Washington
Job Description Overview Opportunity: Host Act as host providing guests with a full range of individualized service during hotel stay. Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements • Greet, register, and assign rooms to guests of the hotel., • Verify customers' credit, and establish payment method., • Make and confirm external reservations for dinner, entertainment, and transportation., • Compute bills, collect payments, and make change for guests., • Answer hotel phone and handle guest requests and inquiries., • Transmit and receive messages, using telephones or PMS system., • Deposit guests' valuables in hotel safes or safe-deposit boxes., • Perform bookkeeping activities, such as balancing accounts., • Serve food in guest rooms upon request, ensuring a positive in-room dining experience., • Act as a private lounge host., • Practice safe work habits and use required safety equipment., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • High School diploma or equivalent preferred., • Previous customer service experience required or equivalent training., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Qualifications experience candidates are preferred