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Job DescriptionEverly Health's mission is to transform lives with modern, diagnostics-driven care, and we believe that the future of healthcare is meeting people where they are. Headquartered in Austin, Texas, Everly Health is the parent company to Everlywell, Everly Health Solutions, Natalist, and Everly Diagnostics. We've set a new standard of people-focused, diagnostic-driven care that puts patients at the center of their own health journey. Our infrastructure guides the full testing experience with the support of a national clinician network that's composed of hundreds of physicians, nurses, genetic counselors, PharmDs, and member care specialists. Our solutions make world-class virtual care more attainable with rigorous clinical protocols and best-in-class science to tackle some of the healthcare industry's biggest problems. We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance. In this exciting client-facing role, you’ll wear multiple hats to drive revenue growth, operational excellence and provide stellar customer service. The Account Manager should be able to juggle multiple responsibilities amongst your clients, many of those roles defined below.Responsibilities: • Serve as main client-facing representative for enterprise accounts., • Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients., • Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience., • Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans., • Collaborate with cross-functional teams to optimize all programs deployed for accounts., • Engage clients in identifying key metrics and deliver performance reports within SLAs., • Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline., • Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition., • Present account updates to Everly Health Solutions leadership team as neededWho You Are:, • 3-5 years of account management experience in the healthcare industry required., • Bachelor’s Degree required - business or science related field preferred., • Track record of successfully owning growing a book of business across multiple accounts., • Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions.Skills & Abilities Required:, • Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality, budget, or timelines., • Results-focused and self-motivated, with a flexible and entrepreneurial mind-set., • Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify, evaluate and exploit new business opportunities., • Ability to leverage and use AI with fluency and understanding, • Excellent interpersonal and communication skills are essential (written and verbal)., • Strong executive presence, communication (verbal and written) and presentation development skills/, • Ability to thrive under pressure and manage multiple priorities simultaneously., • Potential to work both independently and as part of a team., • Proven ability to develop and sustain strong relationships both inside and outside the organization., • Exercises good judgment and diplomacy with both clients and internal teams., • Prior experience in a fast-paced and evolving atmosphere a plus.

Job Description Accelerate Your Sales Career at Superior Skilled Trades! We're looking for an energetic Account Manager to join our fast-growing skilled trades staffing sales team! This an individual contributor, heavy outside B2B sales position in which would you be selling our staffing services and workforce solutions, and managing our client relationships within the construction industry. The role requires ample time in the field, visibility in the branch, daily use of Hubspot, and superior skills in prospecting new business, managing a sales pipeline, and relationship building. Qualifications • Must have a minimum of three (3) years of experience in Construction / Skilled Trades Staffing Sales., • A proven track record in B2B sales and client management within the construction industry., • Proficiency with CRM platforms and adeptness at managing detailed client information., • Exceptional negotiation and rapport-building skills., • Strategically generate and develop new customer accounts to boost revenue., • Prospect for new business, manage a pipeline and sales funnel, and track activity using Hubspot., • Cultivate strong relationships with contractors and subcontractors, employing both outside and inside sales techniques., • Drive consistent quarter-over-quarter growth and profitability, surpassing targets., • Lucrative Earnings: Enjoy a total compensation package ranging from $65,000 to $125,000+, which includes a competitive base salary and uncapped commissions that reward your sales achievements., • Strategic Autonomy: Take charge of your sales territory with the freedom to implement strategies that best fit your approach, all supported by SST’s comprehensive resources., • Growth and Opportunity: Capitalize on the chance to grow with a company that’s rapidly expanding, offering numerous opportunities for career advancement and professional development., • Work Flexibility: Embrace the convenience of working in both our branch location, as well as spending ample time in the field., • Culture and Benefits: Become part of a vibrant company culture dedicated to employee welfare, complete with a full benefits package, and a supportive environment that fosters both personal and professional growth. INDH Powered by JazzHR gfgsHVY9Gf

Job Description Are you an experienced and ambitious sales professional with a passion for driving B2B growth in the SaaS industry? Kahoot! is seeking a highly motivated Senior Account Executive to join our amazing Americas Sales team. In this role, you will manage the entire sales process, build strong pipelines, and contribute to a collaborative culture, all while becoming a trusted advisor for our customers in our core Kahoot! products. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you! The position is located at our office in Austin, Texas. We ask that our staff are able to be in the office 4 days per week. The position reports to the Senior Manager, Enterprise sales. Responsibility The Senior Account Executive's main responsibility is to manage the entire sales process in their area of responsibility. They must also build and manage a strong pipeline and drive sales in their business segment for accounts across industries. Main duties • Manage the entire sales process - from initial contact to closing the deals, • Drive initiatives to build and maintain a strong pipeline through account management and outbound initiatives that creates revenue quarter over quarter, • Contribute to a culture where your team member supports and cares for the success of each other, ensuring each team member contributes to our overall health and achievement as a team., • Be the subject matter expert in presenting the value and drive the sales process of Kahoot! at Work suite, • Work closely together with our Customer Success team, Sales Engineering team, Product team and rest of the commercial team defining business objectives and use cases to ensure high business outcomes for the customers and to ensure we reach our goals., • Utilize HubSpot (CRM) to manage and record all account activity, including maintaining accurate and up-to-date quotations, account activities, opportunities, and leads, • Provide regular business pipeline reports/forecasts, including ad-hoc reporting as needed, • Enable customer resources on the product including developing presentations, Customer pitch, demos as well as attend outside sales events as needed., • Educate and support Americas Sales team on internal products and tools that enable revenue generations, • Responsible for following processes and procedures in the team, including submitting invoices on supplier portals, tax compliance and other administrative tasks relevant to our customers., • Perform other duties and projects as assigned. About Kahoot! The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement. Since launching in 2013, Kahoot! has become a global leader, hosting hundreds of millions of sessions with over 12 billion cumulative participants across 200+ countries and regions. The Kahoot! Group includes Clever, the top US K-12 EdTech platform, and popular learning apps like DragonBox, Poio, Drops, Actimo and Motimate. Headquartered in Oslo, Norway, we also have offices in the US, UK, France, Finland, Australia, Singapore, Japan, Estonia, Denmark, Spain, and Poland. Let’s play! Our K!rew At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we’re a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive. If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world. Requirements • Higher university degree (Bachelor's degree minimum), • Proven track record of developing and drive B2B sales preferably from Software (SaaS) Sales, • 5+ years experience in solution selling to stakeholders on different levels including c-level and building relationships with all key stakeholders, • Experience in working with larger enterprises will be considered as an advantage, • Experience in working with larger enterprises and carry $1M+ quotas will be considered an advantage, • Ambitious, self-driven and energized by a performance, fast-paced and dynamic environment, • A competitive compensation package, • Health, dental and vision insurance plans, • 401k plan, • PTO - 25 days annual PTO from start date in company, • Flexible working, • Buddy program, • Social and company events (virtual and in person), • A diverse, friendly and international environment, • Paid parental leave, • Broadband and phone contributions

Job DescriptionEmployee Benefits Account ManagerSalary: $75,000 – $90,000 + Benefits Location: Austin, TX We are seeking an experienced Employee Benefits Account Manager to join a dynamic team in Austin, TX. This role is ideal for a professional with a proven track record in managing small (2–25 lives) to mid-sized (25–500 lives) group benefits accounts, providing exceptional client service, and collaborating closely with Producers. Key Responsibilities • Manage a book of group benefits clients ranging from 2–500 lives., • Attend open enrollment meetings and client meetings with Producers., • Assist with marketing, RFP preparation, and implementation of benefit plans., • Handle renewals, conduct presentations, and manage day-to-day service needs., • Build and maintain strong relationships with carrier representatives and underwriters., • Stay current on carrier rating plans, programs, and industry best practices., • Provide support for client enrollments, benefit inquiries, product knowledge, and claims resolution., • Prepare proposals and assist with sales presentations as needed., • Maintain client information across multiple agency management and benefits administration systems., • Ensure accurate and timely communication with clients, addressing service requests and resolving issues efficiently.Qualifications, • 3–5 years of experience in health insurance and ancillary products., • Active Texas Life & Health Insurance License., • Background in an insurance agency, TPA, medical practice, or carrier setting., • Experience managing a book of employee benefits business or handling claims/billing issues in a medical practice., • Proficiency with Microsoft Office (especially Excel) and familiarity with agency management systems., • Strong knowledge of Health Savings Accounts (HSA), Health Reimbursement Accounts (HRA), Flexible Spending Accounts (FSA), COBRA, ERISA, and DOL guidelines.

Job DescriptionDescription: Job Summary General Managers own every aspect of their restaurant’s operations. They uphold promises to their Team, their Guests, and the Business. General Managers direct, lead, and coordinate the planning, organizing, training, ground roots marketing and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. Essential Functions Staffing, Training and Development: • Works with Head Trainer to ensure training materials available are consistently and effectively used in team member training., • Upholds GM Training promises., • Restaurant team is coached, trained and developed in their job roles for all work areas., • The restaurant is provided with the tools, education and experience to perform individual job descriptions to standards., • Ensures that all new team members attend orientation and sets up certified trainers for each day of training., • Personally, follows up with both team members and trainers. Conducts performance oriented training and maintains accurate training records., • Supports the manager-in-training training program when needed., • Analyzes own strengths and weaknesses., • Develops self-improvement objectives, goals and an implementation plan utilizing training programs., • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines., • Cost goals are met for food., • Labor goals are negotiated and met, work is completed daily (no O.T. is scheduled)., • Kitchen Manager is held accountable for negotiated product, labor and operating account goals., • Financial information is prepared accurately and on time, invoices checked for accuracy., • Menu and Special items enhance sales and provide a good price and value., • Leads the process in the development of budgets, projections, goals, objectives, and business plans., • Balances the safe daily, maintains control over the POS system and conducts periodic audits to ensure accountability of assets., • Makes bank deposits accurately and on time., • Practices sound security measures always securing people, monies, records, information and equipment., • Follows administrative guidelines and procedures. Completes and maintains accurate records/paperwork., • Responsible for recruiting and hiring of awesome team members., • GM responsible for all final hiring decisions., • Maintains team member personnel files and keeping them up to date using the file audit form., • Conducts timely, effective team member and leadership performance reviews. Quarterly with team members and weekly with managers., • Completes new hire forms properly and efficiently., • Performs opening and closing administrative procedures accurately and timely., • Report all gross over/shorts immediately along with explanation., • Completes proper forms for payroll and checks all payroll records at the end of every shift to ensure accuracy., • Develops and maintains schedules to match sales forecasts/budgets., • Properly uses and documents team member disciplinary actions., • Understands and promotes the Hopdoddy culture, stays abreast of marketing and competitive issues/events, uses industry knowledge to benefit the organization., • Seeks and welcomes the opportunity to learn new techniques and tasks., • Builds support and commitment among others around company initiatives., • Follows direction in all delegated tasks and projects., • Has a positive attitude and approach to the job., • Demonstrates the highest standards and acts as a role model for team members., • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations., • Posts important and relevant information for leadership and team members., • Through his/her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant., • Ensures food is prepared in accordance with Company standards and recipes., • Ensure food safety and security processes and procedures are followed., • Ensures proper staffing and operation of the restaurant., • Leadership includes time spent providing direction to team members as well as exceeding guest expectations., • Ensures product inventory is maintained and sufficient to support operations., • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe and sanitary restaurant is completed following Hopdoddy policies and procedures., • Provide warm, Hopdoddy Hospitality with a smile and eye contact., • Interacts effectively with guests providing them an excellent dining experience., • Conducts table visits regularly and strives for 100%., • Utilize the “Guest Right of Way” always., • Proactively handles guest complaints with a sense of urgency, poise and good judgment., • Establishes guest service and satisfaction as a priority through personal example and follow-through., • Monitors guest feedback daily., • Provides coaching of Team Members on guest service., • Motivates team members to learn and perform quality work., • Develops teamwork. Provides quality time with team members through the open-door policy., • Responds in a timely manner to team member’s needs, concerns and complaints., • Regularly praises and effectively coaches team members., • Models personal excellence and consistency in day-to-day behaviors and accomplishments., • Identifies and analyzes problems and develops workable solutions., • Maintains consistent performance standards for all team members., • Increases effectiveness through proper use of delegation and work assignments., • Conducts weekly Leadership Team Meetings (LTM) and participates in team member meetings, coaching and developing the leadership team and team members., • Communicates effectively with leadership team, team members and guests verbally and in writing when appropriate., • Conducts walkthroughs and reviews all shopper scores., • Shows initiative and sense of urgency in accomplishing tasks and projects., • Performs multiple tasks effectively and efficiently., • Works efficiently to meet commitments in a timely manner., • Remains composed when something unexpected occurs., • Demonstrates consistency in approach and behavior., • Comes to work on time ready for the shift and does not leave until the next shift is setup for success., • Has personal development plan in place to reach the next level., • Leadership One on One’s done weekly. Requirements: Minimum Qualifications • Team Player with a sense of humor., • High school diploma or equivalent required., • Must demonstrate good math and communication skills., • Minimum 3 years’ experience as a salaried Manager in full service or fast casual restaurant., • Demonstrated leadership skills, including coaching, directing, and motivating a team., • Knowledge of Job, • Initiative, • Adaptability and Flexibility, • Organization and Planning, • Analytical Ability, • PC Skills - Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook ? Creativity, • Working Relations, • Communication, • Development of Team Members, • Must be able to lift 30lbs frequently and up to 80lbs occasionally., • Responsible for utilizing office/restaurant equipment. The effective operation of equipment requires the use of all limbs, fingers and the ability to see., • Position requires standing, bending, and walking the entire workday. This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Job Description About Dialpad Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you'll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic. Your role As an Account Executive, Enterprise, you will own the complete sales process from start to finish. You'll work closely with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to take a large-sized business prospect to an active Dialpad client. In addition, you'll help businesses solve complex communications problems felt by everyone around the world. Dialpad's Account Executive, Enterprise will solve tangible client challenges by redefining their definition of what's possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you'll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad! Dialpad's Enterprise sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process. This position reports to a Regional Vice President. What You'll Do • Build strategic outbound campaigns and sequencing to source your own opportunities, including calling, emailing, and texting leads to set up introductory meetings., • Prospect into target accounts and identify stakeholders and champions., • Convert leads to opportunities and create the necessary pipeline required to achieve your quarterly/annual sales quota., • Own the end-to-end sales process, including:, • Leading discovery sessions with leads and prospects., • Working with Sales Engineering to prepare for and deliver product demonstrations., • Leading technical sessions to validate product viability, adherence to customer InfoSec requirements, and overall product fit for the prospective customer., • Creating and maintaining account plans required to identify areas for opportunity across strategic global customers., • Managing the contracting process from beginning through full contract execution and interfacing with Dialpad and customer finance, legal, and procurement personnel., • Have weekly 1:1s with your Manager comprised of coaching, key deal reviews, forecasts, and career roadmap., • 5+ years of sales experience in an ever-changing environment., • Transferable experience in the telecommunications, contact center, or unified communications industries., • Experience in managing and closing strategic deal cycles that include multiple business units and stakeholders. Don't meet every single requirement? If you're excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Job DescriptionDescription: Assistant Branch Manager – Shoal Creek| Location: 8929 Shoal Creek Blvd, Austin Tx, 78759|Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm Austin Telco Federal Credit Union is seeking an Assistant Branch Manager to lead teller operations and ensure exceptional member service. This role is responsible for supervising daily branch activities, supporting staff, and maintaining operational excellence. The ideal candidate will have strong leadership skills, banking experience, and a member-first mindset. What You’ll Do: • Supervise tellers in processing counter, mail, and phone transactions, • Open and close the branch and oversee daily operations, • Provide accurate, courteous service to members in person and by phone, • Open new accounts and assist with loans, IRAs, HSAs, CDs, and business accounts, • Maintain and balance cash drawers and vaults, • Assist with fraud/dispute paperwork and issue stop-payments and cards, • Support mobile deposits and online account services, • Lead audits, cash ordering, and vault balancing, • Serve as acting branch manager when needed, • Promote credit union products and services through cross-selling, • Attend training sessions and support continuous improvement, • Lead and coach branch staff to ensure high performance and member satisfaction, • Assign and direct daily work, assess performance, and provide feedback, • Resolve conflicts and support professional development, • Foster a culture of accountability, collaboration, and growthWhat You Bring:, • High school diploma or GED required, • Minimum 2 years of supervisory experience in a credit union or bank, • Strong communication, reasoning, and math skills, • Ability to operate standard office equipment (e.g., calculators, scanners, coin counters), • Familiarity with security procedures and fraud/dispute processes, • Regular and punctual attendance is essential, • Must be available for occasional afterhours, weekend, and on-call support, • Ability to work independently and handle branch operations in manager’s absenceWhat We Offer:, • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more., • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones., • Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals., • Community Engagement: Volunteer opportunities and credit union-sponsored events.Additional Requirements, • Good credit standing (verified prior to hire) Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements:

Job DescriptionAccount Manager Location: Austin, TX Department: Sales & Account Management Reports To: VP of Sales Job Type: Full-time Position Summary Marco Fine Arts (MFA) is a leader in fine art publishing and print-on-demand manufacturing, working with high-profile artists and brands during an exciting period of growth. We are seeking an Account Manager who thrives in a fast-paced, entrepreneurial environment and takes ownership of projects from start to finish. The Account Manager will play a key role in managing multiple accounts, driving incremental sales growth, and uncovering new business opportunities across client organizations. This role requires a proactive self-starter with a proven track record in account management who can build strong client relationships while collaborating effectively with internal teams. Key Responsibilities: • Manage day-to-day operations for a diverse portfolio of accounts, ensuring client needs are consistently met and exceeded., • Identify and pursue new opportunities within existing accounts and across client organizations to drive revenue growth., • Serve as the primary point of contact, developing long-term partnerships and ensuring client satisfaction with MFA’s products and services., • Drive incremental sales growth through upselling, cross-selling, and uncovering new revenue streams., • Collaborate with internal teams, including sales, planning, operations, and other divisions, to ensure seamless execution of projects., • Monitor, track, and report on account performance, providing updates and insights to senior management., • Proactively identify and resolve account issues and challenges, ensuring timely and effective solutions., • Partner with the planning team to analyze business performance and ensure seasonal plans align with company growth objectives. Qualifications: • 2–3 years of experience in account management or business development, preferably in manufacturing or eCommerce., • Proven track record of driving sales growth and managing multiple accounts simultaneously., • Tenacious, resilient, and persuasive, with the ability to take initiative and deliver results independently., • Strong communication (oral and written), organizational, analytical, and presentation skills., • Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite (particularly Excel & PowerPoint)., • Familiarity with CRM tools. Preferred Experience Background in manufacturing, print-on-demand production, or eCommerce industries. Strong knowledge of account management best practices and ability to apply them effectively. Benefits • Must be based in Austin, Texas, with a hybrid schedule (3–4 days in office)., • Opportunity to collaborate with high-profile artists, brands, and strategic accounts., • Direct visibility to leadership and clear opportunities for career advancement in a high-growth company., • Entrepreneurial, collaborative culture where contributions are valued., • Competitive compensation package., • Medical, dental, and vision coverage, • 401(k) retirement plan, • Paid holidays and generous PTO, • Career growth and promotional opportunities

Job DescriptionAbout ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few! At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us and we are well on our way toward becoming a global success story. But most of all, we love what we do and we are looking for like-minded people to join us on this amazing journey! About the Role We are seeking a passionate Enterprise Technical Support Specialist to join our growing global Customer Support Team. Bringing previous experience working with Point of Sale (POS) Payments or within a SaaS company, you will be responsible for supporting our largest customers and deliver exceptional service to ROLLER's most critical customers. You will become an expert in your platform and use prior knowledge from working in a SaaS company to troubleshoot questions from our customers and provide timely & quality responses to them. This role requires excellent communication, technical and collaboration skills to ensure the team's success and our customer's success. What You'll Do Customer Advocacy & Support Operations • Become a Trusted Advisor for Priority Support Clients., • Ensure prompt, effective resolution of high-priority tickets while maintaining excellent communication with stakeholders., • Proactively monitor key account health and partner with Customer Success Managers (CSMs) and Product/Engineering on known issues., • Monthly meetings with Priority Support Accounts to ensure their success and meet KPI/SLA requirements., • Stay informed on new feature releases and how they might impact your client's processes.Process Improvement & Quality Assurance, • Identify recurring problems and contribute to root-cause analysis and process enhancements., • Collaborate with our Technical Writing team to create internal playbooks for Priority Support accounts and Resolution Guides to help us scale our support into the future., • Help maintain and improve SOPs, workflows, and knowledge base documentation related to priority support functions.Cross-Functional Collaboration, • Raise issues internally on behalf of the Enterprise Support clients to advocate for customers and resolve complex technical issues. About You You've been there, done that, and have a bias for action and results. You know that building extraordinary foundations and positive relationships is the key to driving engagement and ensuring the strategic pieces of work land with positive impact. But you also bring: • You must have experience working in a similar role within a SaaS or POS Payments business., • In-depth and demonstrable experience with API troubleshooting, • Skilled at engaging in complex technical discussions with business owners and executive stakeholders to align solutions with strategic goals., • Ensure prompt, effective resolution of high-priority tickets while maintaining excellent communication with stakeholders., • Proactively monitor key account health and partner with Customer Success Managers (CSMs) and Product/Engineering on known issues., • While the role is hybrid, you will be located in Austin, Texas., • Formal IT qualifications, bonus if you have a bachelor's degree in a related field., • 2+ years proven experience working with Enterprise customers in a software or technology environment., • Experience working with Slack, JIRA, Google Sheets, Salesforce., • Strong written & verbal communication skills., • You will be very tech-savvy and able to pick up new tools very quickly., • Willing to proactively self-learn about technology and work autonomously in a fast-paced, entrepreneurial environment., • You have demonstrated experience with troubleshooting methodologies and implementing them in your workflow., • Great customer service skills; demonstrated experience is a must!, • High level of organizational skills and time management skills., • Strong attention to detail. Perks! • You get to work on a category-leading product that customers love in a fun, high-growth industry — check our Capterra and G2 reviews., • 4 Weeks of Annual Leave and 4 ROLLER Recharge days per year (that's 4 additional days of leave that we all take off together as a team to rest and recuperate)., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and wellbeing — access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect

Job Description IMPORTANT! To be considered for this role, please submit: • A cover letter explaining how your skills and experiences qualify you for this position Job Title: Global PetRelocation Manager Reports To: CEO Supervises: N/A Location: Remote, no travel required Location Requirement: This position is fully remote; however, we are only able to consider candidates who are legally authorized to work in the United States at this time. Unfortunately, we are not equipped to provide international sponsorship or support for visas or work permits. Applicants must be currently residing in the U.S. and eligible for employment. Video Prompt: What’s something you’ve learned recently? We’d like to hear you talk briefly about something you’ve learned recently—anything at all. It doesn’t have to be technical or job-related. We’re more interested in how you reflect and communicate than in the topic itself. Think of it as a casual check-in with a future teammate. Need ideas? It could be a tool you explored, a project you tackled, something that changed your mindset, or a takeaway from a recent experience (work or personal). Just speak naturally—no slides or polish needed. How to share: Record using any method you like (e.g., your phone, Loom, etc.), and upload it to a platform of your choice—such as Loom, Google Drive, Dropbox, or YouTube set to “unlisted.” Then, include the link in your cover letter. Your video will be reviewed by our hiring team and may be shared with relevant internal team members involved in the interview process. It will not be posted publicly or used outside of this process. Compensation • Base salary: $50,000–$55,000 starting range, • Performance-based raises, up to $75,000 base, • Quarterly bonus tied to individual revenue contribution ABOUT US: We've been helping pets move all over the world since 2004. Our passionate team is fully remote, working from various locations but united by a shared love for animals and problem-solving. We believe in fostering a collaborative and supportive remote work environment where every team member’s contribution is valued, and we take immense pride in what we do. Check out this short video to see why we love our jobs at PetRelocation. PetRelocation provides management of full-service transportation services for pets around the globe. No move is too great nor animal too exotic for our team and our extensive international network. We handle everything from pre-export paperwork to international quarantine laws, from flight bookings to customs clearance. There are many life circumstances that prompt customers to seek our services, including relocation for job opportunities, employment transfers, military assignments, retirement, and more. ABOUT YOU: Loving animals isn’t just a plus – it’s a prerequisite. We are seeking individuals who not only cherish their pets but are also dedicated to using their experience and passion to help our customers relocate the pets they love. As a Global Pet Relocation Manager, you will be responsible for managing the end-to-end process of pet relocations for clients, including Relocation Management Companies, employers, and pet owners. Your primary focus will be on building value and winning business by connecting with clients, providing exceptional customer service, and ensuring successful pet relocations. This role demands strong relationship management skills, effective communication, and excellent organizational abilities. You will work closely with internal team members and external service partners to coordinate logistics, comply with regulatory requirements, and deliver a seamless relocation experience. Adaptability, strong problem-solving skills, and a customer-centric approach are essential. In this position, you will build trust by managing communication and expectations around our service offerings while coordinating with both internal service team members and external service partners. Your support will reinforce the purchase decision and value proposition, ensure customer satisfaction and retention, and deliver outstanding customer service. The ideal candidate will excel in relationship management, effectively communicating complex topics with empathy and clarity. Proficiency in organization, prioritization, and problem-solving is crucial. A strong passion for working closely with global clients, pet owners, and service partners, along with a proactive and can-do attitude, is vital. Since the role operates with minimal supervision and requires independent judgment, you should be comfortable collaborating with a diverse range of individuals both within and outside the company. Adaptability to constant change and frequent ambiguity is essential, as the position will continuously evolve to align with the dynamic rules and regulations of the global mobility and logistics industry. Expected Performance Outputs: • Sales and Revenue Contribution: Consistently achieve or exceed quarterly sales and revenue contribution goals, driving the financial success of the company through effective client acquisition, relationship management, and successful pet relocations. Essential duties and responsibilities: Client Acquisition and Management • Lead Qualification: Utilize multiple funnels and resources to identify and qualify potential clients., • Sales Pipeline Management: Convert leads in Salesforce (SF) and maintain an organized opportunity pipeline., • Client Consultation: Engage with clients to gather information, build value, and close sales., • Research and Compliance: Investigate and stay updated on travel requirements, logistical concerns, and regulations to ensure all relocations comply with international standards., • Move Planning: Determine the safest and most comfortable move options for pets, ensuring all arrangements align with brand standards., • Documentation and Verification: Request, review, and verify pet vaccination records and other required documents to facilitate smooth relocations., • Service Partner Coordination: Reach out to global service partners to obtain accurate quotes, verify travel requirements, and secure necessary import/export permits., • Service Partner Liaison: Collaborate with global service partners to verify vet records, schedule final vet visits, and obtain necessary import/export permits and government endorsements., • Itinerary Coordination: Organize and finalize travel itineraries, including manifest cargo, flight bookings, and logistics with service partners., • Pre-Travel Guidance: Provide clients with tips and guidance for move day preparation., • Main Point of Contact: Serve as the primary contact between service partners and clients throughout the relocation process., • Journey Monitoring: Track the pet's journey to ensure all necessary steps and paperwork are completed, and address any issues that arise during travel., • Rapport Building: Establish personal connections with clients to build rapport and trust., • Timely Communication: Ensure prompt and professional communication with clients, external partners, and team members., • Issue Resolution: Address client requests, concerns, and inquiries promptly and effectively to maintain satisfaction., • Process Enhancement: Actively identify opportunities for improving processes and share ideas for enhancing efficiency and client experience., • Proficiency in Microsoft Office Suite., • Prior experience with a customer relationship management (CRM) system., • Excellent relationship management skills with a customer-solution focus., • Strong organizational, planning, and prioritization abilities., • Exceptional communication skills, both written and verbal., • Ability to handle ambiguity, adapt to change, and work under minimal supervision., • Proven problem-solving skills and ability to make appropriate recommendations., • Strong attention to detail and information gathering abilities., • Ability to exercise independent judgment and discretion while adhering to company policies., • Experience in the logistics, travel, or animal care industry., • Prior experience building processes and procedures., • Proficiency with Salesforce., • Prior experience working remotely or in a distributed team environment is preferred., • We are a global services company, so there will be occasions when pet owners and global service partners will require your assistance outside of standard office hours. Diversity and Inclusion: We believe that diversity of thought and experience strengthens our team and enhances our ability to serve our global clientele. We are committed to fostering an inclusive environment where all team members feel valued and empowered to contribute their unique perspectives. PetRelocation Perks: Work Life Balance • Open paid time off from the start, with a recommendation to take around two weeks during the first year., • Benefits (Medical, Dental, Vision) with company contribution, • Telemedicine Medical Visits, • Wellness Program with rewards, • Ability to Contribute to your 401k account, • Firsthand experience with international countries and cultures, • Independent workflow

Job Description GIA STONE TEXAS — NOW HIRING Regional Sales Consultant/Trade Account Executive (Bilingual – English/Spanish) Austin, TX | Full-Time | Base + Commission + Bonuses (1099) ENGLISH VERSION About Gia Stone Texas Gia Stone Texas is a premium importer and supplier of quartz and natural stone serving fabricators, builders, and designers across Central Texas. Under new management, we are rebuilding our local presence with a commitment to integrity, fast response, and strong partnerships. Position Overview We’re seeking a bilingual Trade Account Executive who will become the face of Gia Stone in the Austin area. This role involves visiting fabrication shops, builders, and designers daily to present inventory, generate new relationships, and manage accounts with personalized service. Responsibilities • Visit 3–4 fabrication or design shops daily., • Present current inventory, new arrivals, and pricing updates., • Reconnect with former clients and develop new trade relationships., • Manage leads and client communication via WhatsApp, phone, and email., • Post short bilingual videos or stories from the field weekly., • Fluent in English and Spanish., • Experience in construction, countertops, stone, tile, or design sales preferred., • Outgoing personality and professional appearance., • Reliable transportation and smartphone., • Base Pay: $1,200 per month (guaranteed), • Commission: Per slab sold, • Bonuses:, • $500 monthly for sales over $20,000, • $1,000 quarterly for consistent high performance, • Work directly with ownership — no middle layers., • Stable, growing inventory and loyal fabricator network., • Opportunity to grow into Regional Sales Manager. VERSIÓN EN ESPAÑOL GIA STONE TEXAS — ESTAMOS CONTRATANDO Ejecutiva/o de Cuentas Comerciales (Bilingüe – Español/Inglés) Austin, TX | Tiempo completo | Sueldo base + Comisión + Bonos Sobre Gia Stone Texas Gia Stone Texas es un proveedor premium de losas de cuarzo y piedra natural para fabricantes, constructores y diseñadores en Texas. Bajo nueva administración, estamos reconstruyendo nuestra presencia local con un enfoque en integridad, servicio rápido y relaciones sólidas. Descripción del Puesto Buscamos una persona bilingüe (español/inglés) para representar a Gia Stone en el área de Austin. El trabajo consiste en visitar talleres de fabricación, constructoras y diseñadores para mostrar inventario, abrir nuevas cuentas y brindar atención personalizada. Responsabilidades • Visitar de 3 a 4 talleres o clientes comerciales por día., • Presentar losas disponibles, nuevos productos y precios actualizados., • Reconectar con antiguos clientes y generar nuevos contactos., • Mantener comunicación por WhatsApp, teléfono y correo electrónico., • Publicar videos o historias cortas en redes sociales cada semana., • Hablar y escribir español e inglés con fluidez., • Experiencia previa en ventas de construcción, encimeras o diseño (preferido)., • Personalidad extrovertida y presentación profesional., • Vehículo propio y teléfono inteligente., • Sueldo base: $1,200 por mes (garantizado), • Comisión: Por losa vendida, • Bonos:, • $500 mensual si supera $20,000 en ventas, • $1,000 trimestral por desempeño constante, • Trabajo directo con los dueños — sin intermediarios., • Inventario estable y creciente con clientes fieles.