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Job DescriptionSalary: $61,536.00 - $66,964.00 per year OFFICE MANAGER L. S. Caldwell & Associates, Inc. (LSC) is a full-service Contracting Employment and Community Awareness Participation Compliance firm in Washington, DC. We are seeking a full-time Office Manager to join us at our corporate office: excellent writing and communication skills and the ability to manage multiple tasks simultaneously and promptly are required. As the first point of contact for clients, customers, and vendors, superb oral and nonverbal communication skills are vital to the role. Must be skilled in Microsoft Office, particularly Microsoft Word, Excel, and PowerPoint. Front Desk and Telephone handling skills are essential. The successful applicant will be responsible, flexible, independent, detail-oriented, able to work under pressure, willing to learn, and willing to do what it takes to complete the job. Must have open availability. The position's tasks and duties may be changed, and miscellaneous responsibilities may be added as needed. This role is an in-office position. MICROSOFT AND WRITING SKILLS WILL BE TESTED. Required Skills This position requires working independently with minimal supervision and collaborating with other departments such as Executive, Accounting, Information Technology, Compliance, and Human Resources. The primary responsibility of this role is to ensure that all staff have the necessary information and resources to perform their tasks efficiently and effectively, thereby providing the smooth functioning of the office. • Excellent writing, communication, and critical thinking skills. Must demonstrate ability to answer the phone with accuracy and professionalism. Work independently and simultaneously manage multiple phone lines and tasks to meet tight deadlines., • Ability to deal effectively with vendors, suppliers, contractors, and government officials in person and over the telephone., • Partner with HR to update and maintain office policies as necessary. Assist in the on-boarding process for new hires., • Excellent Attention to detail, especially when answering the phones., • Coordinate with the IT department on all office equipment. Minimum Education and Experience • An associate's degree is required; a bachelor's is preferred., • Must have Three to Five years of experience as an Office manager, Executive Assistant, or administrative assistant. Proficiency in MS Office is required (especially in MS Word and PowerPoint). We are looking for individuals who have demonstrated experience in the following areas: • Exceptional oral and written presentation skills. Attention to detail and problem-solving skills., • Strong organizational skills. Professional phone manners and punctuality., • Familiarity with the use of social media., • Familiarity with WordPress website software is required. Core Duties • Support daily functioning of building/office., • Greet visitors and clients positively and professionally at the office and via phone., • Ensure the professional appearance of the office through organization and supplemental cleaning as needed., • Schedule appointments and meetings as needed. Interview as required and coordinate with facility management and vendors, including cleaning, catering, security services, etc., • Monitor and purchase supplies, along with organizing supplies and office records., • Address employees' queries regarding office management issues (e.g., stationery, Hardware, and travel arrangements), • Plan in-house or off-site activities, e.g., parties, celebrations, and conferences. Benefits: • 401(k), • 401(k) matching, • Dental Insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Retirement plan, • Tuition reimbursement, • Vision insurance Schedule: • 8-hour shift, • Monday to Friday Education: • Bachelor's (Required) Experience: • Microsoft Office: 6 years (Required), • Administrative experience: 6 years (Required), • WordPress: 5 years (Required), • Microsoft Word: 6 years (Required), • Microsoft PowerPoint: 6 years (Required), • Microsoft Excel: 6 years (Required) Ability to Commute: • Washington, DC 20011 (Required) Willingness to travel: • 25% (Preferred)

Job Description The Business Manager (BM) is passionate about delivering exceptional customer service through accurate resident accounting, clear communication, and responsive support. The BM typically supports multiple communities, ensuring that all resident accounting and reporting functions are accurately maintained in Yardi, with detailed oversight of new, current, and past resident ledgers. This role plays a key part in ensuring compliance with financial protocols, driving rent collection performance, and supporting operational excellence. In the absence of the Property Manager, the Business Manager is expected to step in to support the on-site team and assist in property-level managerial responsibilities in collaboration with the Resident Services Coordinator. The BM is a vital resource to both residents and team members, contributing to the financial health and overall success of the communities served. Responsibilities • Manage all rent collections and related payments/deposits in compliance with company procedures., • Ensure that all rent and fee collections adhere to local, state, and federal regulations., • Review Accounts Receivable (A/R} reporting for current, notice, and past residents; actively implement collection strategies until balances are resolved or sent to collections to achieve monthly A/R% goals., • Track repayment agreements and follow up on delinquent accounts per outlined schedules and procedures., • Prepare and issue 5-day notices, prepaid notices, suit lists, and collections packets with accurate documentation in Yardi., • Manage month-to-month lease accounts and ensure appropriate fees and charges are accurately applied., • Oversee collection efforts related to third-party vendors, such as The Guarantors, and ensure follow-up on outstanding balances., • Monitor external utility billing (e.g., water/sewer} and notify residents of delinquent balances, ensuring timely follow-up., • Communicate with residents to clarify account balances, resolve discrepancies, and respond to concerns in a timely, professional manner., • Collaborate regularly with the Property Manager and on-site teams to stay informed of resident-related issues impacting collections or occupancy., • Assist the on-site team with operational tasks and resident engagement as directed by the Property Manager., • Prepare and distribute weekly collections and performance reports to upper management., • Review Monthly Renewal Audit Reports to ensure alignment between lease terms and renewal offers., • Conduct periodic audits of resident ledgers to ensure accuracy of charges, payments, and adjustments., • Participate in monthly A/R and collections review meetings, providing insights and recommendations to improve performance., • Maintain detailed and organized documentation of all collection activities and resident communications in accordance with company policy., • Support pre-legal and legal escalation processes in coordination with legal counsel, ensuring appropriate filing and timelines are met., • Collaborate with IT or systems support to troubleshoot Yardi-related discrepancies and ensure data integrity for A/R reports. Qualifications • A college degree is preferred., • High school diploma is required., • Two to three years of previous residential accounting or management experience is preferred., • Industry designations such as CAM, APM, etc. are favorable., • Knowledgeable with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel., • Experience with Yardi Voyager or another equivalent system is preferred.Skills And Requirements, • Excellent customer service and interpersonal skills with the ability to relate to others and communicate with all levels of management effectively and sensitively., • Ability to lead and motivate a team., • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency., • Ability to relay technical concerns with adequate detail, quickly and accurately., • Capability to read, write, comprehend, and converse in English., • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system., • Strong organizational and time management skills., • Ability to cope with and defuse situations involving angry or difficult people., • Must maintain a valid driver’s license, clean driving record and current auto insurance., • Must comply with all safety requirements., • Sensitivity to confidential matters is required., • Ability to lift, push and pull up to 25 pounds., • Ability to walk around the property several times daily, up to 5 miles a day., • Ability to walk on uneven surfaces., • Ability to climb several flights of stairs several times daily., • Hearing and visual ability to observe and detect signs of emergency are required., • Must be able to sit, stand, reach, bend, and stoop for extended periods of time., • Ability to use standard maintenance equipment., • Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly., • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sounds., • Visual requirements including color, depth perception, and field vision., • Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct., • Ability to tolerate stressful situations., • Ability to work under minimal to moderate supervision. The job duties for this position may not be limited to only those outlined in this job description. Management reserves the right to make modifications and changes to these duties at any time to meet the needs of the business.

Manager, Technology Risk Oversight Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. The Technology Risk Management (TRM) is a growing organization focused on providing expert advice, credible challenge, and effective oversight of information security and technology activities to identify, assess, control, and manage cyber and technology risk throughout the company. This organization plays a critical role in helping to ensure that the company’s risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate, or avoid risks altogether. Associates within the Technology Risk Management organization are highly-skilled information security, cyber, technology, or risk management professionals who have a wealth of experience and a demonstrated ability to provide value-added recommendations and deliver high-impact results in their areas of expertise. As a Manager, Technology Risk Oversight, you will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, capabilities, and architecture including but not limited to enterprise technology initiatives, cloud services, architectural patterns and capabilities, as well as other areas of high risk technology changes. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm’s controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm’s cyber risk management capabilities. As a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the firm. The position affords opportunities for substantial growth. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): * Play a lead role in identifying areas of Technology Change risk to provide oversight, analysis, effective challenge, and risk-informed recommendations and expertise * Independently drive the organization’s participation in assessing Technology Changes by reviewing all aspects of changes (e.g. threat scenarios, applicable controls, risk mitigating, scope, rollout plans, etc..) focusing on Technology Risks related to technical implementation, controls, testing, and architecture concepts * Provide technical assessments of Capital One’s Technology Changes and Change Management Processes to identify identify, assess, and communicate Technology and Cyber risk * Draft assessments for senior management and other stakeholders, to include regulatory agencies and the Board of Directors, as needed * Stay current on emerging cyber threats and potential implications to the firm * Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives Basic Qualifications: * A Bachelor’s degree or military experience * At least 5 years of experience in information security, information technology or cybersecurity * At least 2 years experience with public cloud implementations Preferred Qualifications: * Professional technology or security management certification (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), AWS certification) * 2+ years experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud). * 2+ years experience in a second-line or oversight role at a financial institution or regulatory agency * 2+ years experience with implementation of control frameworks (NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT) * 2+ years of experience drafting reports or analytic assessments * 2+ years of consulting experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,400 - $220,700 for Manager, Cyber Technical Richmond, VA: $175,800 - $200,700 for Manager, Cyber Technical New York, NY: $211,000 - $240,800 for Manager, Cyber Technical Riverwoods, IL: $175,800 - $200,700 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Tech and Product Risk - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Manager in Capital One’s Technology and Product Risk Office, you will apply your risk management, cyber and technical expertise to the company’s Cyber Organization. Our team serves as the first line of defense to help ensure our Company remains well-managed and avoids unnecessary risk. In this position, you will play a key role in enhancing our risk management processes and cyber risk profile across Capital One. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment. In this role, you will: * Support assessments of cybersecurity risk management practices across Capital One * Collaborate with stakeholders in Cyber Governance and Risk to draft, manage, and validate risk objects from their inception to their closure * Consult with teams on incremental program enhancements to improve the maturity and effectiveness of cybersecurity risk management processes within the organization * Support the execution of risk assessment and risk management processes like Process Level Assessments (PLA), LAUNCH initiatives, and Material Technology and Cybersecurity Changes (MTC) / Targeted Risk Assessments (TRA) * Partner with cross-functional teams to evaluate cybersecurity scanning tools to determine their effectiveness * Conduct periodic risk reviews with stakeholders and support reporting for and/or changes to risk metrics * Collaborate with cross-functional teams to address regulatory responses and action as needed * Serve as a trusted advisor to stakeholders in the Cyber organization for risk management best practices and enterprise risk management processes Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 4 years of experience in Cybersecurity, Technology, Risk Management, External Audit, or a combination of these * At least 4 years of experience in Process Management, Project Management, or a combination of these Preferred Qualifications * Bachelor's Degree or Military Experience * Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels * At least 5 years of experience in Cybersecurity, Technology, Risk Management, External Audit, or a combination of these * At least 5 years of experience in Process Management, Project Management, or a combination of these * Problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionSalary: Join Our Trailblazing Team In Creating The Future Of Public Affairs Risk Analysis Who We Are: Delve is not just a competitive intelligence and risk advisory firm; we're a beacon for those who dare to think differently in the realm of political and public affairs analysis. Our firm is a hub for the curious, detail-oriented, and ambitious professionals who thrive on cutting through the noise and conventional narratives to provide insights that truly matter. Since our inception in 2015, we've carved a niche in delivering mission critical analysis to major corporations, trade associations, advocacy groups, and political organization who are navigating the complexities of highly scrutinized policy debates and heavily regulated industry sectors. Featured by The Washington Post, Politico, and more, our insights arm clients with the information advantage they need to mitigate political and reputational risks effectively. As we serve our clients in a range of industries and policy areas, we are also developing the next generation of technology, combining the strength of artificial intelligence with our sharp analysts to make our services more efficient, effective, and accessible. The Opportunity: Join us as a Research Analyst or Senior Research Analyst and embark on a journey that's not just about conducting research but about making a significant impact. Your role involves crafting forward-looking reports, analyzing trends, and keeping our clients ahead of the curve in public affairs. Here, your insights are not just valued they're essential to the success of our high-profile clients. Our work delves into the heart of public affairs challenges, going beyond surface-level reporting and conventional thinking to empower our high-profile clients with the insights they need to navigate a broad range of stakeholders impacting their policy and business landscapes. At the same time, your work will enable you to build practical knowledge and functional expertise in key industries and policy areas. Who You Are: You're not just looking for a job; you're seeking a career where your meticulous attention to detail, relentless pursuit of knowledge, and passion for public affairs will be celebrated and nurtured. Your profile: • A voracious learner, fueled by intellectual curiosity in politics and public policy and an eye for capturing details others miss., • An experienced professional (minimum 2 years post-undergrad or equivalent) with a background in a fast-paced, non-academic public affairs setting, such as a political campaign, association, lobbying or public affairs firm, or Congressional or state legislative office., • Driven to make an impact, with a firm belief in the power of a robust free market to shape society., • An exceptional writer, able to turn complex research into compelling narratives., • Thrives on independent work but values collaboration and knowledge sharing. Your Role and Growth Path: • Craft comprehensive reports on key public figures and organizations, influencing our clients' strategic decisions., • Stay ahead of trends by monitoring news, social media, and a broad range of primary and secondary sources, synthesizing them into indispensable analysis for our clients., • Collaborate with a team of like-minded professionals, sharing knowledge and growing together., • Develop and share your expertise in the political and reputational challenges and opportunities within key industry sectors and policy areas, such as energy, life sciences, financial services, Artificial Intelligence and other technology issues, and beyond., • Analysts have access to weekly formal trainings and ongoing informal coaching, along with the opportunity to grow into larger roles such as Senior Analyst, Lead Analyst, and Manager., • For Senior Analysts: Lead, mentor, and uplift your team members, shaping the future of our research capabilities. Life At Delve: Delve is a place where work-life balance is not just a buzzword. Our hybrid work environment prioritizes results over location. Employees enjoy our office, featuring a fitness center and a rooftop view of the White House, and a culture that values your personal time as much as your professional development. Teamwork and continuous learning are at the core of our DNA. We invest in your growth, offering educational opportunities and a suite of benefits including health insurance, 401(k) matching, and unlimited telecommuting. Your well-being is our priority, ensuring that your vacation days are truly yours to enjoy. Ready to Shape the Future of Public Affairs? Apply now and embark on a career that satisfies your intellectual hunger, shapes public discourse, and fosters continuous personal and professional growth.

Job Description Who we are: Access Partnership is the world’s preeminent tech policy consultancy: corporates seek our advice on bringing their tech to market, and governments need our advice to regulate tech so that all stakeholders are treated fairly and can benefit from it. We partner with the world’s largest and most innovative organisations in a growing market. Our Company uniquely mixes public policy, economics and engineering competencies to achieve our goals. We have offices in London, Brussels, Singapore, and Washington—and are growing. Summary We are recruiting an Office Manager to join our team in DC. This role is part of the wider People and Office function and plays a key part in ensuring the smooth and efficient running of our workplace. You will work closely with colleagues across the organisation, providing organised, proactive support on a variety of tasks, initiatives, and projects. This is an exciting opportunity to join a growing company and make meaningful contributions by supporting both the office and the Executive team. If you are highly organised, collaborative, and eager to have a positive impact, we’d love to hear from you We offer hybrid working, with onsite days three days a week in our Washington DC office. Office Management • Serving as the first point of contact at reception and handling all general office enquiries., • Greeting visitors, answering and screening calls, and managing incoming post and deliveries., • Coordinating all outgoing mail and courier shipments., • Acting as the primary liaison with building management., • Ensuring the office environment is well-maintained, professional, and fully operational for both clients and staff., • Serving as Fire Marshal and First Aider as part of the safety team (training provided if required)., • Assisting with expenses, calendar management, and scheduling internal and external meetings., • Coordinating meeting logistics, including catering requirements when needed, • Scheduling and organising meetings for the US team, including room setup, catering arrangements, and ensuring all equipment is available and functioning properly., • Organising events such as client functions, charity initiatives, team offsites, bi-monthly socials, and wider engagement activities., • Maintaining and organising our knowledge management library, ensuring documents are accurately labelled, searchable, and up to date, • 2+ years of prior Office Management experience, or related transferable skills, • Able to work under pressure whilst remaining calm and composed, • Welcoming and personable, • Excellent Microsoft Office skills, • Diary management skills, • Efficient, reliable, pro-active and with a solutions-focused mindset, • Excellent communication skills Our Company boasts a collaborative, international working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.

Job Description SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES • Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE)., • Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team., • Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results., • Conduct performance reviews and compensation evaluations for the office team., • Exercise judgment and utilize tools to achieve revenue and EBITDA growth., • Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way., • Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal., • Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule., • Industry related experience will be beneficial., • Mangement experience required, • Favorable result on background check as required by state., • HSD or GED EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Job DescriptionOffice ManagerLocation: Washington, DC (In-Office/Hybrid) Reports To: Head of Business Operations Organization: Command Group ________________________________________________________About Command GroupCommand Group is a rapidly growing strategic advisory and risk management firm based in Washington, DC. The firm partners with government, corporate, and nonprofit clients worldwide to solve complex challenges across security, operations, and strategic growth. As the organization continues to expand, Command Group is building the internal infrastructure needed to support sustainable growth and operational excellence. ________________________________________________________Position SummaryThe Office Manager will play a central role in ensuring the smooth and efficient daily operations of Command Group’s Washington, DC headquarters. Reporting to the Head of Business Operations, this individual will oversee administrative coordination, facilities management, vendor relationships, and internal communication across departments. The ideal candidate is proactive, highly organized, and comfortable operating in a fast-paced, entrepreneurial environment. This person should combine strong attention to detail with a team-oriented approach and the ability to anticipate and solve problems before they arise. ________________________________________________________Key Responsibilities• Oversee the day-to-day operations of the Washington, DC office, maintaining a professional and organized environment. • Manage office calendars, meeting logistics, and scheduling for leadership and teams as needed., • Serve as the primary point of contact for building management and vendors (cleaning, maintenance, IT support, etc.)., • Monitor office budgets and supply inventories; process invoices and expense reports in coordination with Finance., • Support new hire onboarding, workspace assignments, and technology setup in partnership with People Operations., • Coordinate maintenance, office improvements, and security services., • Support office relocation, renovation, or expansion efforts led by the Head of Business Operations., • Negotiate and manage vendor relationships to ensure high-quality, cost-effective service delivery., • Assist with implementation of firmwide systems and process improvements., • Help organize company-wide meetings, events, and staff communications., • Provide administrative support for cross-functional initiatives led by the Head of Business Operations., • Ensure compliance with safety, privacy, and data security policies at the office level., • Partner with leadership to promote a positive, inclusive, and collaborative office culture., • Coordinate social and professional development events for staff., • Prior experience in a consulting, legal, or professional services environment strongly preferred., • Demonstrated success managing vendors, facilities, and budgets., • Excellent organizational, communication, and multitasking skills., • Strong interpersonal skills with a service-oriented, solutions-driven approach., • Proficiency with Microsoft Office Suite and collaboration tools (Teams, Slack, Asana, or equivalent). Powered by JazzHR ou5eirzY70

Job DescriptionBenefits: • 401(k), • Competitive salary, • Free uniforms Qualifications • Must have 5+ years of experience in office management, • Must have experience within the following trades: restoration, HVAC, plumbing, electrical, construction, and/or service industry, • 5+ year(s) of office management, accounting, HR, or customer service management experience within the service or restoration industry, • Excellent organizational and multitasking abilities, specifically within the context of restoration projects, • Experience in building a strong team with tangible leadership skills, • Strong attention to detail and problem-solving skills related to restoration operations, • Demonstrated ability to work in a fast-paced, team-oriented office environment, • Outstanding communication and interpersonal skills, with a deep understanding of client and project coordination within restoration, • Proficient in Microsoft Office Suite and other office management software commonly used in the restoration industry and QuickBooks, • Ability to work independently and collaboratively in a team environment, with an understanding of the dynamic nature of restoration projects, • High level of integrity and confidentiality, recognizing the sensitivity of restoration work, • Ability to successfully complete a background check and pass drug testing, • Vary between 7 a.m. and 7 p.m., as business demands, • Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary, • QuickBooks: 2 years (Required), • Accounts Payable: 2 years (Required), • Accounts Receivable: 2 years (Required), • Human Resources: 2 years (Required), • Microsoft Office: 2 years (Required), • Office management: 5 years (Required), • NO Health Benefits, • Dental and Vision plans available at employee's cost, • 401k plan, Holidays, PTO are also benefits they offer, • As the Office Manager, you will be responsible for hiring, managing, training, assisting and motivating the office team, • You will participate in daily office functions, oversee some aspects of accounting, most administrative activities, and always ensure customer satisfaction, • Oversee day-to-day office operations, ensuring efficiency and productivity, • Participate in day to day activities each day to ensure each team member stays on track, • Manage administrative tasks, including billing, accounts receivables, scheduling, correspondence, and record keeping, • Coordinate and maintain office supplies, equipment, and inventory, • Support other management in implementing policies and procedures tailored to the restoration industry, • Leverage your knowledge of restoration processes to assist with project coordination and client communication, • Provide support to team members with heavier work loads, ensuring their success and maintaining project timelines, • Familiarity with Xactimate software to assist with estimating and invoicing processes is beneficial, • Assist with HR functions, such as employee onboarding, timekeeping, and performance evaluations, specifically within the restoration context, • Collaborate with other departments to facilitate communication and streamline processes related to restoration projects, • Prepare and analyze reports, presentations, and data specific to the restoration industry, • Ensure compliance with relevant regulations and industry best practices, • Foster a positive and inclusive office culture, understanding the unique challenges and nuances of the restoration industry, • 40 hours/week, flexible to work overtime when required Full Time Temp-to-Hire! NO Health Benefits

Job DescriptionDescriptionBuild and lead the loan-level middle office function that connects portfolio construction, capital markets, accounting, fund administration, servicing, and our repo/warehouse providers. This team ensures clean loan delivery, accurate cash flows, and smooth execution of securitizations, resecuritizations, SMAs, and whole-loan sales. Key ResponsibilitiesLoan Settlement, Trade Coordination & Data Integrity • Own daily and weekly processes tied to loan settlement eligibility, including reviewing loan lists, checking compliance/seasoning requirements, and providing clear decisions to accounting., • Coordinate all trade files across securitizations, resecuritizations, re-lever transactions, and whole-loan sales., • Manage reconciliation and tie-outs between Verus, internal systems, servicers, fund admin, and warehouse providers., • Partner with the data team to ensure accurate loan data loads, refreshes, and ongoing data integrity. Loan Ownership, Servicing & Cash Flow Reconciliation, • Oversee investor code changes and servicer updates when loans move between Verus, the funds, third parties, or securitization structures., • Ensure remittance dates, cash movements, and fees are correctly reflected and reconciled., • Support EPD/EPO tracking, monthly repurchase workflows, and confirm wires or adjustments with accounting. Repo / Warehouse & Funding Support, • Oversee daily funding activities, including preparing tapes, trust receipt requests, and coordinating with warehouse counterparties., • Manage key daily and weekly tasks such as location reconciliations, data uploads, servicing updates, and transaction request preparation., • Provide oversight for FICO updates, SEI files, and other ad-hoc warehouse-related requests.Resecuritization, SMAs & Special Projects, • Support loan-level reconciliations for resecuritizations, pool combinations, or calls., • Coordinate SMA activity, ensuring unique structures and restrictions are properly documented and followed., • Step in as the operational owner for new workflows or processes that don’t have a clear home.Controls, Reporting & Process Improvement, • Maintain a clean control environment with exception logs, reconciliations, and break resolution tracking., • Produce periodic summaries on breaks, settlements, and operational metrics., • Partner with technology and systems teams on automation, STP opportunities, UAT, and workflow improvements.Team Leadership, • Build, coach, and manage a small team., • Bachelor’s degree in Finance, Accounting, Business, Engineering, or related field (MBA/CPA/CFA a plus)., • 7+ years in structured finance operations, middle office, securitization, or mortgage/ABS/MBS operations., • Strong understanding of loan cash flows, servicing mechanics, and securitization structures., • Experience with loan-level reconciliation and movement of assets across entities., • Strong analytical skills, attention to detail, and comfort working with large datasets., • Effective communicator with strong stakeholder-coordination skills., • Proficiency in Excel; SQL or scripting a plus., • Analytical Problem-Solving: Quickly interprets complex loan data, identifies breaks or inconsistencies, and drives accurate resolution with minimal guidance., • Cross-Functional Collaboration: Effectively partners with capital markets, accounting, servicing, data, fund admin, and warehouse providers to ensure seamless execution and shared accountability., • Operational Rigor & Controls: Maintains disciplined workflows, strong documentation, clean reconciliations, and a stable control environment even in fast-moving situations., • Data Accuracy & Integrity: Ensures precision in loan-level data, ownership movements, cash flows, and reporting—recognizing that small errors can have significant downstream impacts., • Team Leadership & Development: Sets clear expectations, coaches a small but impactful team, and establishes a culture of ownership, responsiveness, and continuous improvement. How This Role Demonstrates Our Values: • Integrity: Maintains strong controls, accurate reporting, and consistent reliability across sensitive workflows., • Collaboration: Works seamlessly with accounting, capital markets, servicing, data, fund administration, and external partners to ensure flawless execution., • Excellence: Drives high standards for data quality, reconciliation, operational precision, and team performance., • Invictus medical, dental and vision is covered at 100% for all tiers., • We offer FSA’s for healthcare, dependent care, transit and commuter costs., • Safe harbor 401(k) match of 4%; employees need 3-months of service to be eligible to participate. No vesting after that., • $80 per month cell phone reimbursement., • 20 Days of PTO accrued at the beginning of the year, 10 company holidays and sick time., • Tuition Reimbursement

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Option Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid Vacation QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Performs functions of Guest Service Agent as scheduled by Management, • Provides training, including safety training, to front office staff as directed by Management, • Assists in the selection of Guest Service Agents, • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing, • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards, • Corresponds with group and travel agents to answer special requests for rooms and rates, • Assists with sales and marketing efforts as directed, • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures, • Answers inquiries pertaining to hotel policies and services, • Performs functions of the General Manager in their absence, • Assists General Manager in conducting staff meetings To perform the job successfully, an individual should demonstrate the following competencies: • Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses, • reason even when dealing with emotional topics, • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance, • Interpersonal – Maintains confidentiality, • Oral Communication – Responds well to questions; Demonstrates group presentation skills, • Team Work – Contributes to building a positive team spirit, • Written Communication – Writes clearly and informatively; Able to read and interpret written information, • Managing People – Makes self available to staff; Continually works to improve supervisory skills, • Organizational Support – Follows policies and procedures including but not limited to, dress code policies, • Adaptability – Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events, • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time, • Dependability – Commits to long hours of work when necessary to reach goals, • Initiative – Asks for and offers help when needed, • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently, • Professionalism – Treats others with respect and consideration regardless of their status or position, • Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality, • Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity, • Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment, • Preferably 1+ year of similar experience in Select Service or Extended Stay properties, • Brand Experience preferred., • Knowledgeable in Inventories, Scheduling, and Ordering., • Valid Driver’s License., • Open Availability., • Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Manager, eData Risk Guide - Enterprise Services Risk The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Guide in Capital One’s Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to support the Enterprise Data organization. As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our risk management processes and data risk profile across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: * You are a critical thinker who seeks to understand the business and its control environment. * You possess a relentless focus on quality and timeliness. * You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. * You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. * You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Responsibilities: * Build successful relationships with the Enterprise Data team and others to understand the impact of risk on critical business processes * Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. * Influence leaders within Enterprise Data, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed * Conduct periodic risk reviews with the executives and support reporting for risk metrics * Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness * Design and support internal risk and control governance processes * Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction * Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: * High School Diploma, GED or Equivalent Certification * At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these * At least 5 years of experience supporting, partnering, and interacting with internal and external business clients Preferred Qualifications * Bachelor's Degree or Military Experience * Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) * At least 5 years of experience supporting, partnering and interacting with internal stakeholders * At least 2 years of Financial Services industry experience * Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) * Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines * Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver * Ability to set direction, delegate tasks, and manage multiple stakeholder expectations At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! As the Manager for the AI/ML Models as a Service (MaaS) team, you will lead a specialized group of developers and engineers dedicated to productionizing machine learning for the DoD. Your mission is to build and manage a centralized platform that provides access to pre-trained and custom-built AI/ML models, simplifying their integration and accelerating the delivery of AI-powered capabilities across the enterprise . This is a strategic, hands-on leadership role where you will define the vision for our MaaS offerings and oversee the entire lifecycle of model development, deployment, and operations. Responsibilities: • Lead, mentor, and manage a high-performing team of ML modeling developers and MLOps engineers., • Define and execute the technical strategy for the MaaS platform, including the frameworks for model training, versioning, deployment, and monitoring., • Oversee the design, development, and deployment of a diverse portfolio of machine learning models to solve complex mission challenges., • Establish and enforce robust MLOps practices to ensure automated, reliable, and scalable CI/CD pipelines for machine learning models., • Architect the service layer for the MaaS platform, ensuring models are exposed via secure, scalable, and well-documented APIs., • Collaborate with data scientists, data engineers, and mission stakeholders to identify use cases and translate requirements into production-ready models., • Implement governance, security, and ethical AI standards across the entire model lifecycle., • Manage project timelines, resource allocation, and stakeholder communication for all MaaS initiatives. Required Qualifications: • 8+ years of experience in data science or machine learning engineering, with at least 3 years in a technical leadership or management role., • Deep expertise in developing and deploying ML models using common frameworks (e.g., TensorFlow, PyTorch, scikit-learn)., • Proven experience building and maintaining production ML systems in a cloud environment (AWS, Azure, GCP)., • Strong understanding of MLOps principles and hands-on experience with relevant tools (e.g., MLflow, Kubeflow, AWS SageMaker, Azure ML)., • Proficiency with containerization technologies (Docker, Kubernetes) and CI/CD tools., • Experience with programming skills in Python and familiarity with software engineering best practices., • US Citizenship (No Dual Citizenship) Preferred Qualifications: • Direct experience building a Model-as-a-Service or Machine-Learning-as-a-Service platform., • Experience with ML platforms like Databricks or AWS SageMaker AI., • Familiarity with Infrastructure-as-Code (IaC) tools like Terraform., • Experience working in a high-security DoD or Intelligence Community environment., • Demonstrated success leading teams that deliver complex, data-driven software projects. Security Clearance: • Active TS or TS/SCI Clearance As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. ___ We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $126,300 - $243,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the___ Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please ___ for additional important information.

Job Description Vector Marketing, who has been around for over 40 years, is currently interviewing for part time sales positions. Basic responsibilities include working with customers through appointments, selling our products, setting up appointments, and placing orders. Great starting pay, not based on sales or results. Apply online to check for an opening near you. Position Details: • Reps are paid weekly base or commission – The base is $30.00 base-appt (per presentation, not hourly). There is a commission structure based on performance – not length of service, that increases based on career sales (not yearly sales). Even if they have an off week, they will still get paid for the qualified appointments they completed regardless of sales., • Solid training – We’ve been training people to do well for over 40 years. Even if someone doesn’t decide to stay with us long term, the sales, networking, & communication skills they build are needed for any field., • Advancement – Reps who work here long term (even if they work part time) have an opportunity to move along several different paths including management and career sales professional., • Flexible scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part time, and others choose to earn extra income around other commitments such as internships, classes, vacations, full time jobs, or family obligations. We have a semester break program for people looking to work on their break., • Product - We work with Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods or sales isn’t needed. Basic Requirements: • Enjoy working with people, • All ages eighteen plus or seventeen and a high school graduate, • Conditions apply, • Willing to learn and apply new skills Who would do well: People who have done well with us in the past have had experience in admin, retail, fast food, cashier, administrative assistant, work from home jobs, receptionist, office work, server, landscaping, and in just about any field you can imagine. Some none at all! We welcome all applicants who have a positive attitude and enjoy working with people. This entry level sales position is a great fit for people who are looking to work around their schedule. If you are a student looking for semester break work or just someone who is looking for a flexible schedule, our opportunities can work around your needs. If you think you would be a great fit for our sales team, fill out the contact information and a receptionist will send you a text about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

Position Description If you seek a rewarding, high profile and challenging position supporting projects for the US Navy, Serco has a great opportunity for you! As the Experienced Acoustics Engineer, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office (PMS450) and the U.S. Navy's Team Submarine Program Offices SHAPM contract at the Washington Navy Yard in Washington, DC! Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors. PMS450 is the acquisition program office for the New Construction of Attack Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy's newest class of nuclear attack submarines. PMS450 is responsible for developing and deploying a more affordable, nuclear-powered attack submarine with multi-mission capability and enhanced capabilities for performance in littoral areas. VIRGINIA Class submarines support five of the six Navy core maritime capabilities: Deterrence, Maritime Security, Sea Control, Forward Presence, and Power Projection. In this role, you will: \n • Support PMS450 evaluation of proposed designs and arrangements.\n, • Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of program compliance.\n, • Review technical submittals, providing assessments of issues/recommendations (with inputs from appropriate stakeholders as needed), consolidating differing points of view and defining available options and their associated pros and cons.\n, • Liaison with the "Red-Box" TWHs and 08 for the systems under their cognizance\n, • Assists the SDMs/DSDMs/MAITs in de-conflicting differing technical viewpoints and program constraints.\n, • Co-leads NAVSEA Ship's Silencing Working Group, including the conducting of NRP audits/shipchecks to validate ships as-build configuration.\n, • Manage commitment updates/status.\n, • Identify technical issues that need resolution in their particular area. \n, • Work with applicable SITs to facilitate resolution of technical issues. \n, • Facilitate timely decisions and review and adjudication of all design products and written correspondence.\n, • Act as a liaison with other PMS450 team members and NAVSEA05 Technical Warrant Holders (TWH).\n, • Will be a primary customer contact for all activities, regularly meeting with and updating the customer on project status.\n, • Establish and maintain effective relationships with the program manager, deputy program manager and/or technical lead.\n, • Lead program review sessions with customer to discuss cost, schedule, and technical performance.\n, • Provide acquisition management planning and execution support\n, • Leading technical discussions for project reviews, including preparing and delivering formal briefings.\n, • Perform additional duties and responsibilities as assigned\n\n Qualifications To be successful in this role you will have: \n • An active or current DoD Secret clearance.\n, • US Citizenship.\n, • Bachelor's Degree in any engineering, math, physics, technical or even music discipline., • An Associate's Degree and 2 years of additional experience will be considered in lieu of Bachelor's Degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's Degree.\n\n, • 5 years experience.\n, • Proficiency in Microsoft skills especially in Excel and PowerPoint.\n, • Ability to work both in a team environment and independently, and often under short, multiple deadlines.\n, • Master's Degree in any engineering, math, physics, technical or even music discipline\n, • Active duty experience in the submarine service.\n, • Some experience with Navy acquisition and/or In-Service Programs.\n, • Recent experience in Team Submarine.\n\n Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America's Navy. Join the Serco team today! Meet Your Recruiter! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected]. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). \n • Medical, dental, and vision insurance\n, • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract\n, • 401(k) plan that includes employer matching funds\n, • Tuition reimbursement program\n, • Life insurance and disability coverage\n, • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection\n, • Birth, adoption, parental leave benefits\n, • Employee Assistance Plan that includes counseling conditions\n Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].

Job Description Job ID: 20250925220251 Location: NGA - WASH Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work. Description We are looking for a Level-3 TS/SCI-cleared IPMS Technician to join our team. This role will ensure the In-Place Monitoring System (IPMS) console is staffed, as well as the resolution of all signals and anomalies that meet the established threat threshold within timeframes established by the NGA TSCM Program Manager. Resolved signals are to be detailed in monthly and quarterly reporting. Ensure reporting of IPMS console health status when operational capability is diminished. Will ensure all required IPMS and Signal of Interest reports are complete with minimal errors and that all processes, activities, and report are conducted within established time frames. Additionally, ensure IPMS related activities support the NGA TSCM program, TSSC modernization goals, and Office of Counterintelligence Technical CI Division. Maintain familiarization with all governing national and agency level policies, ensuring compliance with all facets of reporting and training requirements as well as all other regulatory guidelines. Duties may include: • Familiarity with current TSCM and CI policy, • Operate, maintain, and troubleshoot the garrison IPMS, resolve and coordinate IPMS anomalies with TSCM personnel, • Research and investigate new or improved industry practices and tradecraft for application to the agency IPMS programs/operations, • Conduct Daily IPMS activities which can include:, • Perform daily tactical analysis according to procedure guide and established timeframes, • Perform strategic analysis according to procedure guide and within established timeframes, • Perform daily, monthly and annual operations and maintenance tasks according to established policies and timeframes, • Identify and troubleshoot system malfunctions and report findings/status to customer, • Perform Radio Frequency signal of interest related searches, • Assess and locate signals of interested discovered during surveys, system notification and IPMS operations, • Conduct TSCM operations consistent with National and DoD policies governing the employment of TSCM tactics, techniques, and procedures, • Ensure NGA compliance with ICD 705, Physical Security Standards for SCIFs, and DoD standards for collateral areas, • Identify physical and acoustical security deficiencies and develop corrective actions to mitigate the identified deficiencies, • Analyze complex physical and technical security issues and provide cost-effective recommendations that meet policy requirements, • Provide recommendations and guidance for NGA facilities under construction, • Assist with maintenance and day-to-day monitoring of IPMS program in order to maintain mission functionality and authorization to operate in the enterprise environment, • Assist in determining best practices related to IPMS and wireless efforts, • Conduct IPMS operations consistent with National and DoD policies governing the employment of TSCM tactics, techniques, and procedures, • Demonstrated experience writing and editing of technical documents, • Shall have experience with RF theory and direction finding, • Shall have an Interagency Training Center (ITC) TSCM Certification, • Shall complete at least 40 hours of discipline-specific development or refresher training every fiscal year. The training delivery may include classroom, on-line, or commercially-available training, or exercise. The NGA customer will sponsor Government-offered, discipline-specific development or refresher training IAW National and DoD standards., • Possess a Bachelor’s degree in Computer Science, Engineering or a related technical discipline About Masego Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training. Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community. Pay and Benefits We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, and more! Diversity Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Powered by JazzHR HyG6g9dbgL

Job Description Position Summary: We are seeking a highly organized, proactive Office Manager to support the day-to-day operations of our Washington, D.C. headquarters. This individual will play a critical role in ensuring smooth office functionality, supporting executive leadership, coordinating with internal departments, and managing key administrative processes essential to a growing commercial construction company. The ideal candidate is detail-oriented, professional, technologically savvy, and comfortable operating in a fast-paced environment. Primary Duties and Responsibilities: Office Administration & Management Responsibilities: • Serve as the primary point of contact for all visitors, vendors, and external partners., • Oversee office operations, including supplies, equipment, mail, security access, and vendor relationships., • Coordinate logistics for Executive Leadership Team meetings and Board meetings, including scheduling, agendas, materials distribution, catering, and room setup., • Prepare and maintain meeting minutes, action trackers, and follow-up documentation., • Manage relationships with external service providers, including building management, office supply vendors, and IT support vendors., • Maintain a comprehensive database of business licenses, professional certifications, and regulatory filings., • Accounting: Assist with invoice processing, credit card reconciliations, expense reports, and vendor onboarding paperwork., • Marketing: Support scheduling, meeting coordination, proofreading, and logistics for internal and external marketing initiatives., • Human Resources: Assist with onboarding/offboarding coordination, employee engagement activities, logistics, training, and communications. Essential Skills, Certifications, and Experience: • 5+ years of office administration, operations coordination, or executive support experience (construction industry experience highly preferred)., • Excellent communication skills—written, verbal, and interpersonal., • Strong organizational skills with proven ability to manage multiple priorities and meet deadlines., • High proficiency in Microsoft 365 (Outlook, Excel, Word, Teams) and comfort with technology platforms., • Demonstrated professionalism, discretion, and customer-service mindset. Preferred Skills, Certifications, and Experience: • Experience supporting executive leadership or board governance functions., • Familiarity with vendor management and IT coordination., • Knowledge of construction industry licensing, permits, or compliance processes. Work Environment: • This position is 100% in-office Monday through Friday., • Must be comfortable operating in a dynamic, team-oriented environment with frequent interaction across all departments. Why SmootDC: • Competitive salary and benefits package., • Opportunity to play a meaningful role in a fast-growing, mission-driven commercial construction company., • Direct exposure to executive decision-making and company-wide operations., • A collaborative culture that values initiative, accountability, and professional growth. Smoot Construction Company of Washington, DC (SmootDC) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application and job performance procedures.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation Responsibilities • Maintain calendar of appointments and meetings, • Design the office layout with efficiency and organization in mind, • Collaborate with human resources to create, update, and maintain office procedures, • Maintain office equipment in good working order with the assistance of the IT department, • Pay and record invoices, • Negotiate contracts and pricing with vendors and service providers, • Accurately maintain general office budgetQualifications, • High school diploma/GED required, some college preferred, • Previous experience as an Office Manager or similar position preferred, • Understanding of office equipment, systems, and procedures, • Skilled in Microsoft Office, Excel, and Outlook, • Excellent time management skills and ability to prioritize multiple tasks, • Strong problem-solving skills and attention to detail, • Excellent verbal and written communication skills

Description Are you ready to join Leidos’ all-star team? Through training, teamwork, and exposure to challenging technical work, let Leidos show how to accelerate your career path. Leidos has an exciting opening for you as our next Configuration Manager supporting DIA-National Digital Exploitation & OSINT Center (NDOC) under our 10-year DOMEX Technology Platform (DTP) contract. Have impact as part of a mission focused, solutions oriented, and adaptive team that values innovation, collaboration, and professional development. You will play a key role with the testing and development of software for multiple task orders, including the DOMEX Data Discovery Platform (D3P) and the POSTMAN OSINT Workflow management platform. D3P is a next generation machine learning pipeline platform providing cutting edge data enrichment, triage, and analytics capabilities to Defense and Intelligence Community members. The POSTMAN OSINT workflow management platform will integrate the D3P data processing pipeline and will deliver end-to-end workflow management capabilities to OSINT practitioners across the Defense Intelligence Enterprise. While the work is primarily conducted on-site at our client location in Bethesda, MD, we offer a flexible schedule and, occasionally, some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables. As a valued member of the team, you will work closely with Release Managers and Scrum Leads supporting key tasks such as: • Maintaining the Software CM Repository to support continuous integration and deployment of software builds., • Maintain the CM Repositories to ensure compliance with requirements and audits standards, both low- and high sides., • Maintain and enforce processes across the IDIQ., • Maintain and enforce the Configuration Management Plan and Quality Control Plan., • Maintain additional CDRLs per their requirements., • Perform baseline audits to ensure compliance with Configuration Management Plan., • Coordinate with Release Managers & Release Team on release planning and execution, and release-related documentation., • Prepare/inspect /deliver deployment documentation package to include release notes, user materials., • Coordinate with Infrastructure to maintain the software products including licenses and renewals., • Coordinate with PMO on administrative support for team member certifications and access., • Coordinate with SMEs to support regular quality audits, • Data Transfer Officer (or even RMC), oversee DTOs/RHRs/RMCs, • Manage and coordinate various paperwork processes., • Coordinate and manage all documentation reviews across IDIQ with appropriate SMEs. You bring enthusiasm and initiative while having the ability to work well with people from different disciplines with varying degrees of technical experience and meet the following qualifications: • Requires BS and 8-12 years of prior relevant experience or Masters with 6+ years of prior relevant experience., • Must have an active TS security clearance with the ability to obtain and maintain a TS/SCI with Polygraph security clearance., • Configuration Management experience, minimum one year., • Strong verbal and written communication skills., • MS Office exp a must, particularly Word., • Experience with Agile practices., • Team player with ability to work autonomously., • Experience with CM tools – SharePoint, Atlassian, Git, etc., • Experience with root cause analysis, process improvement, process monitoring., • Experience interacting with various stakeholders, including high-level leadership., • Experience and understanding of CM aspect of CI/CD, experience with DevOps practices including CI/CD., • Excellent organization and tracking skills., • Experience with creating workflows., • Experience with tracking and monitoring defects. You will wow us even more if you have some of these: • Technical Writer Experience, • Experience as Data Transfer Officer, • Certificate in SAFE, CSM or other Agile area, • Certificate in ITIL, • Experience with CMMI or CMMI-related certificate #NMECDTP-Leidos If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting:November 17, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $89,700.00 - $162,150.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Fed/Civ Division The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Federal Civilian market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills · Must have organizational knowledge of the Federal / Civilian Agencies: preferably DHS, HHS, and / or VA · Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) · Must be capable of managing and working multiple opportunities simultaneously · Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process · Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections · Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements · Strong understanding of the proposal writing process · Possess and display high ethical and business standards · Superior written and verbal communication skills · Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail · Ability to work overtime, often with limited advance notice · Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint · Trained in the Shipley Capture Planning process or equivalent process · Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues · Ability to travel required Experience · U.S. Citizenship required · BA/BS degree · A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development

CALIBRE Systems, Inc., an employee-owned Mission Focused and Digital Transformation company is looking for a Capture Director to support our Defense Division. The position will be based at our headquarters in Alexandria, VA. In this role, the candidate will be responsible for managing capture processes to win new business and achieve aggressive sales goals. The Capture Director will handle multiple major pursuits in the Defense market spaces, work across organizational lines to develop winning bids, handle teaming, brief senior leadership, and manage internal and external pursuit resources responsibly. The ideal candidate will have superb attention to detail, a strong grasp of process, be a hands-on manager, and have a track record of winning new business. Required Skills · Must have organizational knowledge of the Department of Defense and the Department of the US Army. · Must have a thorough knowledge of federal acquisition/procurement and contract management practices, to include understanding of the Federal Acquisition Regulations (FAR) · Must be capable of managing and working multiple opportunities simultaneously · Must demonstrate tracking and prioritization, assembling teams, developing winning solutions, and organizing and leading the pursuit process · Must have the ability to research and gather relevant information to address customer hot buttons, recommend features and benefits of a proposed solution, and recommend win themes for proposal sections · Strong understanding of IDIQs, GWACs, Schedules, RFPs, and fixed price, cost reimbursable, and cost plus requirements · Strong understanding of the proposal writing process · Possess and display high ethical and business standards · Superior written and verbal communication skills · Be able to work effectively under stress and tight deadlines, processing information quickly and accurately with superior attention to detail · Ability to work overtime, often with limited advance notice · Excellent computer skills with a high level of proficiency in Microsoft SharePoint and Office, in particular Word, Outlook, Excel, and PowerPoint · Trained in the Shipley Capture Planning process or equivalent process · Ability to work within and foster a positive, collaborative work environment, demonstrate a professional attitude, and meet established goals and responsibilities while working in cooperation with colleagues · Ability to travel required Experience · U.S. Citizenship required · BA/BS degree · A minimum of 8-10 of capture management experience demonstrating development of Capture Plans for key pursuits with an extensive understanding of solutioning, competitive assessments, risk review triggers and processes, pricing, price-to-win, recruiting/staffing, teaming arrangements/workshare, and proposal development

Job Description Position: Medical Assistant Company: Medi-Weightloss of Alexandria, VA Part Time: Tuesdays (7am-1pm), Wednesday (1pm-7pm), Thursday (1pm-6pm),Friday (7am-Noon) and Saturday (7am-Noon). (Spanish Speaking) About Us: Join our thriving team at Medi-Weightloss of Alexandria, VA where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team. Why Join Us: • Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care., • Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development., • Competitive Compensation: Enjoy a competitive salary and benefits package. Primary Responsibilities: The ideal candidate will play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and vitamin injections. We value team players with clinical skills and experience in insurance and ions. We value team players with clinical skills and experience. Exercise knowledge a plus. Administrative Duties: • Refer non-routine, sensitive, or complex requests to the appropriate staff member., • Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards., • Perform daily scanning and uploading of documents in patient files., • Train additional staff on daily procedures when requested by the office manager and/or provider., • Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success. Clinical Duties (varied based on credentials): • Obtain patient vitals, EKG, and perform phlebotomy., • Administer IM injections., • Prepare laboratory order forms and obtain patient laboratory results., • Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals., • Document patient progress notes in the patient chart and/or EMR., • Perform other clinical duties as required. Requirements: To excel in this role, you should have: • Medical Assistant certification., • Clinical experience in EKG, phlebotomy, and IM injections., • Prior experience and training in exercise (a plus)., • Strong communication and interpersonal skills. Salary: $18-$20 per hour

Job Description Job Overview Kin-Etic Behavioral Health (KBH) is a wellness group practice providing mental health treatment and professional development training services. We are a dynamic group of behavioral health professionals and professional development trainers who are passionate about serving others. We seek to hire an experienced (Hybrid) Mental Health Office Manager to join our team. This role is pivotal in ensuring that the overall day-to-day business operations of the office run smoothly and professionally. If you are an enthusiastic, initiative-taker with keen critical thinking skills, KBH is a suitable place to get ahead. This is not an on-the-job training position. This position offers the possibility of a salaried position. Apply today! Experience · Minimum two (2) years of work in a medical or mental health office setting. · Minimum two (2) years in a supervisory or management position (desired). · Minimum two (2) years in electronic health records (EHR). Duties and Responsibilities: · Oversee and support all administrative duties in the office and ensure that the office is operating smoothly. · Schedule appointments for patients and provide intake documents, maintain staff calendars, do research, and create reports. · Utilize knowledge of quality improvement principles to analyze and execute improvements in office operations and quality of care. · Work with prescribers to ensure accurate medication authorization and refills. · Ensure patient records are current and accurate. · Communicate with patients regarding inquiries and complaints. · Create excellent customer experiences. · Oversee eligibility and insurance authorizations and discharges. · Hire and train administrative staff. · Develop office policies and procedures and ensure appropriate implementation. · Utilize guidelines to ensure compliance with current healthcare regulations. · Establish, manage, and analyze office budget. · Oversee reconciliation of payments. · Monitor, supervise, and evaluate administrative staff. · Prepare, and submit payroll in a timely manner. · Other duties as deemed necessary. Knowledge, Skills, and Abilities: · Strong organizational and critical thinking skills. · Demonstrated experience with reviewing, submitting, analyzing, and adhering to billing revenue cycle. · Experience with regulations related to Medicare, Medicaid, and commercial insurance. · Human resources experience in hiring, supervision, and performance reviews. · Experience with HIPAA rules and regulations. · Strong customer experience skills, computer literacy and writing skills. · Demonstrated skill with EMR healthcare software (ex. Simple Practice, and TherapyNotes). · Experience with payroll (ADP), Microsoft Suite (Power Point, Excel, and Word). · Experience with continuous process improvement concepts and practices. Education Requirements · High School diploma, required. · Bachelor’s or associate degree in a related field, strongly preferred. · Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE), an advantage. Remote Work Expectations: · Designated work area/office that supports applicable privacy laws to conduct the day-to-day operations of the business. · High speed internet capabilities. · Attend virtual meetings and provide update and reports. · Regular status reports are due to CEO. · 90-day probationary period enforced. Company DescriptionKin-Etic Behavioral Health, formerly K. Way Consulting Services, is a woman-owned, behavioral health group dedicated to providing quality mental health services and professional development training solutions. Our mission is to engage, educate and empower all communities. We treat men, women, and children of all backgrounds as well as various military personnel, veterans, LGBTQIA community, and public and private companies within the District of Columbia, Maryland, and South Carolina. We seek to successfully improve the quality of life of individuals and families as well as improve workforce performance for organizations.Kin-Etic Behavioral Health, formerly K. Way Consulting Services, is a woman-owned, behavioral health group dedicated to providing quality mental health services and professional development training solutions. Our mission is to engage, educate and empower all communities. We treat men, women, and children of all backgrounds as well as various military personnel, veterans, LGBTQIA community, and public and private companies within the District of Columbia, Maryland, and South Carolina. We seek to successfully improve the quality of life of individuals and families as well as improve workforce performance for organizations.

Job Description Job Title: Medical Assistant Team Lead Department: Patient Services – Clinical Services Supervisor: Health Center Manager Location: Onsite in Washington, DC Classification: Non-Exempt/Hourly Synopsis: The Patient Care Coordinator-Lead/Medical Assistant-Lead (Lead MA) plays a critical role in delivering high-quality patient care by collaborating with providers, nurses, and other clinical staff. This position ensures patient adherence to health maintenance and treatment guidelines while promoting efficiency, quality care, and patient satisfaction. The Lead MA oversees day-to-day operations of the clinical staff, mentors Patient Care Coordinator/Medical Assistant employees, and ensures smooth patient flow. Additionally, this role requires expertise in preauthorization, insurance billing, and professional communication. Qualifications Required Education and Experience • High School Diploma or GED., • Bilingual in Spanish and English preferred., • Minimum of three (3) years of experience as a Medical Assistant in a clinical setting. Preferred Education and Experience • At least one (1) year of leadership experience., • Experience in Federally Qualified Health Centers (FQHCs) or non-profit organizations., • Familiarity with Vaccines for Children (VFC) programs., • Experience working with HIV-positive patients and underserved populations., • Knowledge of insurance eligibility, prior authorizations, billing, coding, and Sliding Fee Scale policies. Required Skills/Abilities/Certifications/Licenses • Certified Medical Assistant (CMA)., • CPR or Basic Life Support (BLS) certification. Preferred Skills/Abilities/Certifications/Licenses • Phlebotomy Certification., • Experience in adult, geriatric, prenatal, and pediatric phlebotomy/venipuncture., • Ability to train, mentor, and coach other Medical Assistants. Primary Duties and Responsibilities Administrative • Ensure patient charts are complete before clinic sessions, flagging pending health maintenance and treatment issues., • Follow up on missing referral documentation, consultations, laboratory work, and diagnostic imaging through phone or other integrated platforms (i.e. CRISP)., • Coordinate internal and external referrals, specialty care, and diagnostic appointments, including obtaining insurance prior authorizations., • Maintain knowledge of billing procedures and laboratory testing operations., • Oversee pharmacy medications and Vaccines for Children (VFC) stock, ensuring proper inventory, storage, and handling., • Enter and track immunizations and injections in the eCW system, ensuring accurate documentation., • Provide patient education on family planning resources and birth control methods, addressing questions within the Medical Assistant scope., • Conduct competency assessments for new hires and existing staff, reporting on performance and attendance., • Perform weekly chart audits to ensure compliance with meaningful use requirements and provide feedback to staff., • Promote teamwork, effective communication, and professional work culture within the health center., • Create staff schedules for site manager review and approval ensuring adequate clinic support., • Develop, implement, and ensure compliance with policies and procedures., • Manage monthly inventory tracking of medical and, • Support seamless communication between Patient Access Representatives and Patient Care Coordinators regarding scheduling and workflow adjustments., • Assist providers during procedures, obtain informed consent, and provide pre/post-care instructions., • Administer vaccines, non-intravenous injections, and perform venipunctures as directed by licensed providers., • Operate and maintain medical equipment used in the clinical setting., • Perform on-site laboratory services such as urinalysis, glucose tests, hemoglobin A1C tests, EKGs, and rapid diagnostic tests., • Instruct patients on specimen collection for laboratory testing., • Properly dispose of biological waste and ensure compliance with safety regulations., • Oversee autoclave maintenance, sterilization procedures, and infection control compliance., • Provide coverage for MA/PCC I and MA/PCC II as needed., • Participate in staff events, planning committees, and process improvement initiatives., • Demonstrate commitment to patient experience, professional communication, and adaptability., • Perform other duties as assigned to support clinic operations. Physical Requirements • Prolonged periods of sitting at a desk, working on a computer, and handling a high volume of calls., • Exposure to moderate noise levels in an office or clinic setting., • Potential exposure to hazardous pathogens, requiring adherence to safety protocols., • Ability to lift up to 15 pounds as needed. Leadership & Supervisory Responsibilities • Onsite contact for MA/PCC I and MA/PCC II roles in the absence of the Health Center Manager., • Mentor Patient Care Coordinators, collaborate with laboratory personnel to ensure efficient workflow of patients needing lab services., • Provide real-time feedback, mentorship and coaching to team members., • Lead staff engagement initiatives and talent retention efforts., • Participate in hiring decisions for the Patient Services Department., • Ensure all laboratory quality assurance and quality control documentation is completed and reviewed., • Monitor staff performance, provide corrective action for effective systems and workflows that support efficiency resulting in enhanced patient and staff experience, foster a positive work environment.

Job DescriptionSalary: Competitive (Based on experience) About Us: Study Now is a leading education consultancy firm, dedicated to assisting students in finding the best study opportunities worldwide. We work closely with universities, colleges, and other educational institutions to facilitate the recruitment and admission process. We are committed to providing personalized support and guidance to our clients, ensuring they make informed decisions about their academic and career paths. We are seeking an experienced and highly motivated Academic counsellor in our Morocco Branch in assisting students to study abroad as international students. As an Academic Counsellor, you will have a key role in providing guidance and support to students in various aspects of their academic journey, attracting Moroccan students to study abroad as international students, and ensuring their successful placement in educational programs worldwide. This is an exciting opportunity to make a significant impact on the students seeking international educational opportunities. Main Activities & Responsibilities 1. Deliver exceptional customer service, ensuring a high level of satisfaction among prospective students., 2. Actively engage in sales and cross-selling initiatives to convert potential leads into actual enrolments, meeting pipeline and final sales targets., 3. Provide comprehensive counselling to prospective students and their families, guiding them on study opportunities and program selection. 4.Offer information about various institutions, both in-person and over the phone, to help students make informed decisions. 5.Follow up on students' applications, keeping them informed about offers and rejections from institutions. 6. Maintain accurate and timely updates of student applications on the Study Now CRM and team reporting scheme., 7. Focus on providing excellent after-sales service to cultivate a strong referral source from satisfied parents and students., 8. Organize and execute promotional activities at local institutions and Study Now offices to increase awareness and attract potential students., 9. Assist in organizing Study Now exhibitions and other educational events, ensuring smooth operations and effective representation., 10. Build and maintain strong relationships with students, their families, locals , Study Now institution clients, and visa offices., 11. Attend to institutions during their visits to the Study Now office, ensuring their needs are met., 12. Actively participate in team meetings and training sessions to enhance skills and contribute to the overall success of the team., 13. Fulfil other duties as assigned by the Line Manager, contributing to the efficient functioning of the organization. Additional Key Requirements: Strong knowledge of the education systems and study opportunities in UK, US, Canada, or Europe, including admission requirements, visa processes, and scholarship options. Familiarity with relevant educational institutions, courses, and programs in the target study destinations. . Assess students academic history, interests, and goals to recommend suitable study options . Advise on admission requirements, scholarship opportunities, and visa procedures Proven track record of achieving sales targets and generating successful outcomes in the field of overseas study consulting. Ability to effectively handle multiple tasks and prioritize work in a fast-paced environment. Proficiency in using relevant software and tools for customer relationship management and data tracking. Cultural sensitivity and the ability to effectively communicate and build rapport with individuals from diverse backgrounds. Up-to-date knowledge of industry trends, regulations, and best practices in overseas study consulting. Strong problem-solving skills and the ability to provide tailored solutions to meet individual student needs. Exceptional organizational skills and attention to detail to ensure accurate and thorough documentation of client interactions and applications. Commitment to continuous learning and professional development to stay abreast of changes in the industry. Flexibility to work occasional evenings or weekends to accommodate client needs and participate in promotional events. Adherence to ethical standards and compliance with relevant regulations and guidelines in the field of overseas study consulting. Person Specification . 1 - 3 years of experience in academic advising, career counselling, or student support services . Experience in educational consultancy or working with international students is often a plus . Possess a minimum of 2 years of experience in overseas study consulting, specializing in UK, Canada, Australia, US or Europe. . Exhibit exceptional communication skills, with the ability to effectively explain concepts and cater to customer needs. . Familiarity with international admission and visa processes is a plus . Demonstrate strong sales acumen and the capability to establish and nurture customer relationships. . Possess excellent English language proficiency, enabling effective communication and presentation delivery in English. . Thrive in high-pressure environments and demonstrate the ability to work towards and achieve targets. . Embrace business challenges, actively seek opportunities for improvement, and exhibit a positive attitude towards change. . Excel in collaborative teamwork, fostering a harmonious and productive team environment. . Display professionalism and efficiency in business communication, both in English, and Arabic. Able to demonstrate: • A high degree of self-motivation with the ability to work independently, take effective decisions, resolve unforeseen problems and adapt to changing circumstances., • Ability to work under pressure, prioritizing own workload and that of the team and planning ahead to meet deadlines., • An understanding of information governance and data Special requirements Able to undertake duties at different premises. Flexibility to work outside of normal office hours to effectively support the companys operations and events. Travel may be required in order to attend conferences, events, new projects and effectively represent the Company in key networks. Expectations of all staff Professional standards All staff employed by Study Now are expected to exhibit high professional standards which promote and demonstrate the companys core values of Excellence, People Focused, Partnership Working, Fairness and Integrity. Equal Opportunities All staff are expected to understand and enact the companys commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the Equality Statement and core values. Dignity at work Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The Company is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy. Citizenship All staff are expected to adhere to good citizenship, being generous with help and support to others, collaborating with colleagues and working for the benefit of the University as a whole. In particular working to provide a positive student experience and achieving excellence in all the Universitys activities. This job description indicates the expectations of staff at this level. Job descriptions are not exhaustive and you may be required to undertake other duties of a similar level and responsibility.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance $18+ for entry level, $2/hr shift differential for 2nd shift work Shift Time: 12:30PM - 8:30PM Reports to: Quality Manager FLSA Status: Non-exempt, full-time hourly Health, Dental, Vision, PTO, 401k benefits! Job Summary: The Quality Inspector ensures that products and materials meet company and customer standards throughout the manufacturing process. This role involves inspecting products, conducting measurements, and collaborating with production teams to maintain quality control. Qualifications & Competencies: High school diploma or general education degree (GED) required. Strong understanding of basic math, measurement, and statistical concepts. Ability to read and interpret quality standards and documentation. Experience following quality procedures and legal/customer requirements. Proficiency in Microsoft Office; ability to learn IQS software. Strong attention to detail with the ability to follow verbal and written instructions. Excellent communication and interpersonal skills. Essential Duties, Responsibilities (Other duties may be assigned): Inspect in-process production using visual and measurement tests, ensuring specifications are met. Perform first-piece sign-offs, spot audits, and final inspections. Review customer quality requirements, including drawings, inspections, and reports. Maintain and file retained production samples. Conduct layered process audits, manufacturing process audits, and quality management system (QMS) audits. Assist with Production Part Approval Process (PPAP) for automotive customers. Support additional quality-related tasks as assigned. The physical requirements of this role include: Ability to reach with hands and arms. Occasionally stand, walk, climb, kneel, and crouch. Lift/move up to 25 lbs regularly and up to 50 lbs occasionally (with assistance). Must have close, distance, color, and peripheral vision, along with depth perception. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Job DescriptionDescription: Location: Remote Reports to: Senior Manager, Call Center About us The American Forest Foundation (AFF) unlocks the power of family forests as a climate solution while helping thousands of landowners care for their land and improve forest health. Through its Family Forest Carbon Program, AFF expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization’s strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. We do not do this alone. AFF works across a broad coalition of conservation partners, corporations, and policymakers to equip family forest owners with financial and technical support to implement sustainable forest management practices on their lands and activate their forests as a critical tool in the fight against climate change. AFF is in a mode of complex problem solving and rapid iteration. All teams at AFF are working to discover solutions to the planet’s most pressing climate issues through developing and iterating viable and scalable models for impact. AFF is driven by values of our shared purpose, measurable and verifiable results, and learning for continuous improvement to tackle big conservation challenges. About the Role The Landowner Qualification Coordinator advances our carbon sequestration mission by evaluating and verifying landowner eligibility for participation in our carbon programs. As the first point of contact for landowners, this role manages the organization’s highest volume of landowner interactions, determines landowner eligibility, and shapes their initial impression of our mission and programs through professional, accurate, and customer-focused communication. Coordinators communicate directly with landowners, farmers, foresters, and other stakeholders to verify property details using mapping tools and program guidelines while meeting established conversion metrics. The role also manages eligibility-related appeals, requiring sound judgment, empathy, and consistent application of criteria. Coordinators address landowner questions and goals to ensure they have the information needed to make informed enrollment decisions. All coordinators participate in a structured four-week training program covering organizational context, program goals, call shadowing, and training on internal systems, processes, and software. Responsibilities Call Management and Email Communication • Manage high volumes of scheduled and outbound calls to collect and verify eligibility information and provide program guidance., • Return voicemails and respond to high-volume inboxes within required timeframes, ensuring professional, accurate follow-up., • Use established scripts, procedures, and quality standards to ensure consistent communication and documentation., • Maintain accurate interaction records and call metrics in CRM and HubSpot systems., • Manage a high-traffic meeting calendar to support efficient scheduling., • Educate landowners on program eligibility requirements and benefits., • Evaluate applicant data and documentation to determine eligibility based on defined criteria., • Collect, review, and validate ownership details, acreage, and land-use history; ensure complete and accurate records in internal systems., • Identify discrepancies or missing information and follow up to resolve them., • Review and process landowner appeals or disputes in accordance with established procedures., • Investigate cases by reviewing documentation, referencing guidelines, and coordinating with internal teams., • Submit appeal requests to forestry reviewers and communicate clear written outcomes to applicants., • Provide empathetic, respectful, high-quality customer service while upholding program policies and integrity., • Protect confidential applicant and property information., • Minimum 2 years of handling high call volumes, eligibility screening or phone-based customer service experience desired., • Proficient in Microsoft Office Suite, CRM systems, HubSpot, online mapping tools preferred., • Associate’s or Bachelor’s in the fields of Communications, Business, Conservation or Environmental Science degree preferred. Or experience in environmental programs, agriculture, land management or carbon sectors., • Strong initiative; a self-starter with tenacity, resilience, and high energy., • Flexible and comfortable with working within an ever-changing environment., • Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities., • Must be comfortable with working remotely., • Strong interpersonal skills with the ability to interact with a wide variety of constituencies, including landowners, co-workers, foresters and the public at large., • Excellent organizational, verbal and written communication skills, with data entry accuracy. Must have great attention to details., • Agility – Thriving in volatile, uncertain, complex and ambiguous environments by anticipating and responding to changes with swift, focused and flexible actions., • Collaborating with Others – Working together with others in a cooperative and supportive manner to achieve shared goals., • Ensuring Accountability – Holding yourself and others to high standards of accountability, creating an infrastructure and transparent organization culture that supports and measures personal and organizational responsibility and accountability., • Adaptability - Adapting in order to work effectively in ambiguous or changing situations with diverse individuals and groups., • Attention to Detail - Working in a conscientious, consistent, and thorough manner., • Quality Focus - Following procedures to ensure high quality output; solving quality problems or notifying others of quality issues., • You have the unique and exciting opportunity to work with amazing colleagues, partners and landowners to help connect forest landowners with technical and financial assistance to better steward their land and achieve vital landscape-scale conservation impacts., • Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair., • We offer a flexible work environment that respects your life outside of work., • Salary is commensurate with experience., • AFF offers a comprehensive and competitive benefits package. Contact us to apply We know there are great candidates who may not check all these boxes, and we also know you might bring important skills that we haven’t considered. If that applies to you, don’t hesitate to apply and tell us about yourself. We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other basis protected by law.Requirements:

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We’re looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You’ll create scalable one-to-many engagement programs—including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars—that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You’ll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You’ll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange’s hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties • Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization., • Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights., • Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer., • Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app., • Measure & Optimize – Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center., • Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout., • Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experienceOther Job Duties, • Other duties as assigned by supervisor or HHAeXchange leaderTravel Requirements, • Travel up to 10%, including overnight travelRequired Education, Experience, Certifications and Skills, • Bachelor’s degree or equivalent experience in communications, marketing, or related field., • 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles., • Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes)., • Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes., • Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus, • Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred, • Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies., • Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred., • Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages., • Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language., • Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement., • Familiarity with segmentation strategies for targeting communications., • Strong organizational and project management skills with the ability to handle multiple priorities., • Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders., • Calm under pressure, with the ability to deliver clear, transparent communication during incidents. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: The Climate Reality Project was founded by former US Vice President Al Gore with a mission to catalyze a global solution to the climate crisis by making urgent action a necessity across every sector of society. We recruit, train, and mobilize people of all walks of life to work for just climate solutions that speed energy transition worldwide and open the door to a better tomorrow for us all. Our global network totals more than 3.8 million people from more than 190 countries and territories. With 11 global branches around the world, we work to support our trained Climate Reality Leaders and network. Our strategy is two-pronged: 1) grow the climate movement and build the political will necessary to adopt policy solutions through our signature trainings around the globe, and 2) harness our ever-expanding network in support of three key areas of focus; reducing emissions, financing a just transition and strengthening international cooperation around climate. Climate Reality staff are a diverse group of passionate individuals who’ve come together to tackle the greatest challenge of our time. We are advocates, organizers, storytellers, and non-profit professionals committed to building a sustainable future together. Position Summary The Climate Reality Project is seeking an experienced, passionate, entrepreneurial, and strategic fundraising professional to expand the organization’s fundraising efforts and provide critical support to the Advancement Department. As a member of the Advancement leadership team, the Advancement Senior Manager will be responsible for executing a major donor fundraising program and supervising the department’s operational functions. They will develop and manage a high-level portfolio of current and prospective major donors and family foundations, focusing on increasing revenue from 5-6 figure funding partners, and oversee and implement a prospect research strategy that identifies qualified new prospects for Climate Reality’s pipeline. They will also manage personnel responsible for advancement operations, including prospect development, moves management, database management, and grants management, and midlevel giving key department verticals that are critical to a successful major gift program. Currently reporting to the Advancement Vice President, the Senior Manager has two direct reports. This is a full time, exempt, benefits-eligible, hybrid position. The Climate Reality Project offers a flexible hybrid schedule, with staff working from our office in downtown Washington, DC at least two days per week to enable and encourage collaboration within and among teams. This position may also be performed remotely from California. The salary range for the role is $110,000-112,200 USD. Duties and Responsibilities Specific duties and responsibilities include, but are not limited to the following: Major Donor Fundraising – 55% • Develop and manage a portfolio of current and prospective major donors and family foundations ($15,000 - $100,000), executing multi-faceted strategies for cultivation, solicitation, and stewardship., • Conduct donor contact meetings nationally and staff executive team in meetings when appropriate., • Target and cultivate emerging donor constituencies, including next-gen and Donor-Advised-Funds., • Work alongside Advancement Vice President on execution of select institutional foundation giving opportunities., • Manage Advancement Operations Senior Associate, ensuring integrity of data entry, compliance of processes, grants management, stewardship, and administrative duties., • Manage Charitable Giving Manager, overseeing a new mid-level giving program, ensuring increased revenue from 4-5 figure donors and a strong pipeline of donors into the major gifts program., • In collaboration with Advancement Vice President and People Department, develops and ensures department staff have training and professional development opportunities., • Oversee and execute the department’s prospect research strategy, culminating in a steady flow of prospects to major, institutional, and principal gift portfolios, as well as effective portfolio management and prospect analytics., • Regularly communicate and coordinate revenue results and projections to Advancement Vice President, in preparation for CEO and CFO., • Track fundraising efforts and constituents in Salesforce through moves management., • Support Advancement Vice President on other department-wide efforts and campaigns., • Uphold organization’s commitment to diversity, equity, justice, and inclusion by identifying areas to increase diversity of funding partners and equity in fundraising practices., • Monitor industry best practices, trends and new technologies (such as Donor-Advised-Funds, AI, next-gen philanthropy) to increase efficiency and innovation in fundraising strategies and tactics., • Support and contribute to the ongoing improvement of our operations and enrichment of our culture, for example by serving on ad hoc or ongoing work groups, assisting with the onboarding and training of colleagues, and participating in efforts to assess, refine, and strengthen our culture and practices., • Other duties as assigned.Required Skills and Abilities, • Complete understanding and experience in gift cycle and donor cultivation and stewardship process, • Experience working directly with 5-6 figure climate philanthropists or related field., • Proven track record securing and renewing 5-6 figure donations, • Thorough knowledge of the organization's work and the ability to pitch this work to donors, • Experience with communication and identification of strategies for cultivation of major donors, • Salesforce or CRM experience required, • Highly organized with strong attention to detail, • Experience with research software and tools required, • Optimistic and positive attitude a must, • Ability to work long hours and weekends, travel semi-frequently and on short notice, • Ability to work in high-visibility and fast-paced environment, • Strong written and verbal communications skills, • Strong organizational skills and emotional intelligence., • Commitment to Climate Reality’s mission and values, • Prolonged periods sitting at a desk and working on a computer requiredEducation and Experience, • Bachelor's degree—or equivalent experience., • Has between 5-7 years of experience in fundraising, within a climate, environment, or progressive policy field ideal., • Minimum 3 years’ experience managing and mentoring a team The Climate Reality Project provides a total benefits package that helps you manage your health, protect your income, and prepare for the future. • Medical, dental, and vision insurance, • Life, short-term disability, and AD&D insurance, • Flexible Spending Account (FSA), • 401(k) Retirement Account with a (%) matching contribution, • Employee Assistance Program (EAP), • Monthly cell phone reimbursement Requirements:

Job Description QED Systems, LLC, is currently recruiting an Integrated Commercial Intrusion Detection System (ICIDS) Field Support and Systems Integration Specialist (Analyst) to join our team at Fort Belvoir, VA to support our Product Manager Force Protection Systems (PdM FPS) contract. Duties: • Represent the Integrated Commercial Intrusion Detection System (ICIDS) program and the PM Force Protection Systems (FPS) Program Office to the military installation (site), and the ICIDS installation contractor, from pre-site survey through the operations and sustainment for the ICIDS installation. Act as the interface/intermediary between these organizations and as the Program Office Subject Matter Expert (SME) for the sites assigned., • Arrange site meetings/visits, participate in conference calls and design reviews with the site and installation contractor., • Confer with the installation contractor’s site manager and Site Points of Contact (POCs) on a weekly basis and reports results to the ICIDS Assistant Product Manager (APM)., • Coordinate with the site principals for installation updates, issues encountered during fielding, testing, and sustainment., • Review Government Cost Estimates for the installation and prepare Technical Evaluations of price estimates for the site installation and subsequent modifications., • Review and assess technical, cost, and schedule data. Identify shortfalls and potential corrective actions., • Prepare Site Survey/Site Design and Implementation Contracts Packages for new sites., • Draft, review, staff, file, and update a variety of documents, including memorandums, information and issue papers, briefings, e-mails, and meeting minutes. Documents shall be prepared IAW DoD policies and procedures for the research, development, test and evaluation, and procurement of materiel and shall be sufficiently complete, accurate, and timely to achieve program goals, objectives, and milestones., • Maintain a list of required documents for assigned programs with corresponding projected need dates., • Participate and provide input to program functional Integrated Product Teams (IPTs), Interim Progress Reviews (IPRs), milestone decisions, and required program updates., • Coordinate both internal and external conferences, meetings, and reviews for relevant stakeholders, ensuring that locations, phone, and video teleconference lines are properly booked for use; scheduling speakers; developing and providing meeting materials (e.g., day-to-day schedules, agendas, presentations and displays, etc.); and tracking action items as needed. Support each event in person and/or via teleconference, video teleconference, and web conference. In addition, for each meeting conducted, develop meeting minutes and/or an executive summary., • Provide input to support annual, monthly, and weekly recurring reports, as needed., • Assist in determining appropriate assignments, setting priorities, monitoring progress, and reporting on progress to meet established milestones and deadlines., • Identify, manage, and track risks associated with assigned projects/installations., • Must be able to work independently, be detail oriented and organized., • Ability to communicate effectively, both orally and in writing, among a variety of audiences., • Knowledge of the Microsoft Office suite of software, with specific experience in effective use of Outlook, PowerPoint, Excel, Word, and Project., • Knowledge of DoD and Army installation infrastructure preferred., • Knowledge of Army Physical Security Program and applicable policies and regulations, preferred., • Experience in project management, engineering management, DoD acquisition, equipment fielding, or another related subject of comparable complexity and responsibility preferred., • Bachelor's degree required. Preferably in program management, engineering, systems management, business management, computer sciences, information management, or a related discipline., • Six (6) years of general experience required. One (1) year as a practicing analyst responsible for a functional area of an acquisition program, preferred. Up to 50% travel is expected for this position. Travel may include continental United States and outside continental United States locations and may be up to one (1) month in duration. Work Environment: This position will be co-located with the customer and other contractors in Government office spaces. Physical Demands: Physical demands of this position include ability to: • Be independently mobile., • Communicate effectively with co-workers and customers. Position Type/Expected Hours of Work: This is a full‐time position, Monday through Friday. Flexibility around core hours. Additional Information: Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Actual assigned taskings will change with or without notice to best support client requirements. Total Compensation: QED offers a competitive compensation package for full-time employees. Our total compensation package is value-based and negotiable depending upon the candidate’s specific skills and applicable relevant experience. Benefits include: • Paid Time Off (PTO), • 11 Paid Holidays, • 401(k) Matching, • Medical, Dental & Vision Benefits, • Life Insurance, AD&D, and Short-Term & Long-Term Disability, • Professional Growth Opportunities, • Additional Benefits QED Systems, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. QED Systems, LLC is an Equal Employment Opportunity and Affirmative Action Employer – Minority/Disabled/Veteran/Female

Job DescriptionDescription: Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Your Impact: • Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion., • Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly., • Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records., • Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting., • Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience., • Reliability, a positive attitude, and excellent teamwork skills., • Oversee the front desk team, ensuring smooth operations, training, scheduling, and handling escalated issues., • Lead and or supervisor experience - minimum 1 year experience, • Handle escalated customer complaints and operational issues; acts as the Manager on Duty in the supervisor's absence., • Strong communication and interpersonal abilities., • Proficiency in data entry and computer skills., • Ability to thrive in a fast-paced environment., • Exceptional customer service skills., • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures., • Prior experience in ophthalmology., • Competitive 401(k) with matching., • Comprehensive health, dental, and vision insurance., • Disability and life insurance., • Flexible spending account., • Must be able to travel to multiple locations (if applicable)., • Availability for evenings and weekend rotations (if applicable - varies by practice)., • Ability to handle a high-volume practice. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity. Requirements:

Job Description GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative, we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've facilitated more than $6 billion in charitable giving), we're still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee has a substantial impact on our trajectory, and we're growing to help schools achieve even greater results. Our purpose-driven team of 120+ is located across the US: team members work from anywhere they choose. We have a beautiful 12,000 sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, events, and retreats in various locations. We're looking to expand our team with diverse and collaborative doers who believe in our mission and the transformative power of affordable, high-quality education. Location: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year. Overview As a Partner Success Manager at GiveCampus, you will be the driving force behind the value, satisfaction, and retention of the partner schools in your portfolio. You'll own the full partner experience—from onboarding to renewal—by serving as a trusted advisor, product expert, and strategic thought partner. This is a high-impact role where you'll be directly responsible for ensuring that every partner you serve achieves measurable success using our platform. You will lead with curiosity and empathy, embrace a sense of urgency, and take ownership of results. Your success will be measured by your ability to make partners wildly successful and help them maximize the value of their investment in GiveCampus in a way that helps support commercial goals. As a Partner Success Manager at GiveCampus, your role is essential in supporting, retaining, and growing the accounts you are responsible for. Specifically, you will: • Empower schools to be great, self-sufficient technical users of our platform., • Provide strategic support and direction to help schools see undeniable return on investment (ROI). Partner Strategy & Relationship Management • Serve as the main point of contact for a portfolio of partner schools, developing deep relationships across stakeholders., • Understand each partner's goals, challenges, and priorities; proactively align GiveCampus solutions to help achieve them., • Drive adoption and ensure optimal utilization of platform features and best practices., • Manage regular touchpoints and strategy reviews to support renewal and growth., • Leverage utilization dashboards and signals to proactively identify risk, surface opportunities, and prioritize outreach that drives measurable outcomes for partners. Product Expertise & Enablement • Become an expert on GiveCampus products and how they are deployed across diverse partner contexts., • Help partners become confident, independent users of the platform through strategic training and consultative guidance., • Create knowledge assets—such as how-to guides, partner spotlights, and internal best practice documentation—to enable both partners and teammates. Cross-Functional Collaboration • Collaborate with Sales, Product, and Engineering teams to advocate for partner needs and influence roadmap priorities., • Provide product feedback grounded in user stories and partner outcomes., • Contribute to internal projects that improve how we serve partners, scale our work, and elevate the team. Impact & Thought Leadership • Use data to assess partner success, identify opportunities, and prioritize work that creates lasting value., • Contribute to thought leadership and industry education through writing, workshops, or presenting learnings from your portfolio., • Embrace a "do things that don't scale" mindset when needed to deepen insights and refine systems. What We're Looking For • Experience in a customer-facing, consultative role such as customer success, account management, fundraising, or edtech support., • Knowledge of the fundraising landscape in education (higher ed or K–12)., • Excellent communication, with an ability to explain complex ideas with clarity and kindness., • Detail-oriented with strong organizational and time-management skills., • Adaptable and resilient in the face of change; excited to grow in a fast-paced, mission-driven environment., • A team player who lifts up those around them and thrives in a feedback-rich culture. At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply. GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.

Job Description Job Description Title: Bi Lingual Patient Service Representative Reports To: Center Manager FSLA Category: Non-Exempt Date Issued: October 2016 Revised: January 2023, February 2025 Job Summary: Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing. Essential Functions: • Greets patients, family members, and visitors determining services and/or other needs that are required., • Monitors waiting area to ensure that patients and family members’ needs are addressed and that the area is tidy., • Assists new patients in the completion of their registration information. Opens medical records for new patients including appropriate consent and clinical forms., • Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee., • Establishes a separate file for patients applying for sliding scale fee. Reviews documentation presented by patients determining that it meets the established criteria., • Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy., • Review third party coverage and payment arrangements available with patients. Inputs incoming payments and other data into system., • Notifies the Medical Assistant that the patient has arrived and/or when new patients are ready for patient care services, dental or mental health services., • Inputs payments from third party payors or other sources of data entry as needed., • Reviews current visit charges and outstanding balances with the responsible party and arranges required payments. Inputs payments and prints receipt. Schedules return appointments. Nonessential Functions: • Pulls medical records for scheduled, same day, or walk-in patients., • Answers telephone calls and assists and/or directs calls to the most appropriate staff member. When calls are for patient services, answers inquiries about services and expected payment. Schedules appointments and when necessary, consults with the charge nurse to assist in determining the most appropriate appointment. Clears messages from voice mail system and directs message to appropriate person., • Assists in the preparation and routine maintenance of patient charts as outlined by policy. This includes chart identification, tabs, filling all documents in the appropriate sections, etc. Daily chart retrieves and returning the charts after the end of the day., • Participates in team/staff meetings; attends in service meetings and applicable workshops., • Performs other duties as assigned. Core Values: Quality, Respect, Integrity, Equity, Teamwork, Professionalism, Passion, Love Supervisory Responsibility None Managerial Responsibilities None Minimum Qualifications • High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience. Substitutions • High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade. Competencies Needed Accountability – Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Communication - Listen and verbally in order to solve problems and provide information and direction, ensuring the experience is a positive one. Record issues and resolutions to maintain accurate records and data for further analysis by management. Customer Focus – Connects meaningfully with customers to build emotional engagement and patient advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience. Organization – Effectively managing tasks and information and organize information to ensure a timely response to questions. Develops and uses systems to organize and keep track of information or work progress. Time Management – Understands what is required and prioritizes to get tasks/projects completed and establishes/implements an effective course of action (ex. establishes appropriate deadlines). Reprioritizes work efforts based on changing situations and emerging issues (e.g., in response to organizational, systems, and/or schedule changes). Work Environment This job operates in an outpatient office environment. This role is frequently exposed to {fumes or airborne particles, moving mechanical parts and vibration}, and high stress situations or events. The employee is occasionally exposed to outside weather conditions. Physical and Mental Demands • Ability to remain in a stationary position 50% of the time., • Ability to cope with stress., • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer., • The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information., • Performs a variety of duties, often changing from one task to another., • Performs with frequent interruption or distractions., • Adjust priorities quickly as circumstances dictate., • Ability to interact appropriately with colleagues for different purposes in different context., • Ability to perceive the nature of sound by ear., • Expressing or exchanging information by means of the spoken word, or to convey detailed spoken instructions accurately, loudly or quickly., • Depth perception: three-dimensional vision. Ability to judge distances and spatial relationships to see objects where and as they actually are., • Cognitive ability to analyze, count, summarize and synthesize information from multiple sources., • Ability to recognize social or professional behavioral cues. Language Skills Ability to read and interpret written or verbal documents and instructions in Spanish and English. Ability to speak effectively to patients, employees and/or stakeholders of the organization. Compliance This position requires compliance with Greater Baden Medical Services (Health Center’s) compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Bi Lingual Patient Service Representative’s regular performance evaluation. Travel Must be able to drive between Greater Baden Medical Services, Inc. locations.

Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off Location: Lebanon, IN Employment Type: Full Time Role Overview: Reporting to the Maintenance Supervisor, the Maintenance Lead Technician will join the night shift team, Monday through Friday, 11:00 p.m. to 7:30 a.m. You will oversee a small team, assign tasks, set priorities, and ensure the safe and timely completion of duties. You will also administer, configure, and support the Computerized Maintenance Management System (CMMS). This role offers an opportunity to take ownership and contribute to the efficiency of operations in a collaborative night shift environment. Key Responsibilities: Coordinate Activities: Work with supervisors to identify and communicate priorities, direct the work of maintenance personnel, plan, schedule, assign, and review work. Supervise service contractors and oversee plant activities. Support the Team: Provide guidance and instructions to mechanics, ensuring all work follows Good Manufacturing Practice (GMP) and safety procedures. Provide break or vacation relief as needed. Lead special projects assigned by the Maintenance Supervisor. Problem-Solving: Troubleshoot and determine root causes of equipment issues using computers or PLC programs. Collaborate with other mechanics to diagnose problems and determine corrective actions. Administrative Tasks: Prepare daily, weekly, and monthly reports documenting maintenance activities and work performed. Assist in maintaining departmental records and the maintenance office. Qualifications: Experience: Background in industrial maintenance within a manufacturing, plant, or warehouse environment. Skilled in mechanical tools, welding, grinding, cutting, electrical circuits, and PLC calibration. Able to perform measurements and basic calculations. Drive: Strong problem-solving and decision-making skills, highly organized, with a continuous learning mindset. Leadership: Experience leading or supervising a team, assigning tasks, demonstrating work, and ensuring deliverables and deadlines are met. Ability to manage conflict and foster collaboration. Interpersonal Skills: Professional verbal and written communication skills, ability to follow and give directions, explain processes, and build strong working relationships. Appreciates diverse experiences and perspectives. Interview Process: Virtual interview discussing interest and experience. On-site skills assessment, interview with the Hiring Manager and HR, and plant tour. This is a remote position.

Job Description Who we are: Guided by Jewish values and heritage, The Edlavitch DC Jewish Community Center (EDCJCC) engages individuals and families through its cultural, recreational, educational, and social justice programs by welcoming people of all backgrounds to connect, learn, serve, and be entertained together in ways the reflect the unique role of the Center in the nation’s capital. Located at the corner of 16th and Q Streets NW, the EDCJCC boasts a 65,000 square foot historic building offering diverse programs including theater, cinema, social, educational, recreational, professional meetings, and child and family events. Who you are: You are positive and organized and thrive in an environment that challenges you to find flexible and creative solutions to support a wide variety of programs and events, while ensuring the proper maintenance and functions of the physical space. You enjoy building relationships with EDCJCC staff and working in a collaborative team environment. You have a demonstrated service ethic. You consistently follow up and follow through on both large and small details, are a self-starter, and have exemplary organizational skills. About the role: The EDCJCC is seeking a Full-Time Facilities Coordinator to be responsible for the upkeep and maintenance of the physical condition of the Center and surrounding grounds, according to the Center’s operating and safety standards, along with fulfilling requests and for event set-ups. This may require periodic overtime and on-call duties. The coordinator reports directly to the Facility Manager and works closely with the rental and events managers. KEY RESPONSIBILITIES: • Perform basic maintenance tasks, which may include:, • Basic appliance repair, • Basic plumbing, • Basic electrical repair, • Basic drywall/sheetrock repair, • General carpentry, • Wallpaper/painting, • Pest control, as needed, • Use of basic cleaning supplies and equipment, • Additional duties and requirements as needed, • Support event rentals and internal events, which may include:, • Room set-up and break-down (tables, chairs, etc.), • Support with audio-visual systems, • High School diploma., • A minimum of three (2-3) years of experience with facility maintenance and/or events support., • Proficiency with Microsoft Office applications., • Excellent verbal and written communication skills., • Strong interpersonal skills., • Keen attention to detail and organization skills., • Ability to manage multiple event projects simultaneously., • A passion for providing outstanding customer experiences., • Required to stand, walk, stoop, kneel, lift 50 lbs., and assist in the set up and break down of events., • ABRA certification not required, but would be a big plus., • Fluency in English required, Spanish would be a big plus., • Ability to pass an FBI fingerprint/background check., • Authorized to work in the United States. COMPENSATION AND BENEFITS: • Full-time, exempt; year-round; on-site, • Salary range $20-$24 per hour, • The EDCJCC offers a comprehensive benefits package, including health, dental, and vision insurance, HSA, paid time off, 401K, and transportation benefits., • Access to free or highly discounted EDCJCC programs, such as Fitness Center and pool membership, language classes, theater productions, film screenings, concerts, volunteer opportunities, and more. Discounts on preschool and early childhood programs.

Job DescriptionSalary: $70,000 - $80,000 Job Title: College Success Manager Reports to: Director of DC Programming Job Status: Full-time Classification:Exempt / Salaried Salary Range:$70,000 - $80,000 Application Deadline: November 10, 2025 Starting: December2025 Location: Washington, DC Schedule: Hybrid; 2 in office days and 3 remote days.Mon - Friday, 9am to 5pm, Some special events will occur outside of regular work hours. Weekend events are required 1-2 times per month throughout the year. About Generation Hope: Generation Hope is a nonprofit organization committed to ensuring all student parents have the opportunity to succeed and achieve economic mobility. We drive systemic change by partnering with education and policy leaders while offering direct, two-generation support to teen parents in college and their children. To date, weve provided over $1.5 million in tuition assistance, supported more than 500 teen parents in college, celebrated more than 200 degrees earned through our program, and partnered with over 30 two- and four-year institutions nationwide. Our team culture is rooted in excellence, respect, and inclusion. Named "one of the best nonprofits" by Spur Local, we embrace diversity in all its formsbackground, thought, and experiences. If our mission and culture resonate with you, we invite you to consider joining our team. For more information, visit . Position Summary: The College Success Manager works with the Director of DC Programming to manage the Generation Hope Scholar Program, which helps teen parents across the DC region become college graduates. The College Success Manager manages Scholar Program Coordinators and works closely with the Director of DC Programming to continuously improve the processes, functions, and outcomes of the Scholar Program. They also represent Generation Hope to nonprofit partners, students, donors and various other constituent groups. The College Success Manager should have a solid track record in working with youth and children, a background in college access and/or college success advising, financial aid, experience in managing a team, possess strategic planning skills, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. They must have a demonstrated interest in serving students of color and low-income students. Responsibilities: Scholar Program Leadership • In collaboration with the Director of DC Programming, design programming that challenges, engages, inspires, and supports our Scholars, including enhancing and implementing pre-service support to incoming Scholars (i.e., providing light-touch case management to accepted Scholars, evaluating impact, and identifying accepted Scholars needing support)., • Support the program team in troubleshooting issues within Scholar/Sponsor relationships and develop strategies to improve and strengthen these relationships, • Design and execute strategies for serving specific populations of students, such as student fathers, undocumented students, and First Generation college students., • Ensure Scholars receive stellar training by collaborating with program staff and the Events Manager to plan two in-service trainings and the Summer Bridge program each year, all aimed at enhancing skills and strategies that drive graduation success., • Work with the Operations department and Program Assistant to oversee the tuition disbursement process. This includes verifying amounts, confirming institutional details, and maintaining clear communication to prevent any discrepancies., • Maintain in-depth knowledge of both federal and school-specific financial aid policies and procedures to provide training and support to staff and Scholars, • Convene and manage the Scholar Leadership Council, ensuring Scholars have an opportunity to connect with one another, develop leadership skills, and contribute to programming, • Provide ongoing and consistent support to Generation Hope mentors by:, • Assessing their experiences as mentors annually and providing various opportunities throughout the year for feedback, • Planning and attending activities to foster mentor relationships and peer support and to ensure mentors feel appreciated, such as potlucks or coffee chats to increase the retention of mentors., • Convening and managing the Sponsor Leadership Council, • Communicating feedback and mentor needs to the program team and providing suggestions for mentoring improvements and enhancements, • In collaboration with the Director of DC Programming, evaluate the quality of the tutoring program, monitor tutor matches, improve training, and work with the recruitment team to develop strategies for tutor recruitment Management and Leadership • Supervise, support, and hold accountable up to five Scholar Program Coordinators, including holding weekly 1:1 meetings for each coordinator and monthly supervisions that provide advice, guidance, case audits and development, • Support Scholar Program Coordinators with developing and updating individualized academic plans, setting clear goals and strategies to support Scholar success., • Facilitate weekly meetings for case managers to discuss upcoming events, relevant deadlines and create a space for learning and support, • Work with program leadership to hold bi-weekly program team meetings and regular morale activities for the programming team Case Management • As needed based on staffing, manage a small caseload of up to 10 Scholars, providing academic, holistic, and culturally competent support to ensure that they earn their degrees, • Track and maintain Scholar data (contact information, G.P.A.s, mentor meetings, etc.) using evaluation tracking software. Work with the Director of DC Programming and direct reports to maintain, collect, and analyze data for program evaluation purposes., • Ability to advocate for student parents and connect them with appropriate resources., • Flexibility and problem-solving skills to address unexpected challenges faced by student parents. Other • Work with the Director of DC Programming to create and strengthen relationships with local colleges and universities to benefit Generation Hope Scholars, • Represent Generation Hope at relevant convenings, such as conferences, roundtables, etc., as appropriate, • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, • Other duties as assigned Other duties: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST-PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS: Required Qualifications: • Bachelors degree, • At least five years of experience working with youth, particularly youth from marginalized communities, • At least two years of experience with college counseling and/or case management, • At least three years of demonstrated leadership and experience managing a team., • Access to a vehicle to get to events/meetings around the D.C. metro area that may not be metro-accessible, • Willingness to adjust hours to accommodate the needs and schedules of Scholars. Must be available for special events and trainings, which may occur on evenings and weekends., • Unquestioned integrity and commitment to Generation Hopes mission and values Preferred Qualifications: • Experience working with teen parents, • Proven experience working with college students, particularly student parents, in academic advising, student support, or counseling roles., • Masters degree in Education, Counseling, Social Work or a graduate certificate in higher education, • Experience with program evaluation, • Bilingual Spanish/English, • Understanding of the college financial aid process and financial aid options, and of public benefits and services available for low-income populations in the D.C. metro area, • Knowledge of higher education policies and resources related to student parents. Competencies: • Ability to analyze and interpret program performance data and make data-driven adjustments to maximize impact., • Compelling and confident public speaker who is comfortable speaking and presenting in both formal and informal settings, • Personal and professional commitment to understanding and dismantling systemic and institutional racism, • Strong relationship-builder who can connect with a diverse range of people and groups and inspire people to action, • Excellent written, oral, and verbal communication skills with keen attention to detail and strong organizational skills., • Fantastic customer service ethic and high expectations for quality, • Experience planning and facilitating or co-leading workshops and events, • Ability to make people feel comfortable and create rapport Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Work environment: Normal office environment. Some work will take place off-site during special events. Travel: • This position may require occasional regular overnight travel for activities in and out of the DC Metro area. Must be able to travel (via plane, train, or car) to attend trainings, conferences, project sites, and related activities. Candidates must be able to meet the onsite work schedule by the start date. Benefits: Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers . To apply, please complete the online application here. EOE Statement: Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

Job DescriptionSalary: Unpaid ATTENTION Working Artists in the DMV!!! Are you searching for opportunities to utilize studio space, expand your network in the dance community, attend performances, and participate in classes--all at no cost? Dance Place invites you to join our Work Study program! We are seeking dynamic, motivated, and talented individuals to be a part of our nationally recognized, cultural arts center where you can fuel your artistry in Washington, DC. Heralded as thehub of dance activity in Washington, DC, Dance Place is an equal-opportunity employer and strongly encourages qualified applicants from underrepresented communities to apply. We believe that people of color, people in the LGBTQ+ community, people with disabilities, and women must be centered in the work we do. Hence, we strongly encourage people with these identities or who are members of other marginalized communities to apply to our openings. Come enjoy an exciting and inclusive team environment of movement artists who share a common goal of strengthening the dance field by investing deeply in artists and centering those who have been systemically excluded from such opportunities. For more information on our amazing organization, please visit our site at . POSITION OVERVIEW The Work Study Associate is a part-time, unpaid position that requires an onsite presence of a minimum of 15.0 hours per week. Reporting to the Education department, the Work Study Associatewill assist the Studio Education Manager with daily class hosting and administrative duties for the program. Typically stationed in the Dance Place's lobby, the Work Study Associatewill often be the initial representative of our patrons' encounters with the organization. Through enthusiastic and exciting engagement of our patrons, students, dancers, and staff, the Work Study Associate role will present a warm, welcoming, and friendly atmosphere while interacting with many people who call Dance Place home. Dance Place intends to select three work study participants for the Work Study program for this exciting opportunity. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES At a minimum, the Work Study Associaterole will be responsible for successfully carrying out the following essential functions and duties: • Serve as the organization's "first impression" steward by creating a positive, engaging, and lasting impression of the space., • Communicate regularly and warmly with youth and adult students and their families regarding classes, payments, Sawyer accounts, and Dance Place programming., • Maintain accurate records of class registration, student attendance, and payment processing using Sawyer software., • Manage youth and adult class scheduling to mitigate conflicts., • Provide in-person patron support., • Serve as the main class host during weekday and weekend classes., • Ensure the lobby and studio spaces are welcoming and clean at the onset of each shift (including dry-mopping studios prior to the start of classes). REQUIRED QUALIFICATIONS: EXPERIENCE AND OTHER SKILLS & ABILITIES Necessary Skills and Abilities: • Be available for onsite, shift support between 3:00 pm - 9:00 pm, Monday - Friday., • Keen attention to detail with a focus on accurate data entry., • Strong organization and customer service skills., • Proficiency with Google Suite and Microsoft Office products. Physical Demands: This position requires the ability to sit and stand for prolonged times; walk moderate distances; frequently lift/carry up to 25 lbs.; occasionally stoop, bend, kneel, or crouch; able to dry-mop areas; frequently communicate verbally with others; view a computer screen for prolonged periods; and repetitive motions with wrists, hands, and fingers due to typing. DESIRED SKILLS, QUALITIES, AND ABILITIES(not required) • An appreciation for the art of dance and Dance Places mission., • Ability to contribute positively to Dance Place's workplace culture and values. WORK ENVIRONMENT Our staff is diverse, small, lively, and highly collaborative. We have frequent interactions with visiting teachers, artists, and students of all ages. While some of Dance Place staff currently work a hybrid schedule, splitting time between our main office in Washington, DC, and remote work locations, the Work Study Associaterole is an onsite position. Due to the in-person aspects of the position, all employees are required to adhere to Dance Places current COVID-19 policy.

Job Description This role is for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property. On occasion will be asked to assist with the distribution of management notices and informational flyers to residents. Occasional assistance with resident functions. Maintenance Technician Responsibilities • Perform various maintenance functions including repairs to the following electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines., • Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair., • Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more., • Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction., • Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement., • Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods., • Promptly communicate with maintenance leadership concerning all maintenance issues at the property., • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations., • Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately., • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations., • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interacting courteously and professionally with current and potential residents at all times., • Foster a positive, active, and collaborative relationship with residents, other properties, and vendors., • Maintain a professional demeanor and appearance at all times and comply with prescribed uniform policy., • High school diploma or equivalent is required., • At least one year of experience in the property management industry or related field., • Possess general maintenance and general carpentry skills., • CFC certification, HVAC license and related certifications preferred., • Experience with Yardi or another equivalent system is preferred., • Basic level of knowledge with Microsoft Office Suite including Outlook and Word. Special Requirements Must be “on call” in emergency situations and be always available via telephone for “on call” staff to provide direction as required. May be required to travel around the property therefore a valid driver’s license will be required. Management reserves the right to review annual DMV reports for all incumbents in this position. Skills And Requirements • Ability to read, write and understand English., • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system., • Excellent customer service and interpersonal skills with the ability to relate to others., • Strong organizational and time-management skills., • Ability to multi-task., • Ability to perform basic mathematical functions., • Ability to cope with and defuse situations involving angry or difficult people., • Must maintain a valid driver’s license, clean driving record and current auto insurance is required., • Must be proficient with most of the tools and equipment appropriate to job responsibilities, • Sensitivity to confidential matters is required., • Required to complete and successfully pass the AJ Dwoskin Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment. Scheduling • Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays., • May be required to be on-call and aid during staffing deficiencies on-site. Physical Requirements AJ Dwoskin will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to • Ability to lift, push and pull up to 100 pounds., • Ability to walk around the property several times daily - up to 10 miles a day., • Ability to walk on uneven surfaces., • Ability to climb several flights of stairs several times daily., • Hearing and visual ability to observe and detect signs of emergency are required., • Must be able to sit, stand, reach, bend, and stoop for extended periods of time., • Ability to use standard maintenance equipment., • Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly., • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound., • Visual requirements including color, depth perception, and field vision., • Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct., • Ability to tolerate stressful situations., • Ability to work under minimal to moderate supervision. The job duties for this position may not be limited to only those outlined in this job description and management reserves the right to make modifications and changes to these duties at any time to meet the needs of the business. Diversity Diversity creates a healthier atmosphere AJ Dwoskin is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Description CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise. Essential Functions • Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits., • Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC., • Issues cashiers’ checks and redeems Savings Bonds., • Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet., • Consistently demonstrates a helpful, friendly attitude., • Maintains proper amounts of currency and coin in drawer., • Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures., • Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured., • Adheres to all security procedures., • Sells and/or refers Bank products and services to customers and prospects., • Strong customer service and sales skills., • Ability to communicate clearly with the public., • Good math skills and must be able to perform accurate work., • Understand security issues involving money and checks preferred., • Good comfort level with handling United States currency., • Ability to handle and count money accurately. Education and Experience • High School diploma or equivalent preferred., • Sales and customer service experience preferred., • Experience in handling United States currency preferred., • Basic Computer Skills required. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Equal Employment Opportunity/M/F/disability/protected veteran status

Job Description The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software. The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and deliver consistent value across the entire customer lifecycle, which in turn leads to high renewal rates and expansion opportunities. The CSM is responsible for hosting quarterly business reviews, executing Playbooks and processes as established by Customer Success leadership, and operating at the tactical and collaborative levels with customers in their portfolio of accounts. Customer Success Managers are expected to work together with Technical Account Managers to support onboarding and facilitate any other technical project that meets the customer’s needs. Exceptional communication, creative problem solving, root cause analysis, and relationship skills are needed to be successful in this engaging position. Responsibilities • Build strong customer relationships by maintaining high levels of engagement and communication throughout the entire customer lifecycle, • Help customers set business outcome goals and track the progression of goal achievement and reduce time to value, • Contribute to the strategic direction of team through leading and participating in related internal initiatives, • Own customer renewals, expansion, and customer satisfaction with an eye toward positive or negative trends and process improvement, • Provide feedback on existing products and contribute to the design of new product features, • Work cross-functionally with Sales, Marketing, and Product to represent the voice of the customer and potential solutions to help customers get time to value quicker Key Result Areas • Onboarding: Understand customer needs and desired outcomes to advise on implementation and strategy. Ensure customer voice is heard while helping set expectations on timelines and scope of deliverables., • Adoption: Help customers ensure quantifiable value realization from their use of ClearPoint throughout the customer lifecycle and with the adoption of emerging features and functionality, • Retention: Decrease customer churn by making sure customers renew their relationship with us, • Expansion: Expand the customer’s existing account revenues toward team goal, • Partner with TAMs on ClearPoint customer portfolio overseeing $1M+ of customer revenue, • 2-5 years of experience in Account Management or SaaS Customer Success roles required, • Customer-facing experience within a subscription business technology company is required, • Extensive knowledge of Microsoft Office Suite required, • Bachelor's degree, or seven years of relevant work experience is preferred, • Background in strategy and performance management is preferred, • Knowledge of CRM platforms, including Planhat and Salesforce a plus, • In Office (3 Days): Departmental and Team Meetings, Training and Upskilling, Collaborative Work, Customer requests and calls, Individual project work, Customer deliverables, • $70,000 - $90,000, • Performance-based bonus program Benefits, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programsWhy Work for ClearPoint?, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Candidates must live within commuting distance of our Arlington, VA office., • Employment is contingent upon successful completion of federal work authorization verification. We don't offer visa sponsorship., • Employment is contingent upon successful background and reference checks. #LI-hybrid Interested? Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions. Powered by JazzHR Z87tUOE94t

Job Description Client Care Representative CLASSIFICATION Non-exempt REPORTS TO Client Care Center Manager JOB DESCRIPTION Summary/Objective To communicate effectively with customers via digital communication channels (chat or email), and to provide timely solutions to customer inquiries received via the Bank’s online banking system. To provide excellent customer service and respond to customer inquiries and requests for account information and product/service offerings. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Answer customer service calls in a timely and professional manner., • Ensure privacy of customer information by adhering to bank verification standards., • Provide customers with accurate and precise information in response to requests., • Transfer customers to the appropriate personnel within the bank in a professional manner., • Diffuse challenging situations and determine whether manager input is needed., • Provide technical support for electronic self-service bank products., • Conduct research and follow-up on customer requests as needed., • Sell and/or refer Bank’s products and services to customers and prospects., • Stay informed about changes in policy, procedures and services in order to provide accurate information to customers., • Efficiently manage phone, email, and online chat workflow., • Provide timely support and solutions to customer inquiries received via the online messaging channel., • Respond and reply to digital message inquiries in accordance with Bank and departmental guidelines., • Complies with all policies and procedures as applied to the Bank's BSA/AML policy., • Professional phone speaking skills., • Excellent customer service skills., • Excellent product knowledge., • Proficient typing skills., • Proficient in Excel, OneNote and Microsoft Word., • Proficient communication across multiple channels (e.g., email, interpersonal, written and verbal)., • Must be able to work all department shifts., • High school diploma or equivalent required., • Two years sales & service experience required., • Prior digital communication customer support experience preferred., • One year banking/financial institution experience preferred., • One to two years Call Center experience preferred. This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Hours of Operation Monday through Friday: 8:00 a.m. – 6:00 p.m. & Saturdays: 8:00 a.m. – 2:00 p.m. Please note: You must be available to work any time between the hours listed above. Typically you work on alternating Saturdays. Employees who work on Saturday have a day off during the week. Contact Center hours are subject to change based on future needs. Position averages about 40 hours/week. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description About Purple Strategies Purple Strategies is a corporate reputation and strategy firm that combines the creativity and discipline of brand communications with the speed and strategy of political campaigns to help leverage or reduce pressure on a business, brand or issue. We help build and defend reputation and brand value and serve Fortune 500 companies, associations, nonprofits and some of the most recognizable brands in the world. Purple helps the world's most important organizations address their toughest challenges. We operate in a highly collaborative environment and apply integrated, team-based approaches to help clients: • ANTICIPATE reputation challenges and opportunities;, • COMPEL change through business actions and transformation; and, • NAVIGATE reputation issues, acute crises, key business choices and policy/regulatory changes to inform decision-making. About The Position This is a full-time position in Purple Strategies' Alexandria, VA or Chicago, IL office. As a member of the team, the Manager works to make Purple indispensable to its clients by bringing our expertise to bear in big ideas and creative thinking while making the best decisions between better choices. The Manager is responsible for driving tactical execution and providing high level support to client teams. They directly manage junior level client relationships and support the planning and delivery of integrated campaigns and communications projects, ensuring alignment with overarching strategic goals. The ideal candidate thrives on challenges, actively seeks and applies feedback, and approaches their work with diligence, intellectual curiosity, and a deep commitment to excellence, even when it means stepping outside their comfort zone, to deliver top-quality results. In This Position, You Will • Develop and execute integrated campaign plans, including communications strategies and stakeholder engagements., • Provide foundational support across client projects, including developing PowerPoint decks, research and analytical tasks, logistical and general needs for meetings and activation coordination., • Serve as a reliable point of contact for clients on specific projects, managing communications proactively and building trusted relationships with clients and third-party partners., • Draft and deliver high-quality and compelling content, including strategic messaging, media materials, presentations, external content for use across digital channels, and performance reports., • Lead and support project teams or plans, supporting senior team members in preparing for client meetings, assigning responsibilities when relevant and providing guidance to junior staff., • Coordinate day-to-day project management activities, ensuring timely delivery of all project milestones and tracking budgets with clients and internal teams., • Provide insightful recommendations based on comprehensive analysis and research, • Collaborate closely with senior team members, proactively seeking guidance and actioning feedback to develop professional capabilities., • Contribute positively to Purple's culture and the continuous improvement of internal projects and processes. Qualifications • Bachelor's degree in communications, political science, public affairs, or related field., • Minimum 3-5 years of experience in strategic communications, public affairs, or consulting roles., • Strong strategic thinking and presentation skills., • Exceptional attention to detail, time management and prioritizing skills., • Exceptional writing, research, and analytical skills., • Experience managing projects with clear timelines and deliverables., • Proven experience managing client relationships and contributing high quality work on project teams, strongly preferred., • Fluency with MS Office Suite, advanced PowerPoint skills preferred. Familiarity with research tools preferred. Work Location This is a full-time position based in our Alexandria, VA or Chicago, IL office. Purple Strategies offers a hybrid model and seeks employees who are comfortable working in the office three days a week. How To Apply Please submit your resume and cover letter online at purplestrategies.com/join-our-team/ Purple is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

Job DescriptionCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description The Royal Service Agent’s primary responsibility is to serve as a communication liaison for guests, (both internal and external) requiring information relating to all aspects of the hotel including: meeting guest requests, taking and placing in-room dinning orders, making hotel, meal and tour reservations, placing wake up calls, placing requests in the Royal Service Program. The Royal Service Agent will take ownership of the caller’s request and ensure follow up according to the hotel’s standards. Responsibilities: • Be an ambassador of Fairmont Washington, D.C., Georgetown by providing an excellent first impression., • Greet all guests courteously, using the guest’s name whenever possible., • Communicate internal and external guest requests via Alice system., • Ensure all requests logged in Alice are followed up according to the hotel’s standards., • Deliver all wake up calls within 2 minutes of the requested time in a polite manor, • Ensure knowledge of the Washington D.C. area., • Provide guests and residents with accurate information about the city and things to do., • Be familiar with major highways and roads around city so as to direct guests without any challenges – Provide map with clear indications for requested directions when necessary., • Use vendors specified by Fairmont Washington, D.C, Georgetown (Limousine, florist, water taxi, city tour, etc.)., • Promote enthusiasm for local activities and sites, providing accurate descriptions of places of interest., • Be knowledgeable about all room types and rates., • Provide information about hotel services., • Promote internal outlets (Restaurants, etc.)., • Enroll new Loyalty members, • Be familiar with regular guests and residents and their requirements., • Be familiar with and follow the VIP procedures., • Update registration cards, ensuring that all guest histories are linked and updated correctly in the different systems., • Maintain accurate records of all internal and external guest requests., • Handle all guest inquiries with efficiency and follow-up within 20 minutes, • Escalate issues to the Front Office Manager as needed, • Handle and distribute faxes, voice messages, written messages and packages for internal and external guests., • Maintain excellent communication within the Royal Service department as well as with all other departments., • Maintain a good relationship with all colleagues from all departments., • Participate in meetings., • Be flexible about working extra hours as needed., • Take action independently to assist other colleagues or other departments when they are in need. Let manager on duty know if they are stepping away from main duties to assist an outlet or any other department., • Be familiar with the hotels rooming procedure and assist as needed, ensuring all guests are escorted to their room/suite/Gold lounge and full hotel tour is conducted., • Adhere to and promote the Company’s Health & Safety policies to ensure a safe work environment and be knowledgeable about all safety & emergency procedures., • Ensure all necessary working tools and stationary is sufficient., • Alert the senior member, Director of Front Office, or the relevant Department of any problems that may occur during a shift., • Ensure that any compliments or complaints that are received are dealt with promptly in a polite and efficient manner and are entered into the Duty Manager’s Report., • Ensure that the handover shift is smooth and complete, especially for the night shift., • Comply will all new/changing property or department specific procedures, • Complete the duties on the reception/cashier checklists., • Be able to handle efficiently and effectively any queries arising from guest’s accounts., • Competitive Salary, • Paid Time Off, • Medical, Dental and Vision Insurance, 401K, • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies, • Opportunity to develop your talent and grow within your property and across the world! Qualifications Qualifications: • Excellent written and verbal communication skills, • Must have excellent written and verbal communication skills, second language is an asset., • Excellent telephone manners, telephone voice, organized and detail oriented, • Strong typing and clerical skills, and ability to multitask, • Past experience as a telephone operator a plus. Must be proficient in Microsoft Office., • Strong interpersonal skills and English communication skills., • Must be capable of carrying a minimum of 30 pounds, standing/sitting for long periods of time, Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs (Opera) and Windows; MS Office Suite an asset., • Prior experience in customer service an asset., • A passion for guest service., • Excellent team spirit., • Ability to handle many conflicting priorities at any given time., • Ability to work well under pressure., • Must be willing to work all shifts (incl. overnight shifts). Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Genesis Consulting is seeking a Customer Relationship Manager with expertise in account management and agency coordination transitioning to the new ETSNext system. As the Customer Relationship Manager for the GSA ETSNext project, you will drive the strategic vision and implementation of a transformative travel and expense management system for federal agencies. This role demands a comprehensive understanding of travel and expense (T&E) software implementations and integrations, focusing on aligning system capabilities with agency-specific requirements. The successful candidate will act as a strategic partner, ensuring that the ETSNext system is effectively adopted and utilized across different federal agencies. Duties, Responsibilities, & Skills: Duties and responsibilities include but may not be limited to: · Support the implementation of the ETSNext T&E solution across various agencies, ensuring compatibility with federal financial management systems and adherence to operational policies. · Maintain a strategic partnership with agency clients by engaging in detailed discussions to identify and address high-level system issues. · Serve as a technical authority to validate claims regarding system capabilities and monitor service delivery against contractual standards. · Facilitate communication between agencies and managed service provider to ensure that system integrations meet functional and regulatory requirements. · Actively engage in knowledge sharing about system updates, new features, and industry best practices in T&E management. · Support technical assessments to verify the configuration and customization of the T&E system according to FIBF standards and specific agency needs. · Provide continuous training and support to agency teams to enhance their operational efficiency with the ETSNext system. Knowledge and Skills: · Exceptional account management skills, highly capable of fostering relationships and managing strategic visions and interactions with agency stakeholders. · Effective communication skills for handling critical information exchanges and resolving system-wide issues in a strategic manner. · Expert project management skills. Adept at using common project management schedule software and tracking tools for logging and reporting status on issues, actions, and risks. · Analytical ability to process and apply new project management information in a way that is meaningful and actionable for stakeholders and collaborators. · Comfortable with waterfall and agile management methods with routine task elaboration and re-prioritization based on new information, and adapting plans to meet project deadlines. · In-depth knowledge of T&E system configurations, inputs, and integrations, particularly in the context of the federal government. · Proficient in financial and HR system integrations pertinent to T&E management, focusing on user impact and experience. · Analytical ability to process and apply new information in a way that is meaningful and actionable for users. Requirements · Minimum of seven (7) years’ experience in duties associated with T&E solutions · Strong account management and leadership capabilities · Experience working with Federal Agencies in multi-vendor, scaled Agile environments · (Preferred) Knowledge of Federal Travel & Expense regulations and policies · Cloud-Based SaaS Platform: Experience in centralized cloud configuration and management, meeting scalability and flexibility needs for multiple federal agencies. · (Preferred) Platform Components: Familiarity with tools and functionality such as: o SAP Concur SaaS for travel and expense o Cornerstone for data and reporting and mid-office ticket functionality o MuleSoft API Gateway for integration o Groupize for Surge Blanket Travel o Everbridge for Duty of Care o WalkMe for digital adoption and user guidance Minimum Education: · Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or another related field. Required Certifications: · None required; SAFe or Agile preferred Other: · Must be a US Citizen · Must be able to obtain a Public Trust Clearance · Must have a clean record and pass Criminal Background Check

Job Description La Clínica del Pueblo Job Description Job Title: Patient Access Representative I (PAR I) Department: Patient Services – Clinical Operations Supervisor: Health Center Manager Location: Onsite in Washington, DC Classification: Non-Exempt/Hourly Synopsis: At La Clinica del Pueblo, the Patient Access Representative I (PAR I) plays a fundamental role daily by supporting a range of tasks to ensure smooth operations. Patient Access Representative I serve primarily as the entry point for answering incoming phone calls received through our Contact Center and scheduling appointments for our clinical and mental health services. Patient Access Representatives I must display excellent customer service, communication, interpersonal, and organizational skills, and the ability to handle a high volume of calls in a fast-paced environment. This role facilitates accessing care via telephone, messages through the patient portal, and distribution of telephone encounters. Qualifications Required Education and Experience • High School diploma, G.E.D. or equivalent., • One (1) year of exceptional internal and external customer service and ability to work with diverse, underserved populations and the LGBTQ+ community., • One (1) year of experience with insurance verification and benefits eligibility. In place of one (1) year of experience, a combination of understanding and articulating insurance benefits and willingness to learn., • Ability to follow La Clinica’s Standard Operating Procedures (SOPs) and adhere to Scheduling Guidelines. Preferred Education and Experience • One to three (1-3) years of experience in a healthcare or call center preferred., • Multi-line phone system; Dialpad a plus. Excellent verbal and written communication, professional telephone manner, interviewing, and interpersonal skills to interact with patients, families, members of the health care team, and external agencies., • Analytical and critical thinking skills to resolve conflicts and problem-solving to meet the patient’s needs. Data entry skills with the ability to check the accuracy of detailed work., • Maintain high productivity and work well in a team environment., • Compassion to assist patients and caregivers in challenging situations., • Strong organizational skills to keep patient information confidential and organized., • Problem-solving skills for scheduling conflicts, missing documentation, and other challenges., • BLS or CPR certification or willingness to obtain within 90 days of employment. Preferred Skills/Abilities/Certifications/Licenses • Knowledge of medical terminology and practices., • Ability to maintain patient confidentiality and adhere to HIPAA regulations and PHI., • Ability to function in high-volume, multiple-task environments in a closely shared workspace. Primary Essential Duties and Responsibilities • Ensures that all documentation provided to the patient is correctly filled out and signed by the responsible party according to the workflow. Answer any questions as needed., • Attends required all-staff meetings and LCDP activities training to increase/maintain skills and complete competency checklists within 90 days of employment and annually. Participates in disaster programs and monthly drills as appropriate., • Maintains current professional skills and continues professional growth to enhance the performance and image of the organization., • Actively participates in the Patient-Centered Medical Home (PCMH) change process to support the organization’s transformation., • Participating in ongoing training to stay updated on medical procedures, policies, and regulations., • Completes assigned tasks and responsibilities within established guidelines and scope of practice., • Collaborating and communicating with clinical staff to ensure smooth patient flow and efficient service delivery., • Ability to communicate affirmingly, respectfully, and efficiently with staff and patients., • Adheres to La Clinica del Pueblo’s Code of Ethical Standards, ensuring excellent internal and external customer service and patient experience throughout all interactions., • Enforce LCDP’s policies and procedures to patients; seek management support as required., • Performs other tasks as needed under the direction of the Health Center Assistant Manager. Front Office Customer Service • Checks patients in for their appointments., • Assisting patients with pre-registration and insurance verification., • Informs, collects, and processes patient payments, including SFS, account balances, copays, diabetes supplies, prenatal vitamins, and patient donations. Refer patients to the billing department for payment plans or insurance-related inquiries. Reconciles daily cash reports., • Provide educational materials related to their visit., • Enrolls and directs patients to the patient portal; reminds established patients that they can access their medical information and request appointments and medication refills., • Complete administrative tasks, including reviewing and managing tasks assigned to the Patient Access Representative team., • Schedule the patient’s follow-up and any upcoming pre-visit laboratory orders - schedule the patient’s next appointment(s) and necessary laboratory tests before the next visit according to the protocol of each condition or as directed by the provider., • Ensure patients have necessary referrals, appointment summaries, prescriptions, scheduled follow-up appointments, recall system entry, and any required documentation before departure. Contact Center • Handle multi-line telephone systems courteously, directing calls to the relevant team and documenting patient interactions in telephone encounters (TE) in electronic health records (EHR)., • Promptly respond to incoming calls, Healow messages (Patient Portal), voicemails, pharmacies, and outside agencies seeking assistance, ensuring exceptional service delivery., • Contact unconfirmed patients on the schedule for whom eCW has not reached out for confirmation., • Assisting patients with pre-registration and insurance verification., • Schedules ASL and language interpreters when appointments are scheduled., • Manage appointment status calls, including rescheduling and cancellations of medical appointments., • Enrolls and directs patients to the patient portal; reminds established patients that they can access their medical information and request appointments and medication refills., • Coordinate pending provider recalls and arrange appointments accordingly., • Completes pre-registration for patients, schedules appointments with Patient Access Representative II, and advises patients on necessary documentation to complete the registration process, including insurance enrollment or renewal requirements., • Adhere to La Clinica’s Scheduling Guidelines when booking the Clinical Services and Mental Health team templates. Communicate all unforeseen challenges to the Health Center Manager. Physical Requirements • Prolonged periods of sitting at a desk working on a computer and handling a high volume of incoming and outgoing calls.

Job DescriptionSalary: $40k - $50K starting salary ServiceMaster NCR has been a leader in disaster response services in the DC Metro area for over 38 years. We specialize in water damage restoration, mold remediation, hoarding and bio-hazard cleanup, and more. If you are looking for a role within a collaborative and supportive work environment, apply today! We are seeking a proactive and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for managing jobs throughout the restoration and reconstruction process, ensuring timely and accurate communication with customers, insurance agents, and internal team members. Location: On-Site - Alexandria, VA Fast Interview and Hiring Process. Job Description As the first point of contact for all incoming calls, the Service Coordinator is responsible for speaking with the customer, ongoing customer follow-up, handling service complaints, logistics of dispatching field personnel to jobs while ensuring that job task deadlines are met. The Service Coordinator will be responsible for daily follow-up to ensure that all required documentation, estimates, and procedures are followed according to required program guidelines. Responsibilities include: • Answering customer calls and addressing their inquiries, • Scheduling and assigning technicians for service appointments and estimates, • Learning and understanding theclaims flow process Water Mitigation, Mold Remediation, Reconstruction, and other work, • Manages data entry for each claim from the First Notice of Loss through to the completion of the jobin the CRM system, • Daily review ofcompliancetasksand alljob tasks are completed on time, • Monitor and update jobs inthe required operating systemmaking sure the job flows efficiently through theclaimsprocess, • Ensure that uploading photos, and other documents are appropriately described/titled and uploaded in real-timeandFollowup to get missing required data from homeowner and insurance/mortgage information not obtained onthe initialcall, • Manages Customer Service issues and complaints, documenting actions and resolution, • Client Care Calls ensure constant, often daily, communication with the customer, may communicate with the adjuster, • Ensure daily notes are entered in all jobs, contacting relevant participants and escalating to the department manager as required Requirements • Comfortable speaking on the phone and guiding customers through stressful events., • Attention to detail and availability to work in a fast-paced environment, • Proficiency in Google Workspace and/or Microsoft Office Suite, • Comfortable learning new software programs, • Excellent communication skills, both written and verbal., • Ability to multitask, prioritize tasks, and manage time effectively, • Strong organizational skills and the ability to maintain confidentiality and professionalism, • Experience in restoration, construction, or related service industry is a plus.

Job Description Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 230 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit . BMC has a great opportunity for a motivated and well-rounded Senior Maintenance Technician to work for a growing organization that values its employees. The Residential Maintenance Technician performs general maintenance relating to plumbing, carpentry, electrical, HVAC units and preventative maintenance for the Valo and 1600 Penn properties in NW DC, approximately 300 units. You will be asked to complete a maintenance assessment during the interview process. Primary Responsibilities* • Properly use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices, • Perform routine preventive maintenance to ensure that building systems operate efficiently and that the physical condition of the building does not deteriorate, • Inspect, operate, or test machinery or equipment to diagnose machine malfunctions, • Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment, • Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment, • Repair building fixtures including lights, locks, windows, doors, screens, walls, floors, gutters and drains, • Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures, • Operate and perform routine maintenance and repairs on HVAC equipment and related systems, • Perform general cleaning function as required by the Maintenance Supervisor. Promptly report to Maintenance Supervisor any conditions requiring maintenance or cleaning observed, • Set up and operate machine tools to repair or fabricate machine parts, jigs, fixtures, or tools, • Fabricate or repair counters, benches, partitions, or other wooden structures, such as sheds or outbuildings, • Install equipment to improve the energy or operational efficiency of residential or commercial buildings, • Perform routine maintenance on boilers, such as replacing burners or hoses, installing replacement parts, or reinforcing structural weaknesses to ensure optimal boiler efficiency, • Maintain curb appeal and provide grounds keeping services, such as landscaping and snow removal, • Refurbish vacancies within the time limit prescribed by the Maintenance Supervisor, minimizing turnaround time on vacant units, • Handle resident service requests within the timetable prescribed by the Resident Manager, • Implement the company's Preventive Maintenance Program, • Coordinate sub-contractors work that may be required. Then inspect the completed subcontractors work, • Maintain shops, storage areas, etc. in a neat and organized manner, • Inspect building daily for light bulb replacement, life and safety issues and any hazards, • Pick up supplies and run work-related errands (e.g., trips to the main office, bank, supply house) for the Manager, • Perform on-call duties after hours, at assigned property and/or neighboring properties, as needed, on a rotational basis, based on business needs, • Other duties as trained for and are qualified to do, • Excellent attendance and certain physical demands (e.g. lifting up to 50 lbs. regularly) are required to perform the essential functions of this position, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above. Knowledge, Skills, and Abilities • Reliable, • Strong problem-solving skills, • Strong time management and organizational skills, • Ability to accept responsibility and accountability for their actions, • Ability to perform work accurately and thoroughly, • Ability to pay attention to the minute details of a project or task, • Ability to identify and correct conditions that affect safety, • Ability to work in a fast-paced, multi-entity environment, • Ability to multi-task and follow through, • Ability to work under pressure, • Ability to communicate effectively with others, • Ability to actively listen to, convey, and understand the comments and questions of others, • Ability to work effectively as a team contributor on applicable assignments, • High School Diploma, • At least four years previous experience, • Experience with Class A properties and new appliances, • Associate's Degree (two-year college or technical school), • CAMT At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $29 to $33 per hour (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. For a summary of BMC's employment benefit offerings, please click here. Bernstein Management is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.