Electronics Repair & Sales Associate - TecnoZone USA

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• Manhattan at Times Square

  

  Engineering Manager/Asst Chief

  14 days ago

  New York

  Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Manhattan at Times Square is a convenient hotel with best Times Square location directly on Seventh Avenue in the heart of Midtown. This comfortable hotel is walking distance to the best Manhattan has to offer and is only steps from Broadway theaters, Times Square, Central Park, Rockefeller Center, Radio City Music Hall and much more. The Manhattan at Times Square has 659 oversized guestrooms. For guests seeking an upgraded experience, the hotel has unveiled their Executive Class accommodations; located on the 18th floor, these brand-new guestrooms feature ultra-modern amenities, plush bedding and marble baths. Overview: The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention., • Create and post all Engineering staffs schedules., • Create and adhere to annual budget for department., • Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings., • Create and implement preventative maintenance program for all hotel equipment., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans with Disabilities Act (ADA)., • Assist with the administration of all vendor contracts controlled by the engineering department., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Support and participate in all Highgate Hotel programs., • Lead and/or participate in Highgate Hotel Safety Committee. Qualifications:, • At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience., • Stationary engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required, • High school diploma or equivalent required, • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

• Hotel 57

  

  Substitute Engineer

  10 days ago

  New York

  Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Hotel 57 is a contemporary 17-story hotel perfectly situated on Lexington Avenue at the corner of 57th Street, steps from Central Park, Fifth Avenue and Bloomingdales while walking distance to Radio City Music Hall, Rockefeller Center, The Museum of Modern Art and many boutiques and restaurants. All major public transportation (bus and subway lines) are within a few blocks. The hotel offers 205 guestrooms (including 19 suites) which are tastefully appointed with modern décor and upscale amenities. Responsibilities: • Assist with the operation maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc., • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub., • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications:, • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.)., • Must have a valid driver’s license for the applicable state., • Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.

• The New Yorker Hotel

  

  Engineering Manager (COQ Q99/Q01 required)

  13 days ago

  New York

  Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Engineering Manager is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Responsibilities: • Provide the highest quality of service to the customer at all times, • Deal promptly and efficiently with guest complaints and needs, • Have a thorough knowledge of emergency and safety procedures, • Respond to all emergency situations and be prepared to assist, • Responsible for the ordering of supplies, tools and equipment and maintaining proper par levels to corporate department standards., • This role will support, maintain and implement the department’s BOH preventive maintenance program., • Assist with other duties as assigned and serve as “Building Manager” as required while maintaining and repairing the interior and exterior of the building., • Will be required to represent and support the Chief Engineer in his absence confidently on all levels to ownership, corporate executive leadership, contractors or other department heads., • Create and implement a PM program for the back of the house areas, • Create and implement a PM program for the mechanical equipment in the building, • Review, adhere, and understand all safety procedures (such as LOTO), • Perform maintenance checks of equipment and logs properly, • Attend Daily Operations Meeting, • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention, • Ensure cleanliness and orderliness of all workspaces, shops, and storage areas, • Train and Supervise to Building Managers on daily, weekly, monthly and yearly duties and responsibilities, • Evaluate to Building Managers as necessary – Coordinate with HR, • Maintain and obtain all licenses as needed by the NYC, NY State and other Government agencies needed for the building, • Staff and direct the performance of the staff and follow-up with corrective action when needed, • Adhere to all work rules, procedures, polices established by the company, including but not limited to those contained in the employee handbook, • Experience with union issues., • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Actively participate in energy conservation programs., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Support and participate in all Highgate Hotel programs., • Lead and/or participate in Highgate Hotel Safety Committee. Qualifications:, • At least 3 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience., • Stationary engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required, • High school diploma or equivalent required, • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management., • Certificate of Qualification - Refrigeration Engineer, • Certificate of Fitness – Standpipe Fire Pump Hi-rise, • Certificate of Fitness – Supervise Low PSI Oil Burner, • Certificate of Fitness – Citywide Sprinkler Systems, • Certificate of Fitness – Combination Citywide Standpipe and Sprinkler Systems with Gravity Tank, • Certificate of Fitness – Maintain Inside Alarm System, • Certificate of Fitness – Air Compressors, • Cooling Tower & Close Loop Water Treatment Certificate

• ZipRecruiter

  

  We're Hiring Engineers at ZipRecruiter!

  29 days ago

  New York

  Technology is the driving force behind our product. We’re looking for brilliant people to join our team. Apply now!

• Aquent Talent

  

  Customer Solutions Engineer - Hybrid (NYC)

  2 days ago

  New York

  Aquent is partnering with a leading global technology company that is at the forefront of shaping how people interact with information and technology worldwide. This organization is driven by innovation, delivering impactful solutions that connect billions and power the future. We are seeking a highly skilled and dynamic individual to join their team as a pivotal technical liaison. In this role, you will be instrumental in managing the technical integration and data lifecycle for external global data providers, ensuring the reliable and timely flow of high-quality data that underpins critical information features and supports a global program. Your expertise will not only solve complex technical challenges but also strategically contribute to process standardization and vendorization, making a tangible impact on operational efficiency and the evolution of key services. You will be the trusted technical advisor, bridging the gap between cutting-edge technology and partner needs, and driving cross-functional alignment to deliver world-class solutions. What You’ll Do: • Serve as the primary technical contact for external partners, meticulously managing the technical specifications of data feeds. This includes actively gathering and integrating user feedback, translating partner needs and requests into a clear business point of view., • Provide essential operational support, utilizing internal systems to initiate data loading, conduct rigorous data validation tests, and ensure ongoing data quality. You will be at the forefront of addressing and resolving urgent technical escalations related to the program., • Drive process definition and foster cross-functional alignment by collaborating closely with Engineering, Product, and Partnerships teams. You will facilitate operational discussions on data delivery, troubleshoot technical issues for various regions, and maintain comprehensive documentation, including Standard Operating Procedures (SOPs)., • Lead the scoping and end-to-end design of technical solutions, including coding, and assist clients or partners with solution integration. You will uphold engineering best practices, ensuring designs and code are reviewed, well-tested, maintainable, and compliant with all data and legal policies., • Engage in industry and account business planning, meeting with clients and partners to deeply understand their objectives and challenges. You will identify technical gaps, recognize recurring patterns, and proactively surface opportunities for solution reuse or innovative new approaches., • Cultivate trust by actively listening and demonstrating a profound understanding of partner and client core needs, communicating effectively in their language. You will empower partners and clients to grasp the full potential of technology and how your expertise can unlock revenue, business growth, and efficiency., • Rapidly develop subject matter expertise in trending technological areas and quickly ramp-up on new product sets or client technical stacks to provide expert engineering consultation. You will comfortably navigate between different technologies, clearly explaining trade-offs and offering deeper advice and solutions. Must-Have Qualifications: • Bachelor’s degree in a technical field such as Computer Science, Data Science, Information Systems, or a related engineering discipline (or equivalent practical experience)., • 6+ years of experience in a technical, partner-facing role such as Partner Technology Manager, Technical Account Manager, Solutions Consultant, or Technical Program Manager, with a strong focus on data integration, data quality, or supporting machine learning-driven products., • Proven experience managing technical data feeds, including familiarity with common data structures and protocols (e.g., JSON, XML, CSV, Protobuf, REST APIs, SFTP)., • Demonstrated ability to triage, investigate, and resolve urgent technical escalations, coupled with experience using industry-standard incident management and ticketing systems., • Exceptional communication and interpersonal skills, with the ability to effectively act as a technical liaison between external partners and internal cross-functional teams (Engineering, Product, Partnerships)., • Experience writing and maintaining clear technical documentation, Standard Operating Procedures (SOPs), and data-flow diagrams., • Proficiency in stakeholder management, technical problem-solving, and core technical knowledge relevant to data and software engineering., • Strong understanding of the Software Development Lifecycle (SDLC) and solution design principles., • Solid grasp of Web Technologies and software engineering fundamentals., • Highly developed consultative skills, enabling you to provide expert advice and guidance. #STM About Aquent Talent: Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. Client Description As a Customer Solutions Engineer, you are able to achieve trusted technical advisor status with your customers as a result of your deep consultancy and advanced solutions. You source and solve vertical, cluster, and regional scale customer challenges with an eye on solution re-use and scaling. You help your peers succeed via mentorship, solution review, creating opportunities, and support. You drive cross-functional efforts with more than just coding (alignment, vision, messaging). (e.g., JTP drive, culture crew, training). You successfully manage executive-level stakeholder interactions. Responsibilities include: – Drive efforts to scope out the solution work needed. Design the solution end-to-end. Write the code. Help the client or partner integrate the solution or its output. Follow engineering best practices (design and code reviews, test coverage, maintainable code that is clear, idiomatic, and follows the style guide). Ensure the solution is compliant with data and legal policies and has the necessary reviews for launch. – Drive participation in industry and account business planning. Meet with clients or partners to understand their objectives and challenges. Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations to help. Secure alignment with clients or partners and sales on the need and the commitment to move forward. – Drive trust-earning by actively listening and then demonstrating an understanding of the partner or client’s core needs in their language. Help partners or clients understand what they can achieve with technology and how we can help. Partner with stakeholders in sales, business development, or product to understand industry dynamics and identify partners or clients in need of advanced solutions to unlock revenue, business growth and efficiency. – Drive effort to grasp the nuances of clients or partners within the industry of focus. Quickly ramp-up on new product sets or client technical stacks to provide engineering consultation. Be comfortable switching between products and able to explain trade-offs. Develop subject matter expertise in trending spaces to provide deeper advice and solutions. Overall Responsibilities: The temporary staff member will serve as a technical liaison, primarily managing the technical integration and data lifecycle for external global data providers. This role is critical for ensuring the reliable and timely flow of high-quality data necessary for key information features and for supporting a global program. A strategic component of this position includes stabilizing and documenting workflows, potentially contributing to the long-term goal of process standardization and vendorization. Top 3 Daily Responsibilities: 1. Data Provider Management: Serve as a technical contact for external partners, managing the technical specifications of data feeds. This includes gathering and integrating User Feedback by listening to the words, needs, requirements, and requests of partners and users to develop a Point of View (POV) on the business., 2. Operational Support and Incident Triage: Use proprietary internal systems to initiate data loading, conduct data validation tests, and ensure ongoing data quality. This includes addressing urgent technical escalations related to the program., 3. Process Definition and Cross-Functional Alignment: Work closely with Engineering, Product, and Partnerships teams to support operational discussions on data delivery and troubleshoot technical issues for the countries in scope. This involves updating documentation (SOPs) to reflect current procedures. Minimum role qualification requires proficiency in: – Stakeholder management (Technical Solutions) – Technical problem-solving – Core Tech role related knowledge – Software development lifecycle (Technical Solutions) – Solution design – Web Tech – Software engineering – Consultative Skills (Knowledge) Mandatory Skills/Qualifications: – Proven experience managing technical data feeds, including familiarity with common data structures and protocols (e.g., JSON, XML, CSV, Protobuf, REST APIs, SFTP).Demonstrated ability to triage, investigate, and resolve urgent technical escalations. Experience with incident management and ticketing systems (e.g., JIRA, Buganizer, or similar). – Excellent communication and interpersonal skills, with the ability to act as a technical liaison between external partners and internal cross-functional teams (Engineering, Product, Partnerships). – Experience writing and maintaining technical documentation, Standard Operating Procedures (SOPs), and data-flow diagrams. Education: Bachelor’s degree in a technical field such as Computer Science, Data Science, Information Systems, or a related engineering discipline (or equivalent practical experience). Experience: 6+ years of experience in a technical, partner-facing role such as Partner Technology Manager, Technical Account Manager, Solutions Consultant, or Technical Program Manager, with a focus on data integration, data quality, or supporting ML-driven products. #LI-Hybrid

• BNY

  

  Vice President, Data Architect

  13 days ago

  New York

  At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Database Architect to join our Data Management team. This role location is New York, USA In this role, you’ll make an impact in the following ways: • Experience with multiple DBMS(s) including 2 or more of the following: DB2, Oracle, SQL Server, or Teradata. Competence in ANSI SQL and an understanding of the difference in DBMS-specific extensions., • Experience with data consolidation, data warehousing, master data management, normalization, dimensional data modeling, development of logical and physical data models and support of database tuning activities., • Experience in financial services industry with a preference for full service brokerage., • Ability to effectively communicate information, both verbally and written to business and application development teams., • Bachelor’s degree in computer science or a related discipline, or equivalent work experience required., • 8-10 years of experience in data management services required; experience in the securities or financial services industry is a plus., • Advanced capability in data architecture, data modeling and data standardization with 5-7 years of hands-on experience using an industry standard case tool such as eRwin or Embarcadaro., • Proven expertise in database modelling and design, tuning, and optimization activities with various stakeholders., • Knowledge of data warehouse technology and enterprise data architecture solutions. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $95,000 and $190,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

• BNY

  

  AV Operations Technician/Standards Engineer

  2 months ago

  New York

  At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of AV Operations Technician/Standards Engineer to join our AV Events and Design team. This role is located in New York City. In this role, you’ll make an impact in the following ways: • Design, develop, maintain, and version AV standards for videoconferencing spaces to be used by vendors and AV integrators., • Implement AV systems that meet AV standards, considering factors such as room acoustics, lighting, and equipment compatibility., • Install and configure AV equipment, including displays, speakers, microphones, cameras, and control systems., • Troubleshoot and resolve AV system issues, including hardware and software problems, connectivity issues, and user errors. To be successful in this role, we’re seeking the following: • Strong understanding of current AV technologies and systems., • Experience designing, installing, and maintaining AV equipment and standards., • Proven problem-solving and communication skills., • Ability to work independently and collaboratively as part of a team. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $130,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

• Genetec

  

  Key Account Success Manager

  9 days ago

  New York

  Job Description Summary: The Key Account customer success manager works closely with the Enterprise Account Executive to deliver the business outcomes of key accounts. Their focus is to help new key accounts adopt Genetec’s Security Center platform. Once the customer has optimized key worfklows and achieved proficiency in operations and administration of the system, the Key account customer success manager will transition the account to a key account manager, who will be responsible for the partnership as they continue to mature their program and expand their use of the Security Center platform. Your day at a glance: • Develop and maintain relationships with end user, technology partner, and channel partner stakeholders, • Understand end user’s key outcomes and assist them in optimizing their workflows to achieve these outcomes, • Help customers adopt best practices and become proficient in administering Security Center, • Help customers create tailored learning paths for system administrators and operators, and help them navigate the Genetec support and training ecosystem, • Assist customer in developing technology program standards, • Coordinate and lead QBRs with the key stakeholders from the end user, channel partner, and Genetec account team, • Acquire & maintain adequate knowledge of product, services, market, and competition, • Foster a collaborative relationship with colleagues, • 5 years of experience administering enterprise-level software systems, including Security Center access control and video platforms, with a strong background in software implementation and deployment, • Proven experience in change management for enterprise software deployments, including assessing organizational readiness, developing comprehensive change strategies, and guiding stakeholders through technology transitions, • Expertise in stakeholder communication and training, risk assessment and mitigation, and process documentation and optimization, • Experience managing user adoption for complex software systems, with the ability to measure and report on change effectiveness, • Current Genetec certifications (System Design, Omnicast, Synergis, Enterprise & advanced troubleshooting, Mission Control, ClearID, and Operations Center), • 5 years experience administering enterprise Security Center access control & video systems, • Attractive compensation package with 401K match, • Training Tuition Reimbursement Program Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.