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Company Description TuTeck Technologies is a global technology company empowering enterprises with data-driven insights and digital innovation. Operating from London (UK), Kolkata (India), and Delaware (USA), our team of 150+ consultants leverages cutting-edge technology to help organizations transform their operations and unlock new opportunities. With over 500 years of combined experience, our leadership team guides clients in Technology, Consulting, Advisory, and Product Implementation. Recognized with awards like the NASSCOM SME Inspire Award and certified with SOC Type2, ISO 9001:2015, and ISO 27001:2022, we ensure the highest standards in quality management and information security. Our services include AI & ML Engineering, Data Management & Governance, Data & Business Intelligence, Digital Engineering, Cloud Adaptation, and Salesforce Consulting, all designed to streamline processes, enhance customer interactions, and drive business growth. Role Description This is a full-time hybrid role for a Business Development Manager based in the London Area, United Kingdom, with some work from home acceptable. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and developing strategies to drive business growth. Additional responsibilities include conducting market research, preparing proposals, managing contract negotiations, and collaborating with internal teams to ensure client satisfaction. Qualifications 6+yrs of experience in Business Development, Sales, and Client Relationship Management in IT Service Companies Strong market research and strategic planning skills Excellent communication, negotiation, and presentation skills Knowledge of Technology Consulting, AI & ML Engineering, and Digital Transformation Proficiency in CRM software and Microsoft Office Suite Ability to work both independently and as part of a team Bachelor’s degree in Business, Marketing, or related field; advanced degree is a plus Experience in the technology industry is highly desirable Track record of closing multi tower, mid-large deals (5-100 MM+) Based in London Travel will be required Industry IT Services and IT Consulting Employment Type Full-time Edit job description Job Types: Full-time, Permanent Benefits: On-site parking Work Location: Hybrid remote in Wembley HA9 7ND
Summary: INFORICH Europe Ltd., part of the rapidly growing “ChargeSPOT” power bank sharing platform, is seeking a proactive and results-driven Field Sales Assistant Manager to lead the expansion of our service network across Greater London and nearby areas. You will play a central role in securing new installation partners, developing usage promotion strategies, and collaborating with internal teams to deliver high service quality. This position offers an exciting blend of field sales, business development, and market launch responsibilities in a start-up environment. Key Responsibilities: Drive sales activities to expand the ChargeSPOT installation base, focusing on enterprise and high-traffic locations across London Manage and develop relationships with key clients, site partners, and local stakeholders Oversee and support maintenance of installed ChargeSPOT units to ensure quality and user satisfaction Lead field operations while collaborating closely with local and HQ teams (marketing, operations, support) Contribute to new projects and market-launch initiatives as the London team expands Qualifications: Required: Strong communication and negotiation skills Self-starter comfortable with both fieldwork and remote team collaboration Preferred: 2+ years of field sales, business development, or B2B sales experience (industry open) Practical experience managing key accounts or area markets Experience with offline/onsite product or service deployment Experience in the mobility, sharing economy, or tech service sectors High level of commercial adaptability UK driver’s license Working Conditions: Salary: 28kpa + commission Full-time permanent Hybrid structure (2 days/week remote; regular field/site work in London) 32 Days Annual Paid Leave Birthday leave Flexible working hours (core team meetings and occasional event attendance required) Laptop, mobile device, and essential business tools provided Inclusive, international, and startup-like work culture Why Join Us? Join a high-growth company bringing innovative power solutions to London and Europe Gain first-hand experience building a market presence from the ground up in a fast-paced environment Play a key role in launching and scaling a globally recognized technology platform in the UK Leadership and career development opportunities expected as the London team expands Equal Opportunity Employer: At INFORICH, we believe that diverse perspectives drive innovation. We are proud to be an equal opportunity employer and actively encourage applicants from underrepresented backgrounds. About INFORICH INFORICH is a fast-growing technology company, operating “ChargeSPOT,” a power bank sharing platform with over 74,000 stations across 9 countries and territories in Asia and beyond. As we continue to expand internationally, we are strengthening our local teams to support sustainable and scalable growth across new markets. By submitting your CV and personal information, you consent to INFORICH processing your data for recruitment purposes and sharing it with our affiliated entities worldwide, including in jurisdictions outside the UK and the EEA. Please note that some of these countries may not offer the same level of data protection as the UK. Where such international transfers occur, we implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO), to ensure your data is protected in line with applicable privacy laws. Your information will be stored securely and used solely for the purposes of assessing your suitability for current or future roles within our group. You have the right to withdraw your consent or request access, correction, or deletion of your data at any time by contacting us via email.
JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.
🚘 Sales Controller (Business Manager) Location: London RM13 8TH Job Type: Full-time | Start Date: 15th October 2025 Salary: £30,000 basic + competitive performance-based bonus Experience Required: 2+ years as a Sales Controller or Business Manager in the automotive sector (essential) Are you a results-driven sales leader with a passion for performance and precision? Do you thrive in a high-performance, fast-paced automotive environment? This is your chance to accelerate your career with one of the most respected names in the industry — Cargem. At Cargem, we don’t just sell vehicles — we deliver exceptional customer experiences. We're now looking for an outstanding Sales Controller (Business Manager) to lead our Finance & Insurance (F&I) function, drive commercial success, and ensure every customer drives away happy. Please note: Previous experience as a Sales Controller or Business Manager in the automotive industry is essential. 🔑 What You’ll Be Doing Lead F&I Performance Maximise profitability across finance, insurance, and warranty products Ensure full compliance with FCA regulations at all times Customer-Centric Finance Solutions Build tailored finance packages to meet customer needs Guide customers through the purchase process with clarity and transparency Coach & Motivate Support and develop the Sales Executive team Deliver expert deal structuring, motivation, and real-time coaching Data-Driven Performance Monitor and analyse key KPIs (e.g., finance penetration, product mix) Identify opportunities and implement actions to boost results Finalise the Deal Oversee final transactions, part-exchange evaluations, and handovers Ensure every customer journey ends with satisfaction ✅ What You’ll Bring Proven experience as a Sales Controller or Business Manager in the automotive sector (essential) In-depth knowledge of FCA regulations and motor finance products Strong communication, negotiation, and coaching skills A passion for premium service and commercial performance A valid UK driving licence ⭐ Why Join Cargem? Be part of a respected, customer-focused automotive brand Thrive in a dynamic and high-performance team environment Access ongoing training and career development opportunities Enjoy great benefits including: Company pension Employee discounts Free on-site parking 📍 Location London RM13 8TH Applicants must be able to reliably commute or plan to relocate prior to starting. 🚀 Ready to Drive Your Career Forward? If you're passionate about delivering world-class service and financial solutions in the automotive sector, we want to hear from you. Apply now and become a key part of Cargem’s success story.
About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Project Planning & Coordination Develop detailed project schedules, budgets, and risk assessments for construction projects. Plan and allocate resources, materials, labour, and equipment to meet project milestones. Technical Oversight Oversee installation, testing, and commissioning of electrical, communication, and control systems on-site. Liaise with architects, engineers, subcontractors, and clients to ensure compliance with technical specifications and building regulations. Apply engineering knowledge to problem-solving, value engineering, and design coordination. Team Leadership & Communication Lead site teams and subcontractors, ensuring work is carried out safely and efficiently. Chair progress meetings, prepare project reports, and update stakeholders on deliverables. Compliance & Quality Control Monitor and enforce health, safety, and environmental standards in line with UK construction law (CDM regulations). Ensure all works meet quality assurance and control standards before handover. Contract & Cost Management Administer project contracts, manage variations, and track costs to maintain budgetary control. Negotiate with suppliers and subcontractors to achieve best value for the company. Required Qualifications MSc in Engineering Management Bachelor’s degree in Electronics & Communication Engineering (or related discipline). Proven experience in construction project management, MEP coordination, or engineering project delivery. Familiarity with UK building codes, health & safety regulations, and project management methodologies (e.g., PRINCE2, PMP).
We are currently seeking reliable and hardworking labourers to join our team on various construction sites. Pay Rate: £17 per hour (CIS payment). Key Responsibilities: Assisting tradespeople and construction workers on-site Carrying out general site labouring duties Moving materials safely and efficiently Maintaining site cleanliness and organisation Following site safety rules and instructions from supervisors Requirements: Valid CSCS card Previous experience in construction or labouring preferred Ability to work well as part of a team Reliable, punctual, and physically fit for manual tasks Contract Type: CIS only This role offers an excellent opportunity to work on a variety of projects and gain consistent site experience with competitive pay.
Benefits and Pay 0.48% minimum guaranteed pay rise per year £100 bonus per new job sourced Company van provided Uniform provided £5 lunch money offered per day £63.75 per hour before tax £408.00 per 8 hour day after tax £2,040.00 per 40 hour week after tax £8,160.00 per 160 hour month after tax £97,920.00 per 1,920 hour year after tax About Us We are a well established gardening company, expanding to hard landscaping projects based in Coulsdon; working in its surrounding areas. We specialise in domestic and commercial landscaping services. Our work includes garden design, turfing, paving, resin bound, planting and general grounds maintenance. Due to growing demand, we are looking for a skilled and enthusiastic Landscaping Team Leader to join our friendly team. Responsibilities Initial Consultation & Site Survey: Visit clients with your manager to assess the site, discuss their needs and measure the area. You Discuss: Driveway type (block paving, tarmac, (resin), gravel, etc.), layout, drainage, edging and any special features with client/ manager.You’ll assist your manager to write a quote, plan and draw a design with ai tools. Site Preparation & Excavation: Most excavation will be done with a digger and collected by a grab lorry. (In most instances) Sub-Base Installation Edging & Kerbing Surface Installation Finishing Touches & Clean-Up: Final checks for level, drainage and finish. Clean-up of debris, leftover materials and tools. Optional extras if applicable: bollards, sealants and (planting). Provide excellent customer service by addressing client inquiries regarding landscape care. Qualifications Proven experience and relevant qualifications in landscape maintenance is necessary. Strong mechanical knowledge with the ability to operate various landscaping equipment safely. Familiarity with hand tools, power tools, and machinery used in landscaping tasks. Knowledge of horticulture principles and practices is not necessary but desired. Ability to work outdoors in varying weather conditions while maintaining a positive attitude. Strong attention to detail and commitment to delivering high-quality workmanship. Excellent communication skills for effective collaboration with team members and clients. If you are enthusiastic about transforming outdoor spaces and have the necessary skills to thrive as a Landscaping Team Leader, we encourage you to apply. Join us in creating beautiful landscapes that enhance our community!
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Sous cheg – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Drive around checking site/Cover Cleaner/Cover some shift around Surrey