¿Eres empresa? Contrata concierge candidatos en Estados Unidos
Job Title: Remote Assistant (Entry-Level) Company: Fierce Concierge Services Location: Remote (Work from Home) Job Type: Part-Time Industry: Event Planning / Hospitality About Us: Fierce Concierge Services is a boutique event planning company dedicated to creating unforgettable experiences for our clients. From intimate gatherings to large-scale celebrations, we handle every detail with precision, creativity, and care. We’re currently seeking a proactive and enthusiastic Remote Assistant to support our growing team. Position Overview: This entry-level position is ideal for someone who is organized, eager to learn, and has a passion for event planning, customer service, or administrative work. No prior experience is necessary—just a positive attitude, strong communication skills, and a willingness to grow with us. Key Responsibilities: • Provide administrative support to the event planning team • Manage emails, scheduling, and calendar updates • Conduct online research for venues, vendors, and supplies • Assist with client communications and follow-ups • Help maintain documents, checklists, and planning tools • Support the team with other tasks as needed Qualifications: • Excellent written and verbal communication skills • Strong organizational and time management abilities • Basic computer skills (Google Workspace, Microsoft Office, etc.) • Comfortable using or learning project management tools (like Trello, Asana, etc.) • Reliable internet connection and access to a computer • Self-motivated and detail-oriented What We Offer: • Flexible work hours • A supportive and creative team environment • On-the-job training and professional development opportunities • The chance to grow with a dynamic business
Check-in and Check-out: Greet guests, verify reservations, issue room keys, and explain hotel amenities. Process Payments: Handle cash, credit card, and digital payments; issue receipts and invoices. Manage Phone Calls and Emails: Route calls, take messages, and respond to emails professionally. Liaise with Other Departments: Coordinate with housekeeping, maintenance, and concierge to fulfill guest requests. Verify Guest Identity: Ensure safety by checking IDs and maintaining proper records.
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus