: Brimsdown, Enfield (North London, UK)\n\nWorld-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Mechanical Technician, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. \n\nThe role:\nAs a Mechanical Technician, you will help drive our goals by:\n\nInstall, maintain, and repair mechanical components and plant equipment using engineering drawings, tools, and workshop machinery; fabricate parts from blueprints or through reverse engineering.\nConduct equipment testing, commissioning, and fault diagnosis on manufacturing systems including pumps, fans, conveyors, furnaces, and piping for hazardous/non-hazardous fluids.\nPerform preventive maintenance, inspections, and corrective tasks; use SAP (CMMS) to record work, manage hours, and support spare parts procurement.\nComply with Johnson Matthey's safety policies, procedures, and engineering standards, including Life Saving Policies and Management of Change; perform additional duties as required.\nYou will work a 12-hour rotating shift pattern, including days, and weekends on a 5-on, 4-off rotation.\n\nKey skills that will help you succeed in this role:\n\nRecognised Mechanical Engineering apprenticeship with a minimum Level 2 qualification in mechanical, fabrication, or maintenance.\nSkilled in mechanical maintenance, fabrication, installation, repairs, and interpreting technical drawings in industrial environments.\nProficient with tools, workshop equipment, hydraulics/pneumatics, MS Office, and SAP; strong understanding of safety regulations.\nSelf-motivated team player with strong communication, attention to detail, manual handling capability (up to 25kg), and a safety-first mindset.\nEven if you only match some of the skills, we'd love to hear from you to discuss further!\n\nDue to the nature of this role applicants must be non-smokers and have been free from nicotine products for at least 3 months.\n\nWhat we offer:\nWe make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as:\n• Retirement savings\n• Share plans\n• Saving accounts\n• Life Assurance and Income Protection\n• Medical plans / health assessments\n• Fitness discounts\n\nReady to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!\nAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.\n\nFor any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.\nClosing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.\n\n#CVL #EVB #JMUK #LI-HC1\n\nTo submit your application, please click the "Apply" button online.\n\nAll applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information.\n\nFor more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice.\n\nJohnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms., • Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals., • Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms., • Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency., • Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles., • Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.What you'll bring:, • Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications., • Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems., • Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance, • Proven experience partnering with developers on component implementation, governance pipelines, and code alignment., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms., • Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals., • Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms., • Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency., • Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles., • Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.What you'll bring:, • Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications., • Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems., • Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance, • Proven experience partnering with developers on component implementation, governance pipelines, and code alignment., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do • Design and implement scalable APIs and backend services, primarily in Scala, to integrate ML models into production systems and deliver personalised experiences., • Real time data processing and gRPC microservices (Typelevel stack)., • Take end-to-end ownership of services, from development to production operations, • Optimising the performance of the application in the cloud environments, • Creating/improving automated pipelines that support our Continuous Delivery process, • Build, scale and maintain large scale cloud-based services, • Work closely with data scientists, ML engineers, and product teams to align technical solutions with business goals., • Refining the team processes to continuously integrate and working towards a continuously deliverable application., • Championing best practices to develop clean, resilient code that performs at serious scale., • Coaching and providing feedback to fellow developers.What you'll bring, • Strong software engineering skills with experience in Scala, ideally the typelevel stack (bonus if you have exposure to Golang and Python)., • Interest in machine learning, personalisation systems and cloud technology - even if you haven't worked extensively in ML before., • Demonstrated experience designing, implementing, deploying, and maintaining production-grade APIs and backend services, including responsibility for reliability, performance, and on-call support., • Hands-on experience working with data processing frameworks and distributed systems used to ingest, process, and store large-scale datasets, with an understanding of scalability, fault tolerance, and performance considerations., • Practical experience with modern software development practices, including automated CI/CD pipelines, containerisation technologies (e.g., Docker), and deploying applications to cloud environments (e.g., AWS or GCP)., • Ability to collaborate effectively across teams and communicate technical concepts clearly., • A problem-solving mindset and eagerness to learn new technologies and approaches., • Ability to challenge technical choices, architecture, tools and processesTeam overview Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences · Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better . And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Sky are developing a cutting-edge AI Operations platform that supports large-scale streaming, content delivery, and live services across the Sky and NBCUniversal ecosystems. We are looking for a Senior Engineer who is passionate about comples systems and the advancement toward AI-assisted operations. This Senior Software Engineer position within AI Operations focuses on designing, building, and maintaining complex systems that enable alert ingestion, correlation, automation, and operational intelligence at scale. The role is hands-on and deeply technical, offering opportunities to influence platform architecture, contribute to AI-adjacent projects, and shape the application of intelligent automation across intricate operational environments. We utilize a range of technologies to achieve these goals, including machine learning, data engineering, AI, and GENAI for supporting GST. What you'll do • Work as a full-stack software engineer, coding, developing, and testing applications using Golang and Python, across service, API, and automation layers, • Lead the strategic development and implementation of the AI Operations platform, driving AI-enabled software solutions for alert ingestion, correlation, automation, and operational workflows, • Design, build, and operate software and automated testing frameworks on AWS, including unit tests, integration tests, API tests, and environment-based validation, • Document and maintain every aspect of applications and software, including design specifications, configuration, deployment processes, and troubleshooting runbooks, • Train, mentor, and oversee development team members through code reviews, design walkthroughs, and technical guidance, • Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues, • Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software systems, • Develop strong cross-functional relationships with leaders, product owners, engineers, programmers, and QA, contributing to planning, delivery, and operational support. What you'll bring, • Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis, • Proficie ncy in programming languages such as Golang and Python, • Proven expertise in building and scaling automated testing ecosystems on AWS , with the ability to design comprehensive test suites-including unit, integration, and API testing, • Hands-on experience working with algorithms and artificial intelligence, applied within software platforms or automation workflows, • Strong knowledge of REST APIs, i ncluding API design, versioning, and integration, with experience using low-code / no-code automation platforms, • Experience working with MongoDB and Postgres, including data modelling, query optimization, and operational support, • Proven experience creating and maintaining technical documentation, including design specifications, configuration guides, deployment processes, and troubleshooting documentation, • Experience maintaining architecture artifacts such as sequence diagrams and software specification diagrams to support system understanding and change management, • Ability to lead and introduce innovative design concepts, influencing development strategies, patterns, and engineering techniques, • Proven ability to provide technical solutions, troubleshoot engineering automation issues, and stay current with emerging software technologies to design features that complement the platform Team overview You'll join a globally distributed engineering team working across Sky and NBCUniversal platforms, supporting services used by millions of customers worldwide. The team operates at the intersection of software engineering, platform reliability, and AI-assisted operations. We build systems that help engineering and operations teams detect issues earlier, respond faster, and continuously improve platform resilience and operational outcomes. Collaboration across regions, disciplines, and time zones is a core part of how we work. Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Leeds is home to two Sky offices; our contact centre and digital tech hub at Whitehall, and our Central Square customer sales centre right at the heart of the city. Our modern spaces, with subsidised cafes and dedicated break-out spaces, provide a balance for our hybrid working teams. Need a break? You can blow off steam over a game of pool or table tennis, or stay fit with local gym discounts We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do ; • Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements., • Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem ., • Be the system admin for Adobe Campaign & the owned comms stack, • Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools., • Enable business adoption & lead Ideation Workshops and User Story Creation, to drive product requirements and drive the effective usage of our tools in the business., • Advise on Campaign best practice to ensure tooling is usilised effectively, • Join Quarterly Planning & support experimentation & development teams in sprint planning as required ., • Lead our campaign management vendor partnerships & ensure tooling remains best-in-class, • Ensure Technology Stack for campaign execution adheres to Compliance & Policy Requirement s, • Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ;, • Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification., • Demonstrated expertise in managing complex digital campaigns and platform migrations, • Deep Technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred., • Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include web analytics, customer data management, consent management, personalisation, and digital marketing., • A proven track record of product ownership in a complex & fast moving organisation., • Proven track record influencing and working with decision makers to drive strategic decisions . Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: • Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale., • Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities., • Embedding best practice technologies and championing their adoption to further consolidate technology choices., • Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation., • Building internal Martech capabilities to enable & empower teams a\cross Sky Residential & Group OTT and to drive operating efficiencies.The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms., • Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals., • Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms., • Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency., • Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles., • Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.What you'll bring:, • Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications., • Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems., • Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance, • Proven experience partnering with developers on component implementation, governance pipelines, and code alignment., • People - How you've built, supported, or enabled high-performing teams., • Process - How you apply scalable user-centred design methods to deliver measurable outcomes., • Position - How you influence strategy and champion design across an organisation., • Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.