Program Assistant, Adult Housing Services
6 months ago
San Diego
Job Description WELCOME TO YOUR CENTER! Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed, valued, and supported. As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life, focusing on our deeply held values of equity, social justice, and client-centered, trauma-informed care. The Center currently has over 75 staff working at five facilities across San Diego County. POSITION SUMMARY Reporting to the Manger of Adult Housing Services, the Program Assistant provides support and assistance to the Adult Housing Services Team. The Program Assistant works collaboratively with the Adult Housing Services Team and provides resources to program participants who may be experiencing homelessness and/or housing instability, provides administrative support and assists with all programs related administrative tasks. The Program Assistant is expected to be punctual with timely and regular attendance. PRIMARY ROLES & RESPONSIBILITIES: Client Support: • Serves as the first point of contact for program participants to provide general program information and linkages to other members of the Adult Housing Service Team., • Maintains accurate documentation of client's needs, plans, and service points., • Assists with data entry into the region's Homeless Management Information System (HMIS) and Apricot 360 Case Management software to adhere to grant and contract compliance requirements., • Assists with scheduling and planning team meetings., • Schedule room reservations., • Education and/or Experience: 1 year of experience providing administrative support and client support to human services programs., • Language Skills: Fluency in English required., • Computer/Office Equipment Skills: Must be comfortable working in PC/Windows-based environments. Must have strong proficiency with Microsoft Office., • Other Qualifications:, • Demonstrated ability to manage multiple tasks with shifting priorities., • Must demonstrate competence in working with diverse populations. Those with lived experience as a member of a historically under-served community (i.e., low-income, communities of color, LGBTQ communities, immigrant communities, etc.) are strongly encouraged to apply., • Must demonstrate competence in using strength-based, trauma-informed, and Motivational Interviewing Techniques., • Education: Bachelor's degree in a human service-related field., • Language: Fluency in Spanish., • Experience: 2 or more years of experience providing administrative support and client support to human services programs.1 year or more of experience working for a program that serves people living with mental illness, substance abuse disorders, and/or people experiencing homelessness., • On-site, in the office, with occasional work outside of the office in the community., • Compensation: The pay range for this position is $23.00/hour and is commensurate with experience. This is a Full-Time, Regular Non-Exempt position. Equal Opportunity Employer The San Diego LGBTQ Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. Job Posted by ApplicantPro