Housekeeper - The Concierge Memory Care Residence
1 day ago
Palm Beach Gardens
Job Description A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! • THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders., • We’ve achieved GREAT PLACE TO WORK status EIGHT YEARS IN A ROW., • CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!, • Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service., • Full Benefits Package & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks! PICTURE YOURSELF… Watercrest Palm Beach Gardens is looking for a Housekeeper to be selected to join an exclusive team! As an high-end Housekeeper, you will be responsible for maintaining the luxuriousness, cleanliness, comfortability of our beautiful first class Concierge Memory Care Residence. This role supports the overall well-being, dignity, and safety of residents by providing high-quality housekeeping services, using dementia-sensitive approaches, and ensuring all infection control and safety standards are followed. The Housekeeper contributes to a homelike atmosphere that supports familiarity, comfort, and quality of life. ESSENTIAL JOB FUNCTIONS: • Resident Apartment Cleaning, • Clean and sanitize resident apartments, including bathrooms, living spaces, and bedrooms., • Change and launder bed linens and towels according to schedule or resident needs., • Dust, sweep, mop, vacuum, and disinfect high-touch surfaces., • Maintain organization of residents’ personal spaces while respecting their belongings and privacy., • Observe and report changes in resident conditions, safety concerns, or maintenance needs. 2. Common Area Cleaning • Maintain cleanliness of associate areas (laundry room, nurses’ station, offices)., • Clean, sanitize, and maintain Memory Care common areas such as hallways, activity rooms, dining room, and lounges., • Ensure dining areas are cleaned before and after meals., • Restock housekeeping and cleaning supplies as needed., • Safety, Infection Control & Compliance, • Follow all community policies, safety procedures, and infection control guidelines., • Use appropriate cleaning chemicals, tools, and PPE correctly and safely., • Safely handle biohazard spills or bodily fluids in accordance with universal precautions., • Ensure all chemicals are properly labeled, stored, and secured., • Report unsafe conditions, hazards, or malfunctioning equipment promptly., • Dementia-Informed Approach, • Use calm, respectful, and supportive communication while working around residents., • Maintain predictable cleaning routines that reduce confusion and help residents feel safe., • Avoid disrupting residents’ personal items unless necessary for safety or cleanliness., • Provide gentle reassurance if residents question or engage during cleaning tasks., • Teamwork & Collaboration, • Coordinate cleaning schedules with the Concierge, Personal Assistants, Private Chef, and nursing associates to minimize disruption., • Assist with laundry duties according to community protocols., • Communicate maintenance needs, supply shortages, or concerns to supervisors., • Support community-wide events and special cleaning projects as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: • Must pass skills review/ competency, • Knowledge of cleaning techniques, tools, and chemicals., • Understanding of infection control, universal precautions, and sanitation standards., • Ability to work respectfully with individuals living with dementia., • Strong time-management and organizational skills., • Ability to maintain confidentiality and resident dignity., • Ability to work independently and as part of a team. EDUCATION REQUIREMENTS: • High school diploma or equivalent preferred., • Training in dementia care or senior living housekeeping preferred (will be provided). EXPERIENCE REQUIREMENTS: • At least two (2) years working as a housekeeper in a multi-unit community or hotel environment. PHYSICAL REQUIREMENTS: The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: • Able to concentrate with frequent interruptions., • Able to work under stressful and emergency situations., • Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping., • Must be physically able to climb latter’s, bend, or crawl into awkward spaces., • Able to talk and hear effectively to convey instructions and information to residents and team members., • Prolonged periods standing and walking., • Must be able to lift up to 50 pounds at a time. OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT: • Housekeepers shall reasonably anticipate skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials that may result from the performance of an employee's duties., • Wearing personal protective equipment (PPE) is crucial in safeguarding individuals from potential workplace hazards by providing a physical barrier against various risks, such as chemicals, physical injuries, or infectious agents.