Are you a business? Hire sales hospitality candidates in London
About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff. - Conduct training and development programs for new and existing employees. - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered. - Greet and seat guests, manage reservations, and handle customer inquiries and complaints. - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards. - Monitor food quality and presentation, ensuring it meets our high standards. - Manage inventory levels, order supplies, and conduct regular stock checks. - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow. - Assist in preparing and managing budgets. - Track sales and expenses, providing regular financial reports to the General Manager. - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies. - Manage the restaurant’s social media presence and engage with customers online. - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations. - Maintain accurate records, including staff files and financial documentation. - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town
Based in the heart of Hampstead. A 2 minute walk from the tube. Small but busy pan-asian restuarant with not only great dine in sales but also great take aways! Full, guaranteed hours available. Part time will be considered based on experience and flexibility. We will always do our best to offer a fair and balanced work schedule that fits in with the other important things in life. We also pay you for every hour you work! You'll never work for free at dim t. What we offer.. Competitive salary with service charge (stated earnings are with service charge) Pay rate with service charge (based on a 45hour contract earnings around £34,000pa) Small but capable team with 5* standards Fantastic Head Chef and General Manager there to support, always. Full training to make sure you are confident and ready which will include preping, cooking & tasting all the menu! £250 staff referral for any position WE BELIEVE IN KEEPING IT SIMPLE Focusing on great food, exceptional service and spectacular sites and it seems to be working as we have now grown to over 50 restaurants. IN OUR EYES, WE’RE THE PERFECT SIZE Big enough to offer growth and career development and small enough to offer the support and attention you need to be successful. WE AREN’T CORPORATE OR STUFFY We keep it real with a present and hands-on leadership team offering support every step of the way. YOU CAN HAVE A GREAT CAREER WITH DIM T With clear progression plans for everyone, a fully supported apprenticeship programme and a very active People Team. Whether you just want to get more skilled in the kitchen or become an area chef… we want to get you where you want to be. A CAREER IN HOSPITALITY Is rewarding, interesting, ever-changing and fun. We know that the hours can be long, and this doesn’t suit everyone’s lifestyle, so we are more than happy to discuss flexible working. And we don’t just talk about being an equal opportunity employer we work hard to make sure everyone feels welcomed, that they belong, and they have everything they need to have a successful time at Wildwood. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. up to £14.50 inclusive of service charge.
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum
**We are looking for a Bartender to join the team as part of Cipriani Family **Full Time Bartender **(around 48 hours a week) You will work 8 shift a week with two days off. All extra shifts will be paid as overtime. Benefit: Private Insurance. Two meals per day are provided. Responsibilities: Provide excellent customer service to all guests Take and serve drink orders accurately and efficiently Deliver beverages to tables in a timely manner Ensure guest satisfaction by addressing any concerns or issues Maintain cleanliness and organization of the bar area Adhere to food safety and sanitation guidelines Skills: Strong hospitality skills with a friendly and welcoming demeanor Basic math skills for handling payments and making change Ability to work in a fast-paced environment and handle multiple tasks simultaneously Excellent communication and interpersonal skills for interacting with guests and team members Knowledge of upselling techniques to increase sales and enhance the guest experience Familiarity with guest service standards and best practices Basic culinary knowledge to answer guest questions about menu items Ability to work collaboratively with floor staff to ensure smooth operations Apply today and join us as a Bartender . Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Experienced in hospitality, possessing a positive demeanor, and proficient in sales techniques. Employment Type: Part-time/Full-time Compensation: £12 per hour Benefits: Complimentary meals and beverages.
We are a friendly and professional team looking for a Bartender that is eager to learn and have fun while working! Zuaya is the Latin American restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. Lastly, the role comes with a compensation package described below: -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. - Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! - NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** Employee Benefits at Townhouse:** - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
Want to be part of the UK’s No.1 voted Nail Salon? About Us: Take your career to the next level with Townhouse, a visionary creation founded by Juanita Huber-Millet with a singular goal of elevating the nail salon experience. We have poured heart and soul into perfecting every detail of our brand. At Townhouse, we celebrate flawless treatments, carefully curated from start to finish. This dedication is more than just a display, it is our promise to deliver an exceptional experience for both, our clients and our amazing team members. We are all about creating a unique, personalised journey for each one of you. About the Role: - Step into the spotlight as a Townhouse Nail Artist, where glamour meets professionalism. - As a brand ambassador, you will infuse passion into every treatment, ensuring an exceptional experience for our clients. - Tailor your schedule with our flexible options (Full Time, Part Time, Weekdays, or Weekends) to suit your lifestyle. - Prove your expertise as a Nail Technician, Manicurist, or Nail Artist, bringing your skills to Townhouse. - Demonstrate your commitment to excellence by upholding the highest standards of cleanliness, ensuring our salon is a haven of luxury and perfection. - Play a vital role in the team by assisting in salon upkeep and stock replenishment, contributing to the seamless flow of our exceptional services. - Your exceptional communication style, coupled with outstanding customer service skills, is key to creating memorable experiences for our clients. Join us at Townhouse, where your journey as a Nail Artist is not just a role—it's an opportunity to shine, to create, and to make every client feel extraordinary. Your talent and passion are the cornerstones of our exceptional nail salon experience! NVQ level 2 or similar is required. Role Responsibilities: - Deliver high-quality nail services to clients, including manicures, pedicures, and nail enhancements. - Thoroughly clean and sterilise all tools and equipment before and after each use. - Keep the work station tidy and well-organised at all times. - Stay informed about current nail trends and techniques. - Educate clients on proper nail care practices and recommend suitable products. - Ensure customer satisfaction by providing exceptional service Qualifications: - Demonstrate previous experience as a Nail Technician or in a similar role. - Possess a valid certification as a Nail Technician. - Have knowledge of nail products, techniques, and current trends. - Exhibit strong attention to detail and excellent manual dexterity. - Capable of maintaining a clean and hygienic work environment. - Possess excellent communication and customer service abilities. - Work effectively within a team environment. ** ** Employee Benefits at Townhouse: - Private healthcare and wellness support – Benefit from the nail industry’s first private healthcare package including free telephone / video GP appointments and treatment in private hospitals if there is a long wait on the NHS. - Shopping discounts - a range of discounts on some of the largest brands to save you money every day. - Birthday Pamper Party: During your birthday month, bring a friend for a free signature manicure/pedicure and a glass of bubbles! - Social Budget - Every month your manager gets a budget to spend pampering you and your team. Expect treats, lunch at work or a night out – to be agreed with your manager! - Holiday on us: An extra day paid holiday on your annual allowance for every whole year you have been with Townhouse - up to 5 extra days! - Employee Discount: 75% discount on treatments - Interest free advance - To cover you for any emergencies and to avoid interest costs, we will provide up to a £50 advance for every day you have worked for us in a month. - Refer a Friend: Earn up to £550 for every successful hire you introduce to Townhouse.
Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this app or our email with a headline "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
Saudi Arabia Gateway is a specialised consultancy which provides a bridge between Saudi businesses and Europe, our aim is to introduce create and build transactions between parties in Saudi Arabia and Europe. We are at present seeking a seasoned sales agent to help us promote and sell our new investment hotel project in Europe. The ideal candidate will need to be both motivated and have an established contact base of both clients and companies who want to become involved in one of the most exciting projects in the hospitality industry. The role provides a small retainer but has a very high earning potential average per deal is four figure commission. Please respond with relevant information and cv
An experienced and confident professional who is driven by high standards; Person who truly loves taking care of people and enjoys working in hospitality; A person who stays calm under pressure and is resilient; Open and friendly person who leads the team with excitement; Engaging staff with personalised training both with standards, food&wine; Has a proven track record of successfully managing P&L to drive revenue and sales budgets; Has understanding of Italian food and wine; Person who is the best example of conduct in place; Helps to maintain, improve and shape the company.
Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
We are currently seeking a talented and passionate Cocktail Bartender to join our dynamic team at the Rotunda Restaurant at Kings Place. The ideal candidate should have a strong background in mixology, excellent customer service skills, and the ability to work in a fast-paced environment. KEY RESPONSIBILITIES OF THE ROLE: · Prepare and serve a variety of high-quality cocktails with precision and creativity · Interact with customers to take drink orders and provide recommendations · Maintain a clean and organized bar area, ensuring compliance with health and safety regulations · Handle cash transactions and maintain accurate records of sales · Collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction · Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Cocktail Bartender in a similar setting · Extensive knowledge of spirits, cocktails, and mixology techniques · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) A LITTLE BIT ABOUT US Green & Fortune is a company that encourages people to bring their own personality to the table. And this is exactly what we want in Rotunda, our busy bar and restaurant, people with bags of personality. Rotunda is a British restaurant with a large bar situated in the vibrant music and arts hub of Kings Place in King’s Cross. It has a great canal side location, a multi-functional private dining room and an extensive outside terrace. Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We are fully committed to supporting individuals with disabilities in applying for our vacancies. If you have a disability and require support throughout the recruitment process, please contact our People team and let us know what adjustments you may need. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
As a Waiter at Coal Office Restaurant you would: - Deliver a unique experience to the guests, with a casual service, enriched by a personal touch; - Have a friendly attitude, team spirit and serene mindset; - Show resilience in a fast-paced environment; - Be committed and consistent in service delivery; - Have a genuine passion for hospitality and love for food; - Express a desire of personal and professional growth; - Be curious and willing to learn in depth our food and beverage options. As our Waiter/Waitress you would have: - Previous experience in a restaurant or hospitality setting; - Knowledge of upselling techniques to increase sales; - Ability to work well in a fast-paced environment and handle multiple tasks simultaneously; - Familiarity with kitchen operations, food safety, and culinary terminology is a plus; - Excellent guest service skills with the ability to anticipate guest needs. Benefits for all our Team Members: • 65% Discount on Tom Dixon products; • 50% Staff Discount on food when dining at Coal Office Restaurant; • Free chef meals on duty; • Career progression and professional development (WSET, Menu Engineering, Economics of cocktail); • Cycle to work theme and financial support for new buyers; • Recommend a friend Bonus scheme. We offer flexible scheduling and opportunities for career growth within our company. If you are passionate about providing excellent service and enjoy working in a dynamic team environment, we would love to hear from you!
The Role Assistant Bar Managers are an integral part of our bar team! Creating a great atmosphere for your team and our guests will come easily to you. With a passion for mixology and a love for hospitality, you will drive sales and push for the best service possible. Learning from our Senior Managers on site will help you to create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About Us We believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of our Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About You 1 Years' experience in a similar role minimum Strong knowledge of alcoholic beverages and regulations Great staff management and motivation Good knowledge of stock management Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC)
Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.
MARKET HALLS - VICTORIA Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. We are expanding and are looking for new team members to join us. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Take customer orders and accurately input them into the system and take payment - Prepare and heat food and beverages according to established recipes and quality standards - Ensure food safety & hygiene guidelines are followed at all times - Handle till & payment for each order - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation or restaurant industry - Attention to detail and always being on time - Ability to connect with & charm customers as well as explain food concept to new customers - Familiarity with food safety regulations and procedures through Hygene certificate level 2 We offer competitive pay (up to £13.50) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and want to start a career in restaurant chain business, apply to this job. Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.
Head Chef wanted for Modern independent local The Regent in Balham. OTE £46.5K THE HUNT IS ON for The Regent’s new Head Chef to join our fantastic team at our modern neighbourhood local pub and lead in the delivery of our fresh, seasonal, delicious food offering in Balham. Do you believe in fresh produce? Cooked to order? Do you have a passion for producing flavoursome pub food? Eager to train and develop your team? Keen to input into our seasonal menu? We’d love to hear from you. Come and be part of an excellent working environment where the focus is on constantly developing yourself (mentoring from our Exec Chef is readily available) and helping to create seasonal menu items from the best ingredients (no additives or preservatives in our kitchens!). About Our Head Chef Role Our Head Chef will lead in the delivery of Livelyhood’s delicious food offering in one of our most well loved pubs in South London. The right Head Chef will: · Enjoy leading & developing their back of house team · Have previous Head Chef/Senior Sous Chef experience in a busy kitchen · Manage daily food ordering, production, and service, maintaining high standards. · Cook great, tasty food so that people keep coming back for more. · Comply with our food standards and guidelines. · Comply with Health & Safety policies & procedures · Manage supplier ordering and maintain correct stock levels · Thrive on the chance to show their creativity, creating specials & inputting into our menus What we are offering A competitive salary up to £42K based on your experience + tronc + Bonus Additional tronc/service payments – in region of a further £4.5k making OTE up to £46.5k Additional Head Chef bonus plan - £1.5k per quarter/additional £9k a year bonus scheme Excellent, supportive working environment with 45 hours working weeks our norm Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! 40% food and drink discount for you and 3 guests valid in all sites from day 1 We offer hospitality apprenticeships to support your development if you're keen Access to 35% of your earnt pay on demand giving your financial flexibility Wellbeing focused employer– with Livelyhood Mental Health First Aiders & employee assistance support available ** About The Regent Balham** The Regent Balham is part of Livelyhood pub group, an established, South London based owner, creator, and operator of inviting and independent neighbourhood pubs. We currently have 6 sites. It is a pretty handsome and friendly local serving darn tasty fresh, seasonal pub food with a beer selection to take care of every palate, classic cocktails and wines to wet your whistle. Due to a sustainable partnership with the local school it also enjoys a large outdoor garden. And if you're looking for a great sports offer, or somewhere to bring your dog, The Regent's got you covered. The Regent just keeps growing and is an established Balham neighbourhood favourite About Livelyhood You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regent), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke) & Elephant and Castle (The Rosy Hue). We are also planning to open more sites in South London, so this is a brilliant chance for the right people to join us and be a key part of our growth. Who are you? If you're already liking the sound of us, you're already our kind of person. Throw in your passion for consistent, flavoursome, fresh food, clear communication skills, good organisational skills, high kitchen standards, strong work ethic and your in-depth knowledge of H & S and HACCP and you'll have us at hello! Previous Experience in a Head Chef position preferred but if you have fresh food experience in a £10k+ food sales venue and you're ready to make the step up into the Head Chef role, we certainly want to hear from you. Our Head Chef will lead in the delivery of Livelyhood’s fresh food offering that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. We will be considering applications as they arrive, so please don't delay in submitting your application All applicants will require a UK bank account and proof of their eligibility to work in the UK.
Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!