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We are recruiting on behalf of our client based in Hayes for two Warehouse operatives who hold reach and counterbalance forklift licences. Salary: £30,784 per annum Hours of Work: Week 1 6am - 2pm and Week 2: 12pm - 8pm. Monday to Friday, no weekends and have all the bank holidays off. Benefits: KPI bonuses (Quarter and Annual) Annual Salary Reviews 25 days holiday. Life insurance. Contributory pension. Private medical insurance Job Overview: • Picking, packing and labelling large items - Using scanners to pick, move and replenish stock - Offloading and Loading trucks - Organising and prioritising the workload - To work effectively as part of a team - Communicate with supervisor and other staff in a professional manner. - Maintain site hygiene/housekeeping standards to the highest levels. - Ensure compliance to all Health & Safety and company procedures. - Assist other warehouse departments including picking and returns to always ensure the efficient operation of the warehouse. - Inputting data to generate consignment labels - Checking deliveries to our system and the delivery paperwork - Checking all items meet the high standards of return procedures - Locate and scan items into the correct locations - Checking and receiving in returns from numerous customers - Ad-hoc duties on request. Person / Experience Required • Must have Counterbalance and Reach fork truck certificates and experience. - Proven track record within a warehouse environment - Manual Handling experience essential - Proactive/Can do Attitude - Be highly organised and being able to prioritize their time effectively in completing tasks as and when required. - A good commercial acumen, articulate and clear communicator. - Needs to be a great team player, with a high flexible approach to their day and able to prioritize tasks and meet deadlines - Computer Literate / Scanner experience preferred but not essential. Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview

An opportunity has arisen for a Branch Manager to join a well-established company delivering expert garage door installation, repair, and maintenance for homes and businesses.. As a Branch Manager, you will be responsible for overseeing day-to-day branch operations and supporting a small team while ensuring smooth customer service and efficient scheduling of installations. This role offers a salary range of £36,000 - £38,000 plus bonuses and benefits. Ideally have managerial experience but candidates with supervisory experience will also be considered. You will be responsible for: * Handling sales enquiries and assisting with orders of garage doors and related products * Managing a small team, providing guidance and support * Responding to emails and telephone calls from customers, colleagues, and suppliers * Meeting customers in person to support sales and installations * Checking deliveries against orders to ensure accuracy * Performing “hands-on” tasks including occasional heavy lifting of products What we are looking for: * Previously worked as a Branch Manager, Branch Operations Manager, Assistant Branch Manager, Store Manager, Trade Counter Manager, Branch Supervisor, Branch Operations supervisor, Trade Counter Supervisor, Retail Manager, Shop Manager, Centre Manager, Sales and Installation Manager or in a similar role. * Background working within the garage door, construction, builders’ merchant, or home improvement sectors. * Have experience in sales and administration. * Strong leadership skills and ability to manage a team effectively * Clear written and verbal communication * IT literate Shift: * Monday - Friday: 7:30am - 5:00pm * Saturday: 9:00am - 12:30pm (on a rota basis) What's on offer: * Competitive salary * Performance-related bonuses * Company car and mobile phone * Generous holiday allowance * Pension contributions * Comprehensive training * Supportive working environment This is a fantastic opportunity to join a dynamic branch team and develop your career in a hands-on managerial role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Position: Area Sales Manager Region: London & Southeast Sector: Construction Materials Salary: Circa £50,000 - £60,000 + car + bonus + benefits The Role: Our client is a well-established and respected supplier of specialist construction materials, supporting trade customers across Europe. With a strong presence in their core markets, they are recognised as a leading distributor of construction accessories and building solutions. They are now seeking an experienced Area Sales Manager to manage and develop a portfolio of accounts across the London and southeast region. Working closely with the Regional Manager, you will play a key role in strengthening market presence, driving sustainable growth, and delivering increased value to customers. Key Responsibilities: As Area Sales Manager, you will take a solution-led sales approach, supporting both existing customers and developing new business opportunities. You will be responsible for building strong, long-term client relationships while identifying opportunities to maximise revenue and profitability across your account portfolio. Your role will involve a strong focus on field-based sales activity, including regular customer meetings and construction site visits. You will work consultatively with clients to understand their needs and provide the most appropriate products and solutions from the full portfolio. About You: The successful candidate will demonstrate: Proven experience building and maintaining long-term customer relationships Confidence in conducting face-to-face meetings, presentations and telephone sales activity with both new and existing clients The ability to analyse markets and develop strategies to secure profitable business Strong organisational skills with a high level of self-motivation and professionalism Experience in B2B sales environments Strong analytical skills and experience managing sales data Proficiency in CRM systems and Microsoft OfficeWhat's on Offer: Our client offers a competitive package and a supportive environment designed to help you succeed and grow in your career, including: Highly competitive salary with annual pay reviews and bonus scheme Company car and performance-related bonus 25 days holiday + 8 bank holidays, with the business closed over the Christmas period Generous pension scheme with employer contributions up to 7.5% Life assurance (up to 4x salary) Retail discounts via a colleague benefits portal Cycle to Work scheme Share Incentive SchemeYou'll be joining a supportive and forward-thinking organisation that values its people and encourages long-term career development. For further information on this Area Sales Manager role, apply online and one our team will be in touch. INDS

Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

We are partnering with a well-established organisation based in Watford to recruit a Sales & Marketing Executive to join their supportive and friendly team. This not-for-profit trade body has been operating for over 100 years and plays a key role in setting industry standards. They are committed to ensuring their members deliver high-quality services while safeguarding customer interests. This is a newly created, permanent position, fully office-based, with working hours of Monday to Friday, 9:00am to 5:00pm. Role Overview The primary focus of this role is to grow membership numbers, enhance the organisation's presence across social media platforms, and plan and deliver effective membership recruitment campaigns. The successful candidate will work closely with the Membership team to support business growth and engagement. Key Responsibilities Generate leads through inbound enquiries, referrals, events, and regional networks Proactively contact prospective members via telephone to assess interest, communicate the organisation's value, and convert enquiries into applications Plan and deliver multi-channel recruitment campaigns using email, social media, and phone outreach Produce engaging promotional content across print, digital, audio, and video formats Identify and implement new marketing initiatives Assess prospective members against set criteria and support them through the application process, including arranging inspections or assessments where necessary Coordinate the onboarding process for new members, including issuing welcome packs and setting up system access Take minutes at meetings when required Support member retention through regular communication, event promotion, and identifying at-risk members for escalation Carry out additional administrative duties as needed Person Specification Confident communicator with a proactive approach to outbound sales calls Experience in sales or business development Previous marketing experience, including familiarity with social media platforms Strong team player with a professional and respectful approach Good organisational and administrative skills Proficient in Microsoft Word, Excel, and Outlook Self-motivated, conscientious, and proactive Benefits Salary increases to £29,000 upon successful completion of a 6-month probation period Christmas shutdown Free on-site parking 23 days' annual leave plus bank holidays, increasing to 28 days after 5 years of servicePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

The Norths Group LTD are looking for a fire alarm engineer to join a leading F&S company on a PAYE basis. The route would be covering the M25 around Hertfordshire, Bedfordshire and North London. Installing and Servicing all sytems of Fire Alarms and the occasional CCTV install. Full package to be discussed at initial telephone interview! Apply today for more info

Sales Negotiator / B2B Sales Executive Salary: £25,000 + Uncapped Commission A well-established and growing business is seeking an experienced Sales Negotiator / B2B Sales Executive to join their successful sales team. This is a fantastic opportunity for a results-driven individual with strong outbound sales, account management, and negotiation experience. Key Responsibilities • Outbound B2B sales calls to new and existing clients, • Business development and lead generation, • Account management of existing customers, • Reactivating dormant and lapsed accounts, • Negotiating pricing and closing sales deals, • Handling customer queries via telephone and email, • Identifying upselling and cross-selling opportunities, • Managing and developing a sales pipeline, • Working towards monthly sales targets and KPIs Required Skills & Experience • Previous experience in B2B sales, telesales, business development, or sales negotiation, • Proven track record of meeting or exceeding sales targets, • Strong negotiation, objection handling, and closing skills, • Excellent communication and customer service skills, • Confident using CRM systems and sales databases Benefits • Competitive basic salary, • Uncapped commission structure, • Ongoing sales training and development, • Career progression opportunities, • Supportive and professional team environment Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Sales Administrator * Sales Support * Sales Executive * Administrator About the Company: Call Systems Technology (CST) is a leader in innovative communication technology and critical alert solutions. Trusted experts for 30 years, we supply sectors including hospitality, retail, industry, leisure, education, healthcare and the luxury market. We provide on-site wireless communications including paging systems, two-way radios, critical alarms, call buttons and our Gen2 messaging and alarm monitoring software. Our solutions are found in 5-star hotel chains, investment banks, household-name retailers, super-yachts, football stadiums, museums, global restaurant groups, and many other industries and sites around the world. About the Role: * You’ll work closely with the Senior Account Managers and our Support teams to learn the products, systems and solutions CST offers. * Learn our products, ISO processes and documentation via a structured training program including time with each relevant department to really get to grips with our company offering and procedures. * Manage sales administration and processes related to the role –raising Quotations and Sales Orders, CRM, research, documentation and diary management. * Make calls to stakeholders, both internal and external, confirming installation dates, engineer and parts availability or info as required * Take occassional inbound client calls when required to assist the Account Managers and colleagues * Liaise with Sales, Warehouse, Logistics and Shipping departments where required to ensure order success for our clients. * Update client information and any call / appt / info details to our CRM system; check existing information to ensure correct and current. About you: * You’ll have a minimum of 3 years’ experience in sales support (ideally in an environment such as technical products or systems, manufacturing, or engineering) and sales order processing * Experience in a process-driven environment (ISO preferred) with good understanding of workflow methodology. Right first time philosophy. * Excellent attention to detail and recall, experice of quotes using product codes (BOM helpful) and strong numeracy essential! * Proficient with MS Office 365 - Word, Excel, PPT, MS Teams, CRM (Hubspot and Sage) and Sales Order entry (Sage ideally, or similar) * Customer-focused and friendly, professional telephone manner * Strong email and verbal communication skills are required as you will often communicate directly with the prestigious clients we work with * Ability to develop a foundational technical knowledge of our products - must be keen to learn how to put products together for solutions. * Live within a reasonable commute to our office in Elstree

Job title: Test & Repairs Technician Job type: Temporary to Permanent Location: Stevenage Working hours: Mon-Thurs 7am-5pm & Fri 7am-2pm Hourly rate: £14.00 per hour Our highly established client based in Stevenage are currently looking for a Test & Repairs Technician to join their team on a Temporary to Permanent basis, with a view of an immediate start after interview process. The successful candidate must have hands on and technical skills, with a strong background and understanding of the electronics industry. Main duties as a Test & Repairs Technician: Technical: - Provide a high standard of technical advice and guidance to customer issues via email & telephone - Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised - Undertake investigations and provide reports in relation to customer issues and feedback - Review technical information, manuals and processes, updating & improving where relevant - Liaise with Customer Services, Sales and Production as required for customer queries, ensuring all queries are resolved efficiently Production: - Assist in development of new products - Organise samples, jogs and components - Pressure & Electrical testing - Carry our product repairs - Maintaining tooling to keep in good working condition and report any potential issues - Ensure all Health & Safety guidelines are strictly adhered to What's needed as a Test & Repairs Technician: - Ability to work efficiently as part of a team and maintain excellent communication skills - Previous experience working within the Electrical industry - A strong background within Repairs & Testing, showcasing strong attention to detail - Ability to multi-task and perform a number of different duties on a daily basis - Good understanding of Technical drawings and Health & Safety standards Perks of working on a Temp to Perm basis: - Opportunity to join a highly established company - Weekly pay (during temping period) - Tax relief on travel (during temping period) - 24/7 support (during temping period) - Rewards & Discounts Please apply within

McLaren Resourcing are a leading supplier of trade, labour and management staff to the construction, solar and rail industries. Located in Watford, a stones throw from the M1. We are looking for an experienced 360 Recruitment Consultant to join our growing team. Working within both the temporary and permanent markets, the successful candidate will be able to work in a pressurised environment with the ability to think on their feet and seamlessly react to the constantly changing requirements. You will have a proven ability to win new business as well as being able to grow the client accounts you work on. Being confident, Well presented, hardworking and resilient are essential qualities for this role, as well as a great telephone manner and the ability to communicate with potential candidates/clients. A willingness and ability to learn quickly will assist you greatly within this role, along with a strong attention to detail with regards to administrative tasks and data entry. * Focusing on call handling and communicating with potential candidates. * Dealing with in house clients. * Resourcing for candidates daily to ensure job roles are filled for the following day * Answering landline and dealing with any queries/requests. Updating database with any new and existing candidates who are ready for work. * Placing adverts for new candidates * General Admin Duties - filing, updating database with any new information, calling candidates to determine availability You will be provided with a company phone and laptop. You must hold a full license and have your own transport to travel to and from the office and client visit where necessary. Salary £30-£40kk DOE + Generous commission scheme. Please send your CV to Steve to register your interest

Salary/Incentives: ● Starting £26,500/annum to £27,500/annum (after 3 months’ probation period) ● Plus Uncapped Commission & Bonus We are seeking a motivated individual to join our team as an Account Manager. In this role, you will be responsible for building and maintaining relationships with clients, over the phone and email, whilst providing them with valuable information on trading CFDs and introducing our range of products and educational services. Key Responsibilities: ● Client Engagement: Maintain proactive communication with clients via telephone and email, establishing rapport and understanding their investment & education objectives. ● Product Education: Provide catered information about our instruments and educational material, including features and associated risks, ensuring that clients are well-informed to make trading decisions. ● Relationship Management: Cultivate strong relationships with clients by delivering exceptional service, addressing inquiries, and proactively addressing their needs. ● Compliance: Ensure compliance with regulatory requirements throughout the client engagement process, including accurate record-keeping and disclosure of relevant information such as risk. ● Continuous Learning: Stay updated on industry trends, market developments, and product enhancements through ongoing in-house training and professional development initiatives. Qualifications required: ● Previous experience in sales, telesales, or financial services. ● Excellent communication skills, with the ability to convey complex information clearly through telephone/email. ● Strong interpersonal skills, with a knack for building trust with clients. ● Results-driven mindset with a focus on exceeding targets and expectations. ● Ability to thrive in a fast-paced, target-driven environment. ● Proficiency in relevant computer applications and CRM systems. ● Adhering to ethical standards and regulatory guidelines. Employee Benefits: ● Full in-house training & development ● Employee wellbeing program ● Free parking on-site ● Contributory pension scheme ● Fast progression opportunities ● Salary increase each year ● Office incentives based on performance ● Monthly and weekly spending vouchers for top performers We offer one week and a half of fully paid training in-house, to all our candidates who are successful in their first interview. Join our team and embark on a rewarding career where you can help clients gain knowledge on CFD trading, whilst advancing your skills and expertise in the financial services industry. Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority

Job Title: Sales Administrator / Finance Assistant Location: West Watford Salary: £27,000 – £28,000 per annum Job Type: Full time, Permanent Working Hours: 37.5 hrs/week Mon–Fri About the role: We are a successful cosmetics company based in West Watford seeking an experienced and motivated Sales Administrator / Finance Assistant to join our busy accounts team on a full-time, permanent basis. This is a broad and varied position that sits at the heart of our financial operations. The successful candidate will support the day-to-day running of our accounts function, manage sales/purchase order processing, and assist with a range of finance and administration duties. You will report directly to the Accounts Manager and be expected to manage a varied workload with professionalism and attention to detail. The candidate must be bi-lingual - Urdu or Hindi & English speaker. Please note: Our offices are located on an industrial park - Own transport is required as there is no public transport available. Key Responsibilities: Finance & Accounts: * Manage credit control activities, proactively chasing outstanding debts via telephone and email to reduce debtor days. * Allocating payments in accordance with customer remittances * Generating reminder letters and monthly statements to be sent to all customers * Investigating and resolving queries relating to non-payment of invoices * Checking new customer credit ratings and monitoring credit limits * Managing customer ledger balances and ensuring debtor day targets are met * Initiating debt recovery procedures and liaising with solicitors where necessary * Processing purchase ledger invoices in multi-currency; reconciling supplier statements * Support month-end activities including stock reconciliation Sales Administration & Customer Service: * Process customer sales orders and generated invoices for UK and export customers. * Process purchase orders to suppliers. * Provide administrative support to sales representatives. * Liaise with warehouse teams to coordinate order fulfilment and stock control. * Prepare customer communications including monthly mail merges. * Maintain organised filing systems and managed incoming correspondence and enquiries. * Produce reports and presentations using Microsoft Excel and PowerPoint. * Liaise with international and local freight forwarders to arrange transport for customer orders and purchases from suppliers. About you: Skills and Experience Required: * Proven experience in purchase and sales ledger processing * Credit control knowledge with a confident, professional approach * Experience gained within a small-to-medium-sized business, ideally across multiple entities * Proficient in MS Excel; experience of Sage Accounts is essential * Excellent organisational and prioritisation skills with the ability to manage a varied workload * Strong communication skills - able to liaise effectively with customers, the sales team and colleagues * Self-motivated, reliable, and comfortable working both independently and as part of a team * Candidates must have a full driving licence and access to own car as no public transport is available. Benefits: * 20 days statutory holiday (plus bank holidays) * Company Pension Scheme * Performance Related Bonus * Trialling of Hair & Beauty Cosmetics Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: Finance, Finance Administration, Finance Administrator, Payroll Administrator, Invoicing, Xero, SAP, Accounts Assistant, Accounts Administrator, Sales Administrator, Customer Service Assistant, Customer Service Administrator may also be considered for this role

Job Description: We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience providing medicines to our customers in over 70 countries across 6 continents. • Job Title, • Location - Watford, • Salary £36,000 to £40,000 dependent on experience, • Hybrid working from home 2 days a week, • Hours are Monday to Friday days (37.5 hours), • Bonus - Performance related, • Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase productivity and service quality. Conduct regular one-to-one as well as team meetings to support development and cohesion and to address performance matters. Provide daily guidance and support to the Customer Service team, acting as the first point of escalation for operational issues. Minimum 3 years’ experience as Customer Service team leader or manager within the healthcare sector and ideally within the export pharmaceutical industry. Strong leadership and people management skills with the ability to motivate and support team performance. ▪ Excellent problem-solving skills with a proactive and solution focused approach. Strong verbal and written communication skills, including a professional telephone manner. Experience using ERP/order management systems

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. • Customer Services Manager, • Location - Watford, • 1 year fixed term contract with a review, • Salary £40,000, • Hybrid working from home 2 days a week, • Hours are Monday to Friday days (37.5 hours), • Bonus - Performance related, • Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase productivity and service quality. Conduct regular one-to-one as well as team meetings to support development and cohesion and to address performance matters. Provide daily guidance and support to the Customer Service team, acting as the first point of escalation for operational issues. Minimum 3 years’ experience as Customer Service team leader or manager within the healthcare sector and ideally within the export pharmaceutical industry. Strong leadership and people management skills with the ability to motivate and support team performance. ▪ Excellent problem-solving skills with a proactive and solution focused approach. Strong verbal and written communication skills, including a professional telephone manner. Experience using ERP/order management systems

Bridging Loan Adviser Overview Are you an organised, customer-focused mortgage professional who enjoys owning cases end-to-end, supporting brokers and clients, and turning enquiries into completed deals? Do you thrive in a fast-paced lending environment where CRM accuracy, compliance, sourcing, and relationship management all matter just as much as great service? If you’re CeMAP qualified, detail-driven, confident on the phone, and managing regulated and unregulated enquiries, this could be the perfect next step in your career. Apply today and grow with us at Key Accountabilities New Enquiries: • Ensure all details are fully completed on CRM immediately once new enquiry received, • Carry out fact find with direct customers where the loan is for a regulated bridging contract, and we will be providing the advice., • Complete sourcing for all new enquiries, • Initial enquiries follow up with call to broker/client, • Check over terms completed by admin and send out with necessary compliance documentation to client/broker, Where the loan is regulated, a recommendation calls to be carried out System: • Keeping notes up to date on all cases, • Ensure that folders are kept tidy, both paper and on the system Introducer due diligence: • Advising compliance of any new brokers so they can request documents Documentation: • Review AIP’s and Offers received – checking all financial details and requirements, • Reviewing documents received and application packs, • Reviewing valuations when received and submit to lender. Updates: • Check case and completion updates for correct content and send to client/broker, • Manage updates from all parties and inform those who require them Skills & Competencies • Clear, Eloquent and Upbeat telephone manner, • Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff, • Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce business of this type, • Lender and product knowledge, • General office skill set, • Ability to manage own diary, manage deadlines and meet targets set, • Full UK driving licence Knowledge & Qualifications • GCSE Maths and English essential, • CeMAP required for handling regulated mortgage contracts Personal Attributes Honesty Self-motivation Enthusiastic Willing to embrace change Ability to think outside the box Detail orientated Team orientated. Effective communicator Disciplined, punctual & focused Works well under pressure Upbeat with a positive attitude Why Join Us? At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits. If you’re ready to build your career with a Specialist Lender and make an impact - click apply today

Buy to Let Completions Case Manager Overview Are you an experienced Buy to Let Completions Case Manager who enjoys taking ownership, supporting others, and has experience within Buy to Let Mortgages ? Do you thrive in a fast-paced lending environment where broker relationships, risk appetite, and regulatory compliance are equally important? If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans. Key Accountabilities • Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion, • Monitor and manage upcoming expiration of documents and offers, • Update all relevant systems to maintain management information, • Ensure that all mortgage conditions are satisfied prior to cases completing, • Work closely with the underwriting team to effectively manage the post enquiry caseload., • Process incoming completion documentation either via post, email etc, • Provide daily/weekly/monthly completion forecasts to line manager, • Gain a full understanding of the underwriting process (underwriting cross skill to provide cover when required), • Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly., • Instructing Solicitors to act on behalf of West One in the transaction., • Carrying out a QA check for other underwriters., • As experience increases, the trainee underwriter’s cases will need to be QA checked by another member of the team., • A point of contact for incoming calls to the team’s main group telephone number., • Return any original documents to clients Skills & Competencies • Pass internal competency tests post induction, • Strong organisational skills, • Good verbal & written communication skills, • Excellent attention to detail, • Time management, • Competent user of Microsoft office software, • Positive attitude to develop and expand knowledge, • Ability to perform under pressure and meet deadlines Knowledge & Qualifications • Experience within the secured lending sector, • A good understanding of the underwriting process, • Previous experience of managing a caseload in a fast-paced environment, • Industry relevant qualifications are beneficial but not a requirement, • Experience within an administrative role, • GCSE English & Maths Personal Attributes Excellent communication skills Resilient and flexible Team Player Approachable and self- motivated Why Join Us? At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits. If you’re ready to build your career with a Specialist Lender and make an impact - click apply today

About the company: Our client is a specialist engineering contractor delivering groundwater control and dewatering solutions for construction and infrastructure projects, w ith extensive experience across complex environments, they provide design, installation, and support services to help manage ground and water conditions safely and efficiently. About the job: The role is to champion a proactive safety, health and environmental culture across all project site operations and management by providing expert guidance, and support. The SHE Advisor will work collaboratively with site teams, leadership, and stakeholders advising on legislative requirements and adherence to company standards, enabling the business to make continuous improvement in safety performance and environmental stewardship. Key relationships: Operations Manager and their Drilling & Yard Managers and Project Managers, HR Manager and their admin support team, UK Managing Director and WJ Group Chief Operations Officer Key Responsbilities: Develop and implement SHE policies and procedures Conduct risk assessments and implement control measures Investigate incidents and ensure corrective actions are taken Deliver SHE training and promote best practices Carry out site inspections and audits, reporting on performance gaps Advise on health, safety, and environmental legislation Promote a positive safety culture and provide HSE guidance Support environmental management and sustainability initiatives Assist with quality processes and Integrated Management Systems (ISO standards) Collaborate across departments to support business objectives Undertake additional duties as required About you: A motivated and hardworking individual with great written and communication skills is essential.: • Minimum 5 years’ relevant experience in the construction industry is essential, with proven competence in supporting projects and teams, • Professional qualification e.g. Tech IOSH and Level 3 NEBOSH General/NVQ., • Extensive experience in a civil engineering environment with solid grasp of SHE regulations and site practices, • Excellent communicator and interpersonal skills. both written and verbal, including confident client-facing engagement., • Analytical mindset with ability to interpret technical data and regulations, • Proven ability to work to tight deadlines and prioritise tasks effectively, • Proficient telephone manner and experience liaising with staff at all organisational levels., • Competent in Microsoft Office package, • Holds valid CSCS Safety Professional card, • Demonstrates initiative and resourcefulness, capable of working independently and as a part of a team., • High quality standards, e.g. attention to detail, • Ability to lead by/set a good example, • A passion for Safety, Health, Environment & Quality, • Flexibility to travel across UK to visit our project sites, WJ and yard facilities., • Full UK Driving License

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