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Job DescriptionAt Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday various shifts between 7am-7pm* *Mon – Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability Starting Pay Range: $16-$19 + up to $450/month bonus Bilingual Pay Incentive: +$2/hour Enjoy our perks like: • Free snacks in the office, • 14 paid holidays every year, • 3-week vacation accrual, • 401(k) + company match up to 4%, • Medical, dental, and vision coverage, • Annual HSA contribution of $1,650, • Life insurance, disability, and critical illness, • Tuition reimbursement program, • Paid Parental Leave, • $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Responsibilities: • Perform responsibilities following standard operating procedures to meet or exceed documented service level goals, • Have a high degree of awareness and understanding of information security, • Answer inbound calls and reach first touch resolution on borrower questions or issues, • Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance, • Respond to customer emails and mail, • Record customer interactions, open/close activities in system of record, • Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed, • Regular and punctual attendance, • Answer customer inquiries, • Adhere to policies and procedures, • Complaint resolution that aligns with Goal’s core values, • Customer retention and relationship building, • Ability to stand / sit for extended hours of time, • Ability to remain at workstation for long periods of time, • Ability to work in an environment with a moderate to loud noise level, • 2+ years call center customer service or retail customer service position, • Proficiency in Microsoft Outlook, Word, and Excel, • Workflow management experience, • Ability to follow documented Best Practices and Standard Operating Procedures, • Ability to communicate in a clear, concise, and professional manner, • Consumer finance or student loan experience, • An eagerness to learn and grow your leadership skills, • A drive to succeed, a sense of urgency, and a passion for your work, • An all-around team player attitudeLearn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Powered by JazzHR WO2XH1ueuu

Job DescriptionBenefits: • Dental insurance, • Free uniforms, • Health insurance, • Paid time off Why Youll Love Working Here We know that taking care of our team is the first step to taking care of our customers. Heres what we offer: • Free Employee Health Insurance, • Company Celebrations & Family Events Because your family matters to us too, • Paid Vacation & 6 Paid Holidays, • SEP IRA with 3% Company Match, • A supportive, team-focused environment that values Respect, Integrity, and Customer Focus What Youll Be Doing As the heartbeat of our office, youll keep communication flowing and schedules running efficiently. Every day brings new challengesand youll be the one keeping everything organized and on track. You will: • Coordinate daily operations by dispatching HVAC, plumbing, and electrical technicians based on skill, location, and urgency of the job., • Manage scheduling to maximize technician productivity and minimize customer wait times., • Answer incoming calls with a professional, friendly tonelistening carefully and asking the right questions to understand customer needs., • Communicate with technicians throughout the day, updating them on job changes, new calls, and special instructions., • Monitor call progress to ensure jobs are completed efficiently and customers are kept informed of any delays or updates., • Track and document job details in our dispatch software, ensuring accuracy for billing, follow-up, and reporting., • Assist with customer service follow-ups, resolving scheduling concerns and confirming satisfaction after each completed job., • Support sales and service growth by identifying opportunities for maintenance memberships, upgrades, and cross-division services., • Collaborate with management and team leads to adjust staffing, schedules, and routing for optimal performance., • Jump in where neededwhether thats helping organize office tasks, reviewing job tickets, or supporting marketing campaigns.Youll thrive in this role if you love solving problems on the fly, staying organized under pressure, and helping both customers and coworkers succeed. What Were Looking For • 2+ years of administrative or dispatching experience (preferred), • Excellent written and verbal communication skills, • Strong organizational and data entry skills, • A positive, team-oriented attitude, • Proficiency in Microsoft Office (typing and computer skills a plus), • Ability to stay composed and make good decisions in a fast-paced environment About Us At Aire Serv, Mr. Rooter, and Mr. Electric, were more than just home service brandswere a family of professionals committed to delivering comfort, safety, and peace of mind to every customer we serve. We take pride in doing the job right the first time, every time, while having fun along the way.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary: The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position is operating independently at a government site without a Program Manager on site. Primary Duties and Responsibilities: • The Government Site Specialist works independently to manage all aspects of case management within the program requirements., • Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements., • The Government Site Specialist meets with participants regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • The Government Site Specialist manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary., • Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary., • The Government Site Specialist reviews and approves program participants’ service plans to ensure compliance with state requirements and contractual obligations., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • The Government Site Specialist installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Provides ISAP participants with community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual obligations, • Makes referrals for emergency counseling for ISAP participants as needed., • Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary., • Serves as the point of contact for DHS., • Performs other duties as assigned. Qualifications Minimum Requirements: • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • United States citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies., • Ability to deal tactfully with the public., • Attention to detail., • Must have great organizational and time management skills., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Ability to develop and maintain case records by performing data entry., • Good typing skills to develop and maintain case records by performing data entry., • Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. • Typical office environment., • Some local travel is required., • May be required to be available after hours., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.

Job Description Are you a hungry and looking for a new opportunity with great benefits? The Comfort Heroes is a premier provider of HVAC, plumbing, and electrical services, known for our dedication to high-quality workmanship and exceptional customer service. We pride ourselves on making sure every customer receives the best possible experience from start to finish. We’re looking for a motivated and friendly Customer Service Representative (CSR) to join our team and ensure our customers receive top-notch service, while also enjoying excellent perks and benefits to support your career and personal life. Why Join Us? • Competitive pay with opportunities for growth and advancement., • A supportive team environment where your contributions are valued., • Top Compensation Package (hourly + bonus) to reward your hard work and expertise., • Paid Time Off (PTO) (2 weeks to start) for vacations and personal days., • Company-Paid Health Insurance to keep you and your family covered., • 401(k) Plan with a company match to help you plan for your future., • Paid Day Off for Your Birthday to celebrate your special day. As a Customer Service Representative, you’ll be the first point of contact for our customers. You will play a key role in delivering excellent customer service by scheduling appointments, answering inquiries, and assisting with the day-to-day operations. Your main responsibility is to ensure customers receive prompt, professional, and helpful assistance throughout their experience with us. Our priority is the customer by ensuring a 5-star quality service with every interaction, every call, in every home. What You'll Do: • Answer inbound calls, emails, and messages from customers with professionalism and a friendly attitude., • Schedule, confirm, and reschedule service appointments for HVAC, plumbing, and electrical services., • Provide customers with accurate information on services and promotions., • Address customer inquiries and resolve concerns in a timely and courteous manner., • Ensure smooth communication between the customer and service technicians., • Maintain customer records, update service history, and track job progress in our CRM system., • Coordinate with field technicians to ensure timely arrival and service completion., • Handle customer complaints or issues, following company procedures to resolve problems and maintain customer satisfaction., • Assist with general office duties such as data entry, filing, and other administrative tasks., • Keep customers informed of any delays, cancellations, or updates regarding their service., • Previous customer service experience, preferably in HVAC, plumbing, or electrical industries., • Strong verbal and written communication skills with a friendly, energetic and professional phone demeanor., • Excellent problem-solving skills and the ability to remain calm under pressure., • Strong organizational skills with the ability to multi-task and manage time effectively., • High attention to detail and accuracy in data entry and communication., • Positive, team-oriented attitude with a passion for delivering exceptional customer service. The Comfort Heroes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Now Is Your Time To get started, click the “Apply” button now and send us your resume. Job Type: Full-time Job Type: Full-time Pay: $12.00 - $19.00 per hour Job Type: Full-time #hc19191

Job Summary: Work From Home roles at Kelly Services cover various positions that support the company's operations remotely. Responsibilities and qualifications will vary depending on the specific role. General Responsibilities: • Complete tasks assigned by supervisors, such as data entry, customer service, or support tasks., • Communicate effectively with team members via virtual tools., • Manage time effectively to meet deadlines., • Ensure a stable internet connection and a suitable home office setup. General Qualifications: • Proven experience in the relevant field, whether it be administrative, technical, or customer support., • Strong communication skills and self-discipline., • Technical proficiency with computers and basic software applications., • Ability to work independently with minimal supervision.