Trabajos Customer Service en New York, New York (NY) StateCrear alertas

Full job description THE EXPERIENCE Gilded Ritual is a full-service, therapeutic nail and facial bar located in the heart of TriBeCa that provides an integrative luxury approach to manicures and full hand treatment, pedicures, and other beauty services. Its expert staff of manicurists and beauty professionals can help guests establish a healthy nail and skincare routine in an enjoyable atmosphere. Professional Objective – To provide superior customer service to the clients at Gilded Ritual. To ensure that external customers receive a memorable and satisfying experience during every contact with our business, and that internal customers are able to do their best possible work. The Client Coordinator is the client’s first contact with the spa, whether by telephone or in person. They set the tone for the visit from the moment they begin interacting with the clientele. The Client Coordinator aligns communication and work activity within the spa, and is a primary agent of customer satisfaction and quality management. Job Activities Acts as a skilled and gracious host to guests of the spa and studio, insuring their complete comfort and satisfaction Schedules, confirms and guarantees all appointments according to the company protocols Provides thorough and knowledgeable explanations of the available services in order to maximize each sale and optimize customer satisfaction Provides sterling telephone service to customers Coordinates client appointment schedules to ensure smooth and efficient workflow Checks guests in and out, offering future booking and actively building client retention Performs sales transactions, creates and takes responsibility for point of sale data, follows procedures and maintains high standard of accuracy Orients guests to the facility and sets them up for desired treatments as needed Conducts walk-in retail sales Sells gift cards, advises on gift selection, maintains accurate gift sales data Helps to maintain a beautiful and clean physical environment in public areas of the spa Provides facility tours to visitors and prospective clients Facilitates effective workflow for internal customers (technical staff) Attends and participates in general and team meetings Maintains a polished and professional personal image Desired Qualifications Friendly, positive attitude! Experience in direct customer care (hospitality and retail experience excellent) Basic computer skills and ability to learn our software application Excellent communication skills Schedule flexibility Energetic, accustomed to a fast pace, experienced at multi-tasking Zenoti Software and Hotel experience is preferred Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Weekends as needed Work Location: In person

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

Job Title: Customer Service Representative Company: Monument Location: Hybrid / New York Job Type: Hourly About Us: Monument is a leading provider of virtual treatment for alcohol use disorder, committed to delivering high-quality medical care and therapy to patients from the comfort of their homes. We strive to innovate and improve the accessibility and affordability of care to the estimated 30 million Americans who struggle with their drinking. Job Summary: We are seeking a dedicated and tech-savvy Customer Service Representative to join our team. This role involves addressing customer and clinician concerns, providing exceptional support, and ensuring a seamless experience for all users of our telehealth platform. The ideal candidate will be proficient with technology and possess strong problem-solving skills to effectively resolve challenges. Key Responsibilities: Member Support: Respond to patient inquiries via phone and email Assist customers with account setup, troubleshooting, and navigating the Monument Address and resolve customer issues promptly and accurately, ensuring high customer satisfaction. Clinician Support: Provide technical assistance to clinicians using Monument Facilitate communication between clinicians and patients as needed. Assist with scheduling, documentation, and other administrative tasks. Technical Assistance: Support troubleshooting and resolving technical issues related to the Monument platform. Guide customers and clinicians through technical processes and procedures. Escalate complex technical issues to the appropriate department. Problem Solving: Identify common issues and trends, providing feedback to improve services. Collaborate with team members to develop solutions to recurring challenges. Maintain a thorough understanding of the telehealth platform and related technologies. Documentation and Reporting: Document all customer interactions and technical issues accurately in the CRM system. Generate reports on customer service metrics and trends. Provide insights and recommendations based on customer feedback. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in customer service or technical support roles. Strong understanding of telehealth services and related technologies a plus, but not required. Excellent communication skills, both written and verbal. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM systems and customer support software. Skills: Proficiency with Mac/PC, mobile devices, and technology platforms. Ability to explain technical concepts to non-technical users. Empathy and patience in handling customer and clinician concerns. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Benefits of Working at Monument: Opportunities for career growth and development. Flexible working hours and remote work environment. Supportive and collaborative team culture. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.

We are a marketing company that handles various types of campaigns. As mentioned, we specialize in door-to-door, B2B (business-to-business), B2C (business-to-consumer), events, magazines, social media, and radio campaigns. Our approach depends on the specific needs of our clients; currently, we are focused on events. We operate in various areas across New York City, including the Bronx, Brooklyn, Queens, and Manhattan. Qualifications: -Accountable and coachable team player. -A passion for helping people achieve their financial aspirations. -Excellent verbal and written communication skills. -Commitment to excellence.

Overview: We are seeking a dedicated Customer Service Representative with at least 6 months of experience to join our team at the New York Lottery Customer Service Center. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing outstanding customer service. Responsibilities: Handle customer inquiries and complaints via phone, email, and chat. Provide accurate information about lottery products and services. Resolve customer issues efficiently and effectively. Maintain customer records and update account information as needed. Process orders, returns, and exchanges. Collaborate with team members to improve customer service procedures. Meet or exceed customer service metrics and performance standards. Assist with other administrative tasks as needed. Qualifications: Minimum of 6 months of customer service experience. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to handle stressful situations with professionalism and patience. Proficiency in using customer service software and Microsoft Office. High school diploma or equivalent. Ability to work flexible hours, including evenings and weekends. Benefits: Competitive pay Health, dental, and vision insurance Paid time off Employee discounts Opportunities for career advancement Friendly and supportive work environment

Estilistas con licencia y con experiencia...

Buscamos personal en New York para atención al cliente, vacantes disponibles desde el miércoles 17 de julio. Contratación de inmediato, Capacitaciones incluidas. Horarios flexibles. Para más info contáctanos.

Making breakfast and lunch for customers cleaning the deli and maintain the area clean around the deli and food

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Should speak Spanish.

Busco 5 personas para trabajar como vendedores y gerentes de ventas en español en oficina ubicada en el Bronx, NY. Hombres y mujeres de 18 años en adelante. Deben de hablar en español.

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

Looking for a charismatic person passionate to help and service customers, with very friendly, educated and polite communication skills. **A fast learner, ** - ** with Food Handlers Certificate** - ** with experience assisting customers in the best friendly and polite way** - with experience handling cash, and closing day sales. - with experience taking orders in person and receiving online orders by pos system. - **cleaning stations at close time with coworkers following the cafe procedures ** - teamwork skills - time availability between 12pm-5:30pm Extras for best applications - Hablar español (interactuar con clientes de habla hispana de la mejor manera) Benefits: - break with lunch - tips - good and young environment job - growth opportunities - free training in barismo **DONT APPLY IF YOU DON’T HAVE: ** - NYC Food Handlers Certificate.

Guest service agent needed

About the company Vision 2 Vision Organizing LLC Vision 2 Vision Organizing LLC specializes in decluttering and rejuvenating schools and businesses through our comprehensive organizing services. From garbage removal to interior and exterior site cleanup, hauling, and installation services, we handle it all. Our offerings also include furniture assembly and disassembly, inventory collection, document filing, and space layout design. Our mission is to craft functional work environments that empower our clients to thrive. About the job Operations and Organizing Associate (OOA) ROLE: As the Operations and Organizing Associate at Vision 2 Vision Organizing LLC you will serve as one of the key organizers for the company. This role is crucial because you will be collaborating closely with the Operations and Logistics Manager to efficiently manage organizing tasks for the on-site division on a daily basis. Your direct support and assistance to the organizing team are essential. It is imperative that you deeply embody the values we uphold: Customer Commitment Perseverance Integrity The OOA will be responsible for effectively assisting the OLM on a day-to-day basis, helping the team overcome obstacles, and ensuring they receive adequate support. The OOA will play a pivotal role as one of the primary organizers for all major organizing projects. The ultimate goal of the OOA is to support the team with operations and logistics through meticulous decluttering and organizing, while efficiently adhering to departmental Standard Operating Procedures onsite. As you advance in this role, you will also have the opportunity to progress to Junior and Senior Associate positions, and eventually to Manager, if you aspire to. You will serve as a valuable resource, sharing insights and learnings from your organizing background to foster the growth of other team members. RESPONSIBILITIES: Heavy Equipment Handling: Transport heavy equipment, furniture, boxes, files, books, and supplies safely and efficiently. Inventory Management: Unpack, sort, categorize, and organize a variety of supplies, equipment, and specialized items. Logistics Support: Use flatbeds, hand trucks, and large bins to transport garbage and furniture as needed. Furniture Assembly: Skillfully assemble and disassemble furniture, shelving, and storage units according to customer requirements. Facility Maintenance: Maintain cleanliness by sweeping, wiping shelving, mopping floors, and handling garbage removal. Organization and Restocking: Return supplies and equipment to designated areas, restock shelves, and ensure everything is organized effectively. Space Optimization: Assist in space layout and suggest organizing strategies to enhance efficiency. REQUIREMENTS: Minimum of 1 year experience in moving, warehouse operations, inventory management, or organizing Exceptional organizational skills with a proven track record in unpacking, sorting, categorizing, and organizing various items. Excellent time management skills Self-directed, able to work independently, take initiative, and manage responsibilities with minimal supervision. Excellent physical fitness, capable of lifting and moving heavy equipment, furniture, boxes, and supplies (up to 50 lbs) Excellent internal and external communication skills, both written and verbal Proficient in operating flatbeds, hand trucks, and other large equipment for efficient transportation. Skilled handyman with expertise in furniture assembly and disassembly Capable of maintaining cleanliness and handling garbage removal. Collaborative team player with a knack for contributing to effective space optimization and organizing strategies. COMPENSATION & BENEFITS: Competitive Compensation: Enjoy a competitive annual salary of $47,840, which equates to $920 per week based on a 52-week year. Paid Time Off (PTO): Two Week Paid Vacation: Enjoy 10 business days of vacation per year. 5 Paid Sick Days: Take advantage of 5 paid sick days annually. 11 Paid National Holidays: Celebrate and relax with 11 paid holidays throughout the year. 22 Paid School Closed Days: Embrace flexibility with paid days off when schools are closed. Employees are required to complete remote educational learning on scheduled days off to enhance skills and knowledge. We support your professional development by providing accessible resources and flexible learning opportunities. Flexible PTO Package: Total PTO: A comprehensive package covering vacation, sick days, national holidays, and school closure days. Annual Cash Bonuses: Receive annual cash bonuses based on company and individual performance. Special Birthday Bonuses: Celebrate your special day with a special bonus from us. Performance Reviews: Benefit from annual performance reviews to ensure growth and recognition. Opportunities for Advancement: Explore opportunities for career advancement within our dynamic team. At Vision 2 Vision Organizing LLC, we prioritize your well-being and strive to maintain a healthy work-life balance. Our comprehensive benefits package is designed to support your success both professionally and personally. We recognize and appreciate your contributions, and we are dedicated to offering fair compensation that reflects your skills and dedication. LOCATION: In-person, on-site work across multiple locations: Manhattan, The Bronx, Staten Island, Brooklyn, and Queens.

Estamos buscando 4 personas para el área de servicio al cliente y ventas en nuestras oficinas de Manhattan New York Ofrecemos: -Buen ambiente laboral -Pagos cash -Capacitación -Horarios flexibles Requisitos: •Hablar español fluido • Identificación con foto • Vivir en New York

Full job description Job Overview We are seeking a professional and friendly office receptionist for our preschool center who will perform clerical functions and assist with responsibilities needed to efficiently manage the school office. This position requires a high degree of responsibility, discretion, independent judgement and confidentiality. This is a full-time job and requires the ability to multi-task and keep on top of details. Candidate must have strong organizational, time management, and interpersonal skills. Qualifications: High school diploma or its equivalent required. Receptionist/Administrative background (preferred) Demonstrate proficiency in the use of Microsoft Office (especially word & excel) and must be computer literate Proficient English Skills- written and verbal. Must be able to use proper phone etiquette. Fast Learner Remaining calm: As a person charged with handling those who come in and out of the office, it’s likely that you will be thrown into the occasional stressful situation: multiple visitors at one time, several lines ringing simultaneously. Remaining calm throughout any situation is key to providing top-notch assistance. Performance Responsibilities: The office receptionist shall: Answer telephone, respond to e-mails-Use template; be personable. Professionally greet and communicate with staff, students, parents and school visitors. Perform all clerical, administrative tasks such as filing, photocopying, scanning, printing, etc. Create and distribute notices/reminders to staff, students and parents. Provide administrative assistance when requested by upper management. Schedule and perform tours with great enthusiasm. Make copies of the packages for tours. Record all messages from parents/guardians in the Parent Message Book. Make sure children’s medical are always up to date, use spreadsheet. Accept payments, must log them, make copies of checks, give receipts. Maintain a safe, clean and organized work area. Place food orders weekly for the children and prepare menu using template Pursue the vision and execute the mission of Two by Two Childcare. Display the highest ethical and professional behavior in working with students, parents, school personnel and outside agencies associated with the school. Job Type: Full-time Pay: $18.42 - $19.23 per hour Expected hours: 40 per week Schedule: 8 hour shift Monday to Friday Experience: Customer service: 2 years (Preferred) Ability to Commute: Brooklyn, NY 11211 (Required) Work Location: In person

Seeking for front desk position, Spanish and English speaking full-time job.

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

importante financiera requiere personal hispano para trabajar en oficina en Manhattan, Área de servicio al cliente. Pagos semanales fijos y excelente ambiente laboral. Entrevista requerida para aplicar a la vacante.

High Ticket Sales -No Cold Calling. Commission-Only 1099 Work-From-Home Opportunity Who We Are: We are a Sales and Marketing Agency that leverages Artificial Intelligence (AI) to drive additional revenue for our clients. We offer a set of deliverables for which we stand by with guarantees. Compensation: ***This is a commission-only role. Commissions on closed deals will typically start at $4,000. The more appointments booked and confirmed, the greater chance to make life changing income. Who We Are Looking For: Appointment Setters who can place a high volume of calls to warmed leads we provide. These are primarily executive prospects from Midsize to Enterprise-level companies. Appointment Setters will book and confirm appointments for our Senior Sales Members or Team Leads to close. They should also be prepared to utilize certain social media channels. Training will be provided. We do not expect Appointment Setters to be fully versed in all matters AI. This is a team effort. Our Back Office, Senior Sales Members, and Team Leads provide significant support. An Ethical and Realistic Assessment: This opportunity is best suited for individuals who are comfortable placing a high volume of calls daily. As well as reaching out and following up through other channels. The ideal person is ethical, professional, AND relentless. *Working for commission is not for everyone. In many cases, you will be reaching out to executives well aware of what our services can do for their company. And due to timing, budget, or other factors, they may still decline to set an appointment. If you are easily put off or discouraged by hearing the word "NO" -we do not recommend that you apply. We will not promote a Pie in the Sky narrative. The work is hard and can be isolating. Even when calling warm leads. Which is why we built a generous commission structure. You should be relentless about getting a set number of appointments per day to significantly increase the odds of having 4-6 deals close per month. And while this is possible, it will never be easy. Repeat, it will never be easy. If you are still interested and feel you can do this consistently, we'd love to talk to you. Additional Benefits: - Shorter Sales Cycles - Bonuses - Gift Cards - High-End Electronics - Event Tickets

PUPPY and supply sales. Room for growth into management. MUST HAVE CAR AND CLEAN DRIVER'S LICENSE. Immediate start, this is a full-time position. Be willing and able to perform other pet store duties (cleaning, feeding, etc)! following responsibilities: *Must be able to do paperwork/office work *Must be punctual and reliable *Selling puppies, explaining store policies and procedure. *promoting all store merchandise *Customer care and customer issues. *Inventory control. *Help to maintain puppies and their health. *Telephone skills *cash register sales This is a full time position and not a temporary job, so please serious inquiries only- interviews are by Zoom.

Part-Time, Full-Time, Remote Job Details We are seeking a dedicated and customer-oriented individual for the Customer Service Representative role in the real estate sector. This entry-level position is perfect for those who want to start their career in real estate. The role offers a dynamic environment to engage with clients and support their real estate needs, contributing significantly to their satisfaction and our company’s success. Key Responsibilities: - Manage and respond to client inquiries regarding real estate listings, appointments, and services. - Assist on various real estate processes and transactions. - Collaborate with real estate agents and other team members to ensure seamless service delivery. - Maintain detailed records of client interactions and transactions. - Address and resolve client concerns promptly, ensuring high levels of satisfaction. - Assist in coordinating property showings, open houses, and client meetings. - Contribute to the development of customer service protocols and strategies. - Uphold the company’s reputation by providing professional and high-quality service. Qualifications: - Strong interest in the real estate sector and customer service excellence. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Team player with a positive attitude and strong problem-solving abilities. - Proficiency in basic computer applications Basic computer literacy, including Microsoft Office and effective typing skills, is essential for this position.