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Job Title: Service Desk Analyst Contract Type: Permanent, Full Time Salary: Up to £28,000 Office Location/Working Policy: Onsite Working Hours: Shift pattern between 7am and 7pm What to wear: Smart casual The Role: You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills. As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical support and ensuring efficient resolution of incidents and service requests. You will work within a fast-paced, security-conscious environment, supporting a wide range of technologies and adhering to ITIL best practices. This role requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. You will be working on site at one of our London clients on a Rota basis between the hours of 07:00 and 19:00 Monday to Friday. Role Responsibilities: • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department • Answering telephone calls from customers with technical problems and queries • Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures • Creating, administrating, and disabling active directory objects • Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes • Performing software updates and installations on end users' workstations and servers • Raising cases from emails received by the department and from the proactive monitoring system • Escalating incidents to senior support team members or external suppliers when required • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Key Skills: • Proven experience working within a customer service based role • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers • Organisation and time management skills • To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner • Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Help us to increase the number of successful products in the world! ?? Location: We are full-remote and globally distributed! Our current team is distributed between GMT and GMT+2 so we currently only hire in these timezones. ?? Interview process: Read more about our interview process. ??? Team: Product-led Sales ?? Manager: Simon Fisher ?? Compensation: Please check our compensation calculator . ?? Read more about how we hire and how we think about Diversity & Inclusion . About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: A built-in data warehouse , so users can query product and customer data together using custom SQL insights. A customer data platform , so they can send their data wherever they need with ease. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, workflow, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led . More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors . We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We dont tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days , and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. Who were looking for Were looking for someone who is: A natural relationship builder. You get energy from meeting new people in a customer org, finding out what they care about, and connecting dots between teams. You're the person who ends up knowing the head of platform, the VP of engineering, and the CTO's chief of staff not just the one engineer who signed up. Comfortable selling to senior leaders. You can hold your own in a conversation with a VP or C-level exec, talk about their business priorities in their language, and make the case for PostHog as a strategic platform decision rather than a point tool. Technical enough to be credible. You don't need to be a developer, but you need to confidently demo every PostHog product, speak to how they fit together, and know when to pull in somebody else on the team for deeper technical work. No going away and "getting back to you" on basic product questions. Great at reading the signs of which customers to focus on. You'll be laser-focused on accounts that match our ICP and have real expansion potential, and not spend time where you can't have an impact. Good at maintaining long-term relationships past the initial sale. You own the relationship and sell new products as fast as we build them. Were building every tool a product engineer needs to build better products, and our strategy is working were finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to drive multi-product adoption without forcing people into using tools they dont need. We have over 1,000 organizations signing up to use PostHog every week. We have product-market fit and loads of customers happily self-serving to large contract values, but staying focused on the biggest opportunities is increasingly challenging as a result. What youll be doing We've proven that our customers do best when a small number of people own the relationship end-to-end. The TAM+CSM pair work together on all of our current customers with expansion potential you bring the commercial and relationship depth, your CSM brings the technical depth, and together you're an extension of the customer's team. Technical Account Managers have an existing book of business. These are engaged, high-paying ($20k+/yr) customers who we think have huge expansion potential. Some of these people have never talked to us before! Your focus: Multi-threading. Most of our customers start with one champion in one team. Your job is to turn that into relationships across product, engineering, data, platform, and leadership so PostHog becomes the default choice whenever a new team has a question, our products can answer. Selling up. Expansion and cross-sell often require a senior sponsor. You'll build relationships with directors, VPs, and execs, understand their goals, and position PostHog against those. When a customer is evaluating a platform decision, you want to be in the room. Driving multi-product adoption. We're finding customers organically using two, three, or even four PostHog tools at a time. Your challenge is to accelerate that without forcing people into tools they don't need. Owning customer feedback and getting it to the wider PostHog team. You'll work directly with product teams we don't believe in bureaucracy here. Being hyper responsive. You need to feel like an extension of a customer's existing team. We try to do as much customer comms in Slack as possible. Partnering closely with a CSM. You'll jointly own the account strategy, trade off who leads which conversations, and make sure the customer experiences a single, coordinated team. This role has a base salary component plus commission for hitting/exceeding sales targets - the salary in our compensation calculator is your expected total pay for on-target earnings. What you wont be doing ? Taking someone with you to every customer meeting. Itll normally be you and the customer. Very occasionally, you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product. ? Owning the deep technical implementation work solo. Your CSM partner takes the lead on that, and you'll tag in where it helps the commercial conversation. ? Automating everything . A big part of this role will be inefficiently building a lot of white-glove, 1-1 customer relationships, so you cant just rely on email sequences. Requirements Strong relationship-building skills across seniority levels. You can move fluidly from a conversation with an IC engineer to a 30-minute slot with a VP, and leave both feeling like you understood what they care about. You enjoy meeting new people inside an account and finding reasons to stay in touch. Commercially-minded. You're excited about growing and retaining revenue. If we've never spoken to a particular customer, you'll get creative to engage them. You think in terms of account strategy over 12-24 months, not just the next deal. Able to go broad on PostHog's products. You should be able to demo any of our products confidently and articulate the value of each, including the more technical ones like Feature Flags and Data Warehouse. You don't need to be a developer your CSM partner handles the deep technical work but you need enough fluency to be credible with a technical audience and know when to bring your CSM in. Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more products from us as they do so, while saying no to customers we're not right for. Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively. Nice to have Experience selling or managing accounts with senior technical buyers (VP Engineering, CTO, Head of Platform, Head of Data). Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. You've been the owner of several customers in the $20k-100k+ ARR range previously, with evidence of growing them through expansion and cross-sell rather than just renewal. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! TPBN1_UKTJ

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #(phone number removed) solid;border-right:1pt #(phone number removed) solid;border-bottom:1pt #(phone number removed) solid;border-left:1pt #(phone number removed) solid} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} IT Support Analyst Up to £28,000 DOE South West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Must have CompTIA certifications at least one part Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pm Base salary will be up to £28k 25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career path Continual professional development plans Excellent benefits such as company pension/healthcare/season ticket loan Access to onsite gym

Business Analyst – 3-month contract – Remote – Utilities Sector We’re currently supporting a major organisation within the utilities sector on a large-scale NIS (Network and Information Systems) programme, and they are looking for an experienced Business Analyst to play a key role across a highly complex portfolio of work. This programme consists of approximately 300+ projects, all aligned to strengthening cyber resilience, regulatory compliance, and operational security. As a result, they are looking for a Business Analyst who is comfortable operating across multiple workstreams simultaneously in a fast-paced, IT/OT regulated environment. Key Skills required from the Business Analyst: Proven experience as a Business Analyst within NIS or Cyber Security programmes Strong knowledge of the CAF (Cyber Assessment Framework) Experience working with or alongside Ofgem or similar regulatory bodies Demonstrable experience working across both IT and OT (Operational Technology) environments Background within the utilities sector (power/energy highly desirable) Ability to manage workload across multiple concurrent projects Exposure to large-scale, multi-project or programme environments Strong stakeholder management skills across technical and non-technical audiences Key Responsibilities of the Business Analyst: Work across multiple projects within a large NIS programme, managing competing priorities effectively Gather, analyse, and document business and technical requirements Engage with stakeholders across IT, OT, Cyber Security, and the wider business Support regulatory alignment and compliance activities, particularly in relation to NIS Translate complex cyber and technical concepts into clear business outcomes Contribute to process improvement and operating model design where required The Business Analyst may work fully remote with ad hoc travel Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

Business Area: Global Technology – Business Platforms / Corporate Governance Location: London (Hybrid) - 3 days minimum in office - The role is Inside IR35 Job Title: Lead Business Analyst About the Opportunity Cooper Lomaz are working in partnership with a leading global financial services organisation to recruit a Principal/Lead Business Analyst. This role sits within a high-profile transformation programme focused on delivering a global document management solution and migrating users and content onto a new strategic platform. This is a key role supporting large-scale, technology-enabled business change across multiple international business functions. The Role We are seeking an experienced Principal Business Analyst with a proven track record of delivering complex change initiatives within financial services environments. Acting as the bridge between business stakeholders and technology teams, you will ensure requirements are clearly understood, translated into effective solutions, and successfully embedded across the organisation. You will play a central role in driving adoption of new systems, processes, and operating models. This is a highly stakeholder-facing role, working across functions such as Operations, Client Services, Legal, and HR, helping shape and deliver key change artefacts including Target Operating Models, testing frameworks, training programmes, and migration activities. Key Responsibilities • Capture and document current and future state Target Operating Models (TOMs) across multiple business areas, • Lead and coordinate User Acceptance Testing (UAT), including scenario creation, execution, and sign-off, • Design and deliver end-user training, including supporting materials and sessions, • Support migration planning and execution, ensuring smooth transition of users and data, • Identify and manage risks, issues, and opportunities throughout the programme lifecycle, • Build and maintain strong relationships with business and technology stakeholders, • Balance short-term delivery needs with long-term sustainable solutions Experience Required • Strong experience delivering business change within financial services (e.g. asset management, wealth management, banking), • Excellent process mapping and documentation skills, • Hands-on experience managing UAT within regulated environments, • Experience supporting go-live, cutover, and post-implementation activities, • Strong stakeholder engagement skills across both technical and non-technical audiences, • Ability to facilitate collaboration between business and technology teams, • Experience working in global environments across different regions and time zones Desirable Experience • Exposure to operational, client servicing, legal, or HR functions within financial services, • Familiarity with DevOps tools (e.g. Azure DevOps or similar) Personal Attributes • Collaborative and adaptable approach to teamwork, • Strong communication skills with the ability to influence stakeholders, • Resilient under pressure and able to meet tight deadlines, • Self-motivated with a proactive mindset, • Open, honest, and comfortable challenging and being challenged, • Analytical thinker with a problem-solving mindset Working Environment This role offers a hybrid working model, requiring three days per week in the London office, with flexibility for remote working. The organisation promotes a collaborative and inclusive culture, recognising that diverse perspectives drive better outcomes and innovation

Cyber Security SOC Analyst London - Hybrid working (3 days in office / 2 days remote) £30k-£36k + Benefits and Paid Training Exams towards certifications relevant for your role fully paid for! My client is an award winning London based MSP who are looking to hire a Cyber Security SOC Analyst. As a Cyber Security SOC Support Analyst, you will be primarily responsible for monitoring systems and making the initial response to any flags or alerts that come in via support tickets or telephone tickets. One of the key responsibilities is also to review and categorise potential threats in order of priority and dismiss any false alarms, whilst also gathering information and escalating the most urgent threats to Escalations Management Team. Cyber Security SOC Analyst Job Specifications: Cyber Security SOC Analyst Main Tasks and Responsibilities Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support Manage technical and stakeholder incident reporting via concise communications Manage client communication channels during an active incident Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident Provide operational support to wider Cyber Security Team on security incidents Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress.Cyber Security SOC Analyst Essential Experience: Preference given to candidates with MSP background Minimum 1 years proven experience in a Tier 1 Cyber Security SOC Support Analyst role Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies Working knowledge of Microsoft Defender suite including Endpoint Detection and Response Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspectiveCyber Security SOC Analyst Essential Certification: SC-200 Microsoft Certified: Security Operations Analyst Associate SC-900 Microsoft Certified: Security Compliance and Identity FundamentalCyber Security SOC Analyst Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette Cyber Security SOC Analyst Benefits Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Deutsche Bank, we are looking for a Lead Techno‑Functional Business Analyst for a 6 month contract based in London with remote work available. Purpose of the role: To own and drive a data centric product within a financial services environment, acting as the bridge between business needs, technical delivery, and data governance. At its core, the role exists to ensure that reference data, payments data, and related platforms evolve in a way that is strategic, well governed, technically sound, and aligned to measurable business values. What you'll do: Own and manage the product backlog, leading the refinement process and owning the value realisation and measurement for product goals through various metrics and KPIs. Collaborating with developers, QA, and business stakeholders to gather requirement, drive development of the solution, managing dependencies across teams and value streams, and to help align teams against a common vision. Ongoing management and analysis of the product in the marketplace, definition and development of future releases and manage the business case for change initiatives. Conducting detailed data analysis to support decision making, validate requirements, troubleshoot issues, and define minimal viable products (MVP) Writing and maintaining high quality Epics, Features and User Stories with clearly defined acceptance criteria including facilitating and contributing to backlog grooming, sprint planning and other ceremonies. Create and maintain comprehensive documentation, including requirements, process flows, and user guides. Ensure that documentation is accurate, up-to-date, and accessible to relevant stakeholders. Employing data querying and analytical techniques to support the understanding of data and creation of reports and actionable intelligence. Guiding and supporting a small team, providing coaching, feedback, and task coordination.The skills you'll need: Strong expertise in reference data (party, account), payments, messaging protocols (including SWIFT), and data governance. Solid understanding of data technologies-APIs, data flows, data models, multi‑tier systems, and integration challenges. Demonstrated excellence in product backlog management and experience working with cloud or hybrid platforms. Strong working proficiency on tools like Jira, Confluence, Big-query, programming languages (including Python, SQL), for Cloud / Big Data environment. Strong understanding of data governance, data quality, master/reference data management. Excellent communication skills, with the ability to interact confidently with senior stakeholders and technical teams. Ownership mindset with a focus on delivering high-quality, production-ready solutions.Deutsche Bank's Values Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. This client will only accept workers operating via a PAYE engagement model. AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. For more information on Giant, please follow this link: . AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Are you passionate about technology, transformation, and making a real impact in the legal sector? At Nexian, we’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success. The Role at a Glance: Technical Delivery Manager Remote (with occasional travel to client sites) Competitive Salary Plus Benefits: 5% pension contribution, flexible core hours Full time - Permanent - Office Hours (40hrs) Product / Service: Technology transformation & management consultancy for legal firms Your Skills: Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End-to-end technical delivery. Legal Cashier Experience. Pedigree: Heavyweight sector leadership founding team About Us: Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience - making Nexian a central partner in their digital journey. We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations. What You’ll Be Doing: As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate. Reporting directly to the Client Services Director, you will: • Partner with clients to analyse their practice management needs and design tailored solutions. • Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured. • Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts. • Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian’s ecosystem - from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools. What You’ll Bring: Experience: • Background in a law firm environment or with a legal technology/software provider. • Legal Cashier experience • Proven track record in implementing legal practice management systems. • Strong understanding of legal accounting processes, including billing, compliance, and financial workflows. • Ability to produce clear, structured technical documentation for both internal and client use. • Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line. Knowledge and Skills: • In-depth knowledge of law firm operations and modern practice management expectations. • Familiarity with Actionstep is highly advantageous, though not essential. • Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes. • Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations. At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future. Candidates might currently or previously have worked in: Practice Management System Consultant Legal IT Systems Specialist Implementation Consultant (Legal Tech / SaaS) Applications Consultant / Analyst (Law Firm IT) Technical Project Manager (especially in legal/professional services) Legal Systems Manager / Legal Operations Manager Solutions Consultant (specialising in SaaS or ERP/Practice Management) Business Analyst (Legal Tech focus) Technical Consultant / Solutions Architect (SaaS implementation) Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Junior Data Engineer - Public Sector Contract: Initial 7 months (extension possible) Rate: £310 per day, Inside IR35 Location: Remote with travel to Waterloo (2-3 days per month) Security Clearance: SC‑eligible (5 years UK residency required) I am working with a key consultancy delivering a major UK public sector programme and are looking for a Junior Data Engineer / Scientist to join a mixed delivery team building and operating secure, reliable data platforms that support critical public services.This role is designed for someone early in their data career who wants to develop strong engineering fundamentals in a real production environment. The role - a junior, generalist data engineering position. This is an engineering‑led role, not a specialist or senior position. The team is ideally looking for a generalist in their first few years within data engineering or data science, who is building breadth across data platforms, pipelines and operations. You'll focus on: Designing, building and maintaining data pipelines Supporting the operation of data lakes and data warehouses Implementing and improving ETL / ELT processes Using Python and SQL to transform, validate and move data Working with analysts and developers to turn data requirements into technical solutions Monitoring data quality, documenting data models and lineage, and resolving issues Automating data workflows and operational tasks Participating in Agile delivery, sprint work and collaboration Supporting incidents and helping improve platform reliability over time Working within public sector data governance, security and privacy standardsThis role offers exposure to how data platforms are built, operated and supported in a regulated environment - forming the foundations of a long‑term data engineering career. What this role is not To avoid misalignment, it's important to be clear about what this role is not focused on: ❌ Not a Data Analyst role ❌ Not a Power BI / dashboard developer role ❌ Not an insight, reporting or MI position ❌ Not a modelling, ML or research‑focused role ❌ Not an LLM, AI or advanced data science roleWhile you may work alongside analysts and data scientists, this role does not centre on: Building dashboards Producing insights or reports Statistical modelling Predictive or machine learning solutionsThe emphasis is on data engineering foundations and platform delivery. Ideal candidate profile This role is best suited to someone who: Is in their first few years of a data engineering or data science career Wants to build core engineering skills rather than specialise immediately Has hands‑on experience with SQL and Python Understands basic data modelling and ETL concepts Is comfortable learning through delivery in a production environment Is interested in how data platforms work end‑to‑end, including operations and support Is keen to grow within public sector data platforms Who this role is unlikely to suit This role is unlikely to be appropriate for candidates who: Are very senior data engineers or architects Have primarily worked in advanced ML, AI, or research‑focused roles Are specialised Power BI, reporting or MI developers Are looking for a role centred on analysis, insights or modelling Are seeking leadership, ownership of platform strategy, or advanced optimisation workApplications that demonstrate significant seniority or deep specialisation rather than junior‑to‑mid generalist experience may not be progressed. Required skills and experience Your CV should clearly demonstrate: A degree in a technical discipline (Computer Science, Data Science, Mathematics or similar) Hands‑on experience with SQL Experience using Python, Java or Bash Understanding of ETL processes and data modelling fundamentals Experience with version control (e.g. Git) Comfort working in Agile / DevOps environments Awareness of data security and privacy Eligibility for UK SC clearance Nice to have (but not essential) Exposure to AWS, Azure or GCP Familiarity with tools such as Airflow, dbt, Spark Awareness of CI/CD pipelines or containerisation Experience in public sector or regulated environments Important note for applicants This role is deliberately positioned as a junior, generalist data engineering role. Please ensure your CV clearly demonstrates hands‑on data engineering fundamentals, rather than senior leadership, advanced AI/ML work, or analytics‑only experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. We’re looking for a Threat Detection Engineer who thrives on innovation and technical ownership. This role is not a traditional SOC position, you’ll focus on building high-impact detection capabilities, shaping how security protects sensitive genomic and AI-driven data at scale. This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits. Why This Role is Exciting High autonomy: Lead projects from idea to deployment Innovation-driven: Develop cutting-edge detections beyond standard SIEM rules Collaborative: Work closely with internal teams and an outsourced SOC partner Mission-focused: Protect critical healthcare data that supports precision medicine Key Responsibilities Design and develop threat-led detections using threat intelligence and threat-hunting outputs Create novel analytic techniques for incident detection Collaborate with an MSP SOC to maintain and tune the detection catalogue Build automated reporting dashboards using Microsoft Sentinel workbooks Support security initiatives including ISO 27001 activities and KQL-based tasks Ensure monitoring coverage across cloud platforms, SaaS apps, and internal systems Contribute to documentation of processes, tools, and detection logic What You’ll Bring Must-Have Skills & Experience: Previously worked as a Threat Detection Engineer or in a similar role. Strong proficiency in KQL and hands-on experience with Microsoft Sentinel Familiarity with Microsoft Defender tools (Endpoint & O365) Exposure to Azure cloud logging and Kubernetes environments Knowledge of attacker TTPs and MITRE ATT&CK frameworks Proactive, collaborative, and innovative mindset Desirable / Nice-to-Have: Experience with Python, Terraform, or CI/CD pipelines Familiarity with Microsoft Purview, Entra ID, DLP, or Insider Risk tools Understanding of ISO 27001, Agile ways of working Knowledge of statistics, data science, or AI/ML applied to cybersecurity Relevant certifications (MS-500, AZ-500, SC-series, Security+, GSOC, CCSK) Perks & Benefits Hybrid / remote working options Flexible benefits package Opportunity to innovate and make a real impact in threat detection Work in a small, fast-paced, highly collaborative team Contribute to advancing precision healthcare using genomic data and AI Ready to build next-generation threat detection and protect life-changing data Apply today! Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Keywords: Cyber Threat Engineer, Detection & Response Engineer, SIEM Engineer, Security Detection Engineer,T hreat Hunting Engineer, Security Automation Engineer, SOC Engineer, Incident Response Engineer, Cloud Security Engineer, Network Security Engineer, Cybersecurity Analyst (Threat Focus), Threat Intelligence Analyst, Security Monitoring Engineer, Endpoint Security Engineer, Cyber Defense Engineer

Job Title: Technical Business Analyst Location: Remote, UK (with occasional travel) Rate: £500 - £525 per day, inside IR35 (dependent on experience) Duration: 6 months Tec Partners are working with a world-leading technology client who are currently looking for an experienced Technical Business Analyst, to work on an exciting customer assignment. As a Technical Business Analyst, you will support on a GCP and cloud security adoption focussed transformation programme. What they are looking for: Extensive Technical Business Analyst experience, acting as the bridge between business and engineering Strong GCP experience and understanding, including GCP architecture and services Strong knowledge of IAM, CSPM and other cloud security concepts Experience working on integration projects involving security toolingThis is an exciting opportunity for an experienced Technical Business Analyst to join a truly world-class business, which will give you access to incredible learning and development opportunities, and work on assignment with an equally exciting customer. If you are a Technical Business Analyst, with the background and skill set listed above, then get in touch right away to find out more! If you are interested in this position or would like to discuss further, please send your CV for immediate review

Business Analyst | Energy | Utilities | 6 Months Contract | £600/day Inside IR35 | LONDON - GLASGOW - YORKSHIRE | ITOT | NIS 2 | OFGEM | REMOTE WORKING | In this role you will support a Project Governance team to work on a portfolio of networking regulations. Previous experience working within the energy sector (preferably electricity) is essential in this role. Your Essential Skills and Experience: Proven experience of working as a Business Analyst Previous experience working in the energy sector (preferably electricity) Excellent communication and interpersonal skills Familiarity with ITOT regulations: NIS 2 / OFGEM Guidance documentation Hybrid: Remote working with some occasional visits to office locations Location: London - Yorkshire - Glasgow Pay Rate: £600/day Inside IR35 (You will work via an Umbrella company) Contract: 6 Months Is this you? We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Contract Business Analyst | Utilities / Power Generation | NIS / NIS2 / NIST | IT/OT Security | Security Framework and Operational Procedures | UK Based (can be working remotely) | £650/day Our client is looking for an experienced Utilities / Power Generation Business Analyst with IT/OT knowledge and for a long term project around Cyber Security and Resilience (Network and Information Systems) UK NIS2 - your experience will be in Utilities / Power and you'll have solid Business Analysis skills around Operational Procedures in Utilities. You will have a proven experience working on OT / IT projects. As well as the above, they are looking for someone with excellent communication skills that can engage with stakeholders at all levels. Business Analyst UK NIS 2 Power Generation / Utilities Please do send me your CV to start a conversation around this role. £650/day (inside IR35) UK Remote Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser...

Data Analyst – Cost – Primarily Remote, Ideally Near London – Permanent Overview Fuel Recruitment is working with a leading UK full‑fibre broadband provider that is expanding its delivery programmes nationwide. As the network build continues to scale, the business is strengthening its cost and data capability to support efficient and informed decision‑making. They are now looking for a Data Analyst – Cost to support cost management across complex delivery programmes, working closely with senior cost stakeholders. This role suits an analytically strong individual who enjoys working with detailed datasets in a fast‑paced delivery environment. Key Responsibilities • Support cost management activities across delivery programmes in partnership with the Cost Manager, • Analyse cost data related to network build activities, identifying trends, variances and emerging risks, • Develop and maintain cost tracking tools and dashboards to monitor programme expenditure, • Support forecasting and budgeting through detailed analysis and reporting, • Validate cost data across multiple systems to ensure accuracy and consistency, • Produce regular cost reports and clear, actionable insights for delivery teams and senior stakeholders Key Skills / Experience • Proven experience in data analysis within a delivery, construction, infrastructure or programme environment, • Strong numerical and analytical skills with excellent attention to detail, • Experience building dashboards and reports, ideally using Power BI, • Ability to translate complex data into clear, meaningful insights, • Experience working with multiple data sources and validating data integrity, • Confident communicator with the ability to work collaboratively across teams Benefits • Fully remote role within the UK, • Opportunity to work on large‑scale, complex delivery programmes, • Join a growing organisation at a key stage of network expansion

D365 CE Business Analyst | Fully remote (Must be UK based) | £400 to £500 per day (Outside IR35) | 6 month contract We’re currently looking for an experienced Technical D365 CE Business Analyst contractor to support a Lead BA who is working across multiple concurrent projects. You’ll work closely with stakeholders and delivery teams, helping to translate business needs into clear, actionable requirements while supporting multiple workstreams. Key skills: Strong experience with Microsoft Dynamics 365 Sales and the Power Platform Solid understanding of microservices architecture (essential) Proven background within financial services or wealth management (essential) Experience supporting delivery teams with: Functional requirements User stories Process flowsThis is a great opportunity to join a fast-paced environment, contributing to complex digital transformation initiatives within the financial services / wealth management space. If interested, apply here now

Fluent French Speaker - Agile Digital Platforms Business Analyst (Agentic AI & eCommerce) Remote or Hybrid | Contract Digital Platforms Business Analyst, client facing. Remote working, home based with occasional trips. Excellent opportunity to work with the world's leading B2C/D2C providers in the retail and consumer products sectors, delivering next-generation Agentic AI and eCommerce solutions. Experience Fluent French speaker (written and spoken) essential Familiarity with customer-facing digital platforms, eCommerce and Agentic AI solutions Working with consultants and stakeholders in remote workshops to define and capture business requirements and use cases Conduct client interviews and facilitate workshops to capture functional and non-functional requirements Advise and consult with stakeholders and share best practice across eCommerce, Agentic AI and digital platform principles Engage with engineering architects to translate business requirements into a roadmap, a product backlog, epics and user stories earmarked for development sprints Work closely with technical teams, quality assurance team, project managers and product owners to get user stories ready for development Liaise with technical and CX teams and contribute to customer journeys and touchpoint integrations ensuring design concepts can be translated into functioning platforms Qualifications Experience working in a professional consulting environment Track record as an Agile Business Analyst in a customer facing eCommerce or digital platforms role Exposure to Agentic AI, conversational AI or AI-driven commerce experiences highly desirable Options to specialise in technical BA, UI/UX or Value Add Business Consulting Experience working with enterprise clients Degree qualified in a relevant field Good understanding of project life cycle Experience with leading eCommerce and digital platform technologies (eg commercetools, SAP Commerce Cloud (Hybris), BigCommerce, Salesforce Commerce Cloud) Omni-channel experience Experience working in agile development environments #ecommercejobs #agenticAI #digitalplatforms #agileba #frenchspeaking #commercetools #bigcommerce #sfcc #hybris #sapcommerce #businessanalystjobs #digitalcareers #staffworx #recruitmentpartner #toptalent If you're interested in this opportunity, please email your latest CV, or call James for more information. This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global eCommerce, AI, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business. Duration 6 months initial, likely long term extensions Rate/Salary market rates, outside IR35 Visa Requirement Applicants must be eligible to work in the specified location TPBN1_UKTJ

Location: Fully remote Salary: £50,000+ (depending on experience) The Opportunity You won’t just deliver programmes. You will build them from the ground up. Our client is launching a new suite of digital and AI apprenticeships, starting with the Artificial Intelligence (AI) Data Specialist (ST0763) standard, followed by Data Technician, Data Analyst, Digital Support Technician and Data Engineer pathways. This is a senior role focused on creating high-quality, scalable curriculum and then supporting its successful delivery. For the first three months, your primary focus will be to design and build a complete apprenticeship programme from scratch. From there, you will transition into delivery, refinement and supporting wider growth across our digital provision. The Role Phase 1: Curriculum Design and Build (First 3 Months) You will lead the end-to-end development of the AI Data Specialist programme. This will include designing structured lesson plans and session content, creating assignments and assessment briefs, and developing AI-marked questions supported by clear expected answers and marking logic. You will ensure all content is mapped effectively to Knowledge, Skills and Behaviours (KSBs) and aligned to End Point Assessment (EPA) requirements. You will also design meaningful off-the-job (OTJ) activities and support the development of eLearning and SCORM modules. All content will be structured within our LearnDash and MyPortfolio ecosystem. You will be starting from a blank page, with full ownership to build a programme that is engaging, rigorous and scalable. Phase 2: Delivery and Continuous Improvement Once the first cohort is live, you will take an active role in delivery. This will include facilitating fortnightly live sessions, guiding apprentices through their learning and portfolio development, and providing structured feedback. You will continuously refine the curriculum based on learner progress, engagement and outcomes, ensuring strong alignment with EPA success and real workplace application. Phase 3: Scaling the Provision As the programme grows, you will support the onboarding and development of additional Development Coaches, ensuring consistency and quality in delivery. You will also contribute to the development of further programmes across our digital and data pathways, building on the foundation established in the initial phase. About You This is not a standard Development Coach role. We are looking for someone who can both build and deliver at a high level. You will have strong experience in delivering digital, data or IT-related apprenticeships, alongside a solid understanding of data concepts and emerging applications of AI within business contexts. You will be confident in designing curriculum, creating learning content and developing assessment materials. You will have a clear understanding of apprenticeship standards, KSB mapping and EPA requirements. Most importantly, you will be comfortable starting from scratch, able to structure complex topics into clear and effective learning, and willing to take ownership of building something new. Our client’s Delivery Model Our approach is modern and continuously evolving. Delivery is centred around structured, task-based learning supported by fortnightly live sessions. Apprentices build evidence through our MyPortfolio system, supported by eLearning modules and AI-assisted marking and feedback. They are not tied to traditional delivery methods and are actively developing more effective and engaging ways to support learning. What Success Looks Like Within three months, the AI Data Specialist programme will be fully designed, built and ready for launch. Within six months, the programme will have at least 30 active apprentices, with strong engagement and progress, and you will be supporting additional Development Coaches. Within twelve months, a full suite of digital apprenticeship programmes will be established, with a scalable and consistent delivery model in place. Suitability This role will suit someone who is motivated by building and improving programmes, not simply delivering existing content. It is not suited to individuals who prefer highly structured environments with pre-defined materials or limited scope for ownership. Our client is a growing apprenticeship provider with a strong focus on quality, innovation and practical impact. This role offers the opportunity to shape how digital and AI apprenticeships are designed and delivered, with genuine ownership and influence over the direction of the provision

Learning & Development Specialist - Data (Contract to Permanent) Remote | £400/day (Outside IR35) | 2 days/week initially We're supporting a training provider seeking a data-focused L&D Specialist to deliver Level 4 Business Analyst and Level 3 Data Technician apprenticeships. Starting part-time, this role offers a clear pathway to a permanent position from September at the same rate. You'll deliver engaging masterclasses, support the ongoing design of curriculum materials, support learners through remote/blended delivery, and help translate data knowledge into real-world projects and portfolios. Key requirements: Experience delivering Excel, SQL, Power BI, RStudio (or similar) Strong understanding of data analytics and ideally AI tools Apprenticeship/WBL delivery experience (5+ years) Apprenticeship content development experience At least 12 months' experience using digital portfolio or e-learning platforms. Confident with group training and 1:1 coaching What's on offer: £400/day (Outside IR35) Fully remote Flexible start (3 days/week) ? permanent from September Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ

Company Description Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Job Description We’re looking for a seasoned Dynamics 365 Engineer, with a proven track record of delivering high quality D365 and Power Platform solutions end to end, and the experience to manage technical delivery across our delivery partners whilst having the ability to communicate to different seniority of stakeholders. You really know this product & platform inside out, can confidently design and build solutions that are secure, scalable and maintainable, and thrive on being the go-to technical expert. You will be the in-house engineering SME for Dynamics 365 and Power Platform, trusted to guide technical designs, decisions, influence platform evolution, confidently challenge where needed, and mentor others where appropriate. At Genomics England, our internal systems power research and clinical programmes with real world and end user impact. Our Dynamics 365 platform supports key communications, workflows, data flows and operational processes across our Newborns and Research products in which this role sits at the centre, shaping architecture, building quality features and providing platform direction. This is a hands-on Dynamics 365 engineering role with autonomy and ownership. It is not a Business Analyst or a system administrator role. You will be comfortably using your strong Dynamics 365 and Power Platform engineering expertise day to day, collaborating closely with product managers, business teams and external partners to design, build and deliver high quality Dynamics 365 solutions that work in the real world and make a difference. What you’ll be doing: Be the technical lead and the subject matter expert for Microsoft Dynamics 365 (D365) and the Power Platform Liaise with third-party partners and vendors to assess solutions, review technical proposals, and ensure alignment with internal architecture Collaborate with internal product manager, architects and business stakeholders to understand requirements and translate them into technical specifications - communication and collaboration skills are key to the success of this role Provide regular and timely updates and reporting to stakeholders Prioritise tasks based on business priority, critical path and resource considerations, working with the product manager, application support manager & support teams. Design, develop, test and maintain custom components including plugins, workflows, Cloud Flows and PowerApps Component Framework (PCF) controls Develop PowerApps Power Automate Cloud Flows, Canvas Apps, and Power Pages Secure and manage D365 portals, making appropriate use of authentication models and user roles Proactively troubleshoot and triage issues across D365, Power Automate Cloud Flows, SharePoint, AWS integrations and other connected services Provide both proactive and reactive operational support, minimising need where possible and simplifying delivery through effective logging, monitoring and knowledge transfer Stay current with Microsoft wave releases, assessing impact, and leading technical change management Contribute to internal platform governance and documentation to maintain consistency and scalability Provide support to internal process such as release management and design forums. What you’ll bring: Demonstrable skills in front end software development programming using JavaScript Experience in client-side development frameworks such as React, Angular, Typescript Experience using PowerApps Component Framework (PCF) to create and customise code components / PCF controls to enhance the functionality and user experience of Power Apps Able to build applications using Canvas Apps Able to use Power Automate to automate complex processes using scripts written in e.g. JavaScript Able to configure / integrate plugins Understands how to programmatically interact with flows, using advanced expressions and building custom connectors, and integrating with apps Solid understanding of the D365 ecosystem, its component modules, and underlying architecture Proficient in use of PowerApps for custom application development Proficient in use of Power Automate (Flow) for process automation Good understanding of legacy process workflows Strong familiarity with SharePoint Online and Dataverse Familiar with and skills in Power BI for reporting Understands the features introduced in Power Platform, and the concepts of the Common Data Service (CDS) and the Common Data Model (CDM) Bonus if you have: Microsoft Power Platform or Dynamics 365 certifications, in particular PL-600 Experience operating in environments handling sensitive or regulated data Experience working with AWS, and integrating it with D365 Exposure to environment strategy and ALM accelerators at scale If you’re a highly experienced Senior Dynamics 365 Engineer with a demonstratable track record of owning and managing multiple D365 applications, shaping technical direction, working with teams to solve real problems and improving how people work day-to-day, and making a real world impact for users and participants of Genomics England, then this is a D365 engineering role with reach, visibility and meaningful impact! Qualifications Microsoft Power Platform or Dynamics 365 certifications, especially PL-600, are expected for serious candidates. Additional Information Please note: This is a 1 Year FTC (Fixed Term Contract) Salary From: £71,500 Closing Date: Sunday 17th May @ 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here

Job Title: Performance Analyst Location: Central London Office (3 days) / Remote (2 days) Contract Type: 3-Month Rolling Contract Pay Rate: £22.59 per hour (Umbrella) Hours: 35 hours per week, Monday - Friday About the Organisation A leading London-based housing association is looking for a systematic and proactive Performance Analyst to join their Performance and Insights Team. This is a vital role focused on ensuring high-quality performance information is collected and analysed to support business improvements. This is about building the data sets / reports and organising the data in spreadsheets ** The Role Working within the Performance and Insights Team, you will collect and collate performance information from across the business to produce regular KPI reporting. Data Collection & Management: Collect performance information from diverse teams, maintaining accurate records. Performance Reporting: Collate information to produce KPI reports, primarily using Excel and PowerPoint. Stakeholder Engagement: Collaborate with staff across the business to gather commentary on performance metrics, action plans, and documentation. Documentation: Maintain and document KPI definitions to ensure consistency. Systems Focus: Utilise Excel to a high standard, alongside SharePoint and Office 365 tools for collaboration.About You You are a detailed-driven, quick-learning individual with a proactive approach to work. While housing experience is advantageous, the ability to learn new business systems quickly and a systematic mindset is key. Essential: Strong Excel skills (data manipulation, formula usage) and proficiency in PowerPoint for reporting. Essential: Experience with SharePoint and the Microsoft Office 365 suite. Essential: Strong communication skills to engage with staff at all levels. Desirable: Experience in performance reporting within the Housing Sector, Local Authority, or similar customer-focused environment. Attributes: Highly organised, detail-oriented, and able to work independently to tight deadlines. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Job Title: Desktop Support Analyst Contract Type: Permanent Salary: Up to £34,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift pattern between 7am and 7pm What to wear: Smart casual The Role: As a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service. This is a full‑time, onsite role requiring attendance at client sites every working day. Most client locations are within the UK, though occasional travel to international sites may be required, which could involve overnight stays. This offers a dynamic working environment with exposure to a wide variety of clients and locations. The role is 40 hours per week, with shift patterns scheduled between 7:00am and 7:00pm to meet contracted client requirements. Role Responsibilities: .• Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Support Service Desk with tickets where possible. • Provide expert support for Microsoft Office Suite and other Microsoft applications. • Provide support for Mac devices, including MacBooks and iPads. Assist users with Mac-related issues, configurations, and software installations. Ensure compatibility and integration of Mac devices with the existing IT infrastructure. • Troubleshoot and resolve software-related issues promptly and efficiently. Assist end-users with software installations and updates. • Maintain and troubleshoot meeting room technology, including video conferencing equipment, projectors, and audio systems. Ensure seamless operation of audio-video equipment during meetings and events. Assist users with setting up and using AV equipment for presentations and conferences. • Collaborate with infrastructure and network teams to support on-site hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and infrastructure-related issues. • Maintain an accurate inventory of IT equipment, including laptops, desktops, peripherals, and mobile devices. Track asset allocation, perform regular audits, and ensure equipment is properly configured. • Provide IT support for customer conferences and events, including setting up and configuring IT equipment. Ensure the smooth operation of audio-video equipment during customer-facing events. Offer technical assistance to event participants as needed. • Serve as an escalation point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate with remote IT teams to ensure timely issue resolution. • Assist with the on-boarding of new employees, ensuring they have the necessary IT equipment and access. Provide training and support to new starters to ensure a smooth transition into their roles. • Provide VIP support where required to senior members of the organisation. Key Skills: • Microsoft Windows Operating Systems. • Microsoft Office, 365 and other associated applications. • Building of hardware. • Networking skills. • Excellent communication and customer service skills at all hierarchical levels. The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager Second interview: Usually F2F interview onsite at one of our offices (this will involve a task/presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

A major UK professional services company is looking for a Junior Project Analyst to join the UK project team. As part of this team, you will be trained and developed to provide analytic support across a range of client programmes within regulated market sectors such as Financial Crime, redress & remediation, commercial banking and compliance. You will join the clients Multi-Disciplinary Business Academy where you will be trained across 3 key roles, Business Analyst, Test analyst and PMO (Project Management Office) roles to support the operational team and other engagements. Candidates will therefore be multiskilled to support the client needs. This is a remote based role and the client will provide IT equipment and full training support to ensure candidates are able to develop and progress accordingly. Key responsibilities as Junior Project Analyst: Below is an overview of the 3 roles you would be trained in and supporting across. Test Analyst Running manual cases and accurately recording results to identify defects. Writing scripts, specifications, and detailed bug reports using tools such as Jira/Azure. Performing hands-on functional, regression, and exploratory testing across web, mobile, and desktop platforms. Participating in triage meetings to prioritise bugs and verifying fixes once they are resolved by the development team. Maintaining test evidence packs and updating regression suites as product features evolve. Business Analyst Identifying business needs and problems Drafting key project artefacts, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and detailed user stories. Creating visual diagrams (e.g., flowcharts or process maps) to represent current and future state business operations. Using tools like Excel and SQL to find patterns or trends that help inform strategic business decisions. Assisting with User Acceptance Testing (UAT) to ensure the final solution meets the original requirements and deliver PMO Analyst Assisting in maintaining project plans, logs (risks/issues), and ensuring adherence to PMO methodology. Creating, updating, and distributing weekly/monthly progress reports for senior management. Tracking resource capacity and assisting with budget tracking or project funding documentation. What we’re looking for in a Junior Project Analyst: A degree in humanities or social sciences would be advantageous Excellent organisational and analytical skills A methodical approach to working Strong communication skills with a keen eye for detail Candidates must have 5 years UK residency – due to the nature of the role To apply for this role as Junior Project Analyst, please click apply online and upload an updated copy of your CV. The job title of ‘Junior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Business Intelligence Analyst - Job Ref (phone number removed) Watford - 3/4 days per week Salary - £50k - £60k Our client is undergoing a strategic transformation to unify an enterprise-wide data and analytics ecosystem. As a leading player in the foods sector, this organization is integrating multiple ERP platforms into a single, scalable Azure-based data platform, designed to deliver real-time insights and data-driven decision making across Commercial, Supply Chain, Finance and Operations. The BI & AI Solutions function is central to delivering high-value reporting, analytics, and modern data capabilities that propel revenue growth, margin optimisation, inventory control, and operational excellence. This is a unique opportunity to contribute to a mature data strategy within a dynamic, consumer-focused manufacturing environment. Job Description We are seeking a seasoned Business Intelligence & Systems Analyst to join our client in Watford, operating in a hybrid model with four days in the office. The role centres on designing, building and refining BI reporting and analytics on a modern Azure data platform. You will translate business needs into scalable data solutions, optimise data models, and deliver dashboards that empower cross-functional teams. In addition, you will mentor junior analysts and help uplift data modelling, reporting standards, and development practices across the BI team. This role is outcome-focused, with a strong emphasis on driving revenue, margins and operational efficiency through data-driven insights. Key Responsibilities • Design, develop, and maintain Power BI dashboards used across Commercial, Supply Chain, Finance, and Operations., • Build and optimise data models using SQL, Power Query, and DAX., • Transform, clean, and validate datasets to ensure high data quality and reliability., • Deliver reporting solutions that provide clear insights into sales performance, margin, stock, and operational metrics., • Identify and implement opportunities to automate reporting and manual processes., • Develop and maintain Power Automate workflows to improve business efficiency., • Document data logic, business rules, and reporting methodologies to ensure consistency and scalability., • Requirements, • 4+ years of BI or Data Analytics experience., • Proficiency in SQL (joins, aggregations, ETL logic, stored procedures)., • Expertise in Power BI (modeling, DAX, visuals, Power Query)., • Strong data modelling concepts (facts/dimensions, relationships)., • Advanced Excel skills (formulas, pivots)., • Solid understanding of data warehousing and data flows., • Experience mentoring junior team members., • Analytical mindset with meticulous attention to detail., • Excellent communication with both technical and non-technical stakeholders. Benefits • Competitive compensation package with bonus potential., • Comprehensive health and wellbeing benefits., • Hybrid work model with four days in the Watford office and remote options., • Clear career progression with mentoring and leadership development., • Training and professional development opportunities., • Inclusive, collaborative culture that values data-driven decision making. Other • As part of a major ERP consolidation project and Azure-based data ecosystem transformation, you will help drive a data-centric culture across the organisation, enabling real-time insights and informed decision making

Sparta Global is looking for passionate and committed individuals who want to kickstart a career in technology! You must be willing to complete full-time training in our Business Solutions programme and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. We are building for exciting future opportunities, your application will be reviewed accordingly, aligning to availability and requirements ensuring we can match the right candidates to the right roles. We are seeking Business Solutions consultants to join our team and help our clients navigate the rapidly evolving world of business, helping our clients to solve issues, create value, maximise growth and improve business performance. In this role, you will use your expertise to identify and solve complex problems, assess the business needs of our clients, and provide strategic guidance on how to best utilise technology and other solutions to meet their goals. You will embark on a transformative development journey that combines academic learning, coaching, mentorship, real-world client projects, and continuous growth opportunities across a variety of industries and sectors. As you progress through client projects you will have the opportunity to gain further qualifications along the way that will give you the chance to level up your skills as you take on a variety of roles including Business Analyst, Project Manager, Project Support, PMO (Project Management Officer), Scrum Master and Product owner. How it works: Learn : Complete a period of full-time Academy training when you join Sparta Global. All training is delivered remotely by our team of industry-professional trainers and is paid from day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Business Solutions Consultant! Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full-time employee with your assigned employer. How to apply: Our recruitment process is simple and supportive, and we encourage people from all demographics and backgrounds to apply. You do not need to have prior experience of working in tech or studying a STEM subject at a high level. Apply online • Our team of Recruiters will review your application and invite you to the next stage if you showcase the right aptitude for success. Complete online assessments and a first-stage interview, • These assessments are testing your aptitude for learning, not what you know. Show us your potential and then your personality in a face-to-face interview. Final competency-based interview, • Demonstrate your collaborative skills, problem-solving abilities, and growth mindset to secure your spot in the Academy. Person specification: This role would ideally suit someone with a passion for technology and innovation, excellent communication and problem-solving skills, and with 6-12 months transferable experience. Despite having this experience, you're still driven and motivated to continuously learn, progress and expand your skills and establish a successful long-term career that can offer variety. We're also seeking passionate individuals who align with our values: Empathy & Diversity • Integrity, respect, and a commitment to inclusivity. Drive, • A goal-oriented mindset with a passion for growth. Collaboration, • A team-focused approach with a desire to build strong relationships. Innovation, • Curiosity, creativity, and openness to new ideas. Flexibility, • Adaptability and resilience in a fast-paced industry. Eligibility: As a Sparta Global Consultant, you will be deployed to work with one of our client partners at the completion of your training. For this reason, candidates must be open to relocation/commuting for client site deployments and remote work cannot be guaranteed. Applicants must have the right to work in the UK (British/Irish Citizenship, EU Settled Status, or Permanent Visa Holder) and unfortunately, we are unable to sponsor visas at this time. About Sparta Global: Sparta Global is a technology services and education company, specialising in hiring, training, and deploying the next generation of leaders across in-demand technology and business skills. Over the past decade Sparta Global has helped more than 3000 people kickstart a career in technology, supporting graduates, non-graduates, career changers, returners, and ex forces personnel to develop exciting careers with our network of 100+ employers across public sector, financial services, and commercial. In 2024, Sparta Global was an awarded a King's Award for Enterprise for Promoting Opportunity, adding to its accolades as a Top 20 Employer for Social Mobility, B Corp accredited business for sustainability, and Princess Royal Training Award winner. The Benefits: Free training - paid from day one Performance-based reviews every six months to discuss salary increases Referral bonuses No exit fees --------- 20 days of annual leave + bank holidays An extra day off for your birthday Pension scheme Eye care support Death-in-service cover Cycle-to-work scheme Season ticket loan Employee Assistance Programme Personal development budget Access to alumni and professional networks Opportunities to become a brand ambassador Don't wait to kickstart a career in technology, grab your opportunity to train and work with Sparta Global today! TPBN1_UKTJ

Business Analyst / Project Manager - Capital Markets6‑month rolling contract (expected to run through this year and very likely beyond) Rate: £480 per day Location: Remote working with occasional London travel The Role I'm looking for an experienced Business Analyst / Project Manager with strong Capital Markets experience to support a significant international transformation programme within a global consultancy. You'll be joining a long‑running Wealth Management programme focused on enabling large‑scale international growth. The work centres on evolving an existing platform beyond a USD‑only, US‑centric operating model to support multi‑currency processing and multi‑entity, cross‑border operations.This is a role for someone who enjoys working through complexity, collaborating closely with front‑office, technology, operations, and regulatory stakeholders, and helping shape solutions that balance long‑term strategy with near‑term delivery. You will need to have worked in Investment banking Wealth or asset management Trading or markets platforms Securities processing (FX, equities, bonds) Custody, clearing, settlement, or broker‑dealer environments Front‑to‑back delivery across market‑driven productsWhat you'll be working onIn this role, you'll be involved in: Supporting the expansion of a Wealth Management platform to enable multi‑currency processing, including cash, FX, locally denominated securities, and banking products such as securities‑based lending Helping design and deliver multi‑entity operating models, moving away from a single legal‑entity setup Working on interim and tactical solutions that allow earlier onboarding while a full front‑to‑back platform build progresses over several years Helping define cross‑border offerings that are operationally feasible and legally and regulatorily sound Contributing to the development of operating models, governance structures, and RACI frameworks Coordinating closely with London‑based front‑office stakeholders and US‑based teamsWhat this role is - and what it isn'tTo help you decide whether this role is right for you, here's some useful context. This role is: A genuine Business Analyst / Project Manager role combining strong analysis with delivery coordination Focused on Capital Markets and Wealth Management change Deeply rooted in Financial Services, with real regulatory, operational, and front‑office complexity Suited to someone comfortable working through ambiguity and phased delivery A role where you'll help join the dots between business, technology, operations, and governance This role isn't: A purely technical delivery or IT‑only role A junior, entry‑level, or learning‑on‑the‑job position Suitable if your experience sits entirely outside Financial Services A greenfield product build with everything clearly defined upfront A role where you can stay at a high level without engaging in detail The programme does involve interim states and manual processes along the way, so it's important you're comfortable navigating imperfect environments while working toward a longer‑term vision. Required experience (please read carefully) To ensure your application is accurately reviewed, please make sure your CV clearly demonstrates all of the following: Experience working as a Business Analyst and/or Project Manager Strong Capital Markets knowledge, with the ability to engage credibly with front‑office stakeholders, so specifically working in: Proven experience delivering change within Financial Services - this is essential Exposure to cross‑border, multi‑entity, or international operating models Experience within Wealth Management, Investment Services, Banking, Custody, or Broker‑Dealer environments Confidence working with UK and US stakeholders across different functionsIf your CV does not clearly reference these areas, it may not be flagged as relevant, so please be explicit in how your experience aligns.Why consider this role? Long‑term programme with strong extension potential High‑impact work supporting international growth Exposure to complex Capital Markets and Wealth Management transformation A collaborative environment where thoughtful delivery is valued The opportunity to work on a programme that genuinely isn't business‑as‑usual If this sounds like a good match for your experience, and you enjoy working on complex Financial Services change within Capital Markets, I'd love to hear from you. Please apply with a CV that clearly demonstrates the required skills and experience, and I'll be in touch to discuss the role further. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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