Office Manager -- Dearborn, MI (On-Site)
8 days ago
Dearborn
Job Description About the Role Jackson Dawson is looking for a proactive and personable Office Manager to be the heartbeat of our Dearborn office. This is a fully on-site position based out of our Dearborn, Michigan location, where you'll play a central role in keeping our workplace clean, organized, safe, and welcoming. If you take pride in supporting others, thrive in a service-oriented environment, and enjoy mastering the systems and tools that keep an office running smoothly, we'd love to meet you. Responsibilities • Act as the go-to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands, • Oversee the day-to-day operations of the office, including correspondence, supply requests, and clerical workflows, • Lead and coordinate the receptionist and runner teams, ensuring every service request is handled seamlessly from intake through procurement, delivery, meeting setup, and follow-up, • Manage food and beverage services — inventory, ordering, and coordination with support staff — to meet the needs of meetings, events, and daily hospitality, • Support the scheduling of meetings, appointments, and conference room usage, • Train, cross-train, and mentor front office staff on an ongoing basis, • Partner with HR to roll out and maintain office policies, • Build and manage vendor relationships, negotiating pricing and ensuring invoices are processed and paid on time, • Continuously evaluate office processes and recommend improvements to boost efficiency, • Warmly greet and assist visitors, setting the tone for a positive guest experience, • Take on additional responsibilities as the needs of the office evolve Qualifications • Minimum of 5 years of office management experience, ideally in a hospitality-driven or fast-paced, service-oriented setting, • Demonstrated success in office management, administration, or a closely related field, • Deep understanding of office systems, procedures, and professional etiquette, • Experience negotiating and managing contracts for office equipment and services, • Hands-on proficiency with office technology, including Mac systems, copiers, and phone systems, • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and Smartsheet, • Flexibility and composure under pressure, • Sharp attention to detail paired with strong problem-solving instincts, • Excellent written and verbal communication skills, with confidence engaging both clients and internal teams, • Standout organizational, time management, and multitasking abilities Work Location This is a full-time, on-site role based at Jackson Dawson's Dearborn, Michigan office. Regular in-office presence is required to support our teams, visitors, and daily operations.