Turnkey Coordinator - HVAC
9 days ago
Charlotte
Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Turnkey Coordinator - HVAC. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities • Work closely with Turnkey Operations Team to assist in Estimating and customer presentation., • Review database and provided documents to ensure accurate set-up of TK projects utilizing Vista Viewpoint and SharePoint., • Manage and execute change orders, updating WO/SP files with information., • Work closely with the Turnkey Operations Team to coordinate the installation schedule., • Manage/execute the essential TK field team support functions: sending appointments, reviewing notes, etc., to include Vista training and guidance to the field team., • Generate POs and assist with procuring equipment/materials., • Execute and maintain reports such as Open Call Reports, Cost vs. Estimated, and others as needed/requested., • Schedule, host, and attend team & customer meetings and provide data as requested., • Assist Project Manager with reporting, permit & inspection requests., • Prepare and submit timely billing documents, AIA applications, billing in customer portals, oversee & correct invoices, billing errors, and account collections as needed., • Submit billing through customer portals, as required., • Assist with accounts payables and receivables, including communicating with vendors and customers regarding invoices and billing errors., • Work with the Turnkey Operations Team to assist in generating and providing complete closeout documentation and warranty coverage., • Work with the Turnkey Operations Team and Service Manager to review PM Agreement opportunities., • Assist in reviewing and maintaining cost estimates of material, subcontractors, purchased equipment, and other TK project-related activities., • Document work by maintaining files for each job., • Assist/Provide documentation for internal and external auditors., • Assist the Accounts Receivable Department with account collections., • Monitor and respond to email requests., • Collaborate with the Service Coordination team, Operations Manager, and TK team., • Other such duties and responsibilities as assigned by the Company from time. Qualifications and Requirements • Demonstrated proficiency in MS Office (Outlook, Excel, Word), SharePoint, and basic Windows environment., • Knowledge of basic accounting and business principles., • Ability to work with diverse teams., • Excellent written and verbal communication skills., • Ability to positively represent the company and communicate with others at varying technical levels., • Ability to learn and become proficient with Service Management software and financial accounting systems within the timeframe of training period., • Strong organizational skills., • Ability to work as a member of the Service Coordination Team., • Must have excellent attention to detail and a high sense of urgency., • Understanding of general service and/or construction industry., • Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred, • Knowledge of Viewpoint Vista/WennSoft/Key2Act, a plus., • Associates degree in business administration, accounting, or another related field a plus., • Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents., • Must successfully pass a background check & drug test. Work Environment: Work is performed in an open office environment with conditioned air and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: • Medical/Dental/Vision Insurance, • 401k with Employer Contributions, • PTO, • Paid Holidays, • Employee Assistance Program, • Long-term Disability, • Short-term Disability, • Flexible Spending Plan, • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment., • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.