Director of Facilities Management
hace 4 días
Scottsdale
JOB SUMMARY: Under the direction of the VP of Operations Support, the Sr Director of Facilities Management provides strategic leadership and operational oversight for the maintenance, repair, and improvement of all company-owned and leased facilities across a multi-state portfolio. This role is responsible for developing and executing proactive maintenance programs, managing capital improvement projects, ensuring regulatory compliance, and maintaining brand standards. The Director leads a high-performing team, manages vendor relationships, and partners cross-functionally to align facilities operations with organizational goals, optimize spending, and support a safe, functional, and appealing environment for staff, clients, and visitors. ESSENTIAL FUNCTIONS: • Strategic Leadership & Budget Management, • Develop and manage annual Repair & Maintenance (R&M) and Capital Expenditure (CapEx) budgets for a large, geographically diverse portfolio., • Monitor spending, forecast needs, and drive cost control through data-driven decision-making and KPI reporting., • Oversee accounting and fiscal reporting processes, including preparation and review of internal performance metrics, external vendor performance reporting, and organizational-level financial summaries., • Identify and implement strategies to achieve a planned maintenance ratio of 80%+ to reduce reactive repair costs., • Vendor & Contract Management, • Negotiate, execute, and manage vendor contracts for key facility services, ensuring service quality, cost-effectiveness, and compliance with agreed service levels., • Oversee a mix of national service aggregators and local providers, balancing operational efficiency with tailored local support., • Project Management, • Plan, coordinate, and oversee facility renovations, system replacements, and large-scale repairs, ensuring projects are delivered on time, within budget, and to brand standards., • Lead the facility integration process for newly acquired locations, ensuring seamless vendor onboarding and operational readiness., • Regulatory Compliance & Risk Management, • Ensure all facilities meet applicable building codes, safety regulations, and licensing requirements., • Oversee environmental health and safety protocols, including emergency repairs, water intrusion remediation, and mold abatement., • Team Leadership, • Direct, mentor, and develop facilities staff (Manager, Specialists, Integration functions, Special Projects), fostering a culture of accountability, responsiveness, and professional growth., • Set departmental goals aligned with organizational objectives and monitor progress against measurable performance targets., • Stakeholder Communication & Collaboration, • Serve as the primary point of contact for operations leadership regarding facility matters, providing clear, concise updates and action plans., • Present fiscal reports, internal performance metrics, and external vendor performance evaluations to leadership, translating complex data into actionable insights. Knowledge, Skills, and Abilities: · Must be a successful leader of people, have strong leadership skills and the ability to motivate a team. · Must be able to decide how to allocate people, time and other resource to create, execute, and accomplish an operating or project plan on time and within budget. · Exceptional analytical, problem-solving, and communication skills; able to translate technical issues into actionable information for diverse audiences. · Must be able to manage priorities in a dynamic environment and adapt to change quickly and positively. · Must demonstrate ability to be self-directed, as well as demonstrate excellent organizational, analytical and interpersonal skills. · Must be able to work as a team member with peers, other managers, staff and leadership. · Must possess good customer service and communications skills, the ability to work with professionals and maintain confidentiality standards. · Demonstrated success in vendor negotiation, large-scale budget oversight, and capital project delivery. · Strong knowledge of building systems (HVAC, electrical, plumbing), maintenance best practices, and regulatory compliance requirements. Education or equivalency: · Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or related field (or equivalent combination of education and experience). Experience: · Must have a minimum of eight (8) years of progressively facilities maintenance related experience that demonstrates a strong level of understanding of the required knowledge, skills, and abilities. · Experience must include demonstrated leadership ability.