Trabajos quality assurance manager en Vancouver, Washington - Page 2Crear alertas

Job Description Job Title: Case Manager Department: Houseless Intervention Services Reports to: Team Lead Supervisor Salary Grade/Level/Family/Range: $27.32/hour, Step I, FY 2025-26. Effective Date: 1-Jul-25 FLSA Classification: Non-exempt / Hourly AFSCME Represented Hours: Weds-Sat 10am-9pm Job Summary: Case Managers will engage with, check in on, and manage a caseload of individuals in response with the goal to meet their immediate needs, establishing a set of long-term goals, and helping mitigate any barriers to attaining housing. Duties and Responsibilities are used in revising or developing performance review objectives for employees. Duties/Responsibilities: • Participant, • Case management assessments, service plan goals (short term/long term). Participate in case consultations and wrap-around meetings., • Facilitate client assistance needs, information, basic needs form support, referrals, advocating, resources and direct service., • Assist the assigned caseload in finding sustainable housing., • Joining participants for appointments as necessary., • Engage with individuals who are experiencing houselessness through maintaining an assigned caseload., • Research new resources for participants., • Create referrals for Peer Support Specialist as needed., • Respond to Crisis, write critical incident reports and incident reports as necessary., • Fulfill duties of a Mandatory Reporter as outlined by Sunstone Way, City of Portland , Multnomah County, and the Joint Office of Homeless Services (JOHS)., • Engage with assigned caseload and reporting on the health and well-being of that caseload., • Assist in delivery of hygiene and other essential supplies to individuals., • Work with staff and participants to ensure that the village is safe and welcoming to a broad diversity of participants experiencing homelessness., • Log daily notes, including things such as notable interactions between participant and staff, using cloud-based software, while creating time-stamped and accurate records of services provided on the site, • Utilize a strengths-based approach with participants as they manage village living, which involves supporting participants with communal living, interpersonal conflict, and the stressors of houselessness., • Staffing, • Participate in case consultations and wrap-around meetings., • Collaborate with BHS and wrap-around team on crises and occurrences., • Attend supervision, staff supervisions, required training, staff meetings & any appropriate community meetings., • Attend crossover with team daily (at the beginning and end of shifts) and with whole staff on Wednesdays., • Distribute and record distributed Tri-Met passes., • Conducts unit checks., • Maintain effective communication and collaboration with the Wrap-Around Team, Navigation Specialists, Team Lead Supervisors, and Program Manager, • Process paperwork and forms as required by Sunstone Way and the Joint Office of Homeless Services (JOHS)., • Support on-site volunteers to have a meaningful experience. Help them find projects to do while they are volunteering alongside staff at the village., • Monitor the daily duties of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively., • Administration & Facilities, • Assist in delivery of hygiene kits and essential supplies to individuals as a part of assigned caseload., • Writes case notes, daily notes, enters into log or online database such as Case Worthy., • Work with village staff to maintain the cleanliness of the facility, performing assigned duties in a timely manner., • Work with Navigation Specialist to submit client assistance funds requests., • Coordinate and communicate information regarding participants with staff on other side of the week., • Adhere to all state and federal privacy and security regulations applicable to the program, and to Sunstone Way policies and agreements regarding confidentiality, privacy, and security., • Process paperwork and forms as required by Sunstone Way, community partners and funders., • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits., • Participate in compliance, quality assurance, and quality improvement activities as directed., • Perform gate shack duties, including letting participants and staff into the gate., • Initiate and maintain organization and cleanliness in shared shelter areas and workspaces, • 2 Years in a case management role or similar work (paid or volunteer) within a social services/non-profit agency, • Working with and entering data in client information databases., • Developing operating strategies, plans, or procedures., • Providing support services or caregiving experience, • Possessing knowledge of human behavior and performance; individual differences in ability, personality, and interests., • Associate’s Degree in Social Work, Psychology, or another related field, or two years’ experience in an equivalent position., • Ability to obtain QMHA Certification within six months of hire. Required Skills/Abilities: • Possess an understanding of Housing First and Harm Reduction models., • Open to change (positive or negative) and considerable variety in the workplace., • Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity., • Bachelor’s degree in social work, Psychology, or another related field., • QMHA Certification., • Sufficient manual dexterity and physical ability to perform assigned tasks., • Must be able to pass a background check upon offer., • Must be able to work in a drug-free environment., • Regular and reliable attendance to all required shifts. Work environment: Working indoors and outdoors in heat and cold | Slippery and uneven walking surfaces | Working in close proximity to others | Exposure to offensive odors Physical Requirements: Ability to lift up to 50lbs | Bending, stooping, reaching | Sitting for extended periods of time | Standing for extended periods of time Travel required: Occasional travel to and from other work sites up to 25% of the time.

Job DescriptionDescription: Position Title: Primary Care Physician Reports to: Operations Manager Location: Vancouver, WA Employment Status: Full-Time FLSA Status: Exempt Position Summary: Aldevra is seeking highly qualified Primary Care Physicians to provide onsite medical services at the Veterans Affairs (VA) hospital in Vancouver, WA. The PCP will deliver high-quality primary care to veterans and beneficiaries of the Department of Veterans Affairs (VA) in accordance with the American Board of Internal Medicine (ABIM) guidelines. The ideal candidate will align with Aldevra’s core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality). This position is contingent upon contract award. DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Provide comprehensive primary care services to veterans, ensuring medical best practices and VA policies are adhered to., • Diagnose and treat acute and chronic conditions in an outpatient clinical setting., • Perform preventive health assessments, patient education, and chronic disease management., • Order and interpret diagnostic tests as necessary., • Coordinate patient care with specialists, nurses, and other healthcare providers to ensure optimal treatment plans., • Maintain detailed and accurate medical records in compliance with VA regulations., • Participate in performance improvement initiatives and quality assurance programs. Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value. Recent accolades include: • Inc. 5000 Fastest-Growing Private Companies in America No. 3359 on the 2024 list, • Foodservice Equipment Reports 2024 Top Dealer, • VETS Indexes 5-Star Employer for 2024 Employer Awards, • Foodservice Equipment & Supplies magazine 2024 Distribution Giants list, • Great Expectations Award for Outstanding Growth in 2023, • Strata GPO Top 10 Dealer, • RATIONAL 2024 Premium Partner Award, • Great Place to Work®, • 2021,2022,2023,2024, and 2025 Military Friendly® Employer Gold designation, • 2021, 2023, and 2024 HIRE Vets Medallion Award, • ENERGY STAR® Partner, • Department of Defense Military Spouse Employment Partnership Small Business Partner Primary Care Physicians (PCPs) working in VA Medical Centers (VAMCs) or Community-Based Outpatient Clinics (CBOCs), will adhere to infection control, biohazard handling, and PPE protocols to ensure a safe environment. Physicians must follow HIPAA regulations, OSHA standards, and VA workplace safety policies, including radiation safety, ergonomic best practices, and emergency response procedures. Physicians will manage high patient volumes, collaborate with interdisciplinary teams, and provide care to aging veterans, combat-injured patients, and those with PTSD or mental health challenges. Workplace violence prevention training and security measures are in place for safety. All incidents, exposures, or patient safety concerns must be reported per VA compliance and occupational health requirements. This position requires passing an extensive background check. Qualifications: • Must be Board Certified or Board Eligible in Internal Medicine or Family Practice., • Active and unrestricted medical license in any U.S. state or territory., • Current Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certification., • Minimum two (2) years of experience as a practicing physician in a primary care setting preferred., • Familiarity with VA policies, procedures, and electronic health records (EHR/CPRS) is a plus., • Ability to pass a background check and credentialing process required by the VA., • Strong verbal and written communication skills, including excellent telephone etiquette and precise documentation., • Proficiency in Windows operating systems, Microsoft Office (intermediate to advanced level), online calendars, and cloud-based systems., • Detail-oriented with accurate data entry skills., • Customer-focused with a team-oriented work ethic., • Ability to multi-task efficiently and accurately while maintaining quality standards. We offer you a generous benefits package including: • Medical, Dental and Vision, • Short Term and Long-Term Disability, • Life Insurance, • Paid Time Off, • Employee 401(k) with company match

Job Description Job Title: On-Call Engagement Specialist (Shelter Staff) Department: Emergency Services Network Reports to: Shelter Manager or Milieu Supervisor Hours: all days available, 8-10 hour shifts Status: Non-Exempt Compensation: $20.62 - $ 23.98/hour, DOE Location: East Portland & East Multnomah County – Gresham Women’s Shelter, Lilac Meadows Family Shelter, Chestnut Inn Shelter Duration: Permanent and Temporary positions available WANT TO MAKE A DIFFERENCE? For over 30 years, Our Just Future formerly Human Solutions, now rebranded and renamed “Our Just Future” (OJF) has been working to break the cycle of intergenerational poverty by empowering families and helping them build pathways out of poverty. Our comprehensive programs give people the skills and resources they need to be successful. Our programs include services for homeless families, eviction prevention, supportive services, employment services, energy assistance, and the development and operation of affordable housing. OJF is working to end homelessness and poverty in our community because everyone deserves a safe place to call home. POSITION OVERVIEW Provide direct service shelter staffing at the Chestnut Inn Women’s Shelter, Gresham Women’s Shelter, or Lilac Meadows Family Center. The shelters are intended to provide a safe and warm space for families and women, trans-women, non-binary, gender fluid/queer individuals experiencing homelessness. HSI shelters are low-barrier access for people who would otherwise be sleeping outdoors or in vehicles. Staff are to monitor the milieu to support participants with their independent living as they work to transition to more permanent housing solutions. Shelter can be an extremely high stress environment- participants may experience acute mental health needs, behaviors associated to trauma response, drug and alcohol use, and emergency health episodes that require an increased crisis response. Engagement Specialist work together to problem solve, act quickly, and be thoughtful with their response. DUTIES & RESPONSIBILITIES Essential: • Work with the Shelter Managers, Volunteer & Donations, and Kitchen team, Engagement Specialists, and other agency department to ensure that the shelters are safe and welcoming to a broad diversity of individuals experiencing homelessness; inclusive of people of all races, nationalities, languages, ages, abilities, gender, and families of all configurations., • Conduct full intakes and orientation with patience and in a Trauma-Informed manner to all new participants on a daily basis, including but not limited to reviewing Participant Agreements and Guidelines, shelter expectations, and emergency procedures., • Provide ongoing services, connection to resources, and assistance in navigating social service systems to all participants as detailed on their individualized service plans., • Distribute and prepare meals as needed., • Offer blankets, bedding and other needed items in a fair and equitable manner to participants as needed., • Assist staff, volunteers, community groups, and help them to have a positive volunteer experience in our shelter environments., • Enforce shelter guidelines through Verbal Warnings, Written Warnings, Behavior Agreements, and Behavior Contracts., • Hold participants accountable and conduct Exclusions and Exits from the shelter program when appropriate to do so., • Notify police, fire, and emergency medical or other emergency personnel if warranted by events at shelters., • Interact with participants, staff, and volunteers in a strengths-based, trauma-informed manner and always using an Equity Lens in decision making processes., • Complete detailed and accurate Incident Reports that may be shared with the shelter team, agency upper management, JOHS contractors, and County/City officials., • Maintain accurate, complete, up-to-date daily documentation of participants served and their basic demographic information. Enter data into ETO (Efforts to Outcomes) and ServicePoint (under supervision). Submit reports and proper documentation in a timely manner to the Quality Assurance Team., • Provide regular fire and safety watch walk-throughs and record these on a form provided by the fire marshal., • Record each shifts significant activity in each shelter’s communication log. Read over previous shift’s log entries to stay on top of shelter occurrences and provide consistency., • Debrief extensively with coworkers between each shift, during the overlap time., • Provide constructive feedback, open communication, and clear intention in order to provide the best shelter experience to participants and each other. Maintain an open-minded perspective to hear and accept feedback and redirection when appropriate., • A desire to seek and offer solutions – Does the candidate handle conflict in a positive way, offering solutions and not only complaints?, • Frequently clean and sanitize shelter common areas, including doing laundry for communal bedding and towels, clearing beds to make them available for the next referral, fully turn over shelter rooms once participants exit to a defined standard., • Process participant belongings when they leave shelter due to an exit or exclusion., • Take out garbage and recycling when they fill up to the outside receptacles. Secondary: • Submit maintenance request to Shelter Manager or Maintenance Specialist, follow up to ensure that hazards and safety concerns are addressed., • Restock bathrooms and hygiene supplies so that they are always accessible to participants., • A desire to learn and grow, taking opportunities to go outside of their comfort zone of shift duties they’re used in order to keep a safe and healthy environment., • Meet with supervisor and participate in department staff meetings and monthly all staff trainings as scheduling permits., • Assist each participant in obtaining information about internal Housing Program as well as other agencies that may be able to help them access housing or other services, including but not limited to housing specialists, Rent-Well classes, mental and physical health services, benefits, culturally specific resources, and employment support services., • Other duties as assigned. QUALIFICATIONS The successful candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and abilities required. Knowledge of: • Social and economic issues creating poverty, working successfully with practices and techniques related to people experiencing homelessness in our region., • Community resources and agencies providing social services needed by the homeless population., • Stay self-motivated and be proactive in completing daily tasks, • Deliver shelter services in a compassionate and humane way., • Show consistent work attendance as shifts depend on full staffing patterns., • Communicate clearly and respectfully with shelter participants, • Empower and support individuals experiencing homelessness and low income persons in life choices and change., • Work cooperatively with other providers, volunteers, and staff., • Develop and maintain productive working relationships within Human Solutions, • Be culturally sensitive to diverse client populations, • Prepare and maintain clear, accurate, complete and timely records, • Maintain strict confidentiality and professional boundaries with all households served, • Understand and follow complex written and oral instructions, guidelines and procedures, • Represent Human Solutions professionally, accurately and effectively, • Work independently and at the same time be a vital and contributing part of a team., • Follow Multnomah County COVID-19 guidance for shelter settings EDUCATION and/or EXPERIENCE • At least one year experience in a social services and knowledge or awareness of low-income or people experiencing homelessness and the barriers they confront., • Experience with crisis intervention and customer service., • Any bi-lingual fluency preferred but not required., • General computer, word processing and spreadsheet skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee frequently is required to stand, walk, sit and stoop, kneel, crouch and/or crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close and distance vision. WORK ENVIRONMENT This position will work 100% of their time onsite in an emergency shelter environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Animals (cats and dogs) are present in our shelters. TO APPLY Please send a cover letter, resume and contact information for three professional references to the Shelter Manager.

Job Description Hazen & Sawyer is seeking an Office Administrator based either in our Portland, Oregon or Seattle, Washington regional offices with periodic travel to the other office as needed for support. We are seeking a proactive and enthusiastic administrative professional with a positive attitude, who excels in communication, is detail-orientated, technologically proficient, teachable, and a team player. Why Hazen and Sawyer: • Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), we are an employee-owned company with a singular focus on "all things water.", • Our work includes planning, design, and oversight of construction of environmental infrastructure – for water, wastewater, and stormwater management., • We foster a work environment low on bureaucracy and high in creativity., • We recruit talented professionals, provide them with challenging, interesting, and creative assignments, and furnish them with the tools they need to succeed., • Executive Support, • Support Regional Management Team., • Coordinate schedules to set meetings with others., • Keep track of requirements for licensure and continuing education., • Assist with expense reports, • Coordinate with vendors, schedules, purchasing, budget, office layout/colors., • Maintain status and provide the service for contractual needs., • Operations Support, • Assist with scheduling interviews., • Assist HR with onboarding., • Prepare for new hire with IT request/setup, phone number setup, desk space preparation, and ordering business cards and nameplates., • Plan, coordinate, and/or support activities and events, • Coordinate venues, vendors, budget, invite list, research activities., • Arrange catering for meetings and events., • Support client contact list maintenance., • Coordinate travel arrangements for local staff or staff visiting local offices., • Responsible for general office upkeep, cleaning, organization, mail, etc., • Responsible for equipment and supplies inventory and management., • Primary contact for building management, maintenance, safety, security., • Coordinate posts for Hazen’s internal media site (the Hub) including marriages, newborns, professional accomplishments, office/regional activities, etc., • Document Control, • Contract management (File and maintain project contracts)., • Document formatting., • Quality Assurance/Quality Control (QA/QC) and technical editing of documents., • Assist in printing and binding documents., • Construction phase services include logging and managing submittals, requests for information, field orders, change order requests, pay applications, etc., • Reporting / Invoicing, • Coordinate Northwest region projections with regional tracking (workload, staffing, revenue, marketing, etc.), • Coordinate with Operations Manager and Project Managers to get invoices approved and to accounting., • Directed administrative support to the Project Managers and the Project Directors., • Business Development Support Marketing and Business Planning, • Perform general market research, coordinate business development meetings, perform opportunity tracking, and support other business development efforts., • A minimum of 5 years of direct hands-on experience as an administrative assistant., • Prior experience in a professional services firm preferred. Experience in the engineering industry a plus., • High School Diploma required. Professional degree preferred., • Ability to multitask and prioritize work as needed., • Ability for occasional travel, usually a day trip, to the other regional office (Seattle or Portland)., • Excellent written and verbal communication skills, with ability to interact with variety of staff, clients, and vendors., • Strong multi-tasking skills – manage priorities, coordinate multiple/concurrent projects., • Demonstrates strong work ethic; develops efficient work methods and is detail oriented., • Proficiency in Microsoft Office Suite – Word, Excel, Outlook, PowerPoint., • Proficiency with Adobe, Bluebeam, and Procore software and SharePoint and Deltek (Vantagepoint) is desirable, but not required., • Ability to learn new tools quickly., • A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment., • Ability to work independently and under the pressure of deadlines., • Comprehensive health benefits (medical, dental, vision, and prescription plans), • Pre-tax flexible spending plans for medical, dependent care, and transportation, • Short and long-term disability, and employer paid life insurance, • Paid holidays, floating holidays, and paid time off (PTO), • Employer-contributed 401(k) plan and additional financial planning support, • Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships, • Starting pay range for this position depends on skills, experience, education and geographical location

Job DescriptionThe MX Operations Manager is responsible for the safe, efficient, management; operation and maintenance on customer aircraft and articles. They are responsible for compliance with rules, regulations and policies as issued by management of the Company, airport authority, Federal Aviation Administration and other pertinent authorities. Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com. Website General Duties • Must adhere to all safety standards established by the Company and regulatory agencies., • Strong working knowledge of maintenance operations, customer service principles and the Atlantic Aviation service philosophy., • Supervise and facilitate all assigned maintenance personnel., • Accountable for the adherence to Atlantic standards by all assigned maintenance personnel., • Ensure all work is conducted in accordance with Company policies and procedures., • Supervise, facilitate and/or perform maintenance on customer aircraft as requested., • Interact with customers, vendors and Atlantic employees in a professional and courteous manner., • Communicate work progress and significant issues with the MX GM or other appropriate local management., • Adhere to the principles of the "Atlantic Attitude" at all times., • Maintain practices and procedures contributing to a safe, profitable, positive and fun work environment., • Assign, supervise and direct Lead Technicians or Technicians on projects., • Review daily progress of work in debriefs with MX GM for schedule or repair estimate changes., • Generate or assist MX GM in generation of quotes and repairs estimates as requested., • Ensure all aircraft maintenance requests are served in a timely and efficient manner., • Retain labor approvals as necessary including overtime and warranty authorizations, prior to work., • Accountable for labor entries within operating/billing system in tandem with payroll system., • Return all required documentation to the maintenance administrators for invoicing in a timely manner., • Perform maintenance, preventative maintenance and alterations on customer equipment as required., • Immediately inform their supervisor of any discrepancies of un-airworthy conditions found during performance of work assigned., • Interpret technical manuals, figures and drawings as needed., • Perform additional duties as assigned such as taxi and run-up procedures., • Ensure all maintenance performed is in accordance with the Repair Station Manual., • Perform equipment repair, as needed, on portable powered equipment, power carts, generators, tugs and other aircraft ground support equipment., • Maintain the physical appearance and assure the functional operation of all facilities and ground service equipment utilized in the aspects of aircraft maintenance or any other work assigned by the company in conformance with standards of safety, OSHA standards, efficiency and corporate identity., • Comply with quality assurance, accuracy of documentation and auditing of maintenance activity. REQUIRED • High school diploma or GED equivalent, • Minimum of 18 years of age, • Must maintain a valid driver’s license with an acceptable driving record, • Valid FAA Airframe and Powerplant (A&P) license, • Proven skills of organization, with ability to manage simultaneous projects, • Strong communication skills, both written and oral, • Excellent customer service skills, • Five or more years of industry experience, • FAA certified Inspection Authorization (IA), • Prior experience as a Lead Technician or Supervisor, • Experience on medium to heavy business jets We maintain a drug-free workplace and perform pre-employment substance testing Qualified applications with criminal history will be considered for employment

Job Description SEH America Account Manager Classification: Regular, Full-Time FLSA Status: Exempt (Salaried) Business Unit: Sales Reports To: Sr Vice President-Sales SEH America is located in Vancouver, Washington. It is one of 13 Shin-Etsu Handotai Group (SEH) facilities located around the world. SEH is the world-leader in the manufacturing of silicon wafers for the semiconductor industry. At SEH America, our philosophy and success rest upon our commitment to excellence, quality of service and product to our customers, and a safe working environment for our employees. Summary Develop sales strategies, plans, and budgets for the maintenance and development of assigned accounts. Manage all aspects of customer-related activities for assigned clients. Essential Duties • Develop sales strategies, plans, and budgets for the maintenance and development accounts., • Contribute to corporate sales planning, forecasting, and product life cycle planning., • Identify market opportunities and assess growth potential. Obtain information on competitors and competitive products used to refine sales strategies and to develop new customer relationships., • Represent company at industry promotional meetings and events., • Represent company in all sales-related activity involving assigned clients, including customer on-site visits, sales presentations, and communications regarding pricing, orders, scheduling, delivery, etc., • Develop and deliver technical presentations and product demonstrations targeted to engineers and engineering management of prospective customers., • Prepare price quotes and negotiate customer contracts according to established procedures under the direction of executive management., • Assess customer needs to provide appropriate products and services, applying substantial technical product knowledge to design innovative solutions., • Provide coordination of engineering development and new part qualifications. Provide coordination of response to quality events and customer concerns., • Responsible for educating customers on the benefits of using SEH-A products and for providing on-going support for customer base., • Will assist in preparation of specific support plans for the future needs of customers., • Responsible for deploying and coordinating SEH resources in the US and at overseas sites., • Adhere to all Safety and Quality requirements., • Follow all employment and site services policies., • Bachelor’s degree in relevant discipline and/or equivalent combination of training and experience., • Minimum 5 years of sales or account management experience in semiconductor device processing and/or silicon wafer processing. Semiconductor engineering or quality assurance background with extensive experience in a customer-facing role may be considered., • Strong interpersonal communication skills, including the ability to be articulate and persuasive., • Substantial technical product knowledge relating to silicon wafer manufacturing and semiconductor industry segments., • Solid MS Office product experience is required (Outlook, Word, Excel, PowerPoint)., • Demonstrated organizational skills and ability to work under minimal supervision., • Good understanding of the country, culture, and selling customs of the customer served. Must be sensitive to appropriate business practices for that country., • Able to work in high intensity and demanding environment with strong commitment to customer service., • Must maintain professional presence and positive attitude with both external customers and co-workers., • Business level Japanese or Mandarin verbal and written communication skills., • International sales or international account management experience highly desired., • Corporate legal and regulatory compliance knowledge/background a plus. Must be able to read, comprehend, execute, and communicate instructions and procedures. Requires an ability to work on a computer for extended periods of time. Frequent sitting for long intervals. Walks and climbs stairs on an occasional basis. Close vision (<2 feet) required. Frequently lifts up to 5 lbs. Normal twisting, stretching, lifting associated with a standard office environment. Domestic and international travel required. Driving to customer locations required. A high degree of safety consciousness is required for all positions at SEH America. Compensation/Benefits The salary range for this position is $90K-$140K. The starting salary is based on various job related factors such as experience, skill, and specialized training/education. We are committed to employee health and wellness and believe it plays a factor in our success. The SEH America benefit plan is considered one of the most generous plans in the region based on coverage and employee cost. SEH America is pleased to offer the following benefits, services, and perks: Health Benefits for You and Eligible Family Members • Medical (2 plan options with prescription drug program included) - Massage therapy, acupuncture, & naturopathy included in plan, • Dental (2 plan options), • Vision (automatic election with medical and dental enrollment) Paid Time-Off Benefits • Vacation (starts at 15 days for exempt employees) & Vacation Savings Account, • Sick pay (80 hrs sick pay with rollover & payout), • 9 Paid Holidays, • Company leave programs including Short Term Medical Leave (up to 24 weeks – based on length of service) & Long Term Disability, • Bereavement Leave (up to 3 days), Jury or Witness Leave, SEH-A Military Leave Program Other Company Provided Benefits • 401(k) Plan- Company match plus additional employer contribution, • Flexible Spending Accounts – Health Care & Dependent Care, • Employee Basic Life Insurance- Option to purchase supplemental & dependent life insurance, • Voluntary AD&D Insurance (for employee & family), • Company provided Long Term Care Insurance – Option to purchase additional employee and spouse coverage. Services & Perks • Education Assistance- Paid directly to school, • Employee Assistance Program, • Subsidized Childcare, • On-Site Café (cost subsidized by company), • Community Garden, • On-Site Fitness Center (no cost & open 24/7), • EV Charging Spots, • Multiple Award Programs & Employee Appreciation Events, • Diverse Employee Population, • Numerous Growth Opportunities & Career Paths SEH America, Inc. is proud to be an Equal Opportunity Employer. We ensure that all qualified applicants are considered for employment. We do not discriminate on the basis of age (40+), sex, pregnancy, marital status, sexual orientation, race, creed, color, national origin, citizenship or immigration status, military/veteran status, sensory, mental or physical disability (or use of a trained guide dog or service animal), or any other protected status under federal, state, or local law. We are a drug free workplace and follow State of Washington standards of what are considered prohibited drugs. Offers of employment are contingent on a pre-employment drug screen and criminal background check for required positions. SEH-A participates in E-Verify. More information can be found on our website.