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Job Description Bourbon Steak is Chef Michael Mina’s love letter to the classic American steakhouse. Timeless steakhouse dishes are elevated by Chef Mina’s refined technique and infused with his arsenal of world flavors and creative flair. The restaurant accomplishes all the traditions expected from a steakhouse, offering the finest cuts of premium beef and seafood complimented by a cutting-edge wine and spirits program, and using local farmers and purveyors to highlight the regions finest ingredients. About the Role: Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Our Ideal candidate is: A detail oriented culinary leader who will operate the kitchen on a daily basis with professionalism, respect, efficiency, knowledge and awareness. You will understand the philosophy of the Chef and adhere to all restaurant policies. You will mentor and lead junior staff members and uphold restaurant standards and cleanliness. Our ideal candidate will supervise and coordinate the planning, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. You will work with the Chef and HR to develop an atmosphere that embraces diversity, education, and discipline and lead execution of service and staff development using a variety of management tools, including line checks, mentorship, and performance management. Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None Salary Range: 81k-108k At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Job Description Mina Group is an industry-leading hospitality group led by James Beard Award-winning chef Michael Mina. We manage more than 40 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott, and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession with hospitality and embrace our values of empathy, adaptability, and selflessness. About the Role: Responsible for assisting with management coverage at all restaurants, where there is a shortage of management or management transition. Also, coordinates, supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants. Applicants must be open to relocation. What we offer: • Competitive salary and great benefits including medical, dental and vision coverage for eligible employees, • 401K with 3% company match, • Bonus programs, • Cell phone reimbursement, • Pre-tax commuter benefits, • Delicious daily family meal, • Up to 50% meal discount at Mina Group restaurants, • Flexible schedules, • Fun, dynamic, and innovative atmosphere A detail-oriented Hospitality leader who will be a hands-on mentor in the dining room with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all front-of-house operations, providing insight and guidance to every member of the team, working closely with the assistant general manager and corporate operations teams to further the success of the restaurant. You have exceptional financial acumen, expertise in service, an impeccable eye for detail, a high level of professionalism, and you can execute the standards of a 2-star Michelin establishment. You have a proven track record of driving revenue, increasing team member engagement and retention, and developing and implementing systems What you bring to the table: • Personal Attributes, • Exceptional communication and organizational skills, • Gracious spirit of hospitality, • Intellectual curiosity and emotional maturity, • Continually strive to develop staff in all areas of food and service education, • Ability to work clean, organized, and lead a team, • Have a strong eye towards development both personal and for your team, • Professional Attributes, • Experience with various industry specific software; Restaurant 365, Micros, Toast, Open Table, Seven Rooms, Avero and others, • Adept at team building across both back and front of house, • Adaptability in both your leadership style and your business approach, • Advanced knowledge of Food and Wine. Level 1 Somm certification a big+, • Desire to teach and mentor both your staff and interns, • Basic Qualifications, • 5-7 years’ experience in a fine dining high volume restaurant, with at least 4 years in a leadership role, • Hospitality degree preferred, • Knowledge of safety and hygiene protocols, • Working knowledge of HR practices and labor laws, • Ability to frequently lift up to 40 pounds, • Have the stamina to work in excess of 40 hours per week Travel: There will be extensive travel required to perform the essential job functions. Travel requirements will be to the discretion of Mina Group. This includes travel to certain restaurants for extended periods of time, to assist with manager coverage during transitions as well as during restaurant openings. Timeframe and Initiative: The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full-time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full-time position at any one of our outlets within 12-18 months from their hire date. Salary for this role is $90,000-100,000 moving to $110,000-$130,000 after moving to a portfolio property. The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing .

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Assistant GM manages the functional areas of guest registration, night audits, guest reservations, housekeeping/laundry, and food/beverage areas to guarantee guest and associate satisfaction – and maximize hotel profitability. Duties & Responsibilities: • Manages financial components of operations, • Assists General Manager in day-to-day operations of the hotel, • Maximizes financial performance and upholds quality standards of F&B and Rooms departments, • Maximizes room revenue by anticipating market shifts, developing, and monitoring annual business and marketing plans, and participating in property sales and marketing efforts, • Assists with the development of a business plan and a budget that defines operational goals and profitability objectives, • Builds relationships with guests and monitors satisfaction levels, • Coordinates capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration, • Manages and monitors the property P provides detailed explanations for P&L and forecasts variances. Aligns and drives all aspects of hotel performance towards the attainment of budgeted Revenue, RevPAR Index, House Profit, Flow Through, Guest Satisfaction Scores and Quality Assurance scores, • Understands and applies accounting principles (e.g., accruals, prepaids, balancing daily reports, GL coding, etc.) and ensures these are understood and applied correctly by the property Controller, • Assists with selection, training, counseling, and motivating hourly associates, • Assists in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department, • Participates in the development of the hotel expense budget, • Assists hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPAR objectives are met, • Balances Hotel books at the end of each period. Prepares audit reports for the end of period. Sends End of Period reports to Corporate on the due date of each new period, • Works with individual vendors - making sure services and invoices match; getting the best price for supplies, • Assists in the maintenance of the key control program that is already in place, • Ensures the security needs of the property and guests are met, • Ensures effective departmental communication and information systems through logs, department meetings, and hotel meetings, • The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands Requirements: Qualifications: • Be a leader and role model to all associates, • Degree required – minimum 2-year degree, • Experience in similar leadership role required, • Ensure goals are met for all guest service-related measures, • Maintains Market Share: Hotel at natural rank or higher, • Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems, • Ability to lift up to 40 lbs. with or without reasonable accommodation, • Ability to bend, reach, or lift as is required in this position. Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAt Canary Technologies, we’re redefining how hotels and guests connect — and AI is at the heart of that transformation. Our mission is to power every guest–hotel interaction with intelligent, personalized communication that feels natural, intuitive, and seamless.As a Senior Product Manager on the AI Guest Communications team, you’ll lead the development of innovative, AI-powered guest experiences across a variety of channels. You might be scaling a core product to new global markets or launching new AI-powered communication touchpoints — wherever you focus, your work will directly shape the future of how hotels engage with their guests.We’re looking for an entrepreneurial product leader who thrives in fast-paced environments, knows how to drive clarity from ambiguity, and brings strong product judgment, technical curiosity, and storytelling skills. You’ll work cross-functionally with Engineering, Design, GTM, and Customer Success to deliver high-impact solutions that improve hotel operations and elevate the guest experience.Responsibilities • Own the end-to-end product lifecycle for AI-powered guest communication experiences — from strategy and roadmap to execution and iteration., • Help expand and deepen our communication capabilities across multiple touchpoints, unlocking new ways for hotels to engage guests more efficiently and personally., • Collaborate with Engineering and Design to ship intuitive, technically sound products that work reliably for guests and hotel staff., • Partner with GTM, Marketing, and CS to define product narratives, support global rollouts, and turn feedback into actionable improvements., • Build empathy for hotel staff and guest needs through research, usage data, and customer conversations., • Prioritize ruthlessly and use data, intuition, and storytelling to align stakeholders and move quickly., • Stay current on trends in AI, messaging, automation, and hospitality tech — and bring creative ideas into the product., • Be a key voice in the company for what “excellent” looks like in modern guest communication.Qualifications, • 5+ years of product management experience, ideally in B2B SaaS, with a proven track record of launching successful features that drive measurable results, • Strong product intuition and customer empathy—you can identify valuable problems and craft elegant, effective solutions, • Experience working on messaging platforms, communication tools, or workflow automation is a strong plus, • Bonus: Experience with AI/ML products or in the hospitality industry, • Data-informed but customer-obsessed—you use metrics to guide prioritization and feedback to shape product direction, • A collaborative mindset—you work seamlessly with Engineering, Design, and Go-To-Market teams to drive outcomes, • Comfortable working in a fast-paced, high-growth startup environment with shifting priorities and high expectations

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey. This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell. You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests. At Canary, our Guest Experience Platform is the backbone of our promise to empower hoteliers, allowing them to enhance revenue, improve staff efficiency, and achieve unparalleled guest satisfaction. Our platform stands out for being entirely web-based, mobile-friendly, and designed with an intuitive, user-friendly interface that caters to all levels of tech expertise. If you have a creative mindset, a passion for customer service, and a penchant for innovation, we'd love for you to apply. Join our pioneering team and help shape the future of hotel guest experiences. Responsibilities • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey, • Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities, • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience, • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry, • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners, • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends, • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risksQualifications, • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products, • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions, • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels, • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary. Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.Responsibilities • Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)Qualifications, • Required Experience, • 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact, • Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning, • Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/SwiftUI, Kotlin/Jetpack, Gradle, Xcode, Play Console, TestFlight, Crashlytics), • Technical & Product Acumen, • Strong product sense for mobile UX including performance, accessibility, and offline-first design, • Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies, • Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths, • Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement, • Leadership & Communication, • Excellent written and verbal communication with engineers, designers, GTM, and external partners, • Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity, • Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions, • Preferred Qualifications, • Experience in hospitality, travel, or other two-sided marketplaces, • Background in payments and secure mobile data handling (PCI considerations)

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role The Customer Marketing Manager at Canary will be responsible for driving customer expansion (cross-sell), advocacy and retention within our existing customer base. This role is critical for expanding and maximizing Customer Lifetime Value (CLV). You will own the strategy and execution of multi-channel lifecycle campaigns, including in-product communications, digital channels and email. The role will also have a strong emphasis on creating efficient sales-marketing motions within the Customer Success (CS), Sales Development Representatives (SDR), and Account Executives (AE) teams. This is a pivotal role for a data-driven marketer who excels at creating personalized customer journeys and collaborating across departments.Responsibilities • Cross-Sell & Upsell Campaigns:, • Design and execute cross-sell campaigns aimed at driving the adoption of additional Canary products or feature upgrades, including product launches, utilizing user date to inform campaigns., • Work closely with Product Marketing and Sales to define value propositions and create campaign assets (emails, in-product notifications, targeted ads) that drive expansion revenue., • Sales Motion & Enablement:, • Establish and optimize a cohesive sales motion for customer accounts by partnering closely with CS, SDRs and AEs., • Develop playbooks, content, and alerts for CS and Sales teams to identify and act on expansion opportunities and at-risk accounts., • In-Product & Multi-Channel Marketing:, • Own the strategy and execution of in-product communications (e.g., modals, banners, feature announcements) to drive product adoption and promote marketing campaigns., • Manage execution across external channels including email, customer events, and targeted digital advertising., • Customer Advocacy & Retention:, • Manage programs to capture customer success stories, case studies, video testimonials, and online reviews., • Expand and manage loyalty/referral programs to increase retention and advocacy., • Customer Lifecycle & Segmentation:, • Develop and manage comprehensive customer lifecycle marketing programs (onboarding, adoption, retention, advocacy) across multiple channels., • Utilize customer data and segmentation to personalize messaging and campaigns, ensuring the right message reaches the right user at the right time.Qualifications, • Bachelor's degree in Marketing, Communications, Business, English or a related field., • 5+ years of progressive experience in marketing, with a minimum of 2 years specifically in Customer Marketing or Lifecycle Marketing preferably in a B2B SaaS environment., • Hospitality Tech experience is a strong bonus., • Proven experience designing and executing cross-sell campaigns with measurable revenue impact., • Demonstrated success working with Customer Success, Sales (SDRs/AEs), and Product teams to create integrated go-to-market motions., • Deep familiarity with multi-channel execution, including with marketing tools (e.g. Marketo, Salesforce, LinkedIn, Meta) as well as digital tools., • Analytical mindset with a proven ability to measure campaign performance, derive insights from customer data (usage, retention, CLV), and iterate based on results.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking a passionate and results-driven Growth Marketing Manager to drive measurable impact across growth marketing channels and elevate our brand storytelling. This is a pivotal role for a creative who thrives in bringing new concepts to life, optimizing for performance, and building a consistent brand voice for a B2B audience. This is a hands-on role, bridging strategic creative vision with tactical execution, working closely on growth campaigns and linking together growth marketing, product marketing and sales. This role involves both strategizing and managing campaigns across different channels - including email marketing, paid digital, event/trade show promotion - and synthesizing campaigns with sales efforts. The ideal candidate will possess strong creativity, organizational skills and a good understanding of performance marketing.Responsibilities • Copywriting & Messaging Development, • Craft clear, concise, and persuasive copy for a variety of digital marketing assets, including ad headlines and descriptions, email subject lines and body copy, social media posts, and short video scripts, • Iterate on copy based on performance data and feedback to continuously improve engagement and conversion rates, • Ensure all written content aligns with our brand voice, messaging hierarchy, and SEO best practices where applicable, • Creative Strategy & Execution (Digital Focus), • Lead the ideation, development, and execution of compelling creative concepts for all digital marketing channels, with a strong emphasis on email campaigns, video content, and digital advertisements (e.g., Google Demand Gen, Adwords, LinkedIn Ads, Meta Ads), • Translate marketing objectives, audience insights, and product value propositions into engaging visual and written content that resonates with our audience and drives action, • Oversee the end-to-end creative production process, from brief development and conceptualization to final asset delivery, ensuring brand consistency and quality across all touchpoints, • Content & Campaign Leadership, • Collaborate closely with our in-house content team, design team and product marketing team to ensure creative aligns with campaign goals, messaging frameworks, and demand generation objectives, • Provide clear creative direction and feedback to internal and external designers, videographers and other creative resources, • Manage creative calendars and workflows for timely delivery of all assets, • Messaging Efficacy & Optimization, • Crucially, establish and track key metrics (e.g., A/B tests, CTR, conversion rates, engagement, open rates, video watch time, form completions) to measure the effectiveness of all creative assets and messaging across channels, • Conduct regular performance analysis of creative campaigns, identifying opportunities for testing and optimization to improve ROI and lead quality, • Leverage data and user feedback to inform creative iterations and best practices for future campaignsQualifications, • Bachelor's degree in Marketing, Communications, Design, or a related field, • 3-7+ years of progressive experience in creative roles within marketing, with at least 2-3 years in a managerial capacity, preferably in a B2B SaaS or tech environment, • Proven expertise in copywriting for digital channels, demonstrated through a strong portfolio showcasing effective ad copy, email campaigns, and marketing collateral, • Demonstrated expertise in crafting high-performing copy for Email Marketing, Digital Advertising, and.Video Content, • Experience in conceptualizing and directing video assets for various marketing funnel stages (e.g., explainer videos, testimonials, short-form ads), • Analytical mindset with a proven ability to measure creative performance, derive insights, and iterate based on data (e.g., A/B testing frameworks, understanding of web analytics, ad platform reporting)

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Director of Sales is responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel. This is an advanced level position designed to lead a sales effort in the solicitation of new business and the maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting. Duties & Responsibilities: • Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members., • Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals., • Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly., • Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market. The solicitation of new business and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget., • Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business., • Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive., • Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc., • Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized., • Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate., • Qualifies and greets in-house guests at each hotel on a scheduled basis., • Completes weekly reports and submits those required to the General Manager., • Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week., • Completes a minimum of 30 prospecting calls per week., • Attends, participates in, and leads weekly sales meetings., • Informs General Manager of potential opportunities/concerns with clients and progress of special projects., • Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals., • Complies with company policies and procedures., • Ability to positively interact with multiple personality types., • The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements: Qualifications: • 3+ years experience in hotel sales roles, • Experience in hotel industry required, • Ability to work in a fast-paced environment Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees, • Wellness benefits available to eligible employees Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Bourbon Steak is a modern American steakhouse that embodies a timeless dining experience complimented by a cutting-edge beverage program. Classic and contemporary, the restaurant accomplishes all the traditions expected from a steakhouse, pairing meats with an extensive wine list and cocktails, while using local farmers and purveyors to highlight the regions finest ingredients. POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Pay rate - $19.18 + Tips At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you. Pay rate - $19.18 + Tips

Job Description Mina Group is a industry leading hospitality group led by James Beard Award winning chef Michael Mina. We manage more than 30 concepts across the US, partnering with numerous industry leaders including the Four Seasons, MGM hotels, JW Marriott and Regent Hotels. Our goal is to elevate the craft of hospitality by delivering one-of-a-kind memories to our guests. We will recruit and develop leaders who share our obsession for hospitality and embrace our values of empathy, adaptability, and selflessness. About the Role: Responsible for assisting with culinary leadership coverage at all restaurants, where there is a shortage of management or management transition. Also, coordinates, supervises, trains, and assists in all operational areas during new restaurant openings and at existing Mina Group restaurants. This position requires candidates to reside in a local market where currently operating Mina Group restaurants exist and may require relocation. What we offer: * Competitive salary and great benefits including medical, dental and vision coverage for eligible employees * 401K with 3% company match * Bonus programs * Cell phone reimbursement * Pre-tax commuter benefits * Delicious daily family meal * Up to 50% meal discount at Mina Group restaurants * Flexible schedules * Fun, dynamic, and innovative atmosphere * Career advancement opportunities and progressive development plans Our Ideal candidate is: A detail oriented culinary leader who will be a hands-on mentor in the kitchen with the ability to adapt quickly to changes and create an amazing experience for both our guests and our staff. You will lead all culinary operations, providing insight and guidance to every member of the kitchen staff, develop seasonal menus and specials and work closely with the general manager and corporate culinary and operations teams to further the success of the restaurant. You have expertise in cooking techniques, financial reporting, inventory control, labor cost management, an impeccable eye for detail, and a high level of professionalism. You will supervise and coordinate the planning, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. You will work with corporate chefs and HR to develop internship program that embraces diversity, education, and discipline and lead execution of service and staff development using a variety of management tools, including line checks, mentorship, and performance management. What you bring to the table: Personal Attributes * Exceptional communication and organizational skills * Gracious spirit of hospitality * Intellectual curiosity and emotional maturity * Continually strive to develop staff in all areas of food education * Ability to work clean, organized, and lead a team Professional Attributes * Extensive knowledge of kitchen fundamentals (knife skills, butchery, sauces, fabrication, all kitchen stations) * Strong financial acumen and ability to analyze data * Have a strong eye towards development both personal and for your team * Desire to teach and mentor both your staff and culinary interns Basic Qualifications * 6 years’ experience in a fine dining high volume kitchen, with at least 2 years in a leadership role * Culinary degree preferred * Knowledge of safety and hygiene protocols * Working knowledge of HR practices and labor laws * Ability to frequently lift up to 40 pounds * Have the stamina to work in excess of 40 hours per week * Spanish language skills a plus * TIMEFRAME AND INITIATIVE: The Restaurant Excellence Team (REX) provides leadership candidates the opportunity to be fully trained in MINA Group standard operating procedures, systems, and concepts through assignments at multiple locations with the goal of taking a leadership position at a MINA Group restaurant in a full-time capacity. While individual development and management vacancies may affect timing, our expectation is that REX members will assume a full-time position at any one of our outlets within 12-18 months from their hire date. TRAVEL: There will be extensive travel required to perform the essential job functions. As a member of the MINA Group Restaurant Excellence Team (REX), when you travel outside of your local market your travel expenses and a per diem will be reimbursed in accordance with the MINA Group Travel Policy. Travel reimbursements and per diem will not be provided for assignments in your local market (unless otherwise approved by your director prior to the start of the assignment). RELOCATION: This position requires candidates to reside in a local market where currently operating Mina Group restaurants exist. Salary Range: $90,000 - $100,000 /year The Mina Group, LLC and its affiliates are equal opportunity employers committed to creating a welcoming and inclusive environment. We welcome applicants from a wide variety of identities, ideas and experiences and, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and other aspects of employment, please contact Mina Group Human Resources by emailing .

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Customer Success Manager, Strategic Global Brands, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Oakland Marriott City Center, 1001 Broadway, Oakland, California, United States, 94607VIEW ON MAP ( figures, postings, and documents for accuracy.Record, store, acce

Check figures, postings, and documents for accuracy.Record, store, access, and/or analyze computerized financial information.Control and secure cash and cash equivalents for property according to cash handling policy and procedures.Organize, secure, and maintain all files and records in accordance w

Check figures, postings, and documents for accuracy.Record, store, access, and/or analyze computerized financial information.Control and secure cash and cash equivalents for property according to cash handling policy and procedures.Organize, secure, and maintain all files and records in accordance w

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Design Lead to join a team of dedicated product designers and help elevate our product suite to the next level. This role offers the opportunity to shape the design direction of a high-impact, fast-scaling product used by millions of guests and hotel customers around the world. As a design leader, you will drive the full lifecycle of product design, from user research and data analysis to crafting high-fidelity prototypes and implementing scalable design systems. We’re looking for a design professional who combines strategic thinking with executional excellence. You’ll lead design initiatives that shape the future of our product suite and help to establish a culture of design excellence across the company. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. Come join us and build products that users love, with a company that values your expertise and creativity. Responsibilities • Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences, • Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture, • Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products, • Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses, • Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives, • Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision, • Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasmQualifications, • 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces, • Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems, • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro.A portfolio showcasing high-quality, user-centered design work across the product lifecycle, • Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards, • Strong communication skills to articulate design decisions and collaborate with cross-functional teams

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at fast-paced tech company. This role will provide a career path in outbound sales for talented individual. A successful candidate will have a positive phone presence, fluid and able to think on your feet, while presenting a confident pitch to engage the opportunity. You’ll bring strong mentality to each day and be open immediately apply advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.Responsibilities • Conduct persistent outreach to targeted prospects (dials/email), • Communicate our value proposition to decision makers and qualify them for potential sales opportunities, • Deliver against a quota for qualified leads, • Leverage prospecting tools to research companies and identify key decision makers, • Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth, • Contribute towards optimizing our approach towards sales development to drive ongoing improvement, • Leverage Salesforce for lead and pipeline management, and sales forecasting, • Participate in knowledge sharing, training updates and process optimizationQualifications, • 1+ years of work experience, • Prior experience as an SDR (preferred but not required), • Prior experience in hospitality, software, or sales (preferred but not required)Ability to adapt easily to new situations and eager to learn/contribute, • Experience qualifying leads (preferred), • Excellent verbal and written communication skills, • Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t, • Determined to exceed goals on a weekly basis and have self-accountability, • Assertive, persistent, persuasive and a good listener

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Product Manager to join our growing team. In this role, you’ll collaborate closely with Engineering, Design, and Go-To-Market teams to build and launch products that solve real customer problems and drive business impact. This role offers the opportunity to work on a variety of exciting parts of the hotel technology ecosystem, including guest communication, digital check-in, payments, upsells, and more. We’ll plug you into the right product area based on your strengths, interests, and the evolving needs of the business. If you have at least 2 years of product management experience, a strong customer focus, and a passion for building technology products, we’d love to hear from you.Responsibilities • Contribute to the product vision, roadmap, and execution by collaborating with cross-functional teams to prioritize and deliver high-impact features, • Work with Engineering and Design to create intuitive and reliable user experiences, • Partner with Sales, Customer Success, and Marketing to support product launches, gather feedback, and drive adoption, • Conduct customer research, analyze product usage, and synthesize insights to inform product decisions, • Define and track key product success metrics to measure impact and guide future improvements, • Stay current on industry trends, market needs, and emerging technologies relevant to our customersQualifications, • Minimum of 2+ years of product management experience in a technology-driven environment. We are not considering candidates without prior product management experience, • Strong problem-solving skills and a customer-centric approach—you seek to understand pain points and deliver practical, effective solutions, • Experience working with Engineering and Design teams to bring products to market, • Ability to manage multiple priorities and make thoughtful tradeoffs in a fast-paced, high-growth environment, • Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.Responsibilities • Deliver against a revenue quota, • Partner with sales development and customer renewals and success to ensure a seamless sales and customer experience, • Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc, • Work with an SDR to qualify and set up inbound meetings, • Help develop an outbound sales process that enables us to scale, • Leverage Salesforce for lead and pipeline management, and sales forecastingQualifications, • 2+ years of experience in a closing role, • Prior experience as an SDR preferred, • Prior experience selling software, • Experience using Salesforce and other tools like Salesloft and OutreachThe range for our SF office for this role is $125,000-$145,000 annualized on-target-earnings. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests. We are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product. As the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.Responsibilities • Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives., • Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements., • Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features., • Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests., • Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.Qualifications, • 7+ years of experience in product management, with a proven track record of successfully launching and managing digital products., • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions., • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels., • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. The Director of Customer Success will be responsible for overseeing a team of Customer Success Managers (CSMs) who are crucial in ensuring customer retention and maximizing customer lifetime value post-product adoption. This role demands a proven leader with a strong emphasis on people management, professional development, and coaching to foster a high-performing and engaged CSM team.Responsibilities • Lead, mentor, and develop a team of Customer Success Managers, ensuring their continuous professional growth and skill enhancement, • Drive customer retention strategies and initiatives, ensuring high levels of customer satisfaction and loyalty, • Oversee the entire customer lifecycle post-product adoption, ongoing engagement, and renewals, • Develop and implement best practices for customer success, including playbooks, processes, and tools to optimize team efficiency and effectiveness, • Collaborate cross-functionally with sales, product, and marketing teams to align customer success initiatives with overall business goals, • Analyze customer data and feedback to identify trends, areas for improvement, and opportunities for proactive engagement, • Establish and track key performance indicators (KPIs) for the Customer Success team, regularly reporting on progress and outcomes, • Foster a culture of continuous learning, collaboration, and customer-centricity within the team, • Stay informed about industry trends and best practices in customer success to drive innovation and maintain a competitive edge.Qualifications, • Minimum of 8+ years of experience in customer success, account management, or a similar client-facing role, with at least 2+ years in a leadership or management position, • Proven track record of successfully leading and developing high-performing customer success teams, • Strong analytical skills and an aptitude for understanding and leveraging data to drive decision making, • Exceptional interpersonal and communication skills, with the ability to build strong relationships with both internal and external stakeholders, • Excellent coaching and mentoring abilities, with a passion for developing talent, • Experience with CRM software (e.g., Salesforce) and customer success platforms (e.g., Gainsight, ChurnZero)

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Senior Product Manager, Enterprise to lead product initiatives targeting Canary’s most strategic customer base. In this role, you will focus on building products for the world’s largest hotel chains, creating scalable solutions that operate seamlessly across thousands of properties. You will advocate for the unique needs of global enterprise customers while working in a fast-growing startup environment. Collaboration with Sales, Marketing, Customer Success, Engineering, and Design teams is essential to deliver high-impact outcomes. If you excel at product strategy, customer empathy, technical problem-solving, and enterprise relationship-building, this position is a strong fit.Responsibilities • Manage the end-to-end product lifecycle for products used by hotel chains worldwide, from strategy and roadmap development to execution and iteration., • Collaborate with other product teams at Canary to represent enterprise customers’ needs, influence product roadmaps, and ensure that scale and quality meet the expectations of key clients., • Serve as the primary representative of the Canary product team for enterprise customers, balancing hands-on delivery with coordination across other product and engineering teams., • Partner with Sales, Marketing, and Customer Success to define product narratives, support global rollouts, and turn enterprise feedback into actionable product improvements., • Develop a deep understanding of the relationship between hotel brands and their property portfolios, identifying and delivering product solutions that add value to both parties at scale., • Prioritize effectively and use data, intuition, and storytelling to align stakeholders and drive outcomes quickly.Qualifications, • Five or more years of product management experience, ideally in B2B SaaS, with a track record of launching successful features that deliver measurable results., • Strong product intuition and customer empathy, with the ability to work within hotel corporate offices to identify value problems and deliver high-quality, scalable solutions., • Ability to perform across enterprise functions, including:Account management: Serve as the primary Canary representative on calls with enterprise customers. Solutions architecture: Communicate complex product ideas involving multiple integration touchpoints. Product analytics: Leverage BI tools, SQL, and Python for data analysis., • Demonstrated success leading large, cross-functional initiatives involving three or more engineering teams and multiple go-to-market partners., • Comfortable working in a high-growth, fast-paced startup environment with shifting priorities., • Excellent communication and stakeholder management skills, with the ability to distill complex problems into clear, actionable plans.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is seeking a visionary Technology Partnerships Lead to spearhead our integration ecosystem and drive strategic alliances with Property Management Systems providers, payment processors, and other critical technology partners. This role is crucial for expanding our market reach, enhancing our product capabilities, and creating seamless integrations that deliver exceptional value to hotel customers. You will identify and prioritize strategic opportunities, negotiate complex agreements, and work cross‑functionally to deliver high‑quality integrations that strengthen Canary’s position as the preferred hospitality technology platform.Responsibilities • Partnership Strategy & Development:, • Develop and execute a comprehensive partnership strategy aligned with Canary’s business objectives and product roadmap., • Identify, evaluate, and prioritize opportunities with PMS providers, payment processors, and hospitality technology vendors through market and competitive analysis., • Build relationships with key decision‑makers at target partner organizations., • Partnership Execution & Management:, • Lead end‑to‑end negotiations, including commercial terms, technical requirements, and legal agreements., • Develop joint business plans with strategic partners, including revenue targets, integration roadmaps, and go‑to‑market strategies., • Manage a portfolio of existing partnerships and drive mutual success and expansion opportunities., • Track and report performance metrics such as integration adoption, revenue impact, and customer satisfaction., • Technical Integration & Product Collaboration:, • Collaborate with engineering and product to define integration requirements and technical specifications., • Oversee technical onboarding for new partners to ensure smooth and timely integrations., • Partner with product management to prioritize partnership‑driven features and enhancements., • Serve as the internal advocate for partner needs and feedback., • Cross‑functional Leadership:, • Partner with sales and customer success to leverage partnerships for acquisition and retention., • Collaborate with marketing on co‑marketing initiatives, joint case studies, and announcements., • Work with legal and finance on agreements, revenue sharing models, and compliance., • Present partnership updates and recommendations to executive leadership., • Market Presence & Industry Relations:, • Represent Canary at industry events, conferences, and partner meetings., • Strengthen Canary’s reputation as a preferred integration partner within hospitality tech., • Stay current on industry standards, emerging technologies, and regulatory changes affecting hospitality payments and integrations.Qualifications, • Required Experience:, • 5+ years in strategic partnerships, business development, and/or product management, ideally in hospitality tech, SaaS, or fintech., • Proven track record negotiating and managing complex B2B partnerships that drive meaningful business results., • Experience with APIs, technical integrations, and modern software architecture., • Strong understanding of the hospitality technology landscape, including PMS systems, payment processing, and hotel operations is preferred., • Technical & Business Acumen:, • Ability to communicate technical concepts clearly to technical and non‑technical stakeholders., • Experience with payment technologies and PCI considerations is highly desirable., • Strong analytical skills to evaluate opportunities based on market potential, technical feasibility, and strategic fit., • Experience building business cases, financial models, and ROI analyses., • Leadership & Communication:, • Exceptional communication and presentation skills with the ability to influence and build consensus across all levels., • Strong project management skills and the ability to manage multiple complex partnerships simultaneously., • Demonstrated success operating in a fast‑paced, ambiguous environment and leading cross‑functional initiatives., • Preferred Qualifications:, • Existing relationships with major PMS providers, payment processors, or hospitality technology vendors., • Experience with marketplace or platform business models.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleIf you're interested in working with us but don't see the right job posted for your skill set, please apply to this listing by submitting your resume! We’re always looking to add hard-working, talented members to our team. One of our Talent Acquisition team members will reach out to you if there's a fit for any of our upcoming roles.We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is transforming how hotels operate and how guests experience their stay. As Head of Design, you will set a compelling multi‑year design vision and turn bold ideas into durable outcomes that customers feel and the business can measure. You’ll operate at the intersection of strategy and execution: creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for craft, accessibility, and reliability. You will treat our design portfolio like a business by owning the KPIs, making focused bets, and iterating quickly based on customer truth and data. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.Responsibilities • Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile., • Build, mentor, and manage a high-performing team of designers and researchers. Establish clear career paths and a strong design culture., • Define and evolve Canary’s design system and component libraries across web and mobile. Ensure consistency, quality, and velocity., • Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives. Drive clarity and outcomes., • Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression., • Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions., • Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups., • Establish operational practices for design planning, capacity, and measurement. Instrument the experience to quantify impact., • Represent Design in exec forums. Communicate strategy, tradeoffs, and results with clear narratives and artifacts.Qualifications, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excellent written and verbal communication. Able to align executives and cross-functional partners around crisp narratives and metrics.

Job DescriptionSalary: $90k + up to $4k annual bonus for top performance.Benefits: FREE employee-only medical coverage under one of our plans. FREE short-term disability and FREE life insurance coverage. Plus, a 4% employer match with our 401(k). Other incredible benefits HERE.Location: San Francisco, CA at 425 Market Street's inspirational amenity floor, The ForumWork Hours: Generally Monday-Friday from 9:00am-6:00pm, however, you will be required to flex your schedule into the later evening as needed for events and bookings. Your Mission:Your mission is to execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor. You’ll provide concierge-level service to tenants in your building and partner with your Tenant Experience Director on initiatives and community events that activate the brand-new spaces on the amenity floor. The Legacy You’ll Leave:As a result of your leadership, you enabled connection, productivity, and longevity for the community of tenants who utilized the amenities. Through curated experiences, deep, meaningful tenant relationships, and unmatched hospitality, you and your team positioned your building as a central hub for workplace culture and community. As a direct result of your outstanding performance in this role, you solidified Playbook as a leader in redefining how people experience the workplace, ensuring that office environments not only exist but also inspire.What You're Responsible For: • Tenant Relationships + Anticipatory Service: You’ll create a five-star, service-rich environment by infusing hospitality into all tenant and guest interactions, and you’ll achieve a 90% satisfaction rate from tenant feedback surveys. Learn and anticipate tenant needs and preferences to provide them with personalized solutions + offer surprise and delight moments., • Facility Operations & Management: You’ll maintain pristine common areas, ensuring operational efficiency and tidiness of the amenity floor and conference rooms. Each day, you’ll complete all operational checklists, achieving a 100% passing rate of weekly walk-through evaluations done by your manager., • Coffee Program Management: Oversee daily operations, cleanliness, and the TopBrewer system's readiness to ensure a seamless, premium coffee experience that is complimentary for tenants. Maintain and rotate all product inputs, manage inventory and timely reordering, and complete all required cleaning and sanitization tasks. Monitor machine performance each morning, address alerts, and submit engineering tickets as needed. Keep the coffee area stocked, tidy, and welcoming throughout the day., • Conference Room Management: You will own all aspects of conference room bookings, including intake, coordination, AV walk-throughs and support, and day-of assistance, ensuring each booking receives exceptional service. You'll provide catering or other special touches for bookings, while ensuring proper setup and teardown of all spaces. Your excellent service will ensure a 90% conference room satisfaction rate and maintain monthly conference room revenue within 15% of your site’s goal., • Event Marketing + Support: Support your Tenant Experience Director in executing curated programming and maintaining local vendor partnerships. Through word of mouth, digital and print marketing, you’ll drive tenant event participation, achieving 75% of expected attendance for all events. You will provide the highest level of customer service to each event guest to ensure tenants rebook your spaces regularly. Partner closely with the Marketing team to ensure branding is aligned across all materials and uphold the highest standard of internal and external communication.Who You Are - Baseline Requirements:, • You have 2+ years of experience in event coordination, community engagement, and/or hospitality. You may have worked in a luxury hotel, at a co-working company, or in corporate meeting and event planning., • Even better if you’ve worked in high-touch roles in forward-thinking, customer-centric environments such as Industrious, Marriott, or The Ritz-Carlton., • You are tech-savvy. In this role, you will be managing two email inboxes daily (Outlook and GSuite). You’ll also be operating property apps, survey platforms, marketing template platforms, invoicing systems, and more., • You stay current with trends and have a finger on the pulse of the local luxury community and hospitality market.Who You Are - Core Competencies:, • Obsessively customer-centric + a servant leader. You have multiple examples of how you’ve exceeded what customers expected of you. Your previous managers would tell us you have an innate hospitality mindset and are happiest when you are serving others. In your previous roles, you can recall several instances where you anticipated a customer’s needs before they even knew they had them and delighted them!, • A resourceful entrepreneur energized by making your mark. You’ve had previous experience launching something from nothing and turning it into something extraordinary. You are a self-starter who actively seeks and applies feedback because you are determined to be better every day., • A hyper-organized ball juggler. You stay extremely organized and are constantly reprioritizing your own work based on new priorities that come up daily. You can pivot on a dime seamlessly, and your previous managers would tell us you are a stellar multitasker., • Results-driven. You have strategically moved the needle for past organizations by seeing the big picture, understanding the interconnectedness of decisions and activities, and using that insight to drive revenue and exceed your goals. You know how to meet the KPIs you’re given for your role.