Service desk jobs in Lowestoft - Page 2Create job alerts

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

We are looking for enthusiastic, flexible staff to join the Digital Service Desk team as a Service Desk Analyst via our Temporary Workforce Services team. As a member of our Temporary Workforce team, you can enjoy the flexibility to work in locations and at hours that suit you, fulfilling a variety

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers. Senior IT Service Desk Analyst. You'll be an integral part of the global Service Desk team

We are seeking an IT Service Desk Engineer to join a high performing IT team for a rapidly expanding managed service provider based in Gloucester. Working on an IT Service Desk as well as working on live infrastructure projects.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

As a Service Desk Analyst you will provide 1stline support for our Service Desk, communicating with customers via telephone, email, and using out support portal. We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record cust

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. And we have deep expertise in consumer and manufacturing, defence

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and requests, playing a vital role in kee

Technical Support Engineer / Service Desk - (1st & 2nd Line).

A leading IT service provider in the United Kingdom seeks a Service Desk Analyst. The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. Strong ITIL knowledge and experience with service management tools

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Key responsibilities of this Service Desk Engineer role are:. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems an

A large managed service provider in the UK is seeking a proactive Service Desk Analyst to join their team.

As a Service Desk Analyst your key responsibilities will be:. Hiring Manager & a Senior Service Desk Analyst. In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users.

A national health organization in the UK is seeking an experienced IT Support Technician to provide user support services across various platforms.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming callsto the Service Desk, effectivel

Manage and triage service desk queues effectively, maintaining SLA compliance. A highly successful and rapidly growing MSP and Technology provider are looking for a seasoned Network Engineer to join their Service Desk and Projects team. This MSP is looking for a motivated Service Desk Network Engine

Strong experience using Jira Service Management or similar platforms (Zendesk, Freshdesk, ServiceNow, etc. Provide first‑line support for issues raised via the Service Desk, conducting initial triage and troubleshooting. As Application Support Analyst you will be the first point of contact for cli

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

A leader in renewable energy is seeking a Senior IT Service Desk Analyst to join their team in Glasgow. Strong experience in Windows operating systems, Active Directory, and customer service is essential.

As IT Service Desk Analyst, you will act as the first point of contact for 280 users, based across 4 offices, to report IT related issues and faults. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being

Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role.

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).

Gathering data for reporting and suggesting service improvements. A strong communicator with excellent customer service skills. Touch typing or customer service training.

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Working within the Se

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

Experience as a 1st / 2nd line support analyst - service desk and deskside support. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Provide general help and advice to users, utilizing remote desktop tools.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

A leading automotive finance service in Epsom and Ewell is seeking a Service Desk Analyst to provide hybrid technical support.

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

ServiceNow, Zohodesk, Jira Service Management, Freshdesk). The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. The IT Service Desk Lead is responsibl

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Experience with tools such as Jira Service Desk, Power BI, and familiarity with ISO 27001 frameworks for security and compliance. Understanding of Software as a Service (SaaS) and Platform as a Service (PaaS) models. Familiarity with Internet Information Services (IIS) and Windows Server environment

Previous experience in a technical service desk in an outsourced environment where service levels applied desirable. Focusing on the customer experience during all interactions with the Service Desk. The role holder will triage contacts made to the Service Desk, providing support and technical assis

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. As a Service Desk Analyst you will provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support

We re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a busy service desk, so it will suit someone who is confident prioritising tasks and enjoys keeping users updated. Holiday allowance of 21 days plu

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer‑facing role. Line Service Desk Engineer – Immediate Start.

In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users. Prior experience in a Service Desk Support role. Hiring Manager & a Senior Service Desk Analyst.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support portal. Strong organisation skills,