178 Best logistics Jobs in Knoxville, Tennessee (October 2025)

Red Stag Fulfillment

Director of Growth Operations

16 days ago

Knoxville

Job Description Director of Growth Operations Build Red Stag’s pipeline “machine”: architect the GTM stack & algorithm behind our lead-creation engine (this is not a sales role) In 2013, Red Stag Fulfillment launched. Over the next 12 years, the company has grown tremendously, propelled by some powerful engines: inbound marketing, brand, word of mouth, and a service that truly delivers for our customers (many 3PLs do not). Contrary to what is perhaps popular belief, we don’t believe inbound is dead, or dying. And we plan to continue to invest and evolve (so far, LLMs love us) our efforts here. But, we have decided it’s time to add a new engine to our ship. We’re calling this engine Business Development. Though, we’ll state up front this is not business development as it is popularly known. Our definition is more ambitious and rigorous. It combines database development and management, content, advertising, outreach, and more. It involves developing a proprietary algorithm and decision engine to bring together all of these elements into a machine that allows us to efficiently and effectively target ICP-fit clients for Red Stag. We believe this engine will play a pivotal role in propelling Red Stag toward our next big goals. We’re looking for a leader who can build the team, systems, and tools to assemble this engine, bolt it to the ship, and keep improving it. A word of caution before we dive in further: this will be hard work. Our level of ambition is high—we don't think it’s hyperbole to say that you might count the number of B2B companies who’ve built something akin to what we’re proposing on a hand or two. For the right person, this will be the project of a lifetime. If that might be you, let’s dive in. About the Company Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company. At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag: • We act like we own it., • We sweat the small stuff., • We have positive attitudes., • We treat everyone with dignity and respect. The Components*: • The Database. We need to find every ICP-fit prospect that should know Red Stag exists. And, because new companies and opportunities will emerge, we need a way to continually search for and ingest new ones into the database. Then, we need to design the database in such a way that organizes information, syncs with other relevant systems, and self-adjusts over time., • Content. World-class content that educates, helps, and entertains our target audience around their pain points and opportunities will provide fuel for the next two components:, • Advertising engine. Highly-targeted digital and physical advertising will drive awareness and fondness for Red Stag., • Outbound engine. People buy from people. People who get them and their challenges. High-powered “BDRs” will leverage digital and physical channels, relationships, and fantastic content to develop long-term relationships with key prospects., • The algorithm and decision engine. To work, each of the above components needs to operate with excellence. To maximize efficiency, an algorithm and decision engine must be developed to point resources at the right targets based on prospect fit, goals, timing, and other signals., • High-level schematics for business development and prototypes for pieces of the system, • Experiments we’ve run in adjacent areas You’ll start small—building alongside a tight group of cross-functional collaborators and new resources you recruit. Then scale the team as we validate and grow. You’ll architect, launch, and continuously improve the business development engine that drives long-term growth for Red Stag. Here’s what that looks like in practice: Build the foundation • Design and launch v1 of the BD system—including the database, content library, outreach engine, ad strategy, and prioritization algorithm, • Implement a scalable tool stack to support contact enrichment, signal detection, outbound coordination, and reporting, • Stand up a central database of ICP-fit companies and decision-makers that evolves over time Make the system smarter • Build the prioritization model that scores prospects based on ICP fit, intent, and timing, and other factors, • Develop processes to ingest and act on online and offline signals— a digital sonar system —scraping LinkedIn, Reddit, X, etc.—to surface switching signals and pain points, • Establish data standards for logging interactions and feeding results back into the system Create and deploy content that moves the needle • Ensure content is properly tagged and accessible for use in ads, outbound, and nurture flows Drive outreach and engagement • Oversee targeted advertising and outbound efforts—both automated and manual—that generate familiarity and trust, • Build and execute a coordinated and targeted digital advertising strategy, • Work behind the scenes to guide RSF’s public “faces” for trade shows, podcasts, and prospect conversations, • Define key roles and structure for the BD function; hire and manage early team members, • Balance “player/coach” execution with team leadership as the program scales, • Collaborate closely with Sales and Marketing leadership to validate lead quality, iterate on targeting, and optimize for contribution profit, • Manage BD roadmap, prioritize projects, and communicate progress to leadership and cross-functional stakeholders You’ll be backed by a service—our fulfillment for brands and ecommerce companies selling into the U.S. market. Many go-to-market teams have to sell undifferentiated products or services. That sucks. You won’t find this here—we are run by world-class operators and relentlessly focused on delivering for our customers. You’ll be embedded in an awesome Marketing team, and partner with a revenue organization and technology team that are fun and focused on growth and improvement. Last, but certainly not least, you’ll serve two worthy groups of stakeholders in Red Stag’s success: our people doing boots on the ground work and literal heavy lifting, and our clients—entrpreneurs and brands building meaningful businesses, and counting on us to deliver for their customers. Will have the following skills: • Drive to move fast, iterate quickly, learn and adapt, • The ability to build meaningful things from (near) scratch, • Capability to be a player/coach. You’ll build a strong team, but you’ll need to be on the field running plays too, • Desire and ability to recruit, develop, and lead people, • Problem solver with high analytical skills, • Highly comfortable with AI and modern Marketing/GTM technology. While you’ll hire/get support from the technology team, you should be a builder, too, • Proactive communicator and collaborator. This role will partner across Marketing, Sales, and Technology, • Someone who prefers center stage to the control room. If your ideal week is wall-to-wall podcasts, conference panels, and LinkedIn livestreams—great news: we’ll soon be hiring for a forward-facing evangelist role. This seat, however, is for the architect who designs the machine and directs the performers rather than starring in every scene (while still venturing out often enough to keep a finger on the market’s pulse), • A "strategic visionary" who disdains getting their hands in the muck of the work, • A maintainer, hoping to execute the established playbook as opposed to helping write it with their team, • A political animal, who advances via corporate politics rather than value creation FLSA Exemption Status: Exempt (Salaried) Remote Work: Knoxville, preferred, remote with regular travel to Knoxville considered for the right candidate located in AL, AZ, CO, CT, FL, GA, IL, MD, MA, NV, OH, PA, TN, TX, UT. Reports To: Chief Marketing Officer Powered by JazzHR EuztIDuaCU

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