Solution Sales Executive, CRM Workflows
29 days ago
Staines-upon-Thames
The Solution Sales Executive will oversee market success of ServiceNows CRM Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams including Core Field Solution Sales Solution Consulting Support and Professional Services. What you will get to do in this role: • Oversee worldwide development of assigned account including development and deployment of territory resources, • Develop a sales strategy in the allocated territory with a target prospect list and a regional sales plan for your assigned account and/or territory., • Develop relationships with multiple C-suite personas (e.g. CFO CIO COO CDO) across CRM product(s) and CRM multi-workflow solution(s)., • Arrange and conduct initial Executive and CxO discussions and position meetings, • Collaborate closely with your Solution Consulting counterpart and extended team to deliver art of the possible demonstrations showcasing ServiceNows Customer Industry & Workflows product(s) & solution(s) orchestrating relationships as required., • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer & Industry Workflows platform, • Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AEs SCs Leadership) and other ServiceNow Solution Areas (Creator Employee Technology) to deliver outcomes-based solutions to our clients and prospects., • In partnership with assigned Account Executive and Solution Consultant present our CRM Workflows offering directly to prospects customers partners and at industry events and seminars, • Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition, • Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales, • Sales process management and opportunity closure, • Ongoing account management to ensure customer satisfaction and drive additional revenue streams Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • Deep experience in solution sales preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor, • An understanding of the CRM CX or CSM solution-related business processes, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client, • 6 years of sales experience within complex software or platform solutions, • Experience establishing trusted relationships with current and prospective clients and other teams, • Ability to produce new business negotiate deals and maintain healthy C-Level relationships, • Able to thrive in a fast paced growing deadline driven environment, • Willingness to go above and beyond to win in the market against stiff competition, • Ability to communicate complex issues in simple terms via written and oral media to a variety of different audiences, • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system, • Excellent communication and presentation skills, • Regional travel required up to 50% with offices in Staines and London, • Fluency in English Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___ We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. The Solution Sales Executive will oversee market success of ServiceNows CRM Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams including Core Field Solution Sales Solution Consulting Support and Professional Services. What you will get to do in this role: • Oversee worldwide development of assigned account including development and deployment of territory resources, • Develop a sales strategy in the allocated territory with a target prospect list and a regional sales plan for your assigned account and/or territory., • Develop relationships with multiple C-suite personas (e.g. CFO CIO COO CDO) across CRM product(s) and CRM multi-workflow solution(s)., • Arrange and conduct initial Executive and CxO discussions and position meetings, • Collaborate closely with your Solution Consulting counterpart and extended team to deliver art of the possible demonstrations showcasing ServiceNows Customer Industry & Workflows product(s) & solution(s) orchestrating relationships as required., • Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience, • Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer & Industry Workflows platform, • Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AEs SCs Leadership) and other ServiceNow Solution Areas (Creator Employee Technology) to deliver outcomes-based solutions to our clients and prospects., • In partnership with assigned Account Executive and Solution Consultant present our CRM Workflows offering directly to prospects customers partners and at industry events and seminars, • Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition, • Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales, • Sales process management and opportunity closure, • Ongoing account management to ensure customer satisfaction and drive additional revenue streams Qualifications : To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • Deep experience in solution sales preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor, • An understanding of the CRM CX or CSM solution-related business processes, • Experience leading virtual or matrixed teams, • Ability to understand broad macro-level business IT needs for a prospective client, • 6 years of sales experience within complex software or platform solutions, • Experience establishing trusted relationships with current and prospective clients and other teams, • Ability to produce new business negotiate deals and maintain healthy C-Level relationships, • Able to thrive in a fast paced growing deadline driven environment, • Willingness to go above and beyond to win in the market against stiff competition, • Ability to communicate complex issues in simple terms via written and oral media to a variety of different audiences, • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system, • Excellent communication and presentation skills, • Regional travel required up to 50% with offices in Staines and London, • Fluency in English Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.