Director of Clinical Services
7 days ago
La Crosse
Job Description Director of Clinical Services Chileda is seeking a Director of Clinical Services to join our growing team. The Director of Clinical Services is responsible for providing and overseeing comprehensive clinical services for residential and educational students, including overseeing strategic initiatives. This includes coordinating case management, counseling, and health services. This position is responsible for ensuring high-quality, client-centered care by coordinating across multidisciplinary teams. This position ensures the client's rights are upheld and that compliance with licensing and accreditation standards is maintained. This position oversees the Aftercare program and ensures student and family involvement in treatment planning. You should apply to this position if you are a highly engaged leader with strong analytical, organizational, and decision‑making skills who thrives in a demanding, mission‑driven environment. You understand this is a significant, high‑impact role that requires presence, accountability, and heart. You take pride in meaningful, hands‑on work that makes a lasting difference and are drawn to the La Crosse community for its strong sense of connection, shared purpose, and exceptional quality of life-whether you already call it home or are excited to build your future here. Qualifications * Masters degree in Social Work, Counseling, or Nursing * Additional credentials that are preferred but not required: LCSW, LPC, BCBA, School Psychologist, or RN with behavioral health experience * Leadership experience in healthcare, behavioral health, or human services * Skills in systems-level thinking, collaboration, and regulatory compliance * Experience in trauma-informed, integrated care and family engagement Reports to: Vice President of Residential Services Job Responsibilities: Clinical Program Leadership • Oversee clinical departments including Counseling, Health & Wellness, Family Services, and Treatment Planning., • Lead, develop, and enhance clinical initiatives, including trauma-informed care and evidence-based treatment models., • Provide long-term strategic direction for clinical services aligned with student needs and organizational priorities., • Conduct clinical assessments, intakes, evaluations, and therapy as needed., • Provide crisis consultation and exercise sound clinical judgement in emergency situations., • Collaborate with other Department Directors to develop and implement effective treatment practices., • Promote appropriate utilization of clinical resources and maintain high standards of care., • Oversee and ensure high-quality treatment planning processes., • Ensure treatment plans and assessments meet state, county, licensing, and agency requirements., • Review annual treatment goals to ensure they promote functionality, independence, and appropriate progress., • Attend and participate in Treatment Plan Meetings, guiding permanency and discharge-related discussions., • Promote strong family participation from pre-admission through post-discharge., • Serve as the primary point of contact for Transition Support Services, Aftercare Services, and post-discharge planning., • Supervise, train, coach, and mentor program managers, counselor, and case managers., • Serve as Lead Client's Rights Specialist, responding to client rights inquiries outside of standard work hours, and complete internal investigations as needed., • Lead the External Human Rights Committee in collaboration with the Director of Behavior Services., • Oversee distribution and aggregation of annual satisfaction surveys for students, guardians, and referring agencies., • Review service contracts, maintain compliance, and prepare required outcome reports., • Collect, monitor, and report clinical data (enrollment, discharge, permanency, treatment plans) at least quarterly., • Ensure quarterly file reviews are completed in collaboration with administrative support staff., • Oversee Psychiatric visits, working collaboratively with the H&W Manager, Director of Behavior Services, and treatment team members. Work Environment: Work will be conducted primarily in an office setting. Work with students and families will be done throughout the Chileda campus. DISCLAIMER: The statements of this Job Description are intended to describe the general nature of the work being performed and are not assumed to be a complete list of tasks. This Job Description does not establish a contract and are subject to change at Chileda's discretion at any time. Employment at Chileda is at-will. Employment at-will means that Chileda may terminate or change the status or your employment at any time, with or without reason, and with or without notice.