The Role: The Support Worker increases the independence and skills of young people, promoting engagement with education and employment through flexible person centered outcome focused support The role holder helps young people to avoid eviction and repeat homelessness. They also develop the capacity of young people to be able to move on to either less intensive housing related support services or more permanent, independent, accommodation at the earliest appropriate opportunity The role will involve working closely with community mental health teams, social and private landlords, the police, probation, Youth Offending Teams , the courts, the Department of Work and Pensions, the voluntary sector, local housing authorities, education and training agencies and children’s/adult social care. The post holder will work within the Psychological Informed Environments Framework and ensure all clients can make sustained changes to their lives. Equal Opportunities All young people are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. Essential Requirements The ideal Young Persons Support Worker will: Meet young peoples wishes. An understanding of the needs and issues of homeless, vulnerable young people. Knowledge of Homelessness legislation, and welfare benefits/welfare reform Knowledge of Safeguarding for Children and Adults. Experience of problem solving and handling difficult situations, using initiative. Experience of risk management, needs led assessment and support planning Knowledge of diversity and inclusion. Skilled at IT including excel, power point, publisher, word, face book and other forms of social media. Supporting and motivating young people into Employment, Training, and Education and maintain their accommodation to prevent eviction. Able to work shifts including evenings, weekends, sleeping nights, waking nights and able to change hours if required. Prepared to work across other services in the cluster if required Able to stay on in an emergency. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation. To provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm. Establishing positive relationships with young people and always offering them unconditional and positive regard. Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. Ensuring that each young person’s Support plan is followed and amended as appropriate to reflect their changing needs Attending to practical matters in relation to childcare (cooking, cleaning, general maintenance around the home etc) To act as a key worker or co worker for a young person to ensure that the young person’s Support plans are up to date and that all their support needs are being met. Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties Providing emotional support at times of difficulty or stress. Facilitate group work and group discussion where needed. About You You will be experienced, skilled and enthusiastic in working with young people. You will be used to working in a fast-paced environment. You will be passionate about working with Young People You will be person centred at all times and ensure empowerment is at the heart of everything you do. You will strive for excellence in all you do. You will be innovative in your approach to working with young people. You will be able to keep accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager. To work as part of a team · Being aware of the aims and objectives of the home and working collaboratively with colleagues to achieve them · Attending team/ staff meetings and making a positive contribution to them · Actively contributing to the development of the team · Receiving and storing information to improve communication · Being willing to give and receive feedback on performance with colleagues and managers · Providing informal practical and emotional support to colleagues experiencing difficulties · Attending and contributing to regular supervision sessions in line with the National Minimum Standards · Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing) · Being familiar with all policies and procedures and adhering to them General Responsibilities · Attending young people’s meetings and contributing to them · Driving company vehicles (current driving licence holders subject to procedures) · Receiving training appropriate to the role and maintaining an up to date training profile · Responsibility for the accurate maintenance of financial records appropriate to the duties of the post · Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies · Maintaining the upkeep of the house through general cleaning of communal areas. · Cooking nutritiously balanced meals each time you are on shift for the young people. Qualifications: · NVQ Level 3 in Health and Social Care (working with young people) or equivalent. Special Conditions · This post requires the holder to do varying shifts. · The post holder also is required to work weekends as part of a rota and Bank Holidays when required. Sleeping-in duties are also required for which an additional payment is made. · On occasions you may be requested to change your rota at a given notice as per your contract, to ensure the contingencies of the service are covered. This may also include covering an additional sleep-in duty as an emergency measure. · In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Manager. · To undertake such other duties appropriate to the grade of the post and the needs of the Home such as decorating, gardening in order to develop and maintain service delivery. · This post requires the holder to have a Enhanced Criminal Records Bureau check at all times Changes to personal circumstances which may effect you remaining in the role.
40-45 hours a week, £12-£13.50 per hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in Chelsea with more than 50 years of service and a Managment team with a proven track record for training and developing. Position available immediately working dispense bar soft drinks jucies smoothies milkshakes teas and coffees position available immediately
Job Title: General Hospitality Assistant (Education sector) Location: London Position Type: Temporary About the Role: Are you passionate about delivering exceptional customer service and contributing to a positive environment? Admiral is partnering with or clients to find a dedicated General Hospitality Assistant who will play a vital role in enhancing the school experience for students, staff, and visitors. ** ** Key Responsibilities: Reception Duties: Provide a warm and welcoming experience at the front desk. Assist visitors, students, and staff, and manage phone and email communications effectively. Event Support: Help coordinate and set up school events, meetings, and functions. Ensure all spaces are prepared and maintained to meet high standards. Catering Assistance: Support in the preparation and serving of food and beverages for school-related events, adhering to food safety and hygiene standards. Administrative Support: Handle various clerical tasks such as filing, data entry, and maintaining records. Provide general administrative assistance as needed. Facility Upkeep: Assist with the setup and maintenance of school facilities, including arranging furniture and managing supplies. Ideal Candidate: -Previous experience in hospitality or customer service is a plus but not essential. -Excellent communication and interpersonal skills with a strong focus on customer satisfaction. -Strong organizational abilities and the capability to manage multiple tasks efficiently. -Basic understanding of food safety and hygiene is beneficial. -Ability to work well within a team and contribute positively to the school environment. Why work with us? Impact: Contribute directly to a supportive and thriving educational community. Growth: Access opportunities for professional development and career progression. Community: Be part of a dynamic and inclusive workplace. ** ** Benefits: Enjoy a competitive salary, comprehensive benefits package, and a friendly work environment.
Please do not apply for this role if you do not speak English and French to a working level and have experience within travel, tourism or event industry. The role: We are seeking an experienced Travel and Tourism Group Travel Executive to join our clients small but very busy tour operator business in the heart of Tunbridge Wells. You must have travel operations experience and speak and write fluently in French and English. Hybrid working: Minimum 3 days per week in the Tunbridge Wells office, the remaining 2 days can be at home. Responsibilities As a Group Travel Executive you will be handling group travel enquiries – from initial enquiry through to quotations and ownership of all booking preparations and confirmations. You will creating bespoke itineraries to fit the clients’ brief of travel options throughout the UK, France and other parts of Europe. Day to day you will be managing relationships with supply chains such as hotels, coach transportation, restaurants and attraction entrances. Taking new enquiries and managing groups travelling. Skills Fluent in written and spoken English and French (the interview will be spoken in both English and French). Previous experience in travel industry, preferably working with a tour operator, wholesale tourism business or group travel organiser. Good geographical knowledge of the UK Proficient in Microsoft 365 Full driving licence (essential) and access to a car (desirable) Willingness to travel, within the UK and abroad If you possess a passion for Travel and have a track record of successful travel reservations / operations and in the UK travel and Tourism sector, we invite you to apply for this exciting Executive position. Please do not apply for this role if you do not speak English and French to a working level and have experience within travel, tourism or event industry.
As we continue to grow, we are looking for a driven and results-oriented International Logistics Sales Manager to join our dynamic team. This is a key role responsible for driving sales, expanding our global client base, and delivering tailored logistics solutions that meet our customers’ diverse needs. Key Responsibilities: Identify, pursue, and secure new business opportunities within the international logistics and transportation market, particularly focusing on the UK-China trade lane. Develop and manage a portfolio of clients in various industries, focusing on long-term partnerships and business growth. Understand clients' logistical challenges and provide customized freight solutions, including dry van, flatbed, refrigerated, intermodal, and warehousing services. Collaborate with internal teams, including operations and customer service, to ensure smooth execution of logistics solutions and high customer satisfaction. Negotiate rates and contracts with clients and carriers to maximize profitability. Stay current with market trends, competitive landscape, and international regulations, especially in the UK-China logistics market, to provide strategic guidance and recommendations to clients. Attend industry events, conferences, and networking opportunities to build relationships and promote KKS services. Key Qualifications: Proven experience in sales, business development, or account management within the international logistics or freight brokerage industry. Familiarity with the international logistics market between the UK and China is essential. Strong understanding of freight brokerage, including knowledge of dry van, flatbed, refrigerated, intermodal, and warehousing solutions. Excellent negotiation and communication skills, with the ability to build strong relationships with clients and carriers. Fluency in both English and Mandarin is required, enabling effective communication with clients and partners across both markets. Results-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Familiarity with global logistics regulations and best practices, particularly between the UK and China. Proficiency in MS Office Suite and CRM systems.
Maintenance Engineer needed - We are seeking an organised and experienced Maintenance Engineer to support the efficient functioning of our premises. The ideal candidate will be responsible for managing maintenance schedules, conducting repairs, and coordinating with external contractors to ensure a safe and comfortable environment for employees, clients, and visitors. Main Duties and Responsibilities: Take an active role in maintaining the facilities, including undertaking repairs yourself and overseeing contractors when necessary. Work alongside the Facilities and Maintenance Managers to ensure best practices in building management, operations, and health and safety. Provide input on priorities for ongoing refurbishment and maintenance across the estate. Act as the first point of contact for routine and emergency maintenance issues, resolving them efficiently and cost-effectively. Develop strong relationships with suppliers and contractors, ensuring high standards of service. Ensure the building upholds cleanliness and aligns with the company’s brand values. Identify opportunities for cost savings and reducing environmental impact. Oversee contracts for services like security, cleaning, and health and safety, ensuring a coordinated building management strategy. Maintain accurate health and safety records and ensure compliance with current regulations. Building Management: Assist in the development of facilities management policies and procedures. Oversee maintenance schedules for systems such as HVAC, plumbing, electrical, and security. Coordinate with contractors and ensure proper supervision during maintenance, repairs, and renovations. Conduct regular building inspections to identify and address safety hazards. Health & Safety: Ensure compliance with health and safety regulations. Maintain accurate reporting and record management for statutory compliance. Oversee water hygiene and ensure adherence to safety standards. General: Carry out reasonable requests from management within the general scope and purpose of the position, including portering duties as required.
A Delivery Driver is responsible for transporting pallets from a central warehouse location , to customers or businesses. The role involves more than just driving; it requires strong time management, customer service, and organizational skills. Key Responsibilities: -Loading and Unloading: Prepare, load, and unload packages or products into the delivery vehicle safely. - **Route Planning:**Follow the most efficient routes to meet delivery schedules, using GPS or delivery apps. - Timely Deliveries :Ensure that all deliveries are made within the expected time frames. - Customer Service :Interact politely with customers, handling questions, confirming receipt of goods, and collecting signatures if required. - Vehicle Maintenance: Perform routine checks to ensure the vehicle is in good working order (e.g., oil, tire pressure, lights). - Safety Compliance: Follow all traffic laws and safety regulations to ensure personal and public safety. - Record Keeping: Maintain accurate logs of deliveries, fuel expenses, and any incidents that occur during shifts. Qualifications: - Valid Driver’s License: Must have a clean driving record and a valid commercial or non-commercial driver’s license. - Physical Stamina:Ability to lift and carry packages, often weighing up to 50 lbs. - Communication Skills:Clear communication is essential for working with customers and dispatch teams. - Navigation Skills:Comfortable using GPS systems or maps to navigate unfamiliar routes.
Barnet Mencap has been supporting people with learning disabilities and autism in the London Borough of Barnet for over 50 years. Reporting to the Chief Operating Officer, we are recruiting a Finance Coordinator to manage Barnet Mencap’s finances to ensure it is able to deliver its core business functions. The key activities will be to manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions. This includes the processing of purchase and sales invoices and completing key reconciliations and posting journals as part of the month end process. The role will also provide support in the preparation of management accounts, budgets, forecasts and other reports. The key duties include: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations Process and reconcile financial transactions, such as invoices, expenses, credit cards and receipts and payments Perform month-end and year-end closing procedures in Sage, including preparation of management accounts and working papers to support year-end financial statements Ensure transactions recorded comply with accounting standards and regulations Assist with the budgeting and forecasting processes Monitor cash flow and manage petty cash Provide support in payroll processing and employee expense reimbursements Manage stakeholder relationships
We are excited to announce that we currently are on an urgent requirement for team members who are outgoing and have a positive spirit, to join our fabulous team! We are looking for someone (preferably a girl) who is energetic, fast, well organised, pay attention to detail, punctual, and dedicated to delivering exceptional customer service. ABOUT HEROICA LOUNGE Heroica Lounge is the unique pizza bus in London offering wood- fired pizzas, owned by Mr.Sergio Trivino. Heroica Pizza Bus stands as the one and only destination for an authentic Italian culinary journey right here in the heart of London. Key responsibilities: - Extend a warm welcome to each one of our guests - Communicate with the guests with a smile on your face and guide them - Communicate effectively with other staff and chef to enhance the quality of customer service - Handle payments - Handle take-away orders and deliveries (Deliveroo, Just eat etc.) - Maintain cleanliness and order in the premises - Uphold high standards in appearance, uniform and punctuality - Safely store and rotate deliveries (FIFO) - Report shortages right away with the person In-charge - Manage stock efficiently to reduce wastage and also record the wastage in the system Your benefits as a team member: - Complimentary staff meal - Free staff uniforms - 28 days of annual leave - 20% discount from our neighbouring coffee shop and ice-cream van
MDP Communication Services Limited is an established company that operates within the Access Control, Door Entry, CCTV and automated Gates industry. Our client base is mainly local authority and housing trusts in and around greater London. Due to our continued success, we are excited to be able to offer a new role within our administration team at our headquarters in Potters Bar, Hertfordshire. Job Title: Service Contract Administrator Responsible to: Senior Office Administrator Office Administrator Job Purpose: To ensure a successful workflow of office procedures, and support the Senior office administrator by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, clients, and vendors in person, online, and via telephone. Service Contract Administrator Main Duties: · Communicates with company clients and tenants to produce appointments for our internal service call engineers · Arranges appointments by proactive scheduling into the company’s internal database · Manages correspondence by answering emails, sorting mail and answering incoming and outgoing calls · When required to administer company expenses and invoices · Answers phone calls and transfers them as necessary · Draft, formats, and prints relevant documents · Maintains stock lists and orders office supplies as needed · Interacts with the senior office administrator and carries out their requests · When required assists in purchase orders and invoicing · Manages outgoing post and records data on special deliveries · Photocopies, prints and files appropriate documents as needed Office Administrator Skills and Qualifications: Prior office management experience preferred, but not essential as training is available; Strong attention to detail; Ability to work without supervision; Excellent time management skills; Excellent communication and customer service skills; Strong prioritisation and organisation skills; Ability to handle confidential information; Good record keeping skills; Ability to multitask
Key Responsibilities - Introducing and providing clients with all details of summer camp study tours and art training courses, including course schedules, airport transfers, fees, catering services, etc. Assisting clients with necessary formalities, ensuring that clients are fully aware of the training programme and pricing details; - To be responsible for the enrolment process for new students on UK courses and art training, including registration of students, distribution of course materials, invoicing and dealing with related tuition and course fees; - Handling telephone enquiries from potential students on behalf of the sales team, answering their questions related to the content of art training courses, faculty, daily schedule and summer camp tour programmes; - Prepare sales invoices for art training programmes and study tours, maintain records of sales activities and financial accounts to ensure accuracy and clear documentation of financial transactions; - Handling complaints from learners or customers, or referring complex issues to relevant members of the sales team or the art training department to ensure that all issues are resolved in a timely and appropriate manner; - Carrying out day-to-day clerical duties, including document management, course scheduling assistance, office administration and distribution and processing of incoming and outgoing correspondence; - Organising relevant travel arrangements, accommodation bookings and meal plans for participants' arts training and study tours to ensure a smooth and seamless overall experience. Who are we looking for (qualifications, experience and skills) - Experience of working in the arts training industry or having an understanding of the arts training process is desirable. - Good administrative and customer service skills. - Strong organisational and multi-tasking skills. - Excellent written and verbal communication skills, proficient in Mandarin able to communicate fluently with Chinese clients and organisations. - Proficient in the use of customer relationship management systems, email management and office software such as Google Workspace, Microsoft Office, etc. - A proactive approach to work. - Good attitude to learning new skills.
Bruiser Theatre Company is seeking an experienced individual familiar with co-designing, devising and delivering an ambitious education and community engagement programme. We have a long-standing commitment to education and community engagement, and this position will further Bruiser’s aim to inspire the next generation of artists and engaged audience members. The Education Officer will be responsible for the coordination of our arts education projects, with the main focus being the delivery of Vital Connect. Vital Connect is a multi-annual project (we are currently starting year 2) supported by the Paul Hamlyn Foundation. Position: Education Officer Salary: £28-30,000 PA Duration: Fixed Term Location: Belfast, Northern Ireland Hours of Work: 40 hours per week - Full Time Position (Some Evenings & Weekends) Notice Period: 2 Months Probation Period: 6 Months **ROLES AND RESPONSIBILITIES** The following is a non-exhaustive list of the roles and responsibilities of the Education Officer: - Deliver the Vital Connect project (outlined in the full Application Pack). - Create and organise educational/participatory theatre activities and workshops. - Schedule meetings with key stakeholders and team members. - Coordinate, recruit, train and manage freelancers. - Prepare and report necessary information to the appropriate members of the Bruiser team, including our Board of Trustees, relevant funders and project beneficiaries. - Work collaboratively with the Bruiser team, support our ongoing commitment to ensuring young people fulfil their full potential by providing access to high quality arts provision. - Responsible for fundraising for Education projects, in collaboration with the wider Bruiser team. - Responsible for managing/maintaining the budget for Vital Connect and other education/community engagement projects, supervised by the Development Manager. - Evaluate programmes/projects on an ongoing basis, and work closely with the external evaluator of Vital Connect to collect and collate necessary data as required. - Design and manage the distribution of educational resources in collaboration with the wider Bruiser team. - Plan and coordinate practical drama sessions/courses/programmes, working with Bruiser’s Artistic Director and Facilitator in Residence to ensure activity is in-line with the organisation’s artistic vision and delivered to a high standard. The primary responsibility of the role is to coordinate/manage workshop delivery, but some facilitation/delivery will be required on occasion. - Ongoing mentoring and communication with teachers and other educational staff engaged with Vital Connect and Bruiser’s wider network of schools. **PERSONAL SPECIFICATION** Qualifications Essential - A third level qualification in the arts/arts management with experience as outlined below OR - Qualified by experience with at least five years’ relevant experience as outlined below. Desirable - Further relevant qualifications, such as short courses in project management, etc. - Post-Graduate Certificate in Education Experience Essential - Working in arts education/creative learning and community engagement - Working with artists to develop innovative opportunities for educational engagement - An understanding of arts education policy and the current Drama curriculum - Sound knowledge of both the arts and education sectors - Financial planning and budget management - Experience in Drama workshop planning and facilitation Desirable - A track record of successful fundraising, fulfilling funding agreements and reporting - Experience of strategic income generation - Experience in effective project evaluation/monitoring - Developing and delivering participatory creative learning projects - Experience as a student of Drama - Experience as a teacher of Drama SKILLS AND ATTRIBUTES - Knowledge, experience and a strong passion for theatre - Excellent written and oral communication and presentation skills - Organised and flexible approach to work - Ability to work well individually and within a team to tight deadlines - Ability to lead and manage freelance employees - Ability to interact in an effective and professional manner with a wide variety of people, including board, donors, staff, volunteers, teachers and young people - Excellent IT skills and experience in digital technologies - Basic financial/budget management skills (Training can be provided) THE APPLICATION PROCESS The deadline to apply for this position is 6pm on 4th October 2024.
Business Sales Executives within our International Student Recruitment Team: As a business Sales Executives, you'll give customers Information, help and advice about products or services with the aim of making sales and retaining clients . Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling and placement services to Local and International students. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. Business Sales Executives will run the sales departments of a business to offer goods and services to associates and students for profit. Their primary duties include approaching prospective Students, Associates, winning new consultants, Clients, maintaining good relationships with Associates and setting sales goals. You'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company. Business Sales Executives often have to make cold calls and arrange meetings with clients, respond to emails and telephone calls and meet with clients face-to-face. He has to work both in the office and on the field, where they find clients and negotiate prices. Business Sales Executives will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Business Sales Executives duties and responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - Business Sales Executives have to maintain relationships with clients and customers to understand their needs. - Engage with offer holders through multiple communication channels. - actively guide applicants through the entire application cycle. - advise students on how to meet outstanding conditions, interviews, outstanding docs and English tests. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Contributing to team effort by accomplishing related results, contributing ideas, and providing feedback as needed. - Advising product developers on improvements to include in forthcoming product developments and discussing special promotions. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Maintaining accurate records, Reviewing sales performance and negotiating contracts and packages. - Achieve and exceed sales targets on a regular basis - Help students and families choose a school, college, University or other programmes. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Represent Escape Ilford College of Business Management at events and exhibitions as needed.
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Job Advertisement for Business Development Executive Position: Business Development Executive Location: Ilford, IG1 2LT Job type: Full-Time, Permanent Salary: Up to £38,000.00 - £40,000.00 depends on experience (plus bonus structure) Responsibilities: • Development and implementation of agreed strategies; supporting client’s business objectives • Management of projects from concept through to delivery, always working to best practice • Excellent understanding of digital platforms, with proven track record • Devise and implement a marketing strategy designed to raise the agencies profile • Creative and constructive contributions to meetings with a confidence to challenge • Supporting team members and managing third party suppliers • New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Ensure that all marketing content and activities comply with regulatory requirements • Manage and track all marketing related reporting About you: • At least three years’ experience within the relevant field • Excellent knowledge of website platforms, Social media Marketing, user experience, content management systems, SEO and PPC/AdWords strategies • Strong experience of CRM with marketing providers, such as HubSpot • Ability to manage multiple projects simultaneously • An excellent understanding of the digital industry • Ability to build and maintain strong client and team relationships • Confident communicator and presenter at all levels, with excellent interpersonal skills
Made to Measure Shop Manager Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Are you eager to make a meaningful difference while engaging with people in a dynamic sales environment? Brand Ambassadors are tasked with attracting and acquiring new customers for campaigns they are assigned to by marketing their product/service/subscriptions to the public. Key Responsibilities: • Set up and manage a booth or stand at various retail events, providing information and engaging shoppers about different charitable causes. • Utilize your exceptional communication skills to educate and inspire individuals to support these causes through donations. • Implement effective fundraising techniques and strategies learned through comprehensive training to connect with potential donors. • Maintain accurate records of interactions and donations collected, ensuring attention to detail and professionalism. • Embrace the fast-paced retail environment, staying on your feet and adapting to changing circumstances with resilience. • Foster a sense of teamwork and collaboration with fellow fundraisers, supporting each other in achieving collective goals. Requirements: • Genuine passion for making a positive impact and helping those in need. • Excellent communication skills with the ability to engage and connect with shoppers of all ages and backgrounds. • Adaptability to the dynamic retail environment, including standing for extended periods and handling busy crowds. • Team player mentality, willing to collaborate and support fellow fundraisers in achieving shared objectives. • Eagerness to learn and grow, embracing provided training to enhance fundraising skills and techniques. • Empathy and compassion towards shoppers, fostering genuine connections and understanding. Benefits: • Flexible schedule allows you to manage your own time and work independently at various retail events. Ideally we want someone who can work a full time schedule. Benefits: - Opportunities to travel and be rewarded with company events - Weekly/monthly/Quarterly incentives - Unlimited holiday organised at the Brand Ambassadors initiative - Earnings OTE £20k-£40k
Sous Chef - BAO Kings Cross Salary - £40000 to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Located in Pancras Square, BAO Kings Cross is a reimagined take on nostalgic Taiwan. The old foam teashop classics and cafes with a focus on rice plates, tea snacks and BAO Bakery Goods. Bubble teas, BAOs and BBGs can be ordered to go from the Counter. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; Experience scheduling and reviewing staff rotas; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.
We are looking for an enthusiastic, motivated, and flexible Support Worker to work in a lovely home setting in CT7 with a non-verbal, physically disabled young person with complex needs (cerebral palsy) and learning difficulties. Experience is preferred and a Level 2 certificate in Social Care is desirable, however not mandatory as training can be given. Driver is essential as day shifts, on-call rota may include driving client out in the adapted vehicle. You will be part of a small care team mostly covering school holidays as well as the on-call rota which could be days, nights and weekends. This young person loves being out and about, and particularly loves swimming, singing, and music. Hours School Holidays as well as the on-call rota that will include days, nights and weekends (including Friday evenings). Shift Hours School holidays: 8am-8pm day shifts. 8pm -8am night shifts. On-call rota (days/nights/weekends): 24 hour on-call shifts. £75.00 retainer fee per 24 hour on call shift plus hours paid if called in to work @ the shift rate. Job Type: Zero hours contract Salary: · Weekday rate - £13.91 / Weeknight rate- £16.07. · Weekend day rate - £16.07 / Weekend night rate- £17.12 · Bank holidays – £27.82 · Training/Meetings- £13.91 Duties will include: - Personal Care (bathing/showering/toileting/etc.) - Manual handling (assistance with transferring). - Administering medication - Record keeping - Preparing and serving meals/snacks - Light domestic duties - Companionship ** Benefits** - Competitive rates of pay. - Excellent training and ongoing professional development. - Holiday pay accrued. ** Key skills and attributes required:** - Previous care experience required. - Caring, compassionate with a person centred approach to facilitate the most effective care/support possible, allowing the client to thrive in all aspects. - An energetic, happy person who enjoys forming relationships with people and can work collaboratively with the Client’s family, SW team and Case Manager. - This is primarily a lone working role with the client, so proactivity, adaptability and an ability to self-initiate is ideal within the role. - Clean driving licence Enhanced DBS – Children’s Barred List. This will be arranged for the successful candidate.
Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial baking and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a Restaurant Manager that can lead the FOH service team and regain our reputation for fast, friendly and professional service. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a percentage of service charge, loads of support, clear direction and career advancement are all on offer as you share in the thrill of opening new markets product lines and locations!
Greek Bazaar is a warehouse for Greek/ mediterrenean foods that supply restaurants , a wholesaler and distributor of goods where detailed Stock picking, stock reporting via SAGE 50C/Connx is essential. We are currently looking for a qualified Accountant who have experience in stock data capture in Sage, stock allocation, GRN,and Goods Delivery notes, order completion, product knowledge and bar codes; Must be an expert in Sage 50 Accounts and speak greek. The Bookkeeper would manage and maintain the financial records and ensuring accurate financial reporting for all 3 branches and a wholesaler. Location is in an office in Southall (UB2) - please be sure this is suitable for you. Duties of the Accountant include: Maintaining accurate financial records using Sage 50 Accounts Processing accounts payable and accounts receivable transactions Reconciling bank accounts, credit cards and other accounts Preparing and processing invoices, credit notes and purchase orders Managing and maintaining a system for recording financial transactions Assisting with the preparation of financial statements and reports, preparing profit and loss reports a daily/weekly/monthly basis Liaising with external suppliers, our Financial Controller/Accountant, tax advisers and auditors as required Handling queries and resolving discrepancies related to financial transactions. Ensuring compliance with relevant accounting regulations and legislation Requirements for the Bookkeeper include: Experience/knowledge with experience using Sage 50 Accounts is a must Excellent attention to detail and accuracy Ability to work as part of a team Good communication (restaurants, wholesale experience) and interpersonal skills SALARY NEGOTIABLE AS PER SKILLSET/ Test will done hands on Sage to satisfy our requirements Job Type: Full-time Pay from £35.000.00,-£42.000.00as per skillset tested in SAGE stock expertise Benefits: Casual dress Discounted or free food Schedule: Monday to Friday Application question(s): Have your worked in Sage 50 Accounts, stock in warehouse situations, before? Work Location: In person
Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.
Hotel Receptionist The Selwyn Hotel in Richmond is seeking a friendly and professional Receptionist to join our front desk team. The ideal candidate will have excellent communication skills, be flexible with scheduling, and have a passion for delivering exceptional customer service. Shifts may vary and could include nights and weekends. Key Responsibilities: - Greet and assist guests with check-in/check-out procedures - Answer phone calls and manage reservations - Provide information about hotel services and local attractions - Handle guest inquiries and resolve issues in a timely manner - Process payments and maintain accurate records Ideal Candidate: - Flexible availability, including nights and weekends - Strong interpersonal and organizational skills - Ability to work well in a fast-paced environment - Prior experience in hospitality or customer service preferred but not required If you are customer-oriented and thrive in a dynamic environment, we’d love to hear from you! Please apply with your resume.
Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!