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This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who we are looking for: Charles River focuses intently on delivering market leading and feature rich technology wrapped in an exceptional client service experience. Reporting to the Chief Revenue Officer (CRO) who in turn reports to the President and CEO of CRD, you will have responsibility for the Charles River Development EMEA region, spanning approximately 170+ employees across the region. You must have vision, drive, and the ability to execute, together with superior leadership skills. You will directly report into the CRO and work across the management teams of CRD, Alpha and State Street. Additionally, you will be a member CRD Executive Committee (EC) Management Committee (MC) and the State Street EMEA Leadership Team. You will be accountable for regional financial performance, revenue, expense, operations, staff, clients, contributions to global product development and innovation efforts, risk and governance. You will be an ambassador, driving forward the CRD and States Street solutions, culture and vision of the company through leadership and client engagement to ensure a prosperous future for the company. You will have a proven aptitude to present and deliver a compelling case for significant investment in operational solutions. You must have the ability to lead by example and will be expected to be actively involved in major sales opportunities and C-Level customer relationship management, including ownership as an executive sponsor for key clients. Market knowledge of the professional investment management industry is preferred but greater value will be attached to the ability to lead, attention to detail, critical analysis, the ability to provide quality relevant, feedback and mentoring to staff. Why this role is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and alternative investment management. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for Management, leadership and growth of the EMEA operations for Charles River Development, that will report directly to the CRO of CRD. Ensuring achievement of revenue targets, client retention mandates and transition of self-managed clients to CRD's SaaS offering. Hands-on day to day management, hiring, mentorship, customer retention, driving of the sales process, client SaaS conversion, deal closure, and managing the services operations. Management of the EMEA budgets and P&L Oversight of operations in CRD/State Street Hubs, currently centred in Poland. Setting targets, budgets and goals for local Management Committee, monitoring sales forecasts and setting headcount for the EMEA region Leading and driving the implementation of best practices, policies, and cross-CRD initiatives aimed at creating organizational efficiency, effectiveness, and improved client experience. Sales and services for the EMEA region of enterprise investment SaaS solution for front and middle offices of institutional, wealth management and alternative investment firms Overseeing company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met Reviewing and contributing to product direction and planning, especially for markets in the EMEA region. Acting as an ambassador for both CRD and State Street at external industry events, increasing the prominence of CRD in EMEA Working closely with CRD's EMEA management to identify and develop business opportunities Maintaining the highest standards of conduct, integrity and risk excellence Ensuring that the business has the right resources to operate effectively and that staff are motivated and engaged Planning and executing an effective employee experience through events such as Town Hall meetings and other key employee communications and engagements. Implementation of all Global Strategic Initiatives and practices across the EMEA region. What we value Previous experience in a similar role, managing a region/business/product line and ability to demonstrate growth and expansion within the same. Proven record of strong stakeholder and client management both internally and externally. A strong track record of building and leading high-quality teams and instilling in them a performance orientation, engaging and inspiring in them a sense of shared purpose and the collective skillsets needed to deliver stretch goals. Excellent written, verbal, listening and presentation skills Strong management skills and the ability to proactively plan and execute on objectives. Ability to coach and develop senior level managers. Must be comfortable and able to credibly engage and build relationships with C-level management Ability to develop strong cross-functional and cross-regional relationships with peers and key stakeholders across both CRD and the wider State Street organization Ability to deliver on key initiatives with minimal oversight and guidance Strong price and contract negotiation skills Excellent interpersonal and public speaking skills Proven ability to implement industry and technical best practices. Strong contributor with high motivation and the ability to take initiative and delegate effectively. An analytical, creative, and innovative approach to solving problems Deep commercial acumen; having managed a P&L previously with focus on growth and business development An executive presence and the ability to interact and influence effectively at senior levels both internally and externally. Education & Preferred Qualifications A university degree is required - a business management, finance or technical degree is desirable. Proven experience in a similar or relevant role e.g. Head of Region, Managing Director, Business Head, SVP. Additional requirements Experience in the investment industry is preferred (sales or product management experience with order management, execution management, electronic trading, portfolio management, analytics, risk management, IBOR, Data Management or other investment software products preferably delivered via SaaS to institutional investment managers, wealth managers, alternative investment managers, banks, brokerages, insurance companies, asset owners, and/or hedge funds is ideal) Consulting sales and/or management experience desirable, but not as a replacement for enterprise software experience Must have the ability to display depth and understanding of market, solutions and product content Must have technical acumen to understand CRD products, competitor products and strategies, customer requirements, objections, articulate CRD advantages and mentor staff. Preferably should have experience with strategic product planning and product management especially for the EMEA financial market Ability to diagnose problems quickly and have foresight into potential issues Experience in the mitigation of risk and meeting all compliance & legal requirements Comfortable in engaging with senior-level client leaders, at industry events, and in the media - must be able to connect with various audiences About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents’ safety and wellbeing Maintaining accurate records and case notes using housing management systems 5 Days a week on site Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Survivors of domestic abuse Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills

Housing Options Officer Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role. Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Safeguarding and risk management Equality Act 2010: Public sector equality duty Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include: Interviewing and assessing homeless people Preventing homelessness by promoting housing options and providing effective advice Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended. Participating in a duty rota system with other Housing Options Officers Effectively managing a caseload, within the constraints of the HRA Utilising and updating the HOPE/Orchard housing management systems. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate

Procurement Officer Description We are seeking an experienced and motivated Procurement & Lettings Solutions Officer to join our Temporary Accommodation service. This role plays a key part in preventing homelessness by securing quality private rented homes, conducting property inspections, engaging with landlords and agents, and supporting applicants into sustainable tenancies. You will work in a fast‑paced environment, building strong partnerships and helping to increase the supply of suitable accommodation for households in need. Key Responsibilities • Procure private rented properties for a range of housing schemes., • Negotiate terms with landlords and letting agents to secure value‑for‑money accommodation., • Build, maintain and strengthen relationships with landlords, agents and property providers., • Promote housing schemes through landlord events, cold calling, property visits and digital engagement., • Carry out property inspections to ensure compliance with HHSRS and statutory standards., • Work with landlords to ensure required works are completed prior to letting., • Accompany applicants to viewings, assessing suitability and supporting them through the process., • Assist tenants at sign‑up and provide follow‑up support to sustain tenancies., • Conduct home visits as part of homelessness prevention and tenancy sustainment work., • Maintain accurate records, performance metrics and document verification in line with procedures., • Contribute to service improvement projects and communications plans. Skills & Experience • Strong knowledge of homelessness legislation, welfare benefits and landlord/tenant law., • Understanding of HHSRS and property‑related health and safety standards., • Experience working with landlords and agents to secure private sector accommodation., • Excellent negotiation, communication and mediation skills., • Ability to manage a busy caseload, work independently and meet deadlines., • Strong organisational skills with the ability to plan inspections and maintain accurate records. Desirable Qualifications • Housing‑related qualification (e.g., Housing Studies)., • HHSRS training or certification. Additional Requirements • Ability to travel for viewings and property inspections., • Willingness to work with vulnerable applicants in a sensitive and professional manner

We are seeking a detail-oriented and proactive Leasehold Officer to join our Housing Services team. You will be responsible for managing leasehold properties, ensuring accurate administration, effective communication with leaseholders, and compliance with relevant legislation. This role is key to maintaining positive relationships with leaseholders and supporting the council’s commitment to high-quality housing services. Key Responsibilities Manage leasehold accounts, including service charges, ground rent, and major works Provide advice and guidance to leaseholders on their rights, responsibilities, and payment obligations Administer leasehold agreements, including assignments, transfers, and lease renewals Respond to enquiries, complaints, and disputes from leaseholders promptly and professionally Liaise with internal teams, contractors, and external advisors to ensure service delivery and compliance Ensure records, reports, and correspondence are accurate and up to date Support the council’s compliance with leasehold legislation, health and safety, and housing policiesPerson Specification Essential: Experience working in leasehold management, housing administration, or property services Strong knowledge of leasehold legislation and rights Excellent customer service and communication skills Ability to manage multiple tasks and maintain accurate records Strong problem-solving and organisational skillsDesirable: Experience in a local authority or housing association setting Knowledge of service charge calculation and budget management Experience managing contractor liaison for leasehold worksIf you have the relevant skills then please apply today

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer‑focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well‑managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes.Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support.Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign‑ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters.Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required.Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents’ groups, care providers, and local organisations.Essential Qualifications & Experience GCSE/O‑Level, NVQ Level 3, or equivalent experience. Experience in a customer‑facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately.Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer‑care ethos and commitment to delivering high‑quality services. Problem-solver with good judgement and decision-making ability. Self‑motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career

Complaints and Information Manager Salary: £26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant.Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices.Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes.Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman.Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation.Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Education, Communication and Outreach Officer Salary: £32,000 - £38,000 per annum, depending on experience plus Veolia benefits Location: Hybrid working 3 days in our Kingston Upon Thames, KT1 3GZ Duration: FTC until March 2027 To apply please provide a CV max 2 A4 pages and a cover letter max 1 A4 page. Applications without a cover letter will not be progressed. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: In the Education Communication Outreach (ECO) Officer position, you will work closely with the Contract ECO Manager to develop and deliver a food waste recycling improvement plan for the borough. You will also work on other community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also deliver educational sessions to schools and with residents in the local community. You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture. The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Shropshire and from our Head Office in Shrewsbury.. What we are looking for Essential: Experience delivering behaviour change and/or community engagement techniques and analysing results Experience of project and event development and delivery Superb written and verbal communication skills including presentation skills Experience of building strong stakeholder relationships Ability to identify good news stories and develop them in partnership with PR team A flexible and proactive approach that prioritises meeting our client and service user needs Desirable: Recycling and waste industry knowledge Understanding or experience of working with local authorities Ability to develop creative visual content across multiple formats Advanced understanding of data management and analysis Understanding of PR, social media, social advertising and digital communications What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role ·Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. ·Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. ·Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. ·Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. ·Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. ·Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. ·Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. ·Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. ·Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements ·Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. ·Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. ·Experience preparing and presenting cases in Court, including knowledge of civil proceedings. ·Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. ·Excellent customer service and communication skills, with the ability to support vulnerable residents. ·Organised and able to manage a varied workload, prioritising effectively to meet deadlines. ·Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. ·Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

We are currently recruiting for an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team, playing a key role at the front end of the service in preventing homelessness and delivering effective housing advice. This is a fast-paced, customer-facing position where you will act as the first point of contact for residents, providing immediate housing advice, triaging cases and coordinating responses to ensure customers receive the right support at the earliest opportunity. The Role ·Act as the first point of contact for residents presenting with housing issues, delivering a high-quality triage and advice service. ·Provide rapid responses to housing enquiries via front of house, telephone, email and web forms. ·Work proactively to prevent homelessness at first contact, including negotiation with landlords, family members and other stakeholders. ·Coordinate appointments for Housing Options Officers, visiting officers and tenancy relations officers. ·Manage and monitor incoming enquiries, allocating cases appropriately across the service. ·Provide housing advice, signposting and initial decision letters in line with legislation and council procedures. ·Support customers to explore housing options including private rented sector, mutual exchange, mobility schemes and homelessness prevention tools. ·Work closely with internal teams and external partners including housing providers, DWP, health services, probation and third sector organisations. ·Ensure all case information is accurately recorded on relevant systems and meets reporting requirements. ·Support vulnerable households, including those with mental health, substance misuse or complex needs, ensuring appropriate referrals are made. ·Assist in the assessment of applications under Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. ·Contribute to homelessness prevention initiatives and continuous service improvement. Key Requirements ·Experience working within a Housing Options, Homelessness or Housing Advice environment. ·Strong understanding of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. ·Experience delivering frontline customer service and housing advice. ·Ability to manage a high-volume caseload in a fast-paced, front-facing environment. ·Strong communication and negotiation skills with the ability to resolve complex situations. ·Experience working with vulnerable clients and partner agencies. ·Good IT skills with experience maintaining accurate case records. ·Ability to work to targets, deadlines and performance standards. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Options, Homelessness Prevention and Housing Advice services throughout the UK. Even if you are happy in your current role, we welcome calls from Housing Options Officers, Triage Officers, Homelessness Prevention Officers and Housing Advice Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us

Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party's claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards. To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies. To administer and respond to Charge Certificate correspondence in line with quality and performance standards. To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process, ensuring that the debt is administered within legal constraints and according to policies and procedures. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ or equivalent standard and evidence of continuing professional development Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Working knowledge of the services that fall under the Environment portfolio. Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc. An Understanding of legislation and the statutory processes that need to be followed across the portfolio, with a particular emphasis on areas where there are high volumes of contact, such as parking. Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications. Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook. Experience in analysing data and carrying out investigations to inform decisions. Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload. Experience in using computer systems and databases. Compliance Requirements 3 Years References Enhanced CRB/DBS is required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Specifications Technologist - Part Time Proud of their innovation and drive for excellent quality products, they are leaders in providing consistency at all stages in the supply chain. They are known for using high end raw materials and always strive to achieve the highest of standards. About the Specifications Technologist job Reporting to the Senior Technologist, this role is responsible for preparing and submitting external customer specifications and managing artwork processes, including updates to nutrition and packaging data. Key tasks • Take full responsibility for preparing, checking, and submitting external customer specifications, including generating and submitting pack copy to meet customer and legal requirements., • Manage the artwork approval process, ensuring all back-of-pack information is accurate and fully compliant with labelling policies and legislation and meet deadlines to ensure all submissions and artwork are completed accurately and on schedule., • Maintain all internal and external packaging data, ensuring full compliance with Plastic Packaging Tax (PPT) and Extended Producer Responsibility (EPR) reporting., • Consistently apply customer technical policies, current labelling standards, and regulatory requirements to all specifications and pack copy to ensure full compliance., • Work closely with the Technical and NPD teams both in and outside the UK. About You • The successful candidate shall ideally have a degree in food science or nutrition. Experience of working with major retailers either in technical administration or specification writing, preferably using FIND, Oracle or an equivalent is essential., • A passion for food and an appreciation of requirements in developing high quality retail products. More details The Part Time Specifications Technologist job (ref:9030) is paying up to £35,000 Pro Rata according to your experience. The package includes 25 days holiday (prorated), pension, free or discounted food. The working hours are 3 days per week (22.5 hours), but this could be 4 shorter days. The site is in South West London and commutable from parts of Surrey and Kent – the role offers hybrid work. Alternate job titles - Specification Technologist | Specifications Writer | Technical Administrator | Technical Assistant | Technical Officer | Food Technologist | Food Industry Specifications Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. ‎‎‎If this role isn’t quite what you’re looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK

Location: Thames Valley Air Ambulance Head Office, Stokenchurch Working hours: 37.5 hours - Hybrid Working, minimum of 2 days per week in office (subject to business needs) Salary: £30,420 - £34,810 Contract: Full-time, Permanent TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond. Make a life-saving difference every day. At Thames Valley Air Ambulance, every second counts. Our crews are called to the most serious emergencies across Berkshire, Buckinghamshire and Oxfordshire, bringing hospital-level care directly to those who need it most. None of this is possible without the generosity of our supporters and thats where you come in. Were looking for a Corporate Fundraising & Engagement Officer to help us grow and transform our corporate fundraising programme. This is an exciting opportunity to build meaningful, high-impact partnerships with companies who want to make a genuine difference in their communities. If youre proactive, relationship-driven and excited by the idea of securing and stewarding partnerships that help save lives, wed love to hear from you. Why this role matters You'll be at the heart of our mission, building powerful partnerships that bring vital income and awareness to our life-saving work. Youll join a friendly, ambitious and supportive team where your ideas are encouraged, your development is prioritised, and your work has real, tangible impact every single day. What youll be doing As our Corporate Fundraising & Engagement Officer, you will: Secure new corporate partnerships through smart prospecting, tailored proposals and confident networking. Manage and grow existing partnerships, ensuring every supporter feels valued, engaged and inspired. Develop compelling proposals, pitches and partnership materials that bring our mission to life. Work collaboratively across the charity to maximise opportunities and ensure corporate partnerships contribute to wider organisational goals. Deliver our corporate partnerships strategy, identifying and developing new opportunities for income and engagement. Nurture long-term, meaningful relationships with corporate partners across a range of sectors. Support the delivery of innovative fundraising initiatives, ensuring a brilliant experience for our partners at every stage. About you Youll thrive in this role if you are: A confident relationship-builder with experience in corporate fundraising, partnership management, sales or business development. Someone who enjoys meeting new people, spotting opportunities and making things happen. Motivated by achieving targets and delivering high-quality work. A strong communicator, persuasive, personable, and able to engage people at all levels. Organised, proactive and able to manage multiple deadlines with ease. Passionate about making a difference and excited by the idea of helping fund life-saving missions. Youll also bring: A proven track record of securing or managing five-figure+ partnerships. Experience building a pipeline, delivering plans and hitting financial targets. Strong negotiation and influencing skills. Commercial awareness and the ability to identify high-value opportunities. Experience with CRM systems and an understanding of data protection and fundraising compliance. A full driving licence and access to transport. What we offer A supportive and collaborative fundraising team. A role where your work directly contributes to saving lives. An environment that values personal development, creativity and ambition. The chance to shape a growing and increasingly strategic income stream. If youre driven, innovative and excited to build partnerships that make a real and lasting difference, wed love to hear from you. Why join us? At Thames Valley Air Ambulance, youll be part of a dynamic, compassionate, and forward-thinking organisation. Were proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance. In return we offer a competitive salary and great staff benefits such as. Holiday 25 days per annum / 187 Hours Holiday Trading Buy + sell up to 5 days per year Hybrid Working minimum 2 days in office Flu Vaccination provided annually Blue Light Card 2year membership option Employee Assistance Programme Pension Scheme Royal London Simplyhealth Medical cash back scheme Disability Confident Employer Our values We live by our values every day: We care no matter what for our patients, their families, and each other. We go above and beyond in the care we provide and the work we do. We do the right thing in how we act and the decisions we make. Together we are TVAA because together, we save lives. Diversity and inclusion Were committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete our online application form and tell us why youre excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship. REF-227 700 TPBN1_UKTJ

Description Our local government clients in Greenwich, Greater London, seek a Complaints & Information Governance Officer to be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. Responsibilities To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Members' Enquiries to the Directorate of Children's Services. To work as part of a team delivering high-quality services across the remit of the service, having lead responsibility for one or two of the following areas, i.e. (i) Complaints, (ii) Freedom of Information, (iii) Data Protection, (iv) Members' Enquiries. To develop and maintain good relations with service areas and partner agencies To maintain a good working knowledge of the legislation, policies and protocols relevant to the service's work, e.g., Information governance and complaints procedures relevant to Children's Services. To provide an excellent and professional standard of service to all stakeholders, including the provision of advice and guidance. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Degree and equivalent experience dealing with complaints relating to Children's Services Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM Criteria for Shortlisting – Experience of working in at least one of the following specialist areas, FOIA, DPA, Complaints or Member Enquiries Knowledge of complaints processes, including mechanisms for resolving complaints informally and the use of Alternative Dispute Resolution mechanisms. Excellent working knowledge of the Complaints procedures applicable to Children's Services, Schools, Freedom of Information Act, Data Protection Act, and information sharing legislation. Experience of successfully dealing with colleagues and the public, including communicating difficult issues effectively both orally and in writing. Knowledge of records management and retrieval systems and record-keeping protocols. Experience of working with computer-based systems, in particular Microsoft Excel, e-mail and scanning facilities. Demonstrable Understanding of the application of confidentiality principles to the area of work. Experience in project management and/or research work and relevant techniques. Experience in facilitating complaint resolution meetings. Experience in writing reports Experience in undertaking complex investigations. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Join a values‑driven charity where your skills help tenants thrive - Housing and Tenancy Officer Location: Based at Sidcup, Kent with weekly travel to Surrey Salary: £27,810 per annum + £1200 car user allowance per annum Hours: 37 hours per week, Monday to Friday Interview dates: 22nd April 2026 and/or 24th April 2026 Are you looking for a rewarding role where you can support tenants to sustain their independence and wellbeing? We have two brand new opportunities to join our Housing and Property services function as a Housing and Tenancy Officer. In this vital role, you will be responsible for the effective management of the full tenancy lifecycle and for providing high-quality housing management and tenancy support to tenants. Key responsibilities: Tenancy Management – complete tenancy sign ups and inductions, manage the end of tenancy processes, offer general housing related advice and support, resolve any tenancy disputes and maintain accurate tenancy records. Tenant Support – Promote and uphold the privacy, dignity, rights, health, safety and wellbeing of people using Avenues services, manage a caseload of tenants providing regular support visits, housing support and supporting daily living skills (budgeting, routines etc.) and act as a point of contact for tenants. Income, Benefits & Arrears Management – support benefit applications, review and disputes, support tenants with Housing Benefits, Universal Credit and welfare related claims, monitor and maintain accurate rent and service charge records, effective management of rent arrears and support annual rent review including negotiating with Housing Benefit teams. Property & Compliance – manage a caseload of properties, conduct site visits, property inspections and health and safety checks. Collaboration & Communication – work closely with operational colleagues, internal departments (e.g. Finance), liaise with external agencies such as House Benefit teams and Social Services and build and maintain effective working relationships. What are we looking for? Understanding of supported housing and the housing and accommodation needs of people with complex needs Knowledge of tenancies and experience in successfully enforcing tenancy obligations Strong understanding of housing management services and related legislation including Local Area Housing Allowance and pending changes to Housing Benefit and supported housing funding Experience negotiating rent and service charges with local authorities Experience in successfully reducing tenancy arrears and bad debts Experience of working with vulnerable people such as those with learning disabilities, autism or an acquired brain injury would be highly desirable Proficient IT user, including Office 365 Highly organised, proactive and able to prioritise workload Excellent communication skills and a genuine enjoyment of working with people Full UK driving licence and access to own vehicle for business use For more information on the role and what we are looking for, please see the attached role profile. Why join us? Avenues Group is a charity built on strong values and a commitment to helping disabled and autistic people live the lives they choose. In this role, you’ll play a key part in ensuring our tenants have safe, secure homes and the support they need to thrive. You’ll be joining a collaborative Housing & Property Services team where your professional knowledge is valued, your ideas are welcomed, and your work has clear, measurable impact. Whether you’re resolving a tenancy issue, supporting a tenant with budgeting, or making sure a property meets compliance standards, you’ll know your work directly improves people’s quality of life. As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. For an informal chat about the role, contact our recruitment team today or apply now and we will be in touch. We may close the advert earlier than stated if we experience a high level of applications

Housing Complaints / Resolutions Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working Stage 2 Complaints£28ph Umbrella 3 month contract to start ASAP - extension possible We have a fantastic new job opportunity for a Stage 2 Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Stage 2 Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progressKey skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills

Strategic leadership role | Influence childrens social care practice | Shape service improvement | Evidence-informed decision making If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services. Youll take ownership of audits, feedback, and performance data to ensure meaningful improvements for children and families. Youll work in a culture that values reflective practice, continuous learning, and professional accountability. This is a role with scope for strategic influence, autonomy in shaping service development, and direct impact on outcomes for children Package & Benefits Salary - £86,974.41 to£99,655.50 Up to £5,000 relocation package and practical support with your move. 16% employer pension contribution. Assistance sourcing suitable and affordable accommodation. Lower local income tax rate of 20%. About the Company You will be joining a well-established childrens social care service committed to safeguarding, continuous improvement, and evidence-informed practice. The culture encourages reflective learning, collaboration, and excellence in delivering outcomes for children and families. Key Responsibilities Lead the quality assurance function, overseeing audits, feedback, and practice improvement initiatives. Manage the Feedback Service, Designated Officer, and Practice Development Leads to ensure insights drive service enhancements. Produce and present performance reports for senior leadership and safeguarding partners. Represent childrens social care in safeguarding partnerships and contribute to service transformation and inspection readiness. About You Extensive experience in childrens social care, with a proven track record in quality assurance or practice improvement. Strong analytical, leadership, and strategic management skills. Commitment to evidence-informed practice and improving outcomes for children and families. If youd like to explore this opportunity, even if your CV isnt fully up to date, wed love to speak with you. Contact or call 07401 281738 for more information or a confidential discussion. TPBN1_UKTJ

We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role ·Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. ·Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. ·Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. ·Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. ·Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. ·Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. ·Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. ·Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. ·Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. ·Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements ·Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. ·Strong understanding of tenancy management, rent arrears prevention, and housing legislation. ·Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. ·Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. ·Confident using IT systems to record, update, and retrieve housing information accurately. ·Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. ·Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. ·Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Jackat Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Facilities & Maintenance Operative (Known internally as Maintenance Officer) Location: Canning Town, East London Salary: £(phone number removed) per year (depending on experience) salary increase in April Contract: Full-time, Permanent Why work at Your Place? · 25 days annual leave, rising by one day each year up to 30 · Bank holidays included · An extra day off for your birthday · A weekly Wellbeing Hour to do whatever supports your wellbeing · 2 Wellbeing Days per year · Reimbursement for gym membership · Cycle-to-work scheme and season ticket loans · Free eye tests and contributions towards glasses · Pension · We match your pension contributions up to 7.5% · Internal training and development · Membership to professional bodies where relevant · Flexible Working · Discounts on holidays, shopping, dining out and more through our Proud to Care scheme and blue light card About This role plays a vital part in ensuring our buildings remain safe, clean, and welcoming for residents, employees, and visitors. You will support the Facilities Manager in delivering planned and reactive maintenance, health & safety checks, and general caretaking duties across the site. Responsibilities • Carry out daily, weekly, and monthly planned maintenance tasks (fire alarm tests, water temperature checks, emergency lighting tests, etc.), • Provide first-line response to reactive maintenance, cleaning, and repair requests, • Conduct minor building repairs, spot cleaning, decorating, and basic plumbing tasks, • Inspect plant rooms, boilers, and equipment for leaks and general condition, • Ensure equipment is safely stored, maintained, and compliant with safety standards, • Support Customer Services with scheduled room health & safety checks Cleaning & Caretaking • Perform general janitorial duties, • Maintain cleanliness and safety across communal areas, • Assist with grounds inspections and upkeep, • Clear snow and grit pathways during adverse weather Facilities Support • Carry out porterage duties (furniture moves, room setups, etc.), • Use hand and power tools safely and effectively, • Liaise with subcontractors to ensure high-quality work and safe practices, • Maintain accurate digital records and update internal systems, • Provide excellent customer service to residents Health & Safety • Follow all organisational Health & Safety procedures, • Contribute to risk assessments and implement required actions, • Report and follow up on maintenance, cleaning, or safety concerns Other Duties: Undertake additional tasks within your capability as required Person Specification Experience · Experience in building maintenance, caretaking, handyperson duties, or cleaning · Experience with risk assessments or a health & safety qualification Qualifications · Building trade or health & safety/facilities qualification (desirable) · Full UK driving licence (desirable) Skills & Knowledge · Strong understanding of building-related health & safety requirements · Good communication skills · Confident using IT systems Abilities · Able to manage workload effectively · Able to communicate professionally with a wide range of people · Accurate data entry and record keeping Personal Qualities · Confident in challenging unsafe behaviour · Diplomatic, tactful, patient, and approachable · Self-motivated, reliable, and punctual · Strong interpersonal skills Pre-Employment Requirements · Enhanced DBS check · Proof of right to work in the UK · 2 references · Medical clearance

Housing Officer Location: Brent Job Type: Full-time temp until March 2027 Rate of pay: £22.41 PAYE or £29.51 Umbrella per hour We are seeking a Housing Officer to oversee a portfolio of housing, ensuring high-quality tenancy management, maximising tenant satisfaction, and maintaining compliance with all statutory and regulatory requirements. This role is pivotal in managing the tenant journey from let to re-let, ensuring tenants live in safe, suitable, and affordable homes. Day-to-Day Responsibilities: Manage all aspects of the tenancy lifecycle, ensuring a high level of service and tenant engagement. Handle complex cases with a proactive and commercial approach to deliver successful outcomes. Maintain up-to-date and accurate resident records and data, ensuring all interactions are recorded Act as the primary contact for the landlord, maintaining strong relationships with tenants and stakeholders. Lead on estate walkabouts, community meetings, and action plans, ensuring high standards and timely completion of works. Promote digital inclusion, assisting tenants in using online platforms for rent payments and service requests. Support tenants in financial management, ensuring access to benefits and services to meet their rental obligations. Conduct regular health and safety inspections, focusing on compliance and tenant safety. Manage legal processes related to tenancy enforcement and represent the landlord in court cases as necessary. Develop a deep understanding of tenant support needs, linking them to appropriate services. Manage anti-social behaviour and other community issues effectively, using a trauma-informed approach.Required Skills & Qualifications: Proven experience in housing or tenancy management. Strong understanding of housing laws and tenant rights. Excellent communication and interpersonal skills. Ability to work independently with a high degree of autonomy. Proficient in using IT and communication systems for mobile working. Experience in handling legal aspects of tenancy and property management.To apply for the Housing Officer position, please submit your CV detailing your relevant experience in this role

Good Afternoon, I am currently representing Hillingdon Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Senior Environmental Protection Officer this role will be: UB8 1UW - Hybrid The right candidate will: Undertake a caseload of investigations and projects to further the Councils objective legal requirements in relation to Environmental Protection, as well as meeting benchmark standards in associated guidance and established codes of practice. • Provide high quality, customer-focused enforcement, regulation and technical advice by working efficiently and effectively, bringing positive outcomes for residents, stakeholders, businesses, elected members and colleagues, • Assist with induction and training of peers, new employees, apprentice Environmental Health Officers and other staff as required., • Act as a subject matter expert and first point of contact on technical issues within expertise area of Environmental Protection., • Undertake reactive visits and proactive investigations, taking any necessary remedial actions in line with agreed levels of competency, to ensure compliance with legislative standards., • Maintain knowledge of the current Team Plan and understanding of own contribution to ensure delivery of this plan., • Demonstrate cost-consciousness and identify any cost-effective changes to own way of working., • Identify and suggest any improvements to current ways of working in order to deliver a more efficient and effective service for customers. We require the following: • Senior Environmental Protection Officer to undertake routine casework and inspections relating to nuisance., • Must have relevant Environmental Health, Acoustics, or similar qualification, • Demonstrable practical experience in Environmental Protection work area., • Investigations and enforcement action to include serving notices, preparing papers for prosecution, writing statements, dealing with formal cautions in connection with Environmental Protection., • Experience of working with council residents, private residents, commercial businesses. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Security Officer (308jc) – Central London - £38k + Benefits My client who are a group of companies are now seeking to recruit two additional Security Officers to join their newly established in house security team after we have managed to find their first individual. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. You will be reporting to the Security Manager, and you will join their Mobile Response Team. This challenging and dynamic role requires individuals who can adapt to various situations and maintain a high level of vigilance. The position involves shift-based work covering days, nights, weekends, and bank holidays, with various shift patterns to ensure round-the-clock security coverage for our clients. Therefore, your duties and responsibilities will include: • Alarm and CCTV Response: Promptly respond to all alarm activations and CCTV alerts at client premises which includes assess situations quickly and accurately, taking appropriate action as per established protocols., • Patrols: Conduct thorough internal and external patrols at various client locations and identify and report any security vulnerabilities or suspicious activities., • Locks and Unlocks: Perform secure opening and closing procedures at client premises, ensuring all entry and exit points are properly secured, following specific client instructions for different sites., • Shift Handover: Provide comprehensive and clear handovers at the end of each shift and document all significant events, incidents, and observations in detail., • Vehicle Maintenance: Take responsibility for the care and upkeep of assigned patrol vehicles during shifts and promptly report any damage, mechanical issues, or maintenance needs to the operations manager., • Additional Duties: Be prepared to undertake other reasonable security-related tasks as required by the business and adapt to changing client needs and security situations., • Shift Coverage: Demonstrate willingness to cover additional shifts when requested to help maintain consistent security coverage during staff absences or periods of high demand. To be eligible for this role will include: • SIA Licence: Hold a valid Security Industry Authority (SIA) licence, either as a Security Guard or Door Supervisor as well keeping the licence up to date and adhere to all SIA regulations., • Geographical Knowledge: Possess comprehensive knowledge of the London area, including main routes, landmarks, and potential high-risk zones., • Security Experience: Have previous experience in the security industry, preferably in mobile response roles and Understand security protocols, risk assessment, and incident management., • First Aid Certification: Hold a valid First Aid at Work (FAAW) certification at minimum., • Communication Skills: Demonstrate excellent verbal and written communication skills in English and be able to write clear, concise reports and communicate effectively with clients, colleagues, and if necessary, law enforcement., • Problem-Solving Attitude: Exhibit a "can do" attitude and ability to think creatively when faced with challenges as well as contribute ideas for improving security processes and service quality., • Driving Licence: Possess a full, clean UK driving licence, however candidates with up to 3 points may be considered on a case-by-case basis., • IT Competency: Possess at a good level of IT skills and be comfortable using security software, communication devices, and basic computer applications., • Local Residence: Living in the London area is preferred for quicker response times and better local knowledge., • Work Ethic: Demonstrate high levels of reliability, punctuality, and flexibility as well as show diligence and attention to detail in all aspects of work., • The ability to speak Spanish would also be very useful, but not essential. The ideal candidate would be someone probably at the Pte to Cpl level, who is seeking a solid role where you will be able to plan your work cycle 3 to 4 months in the future, as you will be working a 3-day, 3 night and 3 off shift rotation. In return they are offering a starting salary of £38,000 with a good benefits package which include 20 days + Bank Holidays, Private Healthcare, Company Pension (Nest), and Life Assurance. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)

Security Officer - London | £33,567.00 + bonus, private healthcare, and standout on-site benefits We're recruiting for a professional Security Officer to join a prestigious residential estate in London, offering a varied role, excellent facilities, and long-term career development. This is a fantastic opportunity for someone who enjoys a customer-facing environment and takes pride in delivering a high standard of security and service. Why apply / What's in it for you? You'll enjoy a rewarding package designed to support your wellbeing and progression: £33,567.00 per annum plus bonus Your birthday off - fully paid Opportunities for training and development Private Medical Health Cover Free access to an on-site fitness club Pension and Life Assurance Scheme Paid sick leave Key Responsibilities: As a Security Officer, you'll play a key part in maintaining a safe, welcoming environment. Your duties will include: Working closely with Estate Security Officers to keep all security records up to date Ensuring all incidents are reported in line with company and customer procedures Supporting the Estate Security Manager and Team Leaders with best practice and service improvements Completing internal and external patrols across the estate Operating CCTV, access control, and alarm systems in line with SOPs Welcoming and registering contractors attending site What we're looking for: We're looking for a reliable and professional individual with: A valid SIA licence, including CCTV, suitable for rotation guarding and control room duties Experience as a SIA Door Supervisor or Door Supervisor, within a corporate or estate setting At least 2 years' experience in security and customer service within a corporate or estate setting Excellent command of the English language Immaculate presentation and strong communication skills If you're ready to take the next step as a Security Officer in London, within a high-quality residential environment that values professionalism and development, we'd love to hear from you. Apply now and progress your career in London. Job Number │ (phone number removed) / INDFOH Location │ London Role │ Security Officer Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North London who are looking to appoint a HR support officer for the 9 months ongoing, at the rate of £23.71 per hour umbrella Job responsibilities We are seeking a motivated, detail focused HR Support Officer to join our HR & OD service. This role is key to ensuring that our HR operations run smoothly, efficiently and in line with best practice. You will provide high quality transactional support, deliver excellent customer service, and contribute to the continuous improvement of our HR functions. This is an excellent opportunity for someone looking to develop their career within HR while supporting a busy, dynamic and customer centred service.Transactional HR Support • Provide a range of high quality transactional support, including employee record changes, preparing and issuing contract variation letters, employee correspondence and saving documents to electronic personnel files., • Ensure efficient, accurate and timely end to end HR processes while delivering an excellent customer experience., • Act as the first point of contact for routine HR enquiries, providing accurate information in line with policies, procedures and legal requirements. Data Integrity, Systems & Reporting, • Troubleshoot and correct employee record errors, handling follow up communication with employees and HR Business Partners., • Support Council users with Manager Self Service (MSS) and Employee Self Service (ESS), including checking work schedule requests, logging system calls and assisting with testing., • Maintain system security by logging access requests for new and existing users and liaising with the Systems Access Team., • Gain working knowledge of national and local conditions of service to respond to annual leave and system related queries., • Produce routine workforce reports and support ad hoc reporting as required. Support to HR Teams & Corporate Projects, • Contribute to the work of the HR Business Partner team, promoting best practice and supporting the handling of challenging situations., • Support corporate HR projects that drive cultural change and promote a customer focused, performance driven organisation., • Provide proactive support to the HR Policy Officer in the development and review of HR policies and principles., • Work collaboratively with colleagues to support project development, policy coordination and improved service delivery., • Assist in updating and maintaining HR content on the Staff Intranet., • Promote the value of HR services across the organisation.We are looking for someone who: * Has excellent attention to detail and takes pride in delivering high quality work., • Communicates clearly and confidently with managers, employees and stakeholders., • Is customer focused and proactive, with good organisational skills to manage competing priorities * Has experience in HR administration or a similar support role (desirable)., • Has strong IT skills, with the ability to use HR systems and Microsoft Office., • Works well both independently and as part of a team. Full time 35 hours, Hybrid Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Digital Communications Officer - Short term temporary assignment Full-time | London | Hybrid Join a world‑leading university and help shape the digital presence of a major faculty working at the forefront of education and research. About the role We're looking for a Digital Communications Officer to deliver impactful digital content and support a wide range of communications activity across web, social and email. You will: Create and manage high‑quality digital content and campaigns. Oversee day‑to‑day social media activity across key platforms. Edit, publish and optimise website content for smooth user journeys. Produce newsletters, event promotions and key internal/external communications. Use analytics to measure performance and drive improvements. Work collaboratively with colleagues, academics and specialist teams. Ensure all communications are accessible, inclusive and aligned with brand standards.About you You bring: Experience across digital communications, social media and CMS editing. Excellent writing skills and attention to detail. Confidence with analytics tools and data‑driven decision‑making. Strong organisation and stakeholder management skills. A proactive, creative and collaborative approach. Strong digital literacy, including Microsoft Office, digital design tools (e.g. Adobe CS and Canva), website content management systems, ideally Drupal HTML email platforms, social media channels and management tools. Inventum Group is acting as an Employment Agency in relation to this vacancy

Job Title: Asbestos Surveyor Location: Southall, Greater London Salary/Benefits: £25k - £42k DOE + Training & Benefits Due to growing contracts this well-established Asbestos Company is seeking a resilient Asbestos Surveyor based in the London. Ideally have all BOHS P402 with extensive experience in the Asbestos Industry. To hit the ground running, completing surveys, air testing, 4 stage clearances and collecting samples. This company can offer training and development, overtime opportunities, competitive salary, and many other great benefits for a diligent Asbestos Surveyor. Applicants will be considered from: Hounslow, Slough, Maidenhead, Kingston upon Thames, Bracknell, Reading, Camberley, Woking, Guildford, Aldershot, Farnham, Thatcham, Watford, Wembley, Harrow, Croydon, Enfield, Winchester, Basingstoke, Luton, Oxford, St Albans, Hitchin, Leighton Buzzard, Aylesbury, Didcot, Kidlington, Wantage, Harlow Experience / Qualifications: • Hands on experience as an Asbestos Surveyor, • Attained BOHS P402, • Brilliant client facing skills, • Complying with relevant Health and Safety procedures, • Can use IT software such as TEAMS, • Hardworking and enthusiastic The Role: • Perform management, refurbishment, and demolition surveys, • Flexible to travel to a mixed portfolio of client sites, • Wearing PPE at all times, • Produce technical reports, • Deliver and samples to the laboratory, • Collecting samples from site for analysis, • Advising clients on findings with updates provided Alternative job titles: Asbestos Site Analyst, Asbestos Surveyor, Asbestos Inspector, Asbestos Officer, Asbestos Site Staff, Asbestos Consultant, Asbestos Detector Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You’ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines—including fire stopping, fire door remediation, and related compliance works—making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery * Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. * Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. * Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. * Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. * Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. * Produce detailed property condition reports and photographic records prior to the start of any works. * Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality * Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. * Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. * Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. * Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. * Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. * Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. * Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation * Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. * Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential * Experience working in social housing. * Solid understanding of planned works, including internal and external refurbishments. * Strong Health & Safety awareness and site management skills. * Commercial awareness and ability to manage operational costs and risks. * Client management and effective communication experience. * Experience in managing supply chains and subcontractors. Desirable * Experience in fire safety works, including: * Fire stopping * Fire door inspections and remediation * Compliance with post-Grenfell fire safety regulations * Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer * Competitive salary and benefits package. * A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. * Career development and training opportunities in a growing, mission-driven business

Job Title: Business Development Manager – Housing Location: Remote Salary: £37,000 - £40,000 + Commission About Our Client: Our client is a leading provider of high-quality apprenticeships and professional development within the housing sector. They are dedicated to enabling career progression, sector excellence, and impactful partnerships by connecting employers, learners, and industry standards. Role Purpose: The Business Development Manager will drive growth by identifying and securing new business opportunities, developing strategic partnerships, and expanding our client’s footprint within the housing and property management sector. The Business Development Manager role focuses on building strong relationships with employers, promoting apprenticeship and professional development programs, and supporting organisational objectives through commercial strategy and stakeholder engagement. Key Responsibilities: Business Growth and Strategy * The Business Development Manager will identify, pursue, and secure new business opportunities within the housing sector to meet growth targets. * Develop and implement business development strategies aligned with organizational objectives. * Promote apprenticeship and professional development programs to employers and stakeholders. * Collaborate with internal teams to design solutions that meet client and learner needs. Stakeholder Management and Relationship Building * Build and maintain strong, professional relationships with employers, partners, and industry bodies. * Act as the primary point of contact for key stakeholders, providing expert guidance on training and development solutions. * The Business Development Manager will identify potential risks or barriers to engagement and work collaboratively to mitigate them. * Represent the organization at sector events, conferences, and meetings to enhance brand visibility. Sales, Marketing, and Account Management * Develop proposals, contracts, and business cases tailored to employer and sector requirements. * Negotiate and close agreements that deliver mutual benefit and support learner success. * Monitor market trends, competitor activity, and sector developments to identify opportunities for growth. * Maintain accurate records of business activity, pipeline, and performance metrics in line with internal KPIs. Compliance, Reporting, and Professionalism * Ensure all business development activity aligns with regulatory, safeguarding, and professional standards. * Promote equality, diversity, and inclusion in all client and stakeholder interactions. * Participate in continuing professional development to stay current with sector trends, apprenticeship standards, and business growth strategies. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Be part of the SMART Team! At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career. Purpose: We’re looking for a proactive Contract Support professional to play a key role in keeping our operations running smoothly. You’ll be the backbone of our contract delivery by supporting the management team and ensuring our engineers and customers are happy. Key responsibilities: Produce financial and statistical reports for your designated portfolio and collate information for internal and external monthly reports Assist in reviewing contract month-end P&L’s with the Chief Financial Officer, Management Accountant, and Business Unit Management Team Oversee daily administration tasks for direct sites, including raising work orders, purchase orders, and sales invoices, and ensuring timely delivery of parts and services Manage and review WIP, debt, purchase invoices, open purchase orders, and maintenance invoicing for all contracts, updating as required Respond to customer inquiries professionally and maintain accurate client files, conducting quarterly audits Submit overtime reports to payroll, monitor engineers' work schedules, conduct site visits, attend meetings as needed, and perform additional administrative duties as requested Education and Training: Experience in a similar role Higher educational qualifications to A Level/HNC/D/Masters/Bachelor’s degree level would be beneficial Why work for us? Career Progression Workplace Pension Mandatory Leave on your Birthday Employee Assistance Programme Volunteering Days While technology continues to evolve, it’s our people who set us apart. At SMART, you’ll join a growing company that invests in its team and supports career development. We’re looking for like-minded people who want to grow with the company and play a part in our continued success. We offer benefits including birthday and life-event leave, three paid volunteering days, and a holiday-buy scheme. Apply today and build a career with us

The role We are offering an exciting opportunity to join the North East Wales Industry & Waste Regulation Team, as a Senior Industry and Waste Regulation Officer. This role offers an chance to play a key role in protecting and enhancing the environment as part of Natural Resources Wales. In this role, you will regulate some of the most complex and high-risk industrial and waste activities, including large industrial installations, COMAH (Control of Major Accident Hazards) sites, RSR (Radioactive Substances Regulation) facilities, and waste management operations. Your work will directly influence how these sites operate, ensuring they meet environmental standards and continually improve their performance. You will also respond to environmental incidents and reports, acting safely and efficiently to investigate, assess impacts, and take appropriate follow-up action. Using NRW's Regulatory Principles, you will help drive compliance, apply proportionate enforcement where required, and secure meaningful environmental benefits through your regulatory interventions. Every decision you make will contribute to safeguarding the environment and supporting the communities we serve. Driving is essential to this role , due to site-based work, visiting and inspecting regulated sites across north and Mid Wales . This can be at short notice and on ad-hoc and unplanned basis. The role also requires the post holder to Respond to incidents and complaints again these are unplanned and short notice and can vary in location and nature therefore you must be able to legally drive in the UK . As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. You will be expected to attend face to face meetings, training or to participate in operational matters as and when required. To make an informal enquiry about this role, please contact Rhys Ellis at Interviews will be face to face at Buckley Office the week commencing the 18/05/26. Vetting checks may be required depending on the role. Appointments are normally made within 4 to 6 weeks of the closing date. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. About us We take pride in working together to protect and enhance our environment. You'll be joining a fast-paced, supportive operational team that turns its hand to a wide variety of tasks. Alongside regulating permitted sites, we respond to environmental incidents, carry out routine inspections, and provide local advice and guidance to colleagues and partners. No two days are the same, and you'll play an active role in the work that makes a real difference to our environment and communities. What you will do Assess compliance at installations, COMAH sites, waste sites and sites handling radioactive substances. Liaison with Counter Terrorism Security Advisors. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Routinely lead our response to large or contentious cases/issues. Co-ordinate pre-application discussions with Operators and NRW Permitting Teams to aid timely, efficient and good quality permit variations, applications and surrenders. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure operators return to compliance as quickly as possible, with minimum environmental impact and consideration of the economic impacts. Work with Operators to develop medium-term regulatory strategies for the installations, including engagement with senior managers and executives within companies, to deliver multiple benefits. Be required to participate in technical/ strategic groups or represent NRW on external forums e.g. UK regulators' sector groups, as required. Contribute to NRW Sector Groups and cross-agency sector groups as required to aid adoption of consistent regulatory approaches and the dissemination of good practices to the benefit of the environment. Coaching and mentoring of team members. Respond to incidents and complaints. Contribute to a positive health, safety and well-being culture. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Extensive knowledge and experience of either working in a regulated industry or as a regulator. Good understanding of commercial business processes and pressures. Ability to communicate effectively with regulated business and the public, explaining complex issues and gaining support by influencing. Welsh Language level requirements Essential: Level A2 - Elementary Level Desirable: Level B2 - Upper intermediate level Welsh language levels Please note: If you do not meet the Welsh language level requirements for this role your application will not be shortlisted. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. TPBN1_UKTJ

Site Manager (Social Housing) Twickenham, London Salary: £53,000 per annum Key Benefits Basic salary of £50,000 to £53,000 per annum Company car allowance £4,500 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday Role & Responsibilities Manage a social housing site reporting into a visiting Contracts Manager Work includes solar panels and air source heat pumps Work closely with the tenant liaison officer, Quantity Surveyor, Contracts manager and site team Plan and manage subcontractors and direct staff Ensure the site programme is followed and carry out progress reports weekly Ensure site materials are ordered within lead times ensuring a constant flow of work Carry out site walks ensuring health and safety is followed and carrying out quality checks Maintain accurate site records About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks Nationwide Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a Site Manager on similar schemes Full UK driving license. SMSTS, First Aid Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. #sitemanager #socialhousing #smsts #construciton #jobsinconstruction #construcitonjobs

Title: Senior Service Charge Officer Managing Agent Contract Type: Permanent Salary: £ 42,149 per annum to £ 46,410 per annum (London weighted salary) dependant on experience Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office /working location (hybrid working) Closing Date: 17 th April 2026 Interview Dates: 27 th April 2026, interview process will involve an Excel Assessment Please click here for the role profile NB: Please note the official job title for this vacancy is Service Charge Specialist Managing Agent and Senior Charge Officer Managing Agent is for the purposes of advertising. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Service Charge Team at L&Q! Are you an experienced Service Charge professional with strong reconciliation skills and a keen eye for detail? Do you enjoy working across teams to ensure accuracy, transparency and compliance in service charge delivery? If so, then we have the ideal role for you! We are currently recruiting for a Senior Service Charge O fficer to join our Service Charge team, and t his role focuses on the accurate setting, reconciliation and management of service charges across a designated portfolio. We welcome applications from candidates with experience in service charges, property, housing, or other reconciliation-based roles such as finance, utilities or energy sectors, where you have worked with large datasets, cost analysis and complex billing or charging structures. If this sounds like you, we would love for you to apply! Your impact in the role: Calculate and manage service charge estimates and final accounts across your portfolio Take ownership of end-to-end service charge reconciliation, ensuring accuracy and compliance Identify and resolve variances and unrecoverable costs, providing clear rationale Support delivery of service charges across a portfolio valued at c.£130 million covering approximately 100,000 homes Work closely with internal teams to ensure accurate cost allocation and forward planning of works Resolve complex service charge queries and complaints within agreed service levels Provide expert advice on service charge processes, lease interpretation and legislation Support and attend resident meetings, presenting service charge information where required Support the preparation of First Tier Tribunal (FTT) cases and attend where required Manage the issue of Section 20b notices and support external audit activity What you'll bring: Experience in service charge, leasehold, housing or other relevant environments (e.g. finance, utilities, energy or billing roles) with transferable skills in reconciliation, cost analysis and data accuracy Proven ability to manage large portfolios and high-value budgets Strong understanding of reconciliation, apportionment and recovery Knowledge of relevant legislation (e.g. Landlord & Tenant Act, lease interpretation, S20b requirements) Ability to interpret leases and legal agreements and apply them in practice Strong analytical skills with experience working with large datasets and Excel (lookups, pivots) If this sounds like you, we would love for you to apply! If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach out to us. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. P eople are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times , and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger and theyre at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . S ustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ

PROBATION OFFICER - PRISON BASED (WOMEN'S ESTATE) Location: HMP Downview, Sutton Pay Rate: £23.95 PAYE / £31.53 Umbrella per hour Contract: 6 months (with potential extension) Hours: 37 per week Start Date: ASAP (subject to vetting) Overview We are currently recruiting for an experienced Probation Officer to work within a women's custodial setting at HMP Downview. This is a fantastic opportunity to join a busy Offender Management Unit, supporting women with complex needs and playing a key role in sentence progression and risk management. Key Responsibilities This role will primarily focus on offender management in custody, with core duties including: Managing a caseload of women in custody Completing and maintaining OASys assessments and sentence plans Preparing and delivering high-quality parole reports Completing MAPPA F forms and contributing to public protection processes Assessing and managing risk of serious harm Supporting sentence progression and release planning Working closely with Community Offender Managers for through-the-gate continuity Maintaining accurate and up-to-date records on NDelius and related systems Liaising with prison staff, psychology, healthcare and external agencies Essential Requirements To be considered for this role, you must: Hold a recognised Probation qualification (PQF, DipPS, CQSW or equivalent) Have recent experience working as a Probation Officer (within the last 5 years) Have strong experience in OASys report writing and offender management Have experience completing parole reports and MAPPA documentation Be confident managing risk, including risk of serious harm Have experience working within a custodial or criminal justice setting Demonstrate the ability to manage a complex caseload and competing priorities Have strong communication and multi-agency working skills About the Role Based within a women's prison, working with individuals with complex needs including trauma, mental health and substance misuse Focus on case holding, assessments and report writing rather than programme delivery Opportunity to contribute directly to public protection and rehabilitation outcomes If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Qur client is a well-established and highly respected company, supplying premium baked goods to customers who value quality, tradition, and consistency. Due to continued growth, they are now seeking a Quality Control Officer to join their team at their North West London production site. The Role as Quality Control Officer, you will play a key role in maintaining and enhancing the company’s high food safety and quality standards across production. You’ll work closely with production and management teams to ensure all products meet internal specifications and regulatory requirements. Key Responsibilities * Monitor and verify food safety and quality standards throughout the production process * Carry out routine quality checks on raw materials, in-process products, and finished goods * Ensure compliance with HACCP, BRC, and food safety legislation * Investigate quality issues, non-conformances, and customer complaints, implementing corrective actions * Maintain accurate quality documentation and records * Support internal and external audits and inspections * Promote a strong food safety and quality culture across the site About You * Previous experience in a quality control or quality assurance role within food manufacturing (bakery experience is a strong advantage) * Good working knowledge of HACCP and food safety standards * Strong attention to detail with a proactive, hands-on approach * Confident communicator, able to work effectively with production teams * Organised, reliable, and committed to maintaining high standards What’s on Offer * Opportunity to join a reputable, well-established artisan food company * A supportive and collaborative working environment * Competitive salary, dependent on experience * Long-term stability with a growing business passionate about quality Sponsorship is not offered with this role

Dept: Marketing & Sales – Apprenticeships Contract: Hybrid Office: London Hours / Days in Office: 37.5 hours per week / 2 days per week Salary: £30k-36k OTE: +£16k-20k About Us At Leep Talent, part of the Leep Group, we are committed to powering up potential for individuals and organisations through high-quality training, apprenticeships and professional development. As a collective of specialist training providers, the Leep Group works together to deliver a complete, people-first training solution, supporting learners and employers across the UK. Leep Talent specialises in IT, digital and HR training, delivering apprenticeships, skills bootcamps and short courses designed around real workplace needs. Our programmes are employer-led and focused on building practical skills, confidence and long-term career resilience. Key qualifications include recognised CIPD, CompTIA and Microsoft certifications, ensuring learners gain industry-relevant knowledge that makes an immediate impact. Across the Leep Group, we support over 20,000 learners each year, helping people at every stage of their career journey, from pre-employment and entry-level training through to upskilling and career progression. With a strong focus on accessibility and social impact, many of our programmes are 100% government-funded, removing barriers and creating opportunity for all. We believe the world of work is evolving, and real progress happens when organisations look beyond job titles and qualifications to focus on the whole person, their skills, strengths and ambition. That belief sits at the heart of everything we do. Together with our other brands across the Leep Group, Leep Talent provides a 360-degree, career-lifecycle approach to skills and workforce development, equipping learners to thrive and empowering employers to build future-ready teams. Position Overview Our Account Managers in our Apprenticeship Team, drive client relationships, activity, and fee generation via apprenticeship (100%) starts. Supported by our marketing and apprenticeship resourcing functions, you will manage the start to end recruitment & sales process, creating new business opportunities by business development means and managing existing client relationships. Some of your tasks will include intelligent marketing, face to face meetings and business development telephone calling. You will always promote the Leep Talent range of products and services ensuring you find the right answers and creating sustainable business opportunities for our clients – not selling a solution that doesn’t fit. Responsibilities In common with all staff: To support the Leep Talent’s mission, vision, values, and strategic objectives To implement Leep Talent’s Equality and Diversity policies To take responsibility for one’s own professional development and participate in relevant internal and external activities To implement the Leep Talent’s health and safety policies and practices To contribute to Leep Talent’s commitment to continuous improvement as identified in JITs quality assurance systems To be committed to Leep Talent’s safeguarding procedures and high priority to be given to the safeguarding of learners Role Responsibilities: To achieve set activity & billing targets while also delivering on agreed objectives Increase revenues for each existing account through up-selling - expanding the scope of programmes delivered to existing contacts and business areas as well as new business units to create growth in a full suite of pathway delivery. Managing client relationships to the highest standard Create Account Plans for the top 10 ‘spending’ clients. Generate new leads and build your network within your accounts. Business development: Using email, phone and LinkedIn messaging. Win new clients in designated new business sector. Cross-sell group product lines. To effectively cross-sell all aspects of Leep Talent To be a brand champion for Leep Talent To evaluate and manage performance levels in line with company expectations To ensure all processes and compliance procedures are followed Delivering of Sales Training New Business Tenders and Pitches Effective forecasting and pipeline management Supporting Senior Management with agreed duties Maintaining all relevant management information on our CRM – quality data makes us successful Candidate Requirements High levels of Pace, Passion & Persuasion – it’s what we look for in all our hires! You should demonstrate the behaviours & skills required in line with our M&S People Framework Solutions orientated, commercially astute and always seeking to improve own ability Excellent Inter-personal, verbal and written communication skills Ability to deal with lots of different types of clients in a professional manner Desire to learn and execute detailed operational plans Highly professional, well presented and provides an excellent first impression of Leep Talent Approachable, motivational and solutions orientated You must show continuous drive & determination and an attitude to succeed Help integrate new starters into the business Leads on initiatives and operates with minimum instruction Ability to influence others for benefit of the business You must be an advocate and supporter of positive change when needed (SAM+) Mentors and supports colleagues in achievement of their own personal goals (SAM+) Equal Opportunities Leep Talent is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Leep Talent. Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer. This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Leep Talent as is necessary to respond to the needs of the business. All roles at Leep Talent are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business

Client Local Authority in Newham Job Title Temporary Accomodation Admin Officer Pay Rate £160 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Role Purpose To provide high-quality administrative support to the Temporary Accommodation team, ensuring the smooth management of placements, accurate record keeping, and effective coordination with providers, residents, and internal teams. Key Responsibilities Process temporary accommodation bookings, extensions, and terminations. Maintain accurate records of placements, voids, and occupancy on housing systems. Liaise with accommodation providers, landlords, and internal teams (PRS, Housing Inclusion) to coordinate placements and resolve queries. Manage team inboxes and respond to enquiries from residents and stakeholders. Support rent accounts, invoice processing, and escalate any discrepancies. Upload and manage key documentation (licence agreements, compliance records). Assist with data reporting and performance tracking. Provide general admin support including scheduling, minute taking, and record management. Key Requirements Previous administrative experience, ideally within housing or a local authority. Strong organisational skills and ability to manage high volumes of work. Good attention to detail and accurate data entry skills. Experience using housing systems (e.g. NEC/Northgate) desirable. Strong communication skills and ability to work with multiple stakeholders. Proficient in Microsoft Office (Outlook, Excel, Word). Additional Information Fast-paced environment with changing priorities. Knowledge of temporary accommodation processes is desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Chief Compliance Officer / Head of Non-Financial Risk Management for UK, Ireland, Middle East & Africa (Senior Vice President) Role Summary: The Chief Compliance Officer/Head of Non-Financial Risk Management for UK, Ireland, Middle East & Africa (SVP), is responsible for leading the integrated Compliance and Operational Risk functions across the United Kingdom (UK), Ireland, and the Middle East & Africa (MEA) region, including Saudi Arabia, United Arab Emirates and Oman. This executive role provides strategic leadership and oversight for the second line of defense, ensuring robust frameworks for regulatory compliance and operational risk management are in place and effective. This role reports to the Global Chief Compliance and Operational Risk Officer and serves as the Chief Compliance Officer for the regional areas of oversight. This leadership role is a SMF 16 & SMF 3 for State Street Bank & Trust Company London Branch; SMF 16 for State Street Trustees Limited, and SMF16 for State Street Global Markets International Limited. The role will also carry out day-to-day management of Non-Financial Risk pursuant to a documented delegation from the UKIMEA Chief Risk Officer (SMF4). Key Responsibilities include: Strategic Leadership: Set the regional strategy and priorities for Non-Financial Risk in conjunction with the UKIMEA Chief Risk Officer (SMF4), Global Chief Compliance and Operational Risk Officer (CCORO) and regional senior management. Oversee the implementation and management of the regional programs for identifying, assessing, measuring, reporting, mitigating, and controlling Non-Financial Risk exposures. Governance & Oversight: Provide independent challenge and effective oversight of risk management practices and implementation of Non-Financial Risk Programs, including the quality of non-financial risk management by the First Line of Defense. Chair and participate in relevant regional and global committees related to non-financial risk, including The Business Compliance and Conduct Committee. Risk Identification and Management: Develop and monitor existing and emerging non-financial risks, identifying material trends, escalate risk issues, and ensure timely development of risk responses. Oversee the regional Risk and Control Self-Assessment (RCSA) program, issues management, loss event and incident management, scenario analysis and lessons learned processes. Ensure timely and effective reporting of relevant risks to senior management, the Board, and regulatory bodies, including the FCA and PRA, as and when required. Regulatory Engagement Maintain relationships with key regulators, (e.g., FCA, PRA, CBI, FSRA, CMA) and ensure appropriate regulatory communications and responses to non-financial risk matters. Oversee the monitoring of applicable regulatory changes in the UK, Ireland MEA region and coordinate the provision of effective support, advice and notification to relevant senior management within the business units, applicable functional area or relevant legal entity as they address and implement such changes. Collaboration & Culture Collaborate with Legal, Regulatory Industry and Government Affairs, Enterprise Risk Management, Corporate Audit, and other global and regional leaders to enhance the connectivity of non-financial risk processes. Foster a culture of risk excellence, accountability, and ownership throughout the team and region. Manager & Program Leadership Provide regional oversight of and support to the MLROs, business-aligned and legal entity risk teams in the UK, Ireland MEA region in the discharge of their financial crime related obligations. Lead, manage, and develop a multi-jurisdictional team of non-financial risk professionals, ensuring clear reporting lines, authority levels, scope of responsibilities, objectives, training, and competency requirements. Review progress regularly in line with Company policy, to ensure staff are regulatory registered where appropriate for their role. Manage the UK Ireland MEA Non-Financial Risk budget in consultation with the UKIMEA Chief Risk Officer (SMF4). Oversee the development, implementation, review and revisions of group and regional Non-Financial Risk management policies, procedures and systems in conjunction with the UKIMEA Chief Risk Officer (SMF4), relevant business-aligned and legal entity teams and, where relevant, the MLROs, to ensure that they meet local regulatory requirements and expectations in UK, Ireland and the Middle East. Work with the UKIMEA Chief Risk Officer (SMF4), local Risk teams and relevant senior management to ensure that UK, Ireland and Middle East regulators are kept informed on a timely basis of issues, of changes in strategy and other appropriate matters. Support corporate and functional operating model changes in AML, Conduct and Privacy frameworks to ensure higher quality outcomes in these areas to cover local requirements in the region. Ensure that the highest level of the Code of Conduct is displayed in your own and staff behaviour. Adhere to the delegation and oversight (management information and escalation) framework in the performance of daily tasks. This includes taking proactive measures to ensure there is adequate production of management information that is fit for purpose, and issues are raised as appropriate, in particular to the UKIMEA Chief Risk Officer (SMF4). Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate training and authority level (based on knowledge, skills and competence). Senior Managers & Certification Regime The role includes management of the Senior Management Regime Office (SMRO), including arrangements in place to support adherence to the Senior Manager and Certification Regime (SMCR). Ensure all Prescribed Responsibilities and delegated responsibilities are discharged. Committee Memberships include: Chair of the UK Compliance & Conduct Committee Member of the UK Country Committee Member of the UK Technology & Operational Risk Committee Member of the UK Change Management Committee Member of the Compliance Policy Oversight Committee Member of the Conduct Standards Working Group Attendee at the Global Business Conduct Compliance Committee Principal Compliance Representative for the State Street International Holdings Board Qualifications and Skills include: Minimum of 20 years of related experience in Non-Financial Risk Management (Compliance, Operational Risk, etc.) within financial services, including executive management roles. Minimum of 10 years as a UK Risk Leader in Financial Services; GSIB experience preferred. Demonstrated experience with global regulatory requirements and direct engagement with regulators, including remediation activities. Demonstrated global experience with compliance risk management skills in financial services. Proven ability to evaluate and interpret laws, regulations, and regulatory guidance and to develop strategies to mitigate non-financial risks for a multi-jurisdictional, global financial services company. Highly organized with extensive analytical, problem-solving and negotiation skills. Exceptional interpersonal and communication skills (executive presence, gravitas, and influencing skills) at both executive and board levels. Ability to manage multiple simultaneous tasks in a high pressure, deadline-driven environment Ability to collaborate with individuals across business units/lines. Ability to take ownership, initiative to negotiate, influence, build consensus and successfully navigate within a demanding and international environment of a leading global financial institution. A minimum of Bachelor's degree in Law, Finance, or Business Administration, or in a related field, or equivalent experience. Post-graduate education, with a Master's, Law, or Ph.D., degree is a plus. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

We're recruiting an experienced Head of Revenues and Benefits to lead a high-performing local authority service, overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits and income collection. This is a senior leadership role with a strong focus on the Collection Fund, system re-procurement and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role - Lead and manage the Council's Revenues and Benefits service, overseeing c135 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits and income collection services. - Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax (c£200m) and Business Rates (c£65m). - Oversee the administration and delivery of Housing Benefits (c£100m) and Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. - Lead on sundry debt recovery (c£20m), developing and implementing debt strategies to maximise collection and manage recovery processes. - Oversee the administration of discretionary schemes including hardship payments, crisis grants and other financial support mechanisms. - Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. - Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. - Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. - Oversee customer access channels including online, contact centre, face-to-face and correspondence, ensuring a high-quality resident experience. - Manage enforcement activity including recovery processes, court action and bailiff engagement where required. - Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. - Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. - Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. - Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. - Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements - Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. - Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. - Proven experience leading large, multi-disciplinary teams and delivering high-performing services. - Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. - Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. - Demonstrable experience improving collection rates, service performance and customer outcomes. - Strong financial acumen with experience managing large budgets, forecasting and audit processes. - Experience managing complex stakeholder relationships, including senior leadership, members and external partners. - Excellent leadership, communication and strategic thinking skills. - Ability to drive service transformation, innovation and continuous improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Revenues and Benefits professionals, Heads of Service and Income specialists looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Functional Skills Maths Tutor Location: Watford Contract Type: Permanent 37.5 hours per week Salary: £25,000 – £34,000 About Our Client: Our client is dedicated to creating opportunities for young people to learn, achieve, and progress. They have continued to deliver programmes that support individuals in developing skills, building confidence, and reaching their goals. They pride themselves on being an ethical, inclusive, and supportive organisation. Their team works collaboratively to help learners recognise their aspirations and achieve positive outcomes. They are also proud to be a Disability Confident committed employer, dedicated to promoting equality and inclusion in the workplace. The Role: Our client is seeking an experienced and passionate Functional Skills Maths Tutor to deliver high-quality teaching to learners with Special Educational Needs and Disabilities (SEND).Including: Global developmental delay, Down syndrome, Dyslexia, Autism, ADHD, Severe learning difficulties and Social communication challenges. Learners may work at a slower pace and often require additional support with communication, behaviour management and emotional regulation. The Functional Skills Maths Tutor role involves delivering Functional Skills Maths from Entry Level 1–3 and Levels 1–2 in small group settings of up to 12 learners. It requires patience, flexibility, creativity and strong classroom management skills to support learners with diverse needs. Key Responsibilities: The Functional Skills Maths Tutor will be responsible for planning, delivering and assessing Functional Skills Maths provision, ensuring lessons are engaging, differentiated and aligned with learner needs. Person Specification • Strong classroom management skills, • Experience supporting SEND learners, • Patience, empathy and adaptability, • Ability to deliver creative and engaging lessons, • Commitment to continuous professional development Teaching & Learning • Plan and deliver Functional Skills Maths Entry Level 1–3 and Levels 1–2., • Develop schemes of work that meet curriculum and delivery standards., • Design creative and engaging lesson plans and group activities., • Deliver structured teaching sessions with clear learning objectives., • Differentiate teaching approaches to meet individual learner needs. Assessment & Progress Monitoring • Conduct diagnostic assessments to evaluate learner ability., • Carry out initial and ongoing assessments to monitor progress., • Prepare learners for Functional Skills examinations., • Maintain accurate records of learner progress and achievement. Quality Assurance • Work collaboratively with the Quality Assurance Team to maintain high teaching standards., • Participate in standardisation meetings and quality reviews., • Maintain professional development in line with Functional Skills delivery requirements. Administration • Lesson planning, • Progress tracking, • Assessment recording, • Feedback documentation Additional Duties • Undertake other duties appropriate to the role and level of experience as required., • Essential Qualifications, • AET, Cert Ed, PGCE or equivalent teaching qualification, • Maths Grade C/4 or above or Functional Skills Level 2, • Assessor Qualification, • Experience teaching learners with varied abilities and learning needs, • Experience working with learners who present learning differences Desirable Qualifications & Knowledge • SEN-related qualification, • Knowledge or experience working with Education Health and Care Plans (EHCPs) Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Admin Officer Contract: September 2026 Salary: £15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration * Preparing papers and files for court, tribunals, hearings and meetings. * Producing court/tribunal documents. * General photocopying and filing. * Creating and updating records on in-house computer system and data input. * Post opening and dispatch. * Booking, preparing and organising meeting rooms, supporting training courses and other group activities. * Preparing meeting agenda, joining instructions, handouts etc. Drafting * Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations * Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date * Assisting court users, supporting listing and rota management, checking files * Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin * Handling counter (face to face), written and telephone enquiries. * To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive * To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects * To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework * Including standard documentation and information, court orders, claims, fines and fees, legal aid * Resulting courts accurately, interpreting accurately the information required on a court file * To work to workload targets in terms of throughput and accuracy Checking and verifying * Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. * Ensuring compliance and administration documentation meet quality standards. * Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information * For returns, results, accounts, statements, warrants, statistical analysis, reports etc. * Work may require interpretation of source materials, preparation of bundles, chasing. * Role holders will need to modify and adjust information and make decisions to allow work to be completed. * Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations * Produce basic statistical analysis reports and where required, process financial information. * Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. * Spending limited sums of money on behalf of an office or unit. * Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations * Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. * To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in * Face-to-face roles in HMCTS for example a court usher * Contact Centre roles in HMCTS for example call centre advisers * Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

The Role: As the Pre‑Construction Technical Officer, you will lead on all technical planning and pre‑construction activities, producing detailed specifications, drawings, feasibility studies and compliance checks to support planned works, regeneration, net zero programmes and major investment schemes. You'll work closely with internal teams, consultants, contractors and residents to make sure every project starts on the right footing, fully aligned with legislative, safety and quality standards. Key Responsibilities: • Produce detailed technical specifications, briefs, drawings and schedules for planned works, regeneration and net‑zero projects., • Carry out technical assessments, feasibility studies, site surveys and property inspections., • Ensure all pre‑construction documentation meets regulatory, safety and policy requirements, including Building Regulations, CDM, Asbestos regulations and the Building Safety Act., • Prepare preliminary costings, tender documents and support procurement processes., • Support the integration of Decent Homes, compliance and Building Safety Act requirements into project planning., • Maintain project documentation, H&S files, risk registers and reporting for managers., • Liaise with internal teams, consultants and contractors to ensure smooth transition from design to delivery., • Support contractor vetting for quality, safety and value., • Engage with residents and support communication during planning stages., • Champion quality, compliance and best practice across all pre‑construction activities., • Contribute to continuous improvement and development of technical standards. What We’re Looking For: • Strong technical knowledge of construction methods, building regulations and compliance requirements., • Ability to produce technical specifications, drawings and high‑quality project documentation., • Good understanding of H&S legislation, property compliance and housing law (HHSRS, disrepair)., • Excellent communication, organisational and problem‑solving skills., • Competence in Microsoft Office and construction‑related software (CAD, scheduling, etc.)., • Ability to work across multiple teams and levels, supporting collaborative project planning., • Experience in technical planning, specification writing or pre‑construction within housing, construction or asset management., • Experience diagnosing building defects and undertaking site surveys. Qualifications Required: • HNC/HND, NVQ Level 3 or equivalent technical construction qualification., • Professional membership (RICS, CIOB or similar) desirable., • Strong commitment to equality, diversity, customer service and continuous learning. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist

Head of Software Engineering | 18 Month FTC | London Hybrid | £150K Overview: A global financial services organisation is seeking an experienced Head of Software Engineering to lead the delivery of its critical software platforms. You will oversee end-to-end engineering, ensuring solutions are delivered predictably, to high standards, and operate reliably. Reporting to the Chief Technology Officer, you will shape technology strategy, align delivery with business goals, and contribute to governance on project delivery and risk. This is a high-impact role for a leader who thrives in fast-paced, complex environments and is passionate about driving innovation, operational excellence, and engineering quality across enterprise systems. Role & Responsibilities: Lead engineering teams in building, modernising, integrating, and operating critical platforms and proprietary applications. Define and execute technical and delivery strategy across platforms, APIs, and workflow automation. Implement and enforce software engineering standards, including SDLC, CI/CD, automated testing, and release management. Plan quarterly engineering roadmaps with milestones, resourcing, risks, and release schedules. Monitor engineering metrics to improve delivery predictability, system reliability, and operational efficiency. Collaborate with product and business teams to define scope, deliverables, and acceptance criteria.Essential Skills & Experience: Proven leadership delivering business-critical software products in complex environments. Strong software engineering background: architecture, integrations, CI/CD, testing, release, and reliability. Track record of improving delivery predictability and engineering standards. Experience managing multi-team internal and vendor/partner delivery. Excellent stakeholder management and ability to translate business outcomes into technical plans.Desirable: Experience with complex domain platforms such as trading, logistics, or commodities. Experience modernising legacy applications and integrations. Knowledge of cloud platforms and SaaS ecosystems.Package: £120–150k base (depending on experience) Hybrid working (London-based) 18 Month FTCHead of Software Engineering | 18 Month FTC | London Hybrid | £150K

Location: London Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary: This position reports into the Head of Internal Model and the Internal Model team is responsible for developing industry leading solutions for Solvency II / SUK capital modelling and supporting strong commercial outcomes and strategic business decisions for Canada Life UK. The IM Design Lead is a strategic role, responsible for designing and enhancing key components of the Internal Model, and ensuring that model outputs are embedded in decision making across investments, ALM, pricing, reinsurance and risk management. The role holder will work closely with senior stakeholders to make sure that decision makers are fully informed on risk and capital implications, and that model developments are aligned with regulatory expectations and business strategy. The role holder will: • Engage directly with senior stakeholders (e.g. Finance, Risk, Investments, Product) to ensure clear understanding and effective use of Internal Model outputs in strategic business decisions, including investments, ALM, pricing and reinsurance. • Support regulatory engagement on Internal Model design topics within their area of responsibility, including preparation of materials for the PRA, responding to queries on methodology and calibration, and contributing to applications for major model changes. • Provide expert input into the risk management framework, including the setting and monitoring of risk limits, and offering high level strategic advice on risk mitigation and ALM to relevant committees and stakeholders. • Maintain a strong external perspective, monitoring market and regulatory developments in internal model design, credit risk modelling and aggregation techniques, and bringing relevant insights into Canada Life UK's Internal Model. What will you be doing: 1. Lead the design and development of key Internal Model components, including calibration, methodology selection, reporting and model use, with a particular focus on credit risk, Matching Adjustment under stress, stochastic aggregation and proxy modelling., 2. Evolve the Internal Model methodology within their remit, identifying optimisation opportunities, developing prototypes (e.g. in Python) and driving innovation to improve efficiency and effectiveness of the model., 3. Support the design and maintenance of aggregation and dependency structures within the Internal Model, ensuring that diversification effects and risk interactions are appropriately captured and evidenced., 4. Contribute to the Internal Model change agenda and roadmap, recommending and delivering updates to reflect regulatory developments, emerging risks, market conditions and internal risk appetite., 5. Lead and develop a small team of Internal Model specialists, setting priorities, providing training, mentoring and coaching to build technical capability and ensure high quality delivery under tight timelines. Experience Required for the position: Technical expertise • Strong knowledge of Solvency II Internal Models with a proven track record of contributing to change, innovation and optimisation of model components. • Proven experience of developing Internal Model components (e.g. credit risk, Matching Adjustment under Stress, aggregation or proxy modelling) and supporting their approval through internal governance and regulatory processes. • Proven prototyping capability, ideally including Python, with experience using prototypes to shape and evidence methodology choices. • Excellent quantitative and technical skills, with specialist knowledge in at least one of: Solvency II, Credit Risk & MAUS, or aggregation techniques for internal models, and the ability to learn quickly across other areas. • Experience of applying technical expertise to analyse risk and capital information and using this to support commercial decision making. • Strong project management skills with the ability to manage multiple priorities and deliver high quality outputs under tight time pressure. • Strong commercial outlook and the ability to balance model rigour with pragmatic solutions that meet business needs. Communication and influencing • Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management, with excellent attention to detail. • Experience of presenting Internal Model methodologies, results and implications to senior executives and committees, simplifying complex concepts without losing technical integrity. • Strong influencing skills, with experience of engaging with senior management and regulators (e.g. PRA) to achieve desired outcomes whilst maintaining transparency and openness. Stakeholder management and relationship building • Strong interpersonal and networking skills, with the ability to build and maintain effective relationships with a wide range of stakeholders across Finance, Risk, Investments, Product and other areas. • Experience of working collaboratively with second and third line functions (e.g. Risk, Compliance, Internal Audit, Independent Model Validation) to address findings, improve methodologies and enhance the control environment. • Ability to act with integrity and role model company values, building trust and credibility as a subject matter expert in Internal Model design. Initiative and delivery • Proven track record of delivery under tight time pressure, including the ability to prioritise effectively and manage competing demands. • Self motivated, well organised and pragmatic, able to work independently, take ownership of issues and drive them through to resolution. • Able to identify opportunities to enhance the Internal Model and its use in decision making, and to recommend and implement improvements in response to regulatory, market and business developments. Developing self and others • Experience of supporting, guiding or supervising less experienced team members in Internal Model development, including review, feedback and on the job coaching. • Commitment to maintaining up to date knowledge of actuarial, market and regulatory developments relevant to Internal Models and capital management, and to sharing this knowledge within the team. Qualifications • Undergraduate degree in Finance / Maths (or equivalent experience) Fellow of Institute of Actuaries (or equivalent) Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. TPBN1_UKTJ

Trading Standards – Business Readiness Project (Renters Rights) Westminster Contract £40 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a Trading Standards – Business Readiness Project (Renters Rights) Monday – Friday, 36 hours per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Westminster City Council is seeking a motivated and proactive Trading Standards Officer or Senior Trading Standards Officer to support the delivery of the Renters’ Rights Act 2025. This is a high-profile opportunity to play a key role in shaping the council’s approach to a major new piece of legislation while helping protect some of the most vulnerable residents in the borough. You will work closely with the Private Sector Housing Team, Trading Standards colleagues, and a wide range of internal and external partners to support business readiness, compliance, and enforcement activity linked to the Renters’ Rights Act. Key Responsibilities Lead on Trading Standards input into the council’s Business Readiness Programme for the Renters’ Rights Act Develop, implement, and enforce Trading Standards policies to promote fair and safe trading Provide specialist advice on consumer protection, housing, renting, and related legislation Investigate complaints, carry out inspections of trading premises, and take appropriate enforcement action Apply a broad range of enforcement tools, including negotiation and formal action where required Prepare high-quality reports, statements, consultation documents, and case records Deliver talks, advice sessions, and guidance to businesses, residents, and stakeholder groups Support performance targets, service improvement initiatives, and best practice implementation Train, mentor, and supervise less experienced colleagues where required Work collaboratively as part of a multi-disciplinary working group supporting Renters’ Rights implementation This role combines enabling, advisory, and enforcement functions and offers genuine scope to influence how the council embeds the new legislation across services. Essential Skills and Experience A relevant Trading Standards qualification, or equivalent regulatory qualification Proven experience conducting investigations and enforcement within a regulatory environment Strong working knowledge of consumer protection, housing, or related legislation Excellent communication and report-writing skills Confidence explaining legislation and regulatory requirements to diverse audiences Ability to manage a varied caseload and prioritise work effectively Strong analytical skills, attention to detail, and problem-solving ability Experience regulating lettings agents or property management services Experience working closely with housing teams or in private sector housing enforcement Working Arrangements Agile / hybrid working model Standard hours are Monday–Friday, 36 hours per week Occasional work outside normal hours may be required depending on service need The Ideal Candidate Above all, you will bring a genuine interest in the Renters’ Rights Act, a strong commitment to effective implementation, and a collaborative approach to partnership working. You will be resilient, customer-focused, and dedicated to delivering high-quality regulatory services that protect residents and improve standards across the sector. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role Overview - Regional Projects Director The role of Regional Projects Director will be permanently located in Nairobi, Kenya. You as an individual will have previous experience of working in the Africa's region and either already live in; or be willing to relocate to country for the duration of the project. The role is an extremely "hands-on" position where you will have overall management of SRT in-country teams. Here you will be instrumental in the management and execution of significant complex projects that involve the building of infrastructure such as data centres, control rooms, communication towers and commercial buildings, along with the installation of complex electrical systems that include power systems and sensitive communication equipment across a number ofour projects in the East Africa region. The role is to understand, plan and manage the required process to complete the projects and to co-ordinate and actively manage the multiple contractors, and SRT's own resources and logistics to successfully complete each site and ultimately the whole project. You as our Regional Projects Director will be able to demonstrate a track record of managing and delivering similar projects in non-Western countries. You will be highly organised and able to see the "big picture" whilst also being able to identify and manage critical path project streams effectively and efficiently. ESSENTIAL - Extensive experience as a Programme / Project Director for similar multi-site IT systems - ideally communication-based civil and technical infrastructure ESSENTIAL - Significant and demonstrable experience and success in the management and delivery of civil engineering and construction projects ESSENTIAL - Significant and demonstrable experience and success in the delivery of facilities installation and fit-out projects (internationally) ESSENTIAL - Previous working experience on projects whilst being located in the Africa's regions Responsibilities (not exhaustive) - Regional Projects Director Work directly with and manage end customers and ICP in the field to manage and drive the project delivery plan, ensuring quality of delivery within the cost and time parameters set by the Chief Operating Officer Ensure that ICP works in strict accordance with SRT systems delivery methods, providing training and ongoing guidance and support to ensure successful installation and commissioning of the entire system Ensure a holistic project implementation approach such that the finished system installation meets both the contracted specifications and inevitable small finishing details are not missed to ensure complete end customer satisfaction and a project implementation that provides a platform for continued future business with the end customer Working with the Delivery Department, to continuously maintain and manage an accurate project plan and budget Frequent visits to customer countries and sites to review and manage activities, progress and maintain alignment in understanding of the project status, and to communicate and agree any changes in the project plan Manage and oversee the construction, installation and configuration work done by ICP and 3rd parties Arrange training for customers and ICP. Liaise with the Delivery Team to ensure delivery of training according to the agreed plan and contract requirements Provide clear and concise updates to SRT management on status, progress and potential risks and issues to the successful delivery of the project Experience & Qualifications - Regional Projects Director Exceptionally experienced in a "hands-on" approach to projects and programme management, with being involved in the day-to-day activities of installation and troubleshooting, along with the overall management of the projects A Civil Engineering and / or IT networking background and / or qualification - degree Capable of understanding systems drawings down to installation design drawings (racks, servers, cameras, radar, civil work) with role being in-country conduit between in-country partner/customer back to our technical teams and Delivery Director Able to demonstrate the ability to diplomatically influence without authority with the ability to empathise and understand different cultures to flex approach whilst ensuring the target job is achieved Willingness to travel anywhere in the world for extended periods, with the role being primarily based in country with short trips back to UK during project execution What we offer in return: Highly Competitive salary Extensive and supportive relocation and ongoing benefits support package Private healthcare Flexible / Hybrid working options SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community. Please be aware you will be required to obtain in-country VISA for this position

Chief Operating Officer - Group Operations EMS, Electronics Manufacturer, PCB Assembly UK Based (Sites in England, Scotland and Ireland) Competitive Salary Plus Car Allowance, Bonus and Benefits Are you a forward-thinking Chief Operating Officer (COO) who can lead multi-site locations seeking the challenge of working with a scaling, private equity-backed EMS group with an ambition to double in size over the next 3 - 5 years across multiple UK and Ireland sites. If yes, this position could be for you!! We are seeking a hand on, experienced Chief Operating Officer (COO) who has a track record in taking full ownership of Group Operations — driving performance, standardisation and integration across a multi-site manufacturing environment. The role of the Chief Operating Officer (COO) will be to: Take full accountability for operational performance across all sites Lead and develop Plant Managers and core functions (production, engineering, quality, HSE) Drive on-time delivery, efficiency, quality and EBITDA improvement Implement KPI-led performance management and operational discipline Establish “gold standard” processes across the Group Lead integration of acquisitions and support ongoing growth The Chief Operating Officer (COO) with need: Proven multi-site manufacturing leadership (£50m+ scale) Strong EMS / electronics manufacturing background (PCB assembly preferred) Track record of improving shop floor performance and operational KPIs Experience in PE-backed or high-growth environments is a plus Hands-on, commercially sharp, and execution-focused As a Chief Operating Officer (COO) why would this role be of interest? Key leadership role in a high-growth, PE-backed business Real influence on operational strategy and performance Opportunity to build a best-in-class manufacturing platform Strong career upside linked to growth and value creation Would you be interested in a confidential discussion? If this position is of interest and you have expertise and experience in leading multi-site manufacturing operations within the EMS, Electronic and/or PCB manufacturing arena, having taken business operations through scale up and growth, then I would like to hear from you. The successful candidate will play a central role in shaping the operational platform of the business and will gain exposure to private equity growth strategies. For the right individual who has a track record as a Chief Operating Officer (COO), there may be opportunities for long-term progression and participation in value creation initiatives. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included