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Head of Manufacturing Process and Systems Aberdeen or Inchinnan, Glasgow Full-time, Permanent, Hybrid working Please note that this role requires security checks and possible security clearance. The Role: This is a high impact role focused on improving how manufacturing works across JFD. You will be central to driving operational change, quickly getting up to speed with how the business operates and translating priorities into actions that are delivered properly and embedded not lost in day‑to‑day firefighting. Working across manufacturing, supply chain, production, planning, engineering, quality, technical services and business operations, you will help improve performance, stability, efficiency and delivery confidence. By taking ownership of improvement execution, you will enable functional leaders to focus on strategy and running their operations. Joining the business at an exciting stage of growth, you will work globally across all operational areas, using influence and credibility to drive change with leaders and teams. The role combines longer‑term improvement with hands‑on delivery in a fast‑paced, regulated manufacturing environment. Some ad‑hoc travel, both domestically and internationally, will be required. What youll be doing: • Lead and coordinate the operational improvement agenda across all relevant functions., • Lead the development of global manufacturing strategies including complex global product manufacturing plans., • Support the Operations Director by leading Operations strategy development to support business growth and the wider strategicplan., • Identify, prioritise and implement high-value improvement opportunities aligned to business and operational goals., • Ensure improvement actions are governed, resourced, tracked and delivered through to sustained adoption., • Drive measurable improvements in areas such as safety, quality, delivery, productivity, lead time, cost and inventory., • Work with functional heads to address systemic issues, bottlenecks, waste and recurring failure demand., • Establish clear improvement plans, reporting and performance measures for the Operations Director., • Support the move from reactive firefighting to more stable, controlled and repeatable ways of working as part of the wider JFD system., • Align with the IMS and ERP Transformation project which will run in parallel., • Build improvement capability and discipline across operational teams and leaders. What were looking for: • Strong breadth of knowledge across manufacturing and operational functions., • Proven track record of delivering measurable improvement across complex operational environments., • Experience in manufacturing improvement, operational excellence, transformation or similar leadership roles., • Experience of working in a highly regulated industry., • Strong understanding of continuous improvement, lean principles, process improvement and performance management., • Able to diagnose root causes, prioritise effectively and convert improvement opportunities into practical action., • Strong stakeholder management skills, with the ability to influence at senior level and work effectively across functions., • Strong data and performance literacy, using metrics to identify issues, track progress and measure impact., • Experience of implementing and embedding change in delivery-focused environments. Why join us? • Early finish on Fridays, • Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.), • Clear pathways for career development and organisational visibility, • Inclusive and supportive culture that values individual contributions, • Meaningful work with impact across safety, innovation, and global operations About Us: James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration. Visit our website at: Home | James Fisher and Sons plc For more information about our values and behaviours, follow the link: About us | James Fisher and Sons plc James Fisher Defence (JFD), part of the James Fisher Group, is a global leader in underwater capability, delivering cutting-edge diving, submarine rescue, and hyperbaric solutions to both commercial and defence markets. Operating worldwide, JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training. Were also at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry. Explore more about JFD If this sounds like the ideal next step in your career, then click apply now! Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment. At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce. To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida. You can learn more about our approach by visiting our company page: James Fisher and Sons diversity, inclusion, culture - VERCIDA

Quality Assurance Advisor Smart Subsea Solutions. Shape quality. Enable excellence. Make an impact below the surface. Are you a quality professional who thrives on structure, collaboration, and continuous improvement? Do you enjoy being at the heart of an organization where systems, processes, and standards genuinely make a difference? And are you excited by working in an innovative, fast-growing subsea environment that supports both energy transition and sustainability? If so, N-Sea is looking for you. Your role at N-Sea As Quality Assurance Advisor, you play a critical role in safeguarding and strengthening our Business Management System (BMS), certified to ISO 9001, ISO 14001, and ISO 45001. You ensure our systems are compliant, effective, and closely aligned with our operational reality; supporting projects, tenders, and day-to-day excellence across the business. You will work closely with Process Owners, project teams, and key stakeholders, acting as a trusted quality partner who translates standards into practical, value-adding processes. What you will be doing • Maintain, develop, and continuously improve the Business Management System (BMS), • Collaborate with Process Owners to design and optimize process maps, procedures, and guidance documentation, • Monitor KPIs, analyze trends, and provide clear performance insights, • Develop, coordinate, and participate in internal audits, • Prepare for and support external, certification, and client audits, • Manage nonconformities and corrective actions from root cause analysis to follow-up, • Support management reviews with strong data analysis and insights, • Contribute quality input and documentation for tenders and project execution, • Identify recurring issues and champion continuous improvement and digitalization initiatives, • Stay informed on ISO developments and industry best practices What you bring • Bachelor’s or Master’s degree in a relevant discipline, • Internal Auditor or Lead Auditor qualification, • Proven experience with ISO-certified management systems, • Strong knowledge of root cause analysis and continuous improvement methodologies, • Experience managing corrective and preventive actions (CAPA), • Excellent written communication skills and a high level of attention to detail, • A proactive mindset with the confidence to work across functions What we offer you • A competitive salary and benefits package, • A collaborative, professional, and international work environment, • Clear opportunities for personal and professional development, • The chance to contribute to projects that focus on innovation, safety, and sustainability, • A key role in a growing organization where quality truly matters About N-Sea N-Sea is an integrated, total subsea solutions provider specializing in Survey, UXO Identification & Disposal, IRM & Construction, and Subsea Cable Repair & Installation. We serve both the international oil & gas and renewable energy sectors, with safety, reliability, and sustainability at the core of everything we do. Our ambition is clear: to build a sustainable business by combining solid project management with full client awareness below the surface and beyond. Ready to take the next step? Send your application and CV to recruitmentNL@n-sea.com, addressed to the HR Department. For additional information about the role, please contact Joël Martens. Acquisition in response to this vacancy is not appreciated. No rights can be derived from unsolicited candidate submissions.

Great British Energy Job Title: Head of Transactions Location: Aberdeen Reporting to: Director of Investments & Finance Number of Roles Available: 1 Company Overview Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear: • Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects., • Deliver benefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership. We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives. Joining GBE means: • Purpose-driven work: Be part of a national effort to accelerate the clean energy transition., • Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment., • Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment. About the Role Great British Energy is looking for a Head of Transactions to join our Finance & Investments Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals. Key Responsibilities • Build, lead and mentor a high-performing transactions team (transaction leads and commercial structuring leads), setting clear accountabilities, standards and ways of working., • Own the end-to-end execution of GBE Local transactions from opportunity assessment through structuring, approval, negotiation, financial close and handover into delivery/operations., • Develop and maintain a scalable toolkit of local deal structures and templates (e.g., corporate and public sector PPAs, sleeved/synthetic structures, energy services agreements, concessions, leases, development and asset JVs, revenue share and availability-style mechanisms)., • Lead commercial structuring: define and optimise revenue and income streams (including customer tariffs/charges, indexation, flexibility revenues, ancillary services, certificates/attributes where applicable, grants and public funding), and allocate risks appropriately., • Lead and/or oversee negotiation of key commercial agreements (Heads of Terms, JV agreements, shareholder agreements, offtake/supply agreements, connection and route-to-market arrangements), working closely with internal counsel and external advisors., • Coordinate due diligence across commercial, technical, financial, legal, regulatory, tax and ESG workstreams; ensure findings are translated into deal protections, pricing and executable conditions precedent., • Partner with GBE Local origination and development teams to shape opportunities early (go-to-market, customer value proposition, partnering strategy, procurement approach) to maximise bankability and deliverability., • Lead governance and approvals: prepare clear, decision-ready papers for internal committees and wider government approval processes as required; ensure robust compliance with delegated authorities and risk frameworks., • Establish and manage external relationships with local authorities, public bodies, community energy organisations, end users, developers, investors, lenders and JV partners to enable a strong, repeatable pipeline of transactions., • Support post-close value delivery by ensuring clear handover to delivery/portfolio teams and maintaining oversight of key commercial obligations, change control and stakeholder relationships through early operations. Qualifications and Experience Essential: • Experience delivering complex energy transactions and commercial structures in the UK with a strong understanding of local energy business models, routes to market, revenue mechanisms/income streams and risk allocation., • Proven people leadership experience, including building and managing multi-disciplinary teams and developing talent (e.g., transaction managers/leads, structuring/commercial leads, analysts)., • Strong track record of developing and presenting clear approval papers and investment cases, translating complex issues into decision-ready recommendations for senior stakeholders and committees., • Strong understanding of the local energy landscape, including public sector and community customer needs, procurement/commercial constraints, and partnering approaches with developers, investors and other JV counterparties., • Strong commercial and financial capability, including interpreting and challenging financial models, assessing value drivers, and testing sensitivities around price, volume, availability, indexation and revenue stacking., • Demonstrated ability to lead commercial negotiations and structure complex deals, including customer contracting (e.g., PPAs, energy services agreements), joint ventures/partnerships, co-investments and other risk-sharing arrangements., • Strong understanding of transaction processes and governance, including due diligence, approvals, risk analysis, delegated authorities and negotiation of legal documentation., • Ability to assess commercial, technical and financial information quickly and distil it into actionable deal decisions, term sheets and negotiation strategy., • Excellent stakeholder management and communication skills, with experience leading internal alignment and managing external counterparties and advisors through complex negotiations. Desirable: • Experience structuring and negotiating local customer energy contracts (e.g., public sector frameworks, community energy arrangements, private wire and energy services models) and understanding of procurement routes., • Understanding of funding and approval environments relevant to publicly owned organisations, including public funding/grant integration and applicable government approval processes., • Experience with flexibility and optimisation-led value streams (e.g., capacity/ancillary services, trading interfaces, tolling and availability-style structures) and how these can be incorporated into bankable deal structures., • A strong understanding of sustainable procurement and ESG requirements and how they apply to local customer transactions and partnering models. Personal Qualities • Takes ownership, shows confidence in decision-making, and is willing to challenge constructively, • Focuses on delivering meaningful outcomes and making a positive, lasting impact, • Works collaboratively, valuing different perspectives and building inclusive relationships, • Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working, • Resilient and resourceful in a fast-paced environment Qualifications • Degree in finance, economics, law, accounting, or a related STEM subject, • A professional qualification such as CFA, ACA, CIMA, or ICAEW What We Offer • Competitive base salary, • Performance-related bonus scheme, • Excellent pension scheme, • 4x salary life assurance, • Group income protection, • 38 days annual leave, • Flexible working arrangements, • Ongoing professional development and training, • Supportive, inclusive working environment How to Apply For further information please contact: Alan Yates (Yates-Brown) Principal Talent Acquisition Specialist [1] [2] Application Close Date: 19th May 2026 References Visible links 1. mailto:, 2. mailto:

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Yokogawa UK Ltd seeks an Account Manager with Business Development skills to deliver growth opportunities with existing clients. We are searching for professionals that have a strong track record of creating long-term value for organisations. A leader who understands how to leverage industry and market data to capitalise on business trends and opportunities. We are looking for account managers who are customer-obsessed and ready to solve the changing needs of our clients, including understanding their business needs, and building concrete business cases with compelling return on investment outcomes. So, what will the role of Account Manager entail? As an Account Manager, your role will predominantly be out on the road in the installed base accounts whereby you will be responsible for managing your own territory/accounts (covering the region Aberdeen and Offshore Assets). You will be responsible for generating new leads as well as working with existing account managers in other business functions to help develop Yokogawa Solutions to meet client needs in a variety of industries across the UK&I. Reporting to the Sales Manager, your remit will include: • Leverage key best practices to drive and successfully sell new business opportunities; build and effectively manage prospects to drive business development, • Defining go to market and win strategies, taking input from consultants and business leaders, • Understanding of the competition in the marketplace and new technologies and services that create market opportunities, • Focus on selling Yokogawa systems including Centum VP, Prosafe RS and Prosafe SLS technologies and services alongside the full digital solutions suite including cyber security, Alaram Management, Control of work, and an array of software solutions, • A focus on the existing accounts to grow the installed base, • Collaborate with internal resources and external network to prioritise and penetrate key accounts; quickly build relationships with key stakeholders to drive business, • Identifying and developing strategic partnerships and alliances to secure business opportunities, • Identifying business challenges for the targeted accounts and formulate solutions to address customer’s need, • Provide support to the marketing team to develop marketing campaigns which promote Yokogawa technology/solutions in market, • Attend, network and present at relevant industry events to generate business leads, • Manage forecast accuracy on a monthly/quarterly/annual basis What will I need to be considered for this Account Manager vacancy? • Bachelor's degree (Preferred) in a relevant science, engineering or information systems discipline, • Solid business acumen and relevant industry expertise in industries such as oil & gas, chemicals, food and beverage and pharmaceuticals, • Proven consultative sales experience in high technology (services, software, or hardware), • Excellent negotiation skills, proven track record of successfully pitching for new business, • B2B sales experience in consulting, software solutions and/or value-added services, • Experience in selling process systems into end user accounts, • Experience of selling process safety systems into end user accounts, • Ability to prospect and develop C-level and senior-level relationships within medium to large enterprises, • Ability to solve complex problems and successfully manage ambiguity and unexpected change, • Highly developed communication and literacy skills to convey technical solutions in terms of commercial value and benefit-driven delivery, • Well organised with previous experience of using CRM systems, • A positive self-starter with drive to achieve results in a friendly manner, but at the same time maintain quality and standards What we promise to offer: • Competitive salary, level depending on experience, plus incentive package, • Standard working hours are Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm. Flexibility will be required to meet customer and business needs, • Superb benefits including car allowance, company pension contribution up to 12.5% dependent upon criteria, private medical insurance and healthcare scheme, 25 days holiday plus bank holidays with increments based on length of service This is a permanent position, home based covering the region of Aberdeen and Offshore Assets for Yokogawa Installed Base. Due to the nature of our business, please be advised at the offer of employment stage we will carry out Disclosure and Barring Service (DBS), Education, Employment and Right to Work checks on all candidates. An assessment may be part of the interview process. Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential. Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Building a sustainable tomorrow BAM UK & Ireland are seeking a driven and ambitious Section Engineer to join our collaborative project team in the North East of Scotland. Following a strong pipeline of recent project awards and an expanding portfolio, this is an exciting time to come on board and play a key role in delivering major civil engineering works that will help shape Scotlands renewable energy future. Based on-site in Aberdeenshire, youll be at the heart of high-profile, forward-thinking projects, working alongside a supportive and experienced team to deliver infrastructure with lasting impact. If youre ready to take the next step in your career and contribute to meaningful, future-focused energy developments, wed love to hear from you. Your team • BAM operates a flexible working policyMaking Possible As a Section Engineer, you will be responsible for the following: <...

Building a sustainable tomorrow BAM UK & Ireland's Infrastructure segment is seeking an experienced and motivated Sub Agent to work on a new substation project in Aberdeenshire. This is an exciting opportunity to be part of delivering a major civil engineering project that will provide essential infrastructure to support future renewable xrnqpay energy developments across Scotland. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Your team • The successful c...

We’re looking for a Service Desk Analyst to join our global technology company, specialized in energy and dedicated to enabling a more sustainable future. At Cegal’s Service Desk the focus is on the customers and their employees. Good understanding of ITIL (Foundation level qualification desirab

This is an opportunity to play a key role in driving environmental and sustainability performance across complex infrastructure projects, influencing decision making from planning through to delivery, and helping shape a more sustainable future for the energy sector. Registered Environmental Practit

Building a sustainable tomorrow BAM UK & Ireland is seeking an experienced and motivated Senior Quantity Surveyor to join our ASTI onshore team, working on Greens Substation in Aberdeenshire. As a key member of this team, you will contribute to the delivery of large-scale civil engineering works that will provide critical infrastructure to support future renewable developments across Scotland. Initially, you will be based out of our Kilsyth or Inverness office, before transitioning to site during the project delivery phase, where you will likely be on site a minimum of 3 days per week, with the remaining 2 days at one of our head offices. A living-away allowance will be provided for working away from home, along with other package benefits. This is a fantastic opportunity to be part of a high-performing team working on complex and meaningful infrastructure projects that are shaping the future of energy in Scotland. Your team A living-away allowance will be provided for working away from home, along with other package benefits BAM operate a flexible working policy. Making Possible As a Senior Quantity Surveyor, you will be responsible for the following: Managing diverse projects, ensuring quality, timeliness, and cost-effectiveness, with an emphasis on adding value Collaborating in joint venture projects, building productive relationships Excelling in contract negotiation for optimized project profitability Mentoring teams and enhancing operational capabilities Showcasing exceptional collaboration and communication skills Excelling in multitasking to meet deliverables without compromising quality Manage, supervise and mentor your reports within the commercial structure Provide and control strategy of commercial contacts with clients representatives Provide commercial contact with supply chain partners through pre-contract meetings, contract vetting and input to subcontract documents Commercial management of subcontractors Monitor the timely production of reliable cost performance data Produce and present monthly / quarterly reports Be responsible for the timely production of appropriate levels of applications for payments in accordance with the provisions of the conditions of contract Providing commercial advice to the site team, and management on all contractual issues Produce the financial assessment of insurance claims with insurers representatives What do you bring to the role? Necessary: Successful experience as a Senior Quantity Surveyor, or at Quantity Surveyor level looking to take the next step in your career, demonstrating effective core commercial skills Experience of NEC forms of contract Demonstrable ability to mentor and coach direct reports Ability to establish and maintain collaborative relationships with the project team including the Client, Project Managers and Designers Have the confidence and ability to work within a team environment, and to have a positive influence on outcomes. Relevant qualification (Degree, HNC/D) ?? Advantageous: Experience of target cost contracts Relevant Professional qualification (CICES/RICS) Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development About BAM Building a sustainable tomorrow. Thats our mission and our promise at BAM. Its how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued.Were on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. TPBN1_UKTJ

BAM UK & Ireland's Infrastructure segment is seeking an experienced and motivated Agent to work on a new substation project in Aberdeenshire. This is an exciting opportunity to be part of delivering a major civil engineering project that will provide essential infrastructure to support future renewable energy developments across Scotland. Your team The successful candidate will initially be based onsite in Aberdeenshire with visits to our offices in Inverness/Kilsyth when required. Making Possible As an Agent, you will be responsible for the following: Set personal examples in health, safety and environmental matters by ensuring compliance with Company policies and procedures, and personal safety tours. Manage, supervise and mentor the project team as appropriate. Adopt, maintain and promote cost-conscious management through efficient use of all resources. Implement and promote the use of BIM technologies to deliver the requirements of the project BIM Execution Plan (BEP). Maintain good working relationship with RE staff and the supply chain. Encourage repeat business by adopting a professional attitude with clients and stakeholders. Establish, maintain and monitor an effective, programme-based cost management system, to facilitate control with reliable QF preparation. Ensure realistic short, medium and contract programmes are prepared, reviewed and updated. Ensure method statements and risk assessments are prepared, briefed, reviewed and updated. Ensure all records for measurement and payment purposes are prepared promptly, in appropriate form. Ensure all necessary site based appointments are made with suitably trained and experienced staff. Use recorded weekly internal progress meetings to communicate with all levels of the team. Keep off-site line management apprised of potential problems and future work opportunities. Establish and maintain close working relationship with buying department to ensure compliant, advantageous procurement terms. Establish close working relationship with general foreman to ensure cost-effective use of labour and plant. Take a personal interest in developing staff to their next level. Keep abreast of developments in the professional field. What do you bring to the role? Your qualifications, skills and experience should include: Qualified to ICE Chartered level or equivalent (preferred) Successful management of a section of a major project, or acting as sub agent on a similar project Thorough knowledge of relevant government legislation Working knowledge of construction techniques and contract law relevant to construction contracts Able to communicate effectively at all levels Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development About BAM Building a sustainable tomorrow. Thats our mission and our promise at BAM. Its how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. Were on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at anytime you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. TPBN1_UKTJ

Customer Service Team Leader An exciting opportunity for a customer-focused team leader with experience in customer service, operations management, KPI reporting and staff development. You will support the delivery of energy advice services across North East Scotland. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Team Leader, Service Delivery Team Leader, Advice Centre Supervisor, Contact Centre Team Leader, Customer Operations Team Leader, Call Centre Team Leader, Advice Centre Team Leader SALARY: £30,750 per annum + Generous Benefits (see below) LOCATION: Hybrid Working from Home and the Office - Applicants should reside in the North-East and be prepared to work from Aberdeen or Dundee when requested for office-based workdays or in-person meetings JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, working 5 days out of 7, with core hours from Monday to Friday, 9:00 AM to 5:00 PM JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Team Leader to support the delivery of customer-focused energy advice services across North East Scotland. Working within a busy advice centre environment, you will lead and motivate a team delivering guidance on energy efficiency, renewable energy and affordable warmth initiatives. As the Customer Service Team Leader you will oversee service quality, KPI performance, rota planning, reporting and staff development while ensuring operational targets are achieved. You will also work closely with stakeholders and support continuous improvement across customer service operations. The successful Customer Service Team Leader will have previous experience in team management, customer service delivery, performance monitoring and operational support. Strong communication, leadership and organisational skills are essential together with experience using CRM systems and Microsoft Office applications. The organisation prides itself on delivering high-quality advice and world-class service in energy efficiency, behavioural change, renewable technologies, sustainable transport, and water. Comprehensive training, including City & Guilds Energy Awareness and an SQA-accredited qualification, will be provided over 6-9 weeks, requiring availability from 9:00 AM to 5:00 PM, Monday to Friday. DUTIES Your duties as the Customer Service Team Leader include: • Leading the Team: providing support, training and guidance to ensure advisors deliver excellent customer service and achieve objectives, • Managing Performance: monitoring KPIs, operational targets and service delivery standards across the advice centre, • Supporting Staff Development: carrying out appraisals, coaching and performance management activities where required, • Overseeing Systems and Processes: ensuring telephony, referral and CRM systems are maintained in line with contractual requirements, • Preparing Reports: maintaining accurate records of team activity, service delivery and operational performance, • Managing Team Operations: overseeing rotas, supervision, meetings and workload allocation, • Building Stakeholder Relationships: liaising with external partners and stakeholders to support service quality and best practice, • Monitoring Compliance: ensuring adherence to company policies, operational procedures and health and safety standards, • Supporting Service Improvement: identifying opportunities through data analysis and regional demand monitoring, • Representing the Organisation: attending meetings, presentations and events to promote available services CANDIDATE REQUIREMENTS • Previous experience in team leadership, customer service supervision or operations management, • Experience managing staff performance, coaching and development activities, • A background in customer-focused service delivery environments, • Strong reporting, administration and organisational skills, • Experience using Microsoft Word, Excel, PowerPoint and CRM systems, • Ability to gather, interpret and analyse data effectively, • Excellent communication and stakeholder engagement skills, • A flexible approach to working hours and operational requirements, • Full UK driving licence, • Degree qualification or equivalent professional experience BENEFITS • Flexible working • Full product training provided • 35 days off (30 paid annual leave, 5 public holidays) • An extra day off, paid, for your birthday! • Salary sacrifice and net pay deduction schemes • Paid time to volunteer • Pension plan • Staff events • Free access to employee assistance provider • Sick pay scheme • Credit union membership APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14738 Full-Time, Permanent Call Centre and Contact Centre Customer Services Jobs, Careers and Vacancies. Find a new job and work in Aberdeen, Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Building a sustainable tomorrow BAM UK & Ireland are seeking an experienced and motivated Quantity Surveyor to join our ASTI onshore team. With a strong pipeline of secured work and continued success in delivering major infrastructure schemes, this is an exciting opportunity to play a pivotal role in projects that are helping power Scotlands renewable energy future. Based on site near Stonehaven, youll be part of a high-performing team delivering large-scale civil engineering works for a new substation, with the chance to make a real impact from day one. This role offers excellent opportunities for career progression, long-term project involvement, and ongoing professional development within a business committed to sustained growth and investment in its people. If youre looking to advance your career while contributing to meaningful, future-focused infrastructure, wed love to hear from you. Your team A living-away allowance will be provided for working away from home, along with other package benefits BAM operates a flexible working policy Making Possible As a Quantity Surveyor, you will be responsible for the following: Maintain high personal safety and environmental standards in accordance with Company policy Maintain effective communication with project managers, Managing QS, and other associated engineering disciplines Manage, supervise, and mentor junior commercial staff aid their development Provide input and professionalism to meetings with clients representatives Provide commercial input with supply chain partners through tender enquiries, pre-contract meetings, analysis, recommendation, contract vetting and subcontract documents Commercial management of subcontractors including payment preparation, final account work negotiation Monitor cost of site resources and timely production of reliable cost performance data Produce monthly cost and value reports, quarterly reports and present to senior management Take part in discussions concerning project performance and provide commercial input to project strategy Ensure adherence to Risk and Opportunity management protocol and advise the project team accordingly Understand and promote usage of Company Procedures and suggest improvements to senior management Involvement in change management including ensuring adherence to Contractual timescales and Notices & input to the programme Ensure timely production of Monthly Applications for Payment in accordance with the provisions of the conditions of contract Provide commercial advice to the site team and management on all contractual issues Attend and provide input to all site commercial meetings Manage time and workloads for yourself and the commercial team in a structured manner Assist in defining and delivery of commercial training to all site staff What do you bring to the role? The following are required: Successful experience at Quantity Surveyor level for a main contractor, demonstrating effective core commercial skills Ability to establish and maintain collaborative relationships with the project team, including the Client, Project Managers and Designers Have the confidence and ability to work within a team environment, and to have a positive influence on outcomes Willing to help and assist those around you in their development Competent in the use of Microsoft Excel & Microsoft Word The following are desirable requirements: Early Contractor Involvement experience Experience of target cost contracts Working towards CICES membership or equivalent Whats in it for you? Competitive salary A wide range of family-friendly policies Company car/car allowance/travel allowance 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development About BAM Building a sustainable tomorrow. Thats our mission and our promise at BAM. Its how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. Were on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. TPBN1_UKTJ

BEAR Scotland is a leading provider of highway maintenance services across Scotland.Scotland’s trunk road network, delivering a wide range of services to help keep Scotland moving safely and efficiently.On behalf of Transport Scotland, BEAR Scotland manages over 750 structures across the South Eas

We are working with a leading broadcast and media technology company who are currently recruiting for a Senior Project and Support Engineer to join their team.This role offers a blend of project delivery and technical support, ideal for an engineer who enjoys working on complex systems, engaging dir

Principal Engineer (FinTech SaaS) – UK Remote.We are representing a scaling B2B FinTech that provides core decisioning infrastructure for the global financial services sector.Their enterprise SaaS technology enables major lenders to modernise their credit assessment processes, allowing for more ef

Iron Mountain is seeking a skilled and experienced.In this role, you will be responsible for the lifecycle management, compliance, functionality, and security of our Apple ecosystem and Windows endpoints, specifically covering macOS, iOS, and iPadOS devices.You will act as a subject matter expert, o

Senior React Developer - Remote (UK-based) - Up to 80k - Fintech.Morson Edge have teamed up with a fintech company on their search for a Senior React Developer to help evolve and enhance the frontend.You’ll be working on a complex, data-driven web application used to manage lending operations incl

We are currently hiring multiple Specialist Consultants across the following areas: Pain Medicine, Psychiatry, Neurology, and Women’s Health.Contract Type: Contractor / Self-Employed.Pay Rate: Equivalent to £195 p/h.At Lyphe, our mission is to bring medical cannabis to those with unmet clinical n

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered.Baseline Personnel Security Standard (BPSS) eligible.Are you passionate about building seamless digital experiences that transform how organisations operate?.ServiceNow Platform Impl

Specification Manager – Is responsible for identifying, specifying, and creating project opportunities within the Data Centre and District Heating markets in Europe.The role focuses on influencing projects at the earliest stages to ensure products are specified into designs, while working closely

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered.Baseline Personnel Security Standard (BPSS).Are you passionate about driving digital transformation and delivering impactful ServiceNow solutions?.ServiceNow Sales Lead / Senior Cons

Role - Wind Turbine Technician.Working Pattern - 6 weeks on/2 weeks off rotations, but client is happy for someone to work 3 months in full.Expenses - Our client will pay for travel, flights and your accommodation.Rate - TBC in £ per/hour via Ltd or Umbrella.I have an urgent requirement for a Wind

We’re supporting an innovative energy infrastructure business delivering cutting-edge distributed energy and battery storage projects across multiple utility networks. Experience across battery energy storage, renewable energy, EV infrastructure, or distributed generation projects. Due to continue

National Technical Manager — Concrete & Asphalt.Up to £75,000 + Car + Benefits.This is the role for a technical leader who has outgrown the limits of a functional position — someone who wants influence across a business, not just authority over a lab or a process.A privately-owned, financially

Senior Digital Design Engineer.Locations - Bristol, Cambridge, Romsey, London (Hybrid).Edison Smart is working with a Semiconductor business specialising in wireless technologies.Strong background in FPGA or ASIC Design.Understanding of testbench development.If you’re a Digital Design Engineer loo

Job Title: Field Service Engineer (Commercial Catering).Locations: Midlands / London / Southampton.We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry.We work alongside clients from the initial designs throu

Medify is a mission-driven EdTech company widening access to medicine and healthcare careers.Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences.

Insights, Analytics & Workflows product area.You will work closely with team architects, engineering managers, product managers, and Data Science teams to ensure teams move fast without fragmenting the architecture.This is not an ivory tower architecture role.It is highly collaborative, pragmatic, a

Full-time | Remote with trips to.Join us at Fastino as we build the next generation of LLMs.Our team, boasting alumni from Google Research, Apple, Stanford, and Cambridge is on a mission to develop specialized, efficient AI.Fastino's GLiNER family of open source models has been downloaded more than

Contract Opportunity – Business Central Developer/Consultant - 8 months - OUTSIDE IR35 - REMOTE/Occasional onsite work in London office 🚀.I’m currently looking for an experienced Microsoft Dynamics 365 Business Central Consultant to join a major ERP transformation programme on an 8-month cont

We're Hiring! Join our team as a Full-Time Staff Senior Electrical Engineer at Anasuria Operating Company Limited (AOC).Anasuria Operating Company Limited (AOC) is seeking a highly motivated and skilled Senior Electrical Engineer to join our team.AOC is a joint operating company established in 2015,

A South-East based Games studio are currently looking for a QA Tester to work on a new innovative mobile title, which they’re aiming to dominate its genre.Founded by established industry experts, the team are made up of award-winning developers who have a history of releasing a range of high-quali

Full Stack Engineer (AI & Cybersecurity Startup) - EU Remote.We're partnering with a well-funded AI startup (stealth for now) that’s building at the intersection of.This is an early engineering hire with huge ownership, high autonomy, and the chance to shape a modern product and architecture from

We are building a diverse energy workforce, where differences in every form (culture, background, ability, or lived experience) are valued by all, bringing greater perspectives, ideas, and knowledge.

Global infrastructure & engineering group.Location: London / Remote (UK).A globally recognised engineering and infrastructure business is hiring a.AI capability from the ground up.Operating across multiple continents and delivering complex, high-impact projects, the organisation is now investing hea

Locations: Glasgow/Edinburgh (must be willing to travel to client sites throughout the UK on an ad hoc basis).Please Note: Any offer of employment is subject to satisfactory SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive d

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment.An experienced complaints or quality assurance specialist seeking full ownership and autonomy.A senior claims professional looking to sp

GCH focus on the deployment of electrolytic hydrogen projects as a key part of the global energy transition and de-carbonisation strategy. Oil & Gas, renewable energy, industrial gases, or chemical processing).

Field Service Engineer – Company Vehicle + Training.Escape Recruitment is working with a.This is a hands-on, field-based role supporting customers across Scotland by servicing and maintaining specialist mechanical and electrical equipment.This opportunity would suit someone who enjoys working inde

The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.

Oil & Gas or Other energy sector or technological industries.

Alemara is a London-based structural engineering consultancy working across residential, commercial, and infrastructure projects.Our team includes chartered engineers from some of the UK's leading firms.We work on everything from period property refurbishments and loft conversions to large-scale inf

We’re Hiring: Business Development Manager – Licensing (Remote | United Kingdom).Are you passionate about translating cutting-edge science into strategic partnerships? We’re working with a fast-growing, innovation-driven biotech organization seeking a Business Development Manager – Licensing

We are partnering with a fast-growing consumer beauty brand group to hire a commercially-minded Web Developer who will take full ownership of their Shopify Plus ecommerce estate across a portfolio of three high-growth DTC brands.This is a rare opportunity to join a scaling business at a critical inf

Quiet Mark - Technical Executive.Quiet Mark stands at the intersection of science and well-being, leading a global initiative, towards a quieter, healthier world.We are more than just a certification programme; we are a movement devoted to transforming everyday environments into spaces of peace and

Due to our continued growth here at Howorth Air Tech, we’re looking to recruit for Field Services Engineers to join our Healthcare Engineering team as Healthcare Engineers.You’ll be delivering specialist service, maintenance, verification and compliance testing across live hospital and clinical

Mid Level Full-Stack Engineer (Backend-Leaning) · Remote.We're hiring on behalf of a small, product-focused insurtech - a digital-first insurance business with a tight-knit engineering team.The platform is solid; they just need more hands on the work that keeps it that way: dependency updates, CI/C

We're on site at one of the UK's most significant infrastructure projects — the Isle of Skye Reinforcement Project.A 137km overhead line connecting Skye and the Western Isles to mainland Scotland.Major civils, remote terrain, real engineering challenges.Keltbray is delivering groundworks and enabl