Administrative Assistant - clerk
5 days ago
San Antonio
Job DescriptionPosition Description: Today's Solutions LLC is seeking a detail-oriented, organized Medical Case Coordinator to provide administrative and case management support for our MSC New Hire Medical Evaluation Support Services contract. This fully remote position is the operational engine of the program you will manage case tracking, document routing, reporting, portal administration, and applicant communications that keep the clinical team focused on medical review rather than paperwork. This is a unique opportunity to contribute directly to a federal DoD healthcare program while growing your skills in federal contracting, health information management, and occupational health administration. No clinical license is required but healthcare administrative experience and extreme attention to detail are essential. Position Responsibilities: 95.00% - Key Responsibilities \tManage and maintain the medical case management portal open cases, update statuses, assign priority tags, track response time suspenses, and flag paused cases \tGenerate and distribute weekly open case, closed case, and paused case reports to MSC Force Medical and CSC/N1 per the Deliverables Schedule \tGenerate and distribute quarterly and annual ASR category trend reports, workload reports, and time-to-completion reports \tRoute applicant documents to clinical staff Screening Questionnaires, USCG Med Certs, MSP results, vaccine records, medical records \tPrepare administrative documents from templates Privacy Act Statements, CMC Letters, cover letters for clinical staff review and signature \tCoordinate applicant communications regarding outstanding requirements, case status updates, and document submission deadlines \tMaintain organized, HIPAA-compliant digital case files with accurate naming conventions per PWS standards \tLiaise with the OHS contractor to request MSP exams and receive results \tLiaise with the CIVMAR Support Center (CSC) to receive new applicant referrals and report case closure \tAssist with portal system administration, user access management, and report configuration \tMaintain strict HIPAA, PHI/PII, and CUI compliance at all times access to applicant medical records requires rigorous data handling discipline \tSupport phase-in activities, kick-off meeting preparation, and contract startup logistics Performance Measurement: Workload Expected workload: At an estimated 300600 ASRs/year (based on MSC's ~4,900-person workforce and active recruitment posture), Knowledge, Skills and Abilities: Required Qualifications - \tHigh school diploma required; Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, or related field preferred \tMinimum 2 years of administrative experience in a healthcare, medical office, or federal contractor environment \tAbility to obtain and maintain a favorably adjudicated Tier 3 / Secret security clearance \tProficiency with Microsoft Office Suite (Word, Excel, Outlook) and web-based case management or EMR systems \tStrong written communication skills you will draft and send official correspondence on behalf of the company \tExceptional organizational skills and ability to manage multiple open cases simultaneously Preferred Qualifications - \tRHIT or CPC credential (Registered Health Information Technician or Certified Professional Coder) aligned with Today's Solutions' core HIM expertise \tPrior experience with federal healthcare contracting, DoD, or VA programs \tFamiliarity with HIPAA Privacy Rule and CUI handling requirements \tExperience with case management portals, EHR systems, or health IT platforms \tVeterans and military spouses strongly encouraged to apply Physical Requirements: Full-time, MondayFriday, 07001700 local time. Fully remote. No clinical licensure required. Security clearance sponsorship provided. Additional Information: Benefits Access to medical, dental, and vision insurance \tPaid federal holidays \tPaid time off (PTO) \tHIPAA training provided and covered by company \tSecurity clearance sponsorship and processing covered by company \tGrowth opportunities within Today's Solutions' expanding federal healthcare portfolio About Today's Solutions LLC We are a veteran-led, mission-driven small business that has built our reputation on compliance, quality, and genuine care for the federal clients and employees we serve. We do not treat compliance as a checkbox it is foundational to who we are. When you join Today's Solutions, you join a team that takes its obligations to the Government, to applicants, and to each other seriously. We are growing, and the right people will grow with us. Job Advertisement: Administrative assistant needed! $40,000.00 - $55,000.00 Annually