Lead IT System Administrator
5 days ago
Grand Rapids
General Information: • Location: Remote / Preferred Grand Rapids, MI, • Clearance Required: Secret (or higher), or ability to obtain, • Job Type: Full-time, • Travel: Travel 10% of the time to customer sites and Company Headquarters. Position Summary: • We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution. Key Responsibilities: • IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services., • Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.)., • Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services., • User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction., • Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data., • Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations., • Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures., • Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations., • Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. Basic Qualifications: • Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience)., • 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role., • Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking)., • Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune)., • Experience with Windows Server environments, Active Directory, Group Policy, and identity management., • Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers)., • Strong troubleshooting and problem-solving skills., • Excellent communication and leadership skills., • Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. Preferred Qualifications/Skills: • Experience with Linux Server environments., • Knowledge of PowerShell scripting for automation., • Familiarity with backup solutions and disaster recovery planning., • Knowledge of Endpoint Privilege Management., • Knowledge of Remote Support., • Understanding of cybersecurity principles and compliance frameworks. Work Environment: • Fast-paced, collaborative environment with opportunities to work on diverse IT projects., • May require occasional after-hours or weekend work during critical updates or incidents. Why Join Us: • Work on high-impact DoD programs supporting national defense and mission readiness., • Engage with cutting-edge technologies across air, ground, and joint service domains., • Be part of a collaborative and innovative team working at the intersection of technology and mission success., • Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.