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Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

The Mission The real estate industry is fracturing. High-producing teams and independent brokerages are carrying too much overhead. They are looking for an exit strategy from legacy franchise models. The Houston Properties Team, part of the Real Edge Network, is capitalizing on this shift. We are not looking to recruit to our team. We are looking to attract teams & high-leverage multipliers into the Real Brokerage ecosystem to develop a like-minded network of business associates who share best practices and opportunities. Your mission is to systematically identify leaders and help them understand the ideas of a new ownership model that benefits their clients, their teams and business profitability. What You Will Do First, you will execute a modern, tech-forward inbound strategy. We don't do traditional cold calling or grind through dead lists. Instead, you will leverage AI tools, modern workflows, and data enrichment to intelligently identify true multipliers—mega-teams, independent brokerages, and influential agents looking for a better way to do business. Second, you will lead high-level consultative appointments. You will sit peer-to-peer with these top producers, helping them analyze their current models and demonstrating how the Real Brokerage ecosystem can dramatically improve their bottom line and agent success. Who You Are You are a senior-level growth operator. You are likely a former Team Leader or Director of Grown from existing real estate brands. You know how to read a P&L. You know the exact financial pain points a team leader faces when they do $50 million in volume but keep a fraction of their profit. You are highly fluent in modern technology. You don't need to be a software engineer, but you must be comfortable leveraging AI tools, CRMs, and automated workflows to initiate conversations at scale and filter out the noise. You operate without ego, you despise high-pressure sales tactics, and you understand that wealthy agents require a sophisticated, peer-to-peer consultation. The Deal We offer base stability paired with the infrastructure to build a massive, insulated wealth asset. You will receive a competitive base compensation from HPT. This removes the pressure of the daily grind and allows you to focus purely on high-leverage, strategic conversations. More importantly, you will attract these leaders in your and our name. You will be actively building your and our five-tier network. As your direct frontline brings in their own agents, you will capture recurring revenue based on thousands of micro-transactions. You will build a scalable, sellable asset that you actually own. ABOUT THE HOUSTON PROPERTIES TEAM Ranked Houston’s #1 boutique real-estate team with $2 B+ sales and 1,000 + five-star Google reviews, our purpose is simple: Empowering people to make wise decisions—at home and at work. Our core values drive everything we do: • Accountable: We do what we say, and we stand behind it., • Caring: We treat every client and teammate like they matter — because they do., • Coachable: Feedback helps us grow., • Transparent: We value honesty, not spin., • Knowledgeable: We invest in learning to better serve others. How to Jump the Queue If you’ve read this far, you’re the detail-oriented strategic thinker we are looking for. Thank you. You can apply through this portal, but the system is designed to automatically filter candidates based on rigid criteria (like holding an active real estate license). If you want to bypass the standard HR process and go straight to the top, here is the inside track: Bypass this system entirely and pitch directly to our Team Leader, Bob. His contact info is not listed here - you will need to use your resourcefulness to find his direct email or cell phone. Your Mission: Bob is a High D/I on the DISC profile. His focus right now is scaling the Real Edge Network to 3,000+ agents. • Review these resources: ___, ___ and the ___., • Formulate your strategic thesis: How would you map out an 18-month growth runway to reach the far right tab of the calculator, leveraging modern inbound marketing, network effects, and technology instead of relying on traditional cold calling?

Barti is a venture-backed startup on a mission to revolutionize eye care. We’re building AI-powered software that transforms how practices document care, run their operations, and serve patients. Our goal is to create exceptional user experiences that allow providers to stay focused on delivering high-quality care. We recently raised our Series A and are growing quickly as hundreds of practices adopt Barti to replace outdated legacy systems. It’s an exciting time to join as we expand into new areas of eye care and continue shaping the future of practice management. As the Director of Customer Success at Barti, you will lead and scale all post-sale functions across the customer lifecycle, including onboarding, support, account management, retention, expansion, and advocacy. This is a highly cross-functional leadership role with direct ownership over net revenue retention and the overall customer experience. You will manage and develop a growing Customer Success team while working closely with Product, Engineering, Sales, and company leadership. This role reports directly to the CEO. Your primary responsibility is driving strong net revenue retention across the customer base. To do this, you will: * Own and evolve the end-to-end Customer Success strategy across onboarding, support, account management, retention, and expansion * Lead and develop a team of Implementation Managers, Account Managers, and Customer Support Reps, including hiring, coaching, and performance management * Improve onboarding to reduce time to value and increase launch success rates * Establish clear customer health frameworks (NPS, usage, engagement) to proactively identify churn risk and expansion opportunities * Drive expansion through upsells and longer-term contracts * Build and scale referral, reference, and advocacy programs * Act as an executive point of contact for complex customer situations, including escalations and strategic accounts * Partner with Product and Engineering to incorporate customer feedback into the roadmap and improve product outcomes * Improve internal processes across Customer Success, Sales, Product, and Engineering to support scale * Implement and manage systems and tools that enable a high-quality, scalable Customer Success operation * 5+ years of experience leading a Customer Success function in B2B software * Experience in a fast-paced, early-stage startup environment * Proven track record of building and scaling processes in ambiguous environments * Experience managing and developing high-performing teams * Strong ownership of retention, expansion, or revenue-related KPIs * Ability to operate at both a strategic and hands-on level * Strong communication skills with the ability to influence cross-functional stakeholders * Experience using data to inform decisions (Excel or similar tools) * Familiarity with onboarding, support, or technical customer interactions is a plus * Be part of a mission-driven, rapidly scaling company changing the future of eye care * Work remotely from anywhere in the U.S. * Collaborate with a passionate and supportive team * Competitive salary: $160,000 to $200,000 * Equity in a fast-growing startup * Health, vision, and dental benefits * Unlimited PTO * Annual professional development stipend * A high-impact role with room for growth, ownership, and creativity Barti is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, or veteran status.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Sr. Director, Biostatistical Consulting (SrDBiosC) to join our A-team (office-based*/remote). As a (SrDBiosC) at Allucent, you are responsible for assisting in the coordination of statistical consulting services within the Biostatistics and Statistical Programming Department. This includes management of direct reports, ensuring appropriate resourcing allocation, and supporting business development and proposal needs. This position contributes to the department, the business unit, and Allucent financial and operational goals. The SrDBiosC, interacts with the BIOSC team and Allucent biostatistics and statistical programming team members, direct reports, executive leadership, other Allucent functional groups and business units. This position maintains compliance with relevant SOPs, regulatory guidelines, and client expectations. The SrDBiosC, provides statistical consulting to sponsors to support clinical program development, protocol development, sample size and endpoint selection, regulatory interactions, exploratory analyses, scientific meetings, and executive decisions. The SrDBiosC is a senior member of BIOSC and supervises according to the organizational chart. In this role your key tasks will include: • Provide statistical consulting to sponsors to support clinical program development, protocol development, sample size calculations, endpoint selection, regulatory interactions, exploratory analyses, scientific meetings, and executive decisions, • Provide statistical consulting for complex and/or novel statistical analyses, • Provide statistical consulting to support clinical development strategies, including extensive interface with client executive and leadership teams, • Provide input and support responses to regulatory questions on statistical issues relating to client regulatory submissions, interacting with and attending meetings with regulatory bodies as applicable, • Prepare statistical analysis plans (SAPs) and table, listing, and figure (TLF) mocks for any complexity of study, • Provide senior reviews of statistical documents, data, and outputs for studies of all complexities to ensure quality and integrity, • Execute a statistical analysis of any complexity as specified in a protocol or analysis plan, • Interpret and communicate results for complex statistical analyses and outputs, • Develop and/or review the statistical sections of a study protocol for studies of any complexity level, • Review statistical sections of a clinical study report to ensure accurate descriptions of statistical methods used and results of analyses, • Provide randomization materials including randomization schedules and treatment kit lists per Allucent SOPs and the sponsor-approved specifications, • Develop or review documents for integrated analyses (e.g. ISS/ISE), including integrated SAPs and statistical sections of integrated study reports, • Working knowledge of SAS® for production and validation of datasets and statistical outputs, • Write and review specifications for complex ADaM or analysis datasets · Annotate or review annotations of TLF mocks to assist programming efforts, • Working knowledge of CDISC standards, • Review CRF design to ensure it conforms with the study protocol and analysis needs, • Review data management documents as requested to ensure integrity of study data, • Lead highly complex projects by fulfilling the following responsibilities: communicate with the client and statistical team, set and achieve timelines and milestones, ensure proper execution of the study SAP, monitor programming efforts in collaboration with the lead programmer, and work with management to ensure adequate resourcing, • Function as the lead unblinded statistician for studies and manage unblinded tasks including implementation of interim analyses and participation in DMC/safety review meetings, • Accountable for leading biostatistics and programming activities for a program of studies of high complexity and/or of high value., • Identify high-risk or high-impact deliverables and assign appropriate oversight, • Lead and manage project budgets, support financial reporting for studies, identify of out-of-scope work and provide leadership in change order process, • Collaborate with and verify open communication with other functional areas and business units, • Provide biometrics leadership and coordination across client and other vendor functional areas, including clinical operations, pharmacovigilance, regulatory, and medical writing teams, • Represent Allucent at proposal bid defenses and/or marketing meetings with prospective clients, • Provide key input into project proposals and budgets, • Establish positive relationships with current and future clients, • Identify key accounts and maintain strong long-lasting relationships to win new and repeat business, • Monitor and assure client satisfaction on existing projects for biostatistics and statistical programming, • Contribute to BIOSC, BBU, and corporate marketing activities via blogs, webinars, white papers, and other publications and presentations, • Graduate degree (Master’s degree/local equivalent, or higher) in a relevant discipline including, but not limited to, statistics, mathematics, life science, epidemiology, or healthcare, • Must have strong experience in Bayesian designs specifically in oncology studies., • Minimum 15 years of relevant work experience, • Minimum 10 years of experience in drug development and/or clinical research, • Thorough knowledge of GxP, • Strong familiarity with relevant regulations and guidelines, • GDPR/HIPPA, CFR/CTR/CTD and applicable (local) regulatory requirements, • Working knowledge of computer systems, applications and operating systems, • Demonstration of critical thinking and analytic skills, • Broad knowledge of drug development, • Ability to simplify complex issues into understandable concepts, • Proficient with one or more sample size software packages, • Strong technical skills with proficiency in SAS and/or other statistical programming languages, • Strong written and verbal communication skills including good command of English language, • Collaborative and client-focused, • Ability to work in a fast-paced challenging environment of a growing company, • Administrative excellence, • Strong leadership skills, • Effective at problem solving, strategic thinking and conflict resolution, • Strong presentation and networking capabilities, • Excellent organizational, negotiating and financial skills, • Knowledge of SAS, • Proficiency with various computer applications such as Word, Excel, and PowerPoint, • Strong individual initiative, • Excellent attention to detail and commitment to quality, • Ability to establish and maintain effective working relationships with co-workers, managers, clients, and vendors, • Ability to effectively manage multiple tasks and projects, • Comprehensive benefits package per location, • Competitive salaries per location, • Departmental Study/Training Budget for furthering professional development, • Flexible Working hours (within reason), • Opportunity for remote/hybrid* working depending on location, • Leadership and mentoring opportunities, • Participation in our Buddy Program as a new or existing employee, • Internal growth opportunities and career progression, • Financially rewarding internal employee referral program, • Access to online soft-skills and technical training via GoodHabitz and internal platforms Disclaimers: *Our office-based work policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our ___. “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-Hybrid #LI-TCW

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Job Summary The Regional Director Corporate Accounts will be working with a cross functional group, consisting of modality, commercial, and executive team members to increase United Imaging’s presence in the corporate healthcare market space, by developing, nurturing, and maintaining relationships with Integrated Delivery Networks (IDN), including national imaging centers, and Group Purchasing Organizations (GPO). Successful candidates will demonstrate the characteristics of authenticity and integrity that are needed to build meaningful and lasting relationships with our customers. Directors of Corporate Accounts will serve as the architect and strategic hub to provide a holistic approach to corporate account management. Benefits When joining our team, we offer benefits including: medical, dental, vision, short- & long-term disability and life insurance, 401(k) with company matching, paid time off and (12) paid holidays annually. Duties & Responsibilities • Develop strategy and business plan for corporate account penetration with a given region, leveraging the product and business solution portfolio to increase United Imaging’s market presence., • Establish United Imaging brand with the region, growing the installed base and reputation by delighting customers with consistent and expeditious customer expectation management., • Navigate the intricate environment complexities of a corporate account and be able to navigate and match UIH personnel to the environment needs., • Lead and support a deal team consisting of account executives, modality managers, product management and executive leadership to develop and execute a strategy that will result in adoption of UIH brand and product., • Develop and maintain an understanding of the unique customer needs and be able to represent and shape those needs into a mutually beneficial partnership., • Be the voice of the customer, present their perspective and needs related to imaging trends., • Consult and present for customers on product offerings business solutions and guide customers through the sales process., • Cultivate and maintain relationships with clients that have influence in UIH equipment decisions, including clinical leaders and decision teams, supply chain leaders, IDN and GPO executives, etc., • Support the account team with strategy to develop and maintain a qualified sales funnel to ensure over-achievement., • Develop, nurture, and maintain customer references and installed base in support of national show sites. Education • Candidates will have minimum of 10+ years of experience in strategic healthcare accounts., • Extensive knowledge of medical imaging in healthcare market trends, • Ability to navigate complex situations and organizational structures and drive team towards successful outcomes., • Proven ability to build a strong sales funnel and impactful client relationships, • Demonstration of a strong customer orientation, high energy and motivation, and willingness to travel within an assigned region (50% travel or more, business needs dictate), • Integrity/Resourceful/Self-Starter/Prospecting Skills/Consultative & Solutions Selling, • Strong Communication Skills/Strong Business Acumen/Competitive Spirit/Coachable, • Objection Handling Skills/Negotiation and Closing Skills/Results Driven/Flexible United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description Sprout Social is looking to hire a Director, Global Customer Support for the Customer Experience team. Why join Sprout’s Customer Experience team? Sprout Social’s Customer Experience division is evolving to meet the future of customer engagement. With a high bar for excellence and innovation, the Support & Adoption Operations team combines world-class support with proactive, data-driven engagement. Our mission is to revolutionize how we empower customers by leveraging automation, insights, and operational rigor to deliver adoption, retention, and growth at scale. What You’ll Do As the Director, Global Customer Support, you will own the function end-to-end, ensuring exceptional customer experiences while building a scalable, high-performing global organization. You will balance customer empathy, operational excellence, and team development by leveraging data, technology, and proactive process improvements. • Own Global Support Strategy: Define and lead the global Support strategy, ensuring value across channels, products, and regions while aligning to company goals., • Drive Operational Excellence & Process Improvement: Improve workflows, escalation paths, and operating models to increase efficiency, quality, and consistency., • Execute Business Transformation: Lead strategic initiatives that enhance customer outcomes, team effectiveness, and long-term scalability., • Lead Change & Scale the Organization: Guide change management, preparing teams for launches, market shifts, and evolving customer needs while building leadership capacity., • Lead & Develop Your Team: Coach and support managers and front-line specialists, setting clear expectations and performance standards., • Maintain World-Class Service Delivery: Establish and uphold SLAs and performance frameworks across all support channels for consistent, high-quality service., • Data, Insights & Customer Advocacy: Track and act on KPIs and customer feedback to improve processes, satisfaction, and retention., • Champion AI: Champion the thoughtful adoption of AI, automation, and tooling enhancements that improve both customer outcomes and team effectiveness., • Cross-Functional Partnership: Collaborate with Product, Engineering, Customer Success, Professional Services, and Revenue teams to translate support insights into actionable improvements. What You’ll Bring We’re looking for a strategic, hands-on leader who blends customer empathy with operational rigor and sound decision-making. You thrive in complexity, bring clarity through structure and data, and know how to scale support through leadership and technical efficiency. You foster cultures of ownership, learning, and continuous improvement while influencing cross-functional partners without direct authority. • 10+ years of experience leading Customer Support or Technical Support organizations in a high-growth SaaS environment., • 3+ years in second-line leadership with demonstrated success and experience fostering high-performing teams (ideally globally)., • Strong operational and process design mindset with the ability to connect workflows and decisions to customer outcomes., • Experience leading teams through transformation, change management, or significant operational evolution., • Deep familiarity with support platforms and tooling (e.g., Zendesk, Salesforce), tiered escalation models, and AI-driven solutions., • High comfort working with data, including customer experience metrics, operational performance, and trend analysis., • Executive presence and strong communication skills, with the ability to influence senior stakeholders and represent the Voice of the Customer. How You’ll Grow Within 1 month, you’ll plant your roots by: • Completing Sprout’s onboarding and developing a deep understanding of our products, values, and global CX model., • Building strong relationships with Support, Operations, Product, and Revenue leaders., • Reviewing current workflows, tools, and performance data to identify immediate opportunities. Within 3 months, you’ll hit your stride by: • Defining a clear vision and roadmap for global Support that balances day-to-day excellence with long-term transformation., • Partnering with Operations to establish reporting frameworks and dashboards., • Setting KPIs and stretch goals aligned to customer and business priorities., • Assessing team structure and leadership capability to inform growth plans. Within 6 months, you’ll make a clear impact by: • Launching AI-assisted workflows or automation initiatives that improve efficiency and customer experience., • Driving measurable improvements in CSAT, resolution metrics, and operational performance., • Partnering with Product and Engineering to address top drivers of support volume. Within 12 months, you’ll make this role your own by: • Delivering measurable gains in support efficiency, customer satisfaction, and retention., • Optimizing the global support model for future scale., • Establishing Customer Support as a strategic differentiator through insight-driven influence and operational excellence. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $150,200.00 - $206,580.00 USD annually, • Zone 2 (All other US states): $136,600.00 - $187,770.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are targeting a Senior Director or VP level for this role. The Customer Success Leader will lead Customer Success Managers (CSMs) focused on the Strategic Segment ($1B+) accounts. In this role, you will lead a team of 7+ CSMs responsible for owning renewals, generating adoption, and driving customer satisfaction. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high-caliber Enterprise SaaS and Medical Device customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers and end-users across the Medical Device Industry. Our Customer Success team takes a proactive, consultative, and high-touch approach when working with customers, by engaging directly with end-users to generate platform adoption and running Executive Business Reviews to align with strategic initiatives and quantify and communicate ROI. • Drive customer retention and expansion by leading team of CSMs focused on the Strategic segment ($1B+ in revenue), • Directly manage the Strategic Customer Success team, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies, • Engage directly with key customers on Executive Business Reviews (with CSMs) to communicate value provided by AcuityMD, • Provide support for CSMs in at-risk accounts through risk detection/alerting and action plans, • Building hiring plans and recruit, hire and onboard world class CSMs, • Partner closely with sales, product, and services teams to advance AcuityMD’s mission and approach to customer engagement, • Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Customer Success and broader Commercial team leadership, • 8+ years of experience in Customer Success or Account Management Enterprise SaaS, • 3+ years of experience leading high performing teams as a Senior Manager or Director, • Proven track record of exceeding retention and expansion quotas, • Ability to develop close personal relationships with customers and colleagues through empathy, • Patient and active listener, • Proactive and self-driven, and bring infectious energy and resiliency, • Passion for people, with a history of hiring, developing, and up-leveling your teams, • Proven ability to manage large (several hundred) logo portfolio, • Excellent written and verbal communication skills (email & PPT), • Experience in venture-backed, growth stage companies, • Medical Device or Life Sciences experience, • Experience using CRM, ideally Hubspot You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About the Role Innovaccer is seeking a senior healthcare leader to serve as Managing Director of Customer Success for our Government & Public Sector market. Reporting to the Market President, this individual will be the day-to-day senior face of Innovaccer to our government program clients - building trusted relationships with agency and program leadership, driving measurable outcomes, and ensuring successful delivery across a complex and high-visibility portfolio. This role spans Medicaid managed care, Medicare, and CMS-aligned programs, and state and federal government health agencies. The Managing Director will own a book of government and public sector accounts, leading a team of Customer Success Managers and account leaders while being personally accountable for retention, program delivery, and client satisfaction. The ideal candidate brings 15+ years of experience in government health programs or managed care, with deep familiarity with the regulatory, operational, and political dynamics that shape success in this segment. A Day in the Life • Client Relationship Management: Serve as the senior point of contact for government and public sector accounts; build and sustain trusted relationships with program directors, agency executives, and key stakeholders at Medicaid agencies, CMS partner programs, and federal and state health departments., • Program Delivery Accountability: Own end-to-end delivery of commitments across your portfolio; partner closely with delivery, product, and engineering teams to ensure outcomes are met on time, within scope, and aligned to contractual and regulatory requirements., • Customer Success Leadership: Lead, develop, and mentor a team of Customer Success Managers and account leaders; coach them to be trusted advisors, manage complex government accounts, and consistently deliver measurable client value., • Retention & Growth: Drive account retention and expansion across your portfolio; identify opportunities to deepen Innovaccer's footprint within existing programs and position the platform for broader adoption across agencies and program areas., • Metrics Ownership: Deliver on core performance metrics including CARR, ARR expansion, churn, NPS, and CSAT across your book of business., • Cross-Functional Collaboration: Partner with Sales, Product, Marketing, and Technical teams to align on client strategy, manage expectations, and deliver a unified client experience tailored to government procurement and compliance environments., • Market Presence: Maintain a consistent, visible presence within client organizations — understanding evolving program priorities, policy changes, and operational challenges that create opportunities for Innovaccer to add value., • Escalation Management: Serve as the senior escalation point for your accounts; navigate complex client situations with professionalism and urgency, resolving issues while protecting long-term relationships., • Best Practices: Contribute to and continuously improve team playbooks and frameworks specific to government and public sector account management. What You Need • 15+ years of experience in government health programs, managed care, or healthcare technology, with significant experience serving Medicaid, Medicare, CMS, or state and federal government health agencies., • Proven track record of managing and growing complex, multi-stakeholder government accounts; comfortable navigating procurement cycles, regulatory requirements, and agency politics., • Experience leading and developing a team of customer success or account management professionals in a healthcare technology or services environment., • Deep understanding of Medicaid managed care, Medicare Advantage, CMS program requirements, value-based care, and population health management as it applies to government programs., • Strong credibility with government program directors and agency executives; able to translate technology capabilities into program impact, compliance outcomes, and population health results., • Demonstrated ability to own and deliver on retention and growth metrics (CARR, ARR, churn, NPS, CSAT) in a customer success or account leadership role., • Exceptional communication and executive presence; equally comfortable in a state agency briefing room and an internal product roadmap discussion., • Strong collaborator across matrixed internal teams including Sales, Product, Marketing, Delivery, and Engineering., • Ability to manage through influence in complex, cross-functional environments. What Success Looks Like • Government and public sector clients consistently view Innovaccer as a trusted, strategic program partner — not just a technology vendor., • The Customer Success team is high-performing, client-focused, and growing in capability under this leader's coaching and mentorship., • Strong, consistent performance across CARR, ARR expansion, churn, NPS, and CSAT metrics., • Program delivery is seamless, on-time, and aligned to regulatory and contractual commitments., • Accounts expand across program areas, with high retention and strong referenceability within the government segment. We offer competitive benefits to set you up for success in and outside of work. Here’s What We Offer • Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance., • Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments., • Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed., • Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance. Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc. For any additional information, please visit the below websites:

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Job Summary: We are seeking a Strategic Account Executive / Strategic Client Advisor to drive business growth within the EMEA/DACH region. This role involves managing strategic accounts, balancing existing customer relationships, and identifying new business opportunities. The ideal candidate is an energetic, results-driven professional with a knack for engaging with C-level executives across various business domains. Key Responsibilities: • Oversee a select portfolio of strategic accounts in the EMEA/DACH region, utilizing a land-and-expand model., • Engage with clients across multiple business lines, including C-level executives., • Achieve individual revenue targets by securing significant deals within these accounts., • Foster close collaborations with partners, notably Big4, other consulting firms, and local system integrators., • Effectively coordinate with a virtual team encompassing business development representatives, marketing managers, partner managers, sales engineers, customer value managers, professional services, and implementation partners. Your Profile:, • Domain and Process Expertise: Exceptional knowledge and experience in Finance and Accounts Payable processes. Your expertise should include value selling and a consultative approach to business solutions., • Proven Track Record in Finance Process Roles: Demonstrable experience in corporate environments focused on process improvement and optimization. Your history should illustrate successful engagements with senior leadership and key stakeholders., • Alternatively, Consultancy Experience: Established background in a Big4 or Next10 consultancy, with a record of effectively collaborating with stakeholders in banking, insurance, or finance domains., • Nice to have is a proven experience in enterprise SaaS sales at the C-level (CIO, CFO, CPO, COO, etc.) and VP/Director level in a new business-focused field sales role, incl. expertise in managing lengthy, intricate sales cycles involving numerous stakeholders., • Successful experience working with partners, such as consulting firms and enterprise tech companies., • Adaptability to a fast-paced, constantly evolving, high-growth environment with a positive, creative, and growth-oriented mindset., • A commitment to collaboration, inclusivity, embracing diversity, and possessing excellent interpersonal skills., • Ability to effectively leverage internal resources and collaborate within a team. Additional Qualifications:, • Domain-specific knowledge in Finance, Accounting, Accounts Payable, and familiarity with ERPs like SAP, Coupa, Workday, MSD365 is a significant plus., • Strong consultative approach with excellent process understanding of the Finance domain., • While a long track record in sales is valuable, the ability to adopt a consultative approach is even more crucial. What We Offer:, • A challenging and fulfilling role in a fast-growing, dynamic company., • Opportunities for personal and professional development., • A collaborative, inclusive work environment., • Competitive compensation and benefits., • We trust amazing people to do amazing things and make a long-term impact - we give you Freedom and ownership of meaningful work that directly impacts the business, • Beyond a top market compensation, you will enjoy a unlimited vacation days, professional development activities, meal allowance, sporting activities and free beers as well as a hybrid working mode, • We're building a positive organizational culture where personal and professional growth are just as important as business growth, • We believe different perspectives make Hypatos a better community - that is why we're committed to building a diverse and inclusive environment where you feel you belong

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

CallMiner has evolved from a leader in conversation intelligence to a provider of the world’s most comprehensive AI-powered Customer Experience (CX) automation platform. We are seeking a Customer Success Director to join our success team and lead the strategy, execution, and measurable value realization for a portfolio of our customers. As a Customer Success Director you manage a portfolio of mid-size to large strategic accounts within assigned industries or verticals. You will deliver measurable customer outcomes by creating and executing Strategic Success Plans that drive ROI, expand multi-platform adoption, and support operational excellence. As the primary partner for program leads and executive sponsors, you will ensure that their business priorities are closely aligned with our solutions and services. You will work closely with Customer Success Managers and collaborate across the organization with Sales Executives, Account Managers, and other cross-functional teams to ensure customer success activities directly support revenue, growth, and retention goals. This position is ideal for professionals with established customer success skills who demonstrate professional curiosity; a continuous drive to deepen industry expertise, understand complex customer needs, anticipate emerging trends, and the confidence to challenge assumptions (a challenger mentality) to optimize strategy, execution, and measurable results. • Manage ACV portfolio up to $10M., • Engage strategic accounts with expanding platform coverage and integrations., • Lead creation and execution of Strategic Success Plans aligned to customer objectives and measurable ROI., • Engage technical, operational, and executive stakeholders through targeted communication and strategic calls., • Maintain program-level relationships with customer executives., • Drive strategic cross-functional collaboration; translate market insight into actionable portfolio strategies., • Manage renewals and expansion planning for assigned accounts., • Mentor Customer Success Managers to elevate strategic delivery quality., • Travel up to 30% for customer on-site needs., • Monitor account health and success metrics in Gainsight., • 5+ years in customer success, account management or client relations, • Strategic account management expertise, • Deep CX automation & integration experience, • Persona-based engagement across multiple stakeholder levels, • ROI storytelling ability, • Renewal strategy leadership, • Cross-functional project management, • Business analysis & planning, • Negotiation & Influence skills, • Demonstrated ability to use AI powered applications (e.g., ChatGPT, Bard, MS Copilot, or similar) to support daily work tasks., • Skilled in crafting effective prompts to obtain relevant, accurate, and useful outputs., • Able to interpret and adapt AI generated content to meet project or client needs, applying judgment and domain knowledge., • Understands the limitations, ethical considerations, and appropriate use cases for AI tools in a professional context., • Professional community engagement skills, • Short-form video and expert coaching production, • Ability to challenge assumptions in customer strategy to ensure focus on value driven ROI, • Identify risks early; embed mitigations into strategic plans, • Industry specialization in one or more of the following areas (Healthcare, FinServ, Utilities, Consumer Goods & Services, Retail, B2B Services, or Telco), • Experience leading multi-platform integrations, • Bilingual speaker (Spanish preferred)., • Prior leadership experience in Customer Success within a SaaS environment. CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our_________ captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action. CallMiner's core set of values – from maniacal customer focus and radical candor to team mentality and transparency – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive environment continually earns us recognition as a top workplace, including ___. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

Description: Chips Talk, We Listen proteanTecs is a game-changing startup that's giving advanced electronics the power to report on their own health. In a digital world built for autonomous driving, cloud computing, and AI, we depend on computing systems daily. But how can we guarantee their safety, reliability and functionality? proteanTecs is the first-ever company to provide visibility into next-gen chips while they are operating, based on the power of on-chip monitoring, machine learning, and data analytics. Here at proteanTecs, you'll be part of a team that's unlocking deep insights to make electronics more reliable, efficient, and high-quality. We're trusted by industry leaders in data centers, automotive, communications, and consumer devices – we work with the world's largest and most notable companies in tech. Why proteanTecs is a great place to work: • Fast-paced and impactful: We're a mission-driven startup, so you'll tackle new challenges daily, wear many hats, and see your work directly influence the future of electronics., • Supportive company culture: Learn from the best. Our 200+ team members are experts in their field with a proven track record of success, and they're committed to fostering a collaborative and supportive work environment., • International presence: We're a multinational company with a diverse team across multiple locations around the globe. You'll collaborate on projects with international impact, gaining a global perspective of the tech industry., • Work with industry leaders: Our solutions are used by the biggest names in tech. You'll be part of the team creating the next generation of groundbreaking products., • Cutting-edge playground: We use the latest machine learning, platforms, and tools to push boundaries and achieve breakthroughs., • Real-world impact: Our work keeps data centers, cars, and other critical systems running smoothly. Your work will directly contribute to safer, more reliable electronics., • Linor Harnik, Software Engineer - “The atmosphere here is great. Everyone's super welcoming, even the dogs! I’m happy to be part of something that's making a big difference in the industry.”, • Muhamed Eid, Logic Design Engineer - "The company believes in the team and respects them, providing us with multiple opportunities to challenge ourselves and grow, we are never bored here", • Guy Gozlan, Director of Machine Learning - "We create a never before seen solution that dramatically impacts one of the most important industries of our time" We are seeking an experienced and strategic Sales manager to join our team in the USA. This customer-facing role requires working in a large team environment including: leadership for directing and coordinating sales and field AE resources, coordination/facilitation of customer interaction between proteaanTecs Product Marketing/Engineering, understanding of the core technology requirements in the digital implementation and/or IP space, coordination of sales strategies and efforts across worldwide customer operations. • Leading pre/post-sales campaigns, managing and growing solution adoption in the territory for proteanTecs IP and solution platform., • The ability to foster and grow customer relationships throughout all levels of the customer organization to better connect our solutions with the customer's problems/business challenges and insure roadmap alignment for long term success., • Working knowledge of Strategic Selling techniques such as Miller Heiman, or Target Account Selling a plus., • Must have a deep technical knowledge and understanding of digital implementation flows (synthesis, place & route, and signoff) and/or experience with IP’s or software platforms . Understanding of semiconductor manufacturing eco-systems. Understanding of DFT chip bringup and manufacturing flows is plus. Requirements: • Min 4+ years in sales and account management or as an Applications Engineer or Design Engineer with proven track record of success, • Deep understanding of electronic systems and HW design, • Minimum MSEE/CS degree Responsibilities: • You will be responsible for building, developing, and driving a sales pipeline for our processor IP technology and software solutions in key accounts across the Silicon Valley., • Responsibilities include developing and managing a sales pipeline while driving market penetration, adoption, and revenue, • You will work closely with multi-functional teams including Application Engineers, Business Unit Marketing, Legal, Finance, proteanTecs executives and collaborate with proteanTecs sales team to achieve sales targets in the region, • Generate, develop, qualify, and drive new business opportunities in the region, including:, • Opportunity management, • Manage contract negotiations (business and legal) with customers and proteanTecs functional teams, • Articulate key value propositions for the adoption of the unique proteanTecs solution with key semiconductor companies, across the organization (executive management, marketing, architects, hardware, and software engineers), • Collaborate with technical and marketing teams to develop and execute strategies for proliferation of the technology in the region, • Provide market and account feedback to the RnD and Marketing BU to drive product roadmaps and strategies, • Track activities and provide reports to management, BU and executive personnel on account strategies activities and progress, • Develop and execute against strategic sales plans, • Maintain regular contact with multiple internal BU's team to drive enterprise-wide strategic activities

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

JOB SUMMARY This full time, exempt executive is responsible for growing Trail Life by recruiting and developing volunteers in the states of Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota. ABOUT TRAIL LIFE USA Trail Life USA is a Not-for-profit, Church-Based, Christ-Centered, Boy-Focused mentoring and discipleship journey that speaks to the heart of a boy. Established on timeless values derived from the Bible and set in the context of outdoor adventure, boys from Kindergarten through 12th grade are engaged in a Troop setting by male mentors where they are challenged to grow in character, understand their purpose, serve their community, and develop practical leadership skills to carry out the mission for which they were created. Our Mission is to guide generations of courageous young men to honor God, lead with integrity, serve others, and experience outdoor adventure. Our vision is to be the premier national character development organization for young men which produces godly and responsible husbands, fathers, and citizens. Our core values are: • Mission-focused-We believe a heart for the mission is as critical as skill-set. An appreciation for the impact that advancing biblical masculinity can have on families and our society, as well as the role it can play in the kingdom of God, is essential., • Collaborative-We believe that, while collaboration may not be the most efficient way to work, it is the most effective. Spending time together enables us to utilize complementary gifts to achieve great results., • Overcomers-Trail Life USA staff is committed to overcoming. Challenges are seen as opportunities, not obstacles. We believe that God provides everything we need to accomplish what He desires., • Truthful in love-We believe speaking the truth in love, even if it is awkward, is a necessary step in building trust and respect (Ephesians 4:15-16). This habit, when practiced to benefit another, the ministry, or a process, is appropriate, no matter the role. JOB LOCATION This is a remote position and it is expected that the team member lives in the Region (Colorado, Iowa, Kansas, Montana, Missouri, Nebraska, North Dakota and South Dakota) he is serving. ESSENTIAL FUNCTIONS/TYPICAL TASKS • He will be Trail Life’s “face-to-face” coach for Area volunteers, working in coordination with his Regional Team Leader (the top volunteer in the Region). Regular travel is required—mostly driving, with travel costs to be reimbursed; overnight stays may be required 3-4 times/month, 2-3 nights at a time., • The RFSE will report regularly to the National Director of Field Operations, and interact frequently (usually virtually) with the Field Operations Team–which is part of the Home Office, headquartered in Greenville, SC., • The RFSE will help recruit, and work cooperatively with, Area volunteers—primarily Point Men—but also New Troop Organizers and Direct Service Advisors (which comprise an Area’s “Power Team 3”)., • The National Director of Field Operations and Regional Team Leader will regularly review the RFSE’s activities to assure that he is assisting in recruiting and supporting—but not doing the job of—hundreds of engaged and effective volunteers., • Additionally, he will coordinate his activities, such as the duties listed below, with his Regional Team Leader., • Job duties include filling Area Teams with effective volunteers by, • Evaluating Point Men to determine their effectiveness, • Developing existing Point Men, • Assisting RTL in selecting, recruiting and training new Point Men, • Assisting Point Men in securing the remaining members of their Power Team 3 (using Trail Life’s proven methods) to recruit effective New Troop Organizers and Direct Service Advisors), • Driving to new communities; conducting “Community Influence Surveys”; connecting Point Men to newly-discovered Area Team prospects, • Coaching Direct Service Advisors to thrive in their role, • Assisting Point Men in recruiting additional Area Team volunteers (beyond the Power Team 3), • Setting goals and achieving the objectives associated with those goals, • Ensuring that monthly Area Trail Gatherings are effective, • Ensuring that regular in-person training is available, • Administrative duties include:, • Meeting with Staff leader, Field Ops Team, and RTL weekly to determine priorities and report progress, • Keeping track of Areas’ needs, and in recruiting key positions (updating spreadsheet), • Tracking Point Man effectiveness for discussion with RTL, • Gathering feedback from field volunteers, and communicating ideas back to the Home Office to create better support materials e. Working with denominational leaders and ministerial associations to promote the TLUSA Troop ministry COMPETENCIES • He must be an effective communicator and trainer—an equipper of others—finding satisfaction in working through their successes., • Must be an organized, driven self-starter; a builder of the volunteer support structure; a recruiter and developer of people—one who holds himself and others accountable., • Regional Field Service Executive (RFSE) Needed Gifts, Traits, and Skills, • Faith/Prayer Life: You will need a strong faith in God, an understanding of your personal mission and purpose; a habit of prayer and petition to God for wisdom and direction; and a desire to follow His guidance daily., • Positive/Encourager: Because the volunteers you will work with are dealing with various life circumstances, you must have a full tank of encouragement at all times. A positive attitude to celebrate their individual accomplishments and successes, as well as empathy for life’s difficulties, will result in trust and respect from those you support in the field., • Market Intelligence: Understand your market. Know there is competition for volunteers’ time (sports programs, BSA, community Boards, and other ministries). Expand volunteers’ understanding of their potential “circles of influence”, and where to network and locate new volunteer candidates., • Talent Assessment: Work with your Regional Team Leader to understand the positions for which you are recruiting, skills required for each volunteer role, and expectations they will have for the volunteer candidates., • Networker: Relationship building—with both existing Area leaders and candidates for volunteer positions—is extremely important. It is beneficial to participate in religious groups, civic clubs, and professional associations. Must be well- versed and comfortable with in-person and phone networking, as well as digital and virtual networking (including online meetings, video chats, social media and other messaging platforms and technologies)., • The Art of Selling: The RFSE needs to “sell” the volunteer candidates on the position they are being asked to fill. Be able to show the candidate “what’s in it for him” (the importance of fulfilling his God-given mission and purpose)., • Sourcing: Finding talent will require utilization of a variety of channels. This might include posting on social media or speaking to church associations, civic clubs, or retiree groups. Sourcing will lead to more personalized messages, phone calls, and recruiting appointments. Which leads to…, • Follow-up: Keeping detailed records of your contacts will keep you organized and on top of the task at hand. Timely and regular “re-connects” can only happen if you schedule them., • Marketing: Be comfortable on multiple social media channels including Twitter, Facebook, etc. Connecting regularly with volunteers, using the method they prefer, is the best way to build trust and expand your network., • Communication: Professionalism is essential in both offline and online activities, including social media, email, phone, and in-person communication., • Flexibility/Resilience: Be flexible to meet according to the volunteer candidate’s availability. Give plenty of options for the candidate. Don’t accept “no” for an answer when talking to the best candidate prospect! But resilience develops through negative experiences mixed with the commitment to continuously learn—every rejection is a growth opportunity. EDUCATION AND EXPERIENCE Bachelor’s degree in a related field is required. Experience in sales, customer service, and general business relationships are required. SPECIAL REQUIREMENTS Membership in Trail Life USA, subscription to and constant adherence to the Trail Life USA Statements of Faith and Values, agreement and adherence to the Trail Life Code of Conduct, and agreement and adherence to the Employee Handbook.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue), • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition., • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement., • Drive Process Improvement and Financial Automation, • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors., • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions., • Manage and Enhance Financial Systems and Reporting, • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow., • Ensure accurate data capture and financial integration across systems to support month-end close and audits., • Lead and Develop the Financial Operations Team, • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways., • Foster a culture of collaboration, ownership, and continuous improvement within the team., • Collaborate Across Functions to Align Financial Process, • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities., • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Financial Operations Expertise, • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles., • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols., • Operational Systems and Automation, • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments., • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth., • Cash Flow and Working Capital Management, • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections., • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations, • Leadership and People Management, • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth., • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency., • Cross-Functional Collaboration, • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations., • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication., • Analytical and Process-Oriented Thinking, • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions., • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions., • Communication and Influence, • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders., • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification., • Required:, • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations., • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR., • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation., • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation., • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement., • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency., • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT., • Preferred:, • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations., • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments., • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration., • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows., • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting., • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development., • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization., • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $130,000–$180,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we’re looking for We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus. Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs. This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus. This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform. The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization. Key responsibilities • Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals, • Ensure consistent, high-quality execution across multiple concurrent enterprise implementations, • Establish best practices for onboarding, implementation, integration, and go-live readiness, • Set customers up for success across multiple different high priority use cases, • Ensure customers achieve rapid time-to-value from the Zus platform, • Personally engage on strategic or technically complex customer deployments, • Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms, • Troubleshoot complex interoperability and data pipeline issues, • Work directly with engineering teams to deploy and operationalize Zus products, • Serve as a trusted technical advisor to customer technical and operational stakeholders, • Support customers in building production-grade applications and workflows on top of Zus APIs, • Help customers operationalize clinical and operational data across care delivery workflows, • Lead the development of reference architectures and deployment patterns, • Identify integration opportunities that accelerate product adoption and expansion, • Oversee technical onboarding and training programs for new customers, • Enable customer engineering and product teams to effectively build on the Zus platform, • Develop documentation, workshops, and enablement resources for technical users, • Lead the adoption of AI tools and automation frameworks across the delivery organization, • Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling, • Develop reusable automation patterns for all parts of the Zus ecosystem, • Help customers leverage Zus data to power AI-enabled workflows and analytics applications, • Translate customer implementation patterns into platform improvement, • Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform, • Communicate customer needs to the Product & Engineering teams, • 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software, • Proven experience leading customer-facing teams and scaling implementation or professional services functions, • Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations, • Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake), • Experience designing scalable implementation frameworks and reusable integration patterns, • Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2), • Executive presence and the ability to build trust with both technical and non-technical stakeholders, • Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed, • A self-starter mindset and comfort operating in a fast-paced, evolving startup environment, • Passion for improving healthcare through better access to and use of data, • Willingness to travel up to ~25% for customer engagements, industry events, and company meetings While we're a remote first company, this person will need to travel for internal and external meetings. Likely a few times per month.We will offer you…

Company Overview esVolta is independently owned, and we are among the largest players in the US energy storage sector with about 1.5 GWh of projects in operation or construction, and a 20+ GWh development pipeline. We are headquartered in Newport Beach, California, with employees in multiple regions across the U.S. Our diverse management team has many decades of experience in the renewable energy, utility, and independent power sectors. esVolta is an innovative industry leader in development, design, construction, financing, and management of utility scale energy storage projects. At esVolta, every employee makes an impact on the company’s growth and profitability every day. We have a fast-paced, high-performance, and team-oriented culture. We value quality of life and flexibility for our employees and strive to help our team members achieve their career goals. About the Role We are seeking motivated and energetic individuals to join as an Interconnection Engineer to support the execution of utility scale battery energy storage projects form development through commissioning. The Interconnection Engineer will report to the company’s Interconnection Director and will work across the organization in an individual contributor capacity, supporting the interconnection process through Development, pre-construction and project execution. Core Responsibilities • Lead and facilitate communication and coordination between Project Development, EPC, and Market Operations teams to achieve seamless interconnection of utility-scale storage projects., • Guide the development of necessary systems and processes to ensure that technical inputs and assumptions are vetted at each stage of a project’s lifecycle, from Interconnection Request through to Commercial Operations, to ensure seamless handoffs between Development, EPC, and Asset Management as a project matures., • Facilitate the interconnection process by preparing and filing interconnection requests, providing guidance and support to internal and external parties on the development of technical materials. Support project execution by reviewing transmission system analysis, interconnection agencies and procedures., • Lead the review of all interconnection-related studies, including those performed by consultants and transmission owners. Prepare for and participate in study review meetings and document key outcomes., • Analyze interconnection due diligence materials to support project acquisition efforts, identify existing and potential red flags., • Support the electrical design and associated interconnection application process for utility scale storage projects., • Register as the Company’s point of contact or authorized user for each transmission owner’s portal (i.e. CAISO, WECC Utilities, Eastern Interconnect RTOs and utilities, etc.)., • Lead utility status calls, maintain utility relationships, and manage utility performance to tariff deadlines.Project Standard and Certification Compliance Assurance, • Ensure project compliance with GIA, and utility standards., • ABET accredited bachelor’s degree in Power Systems, electrical engineering or related field. PE or equivalent Certification preferred., • 3+ years of experience in renewable or clean energy design and interconnection, with deep understanding of tariff structures and business practices within CAISO, WECC markets, or Eastern Interconnect markets., • TARA, PSSE, PowerWorld, PSLF, or other Powerflow software experience required., • UPLAN, PLEXOS, or other market simulation and forecasting tool experience preferred., • Programing experience preferred., • Proven ability to leverage deep knowledge of interconnection studies (SIS, Facilities Studies, etc.) within the CAISO, WECC markets, or Eastern Interconnect markets to assess project feasibility and guide development decisions. Must be able to clearly explain technical study results to a non-technical audience., • Strong knowledge of transmission systems and transmission expansion plans in US., • Familiarity with battery energy storage systems (BESS) design and technical standards preferred., • Proficiency in interpreting electrical diagrams, site plans, and preparing interconnection request packages., • Experience with substation design and transmission-level power system protection and coordination is preferred., • Working knowledge of NERC planning standards and FERC rules and regulations., • Strong proficiency with Microsoft 365., • Superior communication and presentation skills, both written and verbal., • Outstanding interpersonal skills, including an ability to maintain calm and effective exchanges by all parties during stressful situations, and executive level reporting that ensures timely action and decision making in time-pressured scenarios., • Open to change based on diverse input and feedback., • Willingness to be remotely based and ability to travel to project sites., • Willing to travel up to 15%., • Demonstrate strong teamwork orientation, initiative, communication, problem solving, organizational and leadership skills. $140,00020% • 401k program with 6% match, • 20 vacation days, 5 sick days and 9 observed holidays, • Medical, dental and vision care benefits We celebrate all forms of diversity and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, we encourage you to apply. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.

Corporate Actuarial's Valuation team produces reserving and other financial metrics across IFRS, Solvency II, and US Statutory frameworks. The mission is to deliver timely, forward-looking, accurate, and actionable financial information for senior management, Finance, auditors, and regulators. The Director & Actuary is a newly created role reflecting Munich Re Life US's rapid expansion into the Longevity market. This leader will play a central role in shaping and scaling valuation and financial reporting for the Longevity, Annuities, and Group reinsurance portfolios across IFRS 17, Solvency II, and U.S. Statutory frameworks. This role manages a team, implements and executes actuarial assumptions and models, improves processes, and delivers reports for management and regulators. The Director also partners in onboarding new deals and provides technical guidance on valuation methods and controls. • Prepare quarterly and annual valuations and financial reports for Longevity, Annuities, and Group business across IFRS 17, Solvency II, and US Statutory standards, supporting forecasts and planning., • Analyze movements and key result drivers, offering clear executive commentary on period changes., • Deliver timely, accurate, audit-ready valuations with strong Finance system reconciliations., • Manage the maintenance and execution of longevity, annuity, and group valuation models for reporting., • Apply and valuation assumptions, ensuring regular review, documentation, impact analysis and approval per internal guidelines and actuarial standards., • Ensure all reporting complies with regulatory and actuarial standards., • Conduct projection exercises, sensitivities, and scenario analyses for Longevity, Annuities, and Group businesses to aid strategic planning and forecasting., • Collaborate with Corporate Actuarial, Finance, and business units on planning, capital initiatives, and in-force management actions such as risk transfers and treaty restructures., • Act as valuation liaison to Pricing, Business Development, Risk Management, and stakeholders for new or renewed treaties in Longevity and Group., • Ensure robust governance and controls for all valuation processes, maintaining thorough documentation and execution records for audits., • Serve as the main valuation contact for external auditors and regulators on Longevity, Annuities, and Group blocks., • Enhance valuation controls and analytical review to support transparency and risk management, focusing on reserve movements, assumption changes, and management judgment., • Lead, mentor, and develop a high-performing actuarial team., • Set objectives aligned with Corporate Actuarial priorities., • Foster strong cross-functional collaboration. Qualifications • FSA required, • 8+ years of relevant experience in actuarial valuation or financial reporting, • Demonstrated knowledge of IFRS, Solvency II, and US Statutory frameworks, • Understanding of Longevity structures and/or Annuities products is an advantage, • Familiarity with Group insurance products is an advantage, • Strong technical proficiency with actuarial modeling platforms (GGY AXIS or similar) and advanced Excel skills, • Excellent communication skills, with an ability to convey complex actuarial concepts and movements to non-technical stakeholders clearly and succinctly., • The ability to mentor developing actuaries and coordinate cross-functional initiatives. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long-Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 6% employer match, • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost, including a gym fitness reimbursement., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $185,000 - $258,000, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! CTO Advisor About Anaplan At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. • Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. As a CTO Advisor you build strategic, technical relationships with our strategic accounts focusing on the offices of the CIO and CTO. You help grow the Anaplan footprint by building their enterprise architectures around Anaplan. This is a unique opportunity for a thought leader with deep enterprise technology expertise, proven industry experience and relationships, and exceptional collaboration skills to shape the future of Anaplan. Your Impact As a trusted leader and subject matter expert, you will: • Strategic Advisory: Generate new business by supporting our strategic accounts and large deals on technology and enterprise architectures, • Trusted Advisor: Build trusted relationships with key partners, customers and prospects through solution development and collaboration., • Analyze a company's key use cases around cloud driven data, data management and integration technology, • Advise CIOs on enterprise architectures and best practices around SaaS applications, data lakes, data management, PaaS, AI/ML/data science platforms, • Translate top CIO priorities into commercial opportunities, • Build trusted advisor relationships with IT Executives, • Executive level communications in-person, on stage and in writing, • 15+ years of experience in enterprise data software technology, • 5+ years at senior level (VP/Sr. Director), • Worked in the following roles:, • Senior IT leadership roles at a large enterprise in CPG, Retail, FSI, Manufacturing, Energy, Transportation, • Senior field advisory roles at large tech companies like Microsoft, AWS, SAP, Oracle, ServiceNow, Databricks, Snowflake, • Senior consultant or practice lead at a big consultancy firm, • Led high-impact digital transformation projects at enterprise scale Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcement is to obtain privileged information from individuals. Anaplan does not:*-+ • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Job Description Summary Location: Cambridge MA, East Hanover NJ, US or Basel Switzerland. This role will follow a hybrid working model. If based in Europe please apply to REQ-10076235 LI-#hybrid The Novartis Strategy & Growth, Therapeutic Area Strategy team for Oncology & Hematology is seeking a new Executive Director, Therapeutic Area Strategy who will support the creation and update of a holistic TA strategy; provide early-phase commercial insights to project teams; guide TA-specific internal pipeline development and external licensing / acquisitions opportunities; and support integrated enterprise alignment across Biomedical Research (BR), Development, Strategy & Growth (S&G), and the Commercial US and International units. Job Description Key Responsibilities: * Brings external benchmarking, analysis and insights, and judgement to support the TA Strategy Head in developing a holistic Novartis TA strategy that achieves sustainable growth in short, mid and long-term. * Brings both understanding of the pharmaceutical industry and the core Therapeutic Areas (TA) and Disease area of Oncology & Hematology to derive insightful and differentiating competitive advantages over our peers. * Provides key commercial insights to the R&D project teams, particularly for early phase programs. To do this effectively, in-market experience in the US is critical. * Analyses reports and publications to extract key messages, including building product forecasts. * Supports development and delivery of TA-specific strategic external insights to support identification of growth opportunities, emerging competitive challenges and support creation of a third-party view around key strategic levers, and commissions targeted primary research. Essential Requirements: * Bachelor's degree required. Advanced degree (PhD, MD or other advanced University degree) and / or equivalent experience in life science/healthcare; MBA or consulting or equivalent experience highly preferred. * In-depth TA knowledge (or track record to acquire required TA expertise effectively and rapidly) in Oncology and/or Hematology. * Highly agile having the capacity to support a number of strategic DAs within a TA and multiple programs internal and external * Substantial experience evaluating new product opportunities (through M&A, BD&L and internal re-search programs). * 7-10 years of Industry pharma and/or medical devices Experience in Research & Development and/or commercial functions with experience conducting, commissioning, analyzing primary research * Experience of strategy development and asset shaping early in lifecycle (any functional perspective) * Recent (post 2015) local US in-market experience; local US experience includes working within the US market with the local US customers, US health care systems / systems Novartis Compensation Summary: The salary for this position is expected to range between $248,500 and $461,500 USD per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? ___ Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: ___ Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $248,500.00 - $461,500.00 Skills Desired Agile (Programming Methodology), Building Constructions, Business Development, Business Strategies, Communication, Curious Mindset, Data Analytics, Decision Making, Digital Oscilloscope, Finance, Go-to-Market Strategies, Influencing Skills, Leadership, Operations, Pipeline (Software), Prioritization, Strategic Alliances, Strategic Planning

Scale's Generative AI business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will leading initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression. You will: • Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market), • Partner with product and engineering teams to enhance products to fulfill needs of strategic customers and initiatives, • Own the execution of our data labeling operations for strategic projects, • Give regular progress updates to Scale's executive team, • Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python)., • 2+ years of experience leading a team, developing product or operational processes, or as a SWE., • Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus). About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

___ Job Type Full-time Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational, and commercial sectors to make safer, smarter, and better decisions. Vector Solutions is looking for a Senior Analyst of GtM Operations to join our Revenue Strategy & Operations team. In this role, you will be a core member of the Revenue Leadership team, reporting to the Senior Director of GTM Strategy & Operations. You'll be responsible for supporting the design and execution of Vector's go-to-market strategy, including annual sales planning, territory management, quota and compensation design, pricing, and deal desk operations. This is a high-ownership individual contributor role with no direct reports at this time. This person will partner cross-functionally with the CRO, CFO, and other senior leaders to align business strategy with operational execution. The ideal candidate will thrive in fast-paced, high-growth environments and be passionate about data-driven problem-solving. What You'll Do Territory, Coverage, and Account Governance: • Own/support account assignment and territory design processes across sales and post-sale functions, • Collaborate with Sector teams to optimize existing pricing structure and define packaging and pricing for new offerings., • Own board-level bookings and revenue forecasting and build repeatable views on performance (bookings, renewals, productivity, capacity), • Own weekly/monthly/quarterly performance and KPI reporting that provides action-oriented insights for executive leadership and cross-functional partners, • Translate data into clear recommendations and present findings to senior leadership to drive decision-making., • Support annual and in-year compensation & incentive design, • Support sales and pre/post sales compensation plan documentation hygiene, crediting rules, exceptions governance, and policy inputs (new hire/ramp, leave treatments, proration rules, close process). Requirements, • BA/BS degree in a business field preferred, or equivalent professional experience, • 4+ years of relevant professional experience in investment banking, management consulting, FP&A, analytics, reporting, and/or revenue strategy/operations, • Demonstrated ability to work with large data sets, build complex driver-based models, and translate quantitative analysis into clear business insights and strategic recommendations. Power user of Excel or Google Sheets; Salesforce CRM required. SQL, Python, or Access experience a plus. Familiarity with BI platforms, including CRM Analytics, preferred. Excellent analytical, problem-solving, and implementation skills, • Thrive in a fast-paced, changing and complex environment, • Outstanding written and verbal communication skills, • Friendly, open, and casual work environment, • Comprehensive benefits package effective the first of the month after hire, • Matching 401(k) retirement plan, • Healthy work-life balance with flexible work arrangements and generous time off, • Generous referral incentive program, • Tuition Reimbursement Program, • Pet Insurance, • OnePass Gym/Wellness Discount Program, • Calm Health-Employee Membership, • Company social events, • Employee Resource Groups, • Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team., • Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments., • Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members., • Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes., • Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good., • Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing., • Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Salary Range: 90,000-115,000 Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran. Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington. Salary Description 90-115K

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! ABOUT THE ROLE This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplanemployeeswork. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. Anaplan is building its Enterprise AI Center of Excellence (COE) - a one-stop shop for all internal AI at Anaplan - and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. The AI Principal Architect will own the technical vision for Anaplan's internal AI - designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2-3 yearAI technology roadmap - without necessarily holding formal management authority over all contributors. You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, foragent development and delivery) and the Transformation & Financial Flexibility team (toidentifyAI-driven cost-saving opportunities). KEY RESPONSIBILITIES Reference Architecture & Enterprise AI Engineering • Own and publish the reference architecture for Anaplan's internal AI - covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines., • Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce., • Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects., • Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment., • Evaluate, select, and onboard new enterprise AI platforms and tools - providing technical recommendations grounded in internal workforce needs., • Design the LLM abstraction layer and multi-model strategy tooptimizecost, performance, and flexibility., • Define andmaintaintechnical evaluation criteria for the AI intake process - assessing feasibility,buildcomplexity, security risk, and integration requirements for employee-facing tools., • Ensure all internal AI initiativespassengineering, security, compliance, and responsible AI review before development begins., • Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance., • Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context., • Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday)., • Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value., • Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems., • Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets., • Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams., • Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions., • Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines., • Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs., • Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees., • Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth., • Build andmaintainengineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics., • Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling toidentifyinternal productivity and cost-saving opportunities., • Design and lead proof-of-concept pilots thatvalidatenovel internal use cases beforecommitting tofull engineering investment., • Build andmaintainthe AI innovation pipeline - a living backlog of high-potential experiments., • Work hand in hand with the Transformation & Financial Flexibility team toidentifyand technicallyvalidateAI-driven cost-saving opportunities in Anaplan's internal operations., • Act as technical advisor and AI subject matter expert to business unitsidentifyinginternal AI use cases., • Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments., • 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role - ideally with exposure to enterprise IT or internal tooling environments., • Deep hands-onexpertiseacross the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, orMLOpspipelines - with experience in enterprise or workforce deployment contexts., • Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering., • Proficiencyin Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling., • Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise)., • Demonstrated ability toprovidetechnical leadership, mentorship, and architectural guidance to engineering teams without formal management authority., • Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams., • Strong business acumen and communication skills - able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences., • Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments., • Familiarity with ServiceNow or similar ITSM platforms and integration patterns., • Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs., • Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization., • Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Client Service Director is accountable for leading a Client Service team that delivers high quality and efficient service to both the internal and external clients of one or more Branches. This role reports directly into the Area President with a dotted line into the Regional Client Service Leader to ensure service goals and objectives support the Branch strategy. The Client Service Director will have people management responsibility over one or more Branch’s Client Service Supervisors, Managers and Associates. This role has a direct impact on business outcomes such as client retention, client satisfaction, enhancing Gallagher's value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement. The Client Service Director serves as ambassador to carrier partners; aligning client expectations and carrier deliverables to maximum effect. In addition to supporting divisional and regional projects, the position is accountable to take actions that ensure the region and broader enterprise maximize retention of client revenue in support of organic growth targets that provide appropriate shareholder value. How you'll make an impact Branch Success • Provides direct leadership to multiple client service teams, including managing and supervising assigned staff, establishing goals and evaluating results, • Coaches and mentors entire client service team, including Client Service Supervisors, • Has direct oversight and is responsible for branch compliance in collaboration with the Branch Operations leader, • In collaboration with branch leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks to ensure appropriate staffing levels, • In partnership with the branch leadership, develop work flows, planning and service models that are consistent and sufficient to support the renewal and onboarding process for clients, • Actively recruit, hire, mentor and train new team members, • Responsible for oversight of branch-level performance management process with performance reviews, goal setting and progress meetings, • Identify and support best practice opportunities that can be shared with the broader enterprise by fostering a culture of innovation, • Support M&A integration to bring new partners into alignment with current CSO practices as appropriate, • Through the use of defined metrics, provide direct oversight to ensure CSO practices are being adopted, implemented and adhered to, • Helps to achieve critical client retention goals by serving as an escalation/executive contact on Most Important Clients (MIC) as needed, • Resolve difficult, high profile client issues by conducting root-cause analysis, implementing appropriate corrective action plans, and applying lessons learned for future benefit, • Proactively communicate performance results to members of the Regional operations team and other key stakeholders, including Branch Managers, • Identify, facilitate, lead and/or participate in projects to continually improve operations, which includes projects and initiatives with a regional and divisional scope, • In collaboration with branch level client service leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks, • Partner with regional counterparts to drive best practices, • Champion divisional objectives within the region, • Leverage technology and automation to create capacity for expanded sales and improved service, • In partnership with HRBT leaders, champion and support benefits administration technology needs within the region, • Promote clear understanding of carrier partner processes, platforms and offerings, • Track and communicate meaningful measurement(s) of CSO, • Provide direct leadership to Client Service Supervisors and client service team members, • Manage, support and mentor local and regional client services leadership team, • Deliver timely, candid and tactful feedback and coaching, both positive and developmental, • Maintain confidential information, • Support the team by leading communication and adoption of resources and tools to deliver tier one service to our clients, • Champion partnership and teamwork between sales and service, • Model and support appropriate accountability for results in the organization, • Leverage communication best practices to ensure alignment and transparency within the region, • Clearly articulate the vision of the organization, and provide specific direction to ensure others’ success, • Consistently model the Gallagher Way; foster a culture of teamwork and growth throughout the organization, • Facilitate cross functional interactions across the organization to ensure win-win outcomes, • In partnership with other regional leaders, identify and cultivate top talent to support succession within the region, • Develop and maintain relationships with key vendor partners, including carriers, TPA’s and technology vendors, • In partnership with HR Leaders, ensure region compliance with required training, • Manage implementation of Client Annual Review (CAR) procedures for Most Important Clients and any at risk clients; coordinate and collaborate with Operations counterpart, • Participate in industry related educational and product information seminars and courses, • Report to region / branches on key client services activities and initiatives at both management and all Staff Meetings Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 3+ years supervisory experience. Appropriate licensing as required. Preferred: Demonstrates a breadth and depth of operational service delivery management expertise focused on service quality, people, process and technology. Prior experience designing and implementing. Significant experience leading and managing teams (preferably in a matrix environment) with an operational service delivery or shared services environment. Behaviors: Strong communicator at all levels Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. We are seeking a visionary leader to shape and drive Clinical Data Science strategy across our global clinical development portfolio. This role ensures the rigorous application of statistical principles and advanced data science methodologies to optimize clinical trial efficiency and accelerate innovation. The Executive Director will spearhead the integration of AI/ML solutions for applications in disease diagnosis, modeling, imaging, genomics, proteomics, and precision medicine. Acting as the primary data science representative to global regulatory authorities, this individual will defend strategies and influence industry standards. Strategic Leadership: • Define and execute Clinical Data Science strategies for clinical studies and development plans across the portfolio., • Serve as the primary spokesperson for Data Science at Health Authority meetings, leading preparation of responses and influencing regulatory perspectives. Innovation & Execution: • Drive adoption of cutting-edge AI/ML methodologies for disease modeling, biomarker analysis, and precision medicine., • Oversee multiple large-scale, critical data science initiatives, ensuring timely, high-quality deliverables aligned with industry best practices. Risk Management & Problem Solving: • Evaluate analytical options, proactively identify risks, and develop novel solutions to complex challenges. Thought Leadership & External Engagement: • Represent the organization at technical seminars and conferences; build networks with industry experts to advance best practices. Team Leadership & Development: • Manage and mentor a diverse team of data scientists and people managers across geographies., • Foster career growth through open dialogue, performance management, and strategic development planning. Operational Excellence: • Ensure GxP compliance in data science programming for clinical trials., • Manage budgets, vendor relationships, and third-party deliverables to maintain quality and efficiency. Executive Communication: • Deliver clear, compelling communication of complex data science concepts to internal and external stakeholders with executive presence. Qualifications • Ph.D. in Biostatistics or a Master's Degree in Biostatistics in combination with a Ph.D.in Bioinformatics or related computational sciences., • Deep expertise in statistical methods and their application in clinical trials., • Minimum 10 years of industry experience in clinical development, including Data Science and Biostatistics., • Recognized thought leader in at least one data science discipline (e.g., AI/ML modeling, precision medicine)., • Proven experience presenting at external forums and influencing regulatory authorities., • Strong people leadership experience in a Data Science setting., • Prior research experience in neurology, particularly Alzheimer's disease biomarkers (plasma, CSF, imaging), strongly preferred. Eisai Salary Transparency Language: The annual base salary range for the Executive Director, Clinical Data Science is from :$273,200-$358,600 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Change Management) As Manager - Epic Technology Services (Change Management), you'll lead and mature the technical change control and build migration processes supporting our Epic environment. This role sits within Epic Technology Services and is responsible for ensuring that Epic changes are planned, validated, and executed safely and consistently across all MSK Epic environments. The ideal candidate brings extensive hands-on experience with Epic Data Courier, Content Management, software build tracking, and environment governance. This individual will collaborate closely with Epic application teams, Infrastructure, Security, IAM, and MSK's Staying Current Captains to support predictable and compliant delivery of Epic changes. Role Overview Epic Change Management * Oversee day-to-day technical change management operations for Epic across MSK's environment landscape. * Facilitate MSK's weekly Epic Change Advisory Board (CAB) meetings and coordinate follow-up actions, communication, and documentation. * Coordinate monthly Epic change windows and migration activity planning. * Lead and participate in various workgroup meetings as needed to support Epic change planning, troubleshooting, and governance. * Ensure alignment with MSK's governance processes, including the Epic CAB and Staying Current program. * Maintain comprehensive documentation such as standards, runbooks, RACIs, and dashboards to support transparency and audit readiness. Data Courier & Content Management Ownership * Serve as MSK's subject matter expert for Data Courier (DC) and Content Management (CM), including managing build migration workflows and best practices. * Define and enforce standards for protections, naming conventions, packet structures, and security settings. * Configure, maintain, and support DC/CM interfaces used to migrate application build across environments. * Provide guidance and training to Epic application analysts on DC/CM functions, safety practices, and workflows. * Troubleshoot and resolve DC/CM issues, including CID synchronization, packet failures, or protection conflicts. Build Tracking & Release Coordination * Manage Epic build tracking practices to ensure accuracy, consistency, and alignment with MSK's release and change cycles. * Partner with application teams to sequence migrations, validate dependencies, and avoid collisions or overwrites. * Support readiness activities tied to Release Authorizations (RAs) and regulatory timelines. * Assist with evidence gathering and documentation for MSK audits such as SOC2, ITGC, and internal reviews. Environment Reliability, Resilience, and Testing * Support Business Continuity and Disaster Recovery (BC/DR) planning and testing activities for Epic environments. * Collaborate with Infrastructure, IAM, DBA, Security, and Integration teams to ensure environment stability, access governance, and migration performance. * Assist with technical escalations and root cause analysis related to change control or environment synchronization issues. Key Qualifications * Data Courier Administration Certification (required). * 3-5+ years of direct experience managing Epic change control processes, build tracking, and hands-on Data Courier / Content Management operations. * Deep understanding of Epic environment architecture and deployment workflows. * Familiarity with HL7 concepts, integration workflows, and basic database principles. * Proven ability to troubleshoot and resolve DC/CM issues, protections, and environment synchronization problems. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Strong communication and collaboration skills with the ability to work cross functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Strong hands-on knowledge of Data Courier, Content Management, and Epic deployment strategies. * Ability to develop standards, runbooks, workflows, and metrics supporting continuous improvement. * Skilled at partnering with application analysts, infrastructure, and security teams. * Demonstrates ownership and initiative in maturing MSK's Epic change management processes. * Deep knowledge of data protection, regulatory compliance, and system resilience standards. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job Locations US ID 2026-1964 Category Sales Type Regular Full-Time The Corporate Account Director (CAD) will serve as one of SK's lead contacts with key Market Access customers. He/she will play a lead role in executing SK's segment positioning and value proposition, including both strategic relationships as well as contractual relationships with individual Market Access customers. Additionally, this position will require superior communication and strategy development and implementation for effective pull through of marketed SK Life Science products. • The top deliverables for this position are to achieve optimal access and pull through with targeted customers within their accounts and to develop the strategy for efficiently achieving corporate objectives., • Identify, develop and execute business opportunities by focusing on appropriate positioning of SK's products within targeted Market Access customers., • Identify key opportunities with account decision makers and develop specific account objectives and tactics that optimize business performance., • Work with Field Sales, Medical Affairs, Finance, Legal, Regulatory, and Brand team personnel to secure formulary access and drive effective pull-through of SK products with these key customers., • Develop, negotiate and implement contracts where needed to support payer market strategies and coordinate pull through activities to support access opportunities and challenges ultimately resulting in significant ROIs., • Track and analyze contracted product performance and communicate broadly with key stakeholders in Market Access, Sales, Operations, Finance and all appropriate internal personnel., • Perform client reviews with each contracted and non-contracted client quarterly to monitor contract progress for both the client and SK., • Bachelor's degree or equivalent experience Work Experience: • Minimum 7 -10 years' experience in the Pharmaceutical Industry with a minimum of 4 years Market Access experience, preferably national account management., • Broad pharmaceutical and/or health industry experience including two or more years of management experience, including sales management and/or brand management and/or financial/contract management/analysis along with experience independently managing national or regional accounts with an emphasis on contracting, • Strong background in ROI evaluation, • Record of building high, value-added, service-oriented Market Access relationships., • Prior people management preferred, • Strong ability to work cross functionally across sales, marketing, market access, contracts and pricing, trade, and senior leadership, • Strong project management, analytical thinking skills, and financial modeling skills, • Demonstrated initiative, creativity and strategic relationship building skills, • Demonstrated ability to develop, communicate, and implement successful strategic initiatives for multiple constituents with conflicting/competing objectives and goals, • Ability to effectively compete for resources both with internal and external customers, • Proven leadership skills and strong business acumen, • Strong platform skills, • Effective executive level negotiation skills

Job Locations US-NJ-Paramus ID 2026-1970 Category Marketing Type Regular Full-Time The Executive Director, Marketing will lead and manage many of the day to day activities of the Marketing Team focused on appropriate brand development ensuring commercial success across all channels of promotion for XCOPRI • Directly responsible for all HCP personal, patient, non-personal and omnichannel marketing, • Plays a key role in developing and implementing effective plans in order to maximize commercial success, • Provides day to day marketing leadership across the extended brand teams and within various cross-functional teams, • Responsible for helping to create, review, and maintain the brand strategy for XCOPRI, • Responsible for aligning core tactics to overall brand and corporate strategy and ensuring execution of these tactics across the Team, • Ensures optimization of XCOPRI and achievement of business foreacasts, • Leads the strategic planning process for XCOPRI as well as particpates in the lifecycle planning for the brand, • Day to day management of Marketing team in all functions, • Ensures Marketing team is executing against brand sales targets in collaboration with Sales and other Marketing and Commercial leadership team members, • Oversees the development of HCP, Patient (including TV and digital DTC), and Omnichannel personal and non-personal promotional materials within the Marketing Department, • Ensures alignment of brand positioning, segmentation, messaging, and overall objectives across the organization, • Works closely with field sales leadership to ensure marketing programs that are developed strongly support their direct and indirect needs and drive appropriate Return on Investment (ROI), • Helps to lead Marketing team to develop and execute Marketing-specific growth projects to achieve above plan targets, • Utilize analytics to align and drive brand resources toward key brand segments, • Utilize market research insights to drive performance, • Helps with oversight of marketing budget, • Understand and comply with legal, regulatory, and compliance requirements Supervisory Responsibilities: Executive Director, Marketing will have a team of marketing direct reports including: • 2 Directors of Marketing, • Bachelor's degree or equivalent experience required, • MBA preferred Work Experience: • Minimum of 15 years of progressive experience working in a Pharmaceutical and/or Medical Device environment including some Sales Leadership experience, • Minimum of 12 years previous successful experience in a Marketing role with significant leadership responsibility, • 5 years' experience as a Marketing Team Lead is preferred, • Previous successful experience leading the launch of a pharmaceutical product and/or pharmaceutical indication (line extension) in a competitive market, • Previous experience leading HCP and patient marketing initiatives., • Previous successful experience in strategic planning, KOL development, and partnering with medical associations, • Experience leading successful omnichannel/digital programs.Previous experience in developing and successfully executing DTC marketing campaigns, • Experience managing multiple agencies and managing a multi-million dollar marketing budget., • Demonstrated track record of strong collaboration with cross-functional partners, • Work is typically performed in an office environment, • Amount of travel will fluctuate based on business needs but could be as high as business needs, • May be required to routinely lift items ~25 pounds, • Sitting or standing for long periods of time, • Understanding of the dynamics associated with the marketing and sales of a prescription epilepsy product in today's retail marketplace, • Experience in working with cross functional teams such as Commercial Operations, Sales, Managed Markets, Market Development, Sales Training, Medical Affairs, Finance, CMC, etc., • Excellent oral, written and presentation skills, • Strong interpersonal skills and the ability to lead without authority, • Strong analytical skills and proven strategic ability to succeed in a fast paced, entrepreneurial environment, • Ability to foster team cohesion and demonstrate ability to work effectively in a fast-paced matrix environment, • Ability to work both internally and externally with technical and medical experts

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Environment & Release Management) As Manager - Epic Technology Services (Environment & Release Management), you'll lead the planning and coordination of Epic software releases across MSK's Epic environment landscape. This includes oversight of quarterly Epic upgrades, Service Updates (SUs), and Release Authorizations (RAs) to ensure all release cycles are executed predictably, securely, and in full alignment with MSK operational and compliance requirements. This role requires strong collaboration across Epic Technology Services, Epic Hosting, application teams, Infrastructure, IAM, Security, Integration, Endpoint Services, Field Services, Virtualization, and Business Continuity teams. The ideal candidate has deep experience supporting Epic environments and managing upgrade project/cutover plans. Role Overview Epic Release Coordination * Provide oversight of the Epic software lifecycle, including Service Updates (SUs), quarterly upgrades, and environment planning strategy. * Manage and coordinate MSK's quarterly Epic upgrades, updates, and Release Authorizations (RAs) - including planning, readiness, cutover oversight, post-deployment validation, and any emergency or regulatory releases. * Experience with Epic Software build tracking, change management, and Data Courier and Content Management processes. * Facilitate Epic upgrade meetings and Staying Current Captains meetings to ensure cross-team alignment. * Manage upgrade project plans and cutover plans, ensuring alignment with Epic Hosting, Infrastructure, and Application teams. * Lead MSK's Epic release/upgrade meetings, maintaining clear timelines, dependencies, and communication plans. * System analyst or equivalent experience with implementation or operational support of Epic Software, or other IT enterprise EHR systems preferred. * Epic experience with Epic's User Web, Nova, Sherlock, and Release Authorization processes preferred. Release Planning, Readiness & Communication * Oversee Nova notes management and assignment, ensuring timely review and action by responsible teams. * Maintain release readiness frameworks: cutover playbooks, readiness checklists, rollback procedures, risk assessments, approvals, and decision logs. * Communicate release scope, timelines, risks, and impacts to Epic teams, operational groups, and leadership. * Collaborate with Training, Communications, and Clinical Operations to ensure end user readiness. Testing Support & Quality Assurance * Work with MSK's testing and QA teams to ensure testing is completed according to established timelines and deliverables. * Monitor testing progress and escalate blockers or risks. * Ensure testing teams receive environment readiness updates, release notes, and technical details required for validation. * Review testing summaries and readiness artifacts to support go/no-go decisions. Environment & Deployment Alignment * Ensure MSK Epic system integrity through strong knowledge of Epic system architecture (e.g., Chronicles, Interconnect, Hyperspace, web services). * Maintain understanding of MSK's Epic integrations, including Rhapsody, HL7, web APIs, and third-party systems. * Oversee MSK's environment refresh strategy, including planning, sequencing, prerequisites, and communication. * Collaborate with Epic Hosting, Infrastructure, DBA, IAM, Security, and Integration teams to ensure environment synchronization and technical readiness. * Provide oversight of MFA and other technical configurations related to Epic access, workflows, and deployment activities. * Ensure MSK follows security best practices across environment and release operations. * Oversee Disaster Recovery (DR) testing in partnership with Business Continuity teams. * Partner with Endpoint Services to ensure Epic-connected endpoints meet OS and patching standards. * Collaborate with Field Services and application teams to ensure Business Continuity Access (BCA) workstations remain updated and operationally ready. * Work closely with the Virtualization team to support Epic Hyperdrive delivered via Citrix, ensuring performance, readiness, and environment alignment. * Support deployments across non-production and production Epic environments. Operational Oversight, Documentation & Audit * Review and coordinate follow-up actions for Downtime Prevention Escalations (DPE), Security & Privacy Risk Escalations, and Care Concerns Bulletins. * Maintain thorough release documentation including cutover plans, readiness packets, testing summaries, issue logs, and decision records. * Support SOC2, ITGC, and internal audits related to release governance, access controls, and technical readiness evidence. * Continuously improve release management processes, communication workflows, and governance structures. Key Qualifications * 3-5+ years experience with enterprise IT system activities including implementation projects, upgrade projects, and periodic maintenance. * Strong understanding of Epic upgrade cycles, updates, Nova workflows, and Release Authorization (RA) processes. * Experience managing project plans and cutover plans for Epic/EHR implementations and upgrades. * Experience with Epic software build tracking, change management, and Data Courier and Content Management processes. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Familiarity with HL7, integration workflows (e.g., Rhapsody), and SQL/database fundamentals. * Strong communication and collaboration skills with the ability to work cross-functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Skilled at coordinating multi-team upgrades, cutovers, and release readiness. * Deep understanding of Epic architecture, integrations, environment dependencies, Citrix/Hyperdrive, MFA/security configurations. * Works effectively across Application, Infrastructure, IAM, Security, Hosting, Integration, Endpoint Services, Field Services, and Virtualization teams. * Demonstrates ownership, consistency, and continuous improvement of MSK's Epic release lifecycle. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job Locations US-NJ-TOTOWA ID 2026-188259 Line of Business Amerita Position Type Full-Time Pay Min USD $160,000.00/Yr. Pay Max USD $190,000.00/Yr. Amerita The Specialty Hub Pharmacy Director is responsible for the strategic leadership, operational performance, and clinical excellence of Amerita's Specialty Hub services across the United States. This role provides oversight of specialty pharmacy operations and the Specialty Access Team, ensuring seamless patient onboarding, efficient therapy access, and exceptional service delivery. This leader will drive operational consistency, optimize patient access pathways, and ensure compliance with all regulatory and accreditation standards while supporting business growth and enhanced patient outcomes. We Offer: • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts, • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance, • 401(k) Retirement Plan, • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability, • Employee Discounts, • Tuition Reimbursement, • Leads specialty pharmacy operations to ensure efficient dispensing, care coordination, and adherence to clinical protocols, • Develops and implements scalable processes to support growth and operational efficiency, • Establishes and monitors KPIs related to turnaround times, access success rates, patient satisfaction, and financial performance, • Directs the Specialty Access Team to ensure timely and accurate benefits verification, authorization, and financial assistance coordination, • Optimizes patient access workflows to minimize delays in therapy initiation, • Collaborates with payers, manufacturers, and internal stakeholders to improve access outcomes, • Partners with executive leadership to define and execute the specialty hub strategy, • Identifies opportunities for service expansion, innovation, and improved patient experience, • Supports business development initiatives, including payer and manufacturer partnerships, • Leads, mentors, and develops a high-performing team across operations and access functions, • Fosters a culture of accountability, collaboration, and continuous improvement, • Ensures appropriate staffing models and organizational structure to support national operations, • Ensures adherence to all federal and state regulations, accreditation standards (e.g., URAC, ACHC), and company policies, • Maintains audit readiness and oversee quality assurance programs, • Promotes a culture of patient safety and regulatory compliance, • Manages budget and financial performance for specialty hub operations, • Drives cost efficiencies while maintaining high-quality patient care, • Utilizes data analytics to inform decision-making and performance improvements, • Supervisory Responsibility: Yes, • 8+ years of progressive leadership experience in specialty pharmacy, hub services, or related healthcare operations., • Experience managing national or multi-site operations preferred., • Pharmacist license preferred, not required., • Active pharmacist license in good standing (if applicable); multi-state licensure preferred., • Deep understanding of specialty pharmacy workflows, payer requirements, and access processes., • Strong leadership and team development capabilities., • Proven ability to drive operational excellence and process improvement., • Experience with specialty pharmacy accreditation standards and regulatory requirements., • Excellent communication, collaboration, and stakeholder management skills., • Data-driven mindset with experience using metrics to guide performance., • Percentage of Travel: 0-25%

Senior Administrative Coordinator, OOTP About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As the Senior Administrative Coordinator, Office of the President, you will report to the Director, Office of the President. You will provide high-level administrative and operational support, ensuring the efficient day-to-day functioning of the Office of the President. The Senior Administrative Coordinator manages administrative workflows, coordinates meetings and logistics, supports clinical operations processes, and helps maintain a seamless experience for both executive stakeholders and patient families. This role requires exceptional organization, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Work Schedule This position is expected to work 11:00 AM - 7:00 PM, Monday through Friday, to support the operational needs of the Office of the President. You Will: Administrative • Provide comprehensive administrative support to the President and Director, Office of the President, including managing calendars and inboxes, prioritizing communications, and preparing meeting materials., • Coordinate meeting logistics, including catering arrangements and room preparation; prepare daily coffee and lunch for the President; and ensure meetings start and transition on time., • Manage travel arrangements, including itineraries, logistics, and related documentation., • Process invoices, reimbursements, and expense submissions in a timely and accurate manner., • Maintain daily operational flow of the Office of the President, including end-of-day office close-down procedures and preparation for the following business day., • Maintain daily operational flow of the Office of the President, including end-of-day office close-down procedures and preparation for the following business day. Clinical • Provide high-quality patient experience for families receiving care at Child Mind Institute., • Check in patient appointments and process daily billing through the electronic medical record (EMR) system., • Follow HIPAA guidelines and maintain accurate and updated patient records., • Manage prescription requests, prior authorizations and appeals for medication requests. Perform additional job-related duties as assigned. This is a non-supervisory position. You Have: • Bachelor's degree in a related field., • 4 years of experience in office management or operations coordinator role., • Skilled in using database management systems, including workspace management, generating reports and maintaining dashboards. Strong proficiency in office software and tools, including Microsoft Office Suite and collaboration platforms. #LI-on-site Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our ___. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Acts as a medical resource to the health plan, directing clinical and government mandated utilization and quality improvement efforts. Responsible for the consistent, effective use of clinical guidelines and clinical nursing rounds. Monitors quality and the appropriateness of medical care. Collaboration on clinical program development in concert with the operational leadership of the plan. • Minimum of 5 years of clinical experience, • Managed Care Experience, • Board Certification in a General Practice, Internal Medicine, Primary Care or Geriatrics, • Practical understanding and strong commitment to managed care, • Knowledge of Quality Assurance, Utilization Review, program development and implementation skills, • Strong communication and leadership skills

Strategic Wholesale Director wanted for a luxury goods accessories company in NYC. In the role, you will be responsible for driving growth and performance across major accounts, domestic and international, in partnership with executive leadership. You will lead cross-functional wholesale sales strategy, driving revenue growth and expand market presence all while owning key account relationships, revenue targets, and budget management. The Wholesale Director serves as a senior leader in resolving complex account issues, mentoring talent, and delivering high-impact, ROI-driven initiatives across the wholesale business. You will cultivate and maintain strong, strategic relationships with top-tier luxury wholesale partners, delivering exceptional service and long-term value; collaborate cross-functionally with Merchandising, Finance, Product, and Marketing to align business objectives and elevate brand presentation across wholesale channels; Drive sales to achieve revenue targets; Proactively identify and execute opportunities to grow account performance through strategic initiatives and partnerships; Provide consistent, high-quality service and communication to all accounts; Represent the brand in market appointments and travel to support product launches, partner initiatives, and in-store execution and more! We are seeking self-motivated and driven wholesale/sales professional with solid networking skills and an entrepreneurial spirit. Ideal Skills and Qualities • Bachelor’s degree, • 10+ years’ experience in Wholesale Sales, Sales Management or a combined 5 years of Luxury Wholesale Sales/ Retail Sales experience., • Knowledge of Microsoft Office, JOOR, NETSUITE and company operating systems, • Ability to operate tactically and strategically in a fast-growth dynamic startup environment, • Outstanding communication skills, both written and verbal., • Flexibility and ability to travel to attend markets or meetings with customers to support the business, • Ability to travel, domestic and international, • Bilingual (Spanish, Italian, French, Mandarin or any)

Location: NYC, NY 10005 This is an opportunity to join the team of a rapidly growing and highly successful real estate asset manager. Ideal candidates will have an entrepreneurial spirit, work well with minimal supervision and direction, thrive while managing multiple tasks at one time, and demonstrate effective communication with investors, executive members, and real estate professionals alike A Director- Leasing oversees the leasing process for commercial properties, aiming to maximize occupancy and revenue. This involves attracting tenants, negotiating lease terms, managing paperwork, and ensuring tenant satisfaction. They also play a key role in developing marketing strategies, managing budgets, and supervising staff within the leasing department. Key Responsibilities: • Developing and implementing strategies to attract new tenants and retain existing ones. This includes marketing properties, conducting tours, and negotiating lease agreements., • Managing all aspects of lease agreements, including drafting, reviewing, negotiating, and ensuring compliance with lease terms and legal requirements., • Managing leasing budgets, tracking expenses, and ensuring the financial performance of the leasing operations., • Overseeing property maintenance, coordinating repairs, and ensuring the property is well-maintained for tenants., • Addressing tenant inquiries, concerns, and requests, and fostering positive relationships with tenants., • Monitoring market trends, competitor activity, and property values to ensure competitive lease rates and identify potential opportunities., • Bachelor's Degree in related field with minimum 5-8 years of progressive commercial real estate asset management, leasing, and strategic development experience, • Ability to be flexible, multi-task, and lead the multi-tasking of others, in a dynamic and fast-paced environment, • Exceptional attention to detail and deadlines, • Works well with other team members, existing tenants, prospective tenants acting as a partner to all, • Strong critical thinking ability to determine if there is a more optimal way to achieve outcomes

Executive Assistant – Growing Private Investment Firm $135,000 – $155,000 base DOE + Discretionary Bonus + Top-Tier Benefits A high-performing private investment firm is seeking a proactive, detail-oriented Executive Assistant to support a Managing Director and 2 Vice Presidents. This is a true partner role within a fast-paced office that prides itself on a collaborative, close-knit, and collegial culture. You will join a top-tier administrative team to manage events, conferences, and office logistics. The ideal candidate has a forward-thinking mindset—someone who can stay three steps ahead of a busy executive and execute with precision in a fast-paced environment. Location: Midtown West, New York — Onsite (5 days/week) Hours: 8:30 AM – 6:00 Key Responsibilities • Executive Support: Provide high-level support to the MD and VPs, acting as a gatekeeper and primary liaison for internal and external stakeholders., • Complex Coordination: Manage ever-changing calendars and coordinate extensive domestic and international travel across multiple time zones., • Meeting Logistics: Prepare materials, coordinate agendas, and ensure the MD is fully briefed and prepared for all high-stakes meetings., • Team Collaboration: Partner with the existing EA team to manage office operations, plan team events/offsites, and maintain a professional office environment., • Experience: 5+ years of EA experience, specifically within financial services (Private Equity, IB, VC) or a similarly demanding professional services environment., • Communication Style: Direct, professional, and poised. You should be comfortable screening calls and representing senior leadership., • Proactive Mindset: A natural problem-solver who operates with a high sense of urgency and precision without needing constant direction., • Team Player: Someone who thrives in a close-knit group and is happy to "roll up their sleeves" to help the broader team and office. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Born in 2017 from the kitchen of Danny Meyer’s Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C. \n \n Who you are: \n The Cafe Chef leads with a spirit of excellence, care, and hospitality, ensuring consistent, high-quality execution of our culinary program each day. They uphold systems that support strong operations, maintain proper pars, and deliver exceptional food. With a coaching mindset, they develop and support every Back of the House (BOH) team member, creating an environment where people can thrive and grow. By setting high standards and leading by example, the Cafe Chef helps create memorable guest experiences and a culture of respect, teamwork, and accountability. This individual will have the opportunity to collaborate with the Daily Provisions Executive Culinary Director and James Beard Award recipient Chef Claudia Fleming. \n What you’ll do: \n\n • Consistently deliver a culture of Enlightened Hospitality to guests and team members\n, • Partner with Front of House and Back of House team members to enforce systems, routines, and checklists the Daily Provisions way as well as deliver excellent guest experiences across all channels, including in-restaurant dining, third-party delivery, and catering\n, • Collaborate with Facilities to maintain equipment and ensure clean, compliant, and inspection-ready kitchens according to ServSafe practices, HACCP logs, and allergen protocols\n, • Coordinate with Supply Chain to ensure successful ordering, inventory, and product management\n, • Own Back of House P&L: food cost, waste, labor, and inventory turn to consistently meet financial targets\n, • Train and validate team members before they assume stations, doing thorough station checks each shift and leading tastings and presentations to educate the service team\n, • At least 3 years of experience in culinary/kitchen leadership and casual dining\n, • Excellent food & beverage knowledge and proven passion for culinary excellence and exceeding guest expectations\n, • Experience in training and developing Back of House Team members\n, • Ability to communicate in a direct, respectful, and transparent manner across all teams\n, • Understanding of Microsoft Office applications (Excel, Word, Outlook, etc.)\n, • Certification in a Hospitality-related field, or equivalent, preferred\n, • Competitive pay and bonus potential: Annual compensation of $80,000 - $92,500 including a performance-based bonus, with consideration for your experience and impact\n, • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care\n, • Time to recharge: Generous paid time off and paid parental leave to support life outside of work\n, • Investing in your future: A matched 401(k) plan to help you grow long-term savings\n, • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.\n, • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship\n, • Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants \n, • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones \n, • Convenience & flexibility: Pre-tax commuter benefits for transit and parking\n, • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong\n, • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships\n, • Center the salt shaker with an unwavering commitment to excellence and the values that matter most\n, • Write a great next chapter. The road to success is paved with mistakes well-handled\n, • Bring a charitable assumption and err on the side of generosity\n, • Leave our campsite better than we found it; always responsible for the impact of our wake\n\n \n *The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. \n The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. \n \n #EnlightenedHospitality Equal Opportunity Employer \nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

Our client, owner of several multi-family residential communities, is hiring a Property Manager to manage the property locations in Queens and in western Nassau County, NY within approximately 10 miles west of the Queens / Nassau County border. Annual salary approximately $85k to $92,500 plus company-paid expenses, gasoline, etc. and lease payments for a company car, including car repairs and maintenance, plus a terrific benefits package including medical and dental coverage plans and a 401k match. This work includes: • Visiting residential locations, • Managing and organizing vendors that perform maintenance and repairs to residential housing and building infrastructure, order supplies and materials, etc., • Supervising staff who work on site at the residential properties, • Communicating with residents / renters, vendors, staff, etc. Required: • 3+ years of residential rental property management experience covering Queens and Long Island, • Strong knowledge of NYS residential housing rental laws and regulations, including rent stabilization, • Proficiency with repairs, upgrades, renovations and maintenance within residential rental housing / apartments and outside for the buildings themselves, • Strong experience leading and supervising others with excellent communication skills, • Exceptionally organized, with an ability to ensure smooth operations of all properties, • Excellent 'hands on' MS Office skills including Excel, Outlook and Word If interested and a fit, please email your resume to David Rivard, Director of Recruiting at Executive Alliance, at . Please note this client is NOT open to sponsorship, so only candidates authorized to work for any employer in the U.S. will be considered.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Jerome L. Greene Science Center Columbia University's Mortimer B. Zuckerman Mind Brain Behavior Zuckerman Institute unites world-class scientists across diverse academic disciplines to conduct groundbreaking research that transforms our understanding of the brain and its influence on the mind and behavior. As a leading neuroscience institute, our mission is to decipher the mind and brain to better understand behavior. Our researchers are committed to foundational science, uncovering the principles that shape how the brain develops, functions, and recovers. With more than 50 labs, the Zuckerman Institute (ZI) serves as a hub for collaboration, bringing together Columbia's top scholars to drive research in bold new directions. Located in Manhattanville, our state-of-the-art Jerome L. Greene Science Center provides an inspiring home for discovery in one of the world's most dynamic cities. Reporting to the Institute Director with operational dotted line reporting to Columbia University Human Resources (CUHR), the Senior Director for Human Resources & Academic Affairs provides strategic and operational leadership for local Institute human resources and academic affairs functions in support of the Institute's mission and goals. This role participates in designing and executing a comprehensive People Strategy aligned with institutional priorities, talent management, organizational development, learning and development, and performance management. Central to this role is the oversite of a large research employee population consisting of postdoctoral scientists and fellows, associate research scientists, and research scientists while also supporting administrative duties related to faculty interdisciplinary appointments. The Senior Director serves as a trusted advisor to Institute leadership and collaborates closely with senior University partners such as Institutional Scholars and Students Office (ISSO), Office of the Provost (Provost's Office), CUHR and Office of General Counsel (OGC), establishing credibility as the Institute's "go-to" leader on managerial topics, employee relations, labor relations, coaching, training, and navigating a complex, decentralized University environment across Manhattanville, Morningside, and Columbia University Medical Center (CUIMC). The Institute comprises more than 50 laboratories that rely on ZI HR for end-to-end people management across faculty, researchers, postdoctoral scientists and fellows, administrative staff, lab technicians, students and visitors. With over 50% of the population being international, the role provides critical leadership in immigration and visa support in close partnership with the ISSO and at times, working with outside University immigration attorneys as directed by ISSO. The Senior Director develops and manages an HR team operating under an HR Business Partner model, ensuring comprehensive support to both scientific and administrative units across HR operations, compliance, and payroll. The role serves as the Institute's liaison and mediator for labor and union matters, including engagement with the postdoctoral union and University labor relations, and acts as the primary liaison to the Provost's Office, ISSO, and Central HR on academic and immigration affairs across the employee lifecycle. This role serves as the Institute's resource for conflict management and formal complaints, acting as a University obligated reporter and partnering closely with OIE, CUHR, Labor Relations, the Provost's Office, and the OGC to ensure fair, timely, and compliant resolution of issues. The Senior Director plays a key leadership role in fostering a fair, inclusive, and high-performing work environment where diversity, respect, and service excellence are core values, and where employees can pursue meaningful and rewarding professional opportunities. Responsibilities Strategic Leadership & Organizational Effectiveness • Provide strategic direction for all HR and academic affairs functions, aligning people strategy with Institute and University priorities, • Serve as a trusted advisor to the Institute Director and senior leadership on organizational design, academic affairs, employee relations and labor relations, • Oversee HR functions, including recruitment, onboarding, performance management, employee relations, compensation, benefits, payroll, and compliance, • Plan, organize, and direct HR operations, ensuring policies, procedures, and compliance requirements are clearly documented and communicated, • Ensure adherence to University policies and federal, state, and local regulations (e.g., Department of Labor, New York State, New York City requirements), • Optimize HR technologies (e.g., Time and Labor Absence Management [TLAM], DocuSign, Salesforce) to enhance efficiency and service delivery, • Oversee complex academic appointment processes for all research positions, including recruitment, appointments, reappointments, visa sponsorship, • Partner with University offices (Provost's Office, Office of the Executive Vice President for Research [EVPR], OGC, Labor Relations) on interdisciplinary and complex academic appointments, • Support recruitment processes for researchers and faculty, including compliant postings, advertising strategies, and hiring committee guidance in alignment with Office of Institutional Equity [OIE] requirements, • Serve as the Institute's trusted resource for employee relations issues, formal complaints, and conflict resolution, • Act as a University obligated reporter and partner with OIE, OGC, and Provost's Office on investigations and resolutions, • Support University labor relations efforts, including engagement with the postdoctoral union and University labor relations, • Oversee immigration and visa support for the ZI international research population, partnering closely with ISSO and the Provost's Office, • Ensure seamless support for faculty, postdocs, researchers, and visitors requiring visa sponsorship and compliance, • Partner with University compensation and planning professionals to ensure ZI is consistent with industry standards for recruitment and retention; direct University eComp year-end processes; ensure requirements are met for Academic Affairs and CUHR, • Partner across Institute operations (Finance, IT, Research Administration, Operations, Communications, Programs) to ensure seamless employee lifecycle support, • Ensure audit readiness and compliance with institutional, federal, and sponsor requirements, • Lead process improvement initiatives to enhance efficiency, reduce administrative burden, and improve service delivery, • Establish metrics and reporting to evaluate HR and academic affairs volume and service delivery, • Support strategy for the delivery of leadership development and coaching programs, workshops, and training for administrative staff, • Implement performance management annually consistent with University CUHR guidelines, • Direct HR onboarding, including structured 30-60-90 day integration processes, • Drive wellness initiatives, including partnerships with University benefits and work-life office, • Bachelor's degree required. Advanced degree desirable., • A minimum of 7 years of directly related leadership and HR experience required, with experience in labor relations within a unionized environment; must have demonstrated skills in people management with a keen understanding of interpreting and following policy and compliance., • Advanced degree - such as a JD, MBA, MSW, MPA or MS in Human Resources., • HR and AA leadership experience in a university setting or scientific medical research institute Columbia University is committed to the hiring of qualified local residents.

The Innocence Project works to free the innocent, prevent wrongful convictions, and create fair, compassionate, and equitable systems of justice for everyone. Our work is guided by science and grounded in anti-racism. Since our inception, the Innocence Project has used DNA and other scientific advancements to prove wrongful conviction. To date, we have helped to free or exonerate more than 250 people who, collectively, spent more than 3,600 years behind bars. Our efforts have led to the passage of more than 200 transformative state laws and federal reforms. Today, the Innocence Project continues to fight for freedom, drive structural change, and advance the innocence movement. To learn more, please visit ___. The Center on Race, Inequality, and the Law at NYU School of Law ("The Center") engages in research, public education, advocacy, and litigation to advance its mission of shaping how people understand, diagnose, and address issues of race and inequality. The Center's priorities include: shaping the public discourse and consciousness around race and inequality; addressing the influence of race and inequality in the criminal legal system; confronting the racial justice implications of technology and algorithmic decision-making tools in the criminal legal system and other systems that govern people's lives; challenging the forces that drive racial segregation and economic disadvantage in communities of color; and infusing legal education with a racial justice lens. Throughout the history of this country, racial bias and discrimination has played an arbitrary and pernicious role in the administration of the criminal legal system and has contributed to the problem of wrongful conviction. Two-thirds of the 254 people freed or exonerated by the IP are people of color and 58% are Black. According to the National Registry of Exonerations, Black people comprise 47% of all known exonerations since 1989, even though they make up just 13% of the U.S. population. Furthermore, Black people are seven times more likely to be wrongfully convicted of murder than white people; a Black person convicted of sexual assault is 3.5 times more likely to be innocent than a white person convicted of such a crime; and innocent Black people are 12 times more likely to be wrongfully convicted of drug possession than innocent white people. The work of the IP has uncovered racial (and other) bias in prosecution, policing, indigent defense, and forensic science. To further advance the mission of the IP, the (Special) Advisor on Race and Wrongful Conviction will serve as an advisor, thought leader, expert and in-house resource on racial justice, equity, bias and discrimination and its impact on the functioning of the criminal legal system and, particularly, wrongful conviction. The (Special) Advisor on Race and Wrongful Conviction will set the vision for this work and will collaborate with the IP staff to ensure that the substantive work of the organization is consistently guided, informed, and supported by rigorous historical, academic, forensic and social science research and scholarship, legal decisions, and policies/practices that explain, expose, ameliorate and ultimately eliminate racial bias as a factor in criminal legal system decision making. Thus, for example, the (Special) Advisor on Race and Wrongful Conviction will advise on methods to help ensure that the IP's intake procedures surface cases where racism may have contributed to the wrongful conviction of an innocent person, that litigation strategies take into account the latest law and science on racial bias and discrimination, that our social work policies and practices are informed by the unique challenges posed by discrimination and unconscious bias and that our policy work and education campaigns contribute to dismantling systemic racism. The (Special) Advisor on Race and Wrongful Conviction will support and advise all Departments of the IP, including the program teams, but will not play an active role in litigation or policy advocacy campaigns. The (Special) Advisor on Race and Wrongful Conviction is not responsible for the development of internal diversity, equity and inclusion policies, practices or procedures. The (Special) Advisor on Race and Wrongful Conviction will report to the Executive Director of the IP, and will be a member of the IP's Executive Department. As a Visiting Scholar to NYU, the (Special) Advisor on Race and Wrongful Conviction will also collaborate with the NYU Center Executive Director and Faculty Director to produce scholarly writing regarding the role of race in wrongful convictions. The program for visiting scholars extends specified courtesy titles and privileges to scholars of distinction who visit New York University in order to engage in research and scholarship, and in general scholarly and cultural interaction with New York University's faculty and students. For more information about this program, please click ___. As part of the collaboration between the Innocence Project and The Center, this position is a two-year fellowship. At the end of the fellowship period, possible extension of full-time employment with the Innocence Project will be discussed with the Innocence Project's Executive Director. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas and we are not an e-verify employer. The duties of this position require approximately 40 hours of work per week to be performed virtually/in-office. We currently have a hybrid in-office model, with all employees in the office three days per week and the remainder of the week remotely. Wednesday is our organization's "anchor day" where all staff works in the office. The number of required in-office days is subject to change. The Innocence Project seeks a dynamic thought leader and subject matter expert on racial injustice and the intersection of race, civil rights, and criminal justice and wrongful conviction. The ideal candidate will have experience and passion around teaching, training, and/or disseminating research on these topics to broad audiences. In addition, the ideal candidate models our IP Values of accountability, collaboration, empathy + compassion, equity, person-centeredness, quality focus, and self-awareness. All Innocence Project employees must embrace, respect and value the rich diversity of perspectives and lived experience of our staff. We recognize and appreciate that our work is better for having varied participants and thought partners. The ideal candidate is someone who thrives in this type of environment. • Provide ongoing expertise, thought leadership, and strategic vision to various program directors and executive leadership on the role of racial bias and discrimination in the administration of the criminal legal system and the ways in which it contributes to the wrongful conviction of innocent people., • Build and maintain strong and effective relationships with organizations, academics, researchers, attorneys, organizers, policy advocates and other experts that specialize in the operation of racial bias and discrimination in the criminal legal system and decision making., • Continuously monitor state and federal court decisions addressing novel and/or significant claims of racial bias and discrimination in (and relating to) criminal justice and the wrongful conviction of innocent people., • Continuously monitor emerging legal, historical, forensic and social science research and scholarship, and policy landscape regarding the impact of racial bias on decision making especially as applied to the criminal legal system and the wrongful conviction of innocent people., • Provide regular verbal and written updates, trainings and resources to IP and Center staff regarding relevant research., • Produce lay and academic publications and original research on the role of race in wrongful convictions, including co-publishing with NYU Center and IP., • Collaborate with IP Departments on cases, campaigns and strategies involving race, racial bias/discrimination as they lead to wrongful conviction., • Collaborate with the NYU Center on research and thought leadership regarding race, racial bias/discrimination as they lead to wrongful conviction., • Attend relevant trainings, conferences and conventions regarding the ways in which racial bias and discrimination in the criminal legal system contributes to the wrongful conviction of innocent people, bring these learnings into the IP's work and position IP as a participant in and contributor to these larger conversations., • To align with NYU's policy for visiting scholars, a J.D. degree and admission to practice in New York or eligibility for membership in the NY bar via waiver within 6 months of start date is required, • 8+ years of progressive responsibility in academia, policy advocacy and/or litigation in areas at the intersection of racial justice, civil rights and criminal justice, • A sophisticated analysis and knowledge of racial injustice in America, its history and manifestations, and efforts to address it, • Demonstrated history of collaboration with communities of color on race, criminal justice and civil rights, • Demonstrated project and time management skill, including organization, attention to detail, and follow-through, • Demonstrated experience in creative problem solving, strategic flexibility, and good judgment, • Experience with strategic planning, • Willingness to travel as necessary for speaking events, meetings, and conferences., • Must be legally authorized to work in the U.S., • Subject matter expertise in racial injustice and the intersections between criminal justice, civil rights and race, • Excellent written and oral communications skills, and the ability to effectively communicate complex issues to diverse audiences, • Excellent research and analytical skills, • Enthusiasm for the work of the IP and for social justice, including a demonstrated commitment to public interest, • Shares in the IP's values of accountability, collaboration, empathy + compassion, equity, person-centeredness, quality focus, and self-awareness, • Enthusiasm for the work of the Innocence Project and for social justice, including a demonstrated commitment to public interest, • Shared commitment to the IP's values of accountability, collaboration, empathy + compassion, equity, person-centeredness, quality focus, and self-awareness The salary for this position is highly competitive and the Innocence Project offers an excellent benefits package, including fully-paid individual health, dental and vision insurance, Flexible Spending Account, 401k plan with 6% company-match, paid disability and family care leave, adoption and fertility expense reimbursements, and company-paid transportation benefits. The Innocence Project considers the diversity of its workforce to be vital to our organization's success in meeting its mission. We strongly encourage applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Individuals with personal connections to the criminal legal system are strongly encouraged to apply. As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law. Upon submission of your application you will be requested to complete an Equal Employment Opportunity (EEO) survey. This survey is part of our commitment to fostering a diverse and inclusive workplace. The information you provide is voluntary and confidential. Completing the survey helps us track our progress in creating a fair and equitable environment. This data is used for reporting purposes only. Please note, the identities presented in the survey reflect federal language required by law. The Innocence Project acknowledges that not all identities are included and any reference to gender explicitly refers to biological sex. We recognize these terms are limited and we strive to humanize our internal practices. Your completion of the survey is greatly appreciated. To apply, please click 'Apply for this Job' below. Upload a resume titled with your name in this format (last name_first name_resume). In the space provided, add a cover letter expressing your interest in the role and the organization's work. Only applications with cover letters will be considered complete applications. Information submitted through this secure site is kept confidential. For candidates considered at the Advisor on Race and Wrongful Conviction level (8-12 years experience): $127,500 - $150,000 For candidates considered at the Special Advisor on Race and Wrongful Conviction level (12+ years experience): $151,725 - $178,500

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 Reporting to the Managing Director, the Senior Associate Director, Faculty Engagement and Program Strategy serves as a senior programmatic leader to faculty and Initiative leadership. This role contributes to the strategic development and integration of the faculty-facing portfolio, through leadership priorities, and long-term program strategy within the broader AI in business initiative. The Senior Associate Director ensures coherence, quality and alignment across AIB activities through strategic oversight and collaboration with AIB Directors and operational teams, and serves as a primary point of contact for faculty, supporting the advancement of planned initiatives. This role requires significant independent judgment, influence without authority, and the ability to operate at both strategic and tactical levels to advance AIB's mission. The AI in Business Initiative, formerly known as the Digital Future Initiative, will catalyze AI-related research and teaching across CBS, powering solutions for teaching, learning and industry that bridge the gap between theory and practice, harnessing AI technology in ways that are both innovative and scalable. Across industries and sectors in functions as varied as marketing, finance, operations, accounting and product development, AI is changing how business happens. Columbia Business School's new AI in Business Initiative aims to drive the research, education and collaborations that will shape the practice of business in the AI age. About Columbia Business School For over a century, Columbia Business School has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers, and to creating and disseminating pathbreaking knowledge, concepts, and tools which advance the understanding and practice of management through our faculty research and PhD programs. Our vision is simple: to develop ideas and leaders that transform the world - from the very center of business. Our ever evolving curriculum, featuring pioneering courses, STEM certification, and immersive experiential learning, prepares students to excel in key areas such as digital transformation, entrepreneurship, and innovation, twenty first century finance, the intersection of business and society, and climate and sustainability. Responsibilities Faculty Engagement and Curricular Pathway Support * Under the direction of the Managing Director, supports the planning and coordination of the Initiative's educational activities, as needed, including alignment with faculty priorities and integration with broader AIB programming. * Provides support and alignment between faculty-led initiatives, co-curricular programming, and other AIB activities, strengthening coherence and impact across the faculty-facing portfolio. * Serves as a primary faculty-facing partner for AIB initiatives, exercising independent judgment to advise on timing, scope, sequencing, and feasibility of proposed activities in alignment with institutional priorities and capacity. * Owns follow-up planning and execution after faculty discussions, translating agreed priorities into actionable plans, timelines, and deliverables, and coordinating directly with faculty and internal partners to move initiatives forward. * Develops and implements operational frameworks and processes to support faculty participation, research prioritization, and cross-faculty collaboration within AIB. * Ensures coherence and alignment among program elements, avoiding duplication and optimizing sequencing, resourcing, and impact. * Leads complex, cross-functional initiatives requiring coordination across academic departments, centers, and administrative units. * Supports faculty labs and research initiatives by coordinating programmatic needs such as postdoctoral engagement, proposal workflows, onboarding of new labs, and alignment of lab activities with AIB priorities and resources. Thought Leadership Execution * Oversees execution of AIB's thought leadership initiatives, including academic conferences, signature events, research-related convenings, and partnerships, ensuring alignment with institutional priorities and available resources. * Manages speaker outreach, agenda development, event logistics, vendor relations, marketing and publicity, post-event evaluation and other duties as required. * Supports the translation of faculty research into scalable outputs, including conferences, reports, practitioner-facing content, and external partnerships that advance AIB's mission and visibility. * Contributes to the development of multi-year content themes and intellectual priorities aligned with emerging trends in AI, digital transformation, and technology-driven disruption. * Partners with School communications, media, and external relations teams to amplify faculty research and AIB outputs to global audiences. * Ensures intellectual rigor, brand alignment, and high production quality across all thought leadership assets. Communications and Engagement Support * Collaborates with Center colleagues and School partners to support communications related to faculty-facing programming, including website updates, newsletters, email campaigns, and social media content. * Assists with program-related marketing and content development to ensure strong participation, clear messaging, and alignment with AIB's brand. * Partners with alumni relations and external affairs teams to develop faculty-driven alumni programming, convenings, and engagement strategies. * Cultivates relationships with industry partners, sponsors, and collaborators to advance AIB's research, thought leadership, and programmatic goals. * Represents AIB in cross-functional and cross-university discussions with internal stakeholders and external collaborators, ensuring alignment and effective follow-through on faculty-driven initiatives. Budget & Financial Oversight * Collaborates with the Managing Director to develop and monitor the Initiative's annual budget. * Tracks revenue and expenses; performs monthly reconciliations; prepares reports on variances. Data & Reporting * Maintains and updates alumni and industry contact databases * Works with the Initiative's Managing Director to produce reports and documents for internal and external constituencies including Advisory Board updates, donor reports, alumni/industry briefings, and School-wide strategy materials. Other * Performs other related duties and special projects as assigned. Minimum Qualifications * Bachelor's degree required; advanced degree preferred. * Minimum of four years of experience in program management, higher education administration, research centers, think tanks, or related environments. * Demonstrated experience partnering with faculty or subject matter experts in complex, matrixed organizations. * Strong analytical and conceptual skills with the ability to synthesize complex ideas into actionable programs. * Excellent written, visual, and oral communication skills, * Strong organizational and project management skills with the ability to manage multiple projects simultaneously in a fast-paced environment. * Ability to work independently while exercising sound judgment, discretion, and professionalism. Strong interpersonal skills, including tact and diplomacy in sensitive or confidential matters. * Interest or expertise in digital transformation, technology, or innovation ecosystems strongly preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The Assistant Director, Data and Analytics develops, manages, and maintains various data-driven processes and applications for reporting and analysis related to the administrative functions of Columbia College. The Assistant Director supports data integrity and data security, while working with large data sets and performing various processes utilizing ETL. The incumbent will work with various data sources to perform analysis, assessment, and reporting. As an integral member of the team, the Assistant Director will assist the Senior Director, Data and Analytics in overseeing the Data Group's project portfolio and task management. Responsibilities • Work with the Senior Director, Data and Analytics and the Executive Director of Information Technology and Strategic Analytics to deliver data analysis, data visualization and business intelligence to the Office of the Dean, Senior Staff of the College and other critical partners to provide insight and inform decision making. Produce dashboards and reports that visualize data, making them easily translatable and useful for business decisions. Facilitate processes that translate data into actionable insights in order to solve problems, provide insight, and optimize operational processes and improve efficiency. Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques. Participate in evaluating new technologies so as to ensure the advancement of best practices and business intelligence needs for the College, • Create, maintain, and document innovative, user-friendly front-end reporting tools and platforms that provide point-and-click ability to produce reports for operational and analysis needs. Build and maintain databases and automate data processes, including ETL, SQL, stored procedures, SSRS, SSIS, Tableau, etc., for in-house and third-party databases. Develop and provide ad-hoc reports and datasets in response to requests from various departments, • Provide quantitative and qualitative analysis and feedback for research, surveys, and assessments; help facilitate design, execution, and reporting on research findings for use in strategic planning and policy development/implementation. Create frameworks for forecasting and modeling projects, • Participate in planning short and long-term projects with the Senior Director, Data and Analytics; the Executive Director of Information Technology and Strategic Analytics; and other team members, and participate in implementing strategic initiatives around research, forecasting, analysis, and reporting, • Assist Senior Director, Data and Analytics with project portfolio and task management, overseeing projects, requirements and workflows managed by the Data Group, • Research and evaluate available sources of data to extract, clean, and manipulate datasets for use. Facilitate processes that translate data into actionable insights in order to solve problems, provide insight, and optimize operational processes and improve efficiency, • Produce longitudinal analyses on enrollment behavior for College administrators. Generate analyses for the Committee on Instruction (COI) to support academic policy and decision making, • Provide technical mentoring to junior staff and student interns, • Work on special projects as deemed relevant and be available as needed for technical and other support during critical periods, • Bachelor's degree or equivalent, • A minimum of 3 to 5 years of experience, or combination of education and experience, • The ability to work with a high degree of independence and accountability as a member of a cohesive team, • Excellent verbal and written communications skills, • Proficiency in SQL and query and reporting analysis tools including ETL, cubes, and reporting services, • Familiarity with relational database design. Proficiency with the Microsoft Office Suite, especially Excel, • Ability to prioritize and manage multiple tasks under short and changing deadlines, while ensuring timely and accurate execution, • Proven ability to create project plans and successfully complete projects, • Excellent analytical, organizational, and interpersonal skills required; ability to analyze and interpret complex data sets, make findings relevant, and explain data and technology to a general (non-technical) audience, • Act as an analytical thinker with the ability to work collaboratively and independently, • Experience with Tableau, Power BI, or other enterprise-level reporting tool, • Knowledge of a programming language such as Python or R Columbia University is committed to the hiring of qualified local residents.

Columbia's School of International and Public Affairs seeks a Senior Research Scholar to work with the Sustainable Investing Research Initiative's (SIRI) Founding Director Caroline Flammer on the SIRI Blended Finance programming. SIRI aims to help advance the mobilization of capital towards sustainable development -- especially in lower-income countries -- through dialogue, education, and research. Under the directorship of Dr. Flammer, the candidate will co-lead and drive forward all aspects of the SIRI Blended Finance programming. Specifically, the candidate will lead the organization of SIRI's signature annual Blended Finance Conference and country-focused SIRI Blended Finance Roundtable Discussions, bringing together and fostering dialogue among key players from the public and private sectors, policymakers, and academia. The candidate will also write high-level reports summarizing the key insights and discussion points of each convening; develop case studies on blended finance; and help drive forward research activities in blended finance. Moreover, the candidate will lead efforts in expanding SIRI's Blended Finance programming (especially in lower-income countries), corporate partnerships and fundraising. This includes but is not limited to the launch of Blended Finance research labs. In addition, the candidate will drive forward the launch of SIRI's executive education programming in Blended Finance and, if interested, may teach in the executive education program. This is a unique opportunity for a seasoned expert in blended finance, development finance, or sustainable investing who combines thought leadership, applied research experience, strategic convening skills, and partnership building across public and private capital ecosystems. The ideal candidate is equally comfortable in academic and practitioner settings, able to translate rigorous research into actionable insight for diverse stakeholders. The incumbent will co-direct the blended finance program at SIRI, overseeing its strategic direction and ensuring alignment with SIRI's broader mission; foster partnerships with academic institutions, private sector entities, and public agencies to advance blended finance research and practice; as well as develop and manage budgets for research projects and programs. Furthermore, the incumbent will be expected to co-organize SIRI Blended Finance convenings and take the lead in writing high-level reports summarizing the key insights and discussion points; develop case studies; and conduct original research on blended finance mechanisms, focusing on their applications in addressing global challenges such as climate change, biodiversity loss, poverty and inequality; and collaborate with other researchers to develop and publish research in peer-reviewed journals. The incumbent will contribute to the development of educational materials on blended finance for students and professionals; and may teach in executive education programs to enhance the capacity of current leaders in blended finance. ___The ideal candidate has a PhD (or other relevant graduate degree) and is recognized as an expert in the field of blended finance with demonstrated leadership, applied research and publication experience, strategic convening skills, and partnership building experience across public and private capital ecosystems. The ideal candidate is equally comfortable in academic and practitioner settings, able to translate rigorous research into actionable insight for diverse stakeholders. PhD degree in a relevant field (economics, finance, political science, or sustainable development) is strongly preferred. Experience in cross-sector collaborations between finance, financial markets, and development finance is valued. Columbia University is an Equal Opportunity Employer / Disability / Veteran Pay Transparency Disclosure The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Data Science Institute (DSI) at Columbia University is a world-leading research and education institute advancing the field of data science. DSI's mission is to transform all fields and sectors through the responsible application of data science. The Managing Director, Engagement and Programs provides strategic and operational leadership for the Data Science Institute's communications, marketing, programs, and events functions. Reporting to senior Institute leadership, this role serves as a key member of the leadership team and plays a central role in advancing DSI's mission, visibility, and impact. This position combines high-level strategic planning with direct management of multidisciplinary teams, ensuring excellence in execution, operational rigor, and measurable outcomes. The Managing Director oversees staff across communications, marketing, programs, and events, builds strong cross-functional partnerships, and ensures that all initiatives align with DSI's institutional priorities and growth strategy. Responsibilities * Develop and implement an integrated communications, marketing, programs, and events strategy aligned with DSI's mission and long-term strategic priorities. * Serve as a strategic advisor to Institute leadership, including the Director and the COO, on external engagement, reputation building, growth opportunities, and stakeholder positioning. * Lead and directly manage the Communications, Programs, and Events teams, including hiring, performance management, professional development, and team culture. * Establish clear goals, KPIs, and accountability frameworks across teams to drive operational excellence and measurable impact. * Design and implement effective workflows, project management systems, and cross-functional coordination processes. * Oversee and manage departmental budgets, ensuring strategic resource allocation across communications, marketing, programming, and events. * Partner closely with faculty, research centers, administrative units, and university leadership to advance Institute-wide priorities. * Identify opportunities to expand DSI's national and global visibility, partnerships, and programmatic footprint. * Lead a comprehensive communications and marketing strategy to enhance DSI's brand recognition, academic reputation, and global influence. * Oversee brand strategy and ensure consistency of voice, messaging, and visual identity across all channels. * Design and execute integrated marketing campaigns to promote research initiatives, academic programs, major announcements, and institutional milestones. * Work closely with the content lead to ensure research communication activity highlights and translates complex data science and AI research into compelling, accessible narratives for academic, industry, policy, media, philanthropic, and public audiences. * Direct media relations, thought leadership strategy, executive positioning, and reputation management as it relates to communications * Oversee digital strategy, including website governance, social media, email marketing, multimedia production, and analytics. * Leverage performance metrics and audience insights to continuously refine messaging and marketing effectiveness. * Collaborate closely with Columbia University's central communications and marketing offices to ensure alignment and amplification. * Provide strategic and operational oversight of DSI's programmatic activities. * Directly manage the programs team, establishing clear priorities, execution frameworks, and evaluation metrics. * Develop scalable programs that strengthen mission aligned efforts and strategic positioning for the Institute. This includes project launch and set up for new initiatives out of the Institute, and ensuring smooth operational functioning of existing programs. * Implement program evaluation systems to assess impact, inform strategy, and ensure alignment with Institute goals. * Ensure strong internal coordination between programs and communications to maximize visibility and institutional impact. * Provide executive oversight of DSI's conferences, symposia, lecture series, industry convenings, and public-facing events. * Work closely with the Chief Strategic Alliances to ensure coordination among communications, marketing and events as it relates to external industry alliances. * Directly manage the Events team, ensuring excellence in planning, execution, budgeting, and post-event analysis. * Ensure events serve both academic and strategic marketing objectives, elevating DSI's reputation and expanding stakeholder engagement. * Oversee event branding, audience development strategy, sponsorship engagement, and experiential design. * Establish metrics to evaluate audience reach, engagement, partnerships, and long-term impact. Minimum Qualifications * Bachelor's degree and eight years of related experience. * Demonstrated senior leadership experience overseeing communications, marketing, programs, and/or events in a complex academic, research, nonprofit, or mission-driven organization. * Proven ability to lead and develop multidisciplinary teams with a strong management orientation. * Experience translating strategy into operational systems and measurable outcomes. * Exceptional written and verbal communication skills, with the ability to distill complex research for diverse audiences. * Experience managing budgets and aligning resources with strategic priorities. * Strong stakeholder management skills and ability to collaborate across institutional boundaries. Preferred Qualifications * Advanced degree preferred. * Familiarity with data science, AI, or related research domains preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Reporting to the Senior Assistant Dean for Research and Faculty Affairs, the Program Director for Faculty Affairs plays a central role in SIPA's Faculty Affairs within the Office of Academic Affairs. The position is responsible for planning, implementing, and managing activities that support the School's full-time faculty, high-profile visiting faculty, and the Dean's initiatives. This includes faculty recruitment and review processes, faculty communications, event coordination, and administration of program budgets and grant-funded initiatives. Responsibilities Administration of Faculty Affairs • Working closely with the Senior Assistant Dean, manages logistics of all full-time faculty searches, including providing materials to search committees, coordinating logistics for candidates' visits, and coordinating the schedule of faculty meetings;, • Working closely with the Senior Assistant Dean, manages logistics for all full-time faculty reviews, including providing materials to search committees, coordinating logistics for candidates' visits, and coordinating the schedule of faculty meetings, • Working with the Dean's Senior Executive Assistant, schedules meetings for the Vice Dean and Associate Dean, • Working closely with the IAB Building Manager, manages full-time faculty office assignments, oversees all logistics for moves and manages update of building floor directories;, • Facilitates faculty involvement and OAA role in Admitted Students Day and SIPA Graduation, including faculty outreach to admitted students., • Manages faculty participation in admissions process, including application reads and outreach to admitted students;, • Schedules and assists with orientations for new full-time faculty., • Serves as primary contact point for high profile visiting faculty, in order to provide or coordinate the following services: CourseWorks and course support, Creating and posting syllabi and other material, managing student inquiries (such as those seeking permission to enroll) and modifying enrollment caps in collaboration with the Senior Assistant Dean for Curriculum and Instruction, working with the Office of Student Affairs to identify appropriate Teaching Assistants, Logistical support, such as housing, office space, and IT, work with the Office of Communications to support workshops, seminars or other activities, including room scheduling, event promotion, manage travel itineraries and reimbursements., • Maintains and further develop OAA website, with special focus on providing guidance to faculty regarding policies and procedures., • Oversees the creation, maintenance, and programming of full-time faculty biographies on the SIPA website, and faculty email distribution lists., • Manages the Interfolio posting for searches for full-time officers of instruction. Works closely with the Business Manager to coordinate external advertising where relevant. Minimum Qualifications • Bachelor's degree and or equivalent., • Minimum of three years of related experience required., • Demonstrated excellence in oral and written communications and strong organizational and problem-solving skills suited to a work environment that requires teamwork and collegiality., • Strong computer skills, including database and/or spreadsheet skills., • Experience in higher education setting desirable., • Knowledge about areas related to the mission of the Office of Academic Affairs. Columbia University is committed to the hiring of qualified local residents.