Account executive jobs in Boston, Massachusetts - Page 13Create job alerts

Job DescriptionMission of the Role Help Localytics’ enterprise customers drive great customer experiences across their apps. This means supporting their use of our analytics and messaging software to understand customer behavior, build world-class Lifecycle Marketing programs, and drive business outcomes. You will serve as a trusted strategic advisor, ensuring customers realize value quickly, expand their use of the platform, and advocate for Localytics internally and externally. About Localytics Our mission is to help brands build great customer experiences. Localytics enables brands to understand their customers and engage them with timely, relevant experiences across mobile channels. Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Our GTM teams work closely with customers to understand their goals, solve real problems, and drive measurable outcomes. You’ll collaborate across product, engineering, and leadership, own meaningful targets, and help shape how Localytics grows in the market. Localytics is a lean, fast-growing company with an experienced leadership team and a culture that values integrity, ownership, and impact. No matter your role, you’ll have real responsibility, real influence, and the opportunity to build things that matter. Requirements What You’ll Do Own the customer relationship end-to-end • Make a positive impact on your customer’s lifecycle marketing programs, • Manage a portfolio of Enterprise and Mid-Market customers ($100k–$500k+ ACV), acting as the primary point of contact and trusted advisor., • Build strong executive and day-to-day relationships across marketing, product, analytics, and engineering stakeholders., • Help customers deeply understand user behavior and engagement drivers using Localytics analytics., • Guide customers in designing and executing best-in-class engagement marketing strategies, incorporating both experimentation and optimization tactics, to exceed client KPIs, • Proactively identify risks, usage gaps, and growth opportunities using data and customer signals., • Own renewals and partner closely with Sales on expansion opportunities by demonstrating value and identifying new use cases., • Deliver strong logo retention and positive net revenue retention., • Partner closely with Product and Engineering to translate customer feedback (stated and unstated) into actionable insights and roadmap input., • Identify opportunities to improve and document Customer Success processes, playbooks, and best practices., • Contribute to scalable CS motions through experimentation, feedback, and iteration., • Maintain accurate account health, activity tracking, and forecasting. Outcomes You’ll Be Accountable For • 100% logo retention across managed accounts, • Positive net revenue retention through renewals and expansion, • High product adoption and customer satisfaction, • Consistent execution of account plans tied to measurable customer outcomes, • Continuous improvement of Localytics’ Customer Success playbooks and processes About You (Qualifications & Competencies) Customer-first and outcome-oriented • Proven success managing and growing Enterprise and/or Mid-Market SaaS customers, ideally in mobile, martech, or data-driven platforms., • Demonstrated ability to understand customer goals, map solutions, and deliver measurable business impact., • High comfort with data analysis, metrics, and storytelling with data., • Ability to draw insights from customer data and translate them into clear recommendations., • Excellent written and verbal communication skills; able to distill complex concepts into clear, actionable guidance., • Confident in engaging with stakeholders from practitioners to executives., • Strong project management skills; able to own problems end-to-end and drive resolution., • Comfortable operating in ambiguity and fast-changing environments., • $130k - $170k OTE, commensurate with experience and capabilities, • Competitive equity package in the form of RSUs, • 401k, and competitive health benefits, • Thoughtful and action-oriented, • Clear, direct communication, • Analytical and data-driven, • Deeply customer-oriented, • Curious, adaptable, and eager to learn, • Trustworthy and accountable

Job Description Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role As the Manager of Client Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments. Reporting to the Director of Customer Success, you will be the bridge between personalized relationship management and digital-first automation. Your mission is to professionalize our CS operations by building a unified "Account Health" framework that works for every customer, regardless of size. You will lead a supportive, high-trust team and provide the strategic structure needed to turn "crowdsourced" Slack knowledge into repeatable, data-driven playbooks that drive global retention. You Are • You understand that an Enterprise lead needs a different "touch" than a high-volume user, and you know how to build systems for both., • You don't wait for a clean dashboard; you dive into the data to find the trends, churn risks, and expansion opportunities yourself., • You can coach a CSM through a high-stakes executive presentation one hour and help them optimize an automated email sequence the next., • You thrive in the "grey area." You see messy data and ambiguous processes as a puzzle to solve rather than a roadblock. You Will • Segment the Strategy: Define and iterate on the engagement models for our Enterprise (high-touch) and Scaled (tech-touch) tiers to maximize efficiency., • Build the Health Engine: Develop a standardized Account Health Scoring system that identifies risk across the entire 1,000+ account base., • Operationalize the "Hive-Mind": Transition the team from informal Slack-based collaboration to a structured internal knowledge base and formal playbooks., • Drive Proactive Retention: Move the team away from reactive "firefighting" by using leading indicators to trigger outreach before a customer is at risk., • Mentor & Measure: Manage the day-to-day performance of the CS team, using clear KPIs to drive accountability and professional growth. You Have Must Have: • Leadership Experience: 2+ years of experience managing a Customer Success team (or 4+ years as a Senior/Lead CSM ready for the next step)., • Versatile CS Background: Proven experience managing both high-touch Enterprise accounts (QBRs, multi-stakeholder navigation) and Scaled/Digital segments (automation, mass communication)., • Analytical Proficiency: Experience using data (CRM, BI tools, or Excel) to track health, predict churn, and report on team performance., • Systems Thinking: Ability to design processes that scale; you've successfully implemented a new tool, workflow, or playbook in the past., • High Emotional Intelligence: A coaching-first management style that fits our supportive, collaborative culture. Nice to Have: • Technical Literacy: Ability to work with advanced data visualization tools., • CS Ops Familiarity: Experience selecting or implementing a CS Platform (e.g., Gainsight, Vitally, ChurnZero)., • Experience with the automotive industry Interview Process • Initial Screen - 30min We Offer • 100% remote work environment, • Medical, Dental and Vision insurance within 30 days, • 100% employer-paid medical insurance, • Equity package, • Flexible PTO with 15 days minimum, • Generous Parental Leave, • FSA and HSA options, • 401(k), • Growth & Wellness Stipend, • WFH Equipment, • Chance to work with the latest technology, • A collaborative, high ownership culture, • Opportunities for development and career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian's software platform with AI, robotic automation, Data Fabric, and other innovative technologies. You will gain a deep understanding of our customers' business goals, cultivate impactful relationships with stakeholders at different levels, positioning yourself as a trusted advisor and catalyst for their success. Combining your understanding of customer needs, your business and technical aptitude, and deep expertise you will develop about Appian capabilities, you will enable customers to achieve their unique objectives through collaborative engagement with internal and external partners. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement. In this role, you will: • Uncover and shape each customer's business goals, translating them into prioritized, actionable plans and driving execution in close partnership with stakeholders., • Lead customer adoption by empowering clients to become self-sufficient in building, managing, and scaling Appian applications and solutions., • Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities to customers' evolving business strategies., • Identify opportunities to expand Appian's footprint and articulate clear, data-backed business value cases for additional investment., • Monitor overall account health, proactively address risks, and remove barriers to successful adoption and long-term growth., • Develop joint roadmaps and success plans that deliver measurable outcomes and sustained impact., • Build deep expertise in Appian's products, implementation methodology, and best practices to guide customers effectively., • Recommend process improvements and technology solutions, including AI, that drive efficiency and business value., • Communicate confidently across technical teams, business stakeholders, and C-level executives., • Bachelor's degree, ideally in a technical field., • 10+ years of combined experience in technology or technical consulting., • Experience with agile and software development., • Proven ability to act as a trusted advisor and drive measurable business value for customers., • Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems., • Excellent consulting, communication, and presentation skills with executive and technical audiences., • Strong organization and project management skills with close attention to detail., • 5+ of experience within success management, program management, account management or advisory services., • Experience implementing, configuring, deploying, or testing enterprise technology solutions (SaaS/PaaS)., • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires., • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job DescriptionAbout Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with their customers, champion their needs internally, and manage accounts to achieve business outcomes and revenue growth. The CSM will own the customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor and trusted partner for stakeholders, helping build advocacy within their accounts, and ensuring customers achieve business value from our products. Working at the intersection of advanced industrial technology and customer strategy, CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth. This role requires the technical depth to understand engineering analyses, as well as the business acumen to translate technical success into measurable business value and lead conversations with executive stakeholders at customer organizations. What you'll do: • Own the relationships, revenue, contracts, and outcomes associated with your accounts, • Partner with customer engineering, quality, and operations teams to identify opportunities to improve product quality, accelerate root cause analysis, and achieve efficiencies in engineering, • Serve as a trusted advisor for your customers, someone they turn to insight not only on Lumafield’s products but on the quality and inspection problem space, • Build strong customer relationships through purposeful, outcome-focused engagement, • Project manage delivery and adoption of Lumafield’s technical solutions, • Proactively manage renewal processes, mitigate churn risk, and maintain account health, • Uncover upsell, cross-sell, and new use case opportunities to expand product usage, • Help build and scale internal processes, templates, and best practicesAbout you:, • Engineering B.S. degree or equivalent technical experience, • 8+ years of working experience, which should include technical experience in engineering or manufacturing, and client facing experience, such as in account management, consulting, or program management, • Excellent verbal and written communication that flexes to be effective across levels of an organization, • Commercial business exposure and interest, including understanding of budget cycles and planning, • Ability to independently create and deliver executive level presentations, • Extremely organized and are ready to dive head first into a rapidly scaling startup environmentBonus:, • MBA or equivalent business experience

Our Account Executives provide talent acquisition solutions in the areas of technology and healthcare meeting the growing demands of hiring executives across our portfolio of clients. Our proven model of success, exceptional training program, and custom delivery platform helps ensure that Account Ex

Our Account Executives provide talent acquisition solutions in the areas of technology and healthcare meeting the growing demands of hiring executives across our portfolio of clients. The Judge Group is looking for experienced, competitive, and self-motivated Account Executives to join our growing t

The Amazon Business Brutus Team (Amazon for Amazonians), is leading the charge in revolutionizing the internal Amazon Business purchasing/procurement process. As part of Amazon's growing investment in driving cost savings by purchasing business needs from Amazon, we collaborate with divisions like A

Senior Account Executive, Federal Accounts. The Senior Account Executive will be responsible for prospecting, qualifying and generating new business for existing federal and defense customers. Setting up sales calls for company executives and engineers with prospective clients and qualify potential

Senior Account Executive, Supplier Sales. Use Salesforce CRM to maintain accurate pipeline visibility and sales activity tracking. The Senior Account Executive is responsible for owning and expanding a large, strategic book of business while driving significant incremental revenue growth, with a str

Market Research: Stay informed about industry trends, competitive landscape, and emerging technologies in data science to remain competitive in the market. Join our client and be part of a dynamic team that is shaping the future of data science staffing. Join our client's dynamic team, a leading sta

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

We're growing fast in North America, and we're looking for ambitious Senior Account Executives to join our team. Many of our top AEs have gone on to leadership or more senior sales roles within the business. Generate pipeline through high-volume outbound activity, using phone, email, and LinkedIn to

Our client is seeking virtual based account executives at all levels in multiple cities. Virtual Based Account Executives.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Our client is seeking virtual based Account Executives at all levels in multiple cities. Virtual Based Account Executives.

Senior Account Executives on the Emerging Brands Team use consultative selling to learn about the overall catering operations and goals of each brand to help corporate and franchise locations achieve their revenue goals through partnership with ezCater. Senior Account Executive, Emerging Brands (Rem

Virtual Based Account Executives. Our client is seeking virtual based Account Executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Be part of a team focused on increasing adoption of Amazon Web Services by developing strategic accounts within the Fortune 2000 in the Retail CPG vertical. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

A leading software vendor focused on employee experience is seeking a Senior Account Executive in Boston.

A leading research firm in Boston is seeking a Senior Account Executive to generate new business and engage C-level executives. Ideal candidates are motivated, accountable, and possess excellent communication skills.

Prospect, engage, and build relationships with C-level executives and IT decision-makers.

Virtual Based Account Executives. Our client is seeking virtual based Account Executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Senior Enterprise Account Executive - Boston. Account planning and execution skills. Flexible Spending Account (FSA).

Virtual Based Account Executives. Our client is seeking virtual based Account Executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

A leading enterprise software company is seeking an experienced Account Executive to drive software sales in the Northeast region, including Massachusetts, New Jersey, and Pennsylvania.

Viant has an exciting opportunity on our Boston sales team for a Senior Account Executive to evangelize new business, generate awareness, and grow sales of the Viant DSP with a focus on ad agencies and advertisers in the Boston metro area. Expand Viant’s footprint across the territory and within k

A leading provider of data management software is seeking an experienced Americas Embedded Account Executive for Medical to drive adoption of innovative technologies across the healthcare sector.

Virtual Based Account Executives. Our client is seeking virtual based Account Executives at all levels in multiple cities.

The Commercial Account Executive at OutSystems will cover a Northeast territory, add new logos, manage the entire sales process from discovery to close, and will leverage his or her network to gain access to selling opportunities. Call on and develop relationships with C-level executives across busi

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

The Senior Account Executive is an enterprise software sales professional who sells a platform of software solutions to Global 1000 clients. Demonstrated history as a consistent top performer selling software solutions to senior executives with quotas in excess of 2M, selling large transactions. Thi

Virtual Based Account Executive. Our client is seeking virtual based account executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based Account Executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

Virtual Based Account Executives. Our client is seeking virtual based account executives at all levels in multiple cities.

IANS is seeking multiple Senior Account Executives (SAE) to join our Enterprise sales team. Executive level communication and presentation skills. Experience generating discovery meetings with target account.

A prominent recruitment firm in Boston seeks a driven Sales Account Executive to lead B2B initiatives.This full-time role offers a competitive base salary, uncapped commissions, and world-class training.Responsibilities include building client relationships and generating new business opportunities.

A leading telecommunications provider in Boston is seeking a Global Account Manager to identify business opportunities and manage client relationships.

Job Description Introduction Axtria is a leading global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to improve their lives. Since our founding in 2010, innovation has been our winning differentiation, and we continue to leapfrog competition with platforms that deploy Artificial Intelligence and Machine Learning. Our cloud-based platforms - Axtria DataMax™, Axtria InsightsMax™, Axtria SalesIQ™, Axtria MarketingIQ™ and Axtria CustomerIQ™- enable clients to efficiently manage data, leverage data science to deliver insights for sales and marketing planning, and manage end-to-end commercial operations. We work with over 100 Life Sciences companies, many with multiple engagements globally across 75+ countries. We continue to win industry recognition for growth and are featured in some of the most aspirational lists – INC 5000, Deloitte FAST 500TM, NJBiz FAST 50, SmartCEO Future 50, Red Herring 100, and several other growth and technology awards. Axtria was recognized by Gartner in six areas in its 2023 Hype_Cycle for Life Sciences Commercial Operations, 2023. Axtria is looking for exceptional talent to join our rapidly growing global team. People are our biggest perk! Axtria is recognized for its organizational culture in both US and India, including certification by the Great Place to Work® Institute. Our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. Axtria Institute, our in-house university, offers the best training in the industry and an opportunity to learn in a structured environment. A customized career progression plan ensures every Axtrian is setup for success and able to do meaningful work in a fun environment. We want our legacy to be the leaders we produce for the industry. Will you be next? Client Partner – Life Sciences (Analytics, AI & Cloud Platforms) Axtria is a global leader in cloud software and advanced analytics for Life Sciences, helping pharma and biotech companies transform commercial strategy, execution, and patient impact through data, AI, and technology. We’re looking for a Client Partner to own and grow strategic enterprise relationships, serve as a trusted advisor to senior executives, and expand our footprint across analytics, AI, and cloud platforms. Why This Role Matters • Own and grow strategic Life Sciences accounts at the executive level, • Influence commercial strategy, analytics, and AI-driven transformation, • Lead account growth, P&L, and delivery quality in a high-visibility role, • Work with global clients across 75+ countries in a fast-growing, innovation-led firmWhat You’ll Do, • Build trusted relationships with CXO, EVP, and VP-level leaders, • Own account strategy, growth planning, and P&L, • Expand existing buying centers and open new ones across Commercial, Data & IT, • Drive growth across Axtria’s analytics, AI, and cloud platforms, • Partner with delivery and product teams to ensure exceptional outcomes, • Shape proposals, POVs, and executive-level content to win large engagementsWhat We’re Looking For, • 12–15+ years in Life Sciences consulting, analytics, enterprise software, or senior pharma roles, • Strong track record of enterprise sales, account growth, and executive engagement, • Experience running or influencing $20M+ P&Ls preferred, • Ability to translate data, analytics, and AI into business impact, • Executive presence, strong storytelling skills, and commercial acumenWhy Axtria, • Industry leader in AI-driven Life Sciences commercial transformation, • Recognized for innovation, growth, and culture (Great Place to Work®), • High-impact role with clear visibility, ownership, and career growth, • Collaborative, transparent culture that develops industry leaders Pay Transparency Laws Salary range or hourly pay range for the position The salary range for this position is $204,250 to $312,000 annually. The actual salary will vary based on the applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. The salary range reflected is based on the primary work location of Berkeley Heights, New Jersey. The actual salary may vary for applicants in a different geographic location. Powered by JazzHR oiRihhRX41

This organization is a global leader in type design, font technology, and digital brand expression.For decades, it has helped some of the world's most recognizable brands deliver consistent visual identities across print, web, mobile, and product interfaces.The company provides an extensive library

This organization is a global leader in type design, font technology, and digital brand expression.For decades, it has helped some of the world's most recognizable brands deliver consistent visual identities across print, web, mobile, and product interfaces.The company provides an extensive library

As the Senior Outside Sales Account Executive on our Enterprise Accounts Team, you will be accountable for bringing creative, real-world solutions for our client's print management needs in the Boston, MA marketplace. Your role as Senior Outside Sales Account Executive will be to sell a full range o