Operations Manager
hace 18 días
Santa Clara
Job Description CAIR San Francisco Bay Area is seeking a highly capable and hands-on Operations Manager to oversee and strengthen the systems that power our growing civil rights organization. This full-time, management-level position is central to ensuring CAIR-SFBA's day-to-day effectiveness and long-term sustainability. The ideal candidate will bring significant experience in nonprofit operations and staff supervision, with expertise spanning HR, finance, facilities, IT, and compliance. They will be both a strategic thinker and a practical doer-ready to lead organizational change initiatives while also rolling up their sleeves to support everyday needs, from managing budgets and systems to pitching in on office logistics. Title: Operations Manager Location: Based in CAIR's Santa Clara office. CAIR staff are currently working a hybrid schedule, with three days in-person and two days remote. Schedule Type: Full-time. Exempt. Occasional evenings and weekends required Reporting Relationships: Reports to Executive Director. Oversees Senior Operations Coordinator and Operations Coordinator Requirements: Must be authorized to work in the United States. Requires travel throughout the Bay Area (vehicle and driver's license required) Duties & Responsibilities: Leadership & Supervision • Lead and supervise Operations staff; provide oversight to other teams in managers' absence, • Represent the Executive Director internally and externally when delegated, • Serve on the Management Team by attending regular meetings, advising executives, and advancing strategic plan deliverables, • Ensure smooth day-to-day functioning of the organization and facility, • Manage CAIR-SFBA's office building, assets, supplies and equipment, contracts, insurance, permits, pest control, utilities, and renovations, • Oversee logistical needs for flagship programs, including budgets, permits, COIs, and security, • Ensure adequate operational staffing for office and events; manage vendor contracts and records, • Monitor compliance with laws and organizational policies; resolve potential issues proactively, • Lead adoption of new technologies, systems, and processes; maintain operational calendar, • Efficiently manage departmental workflows and optimize inter-departmental communication, • Improve reporting, workflows, inter-departmental communication, and planning systems, • Partner with leadership to develop processes and drive organizational culture shifts, • Oversee staff training budgets, professional development goals, and annual planning sessions, • Develop and manage annual and departmental budgets with ED, Treasurer, and managers, • Oversee daily financial management, reporting, reserves, accounts, and expense processing, • Coordinate with Bookkeeper, Development staff, and Programs team on audits, fundraising finances, grant budgets, donor services, and sponsorships, • Oversee payroll, benefits, performance management, employee records, policies, and compliance with safety and employment law, • Lead recruitment, hiring, onboarding, and offboarding processes; manage career progression systems and retention strategies, • Direct IT systems and infrastructure, and manage relationships and projects with technology vendors, • Partner with ED and Communications Manager on marketing strategies, • Support organization-wide planning, communications, and program delivery Required Qualifications: • Minimum five years of full-time experience directly managing organizational operations across multiple functions (e.g., HR, finance, IT, facilities, compliance); nonprofit experience strongly preferred, • Demonstrated track record of supervising staff and managing cross-departmental workflows, • Proven success in strategic planning, systems improvement, and organizational development at the organizational level (not only departmental or project-based), • Proficiency in using data and performance metrics to evaluate effectiveness and guide decisions, • Strong analytical, problem-solving, and written/oral communication skills, • Flexibility to adapt to evolving organizational priorities and a fast-paced environment, • A hands-on leader: ready to pitch in on everyday tasks and work alongside the team when needed, • Significant leadership experience in a nonprofit, advocacy, or mission-driven organization, • Strong interpersonal skills and comfort representing the organization publicly, • Experience collaborating on fundraising, donor relations, or revenue-generating partnerships, • Compensation in the range of $93,000-112,000 annually, commensurate with experience, • Fully paid Kaiser Health Insurance and Blue Cross PPO Dental Plan for employee and dependents, • 3% retirement matching contribution CAIR-CA is an equal-opportunity employer and adheres to all federal, state, and local laws prohibiting employment discrimination. Job Posted by ApplicantPro