Administrative Assistant Affordable Living Community ~ Ann Arbor
12 days ago
Ann Arbor
Job Description Now Hiring: Administrative Assistant Affordable Living Community Location: Ann Arbor, Michigan Wage: $16.50 per hour Schedule: 30 hours per week We’re looking for a full-time Administrative Assistant to support our Property Manager at our Affordable Living community. In this role, you’ll be the first point of contact at the front desk, helping create a welcoming and professional environment for residents and visitors. Why Samaritas? Samaritas is a Michigan-based, faith-driven human services organization committed to empowering individuals and transforming communities. Our work is rooted in compassion, service, and meaningful impact. Join us and be the rock. #BeTheRock Key Responsibilities • Answer phones and manage front desk operations, • Provide excellent customer service to residents and guests, • Handle general office and administrative tasks, • Prepare resident correspondence, monthly newsletters, and calendars, • Assist with leasing activities, including:, • Responding to inquiries, • Conducting apartment tours, • Ensuring applications and paperwork are complete and accurate, • Effectively multitask in a fast-paced environment Qualifications • Strong organizational and multitasking skills, • Friendly, outgoing, and people-focused, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong communication and customer service skills, • Tax Credit and/or HUD experience is a plus (training provided if needed) Duties and Responsibilities • Perform a range of office and customer service functions in accordance with the Affordable Living property, the Affordable Living division and contractual requirements., • Perform receptionist and clerical duties including but not limited to answering phones, sorting mail, faxing, scanning documents in computer, preparing resident correspondence, maintaining/inventorying supplies and making bank deposits., • Assist with leasing functions including respond to inquiries, provide information, conduct apartment tours, assuring forms/applications are complete and accurate. Assist Property Manager with applicant background checks and welcoming residents to the community., • Process HUD forms and rental payments utilizing program software; maintain appropriate records/files for resident leases and rent payments., • Assist Manager in resolving resident concerns and complaints; maintain appropriate documentation and assure follow-up with resident., • Maintain filing and organization relevant to office functions., • Assist Manager in performing apartment inspections and move-ins., • Manage calendars, schedule and coordinate meetings and appointments as necessary., • Scan invoices and enter data into the voucher system for payment., • Manage the property in the absence of the Property Manager for short periods of time. Education, Training, and Licensure/Certification • High school diploma or equivalent required; additional business courses preferred., • Associates degree in business administration preferred. Experience • Minimum two years' experience in office administration, including record keeping, and bookkeeping., • Prior experience in affordable housing practices is preferred. Knowledge Skills and Abilities • Ability to apply principles of common sense., • Ability to read, speak and write the English language with proper use of grammar, diction and style., • Excellent customer service skills with the ability to communicate courteously, professionally, effectively and tactfully., • Ability to operate office equipment (copier, scanner, fax & phone system and computer). Strong working knowledge of Microsoft Office Word, PowerPoint, Outlook; basic working knowledge of Excel., • Ability and willingness to work with families, elderly and/or those who are disabled., • Basic math skills in addition, subtraction, multiplication, division and percentages., • Strong organizational skills., • Ability to maintain confidentiality with personnel and resident information., • Ability to attain basic knowledge of HUD Multi-family handbook and Section 8 housing within one year of employment. #HUD #housing #property #apartment #clerical #office