Trabajos senior brand manager en Reino Unido

About the job Citadines Trafalgar Square London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Job Title: Head Waiter/Waitress Location: Central London Salary: Competitive, based on experience Start Date: Immediate start available About Us: We are a brand-new fine dining restaurant in the heart of Central London, offering a refined experience with exceptional service, seasonal produce, and an elegant setting. We're building a passionate front-of-house team to match our culinary vision. Role Overview: As Head Waiter, you will play a key role in delivering outstanding service, leading by example on the restaurant floor, and supporting the management team in the smooth daily operation of the dining service. Key Responsibilities: Lead the front-of-house team during service to ensure smooth operations and exceptional guest experience. Provide warm, professional, and knowledgeable service at all times. Support staff training and development, mentoring junior waiters. Communicate closely with kitchen and management teams to maintain service flow. Handle guest queries and special requests confidently and professionally. Requirements: Previous experience as a Head Waiter or Senior Waiter in a fine dining or Michelin-level environment. Excellent knowledge of food, wine, and service etiquette. Strong communication, leadership, and problem-solving skills. A passion for hospitality and delivering memorable experiences. Right to work in the UK.

LIFE AT CLAYS Clays is the premier indoor interactive clay pigeon shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience, day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay pigeon shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal of Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities, and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous, free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact, then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we've framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover, and we are constantly evolving. SUMMARY OF POSITION It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: - To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing. - To provide training and support to all junior colleagues. - Communicate effectively with both kitchen colleagues and front-of-house colleagues. - Ensure the quality of the food and service delivered are to our standards and within execution times - Ensure all food safety procedures are followed daily. - Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef. - Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables. - Ensuring delivery of colleague meals for the in-venue team daily. - Take initiative and demonstrate aptitude and desire to continue to further your career. - Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES At least 3 years of experience within a similar role desirable. Culinary diploma from a recognised institution or higher. Excellent communication and computer skills. Training and coaching skills. First Aid (not essential). Competency in Stock procurement (training will be provided for our platform). Food hygiene level 2 (training to level 3 will be provided). Understanding of Food Safety record keeping (training will be given on our platform). High-volume kitchen experience. Always looking for opportunities to improve your knowledge and abilities. Passionate about hospitality and creating amazing experiences. A keen eye for detail with excellent written and verbal communication skills. Ability to build lasting relationships with colleagues and clients. Honest with strong moral principles. Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving Discussed at venue Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Tatar Bunar is a new Ukrainian-Mediterranean restaurant in the heart of Shoreditch, combining soulful food, warm hospitality, and beautifully curated design. We’re now looking for a passionate and experienced Head Bartender to lead our bar team and help shape the guest experience from the glass up. What You’ll Do: Lead the bar team during service and ensure smooth, efficient operations Prepare and serve signature cocktails, classic drinks, wines, and coffee to the highest standard Collaborate with the Restaurant Manager and Chef to develop our beverage offering Maintain cleanliness and organisation of the bar at all times Manage stock levels, orders, and deliveries Train and support junior bar staff Create a warm, welcoming bar experience for every guest What We’re Looking For: Minimum 2 years’ experience in a senior bar position (Head or Supervisor level) Strong knowledge of cocktails, spirits, wine, and beverage pairings Leadership skills and confidence running a bar solo or during busy shifts A proactive attitude, great energy, and eye for detail Team player who thrives in a fast-paced, high-standard environment Right to work in the UK What We Offer: A beautiful working environment in a design-led restaurant A supportive, family-style team culture Opportunities to grow with a brand-new concept Staff meals and generous tips Training and development

About the job Company Description Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Rondo is our neighbourhood restaurant in middle-town Holborn with a focus on seasonal local British dishes, unsung ingredients and great wine. Headed up by chef Tristan Downes; this is the place you wish you had at the end of your street. Job Description What you’ll do… Support the Head Chef in leading a large, dynamic kitchen team Nurture and develop the talent of the kitchen team, creating an environment that brings out the best in them and where they can be themselves Make sure things are running without hitch, orders and deliveries are coming and going as needed, our service is smooth as chipotle butter, and our food hygiene standards are sky-high Work with our Head Chef on ideas and techniques that make our kitchen a creative, ever-changing environment where we’re always looking to make the best food out there Think outside the box and drive standards, always striving to find efficient solutions whilst maintaining the quality and integrity of the menu Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questions Qualifications What we’re looking for… 2+ years’ experience as a Senior CDP or Sous Chef in a busy, bustling environment with freshness and provenance of ingredients as a key priority Proven track record managing large kitchen teams A true passion for creativity whilst maintaining the integrity of our brand standards through the dishes on the menu A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: F&B kitchen The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Location: Hybrid – Thame, Oxfordshire Salary: £12.21 per hour About the Company Critical Power Supplies is one of the UK’s leading independent multi-brand suppliers of critical power solutions, including uninterruptible power supplies (UPS) and standby generators up to 6MVA About the Role We are looking for a proactive and driven Telesales Executive to join Critical Power Supplies. This telephone-based, outbound-focused role aims to generate qualified leads and support the wider sales team. You’ll be the first voice potential customers hear, and your goal is to identify opportunities and set the groundwork for successful sales engagements. Key Responsibilities Outbound Calling: Engage with potential customers daily through structured cold and warm calling campaigns. Lead Qualification: Understand customer needs, budget, and timelines to assess sales opportunities. Appointment Setting: Secure call-backs for senior sales executives. CRM Management: Log all activity, update customer information, and track prospect progress using Zoho CRM. Inbound Support: Handle inbound inquiries, qualify leads and pass them onto the appropriate team member. Database Management: Maintain accurate prospect lists and help enrich lead data for targeted campaigns. Customer Engagement: Represent Critical Power Supplies professionally, creating a positive first impression and ensuring an excellent customer experience from the outset. Once trained, complete quotes. What We’re Looking For Essential Skills & Attributes: Confident and engaging telephone manner – comfortable speaking to decision-makers. Resilient attitude with the ability to handle rejection positively. Self-motivated with a strong drive to hit and exceed outreach and appointment targets. Strong organisational skills and attention to detail. Basic IT skills – proficient with Microsoft Office (Excel, Word, Outlook). Willingness to learn about UPS, critical power solutions, and technical product basics. Ability to work independently while collaborating closely with sales colleagues. Preferred: Previous experience in a telesales, telemarketing, or lead generation role. Experience using CRM systems (Zoho CRM or similar). What We Offer Starting salary: £12.21 per hour with potential for commission on successful completion of probation period. Training & Support: Full product training and mentoring from experienced sales professionals. Career Progression: Clear pathways to move into senior sales, business development, or account management roles. Dynamic Team Environment: Join a fast-paced, energetic sales floor where your hard work makes a real impact.

About the job This is a full time permanent position, based in either London, United Kingdom (TAL UK Corporate Office) or Levallois Perret, Paris, France (TAL France Corporate Office). Due to the nature of the role across Europe, language proficiency in English and French is required. Additional European languages are highly desirable. The Ascott Limited's business in Europe is evolving and we are looking for a cluster level Food & Beverage Director covering the scope of our cluster operations in Europe. Our portfolio has a majority of serviced apartments and we are increasing the number of full service hotels within our operation. We are seeking an individual that thrives under constant change, has a diverse and strong F&B background (Europe and or Globally required) and has knowledge and eye for the details but has evolved to a more influence/leader. You will report to the Regional General Manager, Operations Europe, part of the business operations management team (Area and City Managers), alongside the Operations Excellence team driving the evolution of our F&B Offering across various brands and 3-, 4- and 5- star segments. The Food & Beverage Director, Europe will be responsible for: Development and implementation of strategic plans for F&B Operations aligned to Ascott's global goals & objectives Propose and steer the evolution of F&B offerings to meet the diverse requirements of the groups brands and property market segments Provide functional support to Property Managers (our Hotel General Manager's and Residence Manager's) with their day-to-day F&B operations, with focus on high standards of service, quality and efficiency, pushing for best practice Mentor and support the development of a high-performing F&B team fostering a culture of continuous improvement, working with stakeholders on learning & development plans for F&B staff Support with budgets, forecasts and financial performance, guiding revenue growth and cost efficiency Ensure F&B operations have compliance with local regulations, health & safety standards and company policies Lead with exceptional guest experiences by maintaining high standards of food quality service Establish and maintain strong relationships with vendors and suppliers, support with contract negotiating (lead by Procurement) and ensuring quality and cost-effectiveness Collaborate with cluster and global departments including Brand & Marketing, Sales, Human Resources and Operations to ensure cohesive and integrated strategies. Contribute to F&B group committee lead with global HQ To be successful in the role of Food & Beverage Director, Europe, we require: A minimum of 3 years in senior F&B management roles, preferably within a multi-country or regional context Experience with multiple brand segments (3-star, 4-star, 5-star, lifestyle) is highly desirable Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Advanced degree or relevant certifications are a plus In-depth knowledge of the European F&B market, including trends, regulations, and consumer preferences Possesses a creative and innovative mindset with a demonstrated understanding of brand differentiation and positioning. Strong leadership, communication, and interpersonal skills that align to a global business with proven ability to support complex operations and drive performance Proficiency in English and French is required. Additional European languages are highly desirable Flexibility for frequent business travel across Europe Working with us (if you will be based in London) provides the following benefits to you: Genuine career opportunities within our business with valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work at the office to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme to support your wellbeing Employee Recognition Awards and company/team events Following the probation period, access to Private Medical Insurance and our Europe staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited UK Corporate Office is a management company/support office for The Ascott Limited’s portfolio in Europe. At , we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Employer: Ascott Hospitality Management (UK) Limited Required skills: POS Systems, Inventory Management, Training Experience, Fast-Paced Experience, Fluent in English, Food Safety, Microsoft Office, Fluent in French, Point of Sale, Social Media, Culinary Degree/Training, Training in Mixology, Temperature Control Discussed at venue Department: F&B Management About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Urgent – Fundraising Expert in Marketing for Non-Profit Organization CIC London Important Note: This fundraising role involves promoting Supplement Foods and Cosmetics through a Product Loan model to support the mission of Global Minds Therapy Organization CIC (Registration No. 16203620, London). About the Role: We are urgently seeking experienced professionals to promote a unique Product Loan model — offering Supplement Foods and Cosmetics to clients with zero banking interest for 2 years. Manufacturers donate 10% of profits to Global Minds Therapy Organization CIC to fund free psychotherapy services for children, seniors, and low-income individuals. =Learn more about our products. =Learn more about our organization. Important Clarification: This is NOT a cash loan. Clients receive high-quality Supplement Foods and Cosmetics from top brands. Clients repay through easy monthly instalments — with zero banking interest for the entire 2-year repayment period. Business Model Overview: Customers purchase a variety of Supplement Foods and Cosmetics via a Product Loan. Payment Terms: 50% upfront payment, 50% balance payable monthly by bank cheque over 24 months. Products are sourced from top brands across Europe, the UK, and other countries. Role Responsibilities: Promote and manage Product Loan offerings for Supplement Foods and Cosmetics. Educate clients on the benefits of the no-interest 2-year installment plan. Support clients remotely — both in the UK and internationally. Requirements: Proven experience promoting product-based business loans, preferably in the Supplements or Cosmetics sectors. Strong client acquisition, sales, and deal-closing skills. Excellent communication and customer service abilities. Ability to work independently and remotely. Salary and Benefits: First 12 months (testing period): Earn 3% commission per successful deal. After closing at least 12 deals within 12 months: Receive a £2,000 monthly salary, Plus 3% ongoing commission on every new deal. Remote work opportunity — open to UK and international candidates. No fixed salary per hour or per month during the first year. Immediate start available. How to Apply: If you are passionate about product-based financing and experienced in the Supplements or Cosmetics sectors, we would love to hear from you!

Role Overview We are seeking an experienced and dynamic General Manager to lead our team at Jumbi Peckham. The General Manager will be responsible for the overall management of the venue, ensuring smooth day-to-day operations, delivering exceptional customer experiences, and driving business growth. This is a hands-on leadership role that requires a deep understanding of hospitality, a passion for music and culture, and strong financial and operational acumen. Key Responsibilities Venue Operations: Oversee all aspects of daily operations, ensuring Jumbi runs efficiently and meets high service standards. Team Leadership: Recruit, train, and manage a passionate and motivated team, fostering a positive and professional work environment. Customer Experience: Maintain an exceptional guest experience by ensuring top-tier service, engaging with customers, and upholding Jumbi’s brand values. Financial Performance: Manage budgets, control costs, and drive revenue growth through strategic planning, promotions and operational efficiencies. Stock & Supplier Management: Oversee inventory control, liaise with suppliers and ensure the bar is well-stocked with high-quality products. Event & Music Programming: Collaborate with the events and music teams to curate a dynamic calendar that aligns with Jumbi’s cultural identity. Health & Safety Compliance: Ensure full compliance with licensing laws, health and safety regulations and food hygiene standards. Marketing & Community Engagement: Work alongside marketing teams to develop promotional strategies, build community relationships and drive footfall. Community Engagement: Actively participate in local Bar Watch initiatives to maintain safety and strong community relationships. Required Skills & Experience Proven experience in a senior management role within the hospitality industry (bar, restaurant, or music venue experience preferred). Strong leadership skills with the ability to motivate and manage a diverse team. A passion for music, particularly sound system culture, hi-fi experiences, and community-led spaces. Skills in working with music equipment are advantageous. Experience working with local authorities and regulatory bodies. Personal licence holder essential. Strong understanding of licensing, health & safety, and operational compliance. Experienced in using platforms such as 7Rooms, SumUp for reservations and payments. Strong financial acumen, including experience managing P&Ls, budgets, and forecasting. Proficiency in Google Sheets & Excel for data analysis and financial reporting. Local to the area or strong knowledge of the Peckham community is a plus. Exceptional communication and interpersonal skills. A hands-on approach with a willingness to work evenings and weekends as required.

Join Our Team as Restaurant Manager – Parker’s at Jumeirah, Knightsbridge, London. We are seeking an exceptional Restaurant Manager to lead the team at Parker’s, located in the iconic Jumeirah Hotel, Knightsbridge, London. This is a prestigious leadership opportunity for an experienced hospitality professional with a passion for excellence and a proven ability to deliver outstanding service in a globally competitive environment. As Restaurant Manager, you will oversee all aspects of the restaurant’s daily operations while championing the highest standards of guest service, team leadership, and operational efficiency. You will be instrumental in creating a vibrant, welcoming, and world-class dining experience that positions Parker’s as a destination venue on the global culinary map. About Parker’s Nestled within the luxurious setting of Jumeirah, Parker’s blends contemporary dining with timeless elegance. Our guests enjoy a refined yet relaxed atmosphere, elevated by attentive service, a curated global menu, and a commitment to excellence at every touchpoint. Whether for a casual lunch, evening cocktails, or a memorable dinner, Parker’s offers a dynamic space that celebrates food, culture, and connection. Life at Parker’s At Parker’s, we don’t just serve food—we craft experiences. Every member of our team plays a vital role in creating unforgettable moments, and as a leader, you’ll set the tone for excellence, teamwork, and innovation. We believe that great leadership starts with empathy, vision, and a drive for continuous improvement. Our culture is built on collaboration, integrity, and a shared passion for exceptional hospitality. In return, we provide a supportive environment with outstanding development opportunities and the chance to be part of something truly special. What We’re Looking For We’re looking for a Restaurant Manager who is more than just experienced—we’re looking for someone who is visionary, guest-focused, and deeply committed to operational excellence. You should bring: - Proven leadership experience in a high-end, high-volume restaurant, ideally within a luxury hotel or global dining brand - A strong track record of managing large teams and leading through influence, coaching, and clear communication - A commitment to delivering service excellence, with exceptional attention to detail and a relentless focus on guest satisfaction - Experience in budgeting, cost control, forecasting, and driving commercial performance - A hands-on management style, with the ability to lead from the floor while also thinking strategically - A genuine passion for food, beverage, and global hospitality trends - Strong organisational and problem-solving skills with a proactive, solutions-focused mindset Your Key Responsibilities - Lead and inspire the front-of-house team to consistently deliver an exceptional guest experience - Oversee all day-to-day operations, ensuring seamless coordination between service, kitchen, and back-of-house teams - Maintain the highest standards of presentation, cleanliness, and operational efficiency - Implement and monitor procedures to ensure compliance with health, safety, and hygiene standards - Drive team development through training, mentoring, and performance management - Collaborate closely with the Operations Manager, Training Manager, Executive Chef and senior leadership on menu planning, promotions, and special events - Monitor KPIs and manage budgets to ensure profitability while maintaining service quality - Represent Parker’s as an ambassador of the brand, upholding our values and reputation at all times What We Offer At Parker’s, we recognise that exceptional leadership deserves exceptional rewards. In return for your expertise, dedication, and commitment, we offer: - World-class leadership training and mentorship to support your professional journey - Clear career progression opportunities across our prestigious global restaurant group - Recognition and rewards for long service and outstanding leadership performance - Attractive incentive schemes, aligned to personal and business performance - Family-style team meals during every shift - Generous staff discounts across all our global brands - International opportunities, with the potential to grow your career across global locations within the group - A collaborative and inspiring work culture where your voice is heard, and your leadership makes a lasting impact Our Commitment to Inclusivity We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. Diversity and inclusion are central to our values, and we are committed to creating a workplace where everyone feels respected, empowered, and valued. If you require any accommodations during the recruitment process, please let our Talent Acquisition team know—we are here to support you. If you’re a passionate and experienced leader ready to shape the future of one of London’s most exciting restaurant concepts, we invite you to apply and become part of the Parker’s legacy.

At Bread&Truffle, we serve crave-worthy Italian focaccia, made fresh every day with 16-hour fermented dough and the finest ingredients from Italy. As we grow our catering operations, we’re looking for a wizard — not just any wizard — but someone who thrives at the intersection of sales, service, and making things happen. What You'll Do You’ll be the magical thread between our catering clients and our operations team, making sure every order runs smoothly, and every client feels like they’re our only one. Responsibilities Own the entire catering sales pipeline: respond to inquiries, follow up with leads, close deals Build and maintain strong relationships with corporate clients and office managers Handle day-to-day customer service for catering orders Upsell and cross-sell products to increase order value and repeat business Coordinate with operations to ensure flawless execution of every order Track and report performance, client feedback, and opportunities for improvement Be proactive — suggest new strategies, spot opportunities, make clients smile What We’re Looking For Experience in sales, account management, hospitality, or customer service Highly organised and responsive — you don’t let balls drop Warm, clear communicator — both written and verbal Problem-solver with a “make it happen” attitude Bonus if you’ve worked in food, events, or catering You genuinely care about people and love good food Why Join Us? A growing brand with big dreams (and very good focaccia) A dynamic, supportive team that values initiative and creativity Room to grow into more senior roles as the business expands You’ll help shape how Bread&Truffle shows up in the world of corporate catering Benefits: Base hourly wage of £12.44 + uncapped commission on sales. Flexible part-time hours (ideal for work-life balance or supplementary income). Opportunities for growth into a full-time role or senior position. Fun, supportive team environment with a passion for great food and service. --- Let me know if you'd like it shortened or adjusted for a specific job board!

We are looking to hire an established Senior Pizza Chef for this great brand in our Tottenham Court road location. Please do not apply if you have not had good experience in making pizza as your application will be rejected. On target earnings for this role are over £15.75 - £19.75 per hour! Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food and willingness to learn · Have a basic level of conversational English (and ability to learn essential English for safety training) · Demonstrate a good working knowledge of food and cooking techniques · Show you can learn quickly and make our pizza perfectly in a short period of time · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the kitchen is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon

Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression

We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.

Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression

Job Title: Marketing Development Manager Company: BETA CAPITAL MANAGEMENT (UK) LIMITED Location: Unit 228 Spaces Oxford Street, Mappin House, 4 Winsley Street, London, England, W1W 8HF Salary: £39,000 per annum Job Type: Full-Time About Us: BETA CAPITAL MANAGEMENT (UK) LIMITED is a dynamic and innovative company specializing in financial management services. As we continue to expand our operations, we are looking for a talented and motivated Marketing Development Manager to join our team. Job Description: The Marketing Development Manager will be responsible for driving marketing strategies to promote BETA CAPITAL MANAGEMENT's brand and services, enhancing customer engagement, and growing the client base. The successful candidate will work closely with the senior management team to develop and execute marketing campaigns, manage digital marketing activities, and ensure the company’s brand is consistent across all platforms. Key Responsibilities: Develop and implement comprehensive marketing strategies. Lead market research initiatives to identify new opportunities and customer needs. Manage digital marketing channels, including social media, email marketing, and SEO. Collaborate with internal teams to create compelling content and promotional materials. Monitor and analyze marketing campaign performance to ensure effectiveness and ROI. Build and maintain relationships with key stakeholders, clients, and partners. Stay up-to-date with industry trends and competitor activities. Requirements: Bachelor's degree in Marketing, Business, or a related field. At least 3 years of experience in marketing, preferably in the financial services sector. Strong knowledge of digital marketing platforms, tools, and trends. Excellent written and verbal communication skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving abilities. Benefits: Competitive salary of £39,000 per annum. Opportunity for career growth and development. Supportive and collaborative work environment. Company pension plan. Annual leave and additional benefits.

Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression

We’re looking for a charismatic and talented Senior waiter/waitress to join the team at Crispin. Crispin is a neighbourhood restaurant, between the city and Spitalfields, East London. We bring inventive, ingredient led dishes with a bright, buzzy and slick service. Our team are fun, inclusive and reputable; general manager Alessandra Pertusati and Lewis de Haas, executive chef, work with the team to deliver an exceptional guest experience. The role You'll have a passion for great food and wine, have several years experience in Front Of House, be highly organised and demonstrate a natural flair for customer service. Confidence to smoothly handle a busy service is key. The requirements - Generous, kind and dedicated human being - A passion for delivering an exceptional guest experience and a hunger to learn - Previous experience in a similar high end restaurant - Wine interest required; wine knowledge desired - Previous bar experience appreciated The benefits Full time position, 2 days off, including Sundays. The candidate can expect: - Up to £16 per hour, inclusive of service charge - Personal development plans - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings

Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.