Compunnel Inc.
Product Development Coordinator
3 days ago
Tallahassee
Education • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Communication or other related field; or job-related experience on a year-by-year basis. Experience • Minimum of 7 years of experience in IT product development, engineering, or project delivery, with emphasis on software lifecycle management., • At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment., • Demonstrated ability to manage product development timelines, release planning, and stakeholder expectations across technical and business domains., • Experience coordinating software or system integration activities and ensuring post-deployment support and readiness for the ServiceNow platform., • Familiarity with agile and iterative delivery methods, backlog grooming, and sprint planning is preferred., • Experience working with government procurement and IT project governance (especially Florida’s 60GG-1 through 5, F.A.C.) is desirable., • Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership., • Experience with SharePoint 365, Microsoft Project, and collaborative product planning tools is highly desired. Primary Job Duties/ Tasks • The selected Manager, Product Development will perform duties including, but not limited to:, • Oversee and coordinate the delivery of software-based products or enhancements, from planning through implementation, across multiple teams and vendors., • Facilitate collaboration between business users, technical developers, and enterprise architecture to ensure product solutions meet business needs and technical standards., • Develop and maintain product roadmaps, release schedules, and delivery milestones., • Track and report on the status of development activities, readiness for release, and risk mitigation strategies., • Support business teams by translating requirements into actionable delivery plans and monitoring fulfillment through each development stage., • Serve as a liaison with end users, addressing integration questions, custom development issues, and post-deployment support planning., • Align product development timelines with available resources, funding, and procurement cycles., • Lead or support prototyping, technical evaluations, or solution testing efforts prior to production release., • Coordinate change management, customer communications, and stakeholder training related to new or updated product features., • Ensure smooth transition of new functionality from development to operations and user adoption. Job Specific Knowledge, Skills, and Abilities (KSAs) Product and Program Delivery: • Knowledge of ServiceNow best practices and methodologies for implementation, configuration, and maintenance., • Knowledge of software product lifecycle stages, including planning, design, development, testing, and deployment., • Familiarity with technical architecture alignment, product versioning, and maintenance release planning., • Skill in managing feature delivery timelines, backlog prioritization, and cross-team dependencies., • Understanding of product performance monitoring, customer feedback integration, and continuous improvement practices., • Ability to serve as a technical liaison, translating business requirements into functional designs or roadmaps., • Experience managing and reporting on schedule, cost, and quality metrics tied to product development milestones. Business and Technical Capabilities: • Knowledge of system development methodologies including Agile, Scrum, and Waterfall., • Ability to analyze business needs and recommend product-based technology solutions that meet those needs., • Strong communication skills for presenting complex information clearly to both technical and business audiences., • Experience aligning delivery goals with compliance, accessibility, and enterprise standards (e.g., ADA, security, Florida IT rules)., • Ability to evaluate and integrate new technologies into existing product platforms or roadmaps. Additional: • Proficiency with Microsoft Office products and collaboration platforms (Word, Excel, Project, Visio, SharePoint 365)., • Experience with product management or development tracking tools such as Azure DevOps or similar platforms., • Ability to coordinate multiple product release cycles while maintaining alignment with stakeholder expectations and funding schedules.