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Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The HVAC Service Technician I is responsible for completing a variety of tasks associated with quality repair and maintenance of residential HVAC equipment. The HVAC Service Technician will receive routed work from dispatch, will respond to service calls in a timely manner and perform work to the company’s quality expectations. This individual will be expected to participate in the rotating on-call schedule and accept off shift work during peak workload when needed. All technicians will promote warranty products to American Water customers. This role requires the use of a valid driver’s license to drive a company vehicle and must be refrigerant certified. This individual will be responsible to work and drive safely at all times. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in northwest Indiana and requires regular travel to customer home locations. Job Duties/Responsibilities * Understands and comply with all safety policies including calibrating gas Sensit tool every month. * Responsible for reclaiming refrigerant for clean and check technicians in his/her territory during the air conditioning season. * Able to complete most repairs to furnaces, condensers, humidifiers and accessories with no assistance. * Able to complete minor repairs on Hydronic systems including maintenance, pump repair or replacement, zone valve repairs, air purging, standard heat exchangers, evaporator coils and seasonal start-up of the system. * Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring. * Thoroughly understands and complies with the inventory policies and procedures. Accountable for use of inventory involving his/her work. * Able to complete all tasks sent to him/her via FSA app including billing customers correctly, ordering parts and materials needed for job completion and handling paperwork properly, timely and legibly. * Must be able to cycle count inventory upon procurement’s request. * Ability to utilize a variety of analytical techniques to solve problems. We’re Excited if this is You! Experience and Qualifications of the Role • HVAC certification or vocational/skill training experience in HVAC in lieu of certification., • Minimum 3 years of HVAC experience preferred. Computer Skills Needed to Perform the Job • Proficiency in Microsoft and Google Suites (Outlook, Excel, Word, Teams)., • iPad use. Education • High School diploma, GED, or equivalent work experience required. Certificates, Licenses, Registrations • PA Certification Type 1 and 2 or Universal required, OR equivalent vocational skill/training experience. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well-being. The base pay range for this position is $20.43 - $27.64 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicates Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Are you seeking a fulfilling emergency medicine position that offers exceptional pay, professional autonomy, and meaningful support to the Aurora community while maintaining a healthy work/life balance? Join ApolloMD at Rush Copley, where you ll practice at a prestigious hospital system, sure to fit your preferences. This is your chance to be part of something bigger while still being valued as an individual. Why Practice with ApolloMD? ApolloMD is a physician- and APC-operated multispecialty practice that partners with top-tier hospitals, teaching institutions, and health systems. We provide a strong national network of support without sacrificing your autonomy. Our clinicians enjoy: Clinician-Owned: Independent group no outside ownership or private equity. Full-time clinicians have the opportunity to become an owner. Autonomy & Work-Life Balance: We believe in empowering physicians, not micromanaging them. Clinician Support: Access to mentorship, professional development, and a network of experienced leaders. Award-Winning Workplace: Named one of the Top 100 Workplaces for 2025 by USA Today Rush Copley Medical Center - Aurora, IL Annual Patient Volume: 50,000 ED Beds: 33 (19 Main ED and 14 Express Care Beds) Documentation: EPIC Admission Rate: 16% ACLS ATLS PALS required Physician Coverage: 59 hours (Five 10-hour Shifts/One 9-hour Shift) APC Coverage: 50 hours (five 10-hour Shifts) Emergency Medicine Residents BC/BE ABEM or AOBEM Community Medicine training site for Rush EM Residents Group Average $234 per hour Rush Copley Medical Center - Yorkville, IL Annual Patient Volume: 12,000 ED Beds: 8 Documentation: EPIC Physician Daily Coverage: 24 hours $180-$200 per hour A Model Designed for Flexibility & Growth As an independent contractor, you ll benefit from: Greater income control and special tax incentives Freedom to customize your health benefits Access to retirement tools like a Solo 401(k) or SEP IRA Professional financial guidance to help you plan for long-term success

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The HVAC Service Technician I is responsible for completing a variety of tasks associated with quality repair and maintenance of residential HVAC equipment. The HVAC Service Technician will receive routed work from dispatch, will respond to service calls in a timely manner and perform work to the company’s quality expectations. This individual will be expected to participate in the rotating on-call schedule and accept off shift work during peak workload when needed. All technicians will promote warranty products to American Water customers. This role requires the use of a valid driver’s license to drive a company vehicle and must be refrigerant certified. This individual will be responsible to work and drive safely at all times. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in southern Chicagoland and requires regular travel to customer home locations. Job Duties/Responsibilities * Understands and comply with all safety policies including calibrating gas Sensit tool every month. * Responsible for reclaiming refrigerant for clean and check technicians in his/her territory during the air conditioning season. * Able to complete most repairs to furnaces, condensers, humidifiers and accessories with no assistance. * Able to complete minor repairs on Hydronic systems including maintenance, pump repair or replacement, zone valve repairs, air purging, standard heat exchangers, evaporator coils and seasonal start-up of the system. * Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring. * Thoroughly understands and complies with the inventory policies and procedures. Accountable for use of inventory involving his/her work. * Able to complete all tasks sent to him/her via FSA app including billing customers correctly, ordering parts and materials needed for job completion and handling paperwork properly, timely and legibly. * Must be able to cycle count inventory upon procurement’s request. * Ability to utilize a variety of analytical techniques to solve problems. We’re Excited if this is You! Experience and Qualifications of the Role • HVAC certification or vocational/skill training experience in HVAC in lieu of certification., • Minimum 3 years of HVAC experience preferred. Computer Skills Needed to Perform the Job • Proficiency in Microsoft and Google Suites (Outlook, Excel, Word, Teams)., • iPad use. Education • High School diploma, GED, or equivalent work experience required. Certificates, Licenses, Registrations • PA Certification Type 1 and 2 or Universal required, OR equivalent vocational skill/training experience. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total well-being. The base pay range for this position is $20.43 - $27.64 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicates Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary: We are seeking a Director of Digital Product to lead the end-to-end product strategy for our customer-facing digital experiences across web, mobile, and self-service channels. This senior role holds portfolio-level ownership, drives cross-functional influence, and carries direct accountability for customer experience, digital adoption, and revenue-adjacent outcomes. The Director will operate as a hands-on product manager while also guiding and developing other product managers, ensuring strategic alignment, high-quality delivery, and customer-centric excellence across all digital touchpoints. This role will be based in our Naperville IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but not limited to: Product Strategy & Ownership • Define and execute the product vision and strategy for customer-facing digital experiences across acquisition, onboarding, servicing, claims, and account management., • Translate business goals into a prioritized, outcome-driven roadmap., • Lead customer research for all digital journeys; serve as the Voice of the Customer across digital channels., • Identify, size, and prioritize customer and business problems using qualitative research, funnel analytics, and behavioral data., • Own the digital product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic alignment., • Define product features, end-to-end journeys, and acceptance criteria; establish KPIs and validate performance post-launch., • Partner closely with Engineering Managers to plan delivery, manage trade-offs, and ensure high-quality execution., • Design and run A/B tests, multivariate tests, and pilots to drive improvements in conversion, engagement, and self-service adoption., • Act as the SME for digital customer experience, journey design, and modern product practices., • Influence without authority across Technology, Marketing, Operations, BI, Finance, and other teams to align on priorities and outcomes., • Communicate clearly with senior leadership on strategy, progress, risks, and business impacts. We're Excited if this is You! Experience and Qualifications of the Role: • 6+ years of Product Management experience with ownership of customer-facing digital products at scale., • 5+ years of experience of direct people management experience leading Product Management teams with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Experience managing multiple web properties and platforms with significant traffic and transaction volume., • Proven success leading digital transformation within Agile product environments., • Strong discovery and journey-mapping capabilities; you lead with problems, not solutions., • Deep understanding of human-centered design, digital funnels, and behavioral analytics., • Hands-on expertise with experimentation and data-driven decision making., • Operates at a principal level with high autonomy and high accountability., • Demonstrated ability to influence senior stakeholders and align cross-functional teams., • Clear, direct, and transparent communication style; thrives in complex, fast-paced environments., • Strong understanding of modern digital architectures, analytics platforms, and front-end technology., • Experience collaborating closely with design systems and front-end engineering teams., • Experience with Salesforce-integrated digital experiences a strong plus., • Background in subscription or membership-based businesses a strong plus. Education • Bachelor’s degree or equivalent experience required. Certificates, Licenses, Registrations N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $197,285 - $280,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Problem Solving: Uses rigorous logic and methods to solve complex problems; probes beyond obvious answers; excels in analytical thinking and identifying hidden issues. Strategic Agility: Thinks ahead and anticipates future trends; can articulate credible visions and create breakthrough strategies. Action Orientation: Enjoys working hard on challenging problems; balances thoughtful planning with decisive execution; seizes opportunities proactively. Functional / Technical Skills: Brings deep product expertise and technical fluency to deliver at a high level. Organizational Agility: Understands how organizations function; navigates both formal structures and informal networks effectively; adapts to varied organizational cultures.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead Product Manager supporting the Contact Center will the end-to-end product strategy for Customer Contact Channels and Salesforce-based agent workflows across Contact Center and Claims. This is a senior role with platform-level ownership, heavy cross-functional influence, and direct accountability for Customer Experience, Agent Experience, and operational outcome. Role is expected to perform as product manager and also guide other product managers. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and execute a clear product vision for agent workflows across Salesforce and Amazon Connect, aligned to CX, efficiency, and cost outcomes., • Translate business goals into a prioritized, outcome-driven roadmap., • Own customer and agent research for Contact Center and Claims experiences; operate as the Voice of the Customer and Agent., • Identify and size customer, agent, and operational problems using qualitative research and quantitative data., • Partner with Operations, CX, Marketing, BI, and Data Science to ensure problem statements are data driven and aligned., • Lead the product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic fit., • Define features, workflows, acceptance criteria, and success metrics; validate outcomes post-launch., • Partner closely with Engineering Managers to plan sprints, manage tradeoffs, and ensure predictable delivery., • Design and execute experiments (A/B tests, pilots, phased rollouts) to validate hypotheses and de-risk investments., • Use data to continuously optimize agent workflows, customer journeys, and operational efficiency., • Act as the subject-matter expert for Contact Center and Claims workflows and customer/agent experience., • Influence without authority across Technology, Operations, Marketing, BI, Finance, and Data Science., • Ensure solutions scale, are maintainable, and reduce long-term operational complexity. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years in Product Management, with 3+ years owning Salesforce-based platforms and workflows., • Hands-on experience with Contact Center platforms (Salesforce Service Cloud, Amazon Connect)., • Proven experience leading digital transformation in an Agile environment., • Strong discovery muscle; you lead with problems, not solutions., • Deep understanding of human-centered workflow design for agents and operators., • Data-driven decision maker with experience running experiments and interpreting results., • Comfortable operating at principal level: high autonomy, high accountability., • Able to influence senior stakeholders and navigate competing priorities., • Direct, candid communicator who gives and receives feedback well., • Deep experience with Salesforce ecosystem strongly preferred., • Strong grasp of Agile (Scrum/Kanban) delivery models., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Salesforce, Jira, Fullstory. Education: • Bachelor’s degree in Engineering, Business, or equivalent practical experience. Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $129,795 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary Reporting to the Vice President of Strategy & Growth, the Senior Manager, Growth Marketing (Strategy) will focus primarily on developing and executing OHS cross-sell strategy. This will include ownership over existing cross-sell campaigns as well as innovation focused on new campaigns and go-to-market strategies to drive add-on purchasing behavior. We are seeking a highly analytical leader who will collaborate closely with internal teams across the business to drive cross-sell strategy and activation – this requires a general manager-mindset to take ownership of all aspects of cross-sell marketing. This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Identify opportunities to implement new, and refine existing, growth strategies to improve cross-sell and up-sell marketing taking a holistic view of the customer experience., • Analyze data and prepare and present quarterly and monthly business reviews to deliver insights, trends, and key takeaways of all cross-sell marketing campaigns, working in partnership with commercial finance, business intelligence and marketing analytics. Obtain the necessary visibility to manage cross-sell efforts on a daily, weekly, monthly and longer-term basis. Build accurate campaign forecasts – ensure they reflect all known inputs and variables. As we test new cross-sell tactics, ensure that we are instrumenting measurements and controls so that we can gauge our success., • Analyze performance trends and collaborate with cross-functional stakeholders to diagnose and proactively address issues or anomalies. Leverage customer data and market insights to refine marketing strategies and identify growth opportunities., • Test and validate new marketing strategies to upsell and/or cross-sell existing customers into additional products, including bundled offers, loyalty offers, and outbound dialing campaigns. Lead A/B testing to refine initiatives and improve conversion rates., • Partner with brand team to operationalize the customer value proposition – this includes key customer messages to help purchasers understand why having warranty products is important, as well as the breadth and depth of our home warranty product offerings. Cascade key value messaging across all touchpoints along the customer journey. Experience and Qualifications of the Role: • 5+ years of experience in growth marketing, performance marketing or product marketing (B2B2C experience a plus)., • Proven track record of successfully developing growth marketing plans / roadmaps, executing strategies, evaluating / measuring impact and achieving measurable growth., • Experience managing (or closely influencing / navigating) a P&L. Strong analytical skills, comfortable using BI tools (Looker experience is a plus) to build reports and extract data. Experience in Excel for analysis and modeling is highly desirable., • Expert knowledge of marketing processes, creative & marketing campaign execution (traditional and digital)., • Proficiency in analytics tools (Google Analytics, Tableau, etc.) and marketing platforms (HubSpot, Salesforce)., • Experience with loyalty programs and cross-selling / up-selling techniques., • Consulting and/or start-up experience a plus., • Comfortable operating independently – a confident problem solver, self-starter and communicator who is comfortable influencing others, including C-level executives., • Strong business acumen, analytically driven and detail-oriented with a roll-up-your-sleeves mentality. Computer Skills Needed to Perform the Job * Proficiency in Microsoft Office Suite (Word, Excel) * Proficiency in Looker (or similar BI / data analytics platforms) Education Bachelor’s degree or equivalent experience required, MBA preferred. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $125,000 to $160,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Drive for Results- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Strategic Agility- Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Customer Focus- Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Innovation Management- Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace. Intellectual Horsepower- Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile. Comfort Around Higher Management- Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can draft approaches likely to be seen as appropriate and positive.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Provider Performance Lead is responsible for managing the performance of service providers across a variety of trades based on key performance inputs from various segments of the Field Operations business. As an aggregator of operational performance data, the Provider Performance Lead drives improved performance through proactive provider relationship management that focuses on delivering quality services to HOS standards. Additionally, this role supports organic network growth through the conversion of out-of-network providers to preferred in-network providers. This role is instrumental in ensuring that both in-network and out-of-network providers consistently deliver high quality services to our customers while adhering to HOS policies, business processes and documentation standards. Although this position is home‑based, the ideal location for this candidate is Indiana, Illinois, or Ohio to support required in‑state field visits, as well as periodic travel to our corporate offices in Illinois. (Approximately 20% travel or as business needs require) Responsibilities include but are not limited to: • Establish and maintain business relationships with key 3rd party provider personnel at the operations, management, and owner levels., • Provide departmental updates, metrics reporting and data insights regarding provider and territorial performance., • Provide recommendations to the Field Operations Leadership team for operational improvement opportunities., • Establish business relationships necessary to receiving, gathering, and aggregating performance inputs that support provider management opportunities necessary to ensuring efficient operation of internal business processes., • Develop reporting and process analytics that identify favorable and unfavorable trends in claims and provider performance. Experience and Qualifications of the Role • 5+ years of progressive customer service experience or equivalent/related work experience., • 3+ years plumbing, HVAC, and/or electrical trades experience., • 3+ years home utility/repair program field support., • Previous experience with external business relationship management, claims, and provider support functions., • 2+ years demonstrated training, monitoring, and coaching to deliver results for multiple business groups., • Repair trades (HVAC, appliance, plumbing, electrical trades, etc.), • 4+ years demonstrated accountability monitoring., • 4+ years demonstrated relationship management experience., • In depth knowledge of outside water and sewer, HVAC, appliances, electrical trades, or plumbing. Computer Skills Needed to Perform the Job • Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook)., • Able to learn and maneuver different software systems uses to perform daily jobs. Education • Bachelor’s degree in business or related field preferred or equivalent experience required., • High school diploma, GED, or equivalent and five (5+) years of experience in related business environment. Certificates, Licenses, Registrations • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $54,060 - $77,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a skilled and experienced Senior Financial Analyst to join our Commercial Finance team and – along with our Senior Finance Manager – support our Commercial, Pricing, and Growth functions. In this role, you will act as a co-pilot to the business – translating operational data to financial impact and using that knowledge to help brainstorm, model solutions, and find opportunities for growth and efficiency. This Hybrid role is based in our Naperville, IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities • Be a valued Commercial Finance contact for functional area’s activities, using financial best practices and your unit economic understanding to help solve business problems and find avenues to drive business growth and cost savings., • Partner with our Business Development team and the Senior Finance Manager to create business cases for prospective new partnerships and implement operational and financial tracking of those partnerships once they launch., • Partner with our General Management & Operations team, Existing Partnerships team, and the Senior Finance Manager to identify, analyze, and model levers to drive partner growth and renewal opportunities., • Assist Senior Finance Manager and Pricing team with pricing analysis, scenario modeling, and reporting., • Prepare materials and commentary for executive-level weekly & monthly business reviews and assist Senior Finance Manager in preparation of quarterly Board of Director materials., • Develop functional KPIs that link back to the financial plan of the company, working with the Business Intelligence team to continuously improve our reporting infrastructure.We're Excited if This is YouExperience and Qualifications of the Role, • 4+ years of progressive experience in a finance role., • Top tier financial modeling skills, including from scratch build and analysis., • Insatiably curious, excellent analytical and problem-solving skills., • Confident and professional, with the ability to communicate clearly and effectively both within finance and across different operational areas. Computer Skills Needed to Perform this Job, • Proficiency in Microsoft O365 (Excel, PowerPoint), with expertise in basic Microsoft Excel functionalities (e.g. LOOKUPS, INDEX/MATCH, SUMIFS) and corresponding Excel shortcuts., • Proficiency in Looker or other data analytic platforms (preferred; can train). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $86,445 - $110,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary This position is a key member of the Accounts Payable team, responsible for supporting unclaimed property filings, vendor maintenance, corporate card program, and expense policy compliance. The Lead collaborates closely with Accounting, Procurement, and Legal to maintain strong internal controls, mitigate risk, and driver operational efficiency. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Prepare and submit annual unclaimed property reports to applicable states, ensuring accuracy and timely filing., • Serve as the subject matter expert for creating and maintaining vendor information in the enterprise resource planning vendor master, including the collection and verification of vendor documents such as tax forms and banking details., • Support 1099 filing to the IRS, reviewing vendor payment data to ensure completeness and accuracy after forms are generated., • Serve as a backup for bi‑weekly payment runs across payment types and validate the payment file for accuracy, completeness, and proper approvals prior to final submission., • Serve as a backup for creating and maintaining direct deposit (ACH) payment information for daily customer reimbursements., • Oversee the day‑to‑day administration of the company’s corporate purchasing card (P‑Card) program, ensuring adherence to policy, compliance standards, and internal controls., • Provide Brex system onboarding training for new credit card holders/employees and refresher training for existing users on card usage, receipts, reconciliation, and system submission processes., • Recommend policy updates based on audit findings, usage trends, compliance risk, or changes in business needs., • Identify opportunities to automate manual steps in reconciliation, reporting, or auditing, • Assist with monthly close & audit functions as required., • Ad HOC and other AP related projects and other duties as assigned. We're Excited if this is You! Experience and Qualifications of the Role: • 6+ years related/relevant professional work experience., • Exceptional attention to detail with the ability to identify discrepancies and drive corrective action., • Experience with vendor master data, Travel & Entertainment audit processes, and procurement systems., • Strong communication skills and ability to influence cross-functional partners., • Ability to enter data accurately and good mathematical skills are essential., • Experience in Microsoft Excel, including being able to create, format and manage spreadsheets required., • Must be organized, able to work in a fast-paced environment and handle multiple tasks with precision and thoroughness., • Demonstrate excellent customer service skills., • Strong interpersonal skills, with an emphasis on initiative, knowledge sharing, team building and decision making. Computer Skills Needed to Perform the Job: • Proficient PC skills including Microsoft Office tools (Excel, Word, Outlook)., • Able to learn and maneuver different software systems used to perform daily tasks. Education: • High school diploma or equivalent experience required., • Associate’s Degree preferred (or equivalent experience). Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $25.09 - $39.90 USD Hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Communicate Effectively: Can clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything Accuracy: The ability to perform work tasks with precision and correctness, minimizing errors and producing reliable results. Strong attention to detail, consistency in output, thorough checking and verification of work, and precise adherence to established procedures. Drive For Result: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a motivated and detail-oriented Amazon Connect Engineer to support the implementation and optimization of Amazon Connect solutions across our contact center ecosystem. In this hands-on role, you will collaborate closely with senior engineers and cross-functional stakeholders to build scalable, efficient, and integrated cloud contact center workflows. The ideal candidate is passionate about cloud technologies, eager to learn, and comfortable working in a dynamic, agile environment. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Support the design and implementation of contact center solutions using Amazon Connect, including IVR workflows, routing strategies, bot development, Contact Lens, and queue configuration., • Assist in integrating Amazon Connect with third-party systems such as Salesforce, workforce management tools, Verint, ticketing systems, and reporting platforms., • Collaborate with senior engineers and business teams to translate business needs into technical requirements and functional flows., • Participate in the development of AWS Lambda functions and basic backend integrations using Python or Node.js to extend contact center functionality., • Conduct functional and user acceptance testing to validate new features and configurations in the Amazon Connect environment., • Monitor Amazon Connect environments for performance, reliability, and operational efficiency; troubleshoot and resolve issues under guidance., • Stay informed on Amazon Connect features and AWS services relevant to cloud contact centers, recommending improvements where appropriate., • Design and Solution integrations with other business systems, such as Oracle ERP and CRM, Salesforce, and Payment Gateway. Collaborate with cross-functional teams to ensure seamless integration of AWS services and Amazon Connect with existing systems., • Lead the design and implementation of complex AWS architectures, with a strong focus on Amazon Connect for contact center operations., • Provide application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshoot and resolve functional and performance-related issues., • Troubleshoot issues, provide recommendations, and oversee solution implementation in the areas of data integrity standards, data quality, and overall system usage., • Mentor and set an example for team members to foster a mindset of continuous improvement, professional development, and organizational engagement., • Provide technical expertise and input into overall cloud architecture, planning, and designs according to best practices and industry standards., • Create and maintain comprehensive documentation for systems, architectures, and processes. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of hands-on experience with Amazon Connect or in a related cloud contact center engineering role., • Experience creating and configuring contact flows, routing profiles, and IVR systems., • Basic understanding of AWS Lambda and DynamoDB for backend integrations., • Familiarity with Salesforce Service Cloud or similar CRM platforms., • Proficiency with at least one programming language (e.g., Python or Node.js)., • Exposure to DevOps practices and tools such as Git, Jenkins, or similar CI/CD tools., • Solid problem-solving skills and a strong willingness to grow technical and domain expertise., • Good verbal and written communication skills; ability to work effectively with cross-functional teams. Preferred Qualifications: • Experience with additional AWS services relevant to contact centers, such as Lex, Polly, Contact Lens, or S3., • Understanding of telephony fundamentals (e.g., SIP, WebRTC) and call quality metrics., • Familiarity with infrastructure-as-code (e.g., CloudFormation or Terraform)., • Experience supporting Amazon Connect integrations or migrations from platforms such as Avaya, Genesys, or Five9. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365 Education: • Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent experience. Certificates, Licenses, Registrations: • AWS Professional-level certifications (preferred). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $86,500 - $135,500 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty. Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Job Description Marklund in Geneva is hiring an Occupational Therapist Would you like to make a difference in the lives of others and be appreciated for what you do? Join us in making everyday life possible for individuals with profound disabilities and love your job! Marklund is seeking a highly motivated and mission-centered individual for the position of Full-Time Occupational Therapist. This position is based out of our Geneva facility. Responsibilities Include: • Provides and directs Occupational Therapy services to residents and students including assessment, goals, treatment plans, program planning and implementation, related documentation and communication., • Perform annual evaluation for IPP and IEP meetings, • Performs duties as clinical instructor for potential OT students and supervises COTAs, • Assists with aqua therapy and orthotics as needed, • Provides training and in-services to staff and caregivers on occupational therapy related topics as needed, • Adheres to applicable principles and practices of occupational therapy, Marklund policies and procedures and state regulations, • Please note that this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Who We Are: Marklund is a nonprofit organization that provides residential, educational and therapy services to infants, children, teens and adults with serious and profound developmental disabilities and special healthcare needs. With three residential locations – the Marklund Hyde Center in Geneva, the Marklund Philip Center in Bloomingdale, and the Marklund Wasmond Center in Elgin, it is currently home to nearly 178 residents. The Marklund Day School offers Multi-Needs and Life Skills programs for children and young adults with multiple medical needs, and those diagnosed on the autism spectrum. In addition, our Community Day Services program at each site is a therapeutic day program for adults who reside at Marklund and those who come in from the community. Marklund provides a rich culture where everything we do contributes to our mission of “making everyday life possible for individuals with profound disabilities.” Each and every employee’s job contributes to Marklund’s vision of providing a happy, safe purpose-filled life for every individual with intellectual and development disabilities, and is integral to enhancing the lives of the individuals we serve. As part of our private, not-for-profit network of services, you will learn what it’s like to have the individuals we serve not only change your career, but also change your life. Required Skills and Experience: * Licensed/Registered Occupational Therapist in Illinois * Possess current BLS CPR certification for Healthcare Workers * Valid Driver’s License * Experience with OT treatment, evaluations & IEP meetings required * Must be able to perform the essential functions of the job and to meet its functional and environmental requirements When you join the Marklund team, you receive the following: Compensation & Benefits we offer YOU Full-Time Employees: • Competitive Pay, • Medical, Dental and Vision Insurance Plans, • Flexible Spending Account (FSA), • Health Savings Account (HSA), • Company Paid Life Insurance for all FT employees, • Voluntary Life Insurance, • Voluntary Long-Term Disability, • Voluntary Short -Term Disability, • Paid Time Off (PTO)*, • *School Employees Receive “Closed Days” and Sick/Personal, • PTO Cash-In & Conversion Twice Per Year, • Tuition Reimbursement, • Extended Sick Bank, • Competitive pay, • Credit Union Membership, • Retirement Savings Plan – eligible upon hire, • Annual Employee Recognition Dinner and Celebration, • Years of Service Awards and Gifts beginning at 5 years, • Claire Haverkampf (founder) Annual Commemorative Award, • You Caught My Eye – Monthly Employee Award, • Thanksgiving Turkey, • Employee Referral Bonus Program, • We promote from within whenever possible, • You are paid while you train:, • In-House Training Programs, • Leadership Training Program As an equal opportunity employer, Marklund respects and supports diversity, equity and inclusion as part of our work environment. Are you ready to contribute to Marklund’s mission and vision, and become an integral part of enhancing the lives of the individuals we serve? Apply Today!

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary At Oncourse Home Solutions (OHS), our Contact Center Sales Agents are the driving force behind our revenue growth and quality customer engagement. As the voice of our brand, you will proactively sell home warranty and energy related products through inbound and outbound sales calls—all while creating exceptional customer experiences. This is a fully in office role (Monday – Friday) in our Naperville, IL location. Our collaborative, energetic office environment is a key part of our culture and success. We’re hiring immediately and this isn’t your typical call center sales role. Our performance-based commission structure rewards driven sellers who exceed goals while serving customers with integrity — the more you close the right way, the more you earn! Why Join OHS? • Competitive salary complemented by a results driven commission structure., • A supportive, energetic team culture that celebrates success., • Clear career growth opportunities within a rapidly expanding company. Sales & Customer Engagement: • Sell home warranty, protection plans, and energy related services to new and existing customers through inbound and outbound calls., • Identify customer needs and confidently recommend products that provide clear value., • Consistently meet and exceed daily, weekly, and monthly sales targets., • Deliver professional, consultative conversations that build trust and rapport., • Accurately document customer interactions, sales details, and follow-up actions in CRM systems., • Navigate multiple systems quickly while maintaining accuracy and strong attention to detail., • Collaborate with supervisors and coaches to continually improve performance, technique, and customer engagement. We’re Excited if this is You: Experience & Skills: • 2+ years of sales experience —in retail, contact center, or similar customer-facing environment., • Proven call center sales experience with service plans, home warranty products, or subscription-based offerings is highly valued., • Proven experience achieving or exceeding sales goals., • High energy, resilient, and motivated by earning commission., • Strong communication skills: verbal, written, and digital., • Comfortable following sales scripts, product guidelines, and structured workflows while maintaining a natural, customer-focused selling style., • Ability to multitask while maintaining accuracy and professionalism., • Drive revenue through high quality sales conversations (inbound & outbound)., • Follow standardized processes, scripts, and compliance guidelines., • Demonstrate strong product knowledge and articulate benefits effectively., • Maintain a thorough understanding of claims and transfer processes to support customer inquiries., • Contact center experience in a high-volume setting., • Familiarity with HVAC systems, home warranty products, or utility services., • Bilingual (Spanish)., • Experience with CRM platforms such as Salesforce or HubSpot. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being. Competencies Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked of balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Drive for Results - Can be counted on to exceed goals. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary We are seeking a highly technical Senior Salesforce Developer with deep platform expertise and hands-on experience implementing AI-driven solutions within Salesforce. This role requires strong architectural knowledge, advanced Apex development skills, integration expertise, and experience leveraging Salesforce AI capabilities including predictive, generative, and automation feature. The Senior Salesforce Developer will work closely with architects and product owners to understand business requirements and develop scalable solutions that meet those requirements. This role will be reporting to the Director, Salesforce and Integrations. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Develop enterprise-grade solutions on the Salesforce platform., • Build advanced solutions using:, • Apex (Batch, Queueable, Future, Schedulable), • Lightning Web Components (LWC), • Visualforce (where applicable), • Design complex data models, role hierarchies, sharing rules, and security architecture., • Develop dynamic UI solutions using LWC with advanced JavaScript (ES6+)., • Design and implement AI-driven solutions using:, • Salesforce Einstein (Prediction Builder, Discovery, Next Best Action), • Einstein GPT, • Salesforce Data Cloud, • Integrate external AI/ML services (OpenAI, AWS SageMaker, Azure ML) via REST APIs., • Build prompt-driven workflows using generative AI within Salesforce Flows., • Develop AI-powered automation for lead scoring, case classification, forecasting, and recommendations., • Implement real-time AI inference via Platform Events and asynchronous processing., • Work with structured and unstructured datasets for AI model training and insights., • Apply Responsible AI principles, data governance, and compliance standards., • Design Sales/Service Cloud solutions by working closely with application owners, business analysts, solution architects and product owners to build technology solutions to meet business needs., • Build custom solutions connecting Salesforce (Sales/Service Cloud) with Dispatch's field service platform or salesforce field service platform using Dispatch.me., • Support, maintain and improve the working of existing Sales/Service cloud applications for optimal functionality., • Build prompt-driven workflows using generative AI within Salesforce Flows., • Develop AI-powered automation for lead scoring, case classification, forecasting, and recommendations., • Implement real-time AI inference via Platform Events and asynchronous processing., • Work with structured and unstructured datasets for AI model training and insights., • Apply Responsible AI principles, data governance, and compliance standards., • Write high-coverage, bulkified unit tests and enforce code quality standards., • Conduct comprehensive testing of Salesforce Sales & Service cloud solutions to ensure proper functionality, usability, and adherence to best practices and industry standards., • Work with CI/CD pipelines using Azure DevOps, Copado., • Conduct code reviews and enforce secure coding best practices., • Stay up to date with the latest trends and advancements in contact center technologies, related tools to identify opportunities for improvement and innovation. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of IT experience, including dedicated Salesforce development across Sales Cloud, Service Cloud, and Experience Cloud platforms with strong Salesforce development and solution design skills., • Apex classes, Controllers and Triggers, • Lightning Web Components (LWC), • Visualforce, • SOQL & SOSL, • Experiencing configuring and customizing Workflows, Process Builder, Flow Validation rules and approval processes., • Extensive experience with customization on the Salesforce Lightning platform using declarative platform tools and platform events., • Integration: Experience with API-based integrations, middleware, or custom connectors., • Experience Working with Salesforce data model, security model, and sharing rules., • Experience building custom dashboards and reports., • 3+ years’ Designing and implementing AI-driven solutions using:, • Salesforce Einstein (Prediction Builder, Discovery, Next Best Action), • Einstein GPT, • Salesforce Data Cloud, • Ability to support multiple concurrent projects, both simple and extremely complex; prioritize activities and provide deliverables as planned., • Experience with Dispatch.me, invoicing, or field services is a plus. Education: • Bachelor’s degree in computer science, information technology, or equivalent experience. Certificates, Licenses, Registrations: • Salesforce Platform Developer II, • Salesforce Application Architect or System Architect, • AI Specialist certification, • Data Cloud Consultant, • Salesforce Certified Platform App Builder (nice to have), • Salesforce Admin certification We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $116,365 - $157,500 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars. Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Problem Solving - Is tolerant with people and processes; listens and checks after acting; tries to understand the people and the data after making judgments and acting; waits for others to catch up after acting; sensitive to due process and proper pacing; follows established process.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary Reporting to the CFO, the Director of Treasury leads the company’s treasury function, driving liquidity optimization, risk management, and capital structure compliance. This role partners with Finance, Accounting, Legal, and senior leadership to deliver accurate cash forecasting, efficient capital markets execution, and continuous process improvements aligned with strategic objectives. This role is based in Naperville, IL office. A regular in-office hybrid model (generally Tu - Th in office, M & F remote) is required, as our office environment is a key driver of our company culture and employee experience. Responsibilities include but are not limited to: • Lead and mentor team members., • Direct daily treasury operations: cash positioning, collections, disbursements, and funding., • Manage liquidity and deploy excess cash to maximize returns while ensuring operational needs., • Deliver accurate cash flow forecasts and weekly liquidity reporting to the CFO., • Oversee short-term investments and monitor performance., • Build and maintain banking and investment relationships; negotiate terms to optimize cost and service., • Develop funding strategies; manage debt issuance, repayment, and covenant compliance., • Identify and mitigate financial risks (interest rate, FX, credit, liquidity) through hedging strategies., • Enhance treasury policies, controls, and leverage technology for operational efficiency., • Lead treasury-related audits and ensure regulatory compliance., • Drive continuous improvement initiatives and mentor a high-performing team., • Prepare board-level and debt holder presentations; collaborate with Investor Relations as needed., • Manage corporate insurance programs, including annual renewals. We’re Excited If This Is You Experience and Qualifications of the Role • 6+ years in treasury or corporate finance leadership; 4+ years managing teams., • 4+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Expertise in debt management, risk mitigation, hedging, and cash flow forecasting., • Experience in private equity environments and complex debt structures., • Proven track record in financing transactions (recapitalizations, acquisitions/divestitures)., • Strong analytical, communication, and stakeholder management skills. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Ethics & Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead Product Manager will own the end-to-end product strategy for Claims workflows. This is a senior role with platform-level ownership, heavy cross-functional influence, and direct accountability for Customer Experience, Agent Experience, and operational outcome. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and execute a clear product vision for agent workflows across Claims platform, aligned to Customer Experience (CX), efficiency, and cost outcomes., • Translate business goals into a prioritized, outcome-driven roadmap., • Own customer and agent research for Claims experience and operate as the Voice of the Customer and the Agent., • Identify and size customer, agent, and operational problems using qualitative research and quantitative data., • Partner with Operations, CX, Marketing and Business Intelligence (BI) to ensure problem statements are data driven and aligned., • Create and execute the product roadmap and backlog; prioritize initiatives based on impact, effort, and strategic fit., • Define features, workflows, acceptance criteria, and success metrics; validate outcomes post-launch., • Partner closely with Engineering Managers to plan sprints, manage tradeoffs, and ensure predictable delivery., • Design and execute experiments (pilots, phased rollouts) to validate hypotheses and de-risk investments., • Use data to continuously optimize agent workflows, customer journeys, and operational efficiency., • Act as the subject-matter expert for Claims workflows and customer/agent experience., • Influence without authority across Technology, Operations, Marketing, BI, Finance, and Data Science., • Ensure solutions scale, are maintainable, and reduce long-term operational complexity. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years in Product Management, with 3+ years owning Salesforce-based platforms and workflows., • Hands-on experience with Salesforce Service Cloud., • Proven experience leading digital transformation in an Agile environment., • Strong discovery skills to lead with problems, not solutions., • Deep understanding of human-centered workflow design for agents and operators., • Data-driven decision maker with experience running experiments and interpreting results., • Comfortable operating at lead level: high autonomy, high accountability., • Able to influence senior stakeholders and navigate competing priorities., • Direct, candid communicator who gives and receives feedback well., • Deep experience with Salesforce ecosystem strongly preferred., • Strong grasp of Agile (Scrum/Kanban) delivery models., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Jira, Fullstory, Salesforce. Education: • Bachelor’s degree in Engineering, Business (or equivalent experience). Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $129,795 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who We are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary A Contact Center Sales and Service Advocate represents both Oncourse Home Solutions and our valued customers by providing reliable support, guidance, and solutions through inbound and outbound customer interactions. Agents work closely with supervisors and coaches to meet quality assurance standards for professionalism, communication, and customer engagement. Based in our vibrant Naperville, IL office, this in-person role (Monday – Friday) is central to our culture and customer experience. Candidates should consistently demonstrate the ability to resolve customer needs, provide compassionate assistance, and deliver exceptional customer experiences. Responsibilities include but are not limited to: • Sell home warranty related products and services to residential and commercial customers following quality standards, scripting processes and procedures as trained and documented in the company policy and procedure manual., • Navigate systems efficiently and enter data accurately while resolving customer needs., • Maintain a thorough understanding of claims and transfer processes. Adept at communicating the benefits of our suite of products and services, • Communicate and comprehend the product and service sales process when following up with customers on enrollment errors, • Reflect our company Values and contributes to our positive, results-driven culture, • Possess excellent interpersonal skills, diplomacy, and patience while interacting with customers, peers, management, and other departments. Comfortable with receiving coaching feedback and monitoring of calls., • Take personal responsibility, exploring opportunities to add value, contributing ideas, and participating in activities to continuously improve customer satisfaction and productivity., • Create and maintain personal/team sales goals daily, weekly, and monthly., • Maintain and exceed client and customer expectations through professional telephone interaction on inbound and outbound calls., • Demonstrate a personal commitment to promoting and providing exceptional customer service Experience and Qualifications of the Role • 2+ years of previous work experience in a fast-paced Call Center environment preferred, • Experience accurately capturing details of phone conversation on paper and in a computer, application preferred, • Experience with direct or suggestive selling preferred, • Proficient typing and computer application skills (minimum of 40 wpm), • Strong attention to detail with the ability to multitask while speaking with a customer on the phone., • Easily adapt to change while balancing multiple priorities, • Ability to work on a continuously flexible schedule including evenings, weekends, and holidays with punctuality and consistent work attendance. Current hours of operation are 6:00 am – 7:00 pm Monday – Friday and 6:00 am – 5:00 pm Saturday, • Motivation for sales, adhering to set computer guided scripts and procedures, • Excellent verbal and written communications skills, effective listening skills, and ability to identify needs through phone conversation. Preferred: • Demonstrated success exceeding KPIs, • Knowledge or familiarity with HVAC equipment and standard concepts, • Knowledge or familiarity with Home Warranty and services concepts, • Proven track record of exceeding quotas and business goals, • Proven ability to work successfully in a results-oriented environment, • Ability to handle a high call volume environment Computer Skills Needed to Perform the Job: • General computer proficiency and literacy, • Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams), • Familiarity with navigating CRMs and call-handling software Education • High School Diploma or GED required; Bachelor's degree or equivalent work experience preferred N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay for this position is $17.25 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected Competencies: Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked of balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Drive for Results - Can be counted on to exceed goals Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Lead UX will own the end-to-end experience strategy and design for customer-facing digital journeys and internal agent workflows across Contact Center and Claims. This is a senior individual contributor role with system-level ownership, deep cross-functional influence, and direct accountability for customer experience (CX), agent experience (AX), and usability-driven business outcomes. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Define and evolve the experience for customer digital journeys (web, mobile, self-service) and agent workflows (Salesforce, Amazon Connect)., • Translate business and operational goals into cohesive experience strategies and design principles., • Ensure consistency and coherence across customer- and agent-facing experiences., • Lead qualitative and quantitative research across customers and agents to uncover unmet needs, usability gaps, and workflow friction., • Partner with Product, CX, Operations, and Data teams to frame problems based on evidence, not assumptions., • Synthesize insights into clear journey maps, opportunity areas, and experience hypotheses., • Design end-to-end experiences, including journeys, workflows, interaction models, and service blueprints., • Create wireframes, prototypes, and interaction patterns that balance usability, scalability, and technical constraints., • Contribute to and evolve design systems and reusable patterns across digital and agent platforms., • Partner with Product and Data to design and evaluate experiments (A/B tests, usability tests, pilots)., • Use behavioral data and usability findings to iterative and improve experiences., • Validate designs through testing after and after launch to ensure outcomes are achieved., • Act as the subject-matter expert for digital and agent experience design., • Influence without authority across Product, Engineering, Marketing, Operations, and Data Science., • Ensure experiences are accessible, scalable, and maintainable over time., • Raise the UX quality bar across teams through critique, coaching, and clear standards. We're Excited if this is You! Experience and Qualifications of the Role: • 5+ years of UX design experience, including 3+ years' operating at lead or staff level., • Experience designing complex customer-facing digital products and internal enterprise/agent tools., • Proven experience supporting digital transformation initiatives., • Strong expertise in journey mapping, interaction design, and service design., • Deep understanding of human-centered design applied to both customers and operators., • Comfort working with ambiguity and shaping problems after solutions exist., • Comfortable operating with high autonomy and accountability., • Able to influence senior stakeholders and align teams around experience direction., • Direct, thoughtful communicator who gives and receives candid feedback., • Experience designing within Salesforce platforms, • Familiarity with Contact Center environments and workflow-heavy systems is a strong plus., • Strong understanding of accessibility, usability standards, and modern design systems., • Experience in subscription or membership-based businesses is a plus. Computer Skills Needed to Perform the Job: • Proficiency in Microsoft O365, Figma, Jira, Fullstory. Education: • Bachelor’s degree in Engineering, Design, HCI, or equivalent practical experience. Certificates, Licenses, Registrations: • N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $125,970 - $185,000 USD Yearly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Dealing with Ambiguity - Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending upon the situation; is seen as balanced despite the conflicting demands of the situation. Functional / Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary: The Senior Director of Contact Center Engineering will play a pivotal leadership role in transforming our enterprise contact center ecosystem. This leader will oversee engineering teams focused on contact center platforms, IVR, voice/data infrastructure, and AI-powered customer experience technologies. Reporting to VP Software Development and Digital Transformation the successful candidate will guide strategic investments, modernize legacy systems, and deliver robust, scalable, and customer-centric solutions across all contact center channels. This role will be based in our Naperville IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Develop and execute the strategic roadmap for the enterprise contact center platform, ensuring alignment with business goals and customer experience strategy., • Lead engineering and development teams across contact center technologies including ACD, IVR, CTI, workforce optimization (WFO), omnichannel routing, CRM integration, and conversational AI., • Partner closely with business units including Customer Experience, Sales, and Product Management to drive innovation in customer interactions and self-service capabilities., • Drive architectural modernization by optimizing Amazon Connect platform, Salesforce Service Cloud, and Experience Cloud, and implementing microservices, APIs, and real-time data flows., • Ensure operational excellence by maintaining high system availability, low latency, and strict adherence to SLAs for all contact center-related platforms., • Recruit, develop, and inspire a diverse and talented team of contact center engineers, architects, and operations leaders., • Collaborate with security and infrastructure teams to ensure platform compliance, data privacy, and regulatory readiness., • Champion agile practices, DevOps enablement, and iterative delivery to drive speed and quality., • Manage vendor relationships, evaluate partner technologies, and optimize total cost of ownership across contact center platforms., • Create and track KPIs that measure efficiency, service quality, agent enablement, and customer satisfaction., • Serve as a trusted advisor to senior leadership by translating complex technology concepts into impactful business strategies. We're Excited if this is You! Experience and Qualifications of the role: • 12+ years of technology experience, with at least 5 years in a senior leadership role overseeing contact center engineering or related infrastructure., • 5+ years’ experience in an engineering leadership role including coaching and mentoring of level 2 managers with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Proven experience implementing and managing large-scale cloud-based contact center platforms such as Amazon Connect., • Strong knowledge of telephony protocols, SIP, WebRTC, IVR scripting, AI-powered voice/chat bots, and CRM integrations (e.g., Salesforce)., • Salesforce Experience Cloud and Salesforce Service Cloud expertise., • Verint WFM expertise., • Demonstrated success in leading cross-functional teams and third-party vendors in a fast-paced, high-growth environment., • Deep understanding of customer journey mapping, contact deflection strategies, and AI/ML technologies in service delivery., • Strategic mindset with the ability to translate vision into execution while managing cost, complexity, and speed., • Hands-on experience with agile methodologies, CI/CD pipelines, and modern observability stacks., • Outstanding communication and leadership skills with the ability to influence technical and non-technical stakeholders. Education: • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Master’s degree (MS, MBA, or equivalent) is highly preferred. Certificates, Licenses, Registrations N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $206,640 - $310,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Conflict Management: Effectively navigates disagreements between technical and business teams by grounding discussions in data, priorities, and strategic goals. Maintains a composed and solutions-focused demeanor in high-pressure situations. Resolves conflicts in ways that preserve relationships and keep projects on track. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Action Oriented: Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary: We are seeking a Vice President - Business Development to lead and scale enterprise growth across Utility, Municipal, and other regulated verticals. This executive will build and lead a high-performing Enterprise Sales organization focused on securing long-term B2B2C partnerships that drive transformational revenue, gross profit, and customer acquisition. Reporting to the SVP, Business Development & Partnerships, the VP will operate with urgency in a Private Equity-backed environment while successfully navigating the longer, procurement-driven sales cycles typical of utilities and municipalities. This role requires both strategic leadership and hands-on deal engagement to accelerate enterprise value creation. Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: • Enterprise Revenue Growth: Lead and scale enterprise sales efforts to secure multi-year Utility and Municipal partnerships across electric, gas, water/wastewater, city, and emerging verticals., • Team Leadership & Performance Management: Build, coach, and hold accountable a team of experienced enterprise sellers. Establish clear expectations, performance standards, and model behaviors required to drive results., • Strategic Deal Leadership: Personally engage in high-priority deals, guiding complex opportunities from initial engagement through RFP response, negotiation, and contract execution., • Vertical Market Strategy & Consultative Selling: Develop and execute vertical-specific strategies tailored to each opportunity, procurement processes, and multi-stakeholder decision dynamics., • Cross-Functional Internal Collaboration: Partner closely with Product, Finance, Legal, Marketing, Operations, and Customer Care to ensure solutions are competitive, executable, and differentiated., • Pipeline & Forecast Discipline: Implement rigorous pipeline management processes and deliver reliable forecasting and transparent executive reporting., • Value Proposition Development: Translate field insights into compelling B2B2C offerings that align with partner objectives such as customer satisfaction, affordability, conservation, reliability, regulatory mandates, and revenue growth., • Executive & Industry Representation: Represent Oncourse with credibility in executive forums, partner meetings, and industry conferences., • Relationship Building: Establish and nurture strong communication and working relationships with clients, prospects, industry leaders, and key organizations within the utility sector. We're Excited if this is You! Experience and Qualifications of the Role • 10+ years of enterprise business development experience closing large, multi-year agreements within complex, multi-stakeholder buying environments., • 5+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Demonstrated success selling into utilities, municipalities, or other highly regulated, procurement-driven organizations., • Proven ability to build, lead, and scale high-performing Enterprise Sales teams., • Strong command of consultative enterprise sales methodology, with disciplined pipeline management and reliable forecast accuracy., • Executive presence and credibility with senior decision makers across operations, finance, legal, and procurement., • Experience leading successful RFP/RFI responses and negotiating complex commercial and legal agreements., • Thrives in a Private Equity-backed environment, balancing internal urgency and accountability with longer external sales cycles. Computer Skills Needed to Perform the Job • Fluency in a CRM and sales pipeline management platform (e.g., Salesforce)., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Bachelor’s degree in Business Administration, Marketing, or related field, or equivalent experience. MBA or advanced degree preferred. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $246,755 - $350,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Competencies: Business Acumen – Knows how businesses work; knowledgeable in current and potential future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Dealing with Ambiguity -Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things after moving on; can comfortably handle risk and uncertainty. Customer Focus -Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. Building Effective Teams -Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Perseverance -Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Interpersonal Savvy -Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up after finishing, especially in the face of resistance or setbacks. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Job Description Who We Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Senior Accountant role is responsible for supporting the company’s corporate accounting functions, including the monthly close process, financial reporting, account reconciliations, and internal controls. This role plays a key part in ensuring the accuracy and integrity of financial information while supporting audits, compliance requirements, and process improvement initiatives. The ideal candidate is a detail-oriented accounting professional with strong technical accounting knowledge, experience in financial reporting, and the ability to work cross-functionally within a fast-paced environment. Located at our office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required. Responsibilities include but are not limited to: Financial Close & Reporting • Prepare and review journal entries and supporting documentation during the monthly, quarterly, and annual close processes., • Perform balance sheet reconciliations and investigate variances., • Assist with the preparation of consolidated financial statements and supporting schedules., • Support internal financial reporting and management reporting requirements. Corporate Accounting • Maintain corporate-level accounting records and general ledger accounts., • Assist with accounting for complex transactions, including accruals, intercompany activity, and consolidations., • Ensure compliance with U.S. GAAP and company accounting policies., • Document accounting procedures and maintain supporting workpapers. Audit & Compliance • Support external and internal audit processes by preparing schedules and responding to auditor requests/, • Assist with the implementation and maintenance of internal controls., • Ensure compliance with company policies and regulatory requirements. Process Improvement • Identify opportunities to streamline accounting processes and improve efficiency., • Support system implementations, accounting automation, and reporting improvements., • Participate in cross-functional initiatives impacting finance and accounting. We're Excited if this is You! Experience and Qualifications of the Role: • Minimum 3 years (ideally 4-5) years of progressive accounting experience (public accounting or corporate accounting preferred)., • Strong analytical and problem-solving skills., • Strong understanding of U.S. GAAP., • Experience with financial statement audit, process improvement, and internal controls testing., • Excellent organizational and communication skills., • CPA or CPA candidate is strongly preferred. Education: • Bachelor’s degree in Accounting or Finance required, advanced degree preferred. Certificates, Licenses, Registrations: • Proficiency in MS Office (Word, advanced Excel, i.e. pivot tables, VLOOKUP’s, SUMIFs, etc.) a strong preference., • Experience working with Oracle EBS or other large ERP. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $73,760 - $114,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies: Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Accuracy - The ability to perform work tasks with precision and correctness, minimizing errors and producing reliable results. Strong attention to detail, consistency in output, thorough checking and verification of work, and precise adherence to established procedures. Drive For Result - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Job Description InProduction is the leading provider of temporary seating, staging, structures, and scenic production for the U.S. live events industry. From concept to completion, we deliver premium solutions for sports, entertainment, music, and corporate events nationwide. Backed by ZMC, a private equity firm focused on media and communications enterprises, we combine innovation, craftsmanship, and service excellence to transform venues across the country. The Executive Assistant is a highly motivated, detail-oriented professional who provides high-level support to our CEO & President and Chief Financial Officer, as well as other members of the Leadership Team. In this dynamic role, you will serve as a trusted partner in ensuring the smooth and efficient execution of executive-level operations. Responsibilities include managing complex calendars, coordinating meetings and travel, handling confidential correspondence, and supporting executive presentations and large-scale initiatives. This position will support event hospitality by attending select events where we host large groups. The role will act as an on-site host, assisting with guest experience, coordinating logistics, and resolving real-time needs. You will play a critical role in supporting day-to-day administrative functions while contributing to the overall effectiveness and efficiency of the Leadership Team. The ideal candidate is a proactive self-starter with exceptional organizational and communication skills, a high degree of professionalism and discretion, and the ability to anticipate needs and prioritize effectively in a fast-paced, high-performance environment. Key Responsibilities: • Manage CEO and CFO calendar as well as scheduling meetings for other C-Suite, as needed., • Book travel for board meetings, town hall meetings and client meetings for CEO and C-Suite as needed., • Serve as the liaison between sales and CEO/CFO for contract signatures and review., • Renew business licenses in certain states and work with our registered agent to file annual reports in each state., • Planning and coordinating company events, meetings, or off-sites, • Act as the office manager including ordering snacks for the office, office supplies, taking care of issues that arise with the office space and IT related matters., • Handle incoming emails and other communication, forwarding and answering as appropriate., • Perform data entry, record-keeping, and expense management., • Anticipate needs and resolve administrative issues proactively., • Uphold a strict level of confidentiality and professionalism., • Represent the company, the Leadership team, and the CEO with professionalism and a positive attitude., • Welcomes visitors and identifies the purpose of visit before directing visitors to the appropriate department., • Interacts with vendors in person, on the phone, or in email., • Coordinate and manage tickets for large-scale events Qualifications & Experience • Bachelor’s degree preferred (not required), High School or GED equivalent required, • 2-3 years’ experience working in an executive assistant role, • Prior experience supporting senior or C-level leadership, • Comfortable handling both executive-level support and routine administrative tasks, • Demonstrated ability to learn quickly, take feedback well, and add value immediately, • Must have professional demeanor, • Must have excellent communication skills, • Advanced proficiency in Microsoft Office, • Expert knowledge in Outlook, • Experience using Ramp and Navan a plus but not required. Skills & Attributes • Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal, • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment, • Self-starter, strong initiative, confidence and ability to work with little guidance, • Collaborative team player, • Positive attitude, sense of fun is collegial and friendly, • Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description, • Flexible; embraces change, hard-working, cost conscious and results driven Physical & Work Environment This position is primarily based in a professional office environment and requires the ability to sit for extended periods while working at a computer. The role involves frequent use of standard office equipment, including a computer, phone, and printer. Occasional lifting of light materials (up to 15 pounds) may be required. 10%-20% of travel is required for this role. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • 401K Match: immediate eligibility with 100% match of the first 3% of your selected, • Contributions and 50% up to 5% of your contributions, • Paid vacation, • Employer paid Basic Life/AD&D, • Paid Holidays: 7 paid holidays and 1 floating holiday after 1 year of service, • Supplemental Benefits: Voluntary Life, STD, LTD, Accident, Critical Illness, Pet, insurance, Identity Protection, EAP, and Perkspot. Compensation: $65k-$75k, exempt, hybrid

UK/Canada/Europe/Australia-based Private Equity Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working in private equity at top firms and experience in at least one of the following - Financial mod

Don’t pass on this golden opportunity to work in a beautiful city that is a 1-hour drive from downtown Chicago or just take the metro from Chicago, to and from, as there is a stop 1 block away from the office! Tons of cute shops and amazing restaurants within walking distance. We are looking for a talented outgoing surgeon that would be interested practicing in Geneva. The scope of the practice is currently 85% OMFS and 15% Cosmetics. In addition to surgical and consult rooms, there is a fully equipped OR for major cases if desired. A well-designed separate area within the office for the administration of injectables, laser or skin treatments. There is the opportunity for partnership after 1 year. Our focus is mainly dental-alveolar surgery but there is ample opportunity and space to bring on Orthognathic, TMJ surgery or to continue the scope of cosmetic surgery that currently exits. We only accept certain high paying PPO dental insurance plans. You would be provided every normal customary benefit including a high guaranteed salary, monthly bonus structure, health, dental, vision, life insurance, CE reimbursement and the ability to invest in our 401k plan. We have no affiliation with Private Equity or a DSO. Privately owned OMFS practice.

Intimate Private Equity firm with 1+ billion of real estate assets and long tenures is seeking an Investor Relations-focused Corporate Paralegal to join the team!.This Jobot Job is hosted by: Monica Feltz.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary:

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair. Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance. While our headquarters is in Naperville, this role is field based in Illinois and requires regular travel to customer home locations. Responsibilities include but are not limited to: • Continuously provide the customer with the highest levels of customer service., • Tests for gas leaks in existing or new installations., • Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair., • Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance., • Perform plumbing repairs and plumbing upgrades that include sinks, faucets, radiator valves, and traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers., • Installs and maintains appliances such as hot water heaters, pumps, sump, and sewage pumps and ejectors., • Requisitions materials and supplies using in-house procedures as needed., • Lays out, installs, repairs, or maintains pipelines for water, gas, or compressed air., • Must be able to cycle count inventory upon procurement’s request., • Maintain expected productivity, quality and safety metrics as outlined by the PHS Field Operations Department We're Excited if This is You Experience and Qualifications of the Role: • Minimum of 2 years’ experience on plumbing license., • Valid driver's license. Computer Skills Needed to Perform the Job • Preferred ability to operate iPad Education • High School, GED, must continue education of Plumbing through classes the company requests attendance Certificates, Licenses, Registrations • Hold a current Apprentices License for applicable state We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $27.78 - $40.86 hourly. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Job Description Excellent opportunity for BC/BE Orthopedic Surgeon (generalists and all subspecialties welcome to apply) to join our Chicagoland group as we pursue equity in healthcare for patients of all socioeconomic status. Our private practice has developed a model to service the underserved that is financially stable and growing. If you've wanted to serve those who lack access to adequate Orthopedic care, and are looking for an institution that can assist you in your mission, we are here to be your partner. At Genesis Orthopedics & Sports Medicine, we are focused on delivering high-value care across the socioeconomic spectrum. We are growing fast, launching 3 new offices in the next 6 months, and eager to add another surgeon to our team to service our significant case load. Immediate benefits of joining our practice: • Established Case Load, • We are looking to help a new surgeon develop their practice quickly, and will immediately have significant cases as they hone their surgical craft, and gain additional experience., • Growing Practice, • We are launching 3 offices in the next 6 months, all of whom have local partners that will encourage a fast start., • Innovative Vision, • In Joining Genesis Orthopedics, you will have an opportunity to engage in a care delivery model that we anticipate being the future. This is a chance to enter early, and establish yourself as a pioneer in the field., • Long Term Equity, • Ownership interest in the practice. Current treatments offered are: Sports Medicine, Total Joint, Shoulder, Hip and Knee, Hand and Wrist, Back, Elbow and Neck and Spine. Opportunity to see wide range of cases and age groups. Group is in need of both generalists and sub-specialists given the significant increases in case volume. Please do not hesitate to apply based on subspecialty training. Practice anticipates 1, 2, or even 3 APPs to support incoming surgeon. Additional opportunities exist such as, clinical research, product development, and team physician with major sports teams and local schools. The position offers the ability to practice with very experienced colleagues and have the support of the largest health system in state of Illinois. We offer a challenging and rewarding environment, competitive wages, and a comprehensive benefit package. Offices and Locations: • Location: Aurora, IL, • Imaging, MRI, X-Ray, 3d Ultrasound available at all sites, • Hospitals: Various To Apply: Please submit your application on the website and we will contact you regarding next steps Contact:To check on the status of your application, you may email us at or feel free to call our office at 630.377.1188 Requirements Qualifications: • M.D. or D.O., • Board Eligible/Board Certified in: General, Sports Medicine, Hand, Spine, Foot & Ankle, or Total Joint Characteristics and Values: • Desire to care for patients across socioeconomic spectrum, • Eagerness to build relationships and help practice grow, • Full Benefits, • CME, • Malpractice insurance, • Shared call, • Plenty of support both administrative and clinical, • EPIC EMR

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Position Summary The Licensed Plumber will complete jobs on time and within budget, helping to achieve the company’s financial goals; will carry and maintain his/her plumber license per state law; will assist management with training new plumbing apprentices; and will work and drive safely. **While the position requires monthly visits at our headquarters in Naperville, this role is field based in and requires regular travel to customer home locations. Responsibilities Include But Are Not Limited To • Tests for gas leaks in existing or new installations., • Ability to interpret drawings and layouts from mechanical drawings., • Provide emergency repairs to leaking, loose, clogged, or plumbing components in disrepair., • Duties to include, but not limited to, all types of plumbing repairs, minor steam line repairs and re-routing, natural gas pipe repairs and re-routing, storm and sewage line maintenance and repairs and preventative maintenance., • Perform plumbing repairs and plumbing upgrades that include sinks, faucets, radiator valves, and traps, toilets, bathtubs, drain lines, water supply lines, and natural gas line risers., • Installs and maintains appliances such as hot water heaters, pumps, sump, and sewage pumps and ejectors., • Requisitions materials and supplies using in-house procedures as needed., • Continuously provide the customer with the highest levels of customer service., • Use good time management to make effective use of travel., • Must be able to cycle count inventory upon procurement’s request. We're Excited if This is You! Experience and Qualifications of the Role, • Valid driver’s license (required)., • Active Journeyman's License (required)., • Minimum of 5 years journeymen plumber experience., • Experience in brazing and soldering required., • Must participate in continuing education as new products, processes, and equipment are released., • Advanced knowledge and use of hand tools. Computer Skills Needed to Perform this Job, • Preferred ability to operate iPad.Education, • Bachelor’s degree (or equivalent experience). Certificates, Licenses, Registrations • Journeyman's License (required). We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $31.01 - $43.26 USD per hour. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Job Description About Us: Liberty Tire Recycling is a high-growth company and the premier provider of tire recycling services in North America with operations throughout the United States and Canada. Liberty Tire annually transforms more than 210 million tires into raw materials for smart, sustainable products that improve our environment and people’s lives. The Company is private equity owned, has approximately 60 sites in the US and Canada, and nearly 4,000 employees. With innovative tools, technologies and processes, Liberty Tire is a revolutionary American conservation enterprise – from coast to coast, and from whole tire to end products. The company’s commitment to finding new and better ways to RECLAIM, RECYCLE and REUSE bridges the sustainability goals of scrap tire generators nationwide with those of local scrap rubber consumers. Job Summary: Liberty Tire Recycling is looking for a Trailer Mechanic. As a trailer mechanic, you would be responsible for preventative maintenance, diagnosis, and repairs to the company trailers and/or other equipment as deem necessary. Duties may range from minor safety or lighting repairs to rebuilding a trailer. Your expertise will ensure the efficiency and safety of our operations, contributing to our commitment to high standards and effective recycling processes. Duties and Responsibilities: • Assess and repair mechanical defects ensuring safety and maintenance compliance with DOT standards., • Conduct and document DOT inspections and repairs for various customers., • Prepare material lists for necessary repairs, outlining all needed repairs., • Expertly handle electrical, brake systems, suspensions, landing gears, lift gates, and PM inspections., • Perform T1 inspections on trailers, which includes troubleshooting, minor repairs, welding, and ensuring compliance with DOT regulations., • Minimum of 1 year of proven experience as a certified or licensed mechanic specializing in trailers., • Valid driver’s license., • Proficient knowledge of vehicle systems, including hydraulics, air brakes, and electrical systems., • Hands-on experience with vehicle diagnostic equipment., • Exceptional understanding of mechanical and technical information with strong problem-solving skills., • Excellent verbal and written communication skills, with an ability to collaborate effectively with team members., • Physical strength, manual dexterity, and extensive experience with hand tools are required., • Prior experience in the tire recycling or manufacturing industry is a plus. EEO Statement: Liberty Tire Recycling is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Job Description Who we Are Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving nearly 2 million customers across 43 states. We partner with 13+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that’s how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. Positions Summary: As a key member of the Customer Operations Leadership Team, the Senior Director, Sales & Analytics will report to the Vice President, Customer Operations and will be responsible for leading the strategy and execution for the Sales team through data driven decision making with a focus on optimizing the Sales teams including implementing strategies to improve operational efficiencies while improving sales conversion and sales effectiveness. This individual will use strong data and analytical skills to identify opportunities to best position the sales team for success including identifying Product/Tech needs, recommending system optimizations, and performance managing the team based on KPIs. The ideal candidate for this role is someone who has a strong Operational and Sales track record of success which is tied to a background in data, analytics or Finance in order to connect the operational performance to outcomes that tie to company performance. This role is based in Naperville, IL office. A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience. Responsibilities include but are not limited to: • Lead Sales and Retention teams of 150 agents, including onshore and BPO., • Develop and implement operational strategies to support Sales and Retention teams., • Create KPIs, metrics and regular reporting to identify top opportunities to improve sales performance and monitor changes., • Partner with Product and Technology teams to ensure agents have tools and technology to deliver a best-in-class experience to customers., • Lead & mentor team members to evaluate sales performance focusing on conversion and revenue per customer., • Coordinate with Marketing, Finance and other teams to align Sales incentives with company KPIs and ensure sales execution is aligned with company priorities., • Establish and manage key performance indicators (KPIs) to monitor and evaluate the effectiveness of business strategies., • Own regular performance reports to Executive team – in the form of weekly and monthly business reviews., • Lead the team to deliver actionable and insightful analyses to the leadership team that results in clear project plans and initiatives to drive measurable results., • Develop and implement new reporting tools and dashboards, while guiding process documentation and redesign efforts. We're Excited if this is You! Experience and Qualifications of the Role • 8+ years leading sales and/or sales operations including Employee and BPO., • 5+ years experience working within data, analytics, Finance or consulting roles., • 5+ years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay., • Known as a proactive, strategically thinking leader who also knows how to roll up her/his sleeves to execute getting the work done., • Has a track record of taking the initiative without being asked in a way that delivers above expectations, • Strong analytical and problem-solving skills with ability to think creatively., • Self-starter with the ability to multitask and work effectively in a dynamic environment with fluctuating workload and aggressive timelines while promptly. delivering timely and accurate analysis., • Exceptional strategic acumen, problem-solving skills, analytical capabilities, and trust through honesty, integrity, and authenticity., • Able to be accountable for making good and timely decisions that keep the organization moving forward., • Effective Project Management skills with the ability to grasp the bigger picture and develop processes to achieve desired results. Computer Skills Needed to Perform the Job • Intermediate to advanced skills in Microsoft Excel is required, • Proficiency in Microsoft PowerPoint, • Familiarity with data visualization tools (Looker, Tableau, etc.) Education Bachelor’s degree in Business, Finance, Operations or related field or equivalent experience required. Certificates, Licenses, Registrations N/A We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $184,875 - $273,750 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Join our SUPER Team and Enjoy Amazing Benefits! • Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy., • Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage., • 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan., • Generous Paid Time Off: Take the time you need to recharge and relax., • Education Assistance Program: Invest in your growth and development with our support., • FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses., • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being., • Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Communicate Effectively: Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect. Conflict Management: Steps up to conflicts, seeing them as opportunities; reading situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Peer Relationships: Consistently recognizes and rewards excellent performance and addresses performance issues head-on, without delay. Manages individuals situationally based on the person’s skill level, work style, and areas of opportunity. Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.