User experience jobs in United Kingdom - Page 9

Python Developer with Azure knowledge are wanted by a well known FinTech Software Company, working on a suite of new SaaS Insurance focused products. We’re looking for a Python Developer to help design, build, and optimise high-performance analytics and data workflows. You’ll work closely with actuaries, analysts, and data scientists to deliver scalable, production-ready solutions in a domain-rich environment. Working on a greenfield SaaS platform, which is used by nearly every major Financial Services / Insurance / ReInsurance organisation. The team are hot on best practices and code quality, actually giving their Engineers the time and freedom to implement these. Responsibilities: • Build and enhance Python-based analytics features with a focus on performance and scalability, • Improve integration between Python and C# systems, refactoring where needed, • Optimise complex data workflows and large-scale calculations, • Review code, share best practices, and support team development, • Champion strong engineering practices including testing, CI/CD, and clean design, • Explore new technologies and contribute to continuous improvement Technical Overview: • Strong experience writing production-quality Python, • Proven ability to work with large datasets and performance-critical workloads, • Experience with Azure services (e.g. Functions, Batch, Storage, Cosmos DB), • Solid grounding in software engineering best practices, • Curious, proactive problem solver with a user-focused mindset Package: Generous Bonus Scheme, 14% Pension, Flexible hours, Training Fund, Life Assurance, Private Medical Insurance, Volunteering, Electric Car Scheme.. Working on a hybrid model, the team goes on-site 2 days a week in the modern Central London hub. Your colleagues will also be on-site, so there is some meaning, collaboration and meaning. It will be a 2 stage interview process, which has been designed to be as quick and pain free as possible. If you are interested in applying for this opportunity and would like to find out more information, please click the apply button and a Spencer Scott Associate will be in touch. Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating inclusive working environments for all our clients.

Senior Workspace Infrastructure Engineer We are currently partnering with a technology-focused financial services organisation as they continue to invest heavily in their end-user computing and workplace infrastructure environment. This is a fantastic opportunity to join a globally collaborative engineering team, working at the intersection of modern workplace technologies, virtualisation, and automation. The Role: You’ll play a key role in the design, delivery, and optimisation of enterprise workplace environments, supporting a large-scale, business-critical infrastructure. Working closely with infrastructure teams and stakeholders, you’ll contribute to both BAU stability and forward-looking transformation initiatives. Key Responsibilities • Engineer and support modern Windows workplace environments (Windows 10/11 & Windows Server estate), • Manage and enhance virtual desktop solutions (Citrix CVAD ecosystem), • Provide 3rd line support across complex user environment and provisioning challenges, • Oversee endpoint management & software deployment (e.g. Intune / Ivanti / similar tooling), • Maintain and optimise thin-client environments (IGEL or equivalent), • Drive automation & standardisation across the digital workplace using PowerShell, • Collaborate with global teams on infrastructure and transformation projects What They’re Looking For • Strong experience across Microsoft workplace technologies (Windows, M365, Server environments), • Proven expertise with Citrix (CVAD, Gateway, Provisioning Services), • Experience with endpoint management & deployment tools (e.g. Intune, Ivanti, or similar), • Solid scripting capability with PowerShell, • Understanding of virtualisation and modern EUC environments, • Strong communication skills and ability to work in a cross-functional, international setup Why This Role? • Join a forward-thinking tech environment within a highly stable organisation, • Work on modernisation initiatives alongside legacy optimisation, • Exposure to enterprise-scale infrastructure and global projects, • A culture that values innovation, ownership, and continuous improvement Interested? If you’re an experienced Workspace / EUC Engineer looking for your next challenge in a high-performing engineering environment, feel free to reach out directly or apply.

Freelance Product Owner. 📍 London-based hybrid contract (2-days per week) 🏦 £575 per day (Inside IR35) 📅 6-month contract starting on 1st June Salt have partnered with a leading consumer healthcare business as they look to improve and re-shape one of their key internally-facing software products. We are looking for an experienced Product Owner to join a data visualisation and tooling part of their business, which essentially translates complex data into insights for decision makers. The team is currently made up of marketers, data analysts, software engineers and UX & UI Designers, with this role covering elements of both Product Ownership and Product Management. It will be essential that you have worked in large, complex organisations with a focus on complex, data-led internal tooling - this is not a B2C role, so your experience should really demonstrate complexity. Ideally, you will have previously: ∙ Collaborated with Design, Engineering, and Marketing teams. ∙ Owned backlogs whilst shaping overall product roadmaps. ∙ Led requirements gathering & user feedback. ∙ Owned the effectiveness and business value of complex tooling. ∙ Worked for large, well-known organisations as opposed to start-ups/scale-ups.

Product Director High Growth B2C Scale-UP eCommerce FTC - 12 Months Mat Leave cover This is a brilliant opportunity for a proven Product Leader who can demonstrate a strong story of growth within a B2C business, leading on international expansion, exec level engagement, building and leading teams and delighting customers with outstanding user experience. You will oversee two Heads of Product and a Head of Design, with 4 product teams beneath them. Their remit touches every part of our business, and yours will too. This is a role for someone whoʼs: • Motivated by genuine ownership from early strategy through shipping in an extremely fast paced environment., • Excited to coach, stretch and develop high-potential PMs, designers and Head Ofʼs into future VPs., • Able to operate with speed without compromising judgement., • Strong enough to lead from the front and set the bar for what great PM and Designers should act like. Product Strategy & Direction • Own and articulate a clear, coherent product vision aligned with company strategy and commercial outcomes., • Work with the senior team members to build a multi-year product strategy, • Drive rigorous prioritisation across teams, setting the bar for clear thinking, narrow focus, and ambition., • Use data, insight, and instinct to shape direction. Leadership & People Development, • Build hiring standards for world-class PMs and Designers. Your Experience: • 10 years in Product Management - at least five at a Director/VP Level., • Experience leading multi-team product organisations (ideally6-12 squads)., • Strong background in high-growth scale-ups or consumer subscription/commerce products., • Deep comfort with ambiguity and speed; you’ve built strategy while also rolling up your sleeves and moved fast and broke things when needed.

Development Chef Contract: Food Location: London, E14 9SH Hours of work: 40 Contract Type: Fixed Term Contract - 12 months We are seeking a Development Chef to continually evolve the food offer within ISS Food Services and deliver meaningful innovation to our clients. This role focuses on shaping new food concepts that align with business needs while contributing to the mobilisation of new contracts and supporting overall growth. Job Description We are looking for someone who can inspire culinary teams, drive high food standards and support craft training across the business. This role is integral to delivering our ISS Food Services strategy and ensuring consistency, creativity and operational excellence. Key Responsibilities • Understand, develop and implement current food trends and ideas into the business, • Identify areas of craft development and deliver any required training, • Develop a culture of sharing best practice and elevating food standards, • Ensure nominated suppliers are used for all relevant supplies, • Ensure compliance with policies and procedures relating to food safety, operations management and recruitment, • Evaluate proposed or required service changes, assessing financial, personnel and operational implications, • Support the mobilisation of new contracts with relevant food concepts and standards, • Inspire and mentor chefs to support skills development and succession planning Professional and Personal Competencies/Qualifications • Senior chef experience, • Ability to drive results with strong coaching and mentoring capability, • 7061/7062 or equivalent qualifications in food preparation and production, • Minimum of Level 3 Food Hygiene (or equivalent), • Passion for food and service, • Strong communication skills, • Commercial understanding with a proven track record, • Experience in tendering for new business ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

About CGTN Europe CGTN Europe Ltd. is an international media organisation whose mission is to increase cross-cultural understanding and reflect the multipolar world by highlighting emerging stories and perspectives. From state-of-the-art studios in West London, it produces award winning, multimedia content for a global audience of hundreds of millions across social media and linear television. Specialising in current affairs, science and technology, business, and general news, CGTN Europe works with journalists across the continent and beyond to unearth and explore powerful stories. CGTN Europe is part of the China Media Group the world’s biggest broadcaster. Background to the role: The role sits in the CGTN Europe Digital team. In this role you will work as directed to fulfil the editorial mission across multiple platforms. In general, you will be required to manage publishing of content on various social media channels and other platforms, writing, video editing and gathering voices as well as creating social media posts. You will also be involved in identifying, researching, producing and/or publishing news stories in video or text. Job objectives: • Plan, schedule and post content on CGTN’s social channels to achieve maximum impact and fulfil team objectives, • Produce daily multimedia news or feature content for television, CGTN.com and CGTN Europe and various social media platforms., • Manage the publication of content produced by other members of the team and adapt content created for other platforms such as television., • React to data around user behaviour to optimise content for the best performance on each channel, • Train new or existing employees and support them where required. Act as a role model and ambassador across the newsroom., • Adhere to CGTN editorial policies, while producing content that is creative and engaging for a global audience., • Produce copy and content and be part of strict approvals process from content creation to copy editing and final approval before publishing., • Keep on top of trending stories and contribute ideas to improve coverage on a given topic or event., • Perform Facebook Lives or pieces to camera and interview guests either live or as part of a pre-prepared package., • Identify the best formats for telling a story and make use of them according to deadlines and priorities., • Demonstrate strong knowledge and proficiency in the latest digital technology and systems across websites and social media platforms., • Thrive under pressure, and be prepared to adapt as circumstances change., • Be able to work irregular hours and an extended schedule as the news cycle demands., • Excel at work within a culturally and ethnically diverse staff., • Build relations across teams and support business priorities Essential: • Degree in Journalism, Communications or related field or equivalent experience, • 2+ years’ experience in digital journalism, preferably with an international broadcaster., • Extensive knowledge of current events, culture, sport, fashion and/or geopolitics and international relations, especially Europe & Asia, • Video editing, scripting and clean, accurate article writing, • In depth understanding of social media both as a source of stories and an output platform, • Awareness of journalism ethics and legal principles, • Ability to form contacts and use them to discover and inform story reporting Equal Opportunities CGTN Europe Ltd. is committed to achieving a working environment which provides equality of opportunity, value, and respect, regardless of race, religion or belief, national origin, marital or civil partnership status, maternity or pregnancy, sexual orientation, age, disability, gender or gender reassignment or any other protected group status. Our diverse employees individually contribute to CGTN Europe’s programming, live output and across a range of online platforms and podcasts. We continue to encourage talented people from all backgrounds to apply to our roles and to welcome into our company.

About the Role: We’re looking for a highly experienced and technically strong Senior Project Manager to lead the end-to-end delivery of complex, multi-discipline technology projects, including Audio Visual (AV), Passive & Active IT infrastructure. About Uncoded: Uncoded is a technology consultancy dedicated to guiding clients through the visioning, design, delivery, and support of technology solutions within the commercial real estate sector. We are always on the lookout for exceptional individuals to join our dynamic team. Key Responsibilities: • Lead and take full accountability and ownership for the successful delivery of multi-disciplined frameworks., • Independently manage all project escalations, risks, and commercial impacts without reliance on senior oversight., • Drive structured, process-led project execution while maintaining flexibility to respond to change., • Develop and manage detailed project budgets, cost trackers, and programmes, ensuring accurate forecasting and proactive financial management., • Ensure adherence to internal design and delivery standards, driving quality assurance across all outputs prior to client sign-off., • Maintain accurate and up-to-date project documentation using project management platforms (e.g., Wrike, SharePoint, Microsoft suite)., • Produce and lead regular daily, weekly, and monthly reporting cycles., • Ensure documentation aligns with internal delivery frameworks and compliance requirements., • Lead stakeholder meetings, steering committees, and project governance forums., • Manage expectations at C-suite level, providing clear, confident reporting on programme, budget, and risk., • Build and maintain senior-level client relationships, operating as a trusted advisor rather than a reactive delivery manager., • Work strategically with clients to anticipate risks, shape delivery decisions, and influence outcomes., • Demonstrate strong technical understanding across AV systems and IT infrastructure (AV technologies, cabling, network integration, rack design, Comms Room environment etc.)., • Interpret and work confidently with CAD drawings, technical schematics, and design documentation (Bluebeam/CAD desirable)., • Review, interrogate, and challenge technical drawings, schematics, and integrator submissions. Ensuring all technical designs align with functional intent, user experience, and long-term maintainability., • Confidently challenge clients and third-party contractors where technical decisions may compromise quality, programme, or performance., • Monitor contractor performance against scope, cost, and timeline commitments and holding them accountable for delivery standards., • Validate installation quality and technical compliance. Key Qualifications: Education & Experience: • Proven experience in managing multidisciplinary technology-related projects, within AV and IT., • Experience working with multiple internal and external stakeholders and contractors., • Ability to interpret and work with technical schematics and drawings., • Experience with CAD/Bluebeam is desirable but not essential., • Demonstrate an understanding of the technology delivery process, particularly across Audio Visual and Infrastructure Technology projects., • Proficient in project management software (e.g. Wrike, Microsoft Project, Asana). Certifications: • PRINCE2 or other project management certifications are desirable but not essential. Key Competencies: • Strategic thinker with strong commercial and technical awareness., • Comfortable challenging clients and contractors constructively., • Solutions-driven with strong lateral thinking capability., • Structured, organised, and process-led in delivery approach., • Strong executive presence when engaging senior stakeholders., • High standards for quality, compliance, and delivery excellence., • Proactive and forward-looking What Can Uncoded Offer You? • An inclusive and collaborative workplace that supports your growth and development., • A competitive compensation and benefits package., • The opportunity to work on high-impact projects with recognisable industry clients., • Hybrid working with a central London office in Covent Garden., • A company culture that values innovation, collaboration, and diversity. Uncoded is committed to providing equal employment opportunities to all and celebrates diversity, recognising that diversity of thought and background builds stronger teams. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Venn Apps is looking for a proactive, battle-tested Senior Delivery & Operations Manager to step into a key leadership seat during a maternity leave. This role is the heartbeat of our delivery engine - you’ll be responsible for orchestrating smooth workflows across our client launches, existing accounts, and internal product roadmap. We need a master of organization who can bridge the gap between vision and execution, ensuring we hit every milestone without ever compromising on quality. Delivery & Execution • Ensure all app deliveries are completed in scope, on time, and to agreed quality standards, • Facilitate and prioritise ongoing work for live apps and take corrective action where needed in collaboration with the Account Management team, • Manage delivery of the product roadmap (execution, not strategy), while ensuring organisation and management of delivery of the quarterly client roadmap, • Run end-user QA in collaboration with the implementation team, • Run a smooth handover of new clients to the Account Management team, • Provide support to Delivery team on adhoc tasks where necessary Client Management • Lead client-facing meetings to provide updates, gather requirements, resolve blockers and plan launch, • Proactively obtain necessary information and assets from clients to allow the team to complete work, • Work collaboratively with the Account Management teams to ensure client expectations are managed and all ongoing work is prioritised and delivered in a timely manner., • Onboard clients on Venn Apps’s tooling Resource & Team Management • Allocate resources across design, implementation, and engineering teams to balance workload and meet deadlines, • Organise and lead team rituals (stand-ups, sprint planning, retrospectives, 1-1 etc.), • Support a working environment that is collaborative, positive, and high-performing Process & Operations • Ensure all delivery processes are repeatable, scalable, and efficient, • Continuously improve processes to remove friction and improve predictability, • Identify delivery risks early and take action to mitigate them, • Management of implementation rotations between service and app development Key Expectations • Projects and roadmap items are delivered consistently on time and within scope, • Clients, both new and existing, have confidence in Venn Apps’ delivery capability, • Internal teams are clear on priorities, properly resourced, and working effectively, • Processes are documented, understood, and consistently applied. Processes are also constantly evolving with input/buy in from leaders of other teams within the business., • Be able to collaborate with key stakeholders in different teams, both internally and externally, in a professional manner at all times, • The delivery culture is positive: collaborative, professional, and high energy at all times., • Build a rapport with the sales team and help build a process to ensure scoping is carried out in a way that both helps sales close deals and also improves the smoothness of project delivery. Skills & Attributes Required • Strong organisational and project management skills, • Excellent communication skills, both with clients and internal teams., • Ability to manage multiple priorities simultaneously, • Skilled at balancing resources across competing priorities, • Process-driven, with a continuous improvement mindset, • Collaborative leadership style with a high propensity to motivate and support others, • Hyper aware and respectful of all internal stakeholders workloads/ stress levels and ability to use this awareness to prioritise tasks/projects, • Ability to proactively seek feedback on management style and look to improve and adapt management style on an ongoing basis, • Seasoned professional with minimum 8 years of experience in clients facing role in Project/Programme Management, • Start-up mindset with the ability to juggle between hands-on and management tasks, • Proficient in JIRA admin, Figma, QA methodology, G-Suite, Notion, Generative AI for documentation tooling, • High business ethics standards, • Handover with the Role holder programmed pre and after the interim period Expected start date: 13 July 2026 - Duration: 6-7 Months

Product Manager Outside IR35 Contract £350 - £400 per day | 2 Days Onsite in Central London I’m currently partnered with an established retail business undergoing a major technology and operational transformation, and we’re looking for a Product Manager to join the team on an Outside IR35 contract basis for an initial 6-month contract. This is a business that has been operating successfully for over 10 years but still maintains a genuinely entrepreneurial culture. There’s very little hierarchy, decisions happen quickly, and Product and Engineering work extremely closely together to deliver meaningful change across the organisation. This role is heavily focused on delivery execution and would suit a Product Manager who enjoys being embedded with engineering teams, shaping requirements, owning backlogs and helping drive high quality product delivery in a fast-paced environment. You’ll be responsible for: • Owning and prioritising the product backlog, • Writing high quality user stories and acceptance criteria, • Working closely with engineers and Tech Leads throughout delivery, • Driving sprint planning, backlog refinement and agile ceremonies, • Helping improve product and engineering ways of working, • Managing dependencies, blockers and delivery timelines, • Ensuring requirements are clearly defined and ready for development Experience required: • Strong Product Management experience within technology teams, • Proven backlog ownership and prioritisation skills, • Strong experience writing tickets, user stories and requirements, • Experience working in agile delivery environments, • Comfortable working closely with technical stakeholders, • Experience with Azure DevOps, Notion or similar tooling This is likely to move quickly, send your CV across ASAP for consideration!

Copywriter (UX & Content Design) Overview We’re looking for a versatile Copywriter with strong UX writing and content design expertise to craft compelling brand narratives while shaping intuitive, user-centred digital experiences. This role blends creative storytelling with strategic thinking, ensuring content not only engages but also guides users effectively across platforms. Key Responsibilities • Write clear, engaging, and on-brand copy across digital touchpoints (websites, apps, emails, campaigns), • Develop UX copy that improves usability, accessibility, and overall user experience, • Collaborate with designers, product managers, and developers to integrate content seamlessly into user journeys, • Apply content design principles to structure information logically and effectively, • Contribute to and maintain tone of voice and content guidelines, • Translate complex ideas into simple, user-friendly language, • Support brand storytelling through campaigns, product messaging, and marketing content, • Use data, research, and user insights to inform content decisions and iterate on performance Skills & Experience • Proven experience in copywriting, UX writing, or content design, • Strong portfolio demonstrating both brand storytelling and UX-focused content, • Excellent writing, editing, and proofreading skills, • Understanding of user-centred design principles and digital product workflows, • Experience working with cross-functional teams (design, product, marketing), • Familiarity with content management systems and design tools (e.g. Figma), • Ability to balance creativity with clarity and usability, • Knowledge of accessibility and inclusive writing best practices

We’re working with a leading UK residential real estate services group backed by a major European parent company and operating across multiple well-known brands. The business is in a high-growth, acquisition phase, with a strong focus on modernising and standardising its technology landscape, making this a great time to join and have real impact. The Role We’re hiring a Modern Workplace Lead Engineer to take ownership of the organisation’s Microsoft 365 and end-user computing environment. This is a hands-on, high-impact role where you’ll design, build, and evolve a modern workplace platform while supporting ongoing M&A activity. What you’ll be doing: • Owning the M365 stack (Exchange, SharePoint, Teams, OneDrive, Copilot), • Leading Intune & Autopilot device management, • Managing Entra ID, security & access, • Driving automation (PowerShell / Power Platform), • Supporting tenant migrations & M&A integrations What we’re looking for: • Strong M365 / Modern Workplace engineering experience, • Hands-on Intune & Autopilot expertise, • Solid Entra ID / identity management, • Experience with automation, • Bonus: migrations or M&A exposure

GROUP PRODUCT MANAGER | 12M FTC-TO-PERM | UP TO £145K DOE \ HYBRID LONDON Few&Far are hiring for a Group Product Manager to join a fast-growing London-based mobile scaleup. 💷 Salary up to £145K per annum DOE, plus bonus 📱 Initially 12M FTC Contract, strong likelihood of going permanent 📍 Hybrid working in London 2-3x a week This scale-up builds consumer mobile products distributed at global scale through strategic partnerships. It’s a genuinely interesting B2B2C environment, where product decisions balance user experience, commercial outcomes, and partner needs. This is a leadership role at Group PM level, leading multiple squads focused on mobile apps. You’ll be responsible for shaping product strategy, driving engagement and monetisation, and leading a small team of PMs, while working closely with senior stakeholders across product, engineering, data, and commercial. They’re looking for someone who brings: • strong mobile product experience, strong Android exposure (eg fragmentation, OS upgrades, ecosystem constraints, Android OEM), • a mix of both B2B and B2C understanding, or B2B2C experience, • proven ability to lead PMs and drive measurable product outcomes, • experience in a scale-up environment, • proven people leadership (ideally managing multiple PMs) If you have the required skills above, and if this role sounds of interest, please apply to this advert! NB: Candidates must be UK based, able to commute to London 2-3x a week, and have full rights to work in the UK without sponsorship.

Job Responsibilities: • Regional Growth & Expansion: Drive business expansion in key target regions; collaborate with internal departments and external partners/channels to develop the C2C cross-border remittance business and achieve revenue and active user (MAU) targets., • User Insight & Market Penetration: Gain deep insights into regional user needs and pain points. Strategically allocate partnership resources and work with stakeholders to execute joint marketing and channel expansion initiatives, enhancing market penetration and brand awareness among target groups., • Product Competitiveness & Retention: Closely monitor market trends and competitor dynamics. Focus on user experience to identify and strengthen differentiated advantages. Coordinate with banks, partners, and internal teams to optimize product competitiveness and user stickiness. Job Requirements: • Bachelor’s degree or above with at least 5 years of experience in business development., • Deep familiarity with key international markets and a strong understanding of user needs. Candidates with local resources or networks will be highly preferred., • Highly self-driven with strong learning agility. Excellent communication and coordination skills, with a proven track record of managing and delivering complex projects., • Proficient in English as a working language for daily communication., • Experience in cross-border payments, foreign exchange (FX), or credit/lending industries is a plus.

We’re looking for a Parent Community Lead to help us collaborate with and navigate existing parent communities, build and grow a trusted network of parents, advocates, and community voices across the neurodivergent parenting space. This role would particularly suit someone with lived experience as a parent or carer of a neurodivergent child, who brings both personal understanding and the skills to translate it into real community impact. You’ll be joining a small, experienced team working to ensure that parents feel understood, supported, and connected - not alone. What you’ll be doing • Build relationships with existing parent communities, charities, and partner organisations, • Engage directly with parents in groups (e.g. WhatsApp, forums, social platforms), • Identify and recruit parent testers and community champions to help co-create the product, • Introduce Neuly into existing trusted networks in a thoughtful, non-intrusive way, • Support and equip parent advocates with relevant information and resources, • Capture insights from parents and feed them back into the product and teamWhat we’re looking for, • Lived experience as a parent or carer of a neurodivergent child (e.g. ADHD, autism, anxiety), • Existing involvement in parent communities or support networks, • Strong interpersonal instincts — warm, credible, and proactive, • Comfort working in an early-stage startup environment, with the flexibility to adapt as the product and messaging evolve, • Experience in identifying and recruiting community members to participate in user testing or advisory programs, • Confidence in initiating conversations and building trust, • A genuine motivation to support other familiesWhy this role, • Flexible, part-time work (c. 2-3 days per week), • Opportunity to shape a product alongside the families it is built for, • Work on something with genuine social impact - improving outcomes for neurodivergent families who are too often underserved

Managing Engineer – Forward Deployed Level: Senior / Manager Location: London (hybrid, client-site as required) Salary: Up to £85,000 depending on experience About the Role Our client is a specialist data and AI consultancy focused on delivering real-world impact through advanced data platforms and AI. Now part of a global consulting organisation, they partner with major public and private sector institutions to solve complex, mission-critical problems. This is a leadership role within delivery. You will own client relationships, lead engineering teams, and be accountable for delivering high-impact data and AI solutions in live operational environments. The role combines hands-on engineering with team leadership and client advisory, with a strong emphasis on ownership, pace, and outcomes. What You’ll Be Doing • Owning end-to-end delivery of complex client problems, from architecture through to deployment, • Leading and managing a team of engineers, setting direction, maintaining standards, and driving output, • Designing and delivering data solutions across platforms, including low/no-code tooling and code-based approaches (Python, PySpark, SQL), • Overseeing the development of user-facing applications and workflows using TypeScript and React, • Acting as the primary client interface, shaping requirements and translating technical solutions into business impact, • Embedding AI capabilities into operational systems using modern AI tooling, • Driving iterative delivery cycles, ensuring rapid build, demo, and refinement loops with stakeholders, • Feeding project learnings back into internal product development to create reusable assets and IP, • Leading from the front in a collaborative engineering culture, contributing to knowledge sharing and capability uplift Ideal Background • 6+ years’ experience in software engineering, data engineering, or full-stack development, • Strong proficiency across multiple languages, including Python and SQL, with exposure to TypeScript and/or React, • Deep understanding of data engineering principles, including ETL pipelines, distributed processing, and data architecture, • Experience working in client-facing or consulting environments, with ownership of stakeholder relationships, • Proven ability to lead and develop engineering teams in delivery-focused settings, • Exposure to Palantir (Foundry, Gotham, or similar) or comparable data platforms is strongly preferred, • Strong communication skills, with the ability to influence senior stakeholders and simplify complex topics, • High level of ownership, accountability, and comfort operating in ambiguous, fast-moving environments What You’ll Receive • Ownership of high-impact projects across defence, public sector, and critical infrastructure, • Leadership responsibility with clear progression into more senior roles, • Exposure to cutting-edge data platforms and AI technologies, • A high-performance, low-ego engineering culture with strong collaboration and visibility, • Opportunities to shape internal products and contribute to long-term IP development, • Competitive salary, bonus, and benefits package Who Should Apply This role suits experienced engineers who have moved beyond individual contribution and are now leading teams and owning delivery. It is a strong fit for individuals who combine technical depth with client-facing capability and want to operate in environments where their decisions directly impact outcomes. A senior, client-facing engineering leadership role combining hands-on delivery, team management, and ownership of complex data and AI programmes in high-stakes environments.

Role- Data Analyst Business System Analyst Domain Expertise-Financial Services ,Capital Markets, Client facing role Mode-Hybrid-2 Days from Paddington Type-Perm/FTE Job Description We are seeking a detail oriented Data Analyst Business System Analyst with strong experience in Financial Services or Capital Markets The role requires close collaboration with business stakeholders product owners and technical teams to analyze data define business requirements and translate them into clear functional and data specifications The candidate will play a key role in supporting data platforms reporting and downstream analytics initiatives Key Responsibilities Business Data Analysis Partner with business stakeholders to understand business processes data usage and reporting needs within Capital Markets Financial Services domains Gather analyze and document business functional and data requirements Translate business requirements into clear functional specs data mappings and user stories Data Reporting Perform data analysis using SQL and other analytical tools to validate data quality completeness and business rules Support reporting and dashboard initiatives by working closely with BI and data engineering teams Analyze source to target mappings and support reconciliation and validation activities Stakeholder Delivery Support Act as a bridge between business users and technical teams Data Engineering ETL MDM QA Participate in design discussions requirement walkthroughs and UAT support Support production issues data investigations and root cause analysis as needed Required Skills Experience 6 years of experience as Data Analyst Business Analyst Business System Analyst Strong domain experience in Financial Services or Capital Markets Asset Management Investments Trading Reference Data Client Data preferred Strong SQL skills with hands on experience in data analysis and validation Experience working with data warehouses ETL pipelines and reporting platforms Solid understanding of data models data flows and integration concepts Experience working in Agile Scrum delivery environments Strong communication and stakeholder management skills Good to Have Experience with MDM Reference Data or Client Data platforms Exposure to cloud data platforms AWS Experience supporting regulatory reporting or risk related data workflows Skills Mandatory Skills : BFS - Data Analysis

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

Product Designer • Hybrid( 3x per week in the central London office) Our client is a fast-growing, business services are looking for a Product Designer to join the team. They're hiring a Product Designer (UX/UI) to own the design experience end-to-end from user research and concept through to production QA. You'll contribute to their design system, partner closely with product, engineering, marketing and compliance, and use data and user insights to continuously iterate and improve. What you'll be doing • Designing and maintaining a product design system across web, mobile and platform, • Creating high-fidelity prototypes in Figma and producing developer-ready files, • Running user research and usability testing, translating insights into design improvements, • Independently QA-ing production builds and tracking UX metrics (conversion, drop-off, satisfaction), • Partnering cross-functionally to ensure designs are feasible, accessible and aligned with business goals, • What we're looking for, • Strong portfolio spanning web, mobile and SaaS / enterprise products, • Confident Figma user with experience building or maintaining design systems, • Background in a startup or scale-up — comfortable with pace and evolving requirements, • Experience with MCP servers, • Analytical mindset: comfortable with A/B testing, funnel analysis and data-driven iteration Your experience • Extensive UX & UI experience, • Competent user of Figma, able to demonstrate developer-ready files in a portfolio view, • Strong portfolio across web, mobile, SaaS / enterprise, and platform-level design., • Experience building or maintaining design systems., • Must have worked within a startup or scaleup environment and be comfortable with changing requirements and a fast pace

Senior Product Designer (Data Visualisation Focus) I’m partnering with a wellness organisation going through a major product transformation — shifting from a traditional health club model into a fully-fledged, data-driven wellness and longevity platform. Right now, there’s no unified digital experience across web or app, which creates a genuinely greenfield opportunity. A full website rebuild (new tech stack and front-end) will so be underway alongside a broader app redesign — but the real challenge sits deeper: defining how data becomes meaningful to users. This is where you come in. At the heart of this role is a critical workstream focused on longevity, health data, and performance insights. The ambition isn’t to replicate platforms like Garmin - it’s to go further. Not just dashboards or wearables, but experiences that genuinely help users understand their health, behaviours, and long-term wellbeing. This isn’t about making dashboards look good. It’s about turning complex health data into clear, intuitive, and visually compelling experiences that drive action. What you’ll be doing • Owning the design process end-to-end — from discovery and problem framing through to final UI and delivery, • Playing a key role in shaping a greenfield product experience across web and mobile, • Defining user journeys where data, insight, and decision-making sit at the core, • Designing intuitive, scalable UX across complex, data-heavy products, • Translating health and performance data into clear, structured, and engaging interfaces, • Creating high-quality UI with strong attention to hierarchy, layout, typography, and visual clarity, • Designing dashboards and data visualisations that make complex information feel simple, useful, and even beautiful, • Working closely with Product, Engineering, and Data teams to shape solutions that are both valuable and buildable, • Prototyping and iterating based on user feedback, testing, and real-world usage, • Contributing to and evolving design systems to support consistency at scale, • Taking ownership of quality — ensuring what goes live reflects the design intent What they’re looking for • Proven experience delivering end-to-end UX/UI design on live products (consumer or B2B), • Strong capability across both UX thinking (journeys, flows, problem framing) and UI execution (craft, polish, detail), • Experience working on data-heavy products (dashboards, analytics platforms, reporting tools), • A portfolio that demonstrates both product thinking and high-quality visual design, • Ability to simplify complex problems into clear, usable, and visually intuitive experiences, • Strong interaction design skills, particularly around data exploration, filtering, and navigation, • Confidence working cross-functionally and influencing product direction, • High proficiency in Figma and modern design tools, • Someone who cares deeply about both usability and visual quality What makes this interesting • A true greenfield opportunity to shape a unified digital experience from the ground up, • The chance to help define a product transitioning into a long-term health and longevity platform, • A role where design directly influences how users understand and act on their health data, • Complex, meaningful problems — not surface-level UX, • High ownership and real influence across product direction, • A team focused on clarity, impact, and building something genuinely useful, not just aesthetically pleasing

As a Senior UX Researcher at TCS Interactive, you will play a key role within the product design organisation, helping to shape user‑centred digital products through thoughtful, well‑executed research. Working closely with Product Design Leads, UX/UI Designers, Product Managers, Engineers, and wider stakeholders, you will support research activities from early discovery through to validation and delivery. You will be responsible for planning and conducting research independently, while also contributing to broader research strategy and ways of working within the team. This is a hands‑on role focused on delivering high‑quality insights that inform design and product decisions. You will bring a strong understanding of user‑centred design principles, a growing point of view on research practice, and the confidence to clearly articulate insights and recommendations to a range of audiences. Staying informed about emerging research methods, tools, and best practices, you will help ensure our work remains relevant, evidence‑based, and impactful. Key Responsibilities As a Senior UX Researcher, you will: • Plan and execute high‑quality qualitative and quantitative UX research, supporting digital products across their lifecycle, • Own research activities from brief to delivery, translating business and product questions into appropriate research approaches, • Conduct a range of research methods including user interviews, usability testing, surveys, and concept or prototype testing, • Synthesize research findings into clear, actionable insights that inform design, product, and delivery decisions, • Collaborate closely with UX Designers and Product teams to embed research into design and development workflows, • Produce research artefacts such as insight reports, personas, journey maps, and user need frameworks, • Communicate findings confidently through presentations, readouts, and workshops, • Advocate for a user centred and evidence‑led approach within project teams, • Manage multiple research activities in parallel, delivering to agreed timelines and quality expectations Skills and Experience You will be an experienced UX Researcher with a strong foundation in research practice and a track record of delivering impactful insights. You will bring: • 6+ years’ experience working as a UX Researcher or User Researcher in an agency, consultancy, or product‑led environment, • Solid experience running end to end research with minimal supervision, • Strong knowledge of user centred design principles and research methodologies, • Confidence selecting and applying appropriate research methods based on project needs, • Experience collaborating with cross‑functional teams including design, product, and engineering, • Ability to clearly articulate research rationale, findings, and recommendations to varied audiences, • Strong analytical and synthesis skills, with attention to detail and clarity, • Familiarity with common UX tools such as Figma, Miro/FigJam, UserTesting, Maze, Optimal Workshop, or similar About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

The Role As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. Key Responsibilities As a Senior Service Designer, you will: • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate, • Champion high standards of craft, clarity, and systems thinking across all service design outputs, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines Skills and Experience You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and practical delivery. You will bring: • Proven experience working as a Service Designer within an agency, consultancy, or product‑led environment, with demonstrable senior‑level impact, • Strong grounding in service design principles, systems thinking, and human‑centred design, • Extensive experience designing services across complex, multi‑touchpoint environments, • Confidence leading discovery and co‑creation activities with multidisciplinary teams and senior stakeholders, • Experience creating and using service design artefacts to drive decision‑making and alignment, • Ability to articulate service design rationale clearly and convincingly to a range of audiences, • Experience working within Agile or iterative delivery environments, • Strong facilitation, storytelling, and communication skills, • Comfort navigating ambiguity and helping teams move from complexity to clarity About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

As a UX Researcher at TCS Interactive, you will play a key role within the product design organisation, helping to shape user‑centred digital products through thoughtful, well‑executed research. Working closely with Product Design Leads, UX/UI Designers, Product Managers, Engineers, and wider stakeholders, you will support research activities from early discovery through to validation and delivery. You will be responsible for planning and conducting research independently, while also contributing to broader research strategy and ways of working within the team. This is a hands‑on role focused on delivering high‑quality insights that inform design and product decisions. You will bring a strong understanding of user‑centred design principles, a growing point of view on research practice, and the confidence to clearly articulate insights and recommendations to a range of audiences. Staying informed about emerging research methods, tools, and best practices, you will help ensure our work remains relevant, evidence‑based, and impactful. Key Responsibilities As a UX Researcher, you will: • Plan and execute high‑quality qualitative and quantitative UX research, supporting digital products across their lifecycle, • Own research activities from brief to delivery, translating business and product questions into appropriate research approaches, • Conduct a range of research methods including user interviews, usability testing, surveys, and concept or prototype testing, • Synthesize research findings into clear, actionable insights that inform design, product, and delivery decisions, • Collaborate closely with UX Designers and Product teams to embed research into design and development workflows, • Produce research artefacts such as insight reports, personas, journey maps, and user need frameworks, • Communicate findings confidently through presentations, readouts, and workshops, • Advocate for a user centred and evidence‑led approach within project teams, • Manage multiple research activities in parallel, delivering to agreed timelines and quality expectations Skills and Experience You will be an experienced UX Researcher with a strong foundation in research practice and a track record of delivering impactful insights. You will bring: • 3+ years’ experience working as a UX Researcher or User Researcher in an agency, consultancy, or product‑led environment, • Solid experience running end to end research with minimal supervision, • Strong knowledge of user centred design principles and research methodologies, • Confidence selecting and applying appropriate research methods based on project needs, • Experience collaborating with cross‑functional teams including design, product, and engineering, • Ability to clearly articulate research rationale, findings, and recommendations to varied audiences, • Strong analytical and synthesis skills, with attention to detail and clarity, • Familiarity with common UX tools such as Figma, Miro/FigJam, UserTesting, Maze, Optimal Workshop, or similar About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

UX/UI Designer - DTC Retail London - Hybrid £50,000 to £55,000 A purpose-driven, growing consumer brand is looking for a UX/UI Designer to elevate their digital experience and support the growth of their DTC channel. You’ll design intuitive, emotionally engaging web and mobile experiences that balance creative storytelling with commercial performance, helping drive conversion, loyalty, and overall online growth. Responsibilities: • Design, prototype, and test user journeys across web and mobile, • Collaborate with wider teams on campaigns and site experience, • Build and maintain a scalable design system and component library, • Run usability testing and iterate based on insights and user feedback, • Support CRO initiatives and performance-led design improvements, • Create assets for web, email, and paid social channels Requirements: • Experience within DTC or eCommerce environments, • Strong proficiency in Figma, Adobe XD, • Solid understanding of conversion-focused design, • A portfolio demonstrating both brand thinking and UX execution

Our financial enterprise client is looking for a UI-craft-focused product designer with exceptional visual design skills and 3–5 years of experience designing web and native mobile applications (iOS and Android). The ideal candidate must have strong visual design instincts and interaction design capability, and is comfortable translating product concepts and UX direction into polished, high-fidelity mobile interfaces. This person will partner closely with the lead product strategy and experience direction. As a result, we are specifically looking for someone who excels at interface design, visual hierarchy, and product execution, and who can help elevate the overall quality and polish of the mobile app. What we are looking for: • Strong visual UI craft and attention to detail demonstrated through portfolio work, • Experience designing both web and native mobile app experiences (iOS and Android), • Ability to translate product requirements and UX concepts into polished, high-fidelity interface designs, • Ability to raise the visual quality and polish of mobile product experiences, • Comfort working within established enterprise design systems and component libraries, • Ability to create interactive prototypes that communicate interaction behavior and product flows, • Strong collaboration with product managers and engineering teams during implementation Responsibilities will include: • Designing high-fidelity UI for new features and improvements within the American Express mobile app, • Translating product concepts and user flows into clear, refined interface designs, • Elevating the visual quality, hierarchy, and polish of product experiences across the app, • Creating interactive prototypes to communicate interaction behavior and product logic, • Working within and extending an established mobile design system, • 3–5 years of product design experience in agile product environments, • Proven experience designing native mobile applications (iOS and Android), • Portfolio demonstrating strong visual UI craft and interaction design, • Advanced proficiency in Figma (components, auto layout, variants, and libraries), • Experience working with enterprise design systems, • Strong ability to produce production-ready interface designs for development This role is primarily focused on high-quality UI execution and interaction design, while still contributing to UX thinking where appropriate. Candidates should include examples of mobile UI work in their portfolio. This will be a London, UK based role, with a contract expected to run through the end of December.

As a Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. You will work in close partnership with Product Design Leads, UX/UI Designers, Researchers, Product Managers, Engineers, and wider business stakeholders to design services from early discovery through to delivery and optimisation. This role goes beyond execution; you will be expected to influence design direction, champion service design as a strategic capability, and help set best‑practice standards across teams. You will bring a strong point of view on service design, systems thinking, and user‑centred problem solving, alongside a deep understanding of how services operate across people, processes, and technology. By staying informed of evolving design methods, tools, and industry trends, you will help ensure our work remains impactful, scalable, and industry‑leading. Key Responsibilities As a Service Designer, you will: • Lead the design of end‑to‑end services, ensuring coherence across user experience, operational processes, and enabling technology, • Own service design work from discovery through to delivery, translating complex problems, user needs, and business goals into actionable service solutions, • Plan and facilitate collaborative workshops to align multidisciplinary teams around shared understanding and outcomes, • Create and maintain high‑quality service design artefacts such as service blueprints, journey maps, ecosystem maps, and operating models, • Shape and influence service design strategy, ensuring outcomes deliver value for users, organisations, and delivery teams, • Collaborate closely with UX Designers and Researchers to connect service‑level intent with detailed experience design, • Work in partnership with Product, Engineering, and Delivery teams to ensure services are feasible, scalable, and sustainable, • Communicate service concepts, design rationale, and trade‑offs clearly to senior stakeholders and client teams, • Act as a trusted senior voice, providing guidance, feedback, and informal mentorship to other designers where appropriate, • Champion high standards of craft, clarity, and systems thinking across all service design outputs, • Proactively manage priorities across multiple workstreams, delivering high‑quality work to agreed timelines Skills and Experience You will be an experienced Service Designer with a strong portfolio demonstrating both strategic thinking and practical delivery. You will bring: • Proven experience working as a Service Designer within an agency, consultancy, or product‑led environment, with demonstrable senior‑level impact, • Strong grounding in service design principles, systems thinking, and human‑centred design, • Extensive experience designing services across complex, multi‑touchpoint environments, • Confidence leading discovery and co‑creation activities with multidisciplinary teams and senior stakeholders, • Experience creating and using service design artefacts to drive decision‑making and alignment, • Ability to articulate service design rationale clearly and convincingly to a range of audiences, • Experience working within Agile or iterative delivery environments, • Strong facilitation, storytelling, and communication skills, • Comfort navigating ambiguity and helping teams move from complexity to clarity, • Must have experience in financial services. About Us As part of the TCS Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‑first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‑winning iconic design and digital experiences for our customers. We pride ourselves in our ability to influence products at the highest level by delivering strategic ideas from inception to launch. We help our clients understand the context of their products, create a compelling vision for them and make these experiences a reality. We believe that together we’re stronger, that inspiration can come from anywhere and great ideas from anyone. The difference in our work comes from the diversity of perspectives, skills and backgrounds of our team.

Design Director, Publishing & Media Platform London, 4 days per week We’re hiring a Design Director to lead a global publishing and media platform that powers multiple high-profile consumer brands and reaches millions of users daily. This role sits at the centre of how content is created, managed, and experienced. It underpins the full content lifecycle, from editorial planning and tooling through to the end user experience, effectively acting as the engine that enables content to move from idea to live across multiple brands. You’ll be responsible for shaping a platform used by thousands of editors, while also defining how content is consumed across a portfolio of distinct brand experiences. This is a critical leadership role, balancing system thinking with craft, and platform consistency with brand expression. What you’ll be doing • Leading the design of a large-scale publishing and media platform, including CMS, content planning tools, front end templates, and design systems, • Driving a major front end redesign and rebuild, improving performance, accessibility, and overall user experience, • Defining how a centralised platform supports multiple brands, setting principles for what is standardised vs what can be customised, • Working closely with Product and Engineering on architecture, performance, and technical trade-offs, • Managing and developing a team of 6 – 10 designers, with a role split across leadership, hands-on direction, and strategic input (roughly 2/3 team leadership, 1/3 strategy), • Bringing structure and clarity in an environment that is evolving toward more AI-enabled, flexible ways of working What they’re looking for • Experience leading design on complex platform or system-level products, • Strong front end product thinking, not just internal tools or back office systems, • Ability to connect design decisions to user outcomes and business impact, • Comfortable working closely with engineering, with a good understanding of technical constraints and trade-offs, • Experience in multi-brand or multi-tenant environments is highly relevant, • Background in content, media, or storytelling products is ideal, but not essential, • A system thinker who remains grounded in the end user experience Context The organisation is undergoing a shift toward more AI-native product development, with smaller, more flexible teams and a move back toward brand-led ownership. There’s a real opportunity here to shape how platform and brand experiences coexist, and to define the next phase of how content is created and consumed at scale. Fancy learning more, apply below! Ben

Senior Product Designer Up to £70,000 3 days in London trg is partnered with a publishing and media company who are looking for a Senior Product Designer to join the team. You will play a pivotal role in elevating the end-to-end customer experience across all digital touchpoints, crafting exceptional user experiences. Responsibilities: • Guide the design process from concept to implementation across websites, apps, newsletters and digital products, • Create user personas, journey maps, wireframes, prototypes and high-fidelity designs for new features and improvements, • Collaborate with design leadership to remove roadblocks and direct decision-making, ensuring choices are grounded in data and UX best practices, • Work alongside a cross-functional team and maintain a cohesive design system that ensures consistency across our product Requirements: • 5+ years experience in product design, with at least 2 in a senior level role, • Ability to thrive in a fast-paced environments and ambiguity, • Ideally from a editorial or publishing background, • Experience with design systems, tokens and atomic design principles, • Familiarity with user research methodologies and usability testing

Job Description Join as a visionary Full Stack Developer, leading transformative development with integrated solutions across front and back-end, bridging the technology-business gap and shaping the future with innovative user experiences. Join as a Full Stack Developer and lead transformative development, crafting innovative solutions across front and back-end with integrated services and APIs. Embrace your leadership role, creating conceptual architecture to meet precise client needs, while bridging the technology-business gap with exceptional communication. Elevate your career in this dynamic journey of Full Stack Development, shaping the future and making a lasting impact on clients. Together we do what matters. Key responsibilities • Analyze, design, develop, implement and maintain application code in a variety of contexts, • Use .NET and Azure ecosystem to build scalable applications which power modern framework-driven web apps., • Build and automate the features and services that model complex business problems, power enterprise-scale systems and drive innovative user experiences, • Implement APIs and Microservices through database design, data access and ORMs and consume said APIs to build feature-rich applications, • Develop scalable and cloud-based solutions, with consideration to security and performance, • Harness modern development and Azure DevOps practices including CI/CD, containerization, automated testing Job Qualifications Habilities and experience • Programming: C# / .NET, JavaScript/TypeScript, • Service Development: building web applications and web APIs using .NET and cloud services, • Cloud: Azure and others, • Database: (worked with one or more of) SQL Server, Azure SQL, Entity Framework, CosmosDB, • Design & Style: HTML5, Responsive/Adaptive Design, CSS3, Bootstrap, • Frameworks: (Worked with one or more of) Angular, React, NodeJS, Vue.js, or equivalent JavaScript, • DevOps: Git, Azure DevOps, GitHub, • Nice to haves: Azure AI Foundry, Semantic Kernel or Autogen Sponsorship would not be provided - Kindly email your CV to me at -

Our client: • Extremely successful, fast growing online retailer based in Central London, • Highly commercial environment with a fast-paced culture focused on delivering a best in class customer experience, • This role is ideal for an individual who wants to join a scale up business where they can play a part in the growth and expansion of the business., • Location 4 days in the office (Central London) 1 day from home The role: • As Senior Buyer Fresh Food you will develop, implement, and review a buying strategy for a specific range of product categories delivering both customer and profitability objectives., • The Senior Buyer Fresh Food will understand data driven insights and market trends to identify areas of growth and opportunity that will grow sales and profit., • In the role the Senior Buyer Fresh Food will own supplier negotiations driving profitability and availability, • Working cross functionally with marketing, ecommerce, pricing and partnerships teams the Senior Buyer Fresh Food will lead the category strategy and vision that will exceed customers expectations and deliver financial objectives Ideal candidate: • This Senior Buyer Fresh Food role is ideal for a commercial customer focused fresh food buyer with experience from UK Food retail. Ideally you will have ecommerce experience., • It is essential to be able to demonstrate hands on negotiation and supplier management experience along with commercial strategy development., • You will have strong analytical skills and data skills and will be a proficient user of Excel, • For the role it is essential to be a tenacious strong communicator who gets things done, • You will thrive in a culture that is fast paced, high energy and growth focused. In addition you will be comfortable working with ambiguity and will take a solution driven approach, • Must be a high energy self starter who is a fantastic relationship builder with the ability to work cross functionally Benefits & details: • You will thrive in a scale up environment that has a growth mindset, • Excellent package – dep on experience £75000 plus benefits, • Location – Central London with flexible working (4 days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17615/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

We’re partnering a really interesting professional services firm based in central London as they seek a proactive Senior HR Analyst to join their small HR team during an exciting period of international expansion. If you love building HR tech, improving processes, and turning people data into meaningful insights, this is a great opportunity to make a big impact. This role could suit a HR Generalist with flair for People Data & Systems or a someone with specialisation in this field who’s keen to feel part of the wider team, and hold a problem solving scope. What You’ll Do • Implement and enhance the new LMS, performance tools, recruitment system, and benefits platform., • Improve HR system integrations and deliver engaging training and user guides., • Strengthen data privacy, compliance, and security across all HR systems., • Build dashboards, analytics, and compensation reports that support smarter decision‑making., • Support wider HR operations and employee queries as needed. What You’ll Bring • Strong experience across HR systems and implementations, preferably gained in similar corporate arena., • Excellent analytical and data storytelling skills., • Clear, user‑friendly communication and training design abilities., • Organised, detail‑focused and highly process‑driven mindset., • Great relationship‑building skills and commitment to confidentiality. This is a 9-12 month fixed term contract based in central London, salary guide c. £55-65,000 p.a. If you’re excited by the intersection of people, data and technology—and want to contribute to a modern, scalable HR function—we’d love to hear from you.

This role exists to ensure the stability, security, and continuous improvement of IT operations. The IT Operations Manager is accountable for day-to-day IT service delivery, team performance, operational governance, AI tool administration, and compliance alignment. The role ensures that core platforms — including Google Workspace, Microsoft 365 (where applicable), GPT Enterprise, endpoint management, and wider SaaS systems — are secure, scalable, and audit-ready. A central focus of the position is driving team delivery and strengthening operational functions. This includes improving service standards, reducing recurring issues, enforcing clear ownership across IT domains, and maturing core processes such as JML, patch management, access control, endpoint compliance, and documentation. The impact of this role is business-wide: · Reliable IT services that enable productivity · Controlled and compliant AI adoption · Reduced operational and security risk · Clear accountability across IT operations · Scalable, standardised processes that support growth This role removes operational noise from the IT Director, building a structured, performance-driven IT function capable of supporting the business at scale. It acts as the primary escalation point for IT operations, taking full ownership of issues and driving resolution without reliance on the IT Director. Core Activities The functions of your role, what you will spend your time doing as well as what is required from the role for the team and wider business. IT Operations & Service Management · Own end-to-end IT operational delivery (service desk, endpoints, SaaS platforms, infrastructure). · Ensure SLA adherence and service quality standards. · Oversee JML processes ensuring they are controlled, efficient, and auditable. · Drive problem management and root cause analysis to reduce recurring incidents. · Standardise documentation and knowledge management. · Own and manage IT operational budgets, including SaaS licensing, AI platforms, and vendor costs. · Identify cost optimisation opportunities across tooling and suppliers. · Provide regular reporting on spend vs value (especially AI tooling ROI) · Own relationships with key IT vendors and MSPs. · Hold suppliers accountable to SLAs and contractual obligations. · Lead vendor reviews and performance management. · Take end-to-end ownership of major incidents and operational issues, ensuring resolution, root cause identification, and prevention of recurrence. AI Tools Administration & Governance · Own administration of GPT Enterprise and other approved AI platforms. · Manage provisioning, role-based access, usage monitoring, and cost control. · Ensure AI platforms align with AI policy, ISO27001 controls, and data protection requirements. · Monitor usage trends and identify shadow AI risks. · Implement guardrails to prevent data leakage and misuse. · Support structured AI enablement across the business while maintaining governance discipline. · Identify and escalate AI-related risks to senior leadership where required. · Drive responsible adoption of AI tools across the business, ensuring usage delivers measurable value. · Ensure AI usage aligns with contractual, legal, and client data obligations Google Workspace & Identity Management · Own administration of Google Workspace (user lifecycle, groups, shared drives, security configuration). · Enforce secure baselines (MFA, DLP, retention, context-aware access). · Conduct regular access reviews and maintain audit logs. · Manage identity governance across platforms (Google, Entra ID if applicable). Security & Compliance · Ensure operational alignment with ISO27001 controls and ISMS framework. · Maintain audit-ready evidence (patching, access reviews, monitoring, backups). · Oversee vulnerability remediation and endpoint compliance. · Ensure backup and disaster recovery processes are tested and documented. · Support incident response and risk mitigation activities. Team Leadership & Performance · Line manage IT engineers. · Define ownership across operational domains (patching, AI administration, identity, endpoint compliance). · Set KPIs aligned to service performance, compliance maturity, and automation goals. · Drive accountability, performance management, and professional development. Key Partners The individuals or teams that support this role (or that this role supports) - Key Deliverables - How success is measured within this role · IT Director · Senior Leadership Team · People Team (JML processes) · Compliance & Risk stakeholders · Finance (licensing & cost management) · External vendors and MSPs Success in this role will be measured by: · 95%+ SLA adherence · Reduction in recurring incidents and escalations · Audit-ready operational documentation at all times · Controlled and compliant AI platform adoption · Clear ownership across IT operational domains · Improved engineer productivity through automation · Reduced operational risk and dependency · Improved team performance against defined KPIs · Increased first-time fix rates / reduced escalations · Clear ownership and reduced dependency on key individuals Strengths, Skills & Competencies The knowledge and skills needed to be successful, as well as any qualifications (if applicable) and personal attributes that are desired. Process Improvement & Automation · Identify automation opportunities across JML, reporting, compliance evidence gathering. · Improve operational efficiency while maintaining governance standards. · Reduce manual effort and key-person dependency. · Proven experience managing IT operations in a growing organisation. · Strong knowledge of Google Workspace administration. · Experience administering enterprise AI platforms (e.g., GPT Enterprise) or equivalent SaaS governance. · Experience working within ISO27001 or structured compliance frameworks. · Strong understanding of identity and access management principles. · Knowledge of endpoint management tools (e.g., Intune or equivalent). · Experience leading and performance managing engineers. · Strong documentation and process standardisation capability. · Commercial awareness and cost management mindset. · Strong ownership mindset with a bias for action and accountability. · Comfortable operating in a fast-paced, evolving environment with competing priorities. · Ability to challenge and improve existing ways of working, enforcing operational standards where needed. Desirable: · ITIL certification (v3 or v4) or equivalent service management experience. · Experience operating in media, marketing, or multi-client environments with contractual separation requirements. · Hands-on administration experience with Google Workspace in a security-focused environment (DLP, retention policies, context-aware access, audit logging). · Experience managing Microsoft 365 / Entra ID, including conditional access and identity governance. · Exposure to administering GPT Enterprise or other enterprise AI platforms with structured governance controls. · Experience implementing or supporting AI governance frameworks aligned to ISO27001 and data protection requirements. · Strong working knowledge of endpoint management tools (e.g., Intune) and device compliance enforcement. · Exposure to automation using scripting or workflow tools to improve JML, reporting, or compliance evidence gathering. · Experience supporting ISO27001 audits or maintaining ISMS documentation and operational evidence.

Data Reporting Product Lead c£100k (flexible) London based, 2-3 days in the office About the role • Our client is seeking a highly motivated and experienced Data Reporting Product Lead to join their growing data department. This role will act as the vital bridge between complex data infrastructure and actionable business insights by identifying the opportunity and recommending end-to-end data reporting solutions that directly enable the business to derive maximum value from its information assets., • Reporting directly to the Head of Data and Reporting, you will lead their data reporting initiatives and activities and own the entire lifecycle of reporting solutions to ensure data quality, robustness and timely delivery across ASML, whilst adhering to and enforcing Data Quality and Regulatory standards., • This is a strategic role for a high performer who is ready to establish a legacy. As the Data Reporting Product Lead, your key responsibilities will involve • Product Management, • Acting as the data reporting consultant, proactively identify data reporting opportunities in all business domains of the organization and recommend pragmatic reporting solutions, both tactical and strategic, to the business., • Lead discovery phase by gathering business requirements, refining them into technical specifications, and documenting them for formal business sign-off., • Build POC reporting mock-ups, MVPs and/or dashboards independently to validate ideas with the stakeholders before productionizing the solutions., • Acting as the primary interface for the technical teams, articulate refined requirements to Data Engineers (for data source and pipeline/schema needs) and Data Analysts (for visualization and business logic)., • Engage with technical teams for support on the creation of necessary reporting., • Own the full data reporting product delivery cycle, ensuring quality assurance, user acceptance testing (UAT), successful deployment of the data reporting solutions, end user trainings and BAU support models., • Data Reporting Operations, • Support the business through standardisation and automation of operational data reporting solutions., • Establish CoE for BAU data reporting solutions, such as Lloyd’s regulatory reporting, external and internal Audit reporting and Finance Close reporting., • Ensure continuous delivery of customized business reporting solutions., • Support the business on troubleshooting data issues, identify patterns and correlations among the various data sources., • Collaborate with Data Governance Lead on cross functional data initiatives., • Contribute to the improvements in data quality through logging quality issues and monitoring performance during the data reporting product lifecycle, as well as identifying opportunities for remediation and enhancement., • Support the implementation of new technologies and strategies that will support the organisation to achieve its longer-term ambitions., • Define and track Key Performance Indicators (KPIs) to measure the success of data reporting product delivery., • Stakeholder Management and collaboration, • Navigate diverse priorities across the organization, managing expectations and fostering a collaborative environment between the central data hub and the wider business., • Collaborate with broader IT, Data and Operations teams to build and maintain healthy and supportive working relationships., • Be the advocate of data reporting practices and contribute to promoting a Data Culture within the organization. About you • Experience working within the Lloyd’s Insurance market is essential., • Experience of business analysis and product management is essential., • Excellent communication skills including the ability to confidently present reports at board level and regularly work with senior managers and SMEs within the business., • Experience of translating business needs into end user requirements., • Experience of analysing, developing and documenting data reporting functional and technical specifications for development., • Excellent SQL, Excel and data reporting tools knowledge (such as Power BI or similar), including data reconciliation and transformation., • Experience of technical project delivery, such as BI products, Data Migration, Cloud Data Warehouse., • Experience of working with large datasets, knowledge of data manipulation, interrogation, transformation and import procedures., • Experience with data loading and ETL/ELT concepts and Big Data tools., • Experience with supporting strategic data improvement initiatives., • A high level of analytical skills, process automation, problem solving, attention to detail and a passion for data., • Formal education in data or computer science at a degree level is preferable.

We have an exciting opportunity for a hands-on AI Product Manager / AI Product Analyst / AI Product Owner to join a rapidly growing PropTech company managing over 50,000 properties. You will play a key role in designing and delivering AI solutions to improve workflow and business efficiency. Location: London, hybrid (4 days in office) Salary Package: £65k Sponsorship: Not applicable The AI Product Manager / AI Product Analyst / AI Product Owner will report to the Automation & AI Product lead, building a “factory of agents” to identify opportunities across the business where AI can add value, and determining whether to build or buy these solutions. The AI Product Manager / AI Product Analyst / AI Product Owner will: • Lead AI & automation projects from start to finish, turning manual tasks into efficient processes, • Analyse performance data and user research to see where AI can add value in business departments to build or buy AI and automation solutions i.e. building an AI assistant to respond to overnight customer queries, • Work with different departments to ensure solutions are practical and solve real business problems The AI Product Manager / AI Product Analyst / AI Product Owner must have: • Hands on experience as a Business Analyst, Product Owner or Product Manager, • Some experience with AI tools and a keen interest to identify how AI can add value, • Strong stakeholder management and ability to work at pace in a scale up business

A fast-growing healthtech business is redefining how frontline care teams operate, building technology designed to replace outdated systems with tools that genuinely improve outcomes for both providers and the people they support. Over the past few years, the company has established itself as one of the standout names within its category, combining strong product adoption with a clear mission centred around delivering smarter, more proactive care. As the business continues to scale, they’re now looking for a Demand Generation Manager to take ownership of inbound growth performance and help shape the next phase of customer acquisition. This is a highly commercial role sitting at the intersection of demand generation, growth marketing, and digital performance, with a direct impact on pipeline growth and revenue generation. You’ll own acquisition strategy and execution across paid media, website conversion performance, technical SEO, AEO and GEO, helping ensure the business continues to build a predictable, scalable inbound engine. The role goes far beyond campaign management. They’re looking for someone who understands how to connect channels, user journeys, landing page optimisation, nurture flows, and reporting into a cohesive growth strategy that drives measurable pipeline outcomes. Google Ads expertise is essential, alongside strong technical SEO capability and confidence working closely with website performance and conversion optimisation. You’ll also need to be comfortable analysing funnel performance end-to-end, identifying opportunities across MQL to SQL progression, and building reporting that helps the wider business understand what’s driving growth and where investment should scale. The environment would suit someone naturally curious, analytical, and commercially minded, someone who enjoys autonomy, testing ideas, and making decisions quickly. While there’s strong collaboration across Brand, Sales, and Marketing, this is very much a role for someone who likes owning problems and building solutions proactively. The ideal background will likely include a mix of agency and in-house experience, or a strong B2B SaaS growth journey within an in-house environment. Experience with HubSpot and a strong understanding of inbound nurture and pipeline generation are important, but equally valuable is the mindset: someone hands-on, adaptable, and motivated by impact rather than hierarchy. For growth marketers who enjoy blending performance marketing with broader acquisition strategy, and who want to join a business solving meaningful real-world challenges while entering a significant phase of growth, this is a genuinely exciting opportunity to step into a highly visible role with real influence.

Senior Consulting Engineer - Forward Deployed London | Hybrid / client-site as needed | Active SC clearance required I’m supporting a fast-growing data and AI consultancy, founded by ex-Palantir engineers, as they build out a team of SC-cleared Consulting Engineers across data, software and client-facing delivery. This is not a traditional data engineering role. It sits across data engineering, software engineering and technical consulting, working directly with clients across public sector, defence and national security. You’ll be helping organisations make sense of complex data, build practical workflows and applications, and turn technical ideas into tools that genuinely get used. What you’ll be doing: • Working across Python, SQL, PySpark and modern data tooling, • Building data pipelines, workflows and user-facing applications, • Working directly with clients to understand problems and shape solutions, • Translating complex technical work into clear demos and stakeholder updates, • Using Palantir Foundry/AIP where relevant, although previous Palantir experience is not essential, • Contributing to internal product ideas and reusable engineering assets What they’re looking for: • Strong experience in data engineering, software engineering or technical consulting, • Good hands-on ability with Python, SQL and data workflows, • Exposure to PySpark, Spark, ETL, data platforms or application development, • Comfortable working with clients, users and non-technical stakeholders, • SC clearance, active., • Experience in defence, national security, public sector or other complex environments would be highly relevant, • Palantir Foundry, Gotham or AIP experience would be a strong advantage, but is not required This would suit someone who enjoys solving messy problems, working close to the user and building things quickly rather than sitting far away from the outcome. For more information, apply here or message me directly.

We're partnering with a high-growth, PE-backed technology business on an exciting search for a Product Manager to own their internal tools and platforms function. Having recently secured significant additional investment, they're scaling rapidly and this role sits at the heart of that growth, ensuring internal teams have the tooling they need to operate at scale. You'll be embedded in a cross-functional squad working closely with Engineering, Data, Design, and stakeholders across Operations, Commercial and Finance. The team is made up of product professionals from some of the most respected names in UK tech. The Role.... • Owning the end-to-end delivery of internal tools and platforms, from discovery through to launch and iteration, • Partnering with internal teams to uncover pain points, map workflows, and identify opportunities, • Exploring and applying AI-powered solutions to drive efficiency, reduce manual effort, and improve quality across internal workflows, • Translating ambiguous internal user needs into clear problem statements, prioritised backlogs, and measurable outcomes, • Balancing short-term fixes with longer-term platform thinking to support scalability and reliability, • Defining success metrics around adoption, efficiency, reliability, and internal satisfaction Requirements... • Product experience, ideally with internal tools, platforms, or B2B products, • A hands-on delivery mindset; you're comfortable owning a backlog and driving execution, • Curiosity around AI and automation, with practical experience applying them to real workflow problems, • Strong stakeholder management skills and the ability to turn ambiguity into clarity, • Comfort working in agile environments, iterating quickly, and using data to guide decisions This is a great opportunity to shape a significant product area within a scaling business that takes product seriously. You'll be joining a warm, high-calibre team in a discovery-oriented environment. Salary up to £70,000 + benefits. Hybrid working.

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Senior Product Manager Permanent | London | Leeds | Manchester | Birmingham | Bristol | Glasgow Our client is an award‑winning digital consultancy, recognised for excellence in service design and technology delivery, working across government, healthcare, and commercial sectors to deliver user‑centred digital services at scale. Combining data, design, and engineering, the organisation partners with clients to solve complex problems and deliver meaningful, real‑world impact. This opportunity sits within a growing product capability, where a Senior Product Manager will take ownership of shaping product vision, driving delivery, and leading multidisciplinary teams across high‑profile programmes. You’ll have the opportunity to: • Define and drive product vision across complex digital services, • Lead multidisciplinary teams delivering user‑centred solutions, • Shape roadmaps and manage prioritised backlogs, • Work closely with senior stakeholders to align goals and delivery, • Influence product thinking across clients and internal teams, • Coach and mentor colleagues while building product capability Your Responsibilities: • Define product vision and translate this into clear roadmaps and deliverables, • Own and manage prioritised product backlogs and user stories, • Lead teams to deliver against client objectives and user needs, • Facilitate collaboration across design, engineering, and delivery, • Engage stakeholders to build alignment and drive decision‑making, • Lead workshops and product discussions across diverse audiences, • Balance user needs with constraints such as policy, security, and delivery timelines, • Support team performance by providing leadership and removing blockers Key Requirements: • Experience leading product delivery within agile environments, • Ability to define product vision, roadmap, and backlog management, • Strong stakeholder management and communication skills, • Experience leading multidisciplinary teams across delivery environments, • Ability to drive decision‑making using data and evidence, • Experience balancing competing priorities and constraints, • Confident facilitating workshops and group sessions, • Strong understanding of user‑centred design principles, • Experience working across Scrum, Kanban, or similar frameworks You will gain exposure with: • Large‑scale, user‑centred digital transformation programmes, • Product delivery across government, health, and regulated environments, • Service design‑led approaches to complex problem solving, • Cross‑functional delivery teams spanning design, engineering, and data, • Stakeholder environments ranging from delivery teams to senior leadership, • Building product capability within both teams and client organisations Why Join? • Work within an award‑winning, design‑led consultancy, • Deliver digital services that have real societal and organisational impact, • Operate in a genuinely user‑centred, agile environment, • Opportunities to influence both delivery and client thinking, • Strong culture of collaboration, learning, and continuous improvement Interested? Apply now.

HR Systems Analyst (18‑Month FTC) London | Hybrid Working My client, a highly regarded UK law firm, is seeking a HR Systems Analyst to join its HR team on an 18‑month fixed‑term contract. This role can be based in either London or Cardiff and will play a key part in a wider transformation programme across HR systems and processes. The firm is investing significantly in people technology and modernisation, and this position sits at the centre of that change. It offers an opportunity to work within a collaborative HR function while gaining hands‑on exposure to a large‑scale system implementation and optimisation. The Role The HR Systems Analyst will focus on supporting and enhancing the firm’s HR technology landscape, with particular emphasis on a newly implemented HR system (SuccessFactors) and its associated modules, including Employee Central, Payroll, Learning, Performance, and Onboarding. This role is highly data‑driven, with strong exposure to reporting, analytics, integrations, and process design. You will work closely with HR colleagues, IT, and the wider business to ensure systems are accurate, efficient, and fit for purpose. Key responsibilities include: • Supporting integrations between HR systems and wider business platforms, • Designing and developing a suite of standard HR reports and dashboards using SuccessFactors and reporting tools such as Power BI, • Proposing, designing, and delivering system improvements to enhance functionality and user experience, • Supporting the decommissioning of legacy HR systems and ensuring a smooth transition, • Identifying opportunities to improve efficiency through better use of HR technology, • Designing, documenting, and improving HR processes in line with system changes, • Supporting data governance and ensuring GDPR compliance across all people systems About You This role would suit someone with a strong blend of HR systems expertise and analytical capability, who enjoys working in a fast‑paced professional environment and collaborating across functions. The ideal candidate will be able to demonstrate: • At least 3 years’ experience working with HR systems and HR data, • Strong expertise in SuccessFactors, particularly Report Stories, • Experience collecting, exporting, analysing, and presenting HR data, • Excellent attention to detail and strong numerical and analytical skills, • The ability to clearly explain technical data and system functionality to non‑technical stakeholders, • Confidence communicating at all levels, both written and verbal, • A proactive, solutions‑focused mindset with strong problem‑solving skills, • High awareness of data governance, confidentiality, and GDPR requirements, • Strong organisational skills and the ability to manage multiple priorities, • Flexibility to travel between offices when required, • A collaborative approach and genuine enjoyment of working as part of a team

Frontend Developer (Vue.js) - London - 3 days per week in office - Med-Tech - up to £75,000 p/a Christopher Ali have partnered with an innovative Med-Tech company who are using cutting edge AI decrease bottlenecks in modern medicine. The are looking for a front-end developer with strong experience building modern web interfaces using Vue.js who can bring strong UX judgment to complex, data-heavy workflows. Previous experience working in life sciences or med-tech highly beneficial. Hybrid working with a minimum 3 days in the office required (London). Day to day : • Design and build core front-end components in Vue.js, forming the foundation of the user interface., • Apply strong UX judgment to balance clarity, usability, performance, and speed in an early-stage product., • Integrate front-end components with back-end APIs, collaborating closely with back-end engineers to ensure clean, reliable data flow., • Build reusable, scalable UI components, with performance, accessibility, and maintainability in mind., • Influence product and UX direction, having a meaningful voice in how the platform evolves. Skills Needed : • 3 + years front-end experience in a commercial software environment., • Strong experience building modern web interfaces using Vue.js., • Degree in Computer Science or a related field. Exceptional hands-on experience can substitute., • Solid knowledge of JavaScript and/or TypeScript, HTML, and CSS., • Experience integrating front-end applications with back-end APIs., • Strong UX instincts for complex, data-rich products, even without a dedicated design function.

Job title: Business Change Senior Associate Duration: 6 months, rolling up to 2 years Day rate: £650 per day (Inside IR35, PAYE) Location: 2 days per week in Stratford, London office (moving to 50% in office across the month from 1 September) Your recruitment contact is Olivia Greig at Hays. About the organisation Our client is an independent regulatory body in the UK responsible for ensuring the financial markets work well for the consumers and the economy, promoting market integrity and effective competition. They are looking for an experienced Senior Business Change practitioner to join their Departmental Change Teams to help to deliver their portfolio. About the team Within the Change Directorate, our Departmental Change Teams (DCT) work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes. DSTs are made up of key change disciplines such as business change, project management and business analysis. Role Responsibilities: • Analysing stakeholder groups and driving stakeholder engagement and management to support project and programme delivery., • Developing detailed change impact assessments and securing a shared view of these impacts across areas impacted, the programme team and the business area sponsoring by the change., • Developing effective and appropriate change interventions and deliverables in conjunction with the business and programme team to manage these impacts. Change activities will include, amongst others: the establishment and leadership of change champion networks, communication plans, engagement materials, training needs analysis, go-live readiness plans and supporting the transition to BAU teams., • Working closely with project and programme teams to deliver change aligned to the Change Delivery Framework and collaborating with other areas to ensure a joined-up experience for end users., • Being an active member of the Business Change practice, supporting the development of content for capability frameworks, best practice methodologies and deliverable frameworks. Skills required: Minimum: • Proven experience of working in a business change role on a project or programme, • Knowledge of how change management fits within both a waterfall and agile project delivery framework and experience of project planning., • Previous experience of delivering end-to-end organisational change involving changes to people, processes, technology, structure, behaviour and new ways of working., • PROSCI or other business change qualifications. Essential: • Experience of stakeholder management with a diverse range of stakeholders, overcoming resistance to change and demonstrating the ability to gain trust and understand the issues that matter to people most., • Experience of identifying risks, developing mitigation actions and reaching agreement with stakeholders on the management of risks and issues., • Gives and receives information clearly and concisely and encourage open dialogue by listening and engaging in debate as appropriate to create ownership and commitment., • Ability to understand structures and business priorities and build credibility quickly., • Competent user of all Microsoft Office applications Disability Confident: our hiring approach We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements. What are the next steps? If you are interested in the role, click the apply button and we will get in touch with you to discuss next steps.

Exciting opportunity for a Training Lead to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. About The Role: As the Training Lead you will report to the Business Change Management Lead and will be part of the Change & Engage team within the Programme. It is a key role on the programme, ensuring that the learning programme that goes beyond “system training” and equips users to adopt Veson IMOS and the bespoke tool, new end-to-end processes, and the associated changes in ways of working and behaviours. Responsibilities As Training Lead, you will • Apply a structured methodology to develop the overall Learning Approach and Plans for the programme. This includes the development of integrated learning pathways for all impacted audience groups across Trading & Supply (Crude, Products, Commercial Operations, Finance, Risk)., • Be responsible for working closely with the vendor to design and develop training materials based on requirements and needs, ensuring high quality learning packages; as well as creating bespoke training materials aligned to the development of the custom tool., • Together with the Business Change Management Lead, assess any additional training resources who may be required to support the overall training effort. This could include third parties or trainers. Provide daily management, direction and oversight of these resources., • Work closely with the Business Change Managers, Design lead, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages., • Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model., • Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on-the-job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget., • Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects., • Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required., • Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios., • Provide quality control of all learning packages, ensuring consistency and high standards are met. Your Background Needs To Include: • Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities., • Training Management experience with proven management/oversight and delivery skills., • Industry experience within Energy or Commodities Trading highly beneficial., • Strong knowledge and skills across the following disciplines: Learning Strategies, Approaches & Planning; Training Needs Analysis; Learning Design, Build & Execution; Competency & Knowledge Management; Train the Trainer; Training Scheduling and Logistics; Training Delivery; Learning Effectiveness Measurements., • Likely to have an undergraduate degree and/or certification in Training Development or related field. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing

Data Product Manager London Hybrid, 2 days a week on site Up to £70k + bonus Overview As a Data Product Manager, you will play a key role in delivering high-quality data platforms, products, and analytics solutions. Working closely with Engineering Leads and cross-functional teams, you will define the vision, strategy, and roadmap for data initiatives, ensuring alignment with broader business objectives. You will focus on solving meaningful problems through innovative and scalable data solutions, enabling teams across the organisation to make informed, data-driven decisions while improving operational efficiency. Key Responsibilities • Define and execute the strategy for data platforms, core data products, and analytics solutions, • Own the product lifecycle from ideation through to delivery and continuous improvement, • Collaborate with stakeholders to gather requirements and translate business needs into product solutions, • Partner with engineering teams to determine delivery approaches, timelines, and technical execution, • Ensure data products are scalable, user-centric, and aligned with governance and quality standards, • Drive adoption of data products and promote a culture of data-driven decision-making, • Prioritise initiatives based on business impact, feasibility, and strategic alignment Why This Role Matters This role is central to enabling a data-driven organisation. By delivering scalable, accessible, and well-governed data solutions, you will help teams unlock insights, improve decision-making, and drive innovation. You will also contribute to building a culture of data ownership and empowerment across the business. About You • Proven experience in data product management, including work with data platforms, models, or analytics products, • Strong technical understanding of data systems, analytics, and data governance principles, • SQL, databricks, AI/ML product experience, • Ability to collaborate effectively with both technical and non-technical stakeholders, • Experience with agile methodologies, product lifecycle management, and roadmap planning, • Customer-focused mindset with a track record of solving high-impact problems, • Comfortable managing end-to-end product delivery in a cross-functional environment, • Strong willingness to learn, adapt, and grow within the role

As data consultant, you will contribute to the development of a robust, validated and easily accessible data foundation instrumental in facilitating new analytical workflows and applications. About us Hexegic are a leading technical consultancy providing agile multi-disciplinary teams to high performing organisations. The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career. Core Responsibilities • Establishing new data integrations within the data foundation, • Conduct ETL activities as conducted by SMEs, • Configuring connections to other datasets within the data foundation, • Collaborate with SMEs to create, test and validate data models and outputs, • Set up monitoring and ensure data health for outputs What we are looking for • Proficiency in Python, with experience in Apache Spark and PySpark, • Previous experience with data analytics softwares, • Ability to scope new integrations and translate user requirements into technical specifications What’s in it for you? • Base salary of £70,000-£80,000, • £5000 a year professional development budget, • Wellness program, • 25 days annual leave, • Hybrid working arrangements Please note that successful candidates must be eligible for UK security clearance

HR System Product Owner – Orgvue Location – London (Hybrid) Permanent FTSE 100 Firm Overview: We are working with a FTSE 100 business to hire a HR System Product Owner to support implementation and own ongoing product vision for Orgvue (Organisational Design System) on a permanent basis. This is an opportunity to work with a household name during a period positive transformation, defining and maintaining the product vision for the critical technology. We are open to those from an out-and-out Product Owner background as well as those from other backgrounds like a systems implementation or consultancy background. Responsibilities Include: • Own the end-to-end delivery and optimisation of Orgvue and wider HR technology including configuration, release management, and global rollouts., • Ensure alignment with the wider People / HR / Workforce Planning / Talent professionals, • Lead the development of product vision, strategy, and roadmap, delivering enhancements that improve experience through integrated, data-driven solutions., • Manage system integrations to enable seamless data flow and advanced workforce analytics., • Act as a strategic partner to HR and IT stakeholders, translating business needs into scalable technology solutions, while delivering training, workshops, and change initiatives to maximise adoption and impact., • Oversee vendor relationships, budgets, and project delivery., • Continuously monitor performance, user feedback, and industry trends to drive innovation, optimise workflows, and enhance organisational capability. What We’re Looking For: • Experience in an HR technology ownership role or similar position, • Knowledge of Orgvue, ideally in deployment, analytical insight and development, • Track-record of building relationships with Organisational Design, HR and Talent Professionals, • Experience linking workforce planning and technology, • Strong stakeholder management skills – externally and with suppliers, • Experience in a large, complex organisation is highly desirable Flexibility on salary – Happy to discuss on a first call. If this role is of interest, please apply below!

Senior CMF Designer (Automotive & Aerospace Interiors) London - Permanent - £competitive salary and benefits package Due to continued growth and project wins, our client is expanding their design team and looking for a talented CMF Designer to help shape the future of mobility interiors. You’ll work across automotive, trains and airliner programmes, creating innovative colour, material, and finish strategies, from trend research and concept development through to production. Responsibilities • Experience in CMF (automotive, aerospace, or premium products, or premium commercial fit outs), • Strong understanding of materials, finishes & manufacturing processes, • A compelling portfolio with clear storytelling Qualifications and Skills • Experience in CMF (automotive, aerospace, or premium products for commercial fit outs), • Strong understanding of materials, finishes & manufacturing processes, • A compelling portfolio with clear storytelling £competitive salary and benefits package Why join our client? • Be part of a well established and growing, design led company., • Work on cutting edge, first class interior experiences, with a true user focus., • Clear progression opportunities. Apply now or ___ to learn more.

Vice President, Information Systems and Technology London 4 days onsite, West London £90,000 + £105,000 plus excellent benefits A global organisation is seeking a senior IT leader to take end to end ownership of enterprise service delivery across its London operations. This is a hands on leadership role with clear accountability for a business critical Entrata platform, end user support, and local oversight of corporate IT infrastructure. This role sits at the centre of operations, service management, and stakeholder engagement, and will suit someone who can balance strategic direction with day to day execution in a complex, enterprise environment. What you will own • Senior leadership of a dedicated Entrata application service function, treating the platform as mission critical to the business, • Full accountability for Entrata availability, performance, upgrades, incidents, configuration, and vendor management, • Ownership of service standards, SLAs, KPIs, and ongoing service improvement for Entrata and related systems, • Leadership of the London end user support function, • Embedding consistent support processes, tooling, and ITSM best practice, • Building and developing a high performing, customer focused support team, • Local oversight of IT infrastructure including networks, systems, and security, • Acting as the senior escalation point for incidents, audits, and infrastructure initiatives, • Partnering closely with global technology teams to ensure compliance, resilience, and alignment with group strategy What we are looking for • Hands on Entrata experience is essential and non- negotiable (Yardi or alternative wouldn't work), • Strong SAP experience is also essential, ideally within a complex enterprise environment, • Senior leadership experience across enterprise application support and end user services, • Strong understanding of IT infrastructure, networking, and cloud based services, • Experience operating within global or multi region organisations, • Confident senior stakeholder manager with the credibility to operate at VP level Nice to have • Experience supporting complex ERP or property management platforms alongside Entrata, • ITIL or ITIL aligned service management experience, • Proven track record leading teams through operational change and service transformation This role will appeal to a senior IT leader who thrives in structured, enterprise environments and takes pride in running stable, well governed, business critical platforms, rather than chasing greenfield builds or constant reinvention. Please apply with an up to date profile.