Administrative Assistant
14 days ago
Baltimore
Job DescriptionSalary: $17-$19/hr Full Job Description Caring Hands Behavioral health Center is an Outpatient Mental Health Clinic with PRP services. We are looking for an Administrative Assistant/Office Manager to join our team. Our starting salary will range based on experience. Our is office located in Baltimore City. Position Summary: The Administrative Assistant of the OMHC is responsible for providing administrative support to ensure efficient operation of the office. Supports directors, managers and staff through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Position Responsibilities: • Use persons-centered, customer service oriented, concierge services for the OMHC, • Handle sensitive information in a confidential, respectful manner, • Ability to work in a multi-disciplinary team, • Provides all administrative duties included but not limited to printing, copying, mailings, faxing, filing, phones, email, responding to requests, support to clients, ordering supplies, and other duties as assigned., • Organize and schedule meetings and keep accurate record of meeting minutes, • Produce and distribute correspondence memos, letters, faxes and forms, • Assist in the preparation of regularly scheduled reports, • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques, • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, • Contribute to team effort by accomplishing related results as needed, • Write letters and emails on behalf of other office staff, • Maintain computer and manual filing systems, • Be responsible for opening and closing the clinic each day, • Serve as the first point of contact to welcome clients and staff to the clinic, • Conduct intake interviews and collect new client information for treatment referrals, • Ensure effective telephone and mail communications both internally and externally, responding to intake and other requests from current and potential client families and staff, • Ensure clinic is clean, safe, and presentable at all times, • Maintain client and office files, • Generate general correspondence for staff and client families, • Provide administrative support to the Chief Executive Officer and Clinical Director, • Schedule staff for client treatment sessions, • Serve as liaison to all outside vendors, • Perform or facilitate maintenance of office equipment, including cleaning, maintenance, and repairs, • Maintain inventory of office supplies, and order additional supplies as needed, • Maintain client and staff attendance records, • Submit billing for weekly client sessions, • Conduct benefit checks for potential clients, • Other duties as assigned Requirements: Education, training & experience: • High school diploma or equivalent required; Associates degree in office administration or related field preferred., • Extensive knowledge of office management procedures, • Communicate effectively in both oral and written form, • Perform general clerical duties including maintaining accurate client records and preparing clear and concise records, • Use a computer and behavioral software to prepare documents and maintain client records, • Follow guidance from senior-level staff to enhance own professional development, • Work with a diverse team of professionals and clients in a respectful manner, • Handle sensitive and confidential situations, • Juggle multiple competing tasks and demands, • Work independently, • Excellent organizational skills, • Excellent customer service skills, • Demonstrated poise, tact and diplomacy, • High level interpersonal skills in order to interact effectively with clients, families, and staff, • Strong attention to detail, • Understanding and appreciation for children with special learning needs, • Track record of reliability and punctuality, • Successful completion of fingerprinting and criminal history background check, • Satisfactory reference checks, • Demonstrated ability to work within diverse settings and populations, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem-solving skills, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, Power point and Excel, • Experience in the field or in a related area. OMHC experience preferred. Pay: $17-$19/hr Schedule: • Varies, • No